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5.0 - 9.0 years

0 Lacs

haryana

On-site

As a Principal Lead (PL) at Bain Capability Network (BCN) focusing on Private Equity Group Financial Services (PEG FS) sector, you will collaborate with practice/case teams to develop and deploy industry-specific analytical products and expertise for Bain's private equity clients. Your role will involve building strong client relationships, providing coaching to team members, defining strategic direction, formulating problem-solving approaches, and contributing to office-wide initiatives. You will be responsible for engaging with case teams on ongoing cases, developing new products, building a strong understanding of FS intellectual properties, sharing commercial ideas, and providing domain-specific insights to support active cases/proposals. Additionally, you will assign work streams, ensure high-quality research and analysis, manage a group of analysts, and lead the team to deliver timely and quality outputs to clients. Your role will also involve identifying and using analytical tools effectively, maintaining client relationships, resolving complex issues, communicating insights clearly, managing client and team meetings, and developing top talent within the team. You will need to possess strong analytical, communication, leadership skills, and the ability to manage teams effectively. To qualify for this role, you should have a relevant undergraduate degree with preferably an MBA from a top-tier institute, a minimum of 5 years of experience in FS consulting or private equity, and the ability to analyze the FS domain through a Private Equity lens. Strong academic credentials, analytical ability, leadership skills, proficiency in Microsoft Excel and PowerPoint, and experience with tools like Alteryx and Tableau are desired. At Bain & Company, we offer a dynamic and inclusive work environment where diversity, collaboration, and inclusion are valued. We are committed to creating extraordinary teams and provide opportunities for personal and professional growth. Join us and become the best version of yourself both personally and professionally in a supportive and rewarding workplace.,

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3.0 - 7.0 years

0 Lacs

coimbatore, tamil nadu

On-site

We are searching for a dynamic and results-driven Call Centre Manager to oversee our outbound sales operations. The ideal candidate will possess a proven track record in telesales, team management, and meeting revenue targets. Your primary responsibilities will include training, supervising, and motivating the sales team to ensure consistent performance and high levels of customer satisfaction. Your key responsibilities will involve managing the day-to-day operations of the outbound/inbound sales team, monitoring team performance to meet sales targets, developing sales scripts and training materials, implementing strategies to enhance lead conversion and customer acquisition, addressing escalations promptly, conducting regular team meetings and performance reviews, maintaining the CRM system with accurate sales data and reports, and collaborating with marketing and product teams for campaign support. To qualify for this role, you should possess a Bachelor's degree in Business, Marketing, or a related field, along with a minimum of 3 years of experience in telesales or call centre sales. Additionally, you must have at least 3 years of experience in a leadership role as a Team Manager. Strong communication, leadership, and motivational skills are essential, as well as proficiency in CRM and dialer tools. The ability to set and achieve goals, coupled with strong problem-solving abilities, will be crucial for success in this position. This is a full-time, permanent position that requires a minimum of 3 years of experience as a Call Centre Manager, with proficiency in the English language preferred.,

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8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

Embark on a transformative journey as Vice President- Data Delivery Lead (Financial Crime) at Barclays. Develop and execute a comprehensive Financial Crime Data strategy aligned with the Group Control organizations goals and Integrated Financial Crime (IFC) objectives. Oversee the design, development, and implementation of data sourcing, enrichment, and distribution capabilities in the Financial Crime domain, ensuring they meet data control standards, regulatory requirements and industry standards. Key skills required for this role include formulating a technology strategy and driving the execution of a Data Control Framework as part of the Integrated Financial Crime program. The controls framework should include preventative, detective, and volumetric controls to ensure compliance with regulatory control requirements and internal policies. Ensure the stability, scalability, and performance of data systems, implementing best practices for monitoring and maintenance. Collaborate with vendors and external partners to evaluate and integrate new technologies and solutions. Partner with senior stakeholders in Compliance, Operations, Change, and Technology to formulate and drive prioritization and delivery of the data roadmap. Provide leadership for the Pune based data delivery team. Some other highly valued skills may include driving continuous improvement initiatives to enhance operational efficiency and reduce costs within the data team. Providing mentorship and guidance to team members, fostering a culture of continuous learning and development. Setting clear objectives and performance expectations for the team, conducting regular performance reviews, and providing constructive feedback. Being a catalyst within the organization, someone who can help advance our Technology strategy globally and drive others in the organization to change. You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based in our Pune office. Purpose of the role: To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions. Drive technical excellence, foster a culture of innovation, and collaborate with cross-functional teams to align technical decisions with business objectives. Accountabilities: Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management, and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Mentor and support team members" professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement. Evaluate and enhance engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity. Collaborate with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions. Vice President Expectations: Contribute or set strategy, drive requirements, and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures. If the position has leadership responsibilities, demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate a comprehensive understanding of the organization functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge, and Drive - the operating manual for how we behave.,

