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1.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Duration: 15Months Job Type: Contract Work Type: Onsite Job Description : New product launching team, manage the website know how e-commerce business work knowledge on content management tools (content studio) work with stakeholders Good communication skills, logical thinking. Mandatory Skills: Primary skills: Excellent Communication (Excellent written and verbal English) Any Graduate Should have knowledge into Online Business Prior Experience in E Commerce Background in Launching and maintaining a content online & driving governance to maintain good CSAT & Engagement Online Fair understanding on E Commerce performance metrics Experience: Total Exp: 1-3 Years Rel Exp: 6 months 1year
Posted 2 months ago
4.0 - 9.0 years
10 - 20 Lacs
Pune
Work from Office
Skills: 1] Hands-on experience in LLM/ML based application development 2] Productionizing LLM/ML apps Data Handling/processing/engineering Dataset creation/curation 3] Understanding of different LLM performance metrics, fine-tuning, prompt engineering 4] Image/Video Processing 5] Generative AI, OpenAI, Claude Knowledge. Good in Prompt Engineering, autogen or similar agentic framework knowledge Skills : - LLM/ML ,application development, Data Handling,Data processing,Data engineering,Dataset creation, LLM performance metrics, fine-tuning, prompt engineering, Image/Video Processing, Generative AI, OpenAI, Claude, Prompt Engineering, autogen, agentic framework
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Gurugram
Work from Office
About The Role : - Develop and execute strategic sales plans to achieve revenue goals.- Identify and engage new clients and build long-term agency relationships.- Collaborate with the marketing team to create customized proposals and presentations.- Conduct market research to identify industry trends and growth opportunities.- Negotiate and finalize contracts with clients, ensuring mutually beneficial terms.- Use CRM software and sales performance metrics for tracking and reporting.- Experience with MMP platforms such as Appsflyer, Branch.- Familiarity with tracking platforms like Trackier and HasOffers.- Expertise in campaign modelsCPM, CPC, CPL, CPA, CPR. Responsibilities: - Monitor sales performance and provide actionable insights for improvement.- Lead and mentor a sales team, offering guidance to improve results.- Collaborate with the delivery team to ensure smooth campaign launches.- Work independently and within a team in a fast-paced, dynamic environment. Benefits: - 5 days Work Week- Milestone based Leave Benefits- Performance linked Growth - Flexible working hours - Scheduled Appraisals This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
4.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About Us: PhonePe is the leader in UPI based payments in India. Our goal is to make digital payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe started in 2015 and crossed 2 bn transactions on its platform in 2019. We have a customer base of 150+ mm users and 6 mm merchants live on our platform. About Pincode: Pincode is a shopping app that offers a revolutionary new approach to e-commerce. Pincode places the local stores and sellers at the forefront of the digital shopping growth story. With Pincode, every Indian shopkeeper, regardless of their location, is digitally empowered to tap into the vast potential of e-commerce, creating unprecedented opportunities for growth, while driving innovation at scale. Summary: This role involves gaining a thorough understanding of the growth trends across various categories, including Supermarkets, F&V, M&P, Retail, FMCG, FMCD, Healthcare & Wellness, and Lifestyle. The individual will be responsible for ensuring timely store cataloging, managing stock levels and store audits, overseeing both current and new merchant relationships, handling the complete order lifecycle, leading a team of store executives, and tracking key store performance metrics. This is an On-field role. It is a 6 day shift base working with rotational weekoff Responsibilities: 1. Category Expertise and Merchant Management a. Category Understanding: You will need to develop a deep understanding of growth trends and dynamics in different sectors like Supermarkets, FMCG, Healthcare, Lifestyle, and others. This knowledge will help you align store offerings with market demand and growth opportunities. b. Merchant Management: This involves managing existing merchant relationships to ensure they meet operational standards, product availability, and quality. 2. Store Operations and Catalog Management a. Store Cataloging: A key responsibility is to ensure that all products and services are accurately cataloged in the system. This involves organizing them into correct categories, ensuring up-to-date product details, pricing, and availability, all within the required timelines. b. Stock Management and Audit: Managing inventory effectively is crucial. You will oversee quality checks, stock levels and conduct audits to ensure there are no discrepancies in stock records. 