458 Performance Metrics Jobs - Page 5

Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Cash application team lead will be responsible in managing day today cash applications work such as , Workload distribution, Daily reconciliations, Unapplied numbers, daily productivity tracking, dispute resolution, Email responses to accounting & Bank queries & all metrics are met along with any operational issues to be flagged or escalated. Responsible to perform data integration of KPI s (Financial, CSAT & operationally) with managing data integrity. What are we looking for Oversee the distribution of the teams workload, ensuring all metrics are achieved and issues are escalated appropriately.Execute detailed account reconciliations to identify and resolve disputed receivables related to missing payments.Actively manage performance metrics for account portfolio. Ensure desktop procedure and local work instruction is updated on a timely mannerProvide monthly metric reports accompanied by proactive analysis Raise issues in accordance with escalation policy Preparation and initial review of management reports in line with Clients and Accentures requirementsAttend client meeting to discuss account performance and address issues as requiredPreparation and consolidation of reportsAssist in the preparation of management reports in line with Clients and Accentures requirementsAdherence to clients policies and proceduresProven experience in utilizing processes and tools to drive the reporting team in completing tactical tasks and meeting SLA delivery.Demonstrated understanding of stakeholder mapping (including other Accenture teams and Meta POC) and cross-functional interactions to facilitate comprehensive solutions.Ensure high-quality service delivery by managing critical points and enhancing the execution of individual tasks.In-depth understanding of root causes of potential problems and timely escalation of risks to the manager.Ability to guide the team in resolving out-of-DTP situations and solving complex issues under pressure.Collaborate to solve complex scenarios and inspire a proactive spirit within the team.Reliable and proactive approach to entrusted tasks, with a knack for thinking outside the box.Adaptable, especially during month, quarter, and year-end closings.Fluent in English, both oral and written, to effectively communicate with clients and teams.Possesses exceptional business acumen to effectively guide the reporting team Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Min 5 years of demonstrated work experience in managing 10+ analysts within Cash applications processes. Strong stakeholder management and communication skills, related process domain expertise and experience, supervisory skills 1-2 years of experience in leading and motivating a team of 10+ analysts to achieve goals Qualification Any Graduation

Role Overview: We are looking for a passionate and detail-oriented Business Analyst to support the design and development of innovative products. The ideal candidate will have experience working in product-based environments, with strong analytical and problem-solving skills to bridge the gap between business needs and technology solutions. Roles & Responsibilities: Collaborate with product managers, engineering, and design teams to gather and document detailed business and product requirements. Translate business needs into clear and actionable user stories, workflows, and acceptance criteria. Conduct market research and competitor analysis to identify trends and gaps. Analyze data to derive insights that inform product decisions and improve user experience. Assist in sprint planning, backlog grooming, and testing activities to ensure successful product delivery. Facilitate requirement workshops, user interviews, and stakeholder meetings. Monitor product performance metrics and user feedback to drive continuous improvement. Support documentation efforts including BRDs, PRDs, and user manuals as needed. Ensure alignment between business goals and product functionality throughout the development cycle. Desired Skills: 2-4 years of experience as a Business Analyst in a product-based company; healthcare domain experience is a strong plus. Solid understanding of Agile methodologies and SDLC processes. Strong analytical mindset with proficiency in using tools like Excel, SQL, or BI dashboards. Experience with tools like Jira, Confluence, Figma, or similar. Excellent communication and documentation skills. Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.

Role Overview: We’re on the lookout for a Buzz Lead – Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, you’ll shape the voice of our brand across platforms—especially Facebook and Instagram—by creating buzzworthy content, driving engagement, and turning attention into action. You won’t just post—you’ll spark. Whether it’s a viral moment, a timely trend, or a high-impact campaign, you’ll lead the charge in making our brand part of everyday conversations. You’ll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 6–7 Sub-Group Heads and 15–20 Content Associates. What You’ll DoDevelop and execute high-impact social media strategies tailored to each platform—including Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shorts—to drive audience growth, engagement, and performancePlan and optimize paid campaigns (especially on Meta) with a performance-first mindset—focused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact posts—without owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live events—working like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendlyContinuously experiment with creatives, copy, and targeting to drive performance—test fast, learn fasterMonitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brand’s voicePartner with niche influencers, creators, and fan communities to co-create content and drive organic engagementTrack and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analytics—focused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIs—such as traffic, retention, and content discoverability—while owning execution purely from a social amplification lensStay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