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13.0 - 17.0 years

0 Lacs

noida, uttar pradesh

On-site

SkyLan IT, a dynamic and fast-growing company in Noida, is at the forefront of GIS, software development, and digital marketing. We are seeking a passionate and driven HR Executive/Manager to join our team and oversee essential HR functions, ranging from recruitment to employee engagement and more. As the HR Executive/Manager at SkyLan IT, your responsibilities will include leading end-to-end recruitment and onboarding processes, maintaining and updating employee records and HR documentation, planning and executing training programs, team-building activities, and performance reviews, developing and implementing HR policies to ensure compliance, addressing employee concerns to nurture a positive workplace culture, collaborating with department heads for strategic workforce planning, and conducting exit interviews and managing offboarding processes. The ideal candidate for this role should possess at least 3 years of relevant HR experience and hold a Bachelor's or Master's degree in HR, Business Administration, or a related field. Excellent communication, leadership, and organizational skills are essential, along with a high level of discretion and a people-first approach. Proficiency in MS Office is required, and experience with HR software is a plus. The successful candidate will be energetic, proactive, and adaptable in a fast-paced environment. Joining SkyLan IT offers the opportunity to work in a collaborative and innovation-driven environment, grow with a forward-thinking company, and play a key role in shaping our company culture. To apply for this position, please send your resume to info@skylanit.com or contact us at +91-9266900871. Visit our website at www.skylanit.com to learn more about us.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Provide ongoing support and system enhancements post-implementation to maintain system efficiency and compliance. Collaborate with HR, IT, Finance, and other stakeholders to gather comprehensive business requirements and translate them into effective technical solutions. Oversee project teams, offering guidance and expertise throughout the project lifecycle, from planning to execution and closure. Develop and maintain detailed project documentation, including project plans, architecture diagrams, and process flows. Facilitate change management and training programs to ensure smooth adoption of new systems and processes by end-users. Stay abreast of the latest Oracle updates, patches, and technology trends to recommend and implement system improvements. Conduct regular system audits and performance reviews to identify opportunities for optimization and enhancement. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

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5.0 - 10.0 years

0 Lacs

sambalpur

On-site

As an HR Manager at Engeotech in Sambalpur, Odisha, you will play a pivotal role in leading the human resources function in the environmental services sector. With 5-10 years of experience in HR leadership roles, you will be responsible for driving talent acquisition, fostering a positive work culture, and ensuring compliance with labor laws and internal policies. Your strategic mindset will align HR strategies with business goals and environmental sustainability objectives, while overseeing recruitment, onboarding, and workforce planning. You will excel in managing employee relations, performance reviews, and career development, as well as administering compensation, benefits, and HRIS systems. Your strong knowledge of labor laws and HR best practices will be instrumental in ensuring legal compliance and updating HR policies as needed. Additionally, your proficiency in HR software such as SAP, Zoho, and BambooHR will be highly beneficial. Your role as an HR Manager at Engeotech will involve championing diversity, equity, and inclusion initiatives, as well as supporting environmental awareness and responsibility within the organization. A Bachelor's or Master's degree in Human Resources or a related field is required, along with excellent communication, negotiation, and leadership skills. A passion for environmental sustainability and experience in the environmental services sector is a definite plus. At Engeotech, we offer a competitive salary and benefits package, a collaborative and inclusive work environment, and opportunities for professional growth and leadership. You will have the chance to contribute to meaningful environmental initiatives while enjoying benefits such as cell phone reimbursement, flexible schedule, provided food, health insurance, leave encashment, life insurance, paid sick time, paid time off, and Provident Fund. If you are ready to take on this exciting opportunity, please send your resume to hr@engeotech.in with the subject line "HR Manager Application [Your Name]." This is a full-time, permanent position with a day shift schedule and in-person work location. Join us in shaping a sustainable future at Engeotech!,

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10.0 - 15.0 years

6 - 9 Lacs

mohali

Work from Office

Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations Shift Timings - NIGHT SHIFT |Management Level Leadership Specialisation International BPO eClerx is looking to hire an experienced professional with over 10 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. He/she will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of > He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Prepares performance reports by collecting, analysing, and summarizing data and trends Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Minimum Qualifications Overall experience of 10+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

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2.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. You will be part of the Business Consulting QAS- Quantitative Trading Book (QTB) team at EY. The profile for this role includes positions as Quant Analyst, Consultant, or Manager. EY's Financial Services Office (FSO) is a specialized business unit that offers a wide range of integrated services combining deep industry experience with strong functional capability and product knowledge. The FSO practice provides advisory services to financial institutions and other capital markets participants, covering areas such as market, credit, and operational risk management, regulatory advisory, quantitative advisory, structured finance transactions, technology enablement, risk and security, program advisory, and process & controls. As part of the Financial Services Risk Management (FSRM) group within FSO Advisory, you will work on solutions to help clients identify, measure, manage, and monitor market, credit, operational, and regulatory risks associated with their trading and capital markets activities. The Market Risk (MR) team focuses on strategic and functional changes across risk management, treasury, front office, middle office, and back office activities, emphasizing regulatory compliance, analytics, strategy, and organizational structure. Your key responsibilities will include demonstrating deep technical capabilities and industry knowledge, leading client engagements, staying informed about market trends and client issues, monitoring progress, managing risk, communicating effectively with stakeholders, and mentoring junior consultants. To qualify for this role, you should have an undergraduate or Masters degree in Computational Finance, Mathematics, Engineering, Statistics, or Physics, or a Ph.D. in quantitative topics, along with 2-10 years of relevant experience. You should possess knowledge of statistical and numerical techniques, mathematical concepts related to pricing derivatives across asset classes, risk management/model development/validation, and strong coding skills in languages like Python and R. Additionally, good communication, problem-solving, and project management skills are required. Certifications such as FRM, CQF, CFA, PRM, regulatory knowledge/experience, ETRM/CTRM systems experience, and pricing/risk management system knowledge are considered advantageous for this role. EY offers a competitive compensation package, a collaborative environment, excellent training and development prospects, and the opportunity to work with a team of senior colleagues dedicated to managing and varying workloads to create a better working world. Join EY to be a part of building a better working world, creating long-term value for clients, people, and society while contributing to trust in the capital markets. Work with diverse teams across assurance, consulting, law, strategy, tax, and transactions to address complex global issues by asking better questions and finding new answers.,

