458 Performance Metrics Jobs - Page 4

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues . Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues . Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. What are we looking for 3.Task Management and Work Orchestration:oOversee and coordinate task management across multiple campaign stages, including monitoring, email development, and deployment.oCollaborate with cross-functional teams to ensure campaigns are delivered on time and meet the quality standards expected.oMaintain close communication with project managers to track progress and ensure timely execution.4.CRM tool knowledge: Experience in CRM tool knowledge like Braze, adobe, SFMC will be added advantage2.Data Tracking & Reporting:oTrack and document campaign performance metrics, providing detailed reports to stakeholders. oCollaborate with project managers (PMs) and technical leads to quickly identify, escalate, and resolve any campaign anomalies or issues.oProvide actionable insights based on campaign data to help refine and optimize future campaigns. Roles and Responsibilities: 1.Campaign Monitoring:oUtilize dashboards within SFMC, Adobe or Braze and external tools to monitor and analyze campaign journeys, Cloud Pages, and adhoc campaigns.oRegularly review campaign performance to ensure smooth execution and compliance with set goals.oAct as the first line of defense to identify campaign-related issues and anomalies, ensuring timely resolution. Qualification Any Graduation

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

In this senior role, as part of APAC Marketing, you'll be responsible for developing, executing, and optimizing the India DME Digital marketing strategy to meet the business bold goals for Creative Cloud and Document Cloud. As a data-driven, B2C digital marketer with a deep understanding of the India market, you'll build breakthrough marketing ideas that inspire audiences; encourage product adoption and build long-term value. You're a customer-focused marketer and can deliver in a fast-paced, matrix organization. What you'll do Formulate and drive India marketing strategies that drive awareness, engagement, and conversion for the Adobe Creative Cloud and Acrobat portfolios. You will lead and implement full-funnel marketing programs in partnership with cross-functional teams from Media, PR & Social, Lifecycle Marketing & Adobe.com. You are also a strategic partner to the Product Marketing and Go-to-Market teams, working together to deliver against annual strategies and business goals. Drive marketing innovation and creativity. This role requires you to champion your audience and actively apply audience insights and marketing analytics to deliver plans that achieve business targets and marketing KPIs. Collaborate cross-functionally and develop strong working relationships across the organization to optimize consumer journeys, set-up new strategic partnerships and create breakthrough content and messaging. Project management of campaign launches including managing creative agencies while communicating details and timelines to cross functional teams and business leads. Run forecasts and budget for your marketing programs in connection to quarterly and annual plans. Take accountability for budget and performance to plan against defined metrics. Play a key role in quarterly business and marketing reviews, defining the narrative for India and influencing the Executive team to again agreement on strategic shifts and trade-offs. Use data analytics and market insights to identify key drivers for growth and optimization. Know our products and our customers. What we're looking for Proven track record of delivering significant business growth through marketing programs. 10+ years of B2C digital marketing experience working on software/technology brands with deep understanding of digital marketing in India. Strong analytical and data-driven decision-making skills. Clear communicator. Exceptional critical thinking, with the ability to translate market insights into actionable marketing strategies focused on outcomes. Deep experience working on full-funnel campaigns including digital, social media, influencer marketing and trans-creation of global campaigns for local markets. Experience working with agencies to craft compelling messages that captivate audiences and offer them compelling solutions. Customer-first approach. Understand their needs and motivations to build outstanding experiences and successful customer journeys. Balance creative inspiration with a strong commercial understanding. Excellent project management skills and the ability to work in a fast-paced environment, with attention to detail. Navigate a matrix organization and be able to influence people at all levels of the organisation. Relevant bachelor's degree required. Knowledge of Adobe products highly desirable. Proficient spoken and written English, additional languages for India valued.

