67 Performance Reviews Jobs - Page 3

As the Admin Lead, you will play a crucial supervisory and strategic role in overseeing comprehensive administrative operations. Your primary responsibility will be to manage the administrative team, driving continuous improvement to ensure an efficient, safe, and productive work environment aligned with organizational goals and employee needs. You will lead, mentor, and manage a team of Admin Executives & Sr. Admin Executives. Conducting performance reviews, providing constructive feedback, facilitating professional development, delegating tasks effectively, and fostering a collaborative and high-performance team environment will be key aspects of your role. Your oversight will extend to various facets of facilities and operations, including office administration, asset and inventory management, facilities maintenance, space management, event management, cafeteria management, and facilities service management. You will also be responsible for developing and implementing administrative policies, procedures, and best practices. In terms of financial and budget management, you will be required to manage the administrative budget, track expenses, and identify cost-saving opportunities. Additionally, you will manage relationships with third-party vendors, possess knowledge of best administrative and facilities management practices, and continuously identify opportunities for improvement across all operational aspects. To qualify for this role, you should hold a Bachelor's degree in any stream and have 5-7+ years of progressive experience in administrative management, with at least 2-3 years in a leadership or supervisory capacity.,

As a leader in the engineering domain, your key responsibility is to oversee and manage engineering teams, offering technical guidance, mentorship, and support to ensure the delivery of top-notch software solutions. By driving technical excellence, fostering innovation, and collaborating with cross-functional teams, you will align technical decisions with business objectives effectively. Your primary accountabilities will include leading engineering teams to foster a collaborative and high-performance culture, ensuring the achievement of project goals and organizational objectives. You will be responsible for overseeing timelines, team allocation, risk management, and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Moreover, you will play a crucial role in mentoring and supporting team members" professional growth, conducting performance reviews, providing actionable feedback, and identifying opportunities for improvement. Evaluating and enhancing engineering processes, tools, and methodologies will be essential to increase efficiency, streamline workflows, and optimize team productivity. Collaboration with business partners, product managers, designers, and other stakeholders is crucial to translating business requirements into technical solutions and ensuring a cohesive approach to product development. Furthermore, enforcing technology standards, facilitating peer reviews, and implementing robust testing practices are imperative to ensure the delivery of high-quality solutions. If you are in a Vice President role, you will be expected to contribute to setting strategy, driving requirements, and making recommendations for change. Planning resources, budgets, and policies, managing and maintaining policies/processes, delivering continuous improvements, and escalating breaches of policies/procedures will also be part of your responsibilities. Whether you have leadership responsibilities or are an individual contributor, demonstrating leadership behaviours and subject matter expertise within your discipline will be vital. For leadership roles, creating an environment for colleagues to thrive and delivering consistently excellent standards are key. For individual contributors, guiding technical direction, leading collaborative assignments, and coaching less experienced specialists are essential aspects. Advising key stakeholders, managing and mitigating risks, demonstrating comprehensive understanding of organizational functions, and collaborating with other areas of work are critical to achieving business goals. Leveraging analytical thinking, problem-solving skills, and building trusting relationships with internal and external stakeholders are paramount in accomplishing key business objectives. Lastly, aligning with the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as embodying the Barclays Mindset to Empower, Challenge, and Drive, are fundamental principles that all colleagues are expected to uphold.,

You will be responsible for overseeing the electrical operations of a 5 GW TOPCon Cell Line manufacturing plant. Your main duties will include ensuring a continuous power supply to all plant sections, which includes process tools, utilities, cleanrooms, and offices. You will be required to monitor and maintain various electrical systems such as HT/LT systems, transformers, switchyards, PCC/MCC panels, DGs, UPS, and backup systems. It will be crucial for you to ensure that strict adherence to electrical safety standards, arc flash protection, and grounding systems is maintained throughout the plant. One of your key responsibilities will be to implement preventive and predictive maintenance schedules through a Computerized Maintenance Management System (CMMS) to ensure system uptime of more than 99.9%. Additionally, you will lead a team of electrical engineers, supervisors, and contractors for project execution and daily operations. As a leader, you will need to define team Key Performance Indicators (KPIs), assign responsibilities, and conduct regular performance reviews and skill development programs to ensure the team operates efficiently. You will also be expected to instill a safety-first and proactive problem-solving culture within the electrical team.,