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2.0 - 10.0 years

0 Lacs

kolkata, west bengal

On-site

At EY, you will have the opportunity to shape a career that is as unique as you are, supported by a global network, an inclusive culture, and cutting-edge technology that empowers you to reach your full potential. Your insights and perspective are valued as we strive to enhance EY and create a more inclusive working world for all. As a Quant Analyst/Consultant/Manager in the Business Consulting QAS-Quantitative Trading Book (QTB) profile at EY's Financial Services Office (FSO), you will be part of a specialized team that offers a wide range of services to financial institutions and capital markets participants. These services include market, credit, and operational risk management, regulatory advisory, quantitative advisory, technology enablement, and more. The Market Risk (MR) team within EY's FSO Advisory Practice focuses on assisting clients in implementing strategic changes across risk management, treasury, and capital markets activities. You will be responsible for demonstrating in-depth technical expertise in financial products, leading client engagements, staying informed about market trends, managing project progress and risks, and mentoring junior consultants. To qualify for this role, you should hold an undergraduate or advanced degree in Computational Finance, Mathematics, Engineering, Statistics, or Physics, with 2-10 years of relevant experience. Additionally, you should have knowledge of statistical and numerical techniques, mathematical concepts related to pricing derivatives, risk management/model development/validation, and strong coding skills in languages such as Python and R. Desirable qualifications include certifications like FRM, CQF, CFA, PRM, regulatory knowledge in Basel, CCAR, FRTB, experience with ETRM/CTRM systems, and familiarity with pricing/risk management systems such as Calypso, Murex, Bloomberg, etc. Strong communication, problem-solving, and project management skills are essential for this role. Working at EY offers a competitive compensation package based on performance, a collaborative environment, training and development opportunities, and a team of experienced colleagues dedicated to your growth and success. Join us in building a better working world and contributing to long-term value creation for clients, people, and society.,

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2.0 - 6.0 years

0 Lacs

coimbatore, tamil nadu

On-site

As a Human Resources Coordinator at NXGEN in India, you will play a vital role in supporting HR functions with your approximately 2 years of experience in the field. Your strong understanding of local labor laws and HR best practices will be essential in ensuring the smooth operations of our team. Your key responsibilities will include handling recruitment processes such as sourcing, screening, interviewing, and onboarding of new employees. You will be responsible for managing employee relations and day-to-day HR operations, as well as maintaining accurate records of attendance, working hours, and leave balances. Ensuring compliance with Indian labor laws and internal company policies will be a crucial part of your role, along with assisting in performance reviews and employee engagement initiatives. To excel in this role, you should possess a Bachelor's degree in Human Resources, Business Administration, or a related field, along with around 2 years of experience in a Human Resources role. A good knowledge of recruitment processes and employee lifecycle management, as well as familiarity with Indian labor laws and regulations, will be beneficial. Strong communication and interpersonal skills, the ability to maintain confidentiality, and fluency in English are also necessary for success in this position. This is a full-time, on-site position located in Coimbatore, India. If you are passionate about people and processes and aspire to grow your career in HR, we encourage you to apply and be a part of our dynamic team at NXGEN.,

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1.0 - 5.0 years

0 Lacs

thane, maharashtra

On-site

The Senior HR Executive role requires you to oversee core HR functions and daily operations efficiently. Your responsibilities will include managing end-to-end recruitment processes, updating employee records, resolving employee queries and grievances, organizing training programs and engagement activities, preparing HR documentation, generating HR reports, ensuring compliance with company policies and labor laws, and assisting in performance reviews. You will collaborate closely with senior management to support HR initiatives and strategic planning. To qualify for this role, you need a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field, along with 1-2 years of experience in core HR roles. You should have a strong understanding of HR operations, statutory compliance, Indian labor laws, and proficiency in HRMS/HRIS tools and MS Office applications. Excellent interpersonal, communication, and organizational skills are essential, along with a high level of integrity in handling confidential information. As part of our team, you can expect a healthy work culture that fosters inclusivity, respect, and collaboration, complimentary meals at the workplace, transparent and flexible HR practices promoting work-life balance, and opportunities for career growth in a fast-scaling digital technology firm. This is a full-time, permanent position based in Thane East, Thane, Maharashtra. The role requires in-person work. When applying, please provide details of your total experience, current salary, expected salary, and availability to join. Experience required: - Minimum 1 year of experience as an HR Executive Location preference: - Thane East, Thane, Maharashtra Benefits: - Food provided at the workplace,

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2.0 - 6.0 years

0 Lacs

kolkata, west bengal

On-site

You are invited to join our team as a Human Resource & Industrial Relation Executive for one of our esteemed clients, a holistic environment infrastructure and services company specializing in water, waste water, effluent & sewage management, and solid waste management. The position is based in Kolkata & rest of West Bengal, offering a salary as per industry standards. As a Human Resource & Industrial Relation Executive, your primary responsibilities will include recruiting staff and contractors for factory sites, facilitating a smooth onboarding process, providing training and coaching to employees, mediating conflicts, conducting administrative duties, performance and wage reviews, policy development and enforcement, report generation, workplace health and safety compliance, workplace investigations, disciplinary procedures, and termination processes. Additionally, you will be leading a team of junior human resource executives and ensuring coordination between departments for streamlined operations and timely production targets delivery. To qualify for this role, you must have a minimum of 2 years of relevant experience, an MBA/PGDM in HR/IR degree, and a Law degree would be preferred. Strong analytical and problem-solving skills, excellent verbal and written communication abilities, attention to detail, quality, and follow-through, interpersonal skills, proficiency in MS Office suite at an advanced level, and exceptional drafting skills are essential. If you meet these requirements and are interested in joining our team, please email your resume to jayeta@suparshrecruitment.com. We look forward to potentially welcoming you on board. Regards, Jayeta Chakraborty Sr. HR Manager Suparsh Recruitment,