As a Research Associate, your main responsibility will be to gather and analyze data from multiple sources to support campaign strategies. You will work closely with content, marketing, and design teams to ensure that messaging aligns with audience insights. Monitoring performance metrics and offering actionable suggestions for optimization will also be a key part of your role. Additionally, you will be required to conduct competitor and market research to aid in strategic planning. Your ability to summarize findings into clear reports and visual presentations will be crucial in informing decision-making processes. Furthermore, you will play a role in enhancing research methodologies and tools for continuous improvement. This position is full-time and permanent, requiring you to work in person. Kindly share your experience working as a Research Associate in your application.,

The company Voylla Fashions is a leading fashion jewelry brand known for its high quality, unique, and affordable designs. With a strong presence in both online and offline markets, Voylla has established itself as a household name in the accessories industry. The company is dedicated to providing innovative and customer-centric solutions to meet the evolving demands of the fashion jewelry market. For more information, please visit www.voylla.com. We are currently looking for a detail-oriented and dedicated Assistant Warehouse Manager to support the day-to-day operations of our warehouse. The ideal candidate will be responsible for tasks such as inventory management, staff supervision, logistics coordination, and ensuring the safe and efficient handling of goods. Key Responsibilities: - Assist the Warehouse Manager in planning, coordinating, and monitoring warehouse operations. - Oversee the receiving, storage, and dispatch of goods to maintain accuracy and efficiency. - Maintain up-to-date records of inventory, shipments, and deliveries. - Ensure compliance with health and safety standards in the warehouse. - Supervise warehouse staff and provide necessary training. - Collaborate with other departments (such as procurement, sales, logistics) to ensure timely dispatch. - Monitor performance metrics and recommend improvements. - Handle discrepancies and resolve any warehouse-related issues. - Ensure proper maintenance of equipment and cleanliness in the warehouse. Requirements: - Bachelor's degree in Logistics, Supply Chain, or a related field (preferred). - Minimum of 2-4 years of experience in warehouse operations or a similar role. - Strong organizational and leadership skills. - Proficiency in warehouse management systems (WMS). - Proficient in MS Office, especially Excel. - Ability to work under pressure and multitask effectively. - Willingness to work in shifts if required. - Knowledge of inventory control systems. - Familiarity with lean warehousing principles. Job Types: Full-time, Permanent Benefits: - Commuter assistance - Health insurance - Life insurance - Paid sick time - Paid time off - Provident Fund Application Question(s): - Current CTC - Expected CTC - Are you comfortable with the working location in Ramchandrapura, Jaipur - How many years of experience do you have with Advance Excel - How many years of experience do you have with Unicommerce - Do you have prior experience in the Jewelry, Apparel, Fashion, or FMCG sector Work Location: In person Application Deadline: 24/07/2025,

As an Operational Efficiency expert, you will be responsible for optimizing production schedules to minimize downtime and maximize output. You will implement advanced manufacturing technologies to improve efficiency and monitor production metrics to identify areas for improvement. Your role will also involve developing strategies to reduce production costs while maintaining quality, conducting regular reviews of resource utilization, and promoting recycling and reuse of materials. You will lead initiatives to adopt lean manufacturing practices, drive automation, and digital transformation in production processes. Ensuring adherence to industry regulations and safety standards, conducting safety audits, and providing training sessions for staff will be crucial aspects of your job. Forecasting production requirements based on sales projections and market trends, ensuring production capacity aligns with demand fluctuations, and optimizing resource allocation to achieve production targets will be part of your responsibilities. Establishing rigorous quality control protocols, implementing real-time monitoring systems, and maintaining high standards of product consistency and reliability are essential for ensuring customer satisfaction. You will also be involved in continuous improvement by conducting root cause analysis for quality issues, benchmarking against industry standards, and collaborating with suppliers to ensure compliance with quality standards. It will be your responsibility to foster a culture of quality awareness among employees and ensure regulatory compliance for all products. In the procurement domain, you will implement systems for inventory management, monitor sourcing of materials responsibly, and mitigate risks related to supply chain disruptions. Designing and implementing efficient supply chain strategies, collaborating with suppliers, and optimizing transportation management will be key aspects of your logistics responsibilities. Additionally, you will oversee warehouse operations, develop systems for timely delivery, and implement eco-friendly practices in logistics. Leveraging technology for logistics operations, monitoring and controlling logistics costs, and establishing performance metrics will also be part of your role. This is a full-time position with benefits including health insurance and provident fund. The work schedule includes day and night shifts, and the work location is in person.,