3. Pricing Strategy: You will be responsible for ensuring that product pricing is competitive by maintaining pricing parity with key competitors. This includes monitoring competitor pricing trends and adjusting your pricing accordingly to remain attractive to customers 4. Order and Fulfillment Management / Order Lifecycle: You will oversee the entire order process, from order creation to fulfillment and delivery. This includes ensuring that orders are accepted and packed as per defined TATs,, managing any issues that arise during the order process, and ensuring ground-level resolution based on tickets raised by customers. 5. Team Leadership and Performance Monitoring a. Team Management: Leading and managing a team of store executives will be a core responsibility. Youll need to ensure that your team is motivated, properly trained, and able to carry out their tasks efficiently. Providing guidance, setting expectations, and maintaining communication within the team will be essential for success. b. Store Metrics and Performance: Monitoring and improving key performance indicators (KPIs) will be critical. This could include metrics like sales performance, inventory turnover, merchant performance, or customer satisfaction. Youll need to use this data to drive decisions and make operational improvements. Requirements: Proven working experience of 3-5 years in sales/business development/cataloging/quick commerce operations Excellence communication and influencing skills Strong ethics and discretion while dealing with customers Drive for result, able to demonstrate/quantify success relative to established targets and metrics Strong bias for action, problem solving and ownership Ability to develop strong relationships with stakeholders and be a team player Exposure to the start up environment is an added advantage Basic Excel skills Should be ready to travel as this is a full-time field role PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Posted 2 months ago
2.0 - 6.0 years
3 - 8 Lacs
Noida
Work from Office
Mega Walk-in Drive: Sales Operations: Shiksha.com Date: 27th May'25 (Tuesday) Time: 10:00 AM - 3:00 PM Venue: C10, Infoedge India Limited, Sector-1 Noida (Opposite KIA motors, Near Sector-15 Noida metro station) Job description: Manage email campaigns for education clients, both universities and institutes. Collaborate with sales team to take understanding of clients campaign - courses offered, core courses, number of mailers sold, delivery commitment etc. Collaborate with design team to include relevant content in mailer creatives. Create Multiple Creatives/ Themes for both University Level Mailers and Course Level Mailers with a view to create positive impact on clients campaign. Drafting mailer execution tracker with proper analysis of Plan shared by account managers. Decide on mailer subject line, sender name, TG etc. Ensure that all client mailers are executed on planned day, keeping close tracking with mailer execution team and taking update every day on mailer campaigns. Monitor and analyze mailer performance, track open rates and click rates wrt Mailer Creatives, Subject Lines, Sender Names, TG, Freshness of Data. Provide insights and recommendations for future mailer activities based on data analysis and making adjustments wrt creative, sub line, sender name etc to improve engagement and conversion rates for clients.
Posted 2 months ago
4 - 8 years
10 - 13 Lacs
Hyderabad
Work from Office
RoleSenior Group Leader(Content Moderation) Location-Hyderabad. Trainable Skills: Ability to lead and guide a team Observation, Analytical & listening Skills Good knowledge of trending topics (Political/Sports/Entertainment/Sensitive events). Will be end to end responsible for the performance of the team (Accuracy, AHT, SLs, Attrition, Shrinkage, Development of employees etc. Essential Hiring Skills: 1. Ability to guide and lead a team of leaders | 2. Strong in data reading and implementations skills | 3. Should be able to think out of the box | 4. Must be good communication | 5. Should be comfortable working 24/7 and 365 days work culture | 6. Should agile & a quick learner | 7. Should have a ability to inspire and work under pressure. Exp- 5 to 8 Yrs. Exp needed as a Lead in content moderation project. Shift:24*7(Night) About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. ? Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects RoleSenior Group Leader(Content Moderation) Location-Hyderabad. Trainable Skills: Ability to lead and guide a team Observation, Analytical & listening Skills Good knowledge of trending topics (Political/Sports/Entertainment/Sensitive events). Will be end to end responsible for the performance of the team (Accuracy, AHT, SLs, Attrition, Shrinkage, Development of employees etc. Essential Hiring Skills: 1. Ability to guide and lead a team of leaders | 2. Strong in data reading and implementations skills | 3. Should be able to think out of the box | 4. Must be good communication | 5. Should be comfortable working 24/7 and 365 days work culture | 6. Should agile & a quick learner | 7. Should have a ability to inspire and work under pressure. Exp- 5 to 8 Yrs. Exp needed as a Lead in content moderation project. Shift:24*7(Night)
