458 Performance Metrics Jobs - Page 9

Are you a seasoned pro in manufacturing operations looking for a new challenge We're on the hunt for a Lead: Manufacturing. A background in specialty chemicals is a huge plus. If you're experienced in managing manufacturing processes and enjoy making things run smoothly, we want to hear from you! Key Responsibilities: Oversee all plant operations, ensuring everything runs like clockwork and adheres to safety and sustainability standards. Develop and implement strategies to boost production efficiency and reduce costs. Lead, mentor, and develop plant staff, fostering team spirit and encouraging continuous improvement. Manage plant budgets, monitor performance metrics, and report on progress. Collaborate with other departments to ensure seamless integration of processes. Troubleshoot Greenfield/Brownfield project Requirements: Qualifications: Bachelor's degree in Chemical Engineering, Industrial Engineering, or a related field. Minimum of 7 years in manufacturing operations, preferably in the specialty chemicals industry. Proven leadership skills with the knack for managing and developing a diverse team. Quick thinker and problem solver. Interest in building for a sustainable future. Great at delegation and getting everyone on the same page. Benefits: What We Offer: Join us and be part of an inclusive, dynamic, and fun work culture. We value innovation, collaboration, and professional growth. Our commitment to sustainability means you'll be contributing to eco-friendly practices and green initiatives. Enjoy competitive compensation, comprehensive benefits such as sports/wellness allowance, and plenty of opportunities for career advancement. Our culture also promotes work-life balance, so you'll have plenty of time to relax and maybe even try that new hobby you've been thinking about.,

As the Sr. Director of Global Operations at TELUS, you will report directly to the Vice President of Global Operations and lead a team to ensure operational excellence on a global scale. Your role will involve developing and implementing operational activities that align with the organization's priorities, with a focus on delivering customer service excellence, enhancing customer loyalty, driving sales, improving operational efficiency, and more. You will serve as an ambassador for TELUS Digital, influencing decisions at senior executive levels, and overseeing all global contact center support for wireline, wireless, and smart home operations. Your responsibilities will include crafting and executing strategies, managing performance, and achieving desired outcomes within global operations. Key Responsibilities: 1. Leadership: Lead a diverse team of operations leaders to drive customer service and performance excellence globally, while fostering accountability and removing execution barriers. 2. Client Relationship: Act as the primary point of client engagement, maintaining effective relationships globally and addressing opportunities, concerns, and escalations proactively. 3. Performance & Outcome-oriented Action Plans: Meet client budgetary commitments, maximize service profitability, and implement action plans to enhance customer service, retain revenue, drive new sales, and ensure operational excellence. 4. Customers First: Champion the commitment to prioritizing customer satisfaction across all levels of the global operations team. 5. Technology & Innovation: Advocate for Digital / AI tools and systems that enhance agent experience and drive operational productivity. 6. Internal Stakeholders: Build strong relationships within TELUS Digital and collaborate with Global Operations and Enablement teams to align priorities for optimal outcomes. Key Skills and Experience: - Proven track record of leading customer service teams, including experience in the telecom industry - Strong communication skills and inspirational leadership capabilities - Ability to lead large teams and drive transformational programs effectively - Problem-solving mindset and strong financial acumen - Familiarity with contact center technologies and best practices - Bachelor's degree in a relevant field, MBA or graduate degree preferred - Flexibility for international travel Key Values: - Leadership courage and ability to make tough decisions - Strong emotional intelligence and resilience - Collaboration with stakeholders at all levels - Perseverance in driving long-term changes - Process orientation and problem-solving abilities ,

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: >10 YEARS.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Health and Welfare (HW). Experience: 5-8 Years.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Institutional_Finance_Buy_Side_Others . Experience: 10 YEARS.

Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: >10 YEARS.