We are looking for a Senior Manager, Talent Acquisition to spearhead the organization's talent acquisition strategy and operations, emphasizing the establishment of a diverse and high-performing workforce. This role entails a blend of strategic leadership and operational finesse, necessitating close collaboration with senior leaders to attract top-tier talent, especially for leadership and mission-critical positions. As the Senior Manager, you will be responsible for overseeing a team of recruiters and implementing innovative recruitment practices that align with Landmark Digital's business objectives. Your responsibilities will include developing and executing a comprehensive talent acquisition strategy that aligns with the company's growth and workforce planning objectives. You will work closely with executive leadership to anticipate and meet hiring needs for leadership roles and critical positions, ensuring alignment with the organization's strategic goals. Additionally, leveraging market intelligence and data insights to proactively address talent gaps and identify emerging recruitment trends will be crucial. It is imperative to ensure that hiring strategies mirror the company's dedication to diversity, equity, and inclusion, fostering an innovative and inclusive workforce. You will act as a trusted advisor to senior leaders and hiring managers, offering insights into hiring trends, talent market conditions, and best recruitment practices. Collaborating with cross-functional teams such as HR, Business Leaders, and Finance to align headcount planning with organizational priorities will also be part of your role. Establishing strong partnerships with stakeholders to facilitate a seamless and effective recruitment process is essential. Leading, mentoring, and developing a team of recruitment professionals to cultivate a culture of high performance and collaboration will be a key aspect of this role. Defining team objectives and performance metrics that align with business goals, promoting continuous learning and development within the team, and implementing innovative sourcing and recruiting practices to enhance the team's effectiveness are critical responsibilities. In terms of operational excellence, you will oversee the entire recruitment lifecycle to ensure a high-quality experience for both candidates and hiring managers. Continuously refining and optimizing recruitment processes, tools, and metrics to enhance efficiency and effectiveness is paramount. Driving improvements in time-to-fill, quality of hire, and other key performance indicators to meet business objectives while ensuring compliance with relevant hiring policies, regulations, and standards will be part of your operational duties. You will lead initiatives to attract and hire talent from diverse backgrounds, aligning with the organization's commitment to equity and inclusion. Implementing unbiased hiring practices and promoting inclusive candidate engagement throughout the recruitment lifecycle will be crucial in fostering a diverse and inclusive workforce. Additionally, you will personally manage and oversee recruitment for senior leadership and mission-critical roles, ensuring that the organization attracts top-tier talent for key positions. Partnering with executives to define hiring requirements, identifying critical skills and competencies for leadership success, and driving strategic outreach and relationship-building efforts to engage with passive candidates are integral to this role. Collaborating with the Marketing and HR teams to enhance Landmark Digital's employer brand and position the company as a preferred employer in the market is also part of the role. Representing Landmark Digital at industry events, conferences, and other platforms to attract top talent and enhance the organization's presence in the talent market will be essential. The ideal candidate for this role should have 10+ years of experience in talent acquisition, with at least 5 years in a leadership capacity. A proven track record in managing recruitment strategies for mid-to-senior-level roles and leadership hiring, experience in driving strategic talent initiatives, and managing high-performing teams are required. Strong business acumen, exceptional stakeholder engagement and collaboration skills, expertise in data-driven recruitment decision-making, and proficiency in leading and developing recruitment teams are essential skills for this position. If you bring a strategic mindset focused on long-term organizational goals, a passion for building and developing high-performing teams, a commitment to creating an inclusive and innovative work environment, and the ability to balance strategic oversight with operational excellence to deliver exceptional hiring results, then this is an exciting opportunity for you to shape Landmark Digital's talent acquisition strategy and contribute to building a robust and innovative hiring ecosystem. Join us if you are a results-driven leader with a passion for talent and organizational growth.,

