7 Performance Planning Jobs

You will be responsible for managing and leading a team of 15-25 agents. Your role will require excellent verbal and written communication skills, as well as solid computing skills with proficiency in Excel and PowerPoint. Your responsibilities will include multi-tasking with attention to detail, team management with a proven track record of upskilling agents, familiarity with deepdive and RCA techniques, expertise in KPI and SLA management for a dynamic delivery setup, effective performance planning for yourself and your team, time management, and self-organization. You will also be expected to provide coaching and feedback for performance improvement, demonstrate the ability to achieve stretch targets, make decisions, and manage complex or difficult employee situations. You will serve as the primary point of contact for all escalations, both within the team and from clients. Additionally, you should have a strong understanding of metrics, be capable of creating root cause analysis, and driving improvements based on the analysis. Flexibility to work in rotational shifts will be required for this role.,

You will play a strategic role in anchoring branch banking, which serves as the primary channel of the bank. Your responsibilities will involve working closely with the Branch Banking Head, Retail Banking Head, and all critical stakeholders including Audit Compliance, HR, Retail Assets Product Team, Liability Product Management, and Customer Service. This role requires a strong mix of driving business, productivity, efficiency, and also serves as a controlling function. You will be responsible for performing market and trend analysis, as well as developing various reports for management review. Additionally, you will assist in Retail bank strategy development and planning, including the automation of business MIS and controls. Target setting and performance planning with Retail Assets & Liabilities Stakeholders, Planning & Channels for each product line, branches, and e-channels will be part of your duties. You will provide analytical insights to recommend strategies for performance uplift. Your role will also involve providing periodical updates on Business performance, audit, PDD, delinquency, cost management, and P&L for leadership reviews. You will have control over Retail Financials, with ongoing monitoring of costs, revenues, and provisioning. Performing quantitative and qualitative analysis to support the evaluation of growth strategies and business development opportunities will be essential. You will be responsible for preparing concise and actionable presentations, internal Memorandums, infographics, and more. Tracking and intimating key operations metrics and recommending improvements will also be part of your responsibilities.,

You will be responsible for providing forward-thinking HR consultation on strategic and operational issues by proactively assessing the work environment, culture, and identifying and implementing appropriate actions. This includes developing and implementing programs in talent development, rewards/recognition, employee engagement, or other initiatives to enhance the overall organization's health and performance. Additionally, you will support the annual salary and bonus planning process and contribute to the development of the annual Talent Plan. Your role will involve conducting employee and manager training in areas such as Performance, Planning and Development, Employee Engagement, Talent Assessment, Succession Planning, and Leadership Development. You will also participate in or lead Talent council meetings and support talent initiatives across the function. Providing HR-related data and reporting to leaders to facilitate data-driven decision-making and strategy development will be part of your responsibilities. Furthermore, you will participate in corporate-wide HR service delivery improvement projects and collaborate with Talent Acquisition Specialists to ensure the organization's recruiting needs are met effectively. If you have 14+ years of experience in HR generalist and HRBP roles and are interested in contributing to these key HR functions, we encourage you to share your CV with us at sneh.ne@peoplefy.com. Immediate joiners are preferred for this position.,

As an Operations & Delivery Leader in the Finance & Accounting (F&A) domain, you will be responsible for leading a multi-process engagement with a focus on transitions, operations governance, performance planning, stakeholder management, and financial control. With over 10 years of experience in BPO/Shared Services F&A Operations, you will play a crucial role in driving business success and client satisfaction. Your key responsibilities will include partnering with Account Managers to develop business plans, coordinating transitions by planning infrastructure and resource requirements, managing operations by ensuring compliance and skillset targets are met, creating governance frameworks to monitor performance, aligning team goals through scorecards, conducting financial reviews, optimizing resources, enhancing revenue opportunities, and engaging with clients to improve overall satisfaction. Your domain expertise should encompass hands-on experience in Record to Report (RTR), Accounts Receivable (AR), and Financial Planning & Analysis (FP&A). You should possess strong skills in resource optimization, governance planning, business planning, talent management, financial management, performance planning, operations management, and client engagement. Overall, as an Operations & Delivery Leader in the F&A domain, you will drive operational excellence, strategic planning, and client satisfaction through effective leadership and domain expertise.,