Role Overview: We’re on the lookout for a Buzz Lead – Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, you’ll shape the voice of our brand across platforms—especially Facebook and Instagram—by creating buzzworthy content, driving engagement, and turning attention into action. You won’t just post—you’ll spark. Whether it’s a viral moment, a timely trend, or a high-impact campaign, you’ll lead the charge in making our brand part of everyday conversations. You’ll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 6–7 Sub-Group Heads and 15–20 Content Associates. What You’ll DoDevelop and execute high-impact social media strategies tailored to each platform—including Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shorts—to drive audience growth, engagement, and performancePlan and optimize paid campaigns (especially on Meta) with a performance-first mindset—focused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact posts—without owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live events—working like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendlyContinuously experiment with creatives, copy, and targeting to drive performance—test fast, learn fasterMonitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brand’s voicePartner with niche influencers, creators, and fan communities to co-create content and drive organic engagementTrack and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analytics—focused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIs—such as traffic, retention, and content discoverability—while owning execution purely from a social amplification lensStay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

Job Title: Assistant Manager Company Name: Info Edge India Ltd Job Description: The Assistant Manager will play a pivotal role in supporting the management team in operational and strategic initiatives. This position requires strong analytical skills, effective communication, and the ability to lead a team. The Assistant Manager will assist in project management, coordinate cross-functional teams, and ensure alignment with company goals. The individual will be responsible for monitoring performance metrics, preparing reports, and providing insights to enhance business processes. The ideal candidate will have experience in managing teams, handling multiple projects, and fostering a collaborative work environment. Key Responsibilities: - Support the management team in executing strategic initiatives and projects. - Coordinate with various departments to ensure smooth operations and effective communication. - Develop, implement, and monitor performance metrics to improve efficiency. - Prepare detailed reports and presentations for senior management. - Conduct market research and analyze trends to inform business decisions. - Assist in budgeting, forecasting, and resource allocation. - Mentor and train junior staff, promoting a culture of continuous improvement. - Handle client interactions and ensure high levels of customer satisfaction. Skills Required: - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Proven leadership capabilities and experience in team management. - Ability to manage multiple projects and prioritize tasks effectively. - Proficient in data analysis and performance metrics. - Strong decision-making abilities and attention to detail. - Adaptability and resilience in a fast-paced environment. Tools Required: - Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). - Familiarity with project management tools (e.g., Asana, Trello). - Experience with data analysis and reporting tools (e.g., Tableau, SQL). - Knowledge of customer relationship management (CRM) software. - Understanding of financial modeling and budgeting tools. - Ability to use collaboration tools (e.g., Slack, Microsoft Teams). The Assistant Manager role at Info Edge India Ltd offers an exciting opportunity to contribute to the company’s growth while developing your professional skills in a dynamic work environment. Roles and Responsibilities About the Role As an Assistant Manager at Info Edge India Ltd, you will play a crucial role in coordinating various operational activities and supporting strategic initiatives. You will contribute to projects aimed at enhancing the efficiency and performance of the team. This position involves collaborating with cross-functional teams to achieve organizational goals. About the Team You will be part of a dynamic and diverse team that values innovation and teamwork. The team is committed to driving growth and delivering excellent service to our clients. Collaboration and open communication are key components of the team culture, ensuring a supportive environment for all members. You are Responsible for Overseeing daily operations and ensuring that team objectives are met. Assisting in the development and implementation of strategies to improve efficiency and performance. Collaborating with various departments to facilitate project execution and knowledge sharing. Monitoring and reporting on key performance indicators to assess progress and identify areas for improvement. To succeed in this role – you should have the following A strong background in management or a related field, with proven experience in a supervisory role. Excellent communication and interpersonal skills to effectively engage with team members and stakeholders. Strong analytical and problem-solving abilities to address challenges proactively. A proactive mindset and the ability to work in a fast-paced environment while managing multiple tasks.

Role Overview: We're on the lookout for a Buzz Lead Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, youll shape the voice of our brand across platformsespecially Facebook and Instagramby creating buzzworthy content, driving engagement, and turning attention into action. You wont just postyoull spark. Whether its a viral moment, a timely trend, or a high-impact campaign, youll lead the charge in making our brand part of everyday conversations. Youll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 67 Sub-Group Heads and 1520 Content Associates. What Youll DoDevelop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performance Plan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact postswithout owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendly Continuously experiment with creatives, copy, and targeting to drive performancetest fast, learn fasterMonitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voice Partner with niche influencers, creators, and fan communities to co-create content and drive organic engagementTrack and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversions Experience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIs such as traffic, retention, and content discoverabilitywhile owning execution purely from a social amplification lensStay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve.