So, what’s the role all about? We are seeking a skilled Senior Data Engineer to join our Actimize Watch Data Analytics team. In this role, you will collaborate closely with the Data Science team, Business Analysts, SMEs to monitor and optimize the performance of machine learning models. You will be responsible for running various analytics on data stored in S3, using advanced Python techniques, generating performance reports & visualization in Excel, and showcasing model performance & stability metrics through BI tools such as Power BI and Quick Sight. How will you make an impact? Data Integration and Management: Design, develop, and maintain robust Python scripts to support analytics and machine learning model monitoring. Ensure data integrity and quality across various data sources, primarily focusing on data stored in AWS S3. Check the data integrity & correctness of various new customers getting onboarded to Actimize Watch Analytics and Reporting: Work closely with Data Scientists, BAs & SMEs to understand model requirements and monitoring needs. Perform complex data analysis as well as visualization using Jupyter Notebooks, leveraging advanced Python libraries and techniques. Generate comprehensive model performance & stability reports, showcase them in BI tools. Standardize diverse analytics processes through automation and innovative approaches. Model Performance Monitoring: Implement monitoring solutions to track the performance and drift of machine learning models in production for various clients. Analyze model performance over time and identify potential issues or areas for improvement. Develop automated alerts and dashboards to provide real-time insights into model health. Business Intelligence and Visualization: Create and maintain dashboards in BI tools like Tableau, Power BI and QuickSight to visualize model performance metrics. Collaborate with stakeholders to ensure the dashboards meet business needs and provide actionable insights. Continuously improve visualization techniques to enhance the clarity and usability of the reports. Collaboration and Communication: Work closely with cross-functional teams, including Data Scientists, Product Managers, Business Analysts and SMEs to understand requirements and deliver solutions. Communicate findings and insights effectively to both technical and non-technical stakeholders. Provide support and training to team members on data engineering and analytics best practices and tools. Have you got what it takes? 5 to 7 years of experience in data engineering, with a focus on analytics, data science and machine learning model monitoring. Proficiency in Python and experience with Jupyter Notebooks for data analysis. Strong experience with AWS services, particularly S3 and related data processing tools. Expertise in Excel for reporting and data manipulation. Hands-on experience with BI tools such as Tableau, Power BI and QuickSight. Solid understanding of machine learning concepts and model performance metrics. Strong Python & SQL skills for querying and manipulating large datasets. Excellent problem-solving and analytical skills. Ability to work in a fast-paced, collaborative environment. Strong communication skills with the ability to explain technical concepts to non-technical stakeholders. Preferred Qualifications: Experience with other AWS services like S3, Glue as well as BI tools like QuickSight & PowerBI Familiarity with CI/CD pipelines and automation tools. Knowledge of data governance and security best practices. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7900 Reporting into: Tech Manager Role Type: Individual Contributor

The Operations Manager plays a crucial role in overseeing and optimizing the daily operations within an organization. You will be responsible for ensuring efficient processes, high-quality service delivery, and cost-effective management of resources. Leading and coordinating various operational functions to achieve business objectives and enhance overall performance will be a key part of your role. Your key responsibilities will include developing and implementing operational policies and procedures, strategically planning and managing logistics, warehouse, transportation, and customer services, improving operational systems, processes, and best practices, providing leadership and supervision to the operations team, ensuring compliance with company standards and regulatory requirements, analyzing and interpreting operational data to identify areas for improvement, monitoring and managing operational costs and expenses, collaborating with cross-functional teams to enhance efficiency and productivity, identifying and addressing operational issues and bottlenecks, and overseeing inventory management and procurement processes. To be successful in this role, you should have a Bachelor's degree in Business Administration, Operations Management, or a related field, proven experience in operational management or a similar role, demonstrated ability to lead and manage operational teams, strong knowledge of logistics, supply chain, and inventory management, excellent understanding of business operations and process improvement, proficiency in data analysis and performance metrics, solid understanding of regulatory and compliance requirements, exceptional problem-solving and decision-making skills, superior communication and interpersonal abilities, a proven track record of driving operational efficiency and cost savings, and strategic thinking and long-term planning capabilities. Key Skills required for this role include transportation management, decision making, inventory management, supervision, planning, logistics, regulatory compliance, problem-solving, strategic thinking, compliance, procurement, business operations, leadership, data, data analysis, strategic planning, cost savings, business administration, performance metrics, organizational skills, operations, process improvement, customer service, operations management, warehouse management, and communication.,