You will be responsible for managing recruitment, employee relations, performance management, and policy implementation in the HR department. Your main focus will be to ensure compliance with legal regulations and internal policies. Additionally, you will provide support for employee development and training programs while handling employee queries and maintaining HR documentation. You will oversee performance reviews, employee evaluations, and manage disciplinary actions to foster positive employee relations. During the 2-month training period, you will have the opportunity to learn about the company's HR policies and procedures. Please note that no salary will be paid during this training period. The duration of the training may be adjusted based on your communication skills. To qualify for this role, you should have a Bachelor's degree in Human Resources or a related field. Previous experience as an HR Executive or in a similar role is preferred. A strong understanding of HR practices and labor laws is essential. Excellent communication, problem-solving, and interpersonal skills are also required. This is a full-time position with a day shift schedule. Fluency in English is preferred. The work location is in person. If you have at least 1 year of total work experience, it would be considered a plus for this role.,

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Management Trainee, Financial Planning & Analysis Responsibilities Responsible for yearly financial planning, monthly forecasting of revenue and all cost lines including head count, compensation grid, capacity optimization, productivity targets, utilization levels etc. and drive it through Performance reviews and Dashboards Monitor targets/budgets and course corrections of plan Vs actual, Client wise presentation of monthly Financials and key financial levers will be a part of this role. Review Month close activities for the businesses, support in deal Vs. projected P&L of all new deals, help operating leaders to understand the Key financial metrics to drive efficiency and profitability. Provide financial support to the business in short term and long-term strategy like new site setup, Joint Venture, change in Org structure, cost benefit analysis for new investment, etc. Qualifications we seek in you Minimum qualifications CA Inter / ICWA Inter / Post Graduate / MBA Finance (Candidate should come with B.Com Graduation) Relevant work experience Preferred qualifications Good communication skills Good exposure in FP&A domain Macros / VBA an added advantage Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