Posted 3 months ago
4 - 8 years
5 - 9 Lacs
Gurugram
Work from Office
About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ? Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: L&P Policy Acquisition & Servicing. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
4 - 8 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ? Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ? Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ? Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ? Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payroll(HCM). Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
2 - 5 years
3 - 8 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Role Summary: Job title: Paid Media (Performance Marketing) Experience : 3-5 yrs. of relevant experience Location : Pune In pursuit of this, we seek to hire a talented " Paid Media (Performance Marketing) " with at least 3-5 yrs. of full-time relevant experience with strong technical knowledge base to manager & deliver the best paid digital media campaigns to our clients. The purpose of this role is to assist with the planning, reviewing and optimization of Paid Search and Social campaigns whilst supporting the team in reporting and managing client accounts. Job description: Responsibilities: Maintain day-to-day client contact for SEM Campaign execution Responsible for understanding client goals and agency deliverables Responsible for contributing ideas to grow the client's business Develops comprehensive agendas for weekly client planning/status meetings Format and prepare weekly search reports for clients. Reports would be in the form of tables, graphs, summaries, and slides, illustrating data graphically and translating complex findings into written text. Tracks, analyses and summarizes program results and progress Provides clients with budget updates Help prepare and research needed materials for client presentations and engagements Conduct research and fact-finding for reports, presentations and articles Set up and provide support on 3-5 search projects of various sizes Perform keyword research and basic analysis Monitor progress of campaigns using various reporting tools Be able to clearly convey and explain search engine best practices to company associates and to clients. Training subordinates with goal to make each member self-efficient and execute independently. Proactively reviews and manages client data to ensure optimal performance on all campaigns Tracks and reports on campaign results, gathers data analysis and participates in weekly calls Generates campaign reports and is responsible for pacing, QA and trafficking Provides initial insights on campaign trends to executives and planners Qualifications & Requirements: A Graduate/PG/MBA in Digital Marketing or equivalent with at least 3-5 years ops experience implementing and supporting search marketing activities Detail-oriented with excellent verbal, written, and visual communication and interpersonal skills for a variety of audiences Enthusiasm for and ability in synthesizing large amounts of information and identifying key findings Team building skills along with deliverables. Have strong project management skills including demonstrated ability to think end-to-end, manage long-term projects and manage multiple projects simultaneously. Have excellent problem-solving and a logical, analytical skilled approach while interpreting the numbers and an impeccable business judgment.
Posted 3 months ago
3 - 5 years
3 - 7 Lacs
Bengaluru
Work from Office
We at LEAP are seeking a Creative Lead to manage creative projects at Leap. In this role, you'll oversee the creation of digital marketing assets for performance-driven campaigns and manage a small team. You'll collaborate closely with cross-functional teams to deliver high-quality creative strategies and assets that drive growth for the brand. The charter for this role will include Leading the creation of digital marketing assets, including video ads, static ads, and other content for performance campaigns Managing a small team , guiding them to produce high-quality creative deliverables on time Collaborating with marketing, tech, and product teams to ensure all creative projects are aligned with brand goals. Overseeing the development of creative strategies for digital campaigns to drive measurable results Ensuring all creative assets are optimized for digital platforms and tailored to specific campaign objectives Coordinating stakeholder management and ensuring clear communication across teams to meet business goals Ideal Persona would Have 3+ years of experience in creative roles, with at least 1-2 years in a managerial capacity. Demonstrate strong experience in leading the creation of marketing assets for digital campaigns, particularly performance-driven projects Be comfortable managing a small team and providing mentorship to ensure creative excellence Have a solid understanding of digital marketing campaigns, performance metrics, and how creative assets impact results Excel at collaborating with cross-functional teams and managing multiple stakeholders with varying needs Thrive in a fast-paced, dynamic environment and approach ambiguous situations with problem-solving skills