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5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

As a member of the team at EY, you will be part of a global organization that is dedicated to shaping your future with confidence. Our diverse teams work collaboratively to help you succeed and grow in your career, offering opportunities to take your professional journey wherever you desire. By joining EY, you will contribute to building a better working world. Your key responsibilities will include providing continuous support and implementing system enhancements to ensure system efficiency and compliance post-implementation. You will collaborate with various departments such as HR, IT, Finance, and other stakeholders to gather comprehensive business requirements and translate them into effective technical solutions. As a part of your role, you will oversee project teams, providing guidance and expertise throughout the project lifecycle, from planning to execution and closure. Additionally, you will be responsible for developing and maintaining detailed project documentation, including project plans, architecture diagrams, and process flows. Your role will also involve facilitating change management and training programs to ensure the smooth adoption of new systems and processes by end-users. To stay updated with the latest Oracle updates, patches, and technology trends, you will recommend and implement system improvements. Regular system audits and performance reviews will be conducted by you to identify opportunities for optimization and enhancement. At EY, we are committed to building a better working world by creating new value for our clients, people, society, and the planet, while fostering trust in capital markets. With the help of data, AI, and advanced technology, EY teams work together to shape the future with confidence and provide solutions to the most critical issues of today and tomorrow. Our services span assurance, consulting, tax, strategy, and transactions, and we operate in more than 150 countries and territories, supported by sector insights, a globally connected network, and diverse ecosystem partners.,

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4.0 - 8.0 years

0 Lacs

kochi, kerala

On-site

As a Delivery Operations Manager, you will be responsible for overseeing the daily delivery operations of multiple outlets, ensuring timely and accurate order fulfillment. Your role will involve monitoring key performance indicators such as delivery time, order accuracy, customer satisfaction, and cost per delivery. Implementing standard operating procedures for delivery processes, packaging standards, and hygiene protocols will be essential to ensure smooth operations. Collaborating with third-party agencies and delivery partners will be a crucial aspect of your role to maintain a seamless delivery operation. You will work closely with the point of contact of delivery partners to enhance performance and address any operational challenges. Identifying bottlenecks and implementing process improvements to enhance efficiency and reduce delivery time and cost will be part of your responsibilities. In terms of team management, you will recruit, train, and supervise delivery coordinators, packing staff, and delivery executives. Conducting regular performance reviews, providing coaching for continuous improvement, and ensuring compliance with safety standards and local regulations will be vital to maintain a high level of service quality. When it comes to customer experience, you will be responsible for resolving escalated delivery-related customer complaints with empathy and urgency. Analyzing feedback trends to enhance the delivery experience and packaging quality will be crucial for improving customer satisfaction. Collaboration with marketing and customer service teams on loyalty and feedback initiatives will also be part of your responsibilities. You should have at least 5 years of experience in delivery/logistics operations, preferably in the food service or retail industry. Prior experience in managing restaurant delivery operations or cloud kitchen models is preferred. Strong analytical skills, familiarity with delivery tech platforms, excellent communication, leadership, and problem-solving abilities are essential for this role. Proficiency in restaurant management software, online delivery platform operations, and office suite is required. Proficiency in English, Malayalam, and Hindi languages is preferred. This is a full-time, permanent position with food provided as a benefit. You must have a minimum of 4 years of experience in the restaurant industry and 5 years in food service delivery. Proficiency in Hindi is preferred, and the work location is in person.,

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2.0 - 10.0 years

0 Lacs

kolkata, west bengal

On-site

At EY, you will have the opportunity to craft a career that is as exceptional as you are, leveraging global scale, support, an inclusive culture, and cutting-edge technology to evolve into the best version of yourself. Your distinctive voice and perspective are crucial in contributing to EY's continuous improvement. By joining us, you will not only create an outstanding experience for yourself but also foster a more inclusive and productive working world for all. As a Quant Analyst/Consultant/Manager in EY's Financial Services Office (FSO), you will be part of a specialized business unit that delivers a wide array of integrated services combining industry expertise with functional know-how. The FSO practice offers comprehensive advisory services to financial institutions and capital markets entities, encompassing market, credit and operational risk management, regulatory compliance, quantitative advisory, structured finance, and technology enablement. Within the FSO Advisory Practice, the Financial Services Risk Management (FSRM) group focuses on assisting clients in identifying, measuring, managing, and monitoring various risks associated with trading, asset-liability management, and capital markets activities. The Market Risk (MR) team within FSRM works closely with clients to implement strategic changes in risk management, regulatory compliance, and organizational structure, catering to the needs of large financial institutions, broker-dealers, asset managers, and insurance companies. Your primary responsibilities will include demonstrating in-depth technical expertise in financial products, leading client engagements, staying updated on market trends, managing project progress and risks, and mentoring junior consultants. To qualify for this role, you should hold an undergraduate or advanced degree in Computational Finance, Mathematics, Engineering, Statistics, or Physics, coupled with 2-10 years of relevant experience. Proficiency in statistical and numerical techniques, risk management concepts, and programming languages like Python and R is essential. Additionally, strong communication, problem-solving, and project management skills are required. Having certifications such as FRM, CQF, CFA, or PRM, along with experience in regulatory frameworks and risk management systems, would be advantageous. A willingness to travel, conduct performance reviews, contribute to talent recruitment, and enhance personal skills through continuous learning are also valued qualities. Working at EY offers a competitive compensation package, a collaborative environment, extensive training opportunities, and a supportive team of senior colleagues dedicated to your professional growth. EY is committed to building a better working world by creating long-term value for clients, fostering trust in capital markets, and driving growth and transformation through diverse teams across the globe. Join us in asking better questions and finding innovative solutions to address the complex challenges of today's world.,