Role Overview: Were on the lookout for a Buzz Lead Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, youll shape the voice of our brand across platformsespecially Facebook and Instagramby creating buzzworthy content, driving engagement, and turning attention into action. You wont just postyoull spark. Whether its a viral moment, a timely trend, or a high-impact campaign, youll lead the charge in making our brand part of everyday conversations. Youll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 67 Sub-Group Heads and 1520 Content Associates. What Youll DoDevelop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performance Plan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact postswithout owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on social Identify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendlyContinuously experiment with creatives, copy, and targeting to drive performancetest fast, learn fasterMonitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voice Partner with niche influencers, creators, and fan communities to co-create content and drive organic engagementTrack and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIssuch as traffic, retention, and content discoverabilitywhile owning execution purely from a social amplification lens Stay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

Role Overview: Were on the lookout for a Buzz Lead Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, youll shape the voice of our brand across platformsespecially Facebook and Instagramby creating buzzworthy content, driving engagement, and turning attention into action. You wont just postyoull spark. Whether its a viral moment, a timely trend, or a high-impact campaign, youll lead the charge in making our brand part of everyday conversations. Youll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 67 Sub-Group Heads and 1520 Content Associates. What Youll DoDevelop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performancePlan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact postswithout owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendlyContinuously experiment with creatives, copy, and targeting to drive performancetest fast, learn fasterMonitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voicePartner with niche influencers, creators, and fan communities to co-create content and drive organic engagementTrack and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIssuch as traffic, retention, and content discoverabilitywhile owning execution purely from a social amplification lensStay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

Role Overview: Were on the lookout for a Buzz Lead Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, youll shape the voice of our brand across platformsespecially Facebook and Instagramby creating buzzworthy content, driving engagement, and turning attention into action. You wont just postyoull spark. Whether its a viral moment, a timely trend, or a high-impact campaign, youll lead the charge in making our brand part of everyday conversations. Youll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 67 Sub-Group Heads and 1520 Content Associates. What Youll DoDevelop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performancePlan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact postswithout owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendlyContinuously experiment with creatives, copy, and targeting to drive performancetest fast, learn fasterMonitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voicePartner with niche influencers, creators, and fan communities to co-create content and drive organic engagementTrack and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIssuch as traffic, retention, and content discoverabilitywhile owning execution purely from a social amplification lensStay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

What Youll Do Develop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performancePlan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact postswithout owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendlyContinuously experiment with creatives, copy, and targeting to drive performancetest fast, learn faster Monitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voicePartner with niche influencers, creators, and fan communities to co-create content and drive organic engagementTrack and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIssuch as traffic, retention, and content discoverabilitywhile owning execution purely from a social amplification lensStay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

Role Overview: Were on the lookout for a Buzz Lead Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, youll shape the voice of our brand across platformsespecially Facebook and Instagramby creating buzzworthy content, driving engagement, and turning attention into action. You wont just postyoull spark. Whether its a viral moment, a timely trend, or a high-impact campaign, youll lead the charge in making our brand part of everyday conversations. Youll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 67 Sub-Group Heads and 1520 Content Associates. What Youll Do Develop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performancePlan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact postswithout owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendlyContinuously experiment with creatives, copy, and targeting to drive performancetest fast, learn fasterMonitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voicePartner with niche influencers, creators, and fan communities to co-create content and drive organic engagementTrack and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIssuch as traffic, retention, and content discoverabilitywhile owning execution purely from a social amplification lensStay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

Role Overview: Were on the lookout for a Buzz Lead Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, youll shape the voice of our brand across platformsespecially Facebook and Instagramby creating buzzworthy content, driving engagement, and turning attention into action. You wont just postyoull spark. Whether its a viral moment, a timely trend, or a high-impact campaign, youll lead the charge in making our brand part of everyday conversations. Youll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 67 Sub-Group Heads and 1520 Content Associates. What Youll DoDevelop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performancePlan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact postswithout owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendlyContinuously experiment with creatives, copy, and targeting to drive performancetest fast, learn fasterMonitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voicePartner with niche influencers, creators, and fan communities to co-create content and drive organic engagementTrack and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIssuch as traffic, retention, and content discoverabilitywhile owning execution purely from a social amplification lensStay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