Role Overview We are looking for a driven and detail-oriented professional to join our team. The candidate is expected to gain a strong understanding of internal processes and data flows, proactively analyze issues, and drive automation initiatives across various systems and reporting functions. Key Responsibilities Understand business processes and data flows to identify bottlenecks and improvement areas. Analyze and troubleshoot system errors or anomalies independently. Automate manual processes and reports to increase efficiency and accuracy. Collaborate effectively with cross-functional teams, including external vendors and partners, to ensure seamless transaction flows and compliance with regulatory/statutory requirements Define, develop, and communicate key performance metrics and insights to stakeholders and senior management Ideal Candidate Profile Exceptional written and verbal communication skills. Strong analytical and problem-solving abilities Ability to multitask and manage a wide variety of tasks in a dynamic environment Technical expertise in Java, Python, or similar programming languages Familiarity with process automation tools and data analysis frameworks is a plus Understanding of stock broking, trading, or financial services is an added advantage Qualification Bachelors degree in Engineering, Computer Science, Mathematics, Statistics, or a related discipline OR an MBA from a reputed institute Minimum 1+ year of experience in a relevant role involving analytics, automation, or operations in a technical domain Why Join Us Work on real-time, high-impact projects that shape core operations. Gain cross-functional exposure in financial services, technology, and compliance Be part of a collaborative and innovation-driven team PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Performance Testing Strategy Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are optimized for performance and meet the needs of stakeholders. Your role will require you to balance technical expertise with effective communication, ensuring that all project goals are achieved efficiently and effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Performance Testing Strategy.- Strong understanding of application performance metrics and monitoring tools.- Experience with load testing and stress testing methodologies.- Ability to analyze performance bottlenecks and recommend solutions.- Familiarity with performance testing tools such as JMeter or LoadRunner. Additional Information:- The candidate should have minimum 7.5 years of experience in Performance Testing Strategy.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Job Summary : As a part of our Supply chain and operations practice, you will help organizations reimagine and transform their supply chains for tomorrowwith a positive impact on the business, society and the planet. Together, lets innovate, build competitive advantage, improve business, and societal outcomes, in an ever-changing, ever-challenging world. Help us make supply chains work better, faster, and be more resilient, with the following initiatives: Develop and implement strategies, best practices , enabling strategic solutions, and change management programs to help manage Fulfilment function more efficiently. Assist with Logistics and Fulfilment strategy to improve key performance metrics. Chart a strategic roadmap for clients to achieve their goals backed by comprehensive assessment and a business value case. Drive qualitative and quantitative process assessments to enable a clear lens on enterprise process performance and gaps. Help client in areas of organization structure, governance , process reengineering and solution strategy. Design, architect and manage strategic solution -led transformation for clients. Deliver expertise for the implementation and continuous improvement of Logistics strategy, organization, network, processes, operations, and technology. Guide the team during the build and test phases of the project. Demonstrate understanding of processes and best practices to help an organization improve outcomes. Oversee operations in areas that include transportation planning, route planning, warehouse layout design, equipment and automations, 3PL service evaluation and logistics trainings. Draft proposals, set up objectives and draw an action plan for prospective clients. Establish and grow our strategic business solutions alliances Contribute to sales enablement through end-to-end bid management, proposal authoring, estimations, client pitches Roles & Responsibilities: Must have worked on one or two projects in primary logistics such as strategic transportation sourcing, truck loading efficiency, truck-mix analysis, secondary logistics, distribution, warehousing, ocean and air freight and network optimization Exposure to any of these tools preferred:Llamasoft Supply Chain Guru, iLOG, SCS, SAP (TM, eWM, LE), Blue Yonder (TMS, Luminate, WMS), Oracle (TM) Profit and Loss or Sales responsibility experience would be an added plus Qualification Professional & Technical Skills: Exposure to any of these tools preferred:Llamasoft Supply Chain Guru, iLOG, SCS, SAP (TM, eWM, LE), Blue Yonder (TMS, Luminate, WMS), Oracle (TM)

