70 Performance Reporting Jobs - Page 3

Skill required: Business Reporting & Governance - Reporting Analytics Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods. Candidate who is good in excel and MIS reports are looked at for these skillsPrepare management reports and analysis, both recurring and ad-hoc. It focuses on tracking business performance through trusted data and insights while actively managing employee behaviors. What are we looking for The Business Reporting and Governance Associate Manager needs to deploy and deliver on a portfolio of deliverables like Client & Leadership Governance, Performance Reporting, Incident Management, Survey Management and Change Management. This role requires excellent project management, client facing skills and experience along with strong business acumen and ability to solve business problems. Ability to multi-task across several projects in a dynamic environment and deliver with high diligence. The role is a combination of individual contributor and supervisory tasks. Experience is managing team of 15 or more people is a must. Client relationship management experience also required. Work with Account and Service Delivery leadership to ensure timely delivery of complete portfolio of Business Reporting and Governance Services Ensure services are constantly aligned to the contractual requirements. Consulting role to clients and senior leadership as an expert on Governance, Performance Reporting, Incident Management, Survey Management and Change Management Ensure all projects within span are operating within the budget. Drives various team initiatives and priorities like analytics, automation, visualization, and innovation. Guide team members within span to excel in their deliverables and drive performance. Understand business problems and drive solutions to resolve business/operational challenges. Develop strategies for effective data analysis and reporting. Select, configure, and implement analytics solutions. Liaise with internal process owners for Governance, Change Management, Satisfaction Surveys, Incident Management and Performance Reporting Build systems to transform raw data into actionable business insights, with the right visualization tools (Tableau, Power BI etc.) Knowledge of MS Office); familiarity with business intelligence tools Attention to detail and Problem-Solving Aptit Roles and Responsibilities: Work with Account and Service Delivery leadership to ensure timely delivery of complete portfolio of Business Reporting and Governance Services Ensure services are constantly aligned to the contractual requirements. Consulting role to clients and senior leadership as an expert on Governance, Performance Reporting, Incident Management, Survey Management and Change Management Ensure all projects within span are operating within the budget. Drives various team initiatives and priorities like analytics, automation, visualization, and innovation. Guide team members within span to excel in their deliverables and drive performance. Understand business problems and drive solutions to resolve business/operational challenges. Develop strategies for effective data analysis and reporting. Select, configure, and implement analytics solutions. Liaise with internal process owners for Governance, Change Management, Satisfaction Surveys, Incident Management and Performance Reporting Build systems to transform raw data into actionable business insights, with the right visualization tools (Tableau, Power BI etc.) Knowledge of MS Office); familiarity with business intelligence tools Attention to detail and Problem-Solving Aptitude Review and analyze satisfaction surveys; summarize findings; work with contract service delivery team leads to determine remedial actions.

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for - Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do "Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.As the Content Review Lead, your primary purpose is to oversee and guide a team of content reviewers in their efforts to maintain a safe and positive user experience on the platform.You will play a crucial role in upholding our community guidelines, policies, and legal standards by ensuring that all user-generated content complies with client regulations. Your leadership will be instrumental in fostering a high-performing team that effectively and efficiently moderates content, identifies potential risks, and takes appropriate actions to uphold the integrity of the platform.In your role as a lead, you may also be expected to analyze and review user profiles, audios, videos, and text-based content and/or investigate the escalated flags and/or resolve issues that are reported." What are we looking for The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analysing and reviewing user profiles, audio, videos, and text based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns." Roles and Responsibilities: " Team Management:Lead and support a team of content reviewers, setting clear expectations and providing ongoing coaching and feedback.Foster a collaborative and inclusive team environment that encourages open communication and professional growth. Business Operator:Oversee content review processes, ensuring that all user-generated content is promptly and accurately reviewed according to established guidelines.Make well-informed decisions on escalated or sensitive content cases, adhering to company policies and legal requirements. Quality Assurance:Implement quality control measures to ensure consistent and accurate content moderation results. Training and Development:Identify individual and team development needs and provide continuous learning opportunities Policy Adherence:Collaborate with relevant stakeholders to ideate. Ensure that the content review team adheres to these policies and stays up-to-date with changes and developments. Performance Reporting and Analysis:Generate regular reports on content review metrics, trends, and key performance indicators (KPIs). Utilize data-driven insights to improve content review processes and identify areas for enhancement. Risk Management:Identify potential risks related to content on the platform and proactively implement measures to mitigate these risks.Stay informed about industry best practices and evolving content-related challenges. Cross-functional Collaboration:Collaborate with other teams to align on review practices with broader company objectivesThe following skills are required to perform this role- Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Problem-solving & Decision Making- Strong analytical and critical thinking abilities to identify challenges, analyze data, and devise effective solutions to address complex issues. Sound judgment and the capability to make timely and informed decisions, considering the potential impact on the organization." Qualification Any Graduation

