458 Performance Metrics Jobs - Page 7

Description Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools. It's on floor shift handling Job and rotational Day/Night shift is mandatory. Key job responsibilities You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speedinnovation has made us the global company that we are today. Basic Qualifications 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience

Description Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools Supervisory Responsibilities You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speedinnovation has made us the global company that we are today. Additional Job Elements Regular bending, lifting, stretching and reaching both below the waist and above the head Walking in the FC and around area with great frequency; facilities are over a quarter mile in length Continual standing and/or walking Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLs REQUIRED Direct management experience for employees and their performance Experience with performance metrics and process improvement (how, when, who) Candidates must be flexible to work weekends and/or overnight shifts regularly Basic Qualifications Bachelor's degree or equivalent Preferred Qualifications 2+ years of performance metrics, process improvement or lean techniques experience

Description Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilities Manage and develop a team of Team Lead and PAs Lead operational teams on a shift, deal with issues, and positively impact site performance Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work closely with other support teams, including HR, Finance, Health and Safety, and Security Design and deliver initiatives across the sites to improve operational performance A day in the life You'll lead shifts at one of our operational sites. You'll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site. A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can be. About The Team Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfillment to delivery and returns. What sets this service apart from others is the extra level of customer care. With a focus on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better. We have ambitious plans to expand our specialist fulfillment centres and delivery stations across India. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and program management, and everyone plays a crucial role in growing this part of the business. Basic Qualifications 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications 1+ years of performance metrics, process improvement or lean techniques experience

We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-5 years of experience in the BFSI industry, preferably with knowledge of Emerging Enterprise Banking. Roles and Responsibility Manage and oversee the receivables process to ensure timely payments and minimize bad debts. Develop and implement strategies to improve receivables efficiency and reduce costs. Collaborate with cross-functional teams to resolve customer complaints and disputes. Analyze and report on receivables performance metrics to senior management. Identify and mitigate risks associated with receivables operations. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong understanding of financial concepts and principles related to receivables. Excellent communication and interpersonal skills for effective customer interaction. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills to resolve complex issues. Experience working with emerging enterprise banking systems and technologies.

We are looking for a highly skilled and experienced Receivable Executive - Combo to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 4 years of experience in the BFSI industry, with expertise in Assets, Emerging Enterprise Banking, and Receivables. Roles and Responsibility Manage and oversee the receivables process for timely and accurate payments. Develop and implement strategies to improve receivables efficiency and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and disputes. Analyze and report on receivables performance metrics to senior management. Identify and mitigate risks associated with receivables operations. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong knowledge of BFSI industry trends and regulations. Experience in managing receivables operations, preferably in a financial services environment. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other relevant software applications.

Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Incident Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leveraging standard tools, methodologies, and processes to ensure the effective delivery, monitoring, and control of service level agreements, while collaborating with various stakeholders to achieve project goals and objectives. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between project teams and stakeholders to ensure alignment on project objectives.- Monitor project progress and provide regular updates to stakeholders, ensuring transparency and accountability. Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management.- Strong understanding of service level agreements and performance metrics.- Experience with project management tools and methodologies.- Ability to analyze and resolve incidents effectively and efficiently.- Familiarity with risk management practices and techniques. Additional Information:- The candidate should have minimum 3 years of experience in Incident Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably in micro finance or business development. Roles and Responsibility Develop and maintain strong relationships with clients to increase business growth. Identify new business opportunities and expand existing customer relationships. Provide excellent customer service and support to ensure high levels of client satisfaction. Collaborate with internal teams to achieve business objectives and goals. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong network of contacts within the industry. Job Requirements Proven experience as a Relationship Manager in micro finance or business development. Strong knowledge of the BFSI industry, including micro finance and business banking. Excellent communication and interpersonal skills are required to build strong relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with financial products and services, particularly mutual funds.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 14 years of experience in the BFSI industry, with a strong background in retail mortgages and sales. Roles and Responsibility Manage relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Develop and implement effective sales plans to achieve targets. Collaborate with internal teams to resolve customer issues and improve overall service delivery. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong network of contacts within the community. Job Requirements Minimum 14 years of experience in the BFSI industry, preferably in retail mortgages or sales. Strong knowledge of financial products and services, including retail mortgages. Excellent communication and interpersonal skills, with the ability to build strong relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills, with attention to detail. Experience working with diverse client groups, including those from underprivileged backgrounds.