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Citrix Virtual Apps and Desktop Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with team members to ensure seamless service delivery. You will engage in proactive maintenance and contribute to the continuous improvement of operational processes, ensuring that all systems function optimally and meet the needs of users and stakeholders alike. Your role will be pivotal in maintaining high service standards and addressing any challenges that arise in the operational landscape. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of operational procedures to enhance efficiency.- Engage in regular system audits to ensure compliance with service agreements and operational standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Citrix Virtual Apps and Desktop Administration.- Strong understanding of virtualization technologies and their application in enterprise environments.- Experience with troubleshooting and resolving issues related to Citrix environments.- Familiarity with monitoring tools and performance metrics to ensure system reliability.- Ability to collaborate effectively with cross-functional teams to achieve operational goals. Additional Information:- The candidate should have minimum 3 years of experience in Citrix Virtual Apps and Desktop Administration.- This position is based at our Coimbatore office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Talent Acquisition - Talent Sourcing Designation: Talent Connector Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketDeveloping an understanding of the talent market, proactively searching for qualified people, building a list of potential candidates & generating market intelligence insights in order to fill a job opening. What are we looking for Professional QualitiesGood oral and written communication skills Ability to identify and effectively use resources Excellent customer service skillsShift timings (7am 3pm ET/ 5:30pm -1am IST) (1pm to 9pm ET/ 11:30pm 7am IST)Candidate should be willing to work in Rotational Night shifts.Good organizational & prioritisation skills.Analytical and problem-solving skills.Multi-cultural awareness.Passion for customer service.Team player. Results & detail-orientedFocus on high data accuracy.Quality driven in communications and all system transactions.Good written and verbal skills. Strong English language communication skills Roles and Responsibilities: The Workforce Administration New Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.Key ResponsibilitiesRead, understand and analyze client process as per the business rules.Execute the process accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Always demonstrate the highest level of customer service.Complete onboarding formalitiesExecute process steps related to people movement and benefits administrationEnsure and maintain the security and confidentiality of client data.Update client applications accurately and quickly in accordance with the appropriate User Guides.Understand and adhere to Accentures processes and working methodsUnderstand relevant HR and Safety legislation as appropriate and manage cases and inform clientsUnderstand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparentFollow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controlsParticipate in Team building activities. Qualification Any Graduation

AIOEAM CORPGLOBAL is looking for Marketing Officer to join our dynamic team and embark on a rewarding career journey Develop and implement marketing strategies and campaigns to promote products, services, or brand awareness across various channels Conduct market research to identify trends, customer preferences, and competitive positioning to inform marketing plans Manage the creation of promotional materials, including brochures, digital content, advertisements, and social media posts Coordinate with sales, design, and external vendors to ensure consistent brand messaging and timely campaign execution Monitor and analyze campaign performance metrics, generating reports to measure effectiveness and ROI

DevOps Engineer Fintech Infrastructure Job Title : DevOps Engineer – Fintech Infrastructure Location : Chennai, Hyderabad, Bangalore Experience : 1-3 Role Summary: Manage and automate infrastructure for fintech platforms, ensuring scalability, security, and continuous delivery of services. Key Responsibilities: Set up CI/CD pipelines for rapid and reliable deployments. Monitor system health, logs, and performance metrics. Implement infrastructure as code using tools like Terraform or Ansible. Ensure compliance with security and data protection standards. Collaborate with engineering teams to optimize environments. Qualifications: 3–6 years in DevOps or cloud infrastructure roles. Experience with AWS, Azure, or GCP. Proficiency in Docker, Kubernetes, Jenkins, and monitoring tools (Prometheus, Grafana). Knowledge of security protocols and disaster recovery planning.