As the Credit-Operations Manager, you will be responsible for managing Credit-Operations activities for retail mortgage loans including Home Loans, Home Equity, Affordable Housing Loans, and Digital Loans at a cluster level, covering multiple branches. Your primary role will involve ensuring 100% process adherence, quality checks in lines with credit policy, and compliance. You will act as a bridge between Credit and Operations teams to ensure seamless loan processing. Your responsibilities will include overseeing End-to-End Credit & Operations with a thorough knowledge of credit policy and process. You will supervise the login of loan applications, ensuring all documents are in place as per policy guidelines including KYC. Moreover, you will ensure gating rejections in line with credit policy, monitor login quality, and initiate internal reports and checks as mandated by credit policy. Additionally, you will oversee the preparation of CAM (Credit Appraisal Memo) ensuring completeness and accuracy before submission to credit approvers. You will conduct a final review of loan files before disbursement, ensure compliance with internal and regulatory guidelines, and maintain 100% adherence to policies and SOPs across all credit-operations processes. Identifying and rectifying process gaps to enhance efficiency and accuracy will be a key aspect of your role. You will manage and resolve queries from the Hind-Sighting Team and Internal Audit, ensuring compliance with regulatory requirements and internal controls. Your role will also involve working on Loan Origination System (LOS) and Finnone for loan processing. Familiarity with SFDC (Salesforce) and MS-Excel is an added advantage for tracking and reporting. You will support digital initiatives to streamline credit-operations processes and improve efficiency. Furthermore, you will manage a team of Credit Processing Associates (CPAs) across branches in the assigned region. Regular training and upskilling of CPAs to enhance process knowledge and efficiency will be part of your responsibilities. You will conduct periodic performance reviews and ensure team adherence to KPIs. Foster collaboration between Credit, Sales, and Operations teams to ensure smooth loan processing. Key Performance Indicators (KPIs) that you will be evaluated on include First Time Right (FTR), Turnaround Time (TAT), Compliance Adherence, Process Efficiency, driving penetration of E-NACH for improved operational efficiency, ensuring acknowledgment of property papers from the credit team, and timely handover of PF/Balance PF Cheques to operations team. Qualifications required for this role include being a Graduate (Preferred: Finance, Business Administration, Commerce, or related field) with a Masters/Postgraduate degree. Additionally, a CA/MBA (Finance) or Equivalent qualification is preferred.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of yourself. EY is counting on your unique voice and perspective to help the organization become even better. Join EY to build an exceptional experience for yourself and contribute to building a better working world for all. As a Tax Manager at EY, your role involves planning, managing, directing, and monitoring multiple client services teams on engagements across various industries. You will lead a group of tax professionals to provide innovative tax planning, budgeting, consulting, and compliance expertise to clients. Thriving on deadlines, applying tax experience to various transactions, and contributing significantly to strategic objectives are key aspects of this role. Joining the EY GCR Financial Service Operations (FSO) team places you at the core of EY's mission to build a better working world by applying your knowledge, skills, and experience to help clients meet their business objectives. Your responsibilities will include: - Performing detailed reviews of US Corporate Federal Tax returns and State & Local Income tax returns - Ensuring accurate and timely filing of tax returns and other relevant forms - Reviewing and implementing opportunities for process improvements - Managing tax team members in preparing tax documents - Facilitating IRS income tax audits and managing responses - Staying updated on tax laws and regulations and communicating their effects - Mentoring staff for technical advancement and performance management To qualify for this role, you must have: - CPA/EA certification preferred - 7-8 years of experience - Good written and verbal communication skills - Team handling and leadership skills The ideal candidate will also have the ability to read, interpret, and apply tax legislations along with a strong sense of adaptability to the changing needs of clients. EY is seeking experienced tax professionals who are dedicated to providing outstanding services to influential individuals. EY's mission is to build a better working world by creating long-term value for clients, people, and society while fostering trust in the capital markets. EY teams, enabled by data and technology, operate in over 150 countries, providing assurance and helping clients grow, transform, and operate across various business functions.,

The role based in Kharghar, Navi Mumbai involves assigning sales targets to the team, tracking sales inventory, interacting with customers to convert potential leads, and negotiating effectively. Generating and managing leads, exploring new opportunities in direct sales, and managing sales administration are key responsibilities. The role includes ensuring after-sales relationship management, data input, and defining work objectives for team members. Balancing work allocation, reviewing tasks, and conducting performance appraisals are essential duties. Team building, process improvement, adherence to guidelines, and project timelines are also crucial aspects of the role. The ideal candidate should possess a Full Time MBA/PGDM/Graduate degree in Marketing & Sales with 8-10 years of relevant experience in closing sales within the real estate/construction industry. A minimum of 4+ years of experience in managing sales for residential projects in Navi Mumbai is required. Self-development through training, education, and project participation is encouraged to enhance skills and capabilities.,