1+ year of experience in valuation reporting domain, DCF models Exposure to private equity clients

Role & responsibilities We are looking for a candidate with experience in the asset management sector, particularly in performance reporting and risk analysis. The main duty of this position is to produce detailed monthly and quarterly performance and risk reports for investments, majorly hedge funds and private funds. The chosen candidate will use various data sources and analytical tools to create customized investment performance reports. Ensuring the highest quality and accuracy in report generation is crucial This role involves close collaboration with client teams to improve operational efficiencies related to performance reporting and to meet strict client reporting deadlines. Knowledge of financial products and tools, including Bloomberg and advanced proficiency in MS Excel, is essential for success in this role. The candidate should be able to identify areas for improvement and implement changes to enhance the overall reporting process Preferred candidate profile Prepare and deliver high-quality performance measurement and attribution reports on time for scheduled and ad-hoc reporting requirements, ensuring high accuracy and professionalism. Expert knowledge of performance measurement concepts and methodologies, GIPS standards. Effectively manage competing deadlines by prioritizing reports based on data availability while maintaining flexibility to switch between tasks as needed. Support portfolio management groups with analytics, reporting solutions. Implement automated templates for performance reporting to reduce manual calculations and enhance controls. Collaborate with internal and external stakeholders to streamline processes and ensure data readiness. Conduct follow-ups with stakeholders and ensure compliance with reporting standards.

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Preparation of standard & Adhoc management reports for region, country, product, Service typeetc. Provides standardized and insightful level of analyses is provided. Delivers ad hoc analyses.Supports Annual Operating Plan & forecasts Planning, Creating and managing reporting data and report out from various database systems.Provide professional expertise and direction to other team members and act as the focal point forbusiness units and Technology by participating in key project initiatives. Also, as required, manageclient communication, responding to queries, investigate irregularities and anomalies and providetechnical support for daily task.Financial planning, reporting, variance analysis, budgeting and forecasting Partners with reporting clients to understand their strategic goals, operational context and activitiesin order to explain results with strategic business insights and facts Use a diverse range of applications and understand the business and technical functionality ofeach application and its relevance to the business community. Provide support to all business units across the region, including product understanding, validation,problem/query resolution and coordination of communications. Uses storytelling principles to convey impactful messagesMajor accountability for Planning, Forecasting, Preparation & analysis of P&L, Forecast accuracy, SG&A,Working Capital Cost of Sales reports is to support the businesses.Financial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. Team & individual objectives and performance in line with culture. Services maintained in line with Service expectations agreed with the business.Pro-active participation in the Information Delivery leadership team. Development, Objectives and Performance management of the team and individuals in line with policy and performance framework. Ensure one on one feedback is held with all team members. Reduction of single points of failure and dependency on key individuals. Establish action plans in relation to Staff Satisfaction feedback What are we looking for Ensure a robust environment which supports agreed customer service levels. Extensive use of Financial and Management applications which support financial and Management Information analysis. Build the capabilities of the team to grow the level of competency across technical and business environments in line with strategic information delivery direction Work with Engagement Partners to align information delivery approach and service levels with business priorities and direction, maximizing the relevance and value of the information service to the achievement of business objectives In co-operation with other units, ensure processes are in place to assist and educate customers and other FI&IM teams in understanding outputs of applications/models under the control of the area Embrace a team-based leadership style, building trust and co-operation within the team and across other teams within Finance and the business Drive an end to end view of information service delivery across MI and FI environments, working with content management, Systems Control and Information Delivery on data inputs, business rules and ensuring quality outputs Embed common, simplified and documented processes within the team and across FI&IM to reduc Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