The Call Center Manager in the Housing Finance Industry in Mumbai holds the responsibility of ensuring that the call center meets various performance metrics such as call handling time, customer satisfaction, and resolution rates. Your role will involve overseeing daily operations to ensure that calls are efficiently answered and customer interactions are effectively handled. Monitoring team performance, providing constructive feedback, and implementing necessary improvements will also be a key aspect of your job. You will be required to track key performance indicators (KPIs) like call volumes, average handling time, first call resolution, and agent productivity. Developing and implementing streamlined processes to enhance the call center's operations will be crucial. As the Call Center Manager, you will lead, manage, and mentor the call center team, which includes team leaders, agents, and support staff. Collaboration with the sales and loan processing teams to align strategies for customer retention and sales conversion will be essential. Regularly reviewing customer feedback to identify areas for improvement and using data to forecast call volumes, adjusting staffing levels accordingly will also be part of your responsibilities. Implementing quality assurance programs to uphold a high standard of service delivery is imperative. Key Skills required for this role include knowledge of affordable housing loan products and mortgage industry regulations, an entrepreneurial mindset, being result-oriented, proficiency in MS Office, and the ability to analyze data, prepare reports, and forecast staffing needs. The ideal candidate should have 7-8 years of experience in call center management, preferably in financial services or home loan sectors, along with strong leadership skills and experience in managing teams of 30+ Callers. The target industry for this role is Housing Finance/Financial Services. The job location is in Ghansoli, Navi Mumbai, with a working schedule of 6 days a week. The preferred qualification is a Bachelor's degree in Business Administration, Finance, or a related field (an MBA is preferred). The expected age for candidates is up to 38 years with a notice period of immediate to 30 days. This position is not open to relocation candidates. About Morpheus Consulting: Morpheus Consulting is a renowned recruitment specialist with a strong presence since 2007 in Asia, Africa, and the Middle East. The company focuses on talent acquisition, relationship management, and delivering exceptional service levels within the regional industry. With a team of 130 consultants offering international recruitment experience and local market knowledge, Morpheus Consulting provides professional and bespoke contingency and retained search services across various industrial sectors. The core value of investing in people drives the success and growth of Morpheus Consulting, establishing it as a trusted brand in the recruitment industry that clients and candidates can rely on.,

As a seasoned Marketing professional, you will be responsible for developing and implementing comprehensive marketing strategies that are in line with the company's business objectives. Your role will involve overseeing brand management to ensure consistent messaging and identity across all platforms. You will lead digital marketing initiatives, including SEO/SEM, email, social media, and display advertising campaigns. Conducting market research and analysis to identify trends, customer needs, and competitive positioning will be a key part of your responsibilities. Collaborating with product management to develop new products, managing the product lifecycle, and enhancing customer experience through effective CRM strategies will also be crucial aspects of your role. You will be in charge of managing the marketing budget efficiently to achieve maximum ROI. Furthermore, your role will include leading and inspiring a team of marketing professionals, fostering a culture of creativity and collaboration. In addition to internal team leadership, you will work closely with other departments such as sales and product development to align marketing strategies with overall company objectives. Managing external communications, including media relations, crisis communication, and public relations efforts, will also fall under your purview. Monitoring and reporting on the effectiveness of marketing campaigns using data analytics to optimize strategies will be vital for success. To excel in this role, you are required to have a Bachelor's degree in Marketing, Business Administration, or a related field (MBA preferred) along with 10+ years of marketing experience, including at least 5 years in a leadership role. A proven track record of successful marketing strategies, strong knowledge of digital marketing tools, excellent leadership, communication, and interpersonal skills are essential. An analytical mindset, experience in managing a marketing budget, familiarity with current marketing trends, and technologies are also expected. Desired skills for this role include strategic thinking, problem-solving abilities, adaptability to a fast-paced environment, strong project management skills, creativity in developing marketing campaigns, and experience in B2B/B2C marketing based on industry requirements.,

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Japanese Language Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will involve engaging with clients to understand their issues, utilizing your exceptional communication skills to ensure our systems operate seamlessly. You will be dedicated to maintaining high-quality service, accurately diagnosing client concerns, and leveraging your extensive product knowledge to design effective resolutions. Your role will be pivotal in ensuring client satisfaction and operational excellence, contributing to the overall success of our technology support team. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance service delivery.- Provide training and guidance to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management, Japanese Language, Service Desk Voice Support.- Strong understanding of incident management and ticketing systems.- Experience in troubleshooting and resolving technical issues efficiently.- Ability to communicate effectively with clients and team members in both verbal and written formats.- Familiarity with service level agreements and performance metrics. Additional Information:- The candidate should have minimum 2 years of experience in Service Desk Management.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Lead medical coding operations, manage team performance, ensure compliance with coding standards, and drive process improvements to meet organizational goals. Required Candidate profile 10+ years in medical coding with 3+ years in leadership; certified coder (AAPC/AHIMA); strong knowledge of coding guidelines, team management, and client communication.