Role Overview: Were on the lookout for a Buzz Lead Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, youll shape the voice of our brand across platformsespecially Facebook and Instagramby creating buzzworthy content, driving engagement, and turning attention into action. You wont just postyoull spark. Whether its a viral moment, a timely trend, or a high-impact campaign, youll lead the charge in making our brand part of everyday conversations. Youll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 67 Sub-Group Heads and 1520 Content Associates. What Youll Do Develop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performance Plan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact postswithout owning editorial planning Launch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendly Continuously experiment with creatives, copy, and targeting to drive performancetest fast, learn fasterMonitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voicePartner with niche influencers, creators, and fan communities to co-create content and drive organic engagement Track and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversions Experience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIssuch as traffic, retention, and content discoverability while owning execution purely from a social amplification lens Stay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

Role Overview: Were on the lookout for a Buzz Lead Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, youll shape the voice of our brand across platform sespecially Facebook and Instagramby creating buzzworthy content, driving engagement, and turning attention into action. You wont just postyoull spark. Whether its a viral moment, a timely trend, or a high-impact campaign, youll lead the charge in making our brand part of everyday conversations. Youll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 67 Sub-Group Heads and 1520 Content Associates. What Youll Do Develop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performance Plan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversions Amplify editorial content across social platforms through timely, high-impact postswithout owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendly Continuously experiment with creatives, copy, and targeting to drive performancetest fast, learn faster Monitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voicePartner with niche influencers, creators, and fan communities to co-create content and drive organic engagement Track and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIssuch as traffic, retention, and content discoverabilitywhile owning execution purely from a social amplification lens Stay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

So, what’s the role all about? We are seeking a skilled Senior Data Engineer to join our Actimize Watch Data Analytics team. In this role, you will collaborate closely with the Data Science team, Business Analysts, SMEs to monitor and optimize the performance of machine learning models. You will be responsible for running various analytics on data stored in S3, using advanced Python techniques, generating performance reports & visualization in Excel, and showcasing model performance & stability metrics through BI tools such as Power BI and Quick Sight. How will you make an impact? Data Integration and Management: Design, develop, and maintain robust Python scripts to support analytics and machine learning model monitoring. Ensure data integrity and quality across various data sources, primarily focusing on data stored in AWS S3. Check the data integrity & correctness of various new customers getting onboarded to Actimize Watch Analytics and Reporting: Work closely with Data Scientists, BAs & SMEs to understand model requirements and monitoring needs. Perform complex data analysis as well as visualization using Jupyter Notebooks, leveraging advanced Python libraries and techniques. Generate comprehensive model performance & stability reports, showcase them in BI tools. Standardize diverse analytics processes through automation and innovative approaches. Model Performance Monitoring: Implement monitoring solutions to track the performance and drift of machine learning models in production for various clients. Analyze model performance over time and identify potential issues or areas for improvement. Develop automated alerts and dashboards to provide real-time insights into model health. Business Intelligence and Visualization: Create and maintain dashboards in BI tools like Tableau, Power BI and QuickSight to visualize model performance metrics. Collaborate with stakeholders to ensure the dashboards meet business needs and provide actionable insights. Continuously improve visualization techniques to enhance the clarity and usability of the reports. Collaboration and Communication: Work closely with cross-functional teams, including Data Scientists, Product Managers, Business Analysts and SMEs to understand requirements and deliver solutions. Communicate findings and insights effectively to both technical and non-technical stakeholders. Provide support and training to team members on data engineering and analytics best practices and tools. Have you got what it takes? 5 to 7 years of experience in data engineering, with a focus on analytics, data science and machine learning model monitoring. Proficiency in Python and experience with Jupyter Notebooks for data analysis. Strong experience with AWS services, particularly S3 and related data processing tools. Expertise in Excel for reporting and data manipulation. Hands-on experience with BI tools such as Tableau, Power BI and QuickSight. Solid understanding of machine learning concepts and model performance metrics. Strong Python & SQL skills for querying and manipulating large datasets. Excellent problem-solving and analytical skills. Ability to work in a fast-paced, collaborative environment. Strong communication skills with the ability to explain technical concepts to non-technical stakeholders. Preferred Qualifications: Experience with other AWS services like S3, Glue as well as BI tools like QuickSight & PowerBI Familiarity with CI/CD pipelines and automation tools. Knowledge of data governance and security best practices. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7900 Reporting into: Tech Manager Role Type: Individual Contributor