The role of an Applications Manager is to serve as the primary technical products liaison for customers. You will be responsible for analyzing customer needs and providing efficient product design and development engineering solutions. Your duties will include coordinating product materials, manufacturing processes, testing, quality control, project management, and troubleshooting to ensure successful project development and release. You will also oversee the CAE team's priorities in collaboration with the global CAE team. Working closely with departments such as QC, R&D, and Production, you will play a key role in introducing new products to the market while enhancing customer satisfaction and business retention. You are expected to leverage your advanced technical knowledge to offer technical assistance, coaching, and mentorship to team members. Under the guidance of the Director of Engineering & Project Management, you will lead the training and development of Technical Sales Engineers (TSEs) in India. This entails managing employees, making employment decisions, and conducting performance reviews. Additionally, you will collaborate with the global Inside Sales team and TSEs to support global projects through program management, presentations, and training activities. Your key responsibilities will include: - Managing the daily activities of TSEs by providing technical support, leadership, and mentoring - Ensuring timely responses and actions towards customers and applications, and reporting KPI results to the Director of Engineering & Project Management - Maintaining uniformity in quotations department-wide according to company standards - Driving new product commercialization projects by identifying and eliminating obstacles, setting clear tasks, and providing timetables for customers - Reviewing technical inquiries and recommending suitable hot runner systems to customers and sales representatives - Attending technical review meetings, mold design reviews, and mold start-ups to ensure successful application of hot runner systems - Keeping abreast of technological developments related to hot runners systems through training and industry meetings As the Applications Manager, you will oversee the TSE activities, conduct performance reviews, and manage resources. You will also act as a resource to other departments to resolve issues and suggest product improvements. Your decisions will have a significant impact on customer relations in the medium and long term, and you will be responsible for creating customer-centric approaches to enhance customer satisfaction and loyalty. To qualify for this role, you must have a University Degree in Engineering with a minimum of twelve years of related experience or equivalent. Experience with SAP or an ERP system is preferred. Strong leadership skills with at least 4-5 years of experience in a leadership role are required. Additionally, you should possess excellent communication skills, attention to detail, and the ability to interpret technical documentation. Milacron, the company you will be working for, is a global leader in the plastic technology and processing industry, offering highly engineered systems to customers worldwide. As part of Hillenbrand, an industrial company providing processing equipment and solutions globally, you will be contributing to shaping solutions that serve various industries.,

As a Human Resources Coordinator at AES Engineering, you will play a vital role in supporting HR operations on a part-time, remote basis. Your responsibilities will include assisting with recruitment, employee onboarding, benefits administration, performance reviews, time-off management, and maintaining accurate employee records. While this position starts as part-time, there is potential for it to transition into a full-time role as the company expands and the team's requirements evolve. Your key duties will involve coordinating the recruitment and hiring process, from posting job ads to scheduling interviews, ensuring a seamless employee onboarding experience, maintaining up-to-date employee records to ensure compliance with laws and policies, managing employee benefits such as health and wellness programs, and supporting performance review processes by tracking milestones and providing feedback. To excel in this role, you must possess Canadian experience and have knowledge of Alberta and British Columbia's Employment Standards Act. Additionally, a post-secondary education in Human Resources Management or equivalent is required, along with at least two years of experience in a human resources or administrative role. Strong organizational skills, attention to detail, excellent communication, and interpersonal abilities are essential. You should be proficient in Microsoft Office Suite, with HRIS experience considered an asset. A positive attitude, proactive approach, confidentiality, and professionalism are also key attributes. AES Engineering offers a competitive compensation ranging from $23 to $35 per hour, along with benefits such as RRSP matching, extended medical and dental benefits, and a health wellness spending account. You will have the opportunity for career development and professional growth in a collaborative work environment that fosters innovation and teamwork. To apply for this role, please submit your resume through our company website at www.aesengr.com. We thank you for your interest in joining AES Engineering; however, due to the high volume of applications, only qualified candidates will be contacted.,

Ghrs Training is looking for an experienced Team Lead to manage our International Voice Customer Support team. If should have a proven track record in leadership and extensive experience in international voice operations, this role is for you! Key Responsibilities: Lead, mentor, and motivate a team of customer support professionals in an International Voice environment. Oversee daily team performance, ensuring adherence to quality standards and service level agreements. Conduct regular performance reviews, provide constructive feedback, and identify training needs. Handle escalated customer issues and complex queries, ensuring prompt and effective resolution. Implement strategies to improve team productivity, efficiency, and overall customer satisfaction. Foster a positive and collaborative work environment. About You: Should have 7+ years of overall experience in customer support. Should have a minimum of 2 years of Team Lead experience on papers . Should have experience in International Voice processes only. Should possess excellent leadership, communication, and interpersonal skills. Should be highly organized, results-oriented, and capable of working in a fast-paced environment.