Posted 3 months ago
3 - 4 years
6 - 7 Lacs
Gurugram
Work from Office
About us: At its heart, Probo is India s leading online skill gaming platform building prediction markets for India. On Probo, users can find questions on many topics of their interest, like sports, news, finance and many more. Users can swipe yes or no to express their opinion and place trade(s), and by doing so they enter into an event contract with another user on the other side of the trade. Probo is a matching engine that enables the execution of this event contract. Each trade is INR 10, and at the end of the event contract, the user with the correct opinion wins the quantum at stake. Were also backed by 3 marquee investors- Sequoia, Elevation and Fundamentum. Role Overview We re looking for a Lead Copywriter who will own and define the voice of Probo across all touchpoints. From thumb-stopping performance ads and witty social posts to compelling push notifications and impactful brand films you will shape how India hears and feels Probo. You ll work closely with the brand, growth, product, and design teams to craft high-converting, insight-led communication that inspires action, builds trust, and turns users into fans. Key Responsibilities: Lead Communication Strategy & Execution Define and maintain Probo s tone of voice across channels. Translate marketing objectives into engaging narratives and action-driven content. Ensure consistency in messaging across all customer touchpoints. Creative Copywriting Across Formats Social Media: Topical, meme-worthy, witty posts that drive engagement. Performance Ads: Clear, persuasive, experiment-driven copy for banners, videos, L-bands, and more. Brand Films & Campaigns: Long-format storytelling and conceptual copywriting for brand-building films. Notifications & WhatsApp: Crisp, click-worthy copies for growth campaigns, CLM, and re-engagement flows. Product & UX Copy: Collaborate with product teams to ensure microcopy (onboarding, tooltips, empty states) aligns with the brand voice. Growth & Data-Driven Messaging Work with the Growth & CLM teams to optimize messaging for CTR, conversion, and retention. A/B test variations to identify what hooks and converts best. Collaboration & Mentorship Work closely with designers, video editors, and motion graphic artists to bring stories to life. Mentor junior writers, when hired, and help build a high-performing in-house content team. What We re Looking For 3-4 years of hands-on copywriting experience in fast-growing consumer tech, D2C brands, or creative agencies. Strong portfolio with work across digital, video, growth marketing, and brand. Excellent command over short-form and long-form writing in English (Hindi proficiency is a plus). Deep understanding of digital trends, pop culture, and internet-first language. Strong grasp of performance metrics understands how to write for CTRs, CVRs, and user activation. Ability to work in a fast-paced, collaborative, and feedback-driven environment. What You ll Love Own the voice of a high-growth startup disrupting a category. Freedom to experiment with ideas from mad memes to meaningful brand films. Work with a passionate team that cares about design, storytelling, and speed. Build a portfolio that touches everything brand, growth, product, and more. Next steps Finally, if this tickles your bones and you know what it takes to build magical user experiences, this is definitely the right place for you. Encouraging you to know more about us - Check our our app/trading platform : https://probo.in/
Posted 3 months ago
1 - 5 years
3 - 7 Lacs
Hyderabad
Work from Office
Key Responsibilities: - Identify and qualify potential leads through various platforms (Zoominfo, LinkedIn, etc.) - Analyze lead data to ensure alignment with sales targets and business goals. - Provide day-to-day support to the sales team by preparing necessary materials and presentations. - Prepare and deliver compelling PowerPoint presentations for sales meetings and client pitches. - Ensure the accuracy and integrity of CRM data and perform regular data clean-up. - Manage and optimize the sales operations process, ensuring accurate data entry and reporting within Salesforce. - Create and maintain sales documentation, workflows, and process improvements to streamline operations. - Monitor and report on key performance metrics related to sales activities and outcomes. - Develop and manage automated nurturing workflows using Pardot, ensuring leads progress through the funnel. - Work with the teams to identify key decision-makers and guide prospects through the sales journey. - Build and maintain Salesforce dashboards and reports to track performance metrics and forecast sales activity -Train and support team members on Salesforce best practices and usage. - Conduct in-depth research on market trends, competitors, and potential clients using platforms like Zoominfo and LinkedIn. - Present research findings to sales and marketing teams to inform strategy and decision-making. - Design visually appealing and informative PowerPoint presentations for both internal and external stakeholders.