The Sales Development Associate (SDA) plays a crucial role in supporting the Client Growth Team (CGT) by providing comprehensive sales, marketing, and administrative support to enhance client relationships, streamline operations, and drive growth through cross-selling and upselling efforts. Working closely with Relationship Managers (RMs) and reporting to the CGT Leader, this role may involve occasional travel. At TresVista, employees" growth and development are prioritized, with a clear career progression path for successful SDAs. Advancement opportunities include becoming a Senior Sales Development Associate (SSDA), progressing to Vice President (VP), Executive Vice President (EVP), and ultimately Senior Vice President (SVP). Each role entails increased account management responsibilities and higher sales targets, offering ample prospects for professional growth. Key Responsibilities: - Assisting RMs in preparing sales presentations, proposals, and contracts - Conducting market research to identify potential clients and opportunities - Coordinating marketing campaigns, managing social media accounts, and creating promotional materials - Organizing events and webinars to engage clients and prospects - Handling scheduling, meeting coordination, and maintaining client databases and CRM systems - Serving as a client point of contact, addressing inquiries, ensuring customer satisfaction, and managing client relationships - Generating and analyzing sales reports, tracking performance metrics, and providing insights to the CGT Prerequisites: - Strong organizational and multitasking skills - Excellent communication and interpersonal abilities - Ability to work independently and collaboratively - Proficiency in Microsoft Outlook, PowerPoint, Excel, CRM systems, and other productivity tools - Experience in Financial Services and/or Outsourcing Industry (preferred) - Knowledge of digital marketing tools and techniques (preferred) - Familiarity with data analysis and reporting (preferred) - Commercial acumen, good communicator, eloquent, ambitious, confident, with aspirations for future sales and management roles Experience: 0-2 years of proven work experience in Account Management, Sales, or a related field Education: Bachelor's degree in business, Marketing, or a related field Compensation: As per industry standards,

As a highly experienced and results-driven Manager, Training and Development, you will be responsible for leading training initiatives and driving organizational growth through effective programs. Your role will involve developing and implementing training strategies aligned with business objectives, managing the training budget effectively, and designing technical and soft skills training programs. You will also be required to measure the effectiveness of training programs using key performance indicators (KPIs) and provide actionable insights. Additionally, leading and mentoring a team, fostering a collaborative culture, and ensuring the alignment of training programs with business goals will be key responsibilities. You should have 8-13 years of experience in a training, development, or similar role, with hands-on experience in delivering technical and soft skills training programs. A strong background in budgeting, planning, and resource allocation for training initiatives is required, along with expertise in competency mapping and aligning training with organizational goals. Candidates with a technical background, experience in software services, R&D, or product companies, and prior experience in a Global Capability Center (GCC) are preferred. Proven experience in team management, preferably in a global or regional capacity, will be an added advantage for this role. Join us at LG Soft India and be a part of our dynamic team where your skills and expertise will contribute to the growth and success of our organization.,

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Role Overview: Were on the lookout for a Buzz Lead Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, youll shape the voice of our brand across platformsespecially Facebook and Instagramby creating buzzworthy content, driving engagement, and turning attention into action. You wont just postyoull spark. Whether its a viral moment, a timely trend, or a high-impact campaign, youll lead the charge in making our brand part of everyday conversations. Youll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 67 Sub-Group Heads and 1520 Content Associates. What Youll Do - Develop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performance Plan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact postswithout owning editorial planning Launch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendly Continuously experiment with creatives, copy, and targeting to drive performancetest fast, learn faster Monitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voice Partner with niche influencers, creators, and fan communities to co-create content and drive organic engagement Track and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIssuch as traffic, retention, and content discoverability while owning execution purely from a social amplification lensStay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve.