About Us We are a leading and fast growing Indian pharmaceutical company with a strong footprint in both Domestic and International markets. While we have an established global presence (more than 65 countries) in the generic B2B and select B2C markets, we are now aggressively expanding our Branded Generics (B2C) business across key international markets. Our established BGx market presence in Nepal, Sri Lanka, Myanmar, Cambodia has been significantly enhanced with the addition of countries like Philippines and Chile, and further expansions are already underway across LATAM, Middle East, Africa Asia and Russia / CIS regions. We are looking for experienced, dynamic, self-driven, and market-savvy senior members in our Product Management to join our growing international BGx team. The ideal candidate will play a critical role in driving brand strategy, product management, portfolio planning, and in-market execution across high-potential geographies. Key Responsibilities Collaborate with country managers, sales teams, regulatory and medical teams across geographies Develop and implement brand strategies and marketing plans tailored to products/countries Support in preparing promotional and training materials tailored to local markets Monitor performance metrics and adjust strategies to meet business goals Build marketing tools and promotional assets aligned with brand goals Conduct in-depth market analysis and competitor benchmarking Launch new products and drive growth for existing portfolios Key Skills: 5–10 years of Product Management experience in Pharma; BGx international exposure is a plus Excellent communication, cross-functional collaboration, analytical skills and execution focus Strong understanding of International BGx or emerging market dynamics Comfortable in working fast-paced entrepreneurial environments Ready to travel internationally as required Why Join Us? Work with a passionate, globally focused team backed by a strong product pipeline and supply chain Entrepreneurial culture with fast decision-making and high ownership Opportunity to build international brands in high-growth BGx markets Career acceleration into leadership roles in International Marketing Be part of our aggressive BGx expansion journey Apply Now Be a part of our next wave of global growth. If you're ready to take your international career to the next level, apply with your resume and a short note on your interest in International BGx markets.

As a Marketplace Growth and Optimization Manager, you will play a crucial role in enhancing the visibility, revenue, and strategic importance of select exclusive creator categories on the platform. This will involve taking end-to-end ownership of these categories and leading a regional and central team to manage, scale, and optimize the creator supply network across different geographies. Your responsibilities will include developing strategies to improve creator discovery, implementing competitive pricing structures, and driving initiatives to increase order volumes and brand spending on the marketplace. Additionally, you will be tasked with establishing and managing strategic partnerships to strengthen the exclusive supply network and unlock additional value opportunities for creators and brands. You will be responsible for leading creator onboarding and engagement initiatives to build a diverse and high-quality pool of creators while ensuring consistency and efficiency in processes. Building trust-based relationships with creators to achieve industry-leading pricing, service quality, and retention will be essential. Collaboration with demand teams to develop and launch creator packages aligned with brand requirements, as well as overseeing delivery automation and centralized workflows, will be part of your role to ensure seamless brand-creator transactions and timely campaign execution. Taking complete P&L ownership of the assigned creator categories, you will track key metrics such as revenue, order volume, creator retention, and feature adoption to drive continuous improvement. Designing, implementing, and monitoring KPIs to ensure high-quality and timely campaign delivery, enhancing brand satisfaction, and promoting repeat business will be crucial. You will also lead analytical projects to address structural challenges, optimize operations, and identify growth opportunities using data-driven insights. Your role will involve collaborating with internal teams such as marketing, product, tech, operations, and finance to execute category-level and central projects aligned with company objectives. Aligning marketplace supply initiatives with broader brand campaigns will be essential to ensure cohesive positioning, competitive pricing, and effective promotional activities. Acting as the primary point of contact for stakeholders, you will provide regular updates on performance, challenges, and opportunities while adapting strategies as needed. Driving market expansion and strategy development will be a key focus, including defining and executing a roadmap to scale the marketplace across India and laying the groundwork for global expansion. Analyzing industry trends, market dynamics, and competitor offerings to maintain a competitive edge and adjust strategies proactively will be part of your responsibilities. You will also work to solve structural challenges at the central level, accelerate category growth, and innovate new revenue streams and creator monetization models for sustained scale. To excel in this role, you should have 4+ years of experience in Marketplace management, possess an analytical mindset to interpret data and derive actionable insights, demonstrate excellent negotiation and communication skills, showcase creative thinking and problem-solving abilities, and exhibit structured thinking with strong analytical skills and process/data orientation. Stakeholder management skills are crucial for this cross-functional role, requiring the ability to drive results while collaborating with diverse teams. Strong verbal and written communication skills, proficiency in SQL, Advanced Excel, and BI tools, as well as P&L management experience of a category, would be preferred qualifications for this position.,