As an Operations & Delivery Leader in the Finance & Accounting (F&A) domain with over 10 years of experience in BPO/Shared Services F&A Operations, you will play a crucial role in leading a multi-process engagement. Your responsibilities will include partnering with Account Managers for business planning & review, coordinating transitions, managing operations, planning governance frameworks, talent planning, financial management, resource optimization, revenue enhancement, and client engagement. In the role of Operations & Delivery Leader, you will work closely with Account Managers to develop account plans, identify growth areas, and ensure alignment. Transition coordination will involve planning infrastructure, technology, and people requirements, reviewing SOWs and MSAs, approving training methodologies, and ensuring readiness. Your role will also encompass operations management, where you will coordinate resource deployment, identify training needs, and ensure compliance with targets. Governance planning will involve creating and implementing internal and external frameworks for monitoring contractual compliance, employee engagement, and performance. As part of talent planning, you will create and cascade scorecards, develop career paths, and succession plans for direct reports. Financial management responsibilities include conducting monthly reviews with BU heads, ensuring profitability, and budgetary alignment through resource optimization. Resource optimization will involve identifying opportunities for work redesign, staff mix, and shift optimization to meet financial targets. Revenue enhancement will require validating and preparing business cases for expanding services within client accounts. Client engagement & CSAT responsibilities will involve engaging with key client stakeholders to enhance customer satisfaction. Your domain expertise should include strong hands-on experience in Record to Report (RTR), Accounts Receivable (AR), and Financial Planning & Analysis (FP&A) areas. Your role as an Operations & Delivery Leader will be critical in driving operational excellence and delivering value to the organization and its clients.,

The role of Trainee Performance Planner at Inspire Institute of Sport entails collaborating with Head Coaches and the Sports Science Department to design and implement training strategies that enhance individual and team performance. This position requires a deep understanding of Sports Science and Performance Planning. Your responsibilities will include developing personalized training programs for athletes, assisting in the execution of training strategies, evaluating training effectiveness, and contributing to the integration of data analysis. You will work closely with coaches, athletes, and medical professionals to ensure a comprehensive approach to athlete support. Additionally, you will be involved in managing training facilities, equipment, and resources, as well as participating in specific performance projects under the guidance of the High Performance Director and Head Coaches. The ideal candidate for this role should possess a Master's degree in Sports & Exercise Science, with a specialization in Sports Physiology, Sports Nutrition, or Strength and Conditioning. At least 3 years of experience in the sports industry, including working with elite athletes, is required. Familiarity with Data Management Systems and anti-doping regulations is highly desirable. Strong organizational skills, effective communication abilities, and a proactive approach to problem-solving are essential for success in this position. If you are passionate about sports science principles and dedicated to enhancing athlete performance, we encourage you to apply for this opportunity at Inspire Institute of Sport.,

The Role:- We at Aliens are looking for an enthusiastic and dynamic Deputy Head as part of our high performing CRM team. The incumbent will be responsible for planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.- S/he will be required to maintain constant interaction with customers, driving collections, post sales responsibilities, team management and collaboration with other business verticals. - The incumbent would work in a high-paced team environment with at least 5 reporting members and travel across location as per need basis. S/he would be based out of Hyderabad and would report to the CRM Head. Key Responsibilities: - Monitoring relationships with existing customers and providing an effective sales funnel- Developing innovative and novel techniques of attracting and on boarding new sets of customers and ensuring timely collections - Executing new on boarding's, cross selling initiatives and low hanging collections - Be the SPOC for all the registrations, procedural work and handovers to the specific customer and providing them with a warm on boarding experience - Setting targets, performance plans, and rigorous, objective standards for CRO, Sr. CRO, TLs and coaching and training individuals - Expertise in team handling profile and providing effective assistance to team members for successful closure of deals and high collections