Role Overview: Were on the lookout for a Buzz Lead Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, youll shape the voice of our brand across platformsespecially Facebook and Instagramby creating buzzworthy content, driving engagement, and turning attention into action. You wont just postyoull spark. Whether its a viral moment, a timely trend, or a high-impact campaign, youll lead the charge in making our brand part of everyday conversations. Youll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 67 Sub-Group Heads and 1520 Content Associates. What Youll DoDevelop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performancePlan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact postswithout owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendlyContinuously experiment with creatives, copy, and targeting to drive performancetest fast, learn fasterMonitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voicePartner with niche influencers, creators, and fan communities to co-create content and drive organic engagementTrack and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIssuch as traffic, retention, and content discoverabilitywhile owning execution purely from a social amplification lensStay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

Role Overview: Were on the lookout for a Buzz Lead Social & Audience Growth who lives at the intersection of content, culture, and conversation. In this role, youll shape the voice of our brand across platformsespecially Facebook and Instagramby creating buzzworthy content, driving engagement, and turning attention into action. You wont just postyoull spark. Whether its a viral moment, a timely trend, or a high-impact campaign, youll lead the charge in making our brand part of everyday conversations. Youll also own key performance metrics like link clicks, CTR, and reach, working closely with editorial, design, and growth teams to scale our presence and deepen our connection with the audience. Reporting and Scope: This role reports to the Head of Content & Co-Founder (Jaskirat Arora) and will lead a broader team structure comprising 67 Sub-Group Heads and 1520 Content Associates. What Youll Do Develop and execute high-impact social media strategies tailored to each platformincluding Facebook, Instagram, TikTok, Threads, Flipboard, Twitter/X, and YouTube Shortsto drive audience growth, engagement, and performancePlan and optimize paid campaigns (especially on Meta) with a performance-first mindsetfocused on metrics like link clicks, CTR, and conversionsAmplify editorial content across social platforms through timely, high-impact postswithout owning editorial planningLaunch real-time buzz campaigns that align with trending topics, pop culture moments, or live eventsworking like a live editorial desk on socialIdentify and implement new content formats (Reels, carousels, polls, memes) to keep the brand culturally in-tune and algorithm-friendlyContinuously experiment with creatives, copy, and targeting to drive performancetest fast, learn fasterMonitor social media sentiment, moderate comments, and respond quickly during crisis moments to protect and shape the brands voicePartner with niche influencers, creators, and fan communities to co-create content and drive organic engagementTrack and report performance across platforms using tools like Meta Ads Manager, CrowdTangle, Chartbeat, TweetDeck, and native analyticsfocused on clicks to conversionsExperience with tools like Buffer, Later, or Sprout Social is a plus. Partner with growth, product, SEO, and distribution teams to inform and support their KPIssuch as traffic, retention, and content discoverabilitywhile owning execution purely from a social amplification lensStay up to date on algorithm changes, emerging platforms, and competitor activity to ensure the brand remains ahead of the curve

We are looking for a highly skilled and experienced Team Leader to join our team at Equitas Small Finance Bank. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, with a strong background in leading teams and driving business growth. Roles and Responsibility Lead and manage a team of sales professionals to achieve business objectives and targets. Develop and implement strategies to drive sales growth and expand the customer base. Provide coaching and training to team members to enhance their skills and performance. Monitor and analyze sales performance metrics to identify areas for improvement. Collaborate with cross-functional teams to develop and execute business plans. Foster a positive and productive work environment that promotes teamwork and employee development. Job Requirements Proven experience as a Team Leader in the BFSI industry, with a minimum of 2 years of experience. Strong leadership and management skills, with the ability to motivate and inspire team members. Excellent communication and interpersonal skills, enabling effective collaboration with colleagues and customers. Ability to analyze sales data and develop strategies to improve performance. Strong problem-solving and decision-making skills, with the capacity to work under pressure. Experience working in a fast-paced environment and adapting to changing circumstances.

We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-8 years of experience in the BFSI industry, preferably with a background in receivables. Roles and Responsibility Manage and oversee the receivables process to ensure timely payments and minimize bad debts. Develop and implement effective strategies to improve cash flow and reduce receivables. Collaborate with cross-functional teams to resolve customer complaints and disputes. Analyze and report on receivables performance metrics to identify areas for improvement. Ensure compliance with regulatory requirements and internal policies related to receivables. Maintain accurate records and reports of receivables transactions and activities. Job Requirements Strong knowledge of accounting principles and practices related to receivables. Excellent communication and interpersonal skills to work effectively with customers and internal stakeholders. Ability to analyze data and provide insights to inform business decisions. Proficient in using financial software and systems to manage receivables. Strong problem-solving skills to resolve complex issues related to receivables. Ability to work in a fast-paced environment and meet deadlines.