As a Digital Operations Manager at our company based in New Delhi, you will be responsible for overseeing the daily operations of our digital platforms to ensure seamless functionality, efficiency, and optimization. You are expected to possess a strong background in digital operations, team management, and data-driven decision-making. Your role will require strategic thinking, exceptional problem-solving skills, and the ability to thrive in a fast-paced, technology-driven environment. Your key responsibilities will include managing and optimizing digital workflows to ensure efficiency and scalability, overseeing the implementation and maintenance of digital tools, platforms, and technologies, leading and managing the digital operations team to achieve departmental and organizational goals, collaborating with cross-functional teams to align objectives, developing and monitoring key performance indicators (KPIs) to assess operational effectiveness, analyzing operational data to identify areas for improvement, planning and executing digital projects to ensure timely delivery and adherence to budget, managing vendors and third-party partners involved in digital operations, ensuring compliance with relevant regulations and data privacy standards, overseeing security protocols to protect company and user data, staying updated on emerging trends and technologies to drive continuous improvement, and proposing and implementing innovative solutions to enhance user experience and operational efficiency. To qualify for this role, you should have a Bachelor's degree in Business Administration, Digital Marketing, Information Technology, or a related field (Master's degree preferred), along with at least 5 years of proven experience in digital operations or a similar role. You should have a strong understanding of digital platforms, tools, and technologies, proficiency in data analysis and performance metrics, exceptional project management and organizational skills, excellent communication and leadership abilities, and knowledge of compliance and security standards in the digital space. If you believe you are a suitable candidate for this position, we encourage you to contact us now to explore this exciting opportunity.,

As an HRO - Allboarding Subject Matter Expert (SME) with 7-10 years of relevant experience in recruitment, including years in a supervisory role, you will have hands-on experience in onboarding, offboarding, employee data management, and Background Check (BGC) processes. It is essential to be familiar with HR systems such as Workday, SAP SuccessFactors, Oracle HCM, etc. Your role will require a strong understanding of compliance and labor regulations, as well as experience in managing third-party vendors and global HR operations. Your responsibilities will include overseeing background verification processes in collaboration with third-party vendors, supporting recruitment events, knowledge transfer within the team, and driving performance metrics during and post knowledge transfer. Additionally, you will be involved in studying and bridging gaps in Standard Operating Procedures (SOPs), driving audits, data quality checks, and SOP governance for employee lifecycle operations. Robust Failure Modes and Effects Analysis (FMEA) and mitigation will be a crucial aspect of your role. You will be expected to define and execute recruitment strategies aligned with business goals, drive initiatives to enhance processes and outcomes, and identify opportunities for process efficiency improvements in collaboration with leaders. Providing insights on trends and process improvements, implementing and monitoring quality assurance frameworks, and upholding service excellence will be part of your responsibilities. Moreover, your role will involve bringing Subject Matter Expertise (SME) domain knowledge to help new hires up the learning curve, conducting refreshers and cross-training sessions. It is essential to drive compliance with hiring policies, data privacy, and regulatory standards. The work hours for this position are 2:30 AM - 11:30 AM (2 Days) and 7 AM - 4 PM (3 Days) in Gurgaon Badshahpur, following a hybrid work model. In this role, you will manage the end-to-end onboarding and exit processes for new and departing employees, oversee background verification processes, ensure timely and accurate employee data entry, and record management in HR systems. Your operational oversight will span across Australia, New Zealand, and India. Strong leadership, team management abilities, excellent communication and stakeholder engagement skills, high attention to detail, process orientation, and the ability to work in a fast-paced, global environment are essential requirements. Flexibility to collaborate with global teams across different time zones is also key to success in this role.,