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2.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

At EY, you'll have the opportunity to shape a career that aligns with your unique strengths, supported by a global network, inclusive environment, and cutting-edge technology to empower you to reach your full potential. Your individual voice and perspective are valued as we strive to continuously enhance EY's performance. Join us in creating a remarkable experience for yourself while contributing to a more inclusive and efficient working world. As a part of EY's Financial Services Office (FSO), you will be part of a specialized unit that offers a wide array of services tailored to the financial industry, blending extensive industry knowledge with robust functional expertise and product insight. FSO delivers comprehensive advisory services to financial institutions and other entities in capital markets, encompassing areas such as risk management, regulatory compliance, quantitative advisory, technology integration, and more. Within the Financial Services Risk Management (FSRM) group of FSO, the Market Risk (MR) team focuses on assisting clients in effectively managing market risks associated with their trading and capital market activities. Your role will involve designing and implementing strategic changes related to risk management, regulatory compliance, and organizational structure across various departments within client organizations. Key Responsibilities: - Demonstrate in-depth technical expertise and industry knowledge in financial products - Lead components of large-scale or smaller client engagements, ensuring high-quality services are consistently delivered - Stay updated on market trends and challenges faced by clients in the financial services sector - Monitor project progress, manage risks, and communicate effectively with stakeholders to achieve desired outcomes - Mentor junior consultants within the organization to foster their professional growth Qualifications: - Bachelor's or Master's degree in Computational Finance, Mathematics, Engineering, Statistics, or Physics, or Ph.D. in quantitative disciplines - 2-10 years of relevant experience - Proficiency in statistical and numerical techniques, mathematical concepts, risk management, and model development/validation - Strong coding skills in Python and R, with basic knowledge of SQL - Excellent communication, problem-solving, and project management abilities Preferred Qualifications: - Certifications such as FRM, CQF, CFA, or PRM - Regulatory knowledge in areas like Basel, CCAR, and FRTB - Experience with ETRM/CTRM systems and pricing/risk management systems - Willingness to travel for client engagements By joining EY, you will receive competitive compensation based on performance, recognition for your contributions, and opportunities for professional growth through training programs and on-the-job learning. You will collaborate with a diverse team of senior colleagues committed to creating a more efficient and inclusive working world. EY is dedicated to building a better working world by delivering long-term value to clients, society, and the capital markets. With a global reach and a focus on leveraging data and technology, EY teams worldwide offer assurance services, drive transformation, and provide strategic solutions across various disciplines to address complex challenges of today's world.,

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3.0 - 7.0 years

0 Lacs

punjab

On-site

As an HR Manager, your responsibilities will include consistently recruiting excellent staff, maintaining a smooth onboarding process, training, counseling, and coaching our staff, resolving conflicts through positive and professional mediation, carrying out necessary administrative duties, conducting performance and wage reviews, developing clear policies and ensuring policy awareness, creating clear and concise reports, giving helpful and engaging presentations, maintaining and reporting on workplace health and safety compliance, handling workplace investigations, disciplinary, and termination procedures, maintaining employee and workplace privacy, as well as leading a team of junior human resource managers. To excel in this role, you should possess a Bachelor's degree in human resources management or equivalent, have experience in human resources or a related field, demonstrate the ability to build and maintain positive relationships with colleagues, showcase experience in educating and coaching staff, exhibit expertise in conflict resolution, disciplinary processes, and workplace investigations, demonstrate experience in following and maintaining workplace privacy, have the ability to give presentations, be knowledgeable of relevant health and safety laws, possess experience using computers for a variety of tasks, and showcase competency in Microsoft applications including Word, Excel, and Outlook. This is a full-time position that requires in-person work.,

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4.0 - 12.0 years

4 - 15 Lacs

Hyderabad, Telangana, India

On-site

This is a technical, on-site role responsible for managing complex database environments, including SQL and MySQL databases. The position involves the entire database lifecycle, from planning and implementation to performance tuning and maintenance. The ideal candidate will have a strong background in database infrastructure operations, a passion for innovation, and a focus on reliability, security, and automation. You will collaborate with global teams and be part of a high-performance team dedicated to operational excellence and delivering high-quality results. Roles & Responsibilities Database Administration: Manage all stages of the database lifecycle, including the installation, upgrade, optimization, and decommissioning of SQL Server databases. You will administer security access controls, recover databases during disaster recovery, and automate routine operational tasks. Performance & Support: Plan the implementation and configuration of database software to meet business requirements for OLTP, decision support, and high-availability configurations like MSSQL Always On Availability Groups (AAG) . You will provide administration support for development, test, and production environments, and investigate and resolve technical database issues. Automation & Process Improvement: Automate database provisioning, patching, and administration to increase operational productivity. You will also develop and document standards, procedures, and work instructions. Team & Collaboration: Participate in a 24x7 on-call support rotation and assist with root cause analysis reviews. You will provide technical leadership to less experienced personnel, including training on installation, upgrades, and backup/recovery strategies. Security & Cloud: Perform necessary security patch implementations. You should have an understanding of SAN storage and experience supporting and provisioning databases in public clouds like AWS and Azure . Qualifications A Master's degree, a Bachelor's degree, or a Diploma with experience in Information Systems and Database Administration. Demonstrable experience administering and monitoring SQL Server databases and systems. Proven experience automating database tasks and working with MSSQL Always On Availability Groups (AAG) . Experience with database tools for performance review, monitoring, and troubleshooting. Understanding of ITIL frameworks and best practices. Experience supporting MySQL databases and working on regulated systems is a plus. Soft Skills Problem-Solving: Excellent data-driven problem-solving and analytical skills, with crisis management capabilities. Communication: Superb communication skills, with a focus on partner communication and expectation management. Leadership: The ability to provide technical leadership and work effectively as part of a high-performance team. Adaptability: The ability to work a later shift and participate in an on-call rotation.