Job Description: Inside Sales Representative Overview: The Inside Sales Prospect Development team plays a pivotal role in delivering a best-in-class customer experience at Boyd. In this role, you will be responsible for qualifying inbound global sales leads with speed, professionalism, and precision. Youll also support revenue growth by proactively engaging new global prospects, providing timely responses and product guidance, and initiating strategic sales conversations before routing qualified opportunities to the global account management team. This is an excellent opportunity for a motivated individual seeking to develop a rewarding sales career while gaining valuable exposure to Boyd's diverse product portfolio. Location: Chennai Timings: 5:00 PM to 2:00 AM Experience: 5 to 8 years Scope of the Role: Support distributor engagement efforts to sustain and grow revenue through channel partners. Assist in onboarding and supporting Manufacturer Representatives to increase coverage and customer engagement intensity. Initial focus will be on promoting Boyd Thermal solutions, with expansion into Boyds broader global product portfolio (Thermal and EM). Key Responsibilities: Identify and generate high-potential sales opportunities while nurturing leads through the full sales funnel to drive sustained revenue growth. Handle inbound and outbound sales inquiries via phone, email, and CRM platforms. Qualify inbound leads from diverse channels including HubSpot, website inquiries, tradeshows, and webinars and ensure prompt and professional follow-up. Actively engage prospects through direct outreach and proactive sales calls, promoting Boyd's comprehensive product portfolio and escalating qualified leads to the field sales team when appropriate. Deliver responsive pre-sales support by addressing technical inquiries, guiding prospects through early engagement stages, and aligning solutions with their business needs. Contribute to account development through strategic upselling and cross-selling initiatives while fostering long-term customer relationships. Maintain accurate, up-to-date records of all customer interactions and activities within CRM platforms such as Salesforce and HubSpot. Consistently achieve or surpass defined sales goals and performance metrics, demonstrating a results-driven and customer-focused approach. Qualifications: Must have Engineering background Minimum 5 years of selling experience Minimum 4 years of experience with CRM platforms such as HubSpot or Salesforce Strong verbal and written communication, negotiation, and interpersonal skills Goal-oriented and self-driven with the ability to manage a high volume of opportunities

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Client Manager is an advanced subject matter expert. This is a quota-bearing sales persona, and the primary responsibility of the role is to take full ownership of assigned accounts, retain these clients and find new business. The focus of this role is to manage and grow relationships in order to drive land, expansion and renewals across all solutions within assigned accounts. The Senior Client Manager is required to pursue leads identified by aligned lead generation representatives/business development representatives. What you'll be doing Key Responsibilities: Manages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3. Pursues leads identified by aligned Lead Generation/Business Development Representatives. Minimizes churn and maximizes retention in assigned accounts. Drives client satisfaction throughout the entire lifecycle of the clients buying process. Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions. Influences and works closely with vendors/partners to achieve required results. Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast. Develops open and effective channels of communication in with each client within the assigned account. Encourages revenue growth by inspiring clients to additional services. Becomes the reliable point of contact for clients that is required to establish a strong business relationship. Takes ownership of a range of accounts within the assigned segments. Determines the best solution requirements for each client that can be deployed by other departments. Builds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization. Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability. Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost. Knowledge and Attributes: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand the client's business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services. Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor. Sales solution skills. The knowledge of the company's offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes. Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities. Academic Qualifications and Certifications: Bachelor's degree or equivalent in business or a sales related field. Relevant vendor certifications would be advantageous. Required Experience: Advanced experience in a global partner management role. Advanced experience in a sales environment and/or customer service role. Advanced experience in the IT or professional services industry with a focus on business development and/or sales. Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth. Advanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services. Advanced experience gained in a similar client manager role. Advanced experience working with Salesforce.com contact platform. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Client Manager is an advanced subject matter expert. This is a quota-bearing sales persona, and the primary responsibility of the role is to take full ownership of assigned accounts, retain these clients and find new business. The focus of this role is to manage and grow relationships in order to drive land, expansion and renewals across all solutions within assigned accounts. The Senior Client Manager is required to pursue leads identified by aligned lead generation representatives/business development representatives. What you'll be doing Key Responsibilities: Manages and grows relationships to drive land, expansion and renewals across all solutions within assigned accounts in segment 3. Pursues leads identified by aligned Lead Generation/Business Development Representatives. Minimizes churn and maximizes retention in assigned accounts. Drives client satisfaction throughout the entire lifecycle of the clients buying process. Generates demand by assisting clients to identify current needs and then effectively articulate how the company can add value through its services and solutions. Influences and works closely with vendors/partners to achieve required results. Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast. Develops open and effective channels of communication in with each client within the assigned account. Encourages revenue growth by inspiring clients to additional services. Becomes the reliable point of contact for clients that is required to establish a strong business relationship. Takes ownership of a range of accounts within the assigned segments. Determines the best solution requirements for each client that can be deployed by other departments. Builds enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities for the organization. Develops and/or aligns governance and compliance policies in own practice area to identify and manage risk exposure liability. Monitors and controls financial governance and compliance throughout an area of specialization in order to manage financial cost. Knowledge and Attributes: Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand the client's business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services. Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor. Sales solution skills. The knowledge of the company's offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link company offerings, including high-value services to specific client and prospect needs and outcomes. Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities. Academic Qualifications and Certifications: Bachelor's degree or equivalent in business or a sales related field. Relevant vendor certifications would be advantageous. Required Experience: Advanced experience in a global partner management role. Advanced experience in a sales environment and/or customer service role. Advanced experience in the IT or professional services industry with a focus on business development and/or sales. Advanced experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth. Advanced sales orientation with experience working with clients and business teams to create sales-orientated solutions and services. Advanced experience gained in a similar client manager role. Advanced experience working with Salesforce.com contact platform. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

