1637 Performance Metrics Jobs - Page 3

Role Overview: As an Inbound Sales Associate for the UK Inbound Sales Process, you will be responsible for converting incoming inquiries and leads into sales opportunities. Your role involves engaging with potential customers through various communication channels like phone, email, and chat. Strong communication skills, customer-centric approach, and the ability to excel in a fast-paced sales environment are crucial for this position. Key Responsibilities: - Handle inbound sales inquiries promptly and professionally, providing exceptional service to every customer interaction. - Engage with prospects to understand their needs, address questions, and offer relevant information about products...

As an Assistant Manager, Buying Operations at Saks Global, you will play a crucial role in overseeing the Sample Management & item setup process. Your responsibilities will include driving process improvement, efficiency metrics development & implementation, achieving sales plans, conversion goals, usability performance targets, and corporate objectives. You will lead teams to ensure timely production of merchandise, accurate turn-in processes, and drive ongoing efficiency & quality improvements. Key Responsibilities: - Monitor volumes & prioritize teams workload to meet timelines effectively - Create solutions to streamline operations, improve consistency, and increase team efficiency - Dev...

Role Overview: You will be joining a team that dreams big and is always looking forward to serving up new ways to meet life's moments. As an Operations PMO at AB InBev GCC, you will play a crucial role in executing the GBS Operational Excellence Program in GCC. Your main responsibilities will include envisioning, strategizing, and executing Ops priorities, driving key projects, and delivering on 1YP-3YP plans through a data-driven approach. Key Responsibilities: - Fully comprehend the company's Ops Excellence program and implement ideas to execute existing plans and drive the OE framework - Collaborate with Fin Ops towers and other GCC teams to monitor progress through logical dashboards, tr...

As a Startup Account Executive at Anthropic's Bangalore hub, you will be playing a crucial role in bringing safe and advanced AI technology to India's vibrant startup ecosystem. Your responsibilities will include: - Building relationships with key stakeholders in India's startup ecosystem, ranging from seed-stage founders to scale-up leadership teams - Navigating complex sales cycles involving technical decision-makers such as CTOs, engineering leads, and product heads - Guiding founders and CTOs through their AI transformation journey and ensuring successful adoption of Claude across diverse use cases - Developing market insights specific to Indian startups, understanding their unique requi...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role As a Chat Servicing Team Leader at American Express, you will be responsible for leading a team of chat agents to deliver ...

Purpose Responsible for ensuring timely and profitable delivery of shipments to customers through effective management of service center operations & PUD/ DC operations in the area Key Responsibilities Responsibilities Financial Support Area Head in developing the budget for the Area Ensure adherence to budgeted capital and operational costs for the Area; Track Operating Costs per Movement (OCPM) and Operating Cost per Kilogram (OCPK) on a regular basis and take corrective actions, if any Operational Ensure timely, accurate and profitable delivery of shipments to customers as per contractual terms and conditions through effective management of Area operations Oversee the management of all Se...

This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. DESCRIPTION: Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven ...

Company Description Pintola began in 2012 with the aim to create healthy, delicious, and ready-to-eat food products. As India's leading brand for health-focused, high-protein foods, Pintola was the first in India to introduce 100% natural peanut butter. Our product range includes premium nut butters, breakfast cereals, high-protein oats, and various vegan options. We are committed to serving over 100 million people with nutritious solutions made from 100% natural ingredients, with no preservatives and no compromise. Our mission is to be India's best company for peanut butter and health-focused foods, supporting healthier lives. Role Description This is a full-time on-site role located in Ahm...

About the role: We are seeking a data-driven and business-savvy Business Planning, Sr. Manager to support the development and execution of our On Trade strategy. This role will be instrumental in driving actionable insights, tracking performance, and enabling strategic decision-making to enhance activation effectiveness, optimize budgets, and stay ahead of market trends. Role Responsibilities: Key Responsibilities: Business Planning Devise a strategy to achieve goals at a brand and org level from the On Trade Channel Define the Segment wise priority, Tracking KPIs, Brand plans across all markets Performance Tracking & Reporting: Monitor and report on plan vs. achievement for all activations....

Company Description Yash Enterprises has been a leader in debt management since 2006. With over 17 years of experience, we provide institutions and organizations with comprehensive solutions for debt management. Headquartered in Jodhpur, we have a strong presence across North and West India. Our operations are defined by meticulous management and robust processes, ensuring quality and punctuality for our esteemed clients. We are expanding and looking for experienced professionals to join our team and contribute to our growth in banking collections and recoveries. Role Description This is a full-time, on-site role located in Pune for a Branch Manager. The Branch Manager will oversee daily ope...

Description GlobalLogic looking for a dynamic and results-oriented Associate Lead to manage a team of 25+ members and ensure consistent delivery of high-quality outcomes in line with client-defined Service Level Agreements (SLAs). The ideal candidate will possess strong leadership, analytical, and interpersonal skills to drive team performance, ensure process excellence, and foster a positive, high-energy work environment. Requirements 3 8 years of experience in operations or process management, including at least 2 years in a team lead/associate lead capacity. Proven experience in handling 25+ team members in a high-performance environment. Strong understanding of SLAs, quality metrics, and...

About PSG Global Solutions PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering outsourced recruiting support across key industries such as staffing, healthcare, retail, logistics, IT, and customer support. We combine offshore cost efficiency with high-performance standards to help our clients achieve their hiring goals effectively and at scale. With a best-in-class Net Promoter Score of 82 and a strong client retention rate, PSG is recognized for its commitment to service excellence and measurable results. Our global workforce is driven, collaborative, and focused on delivering outcomes that directly contribute to client success and organizational gro...