Oversee SEO, content marketing & social media strategies Manage SEO strategy - keyword research, content recommendations% technical audits Analyze website traffic and campaign performance Set up GA4, AdWords and social media tracking system Required Candidate profile Strong understanding of SEO, SEM, social media Excellent communication skills and ability to work cross-functionally Familiar with Google Ads, Meta Business Manager, Google Analytics, SEMrush/Ahrefs

Drives revenue by identifying prospects, closing deals, and managing accounts to ensure long term client satisfaction. Market developing campaigns, content, engaging customers, and tracking performance to drive brand awareness and lead generation

Description We are seeking a motivated and results-driven Direct Sales Manager to lead our sales team in India. The ideal candidate will have a strong background in direct sales, a passion for building relationships, and the ability to drive sales growth. Responsibilities Develop and implement effective sales strategies to achieve targets. Manage and lead a team of sales representatives to ensure performance and customer satisfaction. Conduct market research to identify new opportunities and customer needs. Build and maintain strong relationships with clients and stakeholders. Prepare and present sales reports and forecasts to senior management. Train and mentor team members to enhance their sales skills and product knowledge. Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or related field. 1-3 years of experience in direct sales or a similar role. Strong communication and interpersonal skills. Proficient in CRM software and Microsoft Office Suite. Ability to analyze data and market trends to drive sales decisions. Proven track record of meeting or exceeding sales targets. Excellent negotiation and closing skills.

Key Responsibilities: Develop and manage monthly content calendars for platforms: Twitter, Telegram, LinkedIn, Instagram, TikTok, and YouTube. Grow and engage followers via reels, trader-focused content, educational material, and viral trends. Moderate Telegram groups and lead community discussions. Collaborate with content and design teams for timely creative execution. Track, analyze, and optimize social media performance metrics for reach and engagement. Candidate Requirements: Strong grasp of social media trends, especially within trading and investing communities. Prior experience in managing Telegram or Discord communities is a strong advantage. Excellent communication and visual storytelling skills. Comfortable working cross-functionally with branding and performance marketing teams.

We are seeking a dynamic and results-driven Real Estate Sales City Head to lead and manage the operations, sales performance, and overall profitability of our branch. The ideal candidate will be responsible for overseeing the entire sales operation, driving revenue growth, managing the Profit & Loss (P&L) statements, and ensuring the teams success in achieving sales targets. This role requires strong leadership, financial acumen, strategic thinking, and an in-depth knowledge of the real estate market. Key Responsibilities: Branch Management: Lead the branch's daily operations, ensuring smooth functioning of all activities, including sales, marketing, client management, and team performance. Develop and implement strategies to achieve sales targets and increase market share. Ensure consistent customer satisfaction and retention through excellent service delivery. Sales Leadership: Drive and manage sales efforts to meet or exceed revenue targets and KPIs. Mentor and guide the sales team, providing coaching and support to improve performance and close deals. Monitor market trends and competitor activities to stay ahead and adapt sales strategies accordingly. Profit & Loss (P&L) Management: Develop and manage the branch's P&L, ensuring that the branch operates within budget and delivers profit targets. Analyze financial reports, sales data, and performance metrics to identify opportunities for cost optimization, profitability, and growth. Oversee budgeting, forecasting, and financial planning for the branch. Team Development: Recruit, train, and retain top-tier real estate agents and staff, ensuring high levels of productivity and morale. Foster a positive and motivated work environment that encourages teamwork, collaboration, and high performance. Conduct regular performance reviews and implement corrective actions to improve individual and team outcomes. Client Relations & Networking: Build and maintain strong relationships with key clients, investors, and other stakeholders. Represent the branch at industry events, networking sessions, and community outreach programs to drive brand visibility and generate new business. Compliance & Reporting: Ensure compliance with all legal, regulatory, and company policies governing real estate transactions and operations. Prepare and present detailed reports to senior management regarding sales performance, market trends, and P&L status. Qualifications & Skills: Bachelor's degree or Masters degree preferred. Proven experience as a Real Estate Sales Manager or City Head in any domain , with a track record of successfully managing sales teams and P&L responsibilities. Strong understanding of real estate markets, trends, and customer needs. Excellent leadership, communication, and negotiation skills. Exceptional financial acumen and experience in P&L management. Ability to develop and execute sales strategies that align with corporate goals. Proficiency in CRM software and Microsoft Office Suite. Ability to work under pressure and adapt to changing market conditions. Real Estate license (if required in your region). Preferred Experience: 5+ years of experience in sales management , with at least 2 years in a leadership role. Experience in high-end residential, commercial, or mixed-use real estate is a plus. Demonstrated ability to lead a team to exceed sales goals and maintain profitability. Compensation: Competitive salary and performance-based incentive Opportunity for career advancement in a growing organization. How to Apply: Interested candidates are invited to submit their resume and cover letter outlining their relevant experience and qualifications to priyanka.adhikary@360realtors.com or 9967669794