We are hiring for an Assistant Manager Operations with mandatory experience in UK Insurance (Motor Insurance) . This role offers an exciting opportunity to lead operational excellence, ensure compliance, manage team performance, and drive process improvement within a dynamic insurance environment. Your Future Employer - A globally recognized organization offering world-class operations and customer service support for international insurance clients, fostering a culture of excellence, innovation, and continuous development. Responsibilities - 1. Managing day-to-day operations while ensuring client-defined service level metrics (SLAs) are being met. 2. Leading team scheduling, leave management, and transport coordination 3. Ensuring accurate and timely reporting of productivity and performance metrics 4. Conducting monthly appraisals, one-on-ones, confirmations, and maintaining employee records 5. Developing and managing incentive programs to boost team motivation 6. Driving at least one productivity initiative annually using LEAN or Six Sigma methodologies 7. Monitoring compliance and legal standards with a target of achieving zero defects 8. Handling daily issue logs related to operations, IT, QA, etc. 9. Ensuring team members are being punctual, utilizing leaves effectively, and following proper shift schedules 10. Escalating any incidents that may impact productivity to leadership Requirements - Graduation is mandatory for the role. Prior experience in UK Insurance either P&C Insurance or Health Insurance but Motor Insurance (mandatory) Strong operational management, team leadership, and stakeholder coordination skills Experience in productivity tools, quality monitoring, and service excellence frameworks Exposure to LEAN or Six Sigma practices preferred What is in it for you - Opportunity to work with global insurance clients A fast-paced role with strong career progression potential Exposure to quality-focused operations and process improvement methodologies A collaborative and structured work culture Reach us: If you think this role is aligned with your career, kindly write to me along with your updated CV at vasu.joshi@crescendogroup.in for a confidential discussion on the role. Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a high volume of applications daily, so if you dont hear back from us within a week, please assume your profile was not shortlisted. Your patience is appreciated. Stay Alert: Scammers may misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report any fraud immediately. Profile Keywords: Crescendo Global, Jobs in Bangalore, Assistant Manager Operations Jobs, UK Insurance Process Jobs, Life & Pensions operations Jobs, Motor Insurance operations Jobs, Insurance BPO, Team Lead Insurance Jobs, SLA Management, Six Sigma in Insurance, Productivity Improvement Jobs