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0.0 - 4.0 years

0 Lacs

noida, uttar pradesh

On-site

The Business Management function plays a crucial role in providing strategic planning, operational control, and administrative support to Business or Functional Heads. This involves shaping and executing long-term strategic changes to drive business growth, along with offering valuable insights through in-depth analytics for informed decision-making. Supporting strategic initiatives, tracking progress with a focus on management and regulatory impact, and creating performance reviews, strategy decks, governance packs, and marketing content are among the key accountabilities of this role. Additionally, preparing materials for senior leadership meetings, delivering client insights on revenue and interactions, providing strategic insights through business performance analysis, managing strategic projects, and driving continuous improvement are essential responsibilities. The ideal candidate for this role should possess a strategic mindset and be capable of independently running strategic projects. Strong analytical, technical, and presentation skills are highly valued, along with a passion for working in a fast-paced organization with innovative thinking and problem-solving abilities. The purpose of this role is to actively engage in the day-to-day activities of the international corporate banking division. This involves providing insights and expertise to assist senior colleagues in making informed decisions, developing new products and services, and identifying market opportunities. The accountabilities include executing research projects, preparing presentations and reports, collaborating with senior management, supporting global clients, and managing client relationships for international corporate banking. Analyst expectations involve performing activities in a timely and high-standard manner, utilizing in-depth technical knowledge and experience in the assigned area of expertise. They are required to lead and supervise a team, guide professional development, and coordinate resources. Additionally, they partner with other functions, take responsibility for team operations, escalate policy breaches, advise decision-making, manage risks, and ensure compliance with relevant rules and regulations. All colleagues are expected to uphold the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, along with demonstrating the Barclays Mindset of Empower, Challenge, and Drive in their behavior and work ethic.,

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4.0 - 8.0 years

4 - 8 Lacs

Mumbai, Maharashtra, India

On-site

Benefits of Master License Arrangement for Licensee of Boardroom Advisors Reduced Risk : A major benefit for the licensee is the reduced risk of failure. By leveraging the well-established brand reputation, systems, processes, and marketing support of Boardroom Advisors , the licensee can enter new markets with confidence, significantly lowering the risk of financial loss. Access to Established Systems and Processes : The licensee gains access to Boardroom Advisors proven business model , operational procedures, and best practices, which help to avoid common pitfalls and operate efficiently. Access to Intellectual Property : The licensee can utilize Boardroom Advisors intellectual property , including trademarks and proprietary technologies, providing a competitive edge in the market and enabling the creation of new products and services. Training and Support : Ongoing training and support are provided, covering product knowledge, marketing, sales, and customer service. This ensures the licensee develops business skills and can provide excellent service to clients. Brand Recognition : The licensee can take advantage of Boardroom Advisors established brand recognition , helping them to attract new clients, advisors, and regional directors, further expanding their reach. Exclusive Territory : The licensee operates exclusively within a specified territory or market segment, reducing competition and allowing the licensee to establish themselves as a leader in that market. Reduced Investment : By leveraging existing investments from Boardroom Advisors in research, development, and marketing, the licensee can reduce their own investment, lowering costs and improving profitability. Who Joins Boardroom Advisors All Advisors at Boardroom Advisors have extensive real-world experience, including scaling businesses and holding senior roles like Managing Directors or CEOs. They are driven by the success of their clients and enjoy the work they do. Joining Boardroom Advisors requires alignment with the company's values and culture, specifically transparency, energy, and teamwork . Ideal candidates have empathy for entrepreneurs in scale-up markets, as well as experience with VCs, PEs, fund portfolio companies, and family businesses. A strong desire to engage with entrepreneurs and investors to establish themselves as the trusted advisor of choice is essential. Team energy is key, as business development is a crucial aspect of the role. Advisors will actively participate in generating new leads for themselves and their teams. Advisors must also have the ability to fund themselves as they build their Regional Director and Advisor business base. Earnings may take time to build as the business grows. Master Licensee Arrangement Exclusive Territorial Rights : Master Licensees are granted exclusive rights to use the Boardroom Advisors brand , website, case studies, business model, marketing systems, and processes for a set period of time. Initial Commitment and Royalties : To get started, the Master Licensee provides a small initial commitment fee , along with 10% royalty payments and 10% shareholding in the licensee company. This structure ensures long-term success and commitment from both parties. Ongoing Support : Master Licensees receive initial induction , training, and continuous support, including weekly meetings followed by monthly board meetings for strategic guidance and advice. Delivering Services to Businesses The process begins with an initial meeting with a prospect business by a Regional Director . Boardroom Advisors then introduces the appropriate Advisor to assess objectives and define outcomes. Work delivery is usually done on a package or number of days per month, with some engagements turning into longer-term projects. For each business, there is a lead advisor and regional director working together to foster strong B2B relationships. Types of Work Undertaken by Boardroom Advisors Boardroom Advisors works in a wide variety of areas, including: Strategy Development Performance Review Systems Development Funding Analysis Outsourcing and Supplier Analysis Pricing Review Growth Planning Staffing Structure Analysis Board Salary Reviews