We are looking for a skilled professional with 5-6 years of experience to join our team as a Service & Operation Manager in the BFSI industry. The ideal candidate will have a strong background in managing services and operations, with excellent leadership and communication skills. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead and motivate teams to achieve operational excellence and meet targets. Analyze performance metrics and identify areas for improvement. Collaborate with cross-functional teams to drive business growth and expansion. Ensure compliance with regulatory requirements and industry standards. Job Requirements Proven experience in service and operations management within the BFSI industry. Strong knowledge of banking operations, financial products, and regulations. Excellent leadership, communication, and interpersonal skills. Ability to analyze data and make informed decisions to drive business outcomes. Strong problem-solving and conflict resolution skills. Experience in managing budgets and resources to achieve operational goals.

We are looking for a highly skilled and experienced Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-8 years of experience in the BFSI industry, preferably with a background in receivables management. Roles and Responsibility Manage and oversee the collection process to ensure timely recovery of outstanding amounts. Develop and implement effective strategies to minimize non-performing assets (NPA) and improve cash flow. Collaborate with internal teams to resolve customer complaints and disputes related to loan recoveries. Analyze financial data to identify trends and areas for improvement in the receivables process. Ensure compliance with regulatory requirements and company policies regarding debt collection practices. Maintain accurate records and reports on receivables performance metrics. Job Requirements Strong knowledge of accounting principles and practices relevant to receivables management. Excellent communication and interpersonal skills for interacting with customers and internal stakeholders. Ability to work in a fast-paced environment and meet deadlines while maintaining attention to detail. Proficiency in MS Office applications, particularly Excel, for data analysis and reporting. Experience with collections software or similar tools is an asset. Strong analytical and problem-solving skills to resolve complex issues related to loan recoveries.

We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-7 years of experience in the BFSI industry, preferably with a background in receivables. Roles and Responsibility Manage and oversee the entire receivable process, including invoicing and collections. Develop and implement effective strategies to improve cash flow and reduce bad debts. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on receivable performance metrics, providing insights for improvement. Ensure compliance with regulatory requirements and internal policies. Maintain accurate and up-to-date records of all transactions and interactions. Job Requirements Strong knowledge of accounting principles and practices, particularly in receivables. Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues. Proficiency in MS Office and other relevant software applications. Ability to analyze data and provide actionable insights to support business decisions. Strong problem-solving skills, with the ability to think critically and creatively. Experience working in a fast-paced environment, prioritizing multiple tasks and deadlines.

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for Support voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilitiesSupport voice/email/messaging Customer contactsProvide support for resolution of customer problems, issues, requests and queries Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents To perform assigned skill sets and its corresponding activities and tasks efficiently To support & record a variety of customer service issues .Validate, investigate and resolve these issues within established guidelines This includes coordinating with the escalation path which may include but not limited to internal Accenture or Client To provide customers with a positive call experience by exhibiting positive call conversation behaviors and etiquette, a sense of urgency, knowledge in the product and service, genuine concern for the customer, with timely and efficient resolution of issues To promote and maintain a high level of professionalism, reliability, and work attitude through attendance, metric performance, and interaction with peers and management To promote, proactively maintain & enhance positive relationships for Client/Customers/Accenture through excellent performance of accountabilities Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Marketing Operations - Adobe Campaign Classic Designation: Marketing Platform Auto Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAdobe Campaign uses customer data to create, coordinate, and deliver dynamic campaigns through email, mobile, offline channels etc. What are we looking for 3.Task Management and Work Orchestration:oOversee and coordinate task management across multiple campaign stages, including monitoring, email development, and deployment.oCollaborate with cross-functional teams to ensure campaigns are delivered on time and meet the quality standards expected.oMaintain close communication with project managers to track progress and ensure timely execution.4.CRM tool knowledge:Experience in CRM tool knowledge like Braze, adobe, SFMC will be added advantage2.Data Tracking & Reporting:oTrack and document campaign performance metrics, providing detailed reports to stakeholders.oCollaborate with project managers (PMs) and technical leads to quickly identify, escalate, and resolve any campaign anomalies or issues.oProvide actionable insights based on campaign data to help refine and optimize future campaigns. Roles and Responsibilities: 1.Campaign Monitoring:oUtilize dashboards within SFMC, Adobe or Braze and external tools to monitor and analyze campaign journeys, Cloud Pages, and adhoc campaigns.oRegularly review campaign performance to ensure smooth execution and compliance with set goals.oAct as the first line of defense to identify campaign-related issues and anomalies, ensuring timely resolution. Qualification Any Graduation