Job Description : Job Title: Manager - Supply Finance Business Partner About us : With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you'll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating. About the Function: Our Finance team deliver sustainable growth for our business, customers, and much-loved brands. We're part of a $12.2 billion gross profit organisation, responsible for driving an exceptional level of performance and creating the potential for future growth. Whether we're utilising our digital capabilities and analytics to inform our business strategy or creating capacity to invest in the future - no two days are the same in our Finance team. Wherever your skills lie, we'll help you to learn and develop, supporting you along the way in our inclusive culture. About the role: The role is responsible for handling the unit finance operations of a manufacturing unit of Diageo India and includes activities around performance reporting, capital spend review, fund management, vendor management, month-end closures/ reporting, supporting in audits, tracking cost sheets, and ensuring SOX compliance. Candidate should be able to provide meaningful insights on all aspects of unit operations like production overheads, freight, inventory, fixed assets, line manning & drive conversations with various stakeholders at unit and Head office. Role Responsibilities: Support business and operation team in all finance matters and periodic Operational reviews. Responsible for insight building and managing & monitoring Productivity initiatives of the unit. Manage Scrap sales process on pricing validations, and debtor's credit management of the unit. Engage with stakeholders incl govt depts and ensure time recovery of trapped cash, partner with CR team on same. Oversight over vendor payment/ reconciliation process which includes GRN, bill booking, payment processing and reconciliations which are managed by Unit team and Shared services. Partner with S&OP, Commercial Team & Treasury for optimum management of ED funding. Lead the Quarterly Financial Review with Make Finance Cohort Lead & Ensure timely and qualitative reporting of Manufacturing Finance Score. Prepare business case from finance perspective for management approved initiatives and drive actions thereon. Monitor operational wastages and cost sheet components and driving efficiencies and optimize costs. Participate in TB / Balance Sheet review process anchored by FC Tower and drive all actions due from Plant Finance BPs as per agreed timelines. PO management to ensure optimum inventory levels basis production plan. Lead governance over Capex processes and manage review of projects. Perform Post Capex Review. Coordinate MIS reports on manufacturing, inventory, SLOB, monthly PV & pending C&F forms and report to the HO periodically. Support in statutory audits, tax audits and internal audit and implementation. Support & give input for preparation of the unit budget. Anchor the financial control environment in units and assist in Sox / IFC audits. Support in the creation and implementation of effective governance, compliance, and risk management frameworks across USL to drive holistic performance and maintain reputation. Ensure pro-active input into preventative actions to address key business risks. Support in resolution of issues and proactively create an environment where risk is averted. Practice Diageo's dial-up behaviors & champion the embedding of a compliance culture within USL. Experience / skills required: CA/MBA (Finance) Experience: 3+ years post qualifications experience in similar background Knowledge & skills: Excellent Analytical skills An eye for accuracy and detail Able to manage financial control systems and processes and units financial data Knowledge of Indian Accounting & Tax and its application to the USL Group Best Suited for Someone who High level of professionalism, integrity and commitment Ability to analyses complex data, draw connections and advocate a coherent strategy for improvement Decision Making skills Good oral and written communication skills Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you're supported from day one. Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Ourambitionistocreatethebestperforming,mosttrustedandrespectedconsumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired Then this may be the opportunity for you. Worker Type : Regular Primary Location: Nimapara Unit Additional Locations : Job Posting Start Date : 2025-05-27

Hiring manager who is exp in performance mgmt and EA role. Who is very sincere and well connected with the team member for their performance. Pls share CV on sarika.vasdev@provisionconsulting.in Required Candidate profile Location will be Aerospace, Bangalore. Strong comm skills and pleaseant personality is required.

Responsible for building a high performing team to ensure service levels are met, and to prioritize and adapt work to align with organizational goals . Champion continuous improvement initiatives, and support and adapt to changes in technology Required Candidate profile 6- 8 yrs exp in Capital market Investor Services. Providing day-to-day Investor services to both Fund Manager & the investors. Meeting the delivery of services to clients against a pre-agreed SLA