As a Business Management Consultant in the Customer Success function of HCLSoftware, you will play a critical role in analyzing, recommending, and implementing strategies that drive customer retention, renewal growth, expansion, and improve operational efficiency. Working closely with senior leadership, business units, and cross-functional teams, your primary focus will be to enhance business processes, optimize organizational performance, and deliver measurable results through data-driven strategies. Your responsibilities will include conducting strategic analysis and planning to identify challenges, opportunities, and areas for improvement. You will provide recommendations to enhance renewal strategies that increase retention rates and align with business goals. Additionally, you will evaluate existing processes and workflows to recommend improvements in efficiency and productivity, collaborating with stakeholders to implement process changes that align with company goals. Furthermore, you will assist in managing organizational change by developing change management strategies that ensure smooth transitions, stakeholder and team buy-in, and adoption of new practices and technologies. Staying informed about industry trends, competitive landscape, and market dynamics will be crucial for guiding business strategy and product development decisions. You will also lead and coordinate projects aimed at improving business processes or introducing new initiatives, ensuring timely delivery within scope and budget. Collaboration with Sales, Marketing, Product, and Finance teams is essential to align on value messaging, product adoption, and pricing strategy for renewals. You will develop performance metrics and key performance indicators (KPIs) to track and measure business success, providing regular reports and actionable insights. Designing and implementing strategic engagement frameworks for key accounts expansion will also be part of your responsibilities. To qualify for this role, you should have a Bachelor's degree in Business Administration, Management, or a related field, with 7+ years of experience in business management consulting, preferably within the software or technology industry. Strong understanding of business operations, software solutions, and technology-driven processes is required, along with experience in process improvement methodologies such as Lean and Six Sigma. Excellent project management skills, communication, interpersonal skills, and proficiency in business intelligence tools, CRM software, and MS Office Suite are essential. Preferred skills include experience with enterprise software solutions or SaaS-based businesses, familiarity with Agile methodologies, experience in customer relationship management, and renewal strategy development. Holding consulting certifications like PMP, Lean, or Six Sigma would be advantageous for this role.,

You should have more than 10 years of experience in recruitment, including several years in a supervisory capacity. A Bachelor's degree in Finance, Accounting, or a related field is required. Your experience should include working in AU, NZ, India, and PHP. Preferred qualifications include experience in process improvement and automation. Key attributes for this role include leadership and team management skills, an analytical mindset with attention to detail, and strong communication and stakeholder management abilities. As a Recruitment Supervisor, your responsibilities will include: - Supporting recruitment events - Assisting the team during knowledge transfer and driving performance metrics before and after this process - Studying and bridging gaps in SOPs, driving audits, data quality checks, and SOP governance for employee lifecycle operations - Implementing robust FMEA and mitigation strategies - Defining and executing recruitment strategies aligned with business goals - Driving initiatives to enhance processes and outcomes - Identifying opportunities to improve process efficiency in collaboration with leaders - Providing insights on trends and improvements in processes - Implementing and monitoring quality assurance frameworks to uphold service excellence - Bringing Subject Matter Expertise (SME) domain knowledge and helping new hires get up the learning curve, including running refreshers and cross-training - Ensuring compliance with hiring policies, data privacy regulations, and other regulatory standards Your role will require a proactive approach to process improvement, innovation, and maintaining a high standard of service quality. Your ability to lead, manage teams, and drive recruitment strategies aligned with organizational goals will be crucial to success in this position.,