As an IT Compliance Manager-Enterprise Applications, your primary responsibility will be to ensure that the organization's information technology (IT) infrastructure, policies, procedures, and practices are in alignment with its business objectives, industry regulations, and best practices. You will play a crucial role in developing, implementing, and maintaining IT governance frameworks like COBIT and ITIL to manage IT risks, ensure compliance, and optimize IT investments. Your key duties will include developing and implementing IT policies and procedures that conform to organizational goals and industry best practices, conducting regular IT risk assessments to identify vulnerabilities and threats, and recommending controls to minimize risks. You will also be responsible for ensuring that all IT projects are in line with the organization's strategy, regulatory compliance requirements, and security standards. Furthermore, you will establish IT performance metrics, monitor key performance indicators (KPIs) to gauge the effectiveness and efficiency of IT processes, and provide guidance and support to IT teams on IT governance and risk management matters. Collaboration with internal and external auditors to facilitate IT compliance audits, identification of IT governance-related training needs, and participation in the development of IT disaster recovery and business continuity plans will also be part of your role. To qualify for this position, you should hold a Graduation degree in BBA/B.COM or a relevant field, while a Master's degree in Business Administration (MBA) or a relevant postgraduate qualification would be advantageous. The ideal candidate will possess 5-10 years of relevant experience and stay updated on the latest IT governance trends and industry standards to ensure the organization follows best practices. In addition, you will collaborate with cross-functional teams to integrate IT governance into business processes effectively.,

As a seasoned Operations professional in the life insurance industry, you will be responsible for providing day-to-day leadership and direction to a team of Operations professionals in the new business underwriting business. Your primary focus will be on ensuring timely and accurate resolution of service requests submitted by Advisors/clients, in accordance with defined Service Levels and operating procedures. In this role, you will serve as the point-person and operational expert, collaborating with Business counterparts, senior Leaders, and team members to manage and resolve process level issues on a daily basis. Key Responsibilities: Team Leadership & People Management: Lead, mentor, and develop a team of approximately 20 resources, ensuring high levels of performance, engagement, and productivity. You will review and approve insurance applications within assigned authority levels, ensuring underwriting practices align with company guidelines, local regulations, and market conditions. New Business Development: Oversee the onboarding and processing of new business associates, processors, analysts, and process leads. Ensure efficient and accurate handling of applications with a focus on customer satisfaction and regulatory compliance. Risk Assessment: Work closely with the stateside new business and underwriting team to assess and analyze potential risks in insurance applications, providing guidance on complex or high-value cases. Compliance and Quality Assurance: Ensure all underwriting and new business processes adhere to regulatory requirements, internal policies, and quality standards specific to the GCC market. Stakeholder Management: Collaborate with stakeholders and other departments to streamline the new business process and support business growth objectives. Performance Metrics: Monitor and report on key performance indicators (KPIs) related to new business activities, providing regular updates to senior management. Conduct performance reviews, merit increase recommendations, and development action planning. Market and Competitor Analysis: Stay informed of market trends and competitor activities in the GCC insurance market to adjust strategies as needed. Required Qualifications: - Bachelor's degree in finance, Business Administration, Insurance, or a related field. - 5+ years of relevant experience in insurance new business/underwriting roles, preferably within the GCC market. - Minimum 2-3 years of people leadership experience. - Strong understanding of insurance new business, underwriting principles, insurance regulations, and risk management. - Excellent communication and interpersonal skills. - Proficiency in underwriting software and tools, with strong analytical skills. - Experience in process transition, set up, training, development, and quality control for insurance new business & underwriting functions. Preferred Qualifications: - LOMA- ALMI, FLMI, AALU, FALU, III, MBA. - Ability to work under pressure and manage tight deadlines. - High attention to detail with a commitment to accuracy and compliance. - Strategic thinking and proactive problem-solving approach. - Customer-focused mindset with a dedication to delivering excellent service. - US healthcare exposure, especially in Life and disability Insurance new business and underwriting functions. - Life and Disability insurance industry product knowledge. - Underwriting risk selection basics and conceptual understanding. About Our Company: Ameriprise India LLP has been providing client-based financial solutions for 125 years, with a focus on Asset Management, Retirement Planning, and Insurance Protection. Join our inclusive and collaborative culture to work with talented individuals who share your passion for doing great work and making a difference in the community. (Note: This job description is for a Full-Time position with timings from 8:00 PM to 4:30 AM in the AWMP&S President's Office within the Business Support & Operations job family group.),