About the Role: 05 The Team: The current opening is with S&P's Private Markets Cluster that publishes Private Markets related information. The Analyst serves as S&P's in-house expert and will gain in-depth exposure to capturing equity & debt rounds of funding across alternate asset classes, while having frequent interaction with the team globally to learn the industry dynamics related to detailed attributes of rounds of funding with a passion to create a collaborative work culture. The Impact: The Private Market Rounds of Funding team is a global, diverse, and cohesive in nature, committed to S&P clients and data quality. The group is dedicated to the 3Es- Education on the round of funding industry, Encouragement of creativity & idea sharing, and Empowerment for long-term career success. We provide you with fast paced work environment, where we hear our people's voice, and value their performance. Responsibilities: Data Collection and Verification: Contribute to the daily collection and verification of data pertaining to various facets of equity & debt rounds of funding across alternate asset classes. Utilize a diverse array of sources, including regulatory filings, primary and secondary research, websites, and news articles, to ensure thorough and comprehensive data coverage. In-Depth Research and Analysis: Perform comprehensive research to collect pertinent information from a variety of sources and improve overall data quality. Daily Performance Reporting: Keep precise daily records of tasks completed using specified reporting tools, ensuring transparency and accountability in the execution of responsibilities. Collaborative Communication: Respond swiftly and appropriately to communications from colleagues, supervisors, and managers, promoting a collaborative and open work environment. Adaptability to Technology: Demonstrate an initiative-taking approach to learning and adapting to new technologies and tools that enhance data management and reporting efficiencies. What We're Looking For/Basic Qualifications : A basic understanding of the MS Office Suite is required. Strong verbal and written communication skills for effective teamwork. Any graduate, preferably in communications, finance, or a related field. Candidates must be flexible with their work hours and willing to take on night shifts as needed. What's In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - -----------------------------------------------------------

Reports To: Retail Head The Portfolio Manager - DSA Vertical is responsible for managing and growing a portfolio of Direct Selling Agents who source retail loan products such as home loans and LAP The role focuses on ensuring high-quality sourcing. Required Candidate profile Strong understanding of loan products and DSA sourcing models Relationship management and negotiation skills Analytical skills with experience in portfolio performance tracking.

Role Team leader Customer service. Role Summary:- The Team Lead - Customer Service is responsible for managing a team of customer service agents, ensuring high-quality support to customers, meeting performance targets, and driving team success.- The role involves coaching agents, monitoring service levels, resolving escalations, and ensuring customer satisfaction in a fast-paced contact centre environment. Key Responsibilities:. Team Management:- Supervise, guide, and motivate a team of customer service agents.- Monitor daily operations to ensure team members meet their KPIs, including call handling, resolution time, and quality scores.- Schedule and manage agent shift to ensure coverage during peak hours. Performance Monitoring and Coaching:- Conduct regular performance reviews and one-on-one coaching sessions.- Provide constructive feedback to improve agent performance, communication skills, and customer-handling abilities.- Identify areas for training and skill development. Customer Issue Resolution:- Handle escalated customer queries and complaints to ensure quick and satisfactory resolutions.- Analyse recurring issues and suggest process improvements to minimize escalations. Performance Reporting:- Prepare and share team performance reports, including productivity, quality, and customer satisfaction metrics.- Highlight areas of concern and recommend solutions to improve performance. Process Improvement:- Collaborate with the operations and quality teams to streamline processes and enhance customer experience.- Ensure compliance with company policies, contact centre protocols, and customer service best practices. Motivation and Team Engagement:- Build a positive and energetic work environment that fosters teamwork and high morale.- Recognize and reward top-performing agents to maintain team motivation. Qualifications and Skills: Education:.- Bachelor's/Masters degree or equivalent experience in a related field. Experience:- 2-3 years of experience in a contact center or customer service environment.- Minimum 1 year in a leadership or team management role. Skills Required:- Strong leadership and people management skills.- Excellent verbal and written communication skills.- Problem-solving and conflict resolution abilities.- Ability to analyse performance metrics and provide actionable feedback.- Proficiency in using CRM tools, contact centre software, and Microsoft Office Suite. Behavioural Traits:- Customer-focused with a positive attitude.- Ability to stay calm under pressure and manage a fast-paced environment.- Strong decision-making skills and accountability.- Adaptable to process changes and business needs.Key Performance Indicators (KPIs):- Team Productivity (Average Handling Time, First Call Resolution).- Customer Satisfaction Scores (CSAT).- Quality Assurance Scores. Agent Attendance and Retention. Benefits:- Competitive salary and performance incentives.- Health and wellness benefits.- Growth and career development opportunities.- A collaborative and supportive work environment.ApplySaveSaveProInsights