1. Team Supervision & Leadership Supervise daily operations of the call handling team, ensuring productivity and service quality. Allocate daily tasks and manage shift schedules to ensure adequate staffing and coverage. Provide ongoing coaching, mentoring, and performance support to all team members. Be the first point of contact for team queries and issue resolution. Maintain a positive, accountable, and collaborative team culture. 2. Call Quality Monitoring & Feedback Audit at least 35 calls per agent daily to ensure compliance with quality and process standards. Monitor live calls regularly to assess call handling quality. Provide constructive feedback and corrective training daily and weekly based on audit outcomes. Maintain audit records and track improvements over time. 3. Training & Development Conduct initial training for new team members and refresher training for existing staff. Organize knowledge-sharing sessions to address common process gaps or updates. Respond to team knowledge gaps proactively through targeted training and coaching. 4. Performance Monitoring & Reporting Track and analyze individual and team performance metrics (KPIs), including attendance, adherence, productivity, and quality. Prepare and share daily, weekly, and monthly performance reports with the Project Manager and leadership. Discuss team performance weekly with the Project Manager . Send advisory or warning emails to team members if required based on underperformance or repeated issues. Conduct monthly performance review meetings with each team member.

We are seeking an experienced Teamleader Telesales to join our dynamic team in Dadar, Mumbai. In this role, you will oversee the telesales team, driving sales performance and ensuring exceptional customer service. You will be responsible for developing sales strategies, training team members, and achieving overall sales targets. Location: Dadar W Mumbai Salary: 30 -35k Experience: 3 - 6 Responsibilities Lead and manage the telesales team to achieve sales targets. Develop and implement effective sales strategies to maximize revenue. Conduct regular training sessions to enhance the team's sales skills and product knowledge. Monitor team performance and provide feedback for improvement. Prepare and present sales reports to management on a regular basis. Ensure high levels of customer satisfaction through excellent sales service. Coordinate with other departments to ensure seamless communication and operations. Skills and Qualifications 3-6 years of experience in telesales or a related field. Proven track record of achieving sales targets and driving revenue. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to motivate and inspire a team. Proficient in CRM software and Microsoft Office Suite. Strong analytical and problem-solving abilities. Familiarity with sales techniques and customer service best practices. To proceed further, kindly share your updated resume on [HIDDEN TEXT] or can whatsapp on 7719594751, Thanks

We are seeking a dynamic and result-oriented Branch Manager to lead our branches in Delhi, Amritsar, Chandigarh, Gujarat, and Lucknow. The ideal candidate should have a proven track record in mutual fund distribution, strong team management capabilities, and the ability to drive sales performance while ensuring compliance and client satisfaction. Key Responsibilities: - Drive mutual fund sales through direct and channel partner networks. - Manage branch operations and ensure the smooth execution of business processes. - Lead, mentor, and manage a team of Relationship Managers/Advisors. - Develop and implement local marketing strategies to enhance client acquisition. - Ensure high levels of customer satisfaction and compliance with regulatory norms. - Prepare and monitor branch sales targets and provide regular performance metrics reports. Requirements: - Graduate/Postgraduate in Finance, Business, or a related field. - Minimum 5 years of experience in financial product sales, with at least 2 years in mutual fund distribution. - AMFI/NISM certification is mandatory. - Strong leadership, communication, and interpersonal skills. - Target-driven with a profound understanding of investor behavior and financial planning. Why Join Us - Leadership opportunity in a growing organization. - Performance-driven incentives and career progression. - Work with a passionate, investor-centric team.,