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. &mdashand we have fun doing it! Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager - Transitions In this role, you will be dealing with Practice SME&rsquos, Operations Leaders, Lean Digital Transformation Team, Analytics Team, Customers / Relation Managers / Enabling Functions / Global teams. The Transition function plays a key role in stabilizing new processes being migrated within the designated areas and ensuring smooth running of the same. This includes setting up of performance metrics, regular monitoring of processes, ensuring controls are in place, risk analyses are performed for every process, adequate training of resources, establishing communication channels with various internal/ external teams for long terms%27 success. Responsibilities Develop an understanding of the E2E solution and value being proposed Give to the creation of the E2E Transition strategy/solution, along with the TL, by Consolidating relevant inputs from cross-functional teams and Validating assumptions for the proposed digital compendium proposed. Participate in Pre-Transition Workshops to gain further insight and fine-tune the solution to meet clients stated and unstated needs and own all RFP document updates and develop and refine Client engagement strategies with client expectations and relationship management practices Understand G&rsquos Digital Compendium - Transformation Services offerings, solutions, digital assets, and their deployment toolkits - with a sharp focus on client/domain-specific agendas Taps into internal networks - TLs / SMEs / SDLs / People Function etc. to identify significant ideas or customize existing transformation solution in accordance to client&rsquos expectations Owing expectations and gain relevant agreement/ownership to drive the Project agenda as laid out and identify and communicate risks, and co-create change solutions throughout the Project period Build foundational knowledge of revenue, AOI impact, and cost drivers for a business and Responsible for SLA Adherence during the transition lifecycle (90 days post go-live) Foresee, assess, communicate, and mitigate project & process risks to impacted parties Qualifications we seek in you! Minimum Qualifications Postgraduate/Graduate Technical/ Digital background - Project Management Professional (PMP) from PMI or equivalent certification Project management / active Transitions experience Exposure to project management tools and technologies familiarity with any of the major ERP platforms (e.g., SAP or Oracle) Relevant experience in consulting and organizational change Digital Pseudo Native: Build a Digital Mindset Strategic and Outcome Focused Client Interactions: Build positive relationships with the Client on a bedrock of Project / Change / Risk-based conversations Controller of &lsquoE2E Transition Costs: Be accountable for Transition Costs &lsquoGlobal Viewpoint Holder: Demonstrate Client / Domain insights through internal and external intelligence to build checks and balances for best in breed solutions Preferred Qualifications/Skills Experience or exposure on digital deployment or projects Experience in engaging in strategic and tactical discussion with senior partners to sell the product offering Provide inputs for Transformation Focused with E2E view of the proposed solution Proficient in leading the project set up through to delivery new capabilities, and closure for all deals Excellent interpersonal skills Proficient in MS Office Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on , , , and . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.