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Oracle Solaris Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Project Role:Infrastructure Engineer/Solaris Admin Project Role Description:Provide technical support for the migration of production and development systems and software products for the configured services running on Solaris Zones which are configured on Veritas cluster.Key Responsibilities:Liaising with the customer technical representatives Provide expert level support to client on Installation of Solaris Operating system, Creation of global and Local zones, LDOMS.Installation and Configuration of Veritas Cluster , Migration of Solaris Zones between DCs , test the changes and handover to customer ,Troubleshoot technical issues, Participate in Problem management reporting , Providing RCA , resolution and documentation in ticketing system Work with teams, vendors and consultants to determine strategy for complex system changes, upgrades and implementations, Develop configuration and procedural documentation. Technical Experience :1.Good understanding of the concepts of system architectures, operating systems.2.Administer Solaris 10 and 11, Veritas Cluster, LDoms, Zones.3.Troubleshooting of issue and vendor coordination4.Volume manager and filesystem management5.Planning, implementation, and upgrade of packages, patches Proactively monitor and health check of servers, manages system resources to assure maximum system performance and appropriate additional capacity for peak periods and growth Perform periodic performance reporting to support capacity planning Necessary action performed on security & risk assessments.6.Plans, configures, and implements features on the Sparc and x86 platform that improve availability, response time, and monitoring of key system metrics. Provides support to the user community-using incident and problem management tools. Must be able to provide 24 x 7 on-call support based on a rotational schedule.7.Ability to write and understand shell script will be an advantage. Professional Attributes :- Good verbal and written communication skills to connect with customers at varying levels of the organization - Ability to operate independently and make decisions with little direct supervision - Flexible to work in 24/7 shift. Educational Qualification:1 Bachelor's degree. 2 ITIL V3/V4 Foundation certified. 3 Sun Certified System Administrator for Solaris 10 or 11 OS.4. Certification on cloud technology will be an advantage Qualification 15 years full time education

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Assoc Manager Qualifications: BCA Years of Experience: 10 to 14 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for? Ability to work well in a team Prioritization of workload Hands-on experience with trouble-shooting Commitment to quality Strong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications BCA

We’re hiring a Digital Marketing Manager with hands-on experience in Google Search & eCommerce ads, Meta D2C campaigns, CRO and social media management. If you’re data-driven, creative, and can work under pressure & deadlines - Apply Required Candidate profile Conversion Rate optimization (CRO) Google Ads (Search, Display & Shopping) Meta Ads (Lead Gen & D2C Sales) Social Media Management (Instagram, Facebook, LinkedIn) Pixel setup & conversion tracking

We are hiring for an Assistant Manager Operations with mandatory experience in UK Insurance (Motor Insurance) . This role offers an exciting opportunity to lead operational excellence, ensure compliance, manage team performance, and drive process improvement within a dynamic insurance environment. Your Future Employer - A globally recognized organization offering world-class operations and customer service support for international insurance clients, fostering a culture of excellence, innovation, and continuous development. Responsibilities - 1. Managing day-to-day operations while ensuring client-defined service level metrics (SLAs) are being met. 2. Leading team scheduling, leave management, and transport coordination 3. Ensuring accurate and timely reporting of productivity and performance metrics 4. Conducting monthly appraisals, one-on-ones, confirmations, and maintaining employee records 5. Developing and managing incentive programs to boost team motivation 6. Driving at least one productivity initiative annually using LEAN or Six Sigma methodologies 7. Monitoring compliance and legal standards with a target of achieving zero defects 8. Handling daily issue logs related to operations, IT, QA, etc. 9. Ensuring team members are being punctual, utilizing leaves effectively, and following proper shift schedules 10. Escalating any incidents that may impact productivity to leadership Requirements - Graduation is mandatory for the role. Prior experience in UK Insurance either P&C Insurance or Health Insurance but Motor Insurance (mandatory) Strong operational management, team leadership, and stakeholder coordination skills Experience in productivity tools, quality monitoring, and service excellence frameworks Exposure to LEAN or Six Sigma practices preferred What is in it for you - Opportunity to work with global insurance clients A fast-paced role with strong career progression potential Exposure to quality-focused operations and process improvement methodologies A collaborative and structured work culture Reach us: If you think this role is aligned with your career, kindly write to me along with your updated CV at vasu.joshi@crescendogroup.in for a confidential discussion on the role. Disclaimer: Crescendo Global specializes in senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Note: We receive a high volume of applications daily, so if you dont hear back from us within a week, please assume your profile was not shortlisted. Your patience is appreciated. Stay Alert: Scammers may misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report any fraud immediately. Profile Keywords: Crescendo Global, Jobs in Bangalore, Assistant Manager Operations Jobs, UK Insurance Process Jobs, Life & Pensions operations Jobs, Motor Insurance operations Jobs, Insurance BPO, Team Lead Insurance Jobs, SLA Management, Six Sigma in Insurance, Productivity Improvement Jobs