Role & responsibilities Need to fullfill the Overall site demand and customer commits Monitor and analyze performance metrics , Including sales ,Inventory turn over. Need to maintain the inventory level based on costing team targets. Collobarate with cross functional team to acheive the daily shipments targets based on customer demand. Co-ordnting with various functions( WH & Logistics )to acheive the customer shipments and internal targets . Need to conrtrol the excess production to utlize the 100% capacity. Need to analyze the overall master production schedule and align with customer Preferred candidate profile SAP Process knowledge Customer Handling background Sales background experience Strong Communication skills. Must Possess strong leader ship skills. Strong analytical skills with experience in forecasting and inventory management proficiency in Microsoft excel and Power point

Position NameNational Lead Account Servicing, Wholesale Banking Department Wholesale Banking Service Delivery Location Vikhroli, Mumbai Number of Positions 1 Reporting Relationships M8/SVP Service Delivery and CX Position Grade M6/M7 (DVP/VP) - Account Servicing Role of National Lead for Account Servicing: Supervise Team Leaders across 5 regions,10 offices throughout India, 50+ Team members servicing clients and RMs Serve Corporate and Wholesale banking clients by facilitating opening of various types of Current Accounts for all constitutions, including special accounts like Escrow, RERA, Nodal, etc. Manage collection of documents, verification and timely processing of Account maintenance requests like signatory management, KYC/Re-KYC, Term deposit requests, etc. through respective RPCs. Responsibilities: Ensure timely and accurate completion of all account opening functions, provide excellent customer service, fulfill requests end-to-end, and resolve customer issues effectively. Provide a monthly report on metrics while addressing team challenges and celebrating successes. Conduct periodic location wise service reviews to ensure quality service to both internal and external clients Maintain a robust processing environment with effective controls, empowering the team to offer client solutions within the established policy framework Ensure compliance with regulatory guidelines, company policies, and processes and facilitating smooth audits at all times. Monitor customer satisfaction and service levels closely, driving necessary process improvements Coordinate with stakeholders and clients to address process gaps or issues Keep process documents updated and ensure regular reviews Manage queries, issues, escalations and audits effectively Job Requirements: Post Graduate /MBA with 10-12 years of team leading experience in Account Opening, KYC guidelines, Account Maintenance and related Wholesale Banking products Skills: An Account Servicing National Lead, who oversees team leaders, should effectively lead the team, achieve service levels, ensure compliance, and continuously enhance the efficiency of the account servicing process Here are some key skills required for this role: Leadership Skills: Ability to inspire, motivate, and guide team leaders and their teams towards achieving goals. Regulatory KnowledgeFamiliarity with relevant regulations and compliance requirements related to account opening processes. Customer Service OrientationUnderstanding the importance of customer satisfaction and the ability to address client needs and concerns effectively. Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively to team leaders, clients, and other stakeholders. Interpersonal Skills: Ability to build and maintain positive relationships with team members, clients, and other departments. Organizational Skills: Proficiency in managing multiple tasks, prioritizing responsibilities, and ensuring that deadlines are met. Problem-Solving Skills: Ability to identify issues, analyze situations, and develop effective solutions quickly. Analytical Skills: Capability to assess data and metrics related to account openings and team performance to make informed decisions. Training and DevelopmentSkills in coaching and mentoring team leaders to enhance their performance and professional growth. Technical ProficiencyKnowledge of software and tools used in account management and data analysis, as well as the ability to adapt to new technologies. Strategic ThinkingAbility to develop and implement strategies that align with organizational goals and improve account opening processes. Conflict ResolutionSkills to manage and resolve conflicts within the team or with clients in a constructive manner. Time ManagementAbility to manage ones own time and the time of team leaders effectively to maximize productivity. AdaptabilityFlexibility to adjust to changing circumstances and the ability to lead teams through transitions. Performance ManagementSkills in setting performance metrics, data evaluation, reviews and providing constructive feedback to team leaders.