Our vision is to transform how the world uses information to enrich life for . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Role Overview We are looking for a highly skilled Senior Engineer who will lead SSD failure analysis (FA) , debug , and performance validation activities for NVMe-based products. This role is execution-focused with a deep emphasis on hands-on debugging, test script ownership, and performance analysis, while firmware development is secondary. Key Responsibilities Own and lead first-level FA and debug of SSD firmware issues - triage logs, isolate failures, and identify root causes. Drive execution of validation and performance testing , including tracking test failures, generating debug reports, and working with developers to implement fixes. Develop, maintain, and optimize performance test scripts (e.g., IOPS, latency, throughput) for SSD firmware validation. Perform latency profiling, throughput analysis , and trace interpretation to identify bottlenecks or firmware-level inefficiencies. Analyze logs from NVMe/PCIe-based SSD systems to identify protocol-level or firmware-level faults. Support issue recreation in lab setups , handle escalations from validation or system teams, and communicate findings clearly. Coordinate with cross-functional teams (firmware dev, validation, hardware, product engineering) to drive quick resolution. Maintain and enhance debug infrastructure, trace capture frameworks, and automation tools for validation teams. Contribute to execution strategy, milestone planning, and prioritization of critical firmware issues for closure. Act as a technical bridge between validation and firmware development teams. Required Experience 4-8 years in SSD firmware domain, specifically in execution, debug, and failure analysis . Strong knowledge of NVMe protocol , NAND flash management, and SSD architecture. Hands-on experience with performance metrics , latency breakdowns , and system profiling . Strong debugging skills with tools like serial logs, logic analyzers, JTAG, and trace decoders. Ability to write, debug, and manage performance-related test scripts (Python, Bash, or similar). Experience with defect tracking tools (e.g., Jira), log analysis, and execution dashboards. Understanding of embedded environments ARM architecture and C/C++ familiarity is a plus (reading/modifying code only).

Project Role : Security Delivery Lead Project Role Description : Leads the implementation and delivery of Security Services projects, leveraging our global delivery capability (method, tools, training, assets). Must have skills : Security Information and Event Management (SIEM) Good to have skills : Security Delivery GovernanceMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Delivery Lead, you will be at the forefront of implementing and delivering Security Services projects. Your typical day will involve coordinating with various teams to ensure that projects are executed efficiently, utilizing our global delivery capabilities. You will engage in strategic planning, oversee project timelines, and ensure that all security measures are effectively integrated into the delivery process. Your role will also require you to adapt to evolving security challenges and provide guidance to your team, ensuring that they are equipped with the necessary tools and knowledge to succeed in their tasks. Collaboration and communication will be key as you work to align project goals with organizational objectives, fostering a culture of security awareness and proactive risk management throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development sessions to enhance team capabilities and knowledge in security practices.- Monitor project progress and performance metrics to ensure alignment with security standards and objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Security Information and Event Management (SIEM).- Good To Have Skills: Experience with Security Delivery Governance.- Strong understanding of security frameworks and compliance standards.- Experience in incident response and threat management.- Proficient in risk assessment and vulnerability management techniques. Additional Information:- The candidate should have minimum 7.5 years of experience in Security Information and Event Management (SIEM).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education