Posted 3 months ago
9 - 14 years
10 - 16 Lacs
Hyderabad
Work from Office
MUST have 2yr Senior Manager Operationon paper from BPO Industry Call/WhatsApp cv to Neha 8287267407 Amit 8178259405 Work From Office-Hyderabad Must Know-English,Hindi and Telugu Required Candidate profile Work From Office-Hyderabad Must Know-English,Hindi and Telugu Call/WhatsApp cv to Neha 8287267407 Amit 8178259405 Perks and benefits Salary no constraint for suitable candidate
Posted 3 months ago
3 - 5 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication."Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Bachelor's degree (Any discipline)"Essentials : 4-6 Years overall experience 3+ Years Learning admin process experience with similar background Desirable : HR Domain certification Certification would be a plus Successfactors Experience is a plus Exposure to BPO industry" Roles and Responsibilities: "Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team assigned team members on learning and acquireing skills in process." Qualification Any Graduation
Posted 3 months ago
12 - 16 years
30 - 35 Lacs
Noida, Gurugram, Mumbai (All Areas)
Work from Office
Job Summary: We are seeking a highly skilled and experienced Senior Manager - Sales (B2C) to lead our sales team. The ideal candidate will be responsible for managing a entire sales, demonstrating strong leadership skills, possessing analytical capabilities, and having a deep understanding of sales strategies. Experience in BPO/Call Center/Inside Sales would be advantageous. The Senior Manager will oversee the sales team, drive revenue growth, and ensure the achievement of sales targets. Key Responsibilities: Should have managed a business worth minimum 30 crores per month, ensuring consistent growth and achievement of targets. Lead and motivate the sales team to achieve and exceed sales goals. Utilize analytics to identify sales trends, opportunities, and areas for improvement. Develop and implement strategic sales plans to expand the customer base and increase revenue. Provide leadership and guidance to the sales team, fostering a culture of high performance and accountability. Collaborate with cross-functional teams to optimize sales processes and enhance customer experience. Monitor and analyse sales data, including Profit and Loss statements, to make informed business decisions. Stay updated on industry trends, market dynamics, and competitor activities to maintain a competitive edge. Conduct regular performance evaluations, provide feedback, and support the professional development of team members. Maintain strong relationships with key clients and stakeholders, addressing their needs and concerns effectively. Qualifications: Post Graduate degree in Business Administration or Marketing. Proven experience in sales management, with a track record of managing a business worth minimum 30 crores per month. Strong analytical skills, with the ability to interpret data and draw actionable insights. Experience in BPO/Call Center/Inside Sales is a plus. Proficiency in understanding Profit and Loss statements and financial metrics. Excellent leadership abilities, with a focus on driving results and fostering a collaborative team environment. Exceptional communication, negotiation, and interpersonal skills. Ability to thrive in a fast-paced and dynamic work environment. Detail-oriented with excellent organizational and time management skills. Strong business acumen and strategic thinking capabilities.
Posted 3 months ago
1 - 3 years
1 - 4 Lacs
Bengaluru
Work from Office
Karthika Consulting & Solutions Pvt Ltd is looking for Operations Professional to join our dynamic team and embark on a rewarding career journey Communicating with upper management to develop strategic operations goals. Developing strategic long-range plans to achieve strategic objectives. Creating and managing the organizations fiscal operating and capital budget and expenses. Monitoring operational performance of both internal and external service providers. Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans. Providing a workplace setting that is conducive to productive work. Monitoring occupant satisfaction. Monitoring construction and renovation projects. Monitoring performance metrics. Receiving and responding to approvals and notifications.
Posted 3 months ago
2 - 7 years
3 - 8 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
About the Role: The Business Development Manager (Hotels - Bangalore) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Bangalore region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice. Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach. Stakeholder Communication: Ensure effective communication with both internal teams and external partners to align strategies and expectations. Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools. Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations. Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights. Revenue Growth Strategies: Develop and implement strategies aimed at maximizing revenue for both the partners and EaseMyTrip.com. Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics. Preferred candidate profile: Educational Background: Masters degree in Business Administration or a related field from a recognized institution. Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry. Sector Expertise: Comprehensive understanding of the hotel and travel industry, particularly in the Bangalore market. Negotiation Proficiency: Exceptional negotiation skills with a successful track record in deal-making. Analytical Skills: Strong capability in data analysis and decision-making based on market insights. Communication and Interpersonal Skills: Outstanding communication skills for effective partnership management. Problem-Solving: Quick and effective problem-solving with innovative solutions. Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently. Team Collaboration: Proven ability to collaborate within a team to meet collective goals. Adaptability: Flexibility to adapt strategies in dynamic market conditions.