Key Responsibilities: Develop and execute marketing plans and campaigns across various channels (digital, print, social media, events). Conduct market research to identify trends, customer needs, and competitive landscape. Manage and update the companys social media profiles and website content. Assist in creating marketing materials such as brochures, newsletters, presentations, and advertisements. Coordinate with external vendors and agencies for promotional activities. Monitor and analyze campaign performance metrics and prepare reports. Support sales teams with promotional strategies and lead generation. Organize and participate in marketing events, trade shows, and product launches. Maintain marketing databases and customer relationship management (CRM) tools.

ABOUT THE ROLE: We're looking for a creative soul who can turn scrolls into stops and followers into fans. As our Social Media Specialist, you'll be the voice of the brand, curating content that sparks engagement and tells our story in style. WHAT YOU'LL DO: 1. Plan, create, and publish content across Instagram, LinkedIn, Facebook, and Twitter. 2. Run paid social me.5dia campaigns (Meta, LinkedIn) and track their performance. 3. Monitor trends, memes, and moments to keep the brand culturally relevant. 4. Engage with followers and build a thriving digital community. 5. Track performance metrics and share actionable insights. YOU SHOULD HAVE: 1. 5+ years of experience in managing brand social media accounts. 2. A strong aesthetic sense and content instincts. 3. Knowledge of tools like Canva, Hootsuite, Meta Business Suite. 4. Excellent communication and trend-spotting skills.

Role Overview The Assistant Store Manager at SAADAA will be responsible for overseeing the day-to-day operations of our offline retail store, ensuring an exceptional customer experience, driving sales, and leading a motivated team. The ideal candidate is a proactive leader with strong interpersonal skills, a passion for retail, and the ability to maintain smooth store operations while achieving business objectives. WHAT WILL YOU BE RESPONSIBLE FOR Store Operations Management: Ensure the store operates smoothly, adhering to operational standards, policies, and procedures. Team Leadership: Manage, train, and motivate the store team to deliver exceptional customer service and meet sales targets. Customer Experience: Create a welcoming and seamless shopping experience by engaging with customers, addressing their queries, and ensuring high levels of satisfaction. Sales & Revenue Growth: Drive sales and profitability by implementing effective strategies to meet and exceed monthly, quarterly, and annual sales targets. Inventory Management: Monitor stock levels, coordinate with supply chain teams, and ensure proper stock replenishment to minimize shrinkage. Visual Merchandising: Oversee the stores visual presentation to align with the brands aesthetics and ensure its appealing to customers. Data Analysis & Reporting: Analyze store performance, sales trends, and customer feedback to provide actionable insights and prepare regular reports for management. Problem Solving: Address and resolve any operational issues, customer complaints, or staff concerns promptly and effectively. Compliance & Safety: Ensure adherence to safety, hygiene, and compliance standards at all times. Store Maintenance: Maintain cleanliness, organization, and functionality of the store to create a positive environment for customers and staff. WHO YOU ARE Experience: Minimum of 3+ years of experience in a retail environment, preferably in lifestyle, apparel, or D2C brands. Customer-Centric: Passionate about delivering exceptional customer experiences and building strong customer relationships. Leadership Skills: Proven ability to lead, manage, and inspire a team to achieve sales targets and provide top-notch service. Operational Excellence: Strong understanding of store operations, inventory management, and retail performance metrics. Sales-Oriented: A results-driven individual who thrives on achieving and exceeding sales goals. Attention to Detail: Keen eye for maintaining store aesthetics, merchandise displays, and overall store upkeep. Problem-Solving Ability: Capable of addressing challenges and making quick, informed decisions in a dynamic retail environment. Interpersonal Skills: Excellent communication and interpersonal skills to effectively interact with customers, team members, and stakeholders. Tech-Savvy: Familiarity with point-of-sale (POS) systems, inventory management tools, and basic retail analytics. Qualifications Bachelors degree in Retail Management, Business Administration, or a related field (preferred). Proven track record of achieving sales targets and managing retail operations. Experience in managing teams and handling customer escalations. Strong organizational skills and the ability to multitask effectively. Proficiency in MS Office and basic retail software tools.