Skill required: User-Generated Content Moderation - Content Moderation Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analysing and reviewing user profiles, audio, videos, and text based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being." What are we looking for? "As the Content Review Lead, your primary purpose is to oversee and guide a team of content reviewers in their efforts to maintain a safe and positive user experience on the platform.You will play a crucial role in upholding our community guidelines, policies, and legal standards by ensuring that all user-generated content complies with client regulations. Your leadership will be instrumental in fostering a high-performing team that effectively and efficiently moderates content, identifies potential risks, and takes appropriate actions to uphold the integrity of the platform.In your role as a lead, you may also be expected to analyze and review user profiles, audios, videos, and text-based content and/or investigate the escalated flags and/or resolve issues that are reported. Team Management:Lead and support a team of content reviewers, setting clear expectations and providing ongoing coaching and feedback.Foster a collaborative and inclusive team environment that encourages open communication and professional growth. Business Operator:Oversee content review processes, ensuring that all user-generated content is promptly and accurately reviewed according to established guidelines.Make well-informed decisions on escalated or sensitive content cases, adhering to company policies and legal requirements. Quality Assurance:Implement quality control measures to ensure consistent and accurate content moderation results. Training and Development:Identify individual and team development needs and provide continuous learning opportunities Policy Adherence:Collaborate with relevant stakeholders to ideate. Ensure that the content review team adheres to these policies and stays up-to-date with changes and developments." Roles and Responsibilities: " Performance Reporting and Analysis:Generate regular reports on content review metrics, trends, and key performance indicators (KPIs). Utilize data-driven insights to improve content review processes and identify areas for enhancement. Risk Management:Identify potential risks related to content on the platform and proactively implement measures to mitigate these risks.Stay informed about industry best practices and evolving content-related challenges. Cross-functional Collaboration:Collaborate with other teams to align on review practices with broader company objectivesThe following skills are required to perform this role- Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Problem-solving & Decision Making- Strong analytical and critical thinking abilities to identify challenges, analyze data, and devise effective solutions to address complex issues. Sound judgment and the capability to make timely and informed decisions, considering the potential impact on the organization and" Qualification Any Graduation

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Senior Manager Qualifications: Chartered Accountant/Master of Business Administration Years of Experience: 16 to 25 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for? Investment Management Detail orientation Prioritization of workload Strong analytical skills Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant,Master of Business Administration

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Financial Plan & Analysis Assoc Manager Qualifications: Chartered Accountant Years of Experience: 10 to 14 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Financial planning, reporting, variance analysis, budgeting and forecastingFinancial planning and analysis (FP&A) refers to the processes designed to help organizations accurately plan, forecast, and budget to support the company s major business decisions and future financial health. These processes include planning, budgeting, forecasting, scenario modeling, and performance reporting. What are we looking for? Negotiation skills Ability to establish strong client relationship Detail orientation Negotiation skills Ability to establish strong client relationship Detail orientation Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Chartered Accountant