Posted 3 months ago
2 - 7 years
3 - 8 Lacs
Guwahati, Kolkata, Patna
Hybrid
About the Role: The Business Development Manager (Hotels - Kolkata) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Kolkata region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice. Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach. Stakeholder Communication: Ensure effective communication with both internal teams and external partners to align strategies and expectations. Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools. Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations. Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights. Revenue Growth Strategies: Develop and implement strategies aimed at maximizing revenue for both the partners and EaseMyTrip.com. Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics. Preferred candidate profile: Educational Background: Masters degree in Business Administration or a related field from a recognized institution. Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry. Sector Expertise: Comprehensive understanding of the hotel and travel industry, particularly in the Kolkata market. Negotiation Proficiency: Exceptional negotiation skills with a successful track record in deal-making. Analytical Skills: Strong capability in data analysis and decision-making based on market insights. Communication and Interpersonal Skills: Outstanding communication skills for effective partnership management. Problem-Solving: Quick and effective problem-solving with innovative solutions. Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently. Team Collaboration: Proven ability to collaborate within a team to meet collective goals. Adaptability: Flexibility to adapt strategies in dynamic market conditions.
Posted 3 months ago
2 - 7 years
3 - 8 Lacs
Pune, Ahmedabad, Mumbai (All Areas)
Hybrid
About the Role: The Business Development Manager (Hotels - Mumbai) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Mumbai region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice. Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach. Stakeholder Communication: Ensure effective communication with both internal teams and external partners to align strategies and expectations. Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools. Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations. Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights. Revenue Growth Strategies: Develop and implement strategies aimed at maximizing revenue for both the partners and EaseMyTrip.com. Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics. Preferred candidate profile: Educational Background: Masters degree in Business Administration or a related field from a recognized institution. Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry. Sector Expertise: Comprehensive understanding of the hotel and travel industry, particularly in the Mumbai market. Negotiation Proficiency: Exceptional negotiation skills with a successful track record in deal-making. Analytical Skills: Strong capability in data analysis and decision-making based on market insights. Communication and Interpersonal Skills: Outstanding communication skills for effective partnership management. Problem-Solving: Quick and effective problem-solving with innovative solutions. Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently. Team Collaboration: Proven ability to collaborate within a team to meet collective goals. Adaptability: Flexibility to adapt strategies in dynamic market conditions.
Posted 3 months ago
3 - 8 years
3 - 8 Lacs
Noida, New Delhi, Gurugram
Hybrid
About the Role: The Business Development Manager (Hotels - Delhi) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Delhi region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice. Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach. Stakeholder Communication: Ensure effective communication with both internal teams and external partners to align strategies and expectations. Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools. Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations. Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights. Revenue Growth Strategies: Develop and implement strategies aimed at maximizing revenue for both the partners and EaseMyTrip.com. Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics. Preferred candidate profile: Educational Background: Masters degree in Business Administration or a related field from a recognized institution. Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry. Sector Expertise: Comprehensive understanding of the hotel and travel industry, particularly in the Delhi market. Negotiation Proficiency: Exceptional negotiation skills with a successful track record in deal-making. Analytical Skills: Strong capability in data analysis and decision-making based on market insights. Communication and Interpersonal Skills: Outstanding communication skills for effective partnership management. Problem-Solving: Quick and effective problem-solving with innovative solutions. Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently. Team Collaboration: Proven ability to collaborate within a team to meet collective goals. Adaptability: Flexibility to adapt strategies in dynamic market conditions.