You should have at least 10 years of experience, with a minimum of 5 years in real estate channel sales within the Interior Design / Real Estate industry. Your main responsibilities will include developing and implementing the channel sales strategy for the assigned region, establishing and managing a network of real estate channel partners, generating and converting leads for home interior projects through partners, and overseeing performance metrics such as ECVs, bookings, and partner engagement. Collaboration with the Sales team, KAMs, and Marketing is essential to ensure business alignment. You will be required to monitor partner productivity, address partner issues, conduct training and incentive programs, review performance against targets, and identify opportunities for expanding the partner network. To excel in this role, you must possess a strong network with real estate brokers, developers, and builders, demonstrate the ability to scale partner networks and drive conversions, and exhibit excellent communication, negotiation, and stakeholder management skills. Experience in managing city/region-level sales teams, a self-driven and growth-focused mindset, as well as familiarity with CRM tools and data-driven sales strategies are also key requirements. Stay informed about market trends, competitor activities, and customer insights to stay ahead in the industry.,

As a Brand Marketing Expert at MrPropTek, you will play a crucial role in shaping our brand presence and driving growth within the real estate and tech industries. Your responsibilities will include developing and implementing brand strategies that align with our business objectives and market positioning. You will lead the planning and execution of integrated marketing campaigns across digital, social, and offline channels, ensuring clear and compelling brand messaging that resonates with our target audience. Collaboration with creative and content teams is essential to produce impactful visuals and narratives that enhance our brand identity. By analyzing market trends, audience insights, and competitor positioning, you will optimize our brand direction and performance metrics such as awareness, engagement, and sentiment. Maintaining consistency in brand voice, identity, and tone across all customer touchpoints and internal assets will be a key focus area, along with supporting partnerships, influencer programs, and PR initiatives to strengthen our brand credibility. Regular brand audits will be conducted to identify areas for improvement or updates based on insights gathered. The ideal candidate for this role holds a Bachelor's degree in Marketing, Communications, Business, or a related field, with at least 3 years of experience in brand marketing, preferably within real estate, technology, or B2C/B2B2C startups. An MBA is considered a plus. A strong understanding of branding, storytelling, customer psychology, and creative direction is required, along with a proven track record of launching and scaling marketing campaigns with measurable impact. Experience with digital platforms, social media strategy, and paid advertising tools is essential, as well as familiarity with analytics tools like Google Analytics, HubSpot, Meta Ads, and design tools such as Canva or Adobe Creative Suite. Excellent project management and communication skills are necessary for success in this role, along with a high level of organization, results-driven mindset, and comfort working in a fast-paced environment. This full-time position is based in Mohali/Delhi NCR, with a day shift schedule from Monday to Friday. If you are a creative and driven professional with a passion for brand marketing and a desire to make a significant impact in the real estate and tech sectors, we encourage you to apply for this exciting opportunity at MrPropTek. Contact No.: 70872-70873,

As a Sales Manager at EduTrack, you will play a crucial role in developing and executing sales strategies to meet targets, identifying new business opportunities, and ensuring strong customer relationships. Your responsibilities will include conducting market research, preparing sales reports, and collaborating with cross-functional teams to align strategies. This full-time hybrid role based in Jhansi offers work-from-home flexibility and requires strong experience in sales planning, customer relationship management, and market analysis. Excellent communication skills, the ability to work independently and as part of a team, and a Bachelor's degree in Business, Marketing, or a related field are essential for success in this role. Experience in the technology or education sector would be advantageous. Join us at EduTrack to contribute to creating a safer, smarter, and more connected transportation experience for students and their families.,