Schneider Electric is seeking a dedicated and experienced Customer Support Team Lead to join our dynamic team. As the ideal candidate, you should possess a strong background in customer service, exceptional leadership skills, and a genuine passion for assisting others. In this role, you will be responsible for overseeing the daily operations of the customer support team, ensuring that our customers receive the highest level of service. Your duties will involve collaborating with various departments to address customer issues, developing and implementing support strategies, and continuously enhancing our support processes. Additionally, you will be involved in training and mentoring team members, monitoring performance metrics, and providing constructive feedback to help the team achieve their objectives. The successful applicant will be a proactive problem solver with excellent communication abilities and the capacity to thrive in a fast-paced environment. If you are a motivated individual dedicated to excellence and eager to create a positive impact, we encourage you to apply. Responsibilities - Oversee the daily operations of the customer support team. - Ensure exceptional customer satisfaction through top-notch service. - Develop and implement effective support strategies and processes. - Train, mentor, and offer feedback to team members. - Monitor performance metrics and pinpoint areas for enhancement. - Collaborate with other departments to resolve customer issues. - Handle escalated customer complaints and provide suitable solutions. - Maintain up-to-date knowledge of company products and services. - Prepare and present regular reports on team performance. - Foster a positive and productive team environment. - Ensure compliance with company policies and procedures. - Identify and address training needs within the team. - Implement and manage customer support tools and technologies. - Conduct regular team meetings and one-on-one sessions. - Develop and maintain customer support documentation. - Assist in the recruitment and onboarding of new team members. - Stay informed about industry trends and best practices. - Manage team schedules and workload distribution. - Coordinate with the quality assurance team to uphold service standards. - Promote a customer-centric culture within the team. Qualifications Requirements - Bachelor's degree in a related field or equivalent experience. - Minimum of 5 years of experience in customer support or a similar role. - Knowledge of Service Now to manage tickets is mandatory. - Knowledge of Portfolio Management domain is a plus. - Proven leadership and team management skills. - Working experience with international teams is essential. - Excellent communication and interpersonal skills. - Strong problem-solving and conflict resolution abilities. - Ability to thrive in a fast-paced environment. - Proficiency in customer support software and tools. - Strong organizational and time management skills. - Ability to handle multiple tasks and prioritize effectively. - Experience in developing and implementing support strategies. - Knowledge of performance metrics and reporting. - Ability to train and mentor team members. - Strong attention to detail and accuracy. - Customer-focused mindset with a commitment to excellence. - Ability to work independently and as part of a team. - Experience in handling escalated customer complaints. - Ability to remain calm under pressure. - Strong analytical and decision-making skills. - Proficiency in Microsoft Office Suite. - Ability to speak French is a plus. Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives. With 144,000 employees thriving in over 100 countries, we deliver solutions that ensure Life Is On everywhere, for everyone, and at every moment. Our company values diverse perspectives, continuous learning, and customer-centricity. We are committed to fostering an inclusive culture that recognizes the value of diversity in all its forms. If you are passionate about success and interested in joining a great team, we welcome your application. Schedule: Full-time Req: 0093SF,

You will be responsible for ensuring timely, accurate, and profitable delivery and pick up of shipments to/from customers as per contractual terms and conditions through effective management of Area operations. Your main tasks will include overseeing the management of Area Operations to ensure efficient operations and driving key performance metrics for various operations processes in the Area. It will be crucial for you to ensure adherence to Standard Operating Procedures and Execution Excellence in the Area, such as on-time delivery performance, transit times, RTO reduction, timely connectivity onto the network, reduction in errors, and more. Additionally, you will need to support RSP Operations and development in the area as per the organization's strategy and assist in operations capability building initiatives by facilitating various functional training programs for operations teams. Another key aspect of your role will be to ensure optimum productivity and utilization of fleet (feeder and milk runs) in the Area while also prioritizing the safety and security of all shipments within the Area.,