Posted 3 months ago
5 - 8 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Payroll - Payroll Process Design Designation: Payroll Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Payroll Sr Analyst will be responsible to manage end to end payroll for client by making sure payroll is processed Accurate and On-time. Also, Responsible to Manage Team and Client Stakeholders.Key ResponsibilitiesKnowledge of Payroll laws (e.g., US W4/W2, final paycheck, state agreements).Strong understanding of Payroll controls and checks.Knowledge of ERP apps like SAP, Workday, PeopleSoft is a plus.Proficient in Excel (Vlookup, Pivot tables).Payroll certification is a plus.Understand process metrics (SLA, KPI, OLA).Escalate issues and seek advice when needed.Ensure Business Continuity and Disaster Recovery plans are up-to-date.Create plans and schedules for tasks and projects.Document progress, issues, and agreements.Support root cause analysis and corrective actions.Participate in Knowledge Transfer for processes.Update process dashboards and Update process dashboards and attend business meetings.Escalate tech issues to Accenture Local IT.Support client visits and propose process improvements.Collaborate with internal and third-party teams.Team DevelopmentEnsure team is properly staffed with skilled resources.Guide team members on responsibilities, career, and succession planning.Set clear performance metrics and reward achievements.Support training for regional teams and onboard new members.Boost team morale with bonding exercises.Address people-related queries and liaise with HR.Ensure team understands their goals and performance evaluation.Retain talent and establish growth paths.Resolve issues through the escalation process.Additional ResponsibilitiesLead or assist in analyzing and reporting responsibilities.Participate in activities or projects for the team.Help manage and report on specialist budget.Define standards and reusable approaches across functions.Provide strong customer service and be a role model.Supervise less experienced team members when needed.Assist in creating annual team objectives.Help with the interview process for new hires.ProcessesManage Payroll inputs, reports, controls, and inquiries. What are we looking for? Knowledge/Skills Requirements: Good organizational & prioritisation skills. Analytical and problem-solving skills. Multi-cultural awareness. Passion for customer service. Team player. Client/Stakeholder Management Results & detail-oriented Focus on high data accuracy. Quality driven – in communications and all system transactions. Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Good written and verbal skills. Strong English language communication skillsExcellent Customer Service skillsCore Competencies – Professional Qualities Good oral and written communication skills Ability to identify and effectively use resources Excellent customer service skills Operational Excellence skillsWorking Conditions – Candidate should be ready to work in any shift i.e. Early Morning or Night shift (US Shift). Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts
Posted 3 months ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Solarwinds Administration Good to have skills : Splunk Administration, AppDynamics Administration, Dynatrace Administration, No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :We are seeking an experienced SolarWinds Administrator to lead the implementation and management of our network and systems monitoring solutions. The ideal candidate will possess deep knowledge of SolarWinds, strong troubleshooting skills, and the ability to work collaboratively with development and operations teams to enhance network and system performance.Key Responsibilities: SolarWinds Administration: Install, configure, and maintain SolarWinds environments for various applications and services. Manage user roles, permissions, and access controls within SolarWinds. Monitor and optimize SolarWinds performance, ensuring that metrics and alerts are properly configured. Development and Customization: Develop and implement custom dashboards, reports, and alerts tailored to business needs. Create and configure custom instrumentation for applications to capture key performance metrics. Collaborate with development teams to integrate SolarWinds with CI/CD pipelines. Performance Monitoring and Troubleshooting: Analyze network and system performance data to identify bottlenecks, anomalies, and areas for improvement. Troubleshoot and resolve issues related to network and system performance using SolarWinds tools and features. Conduct root cause analysis of performance issues and present findings to stakeholders. Qualifications: Education:Bachelor's degree in Computer Science, Information Technology, or a related field. Experience:5-10 years of experience with SolarWinds, including administration and development roles. Technical Skills: Strong understanding of network and system architecture and performance metrics. Proficiency in scripting languages such as PowerShell, Python, or Bash. Experience with database technologies (SQL, NoSQL) and cloud platforms (AWS, Azure, GCP). Analytical Skills:Excellent problem-solving abilities and a strong analytical mindset focused on performance optimization. Certifications:External certifications related to SolarWinds or network/system administration are highly desirable. Communication:Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences.Work Location:Bangalore / Gurugram / Pune / Hyderabad / Mumbai / Noida / KolkataWork Schedule:Must work from the office 5 days a week on rotational shifts. Qualifications 15 years full time education
Posted 3 months ago
5 - 9 years
14 - 17 Lacs
Jaipur
Work from Office
We are currently hiring a B2B marketing manager for a leading healthcare client to lead our sales and marketing plan in alignment with the company's strategic growth plans. You will work closely with the core leadership team and manage a team of sales professionals to drive performance and innovation in a rapidly evolving market. Key Responsibilities: Lead the sales and marketing team to achieve quarterly and annual revenue targets Develop, refine, and execute robust marketing strategies to strengthen brand presence Conduct and analyze market research to identify trends and opportunities Monitor competitors and provide insights for strategy development Drive acquisition campaigns across digital and offline channels Manage sales operations, reporting, and forecasting Create and manage sales budgets and ensure resource optimization Collaborate with cross-functional teams to ensure alignment of marketing initiatives with organizational goals Deliver performance updates and strategic input to the leadership team regularly Requirements: Bachelors degree in Marketing, Business Administration, or related field (MBA preferred) 5 - 9years of experience in sales and marketing, preferably in healthcare or service-based industries Proven leadership experience with the ability to manage and motivate teams Strong understanding of digital marketing, brand building, and performance metrics Excellent communication, analytical, and interpersonal skills Ability to work in a flat-structured and fast-paced environment