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4.0 - 8.0 years

4 - 8 Lacs

Bengaluru, Karnataka, India

On-site

Benefits of Master License Arrangement for Licensee of Boardroom Advisors Reduced Risk : A major benefit for the licensee is the reduced risk of failure. By leveraging the well-established brand reputation, systems, processes, and marketing support of Boardroom Advisors , the licensee can enter new markets with confidence, significantly lowering the risk of financial loss. Access to Established Systems and Processes : The licensee gains access to Boardroom Advisors proven business model , operational procedures, and best practices, which help to avoid common pitfalls and operate efficiently. Access to Intellectual Property : The licensee can utilize Boardroom Advisors intellectual property , including trademarks and proprietary technologies, providing a competitive edge in the market and enabling the creation of new products and services. Training and Support : Ongoing training and support are provided, covering product knowledge, marketing, sales, and customer service. This ensures the licensee develops business skills and can provide excellent service to clients. Brand Recognition : The licensee can take advantage of Boardroom Advisors established brand recognition , helping them to attract new clients, advisors, and regional directors, further expanding their reach. Exclusive Territory : The licensee operates exclusively within a specified territory or market segment, reducing competition and allowing the licensee to establish themselves as a leader in that market. Reduced Investment : By leveraging existing investments from Boardroom Advisors in research, development, and marketing, the licensee can reduce their own investment, lowering costs and improving profitability. Who Joins Boardroom Advisors All Advisors at Boardroom Advisors have extensive real-world experience, including scaling businesses and holding senior roles like Managing Directors or CEOs. They are driven by the success of their clients and enjoy the work they do. Joining Boardroom Advisors requires alignment with the company's values and culture, specifically transparency, energy, and teamwork . Ideal candidates have empathy for entrepreneurs in scale-up markets, as well as experience with VCs, PEs, fund portfolio companies, and family businesses. A strong desire to engage with entrepreneurs and investors to establish themselves as the trusted advisor of choice is essential. Team energy is key, as business development is a crucial aspect of the role. Advisors will actively participate in generating new leads for themselves and their teams. Advisors must also have the ability to fund themselves as they build their Regional Director and Advisor business base. Earnings may take time to build as the business grows. Master Licensee Arrangement Exclusive Territorial Rights : Master Licensees are granted exclusive rights to use the Boardroom Advisors brand , website, case studies, business model, marketing systems, and processes for a set period of time. Initial Commitment and Royalties : To get started, the Master Licensee provides a small initial commitment fee , along with 10% royalty payments and 10% shareholding in the licensee company. This structure ensures long-term success and commitment from both parties. Ongoing Support : Master Licensees receive initial induction , training, and continuous support, including weekly meetings followed by monthly board meetings for strategic guidance and advice. Delivering Services to Businesses The process begins with an initial meeting with a prospect business by a Regional Director . Boardroom Advisors then introduces the appropriate Advisor to assess objectives and define outcomes. Work delivery is usually done on a package or number of days per month, with some engagements turning into longer-term projects. For each business, there is a lead advisor and regional director working together to foster strong B2B relationships. Types of Work Undertaken by Boardroom Advisors Boardroom Advisors works in a wide variety of areas, including: Strategy Development Performance Review Systems Development Funding Analysis Outsourcing and Supplier Analysis Pricing Review Growth Planning Staffing Structure Analysis Board Salary Reviews

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1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

The key responsibilities of this role include partnering with business leaders to align HR strategies with team and project goals, supporting managers in performance reviews, feedback, and employee development, leading onboarding processes to ensure a smooth integration and positive new hire experience, addressing employee issues, conflicts, and disciplinary actions fairly and in accordance with company policy, fostering a positive culture through engagement and retention initiatives, utilizing HR data to identify trends and enhance processes, supporting organizational changes such as restructuring or transitions with clarity and care, resolving employee grievances promptly and in line with company policies, guiding managers in handling team dynamics and people-related challenges, encouraging open communication across teams, HR, and leadership, driving team collaboration, performance, and retention strategies, and coaching managers on decision-making, communication, and team support. The ideal candidate for this position should possess a Bachelors or Masters degree (preferably from Tier 1 institutions), have a minimum of 1 year of experience in Human Resources in any industry, and have excellent command of English and Hindi. This is a full-time position with benefits including Provident Fund. The work schedule is during day shifts and the work location is in person.,