As a Project Sales Manager in Jaipur, Rajasthan, you will play a crucial role in driving HVAC project sales by targeting architects, HVAC consultants, and key decision-makers. Your responsibilities will include developing comprehensive target sheets, creating strategic plans, and building strong client relationships. You will lead the full sales cycle for key client accounts, collaborate with internal teams, and develop customized proposals. Your success will be measured by achieving sales targets, maintaining client engagement, and staying ahead of industry trends. To excel in this role, you must possess a Bachelor's degree in a relevant field, have proven experience in HVAC project sales, and demonstrate strong strategic thinking, communication, and negotiation skills. Familiarity with CRM tools, Auto Cad Software, and the ability to work in a fast-paced environment are also essential. This is a full-time, permanent position with a day shift schedule, requiring your presence on-site in Jaipur.,

Designation: Associate Director - Strategic Alliances Location: Noida Experience: 12-14 years Job Summary/ Your Role in a Nutshell: We are looking for a dynamic and driven Partner Alliance Manager to build and nurture strategic relationships with key technology partners (e.g., AWS, Azure, Google Cloud, Adobe, Salesforce, etc.). The ideal candidate will work closely with internal sales, marketing, delivery, and partner teams to drive joint go-to-market (GTM) initiatives, co-selling opportunities, and long-term revenue growth What youll do: Lead strategic relationships with hyperscalers and enterprise technology partners at regional and global levels. Responsible for generating business through multiple strategic partners Own the joint business planning process, including revenue targets, pipeline development, co-selling, and co-marketing plans. Develop and maintain relationships at senior levels, including C-level executives to deepen partner relationships. Develop partner business plans, including sales targets, enablement plans, and joint campaigns. Coordinate with internal sales and marketing teams to execute partner marketing programs and events. Represent the company in partner forums, reviews, and events. Monitor performance metrics (pipeline, revenue influence, certifications, etc.) and report on partner contribution. What you need: 12–14 years of experience in partner ecosystem management, alliances, or strategic growth roles in tech services Should be able to think out of the box and identify new opportunities in the relationship to continuously develop, fine-tune, and evolve the alliance Experience in business development with the maturity to work with stakeholders through all layers of the partners and clients Strong knowledge of cloud, data, or digital platforms (e.g., AWS, GCP, Microsoft, Salesforce, Adobe). Excellent relationship-building and stakeholder management skills. Expertise in technology landscape and offerings Ability to keep himself/herself abreast of the latest technology and business trends in organisational focus areas

At PwC, our finance consulting team specializes in providing consulting services related to financial management and strategy. You will analyze client needs, develop financial solutions, and offer guidance to help clients optimize their financial performance, improve decision-making, and achieve their financial goals. Within enterprise performance management at PwC, your focus will be on assisting clients in enhancing their financial performance and decision-making processes. Your responsibilities will include analyzing financial data, developing performance metrics and key performance indicators (KPIs), and designing and implementing performance management frameworks. You will also play a key role in providing guidance on budgeting, forecasting, and financial planning processes to drive operational efficiency and achieve strategic objectives. In this role, you will collaborate with PwC and client team members to design an efficient Financial Close and FP&A process. You will oversee all aspects of OneStream implementation, from planning and configuration to design, testing, training, change management, go-live, and post go-live support. This position may involve working directly with clients both from offshore locations and on-site. Responsibilities: - Demonstrate good knowledge of OneStream, Regulatory reporting, and the Financial Close Process. - Implement Multi GAAP and Multi-currency applications in OneStream effectively. - Build best practices within planning, forecasting, and reporting processes, and implement new performance reporting, planning, and forecasting processes within OneStream. - Understand intercompany elimination, consolidation adjustments, and ownership accounting. - Design metadata, configure security settings, and create business rules. - Have a good grasp of Smart View and Reporting. Job Requirements: - Showcase abilities and proven success in end-to-end implementation of OneStream CPM/EPM Projects. - Proficient in understanding business requirements and translating them into OneStream solutions. - Develop best practices within financial close, consolidation, FP&A processes, and reporting. - Possess 2-4 years of experience in OneStream with at least 1-2 end-to-end project experiences. - Have a comprehensive understanding of the entire Financial Close Process at standalone and group levels. - Functional knowledge of Consolidation and FP&A to guide business users during the financial close process. - Create various reports (OneStream Cube Views and Excel Add-in) and dashboards as required. - Ability to build prototype proof of concept applications within the OneStream platform. - Assist in transforming FP&A from excel-based to technology-supported integrated planning using OneStream.,