Delivery of Client Satisfaction FE will be responsible for managing all aspects of the facility management service delivery system at NTT DATA. FE is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the client SLA and KPI related to the site operations Operations and maintenance, interface with senior managers in NTT DATA real estate / Facility team and business units. Coordination with other key managers within NTT DATA and achieve customer satisfaction. Establish the vision and strategy of the account plan ensuring there is alignment with the client objectives and interests Drive the account plan to deliver high-quality results which exceed the clients expectations. Become a reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalles business. Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across the platform. Work with the client team, and leverages experts within the broader organization, to ensure exceptional results are delivered to the client, exceeding key performance indicators. Proactively solicits and responds to feedback and input from client Establishes and maintains effective relationships with customers and gains their trust and respect Builds and Manages High Performing Teams Act as single point of Management Control for FM in NTT DATA site assigned during the shifts Oversee the operation, staffing, performance and development of the Facilities Management service delivery staff. Ensure client satisfaction score achieved as per SLA Have a seamless interface into NTT DATA RE team. Demonstrate leadership, responsiveness and creativity. Understand the Facilities Management scope and develop client specific processes and procedures in consultation with Account Manager and ensure implementation. Support NTT DATA in the implementation of short and long-term projects. Develop and implement the annual management plan; accomplish key performance indicators as identified by client. Oversee compilation and deliver the appropriate daily/monthly/quarterly/annual reporting Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning Ensure compliance with JLL minimum audit standards. Any other additional responsibilities assigned from time to time based on the client scope deliverables Ensure Planned Preventive Maintenance activities are undertaken in accordance with the schedule. Ensure implementation of Safe work practices Implement regular inspections of the facility on energy conservation, maintenance practices, utility management and risk management procedures. Implement the pre-emptive maintenance program to reduce the risk of sudden failures of critical equipment Provide training to on-site teams on equipment procedures and implementation. Support service delivery teams on equipment maintenance and upkeep. Conduct regular inspections to ensure that the procedures are being followed and updated as required. Ensure compliance with statutory regulations on fire, health and safety standards. Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times. Maintain equipment database for site. Initiate strategies to achieve measurable improvements in energy consumption. Prepare / provide input to the site monthly report to be submitted to client Putting best practices in place Teamwork should also be one of your strongest points, as youll work with a team to ensure that all performance targets set out in the contract are being met. To do this, youll develop tools that help measure the technical teams performance on a quarterly or annual basis. Sound like you To apply, you need to be: A technical hands on expert An ideal candidate would have a university degree or professional qualification in engineering or facilities management, and over four years experience in facilities operation. A strong background in troubleshooting processes is a big plus. Good communicator Do you have an excellent command of spoken and written English language Can you communicate technical issues to less able colleagues, clients and vendors If you said yes to these, bring your ambition and explore our world of possibility.

About the Role: Syngrid is looking for a Senior HR Professional specializing in IT recruitment to lead our hiring efforts and manage senior HR responsibilities. This is a full-time, leadership-level position focused exclusively on Syngrids recruitment and HR needs. Youll handle everything from sourcing top IT talent to finalizing offers and ensuring smooth onboarding, while also driving strategic HR initiatives across the organization. Were seeking a dynamic, results-driven individual who can join immediately and make a direct impact on our growth. Key Responsibilities : Talent Acquisition & Recruitment Management: Actively source top-tier IT professionals via job portals, social media, internal networks, and other relevant channels. Liaise with the CEO, department heads, team leads and hiring managers to gather detailed job requirements promptly. Manage the entire recruitment lifecycle from sourcing to final offer and onboarding. Build and maintain a strong pipeline of high-quality candidates for both technical and non-technical roles. Arrange and coordinate technical interviews, leveraging internal panels or an established network of external technical interviewers. Deliver daily recruitment status updates in Excel format until critical positions are filled. Provide immediate feedback to leadership on outcomes of interviews for managerial and senior positions. Ensure timely and successful negotiation of salary packages post-interview. Establish reasonable salary ranges for each position in consultation with the CEO. HR Operations & Strategic HR Responsibilities: Lead onboarding processes for new hires and ensure a smooth transition. Manage end-to-end HR formalities post-selection and through early employment stages. Handle all senior-level HR functions, including compliance, performance reviews, grievance handling, employee engagement, and workforce planning. Contribute to the HR strategy to support business growth and cultural alignment. Candidate Profile What We're Looking For: A consistently strong academic record. A masters degree in human resources, Business Administration, or related field. Professional Experience: Minimum 6 years of work experience in the IT industry. At least 3 years in a managerial HR role in an IT organization. Proven success in end-to-end IT recruitment, including niche and senior-level hiring. Strong experience in salary negotiation, workforce planning, and onboarding formalities. Skills & Competencies: Dynamic, results-oriented, and self-motivated with a strong sense of ownership. Ability to work independently while maintaining alignment with leadership goals. Excellent communication and interpersonal skills. Proficiency in using Excel and other HRMS/recruitment platforms. Strong understanding of compensation benchmarks and IT job market trends. Why Join Syngrid? Opportunity to work closely with top leadership and influence strategic hiring decisions. A performance-driven, employee-centric culture. Attractive compensation aligned with experience and performance. Fast-track your HR career with high-impact responsibilities. How to Apply: If you meet the qualifications and are ready to take on a dynamic leadership HR role, we invite you to apply by sending your updated resume and cover letter to contact@syngrid.in Job Type: Full-time Pay: 25000 - 50000 per month Benefits: Flexible schedule Schedule: Day shift

Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations Shift Timings - NIGHT SHIFT |Management Level Leadership Specialisation International BPO eClerx is looking to hire an experienced professional with over 10 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. He/she will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of > He/she must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyse information and evaluate results to choose best solutions and solve problems. Customer Operations Process Manager Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counselling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Prepares performance reports by collecting, analysing, and summarizing data and trends Meets financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analysing variances; initiating corrective actions. Maintains professional and technical knowledge by tracking emerging trends in BPO operations management; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Minimum Qualifications Overall experience of 10+ years and should be a graduate or post graduate in any specialisation Preferred Qualifications - Graduation in Computer Science, Computer Applications or related subjects

CANDIDATES WHO MEET THE FOLLOWING CRITERIA WILL ONLY BE CONSIDERED Industry Experience: Boutique Consulting Firms / Private Equity Firms / Law Firms / Senior A Funded Start-ups Qualification: MBA Post Qualification Experience: 6-12 years THE ROLE One of the leading Executive Search Firms in India is seeking a dynamic and forward-thinking Head of Human Resources with approximately 8 years of experience post-B-school. The ideal candidate will be responsible for leading all HR functions - both transactional and strategic - with a particular focus on talent retention, performance management, and sustaining a high-performance, values-driven culture. JOB RESPONSIBILITIES The incumbent will primarily be in charge of: o - Own and implement all core HR processes including hiring, onboarding, payroll, compliance and performance reviews. o - Lead initiatives to strengthen firm culture and internal communication. o - Design and execute strategies to enhance employee engagement and retention. o - Collaborate with Partners on workforce planning, training, and development. o - Establish HR analytics and reporting systems to provide insights to leadership. o - Be the custodian of policies and ensure their alignment with best practices. CANDIDATE PROFILE Education & Experience o - MBA or equivalent degree from a reputed business school. o - 8 years of post-MBA HR experience with exposure to both strategic and operational HR. o - Experience in a professional services firm or high-performance environment preferred. o - Proven track record of driving retention, engagement, and cultural initiatives. Competencies (Skills & Attributes) o - Strong interpersonal, communication, and influencing skills. o - Hands-on, proactive, and adaptable mindset suited to a boutique firm environment.