Posted 3 months ago
7 - 12 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Mainframe Application Performance Optimization Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will also perform maintenance, enhancements, and/or development work in a fast-paced environment.Needs to fully understand Mainframe Security / RACF and able to interact with the client and business users.Access Request CreationPassword Reset.Data Access RequestRACF AccountPrivileged Access Management. Access RemovalDB2 Access requests via RACF Group Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior team members. Conduct code reviews to ensure code quality and adherence to best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in Mainframe Application Performance Optimization. Strong understanding of performance tuning techniques for mainframe applications. Experience in identifying and resolving performance bottlenecks in mainframe applications. Proficient in analyzing application performance metrics and recommending optimizations. Good To Have Skills: Experience with mainframe application modernization techniques. Additional Information: The candidate should have a minimum of 7.5 years of experience in Mainframe Application Performance Optimization. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 3 months ago
6 - 11 years
35 - 40 Lacs
Jaipur
Work from Office
About The Role : Job TitleRegular Review Governance Corporate TitleVice President LocationJaipur, India Role Description In accordance with Anti-Money Laundering (AML) requirements, banks, such as Deutsche Bank AG, are obliged to perform Know-Your-Client (KYC) reviews on all new clients they adopt and periodic reviews of these clients as per their risk category. The CLM Review Governance team is a global function supporting all CLM KYC Ops regional teams. As part of the Client Lifecycle Management (CLM) Review Governance team, you will be responsible for Governance and Planning regarding the timely completion of the KYC. The responsibilities include monitoring files utilizing a reporting suite for global Client Life Cycle Management (CLM) group to ensure files are completed in a timely manner and are restricted if the KYC is not completed. Additionally, coordination of documentation of the process, procedures, playbooks, and communication relative to the Global process for the CLM in support of resolution of incorrect data points critical to KYC AML client profiles, and monitoring of cases. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead the team of governance officers who monitor process reviews of different client roles. Ensure teams compliance to KYC policy and strong governance in place for adherence. Lead process optimization and automation of the existing processes and new processes Manage and motivate the team to Lead by example and inspire team members to achieve their best Ability to think strategically and take the team along to achieve organizational & departmental goals Provide quality support and guidance on best practices to ensure high level of governance & integrity Provide analytical insights to the team for consumption of management and key stakeholders Challenge team on quality, completeness, timeliness and ongoing progress around related initiatives or change projects Manage key communication regarding files not in compliance with required deadlines are escalated and proper client account restrictions imposed Develop strong knowledge and understanding of systems, people and processes in around the client lifecycle management space as required (particularly across the end to end Client Outreach workflow), ensuring experience and knowledge gathered is leveraged to help drive efficient and effective delivery. Work effectively with key stakeholders using strong influencing skills to ensure the mutually satisfactory resolution of key issues and that the respective responsibilities are understood, agreed, and escalated where required Identify red flag situations and escalate in line with Deutsche Bank policies and procedures Appropriate and confidential handling/sharing of sensitive client data Support review and communication with internal Audit, Controls, and Embedded Risk Team Provide monthly Key Performance Reporting for management Ensure that risks and concerns are recorded and escalated as appropriate Your skills and experience Understanding of Control, Compliance/AML, and Investigation functions in the banking industry In-depth knowledge of performance metrics Excellent communication and leadership skills Organizational and time-management skills Decision-making skills and problem-solving skills Ability to teach and coach Minimum of intermediate level excel skills required Minimum of intermediate level PowerPoint skills required SharePoint administration experience a plus Effective written and verbal communication and interpersonal skills, with the ability to work to high standards and under strong time constraints; analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required A high level of interpersonal communication skills with the ability to influence key stakeholders, providing support and coaching to them in their role in the change effort; strong leadership and the ability to reach across multiple senior stakeholders to find common ground Excellent personal organization and prioritization skills along with excellent verbal and written skills in English How Youll Lead Lead Governance forums globally to support oversight for completion and data integrity Lead Working Groups to ensure critical decisions impacting the business are addressed and constraints to success are removed Assist with maintenance of key operating documents, communication regarding files, process changes, and education as applicable Coordinate analysis of periodic review workflow to identify bottlenecks and inefficiencies to reduce overall time in PR lifecycle How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 3 months ago
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