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Team Leader Customer Support Hiring Squad

1.0 - 5.0 years

0 - 0 Lacs

navi mumbai

On-site

We are Hiring Team Lead (Any Domain) Company: Agate Position: Team Lead Location: Vashi, Navi Mumbai Salary: Based on your Interview and experience Joining: Immediate Work Details: 6 days working, 1 rotational off Shifts: 24x7 for Male candidates | Day Shift for Female candidates Key Responsibilities (Team Lead): Handle and manage a team of customer support agents. Monitor daily operations and ensure service levels & quality standards are met. Coach, mentor, and motivate team members to achieve performance targets. Manage schedules, attendance, and adherence for the team. Conduct regular performance reviews and provide feedback. Escalate complex queries/issues to higher management when requi...

Posted 3 months ago

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