As a Sales Manager at Mindtel, you will be responsible for leading and managing the sales team to achieve sales targets and drive revenue growth. Your role will involve developing and executing effective sales strategies specifically tailored for SaaS products, identifying and pursuing new business opportunities, and building strong relationships with key clients and stakeholders. You will also be expected to analyze market trends, collaborate with the marketing team, provide coaching and mentoring to the sales team, and ensure customer satisfaction through attentive service and effective problem resolution. Additionally, you will participate in industry events and conferences to enhance the...

In this role, you will be responsible for overseeing day-to-day operations across departments to ensure smooth workflows. You will develop and implement operational policies and procedures, manage budget forecasts, and allocate resources efficiently. Monitoring performance metrics and driving continuous improvement initiatives will also be key aspects of your responsibilities. Key Responsibilities: - Oversee day-to-day operations across departments - Develop and implement operational policies and procedures - Manage budgets forecasts and resource allocation - Monitor performance metrics and drive continuous improvement initiatives - Collaborate with leadership to align operations with strate...

As a Clinical Coach (Quality Improvement), your role involves supporting the district quality team and project team in developing the clinical competencies and skills of facility clinical and managerial staff. You will be responsible for coaching and mentoring healthcare professionals in applying quality improvement methodologies to enhance clinical processes and patient outcomes. Additionally, you will devise clinical protocols, procedures, standards, and specifications to achieve National Quality Assurance Certification for health facilities. **Key Responsibilities:** - Collaborate with clinical staff to assess current practices, identify areas for improvement, and develop action plans. - ...

Company Description Silaris Informations Pvt Ltd is a customer-centric digital BPO specializing in providing end-to-end solutions for Customer Interaction Centre (CIC). Established in 2011, our digital solutions have carved out a niche for the BFSI vertical in India. Our business philosophy focuses on quality service and customer delight, enhancing cost efficiency. Backed by artificial intelligence, speech analytics, and Robotics, our services are tailor-made based on industry experience. Role Description This is a full-time on-site role for a Business Manager located in Delhi, India. The Business Manager will be responsible for overseeing daily operations, managing staff, developing busines...

Develop and implement training modules for customer service processes and tools. Facilitate onboarding and continuous learning for customer service representatives. Ensure alignment with service quality standards, compliance guidelines, and company policies. Monitor training effectiveness and drive improvements based on feedback and performance metrics. Support process documentation and updates in collaboration with operations and quality teams. Scope of Work: Training Content Development: Create SOPs, role-play scenarios, e-learning modules, and quick reference guides. System Training: Provide hands-on training on CRM, ticketing, and communication platforms. Quality Alignment: Work with QA ...

DESCRIPTION Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products eac...

Description Job summary Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Inbound Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute mill...

As a Regional Head - North in the Distribution - Commercial department, your role will involve achieving regional business targets across commercial lines by effectively managing brokers, intermediaries, and clients. You will be responsible for driving new business acquisition, ensuring high renewal rates, maintaining service excellence, and enhancing market presence. Leading and developing a regional team will be crucial to fostering a performance-oriented culture focused on growth, compliance, and operational efficiency. **Key Responsibilities:** - Meet or exceed monthly and annual business targets across all assigned lines of business. - Drive new business acquisition through brokers and ...

As an Operations Manager Retail at Shivera Lifestyle Pvt. Ltd, your role will involve overseeing the day-to-day operations of the retail store in Vadodara. You will be responsible for managing inventory, supervising staff, and ensuring a seamless customer experience. Your contribution will include optimizing processes to enhance efficiency and profitability. **Key Responsibilities:** - Manage inventory effectively to meet customer demands - Supervise and lead staff to ensure smooth store operations - Utilize retail analytics and performance metrics to drive sales - Optimize processes to increase efficiency and profitability - Ensure excellent customer service standards are maintained - Colla...

You are a highly experienced and dynamic SAP Grow Capability Leader responsible for developing the overall SAP Grow capability and go-to-market offerings, including accelerators. Your role involves leading the development and enhancement of the SAP Grow capability, ensuring alignment with industry standards and market demands. You will develop and implement go-to-market strategies for SAP Grow offerings, create accelerators to drive market penetration and customer adoption, and collaborate with cross-functional teams to design and deliver innovative SAP solutions that meet client needs and drive business value. Conducting thorough market analysis to inform capability development and go-to-ma...

As a Global Wellness and Resiliency Manager, your role involves developing and driving the global wellness and resiliency strategy in alignment with organizational goals and evolving business needs. You will lead the design, implementation, and continuous improvement of enterprise-wide wellness programs, crisis intervention protocols, and resiliency initiatives. Your responsibilities will also include ensuring alignment of local and regional wellness activities with global standards and best practices. Key Responsibilities: - Oversee and provide direction to regional and senior wellness managers, life coaches, and external clinical partners across all assigned locations. - Establish performa...

As an Inbound Sales Associate for the UK Inbound Sales Process, your role is crucial in converting incoming inquiries and leads into sales opportunities. You will be the initial point of contact for potential customers contacting the company via phone, email, or chat channels. Your primary responsibility will be to engage with these prospects, understand their needs, and effectively position the products or services to meet their requirements. Strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment are essential for this role. - Handle inbound sales inquiries promptly and professionally - Engage with prospects to understand their ...

You will be working as an Analyst and/or Associate in the Investment & Portfolio Management team at Cornerstone Ventures, a leading Enterprise Tech focused VC Fund. Your main responsibilities will include: - Deal sourcing and evaluation for new investment opportunities - Scout for new opportunities and research about new innovations across various sectors - Track, manage, drive, and enhance incoming deal-flow - Continuous engagement with Founders of Portfolio companies to help them with strategic decisioning and enabling growth - Execute on growth initiatives planned for portfolio companies - Monitoring monthly performance and building performance metrics for portfolio companies - Monitoring...