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7.0 - 11.0 years

0 Lacs

karnataka

On-site

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. We're counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and contribute to creating a better working world for all. As an EY GDS Consulting Manager, you will manage and contribute technically and functionally to GRC Technology client engagements and internal projects. You will identify potential business opportunities for EY within existing engagements and escalate them as appropriate. Additionally, you will anticipate and identify risks within engagements and share any issues with senior members of the team. We are looking for a seasoned Platforms engineer with experience in GRC/IRM modules. In this role, you will be responsible for evaluating, recommending, and building out customer requirements on the GRC platforms using defined best practices for configuration and development. You will ensure the scalability and performance of these GRC Platforms. This position requires a high level of functional GRC expertise, exposure to various GRC platforms like Archer & ServiceNow, strategic thinking, and the ability to lead conversations and projects. This is an excellent opportunity to be part of a leading firm and be instrumental in the growth of the service offering. Your Key Responsibilities: Lead requirement gathering and/or review client's process requirements and how they map to GRC Platforms, driving platform expansion and adoption. Scope solution requirements and configure solutions around the platform to meet customer needs and project deliverables. Design solutions to include integration of AI/Gen AI/Microservices for document/data/access management, 3rd party integrations, and cloud environment management and monitoring. Understand solutions architecture design patterns and create solution architectures for client CIO/CTOs. Define and implement IT architecture and data pipelines tailored for risk and GRC technologies. Evaluate and select appropriate technologies and tools for data ingestion and normalization. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Deliver end-to-end automated solutions including technical implementation of IT Infrastructure Library (ITIL) processes, workflow customization, process automation, report development, dashboard creation, and system configurations. Identify new opportunities to provide additional value to clients and improve business performance. Create/Review statements of work to help ensure an appropriate level of effort. Participate in growing and enhancing internal processes for successful client delivery. Stay updated with the latest trends and advancements in IT architecture, data engineering, and GRC technologies. Ensure that all implementation work is carried out in accordance with company policies and industry best practices. Lead business development activities including written proposals, presales activities, functional demonstrations, and presentations. Ensure adherence to quality processes specified for the project. Develop and maintain productive working relationships with client personnel. Plan and monitor project deliverables from the team. Mentor the project team in executing the identified projects. Skills And Attributes For Success: Conduct performance reviews and contribute to performance feedback for staff and senior staff. Foster teamwork, quality culture, and lead by example. Understand and follow workplace policies and procedures. Train and mentor project resources. Participate in organization-wide people initiatives. To qualify for the role, you must have: 7+ years of industry experience, experience in leadership - leading larger teams. Should have led/completed at least 2 to 3 engagements/projects in a similar role. Demonstrated ability to map solutions to address client business issues and problem statements. Functional knowledge and implementation experience of GRC frameworks working directly with customers and clients. Experience in IT solution architecture and understanding of enterprise architecture. Strong understanding of ITIL processes. Exceptional problem-solving capability and ability to think strategically. Excellent interpersonal and communication skills. Experience in strategy, business development, finance, and budgeting desirable. Good understanding of GRC technology platforms including Archer, ServiceNow. Ideally, you should also have: B.E/B.Tech (Comp. Science, IT, Electronics, Electronics & Telecommunications)/MBA with a minimum of 7+ years of experience with other Big3 or panelled SI/ ITeS companies. Robust understanding of program and project management practices. Familiarity with a typical IT systems development life cycle. Knowledge of industry standards and regulations related to risk and compliance. Knowledge and experience of GRC/IRM modules. Good to have experience in GRC roadmap review, vendor comparison, and selection. Exposure to multiple GRC tools like MetricStream, Enablon, etc. would be an added advantage. What We Look For: A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment with consulting skills. An opportunity to be a part of a market-leading, multi-disciplinary team of 1400+ professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries. What Working At EY Offers: At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies, and the work we do with them is as varied as they are. You get to work on inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that's right for you. EY | Building a better working world: EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

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0.0 - 4.0 years

0 Lacs

punjab

On-site

We are seeking a talented candidate with excellent communication skills to join our HR team. Your main responsibilities will include assisting in the recruitment process by screening resumes and conducting interviews. You will also be responsible for handling employee onboarding and offboarding processes, managing employee records, and maintaining the HR database. Additionally, you will assist with employee performance reviews and appraisal processes, ensuring compliance with labor laws and company policies. You will be the point of contact for employee queries and provide support on HR-related matters. You will also be required to coordinate and participate in employee engagement initiatives. Furthermore, you will be tasked with creating and maintaining an updated database of all student inquiries and enrollments. It will be your responsibility to regularly track and update student information and training progress. This is a full-time, permanent position suitable for freshers. The work schedule is in the evening shift from Monday to Friday. Proficiency in English is preferred for this role. The work location is in-person. If you possess the required skills and are eager to contribute to our HR team, we encourage you to apply for this exciting opportunity.,

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7.0 - 17.0 years

0 - 0 Lacs

chennai, tamil nadu

On-site

As a Human Resources Business Partner III at ZoomInfo (one of Uplers" Clients), you will play a crucial role in ensuring the smooth functioning of HR policies and procedures in alignment with company guidelines and legal standards. Your responsibilities will include new hire orientation, onboarding, employee benefits administration, grievance management, and enforcement of company policies and practices. You will collaborate with local leadership to implement HR programs and initiatives that support the global HR strategy for the region. Your role will involve overseeing daily HR functions such as benefits administration, leave management, and policy enforcement to promote a culture of teamwork, respect, and integrity while addressing workplace challenges. Your key responsibilities will include: - Supporting business and HR strategy alignment for high performance - Overseeing new hire orientation, onboarding, performance reviews, and employee exit processes - Educating newly hired employees on HR policies, internal procedures, and regulations - Developing employee engagement plans and activities in the region - Implementing process improvement/automation initiatives in collaboration with HR Operations - Reviewing training needs and facilitating learning sessions for employees and people leaders - Handling queries, grievances, and escalations within specified timelines - Coaching managers on best practices for feedback and performance management - Collaborating with other departments on initiatives and policies affecting employee needs - Planning and executing events from an Employee Relations perspective - Maintaining confidentiality, sensitivity, and compliance with data privacy regulations - Conducting exit interviews and providing feedback for continuous improvement - Addressing employment-related inquiries and referring complex matters as needed - Managing employee offboarding processes in compliance with company policies and regulations - Driving performance and feedback culture in close collaboration with business stakeholders - Partnering with functional HRBPs on various business initiatives - Working with global Centers of Excellence (COEs) The ideal candidate for this role should possess: - Eight or more years of experience in Human Resources - Knowledge and experience of local labor laws and regulations - Strong interpersonal, negotiation, and conflict-resolution skills - Positive attitude, eagerness to learn, and deliver exceptional results - Excellent communication, organizational, and time management skills - Ability to prioritize tasks, collaborate effectively, and maintain confidentiality - Strong analytical, problem-solving, and accountability skills - Passion for delivering an exceptional employee experience - Proficiency in using data and statistics to solve HR challenges This is a hybrid position that requires working from the office three days a week with a work schedule from 1:00 PM to 10:00 PM IST. If you are ready to take on a new challenge, work in a great environment, and elevate your career to the next level, apply now to join our team at ZoomInfo. We look forward to welcoming you aboard!,

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