What this job involves: Account Manager will be responsible for managing all aspects of the facility management service as per the Client SOW and Contract. In this capacity, the Account Manager is accountable for the India operations and achieve Management Plan and all key performance indicators including responsibility for managing the budgets as per contract and SOW, short and long-term projects, operations and maintenance, interface with Client and its business units and remote management of all facilities under the contract and customer satisfaction. Provide the leadership to the Facility Management team on all Client sites across India. The single point of Management Control for FM in the portfolio. In consultation and collaboration with client & JLL management team, oversee the operation, staffing, performance and development of the Facilities Management service delivery staff. Ensure client satisfaction both internal and External. Demonstrate leadership, responsiveness and creativity. Understand the Facilities Management scope as per agreed SOW, develop / amend the client specific processes and procedures and ensure implementation and compliance of the processes. Responsible for Finance Management including budgeting, forecasting and achieving. Responsible for P&L. Responsible for implementation of short and long-term projects through in house project. Responsible for achieving cost reduction targets year on year. Develop and implement the annual management plan; accomplish key performance indicators as identified. Strong governance on all aspects of the contract. Coordinate discussions with each direct reports regarding goal setting, performance reviews, and career development planning and incentive/salary administration. Ensure compliance with JLL audit standards. Share best practices with the client & JLL management teams Strong team player. Sound like the job you re looking for Before you apply, it s also worth knowing what we are looking for: Education and experience ; Very Good people skills and ability to interact with a wide range of client staff and demands; Knowledge of Occupational Safety requirements; Excellent experience in budgeting, P/L and cost control. Strong PC literacy and proven ability to manage daily activities using various systems; Demonstrated experience with continuous improvement initiatives highly desirable; Demonstrated experience with client reporting and preparation of reports required. A relationship builder Client Satisfaction based in efficiency and cost effectiveness; Continuous improvement in the following :- Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.

Reporting into the Director you will assist in driving best practice across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction. As an Associate Director you will lead the overall service delivery of the recruitment team and work closely with the Senior Account Director to measure KPIs and build strong stakeholder relationships. Being aware of latest trends and sharing knowledge with the wider Allegis Global Solutions RPO community is critical in ensuring we always add value to our clients. Your Responsibilities, Impact & Contribution Acting as a Recruitment Subject Matter Expert for a functional area of the clients business, you will work with the recruitment teams to leverage best practices in effective recruitment strategies for both current open roles and pipeline positions. Providing guidance and leading the operations of the team. Keeping abreast of developments in the competitive landscape to help the recruitment teams refine their target strategies for identifying talent within the marketplace. Ensure that robust candidate pipelines are being built and that the talent is being effectively leveraged across the functional discipline Accountable for developing and maintaining relationships with key client stakeholders, including the senior management within the Recruitment organization and the overall HR community. Participation in long range strategic initiatives such as organizational change, department staff planning and process improvement. Driving design and implementation of highly effective results-driven talent research strategies and practices Communicating the process and benefits of the solution to key stakeholders, including changes in process, new initiatives, and additional service offerings. Analyzing and communicating recruitment trends, results, and insights to drive future recruitment activity, improve compliance and reduce risk. Monitoring the delivery of recruitment services in accordance with the AGS Way , ensuring seamless delivery between the onsite and offshore resources. Ensuring the team is fully briefed on the recruitment delivery process to include in- scope activities, SLAs, mandatory recruitment activity stages and team responsibilities. Managing relationships with third party service providers, as assigned (recruitment agencies, advertising, background verification, etc.). Monitoring service delivery against contractual terms and managing out of scope service requests and providing support for proposal management where appropriate. Recruiting, inducting, and training new team members where and when required. Ensuring effective performance optimization of all team members, ensuring all KPIs are set, appropriate development plans are devised, and mentoring is provided as required. Managing workload allocation within the teams both onsite and offshore, including volume forecasting, headcount planning, leave management, and utilizing Hub services where appropriate. Qualification: Any graduate full-time, MBA preferred. 14 -18 Years of proven experience in a lead recruitment delivery or Account Manager role, ideally within the RPO environment. Experience in conducting performance reviews and driving performance improvement across process management, SLA compliance, and personal conduct. Experience in implementing development planning initiatives within an agreed framework, linked to business needs and budget. Experience in managing P&L, designing productivity matrix, and managing high performing teams. Excellent communication skills with the ability to foster long-term relationships (with internal teams, external partners) Ability to interpret data from a variety of internal and external source and predict trends. Demonstrable experience managing full cycle recruiting and employer branding initiatives