1637 Performance Metrics Jobs - Page 20

Job Title: Brand Solutions Director Location: Andheri East, Mumbai Experience: 810 years Reporting To: Business Lead / Managing Partner Department: Account Management & Strategy About Skadoosh We're an independent, integrated marketing agency delivering specialized solutions for global brands. Some of our service offerings include: Digital Marketing Branding Design Production Role Overview As Cluster Head, you'll oversee a portfolio of key accounts, guiding strategy, execution, and team performance. You'll serve as a growth partner to clients while ensuring the internal team delivers cohesive, high-impact work across platforms. Key Responsibilities Act as the lead point of contact for senior...

This role is with one of our portfolio companies. Role Overview: As Production and Supply Lead, you will lead all production operations across our partner factories in India (and occasional work with China). This role is equal parts operations, vendor management, and team leadership-ideal for someone who thrives in fast-paced environments, can manage multiple stakeholders, and ensures high-quality production on time and within budget. You will report to Co-founder. Key Responsibilities: Production & Factory Management (80% of the role): - Lead a team of 10: production managers, technical managers and Quality executives - Own production planning and execution across our partner factories in I...

Who are we, and what do we do From the humble idea of giving all regional languages a stage to successfully building India's No.1 social media platform, we've journeyed to turn ideas into reality. At ShareChat and Moj, our short video platform ( https://sharechat.com/about ), we have over 200 million users, 80 million creators, and over 2.5 billion shares every month. Ours is a story of disrupting the digital narrative as we build Bharat's content creation ecosystem. An open, honest culture and our values, such as first principles, speed, integrity, user-centricity, and ownership, drive our teams to innovate our products every day. We are on the path to establishing ShareChat as the world's ...

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage...

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical an...

Job Description Senior Manager, Learning and Development Overview The role will be responsible to drive learning culture through strategic L&D innovative initiatives for cardiovascular portfolio of our Company The role requires having expertise in aligning strategic learning goals with organizational values, fostering a culture of continuous improvement and excellence in learning. The individual should be able to efficiently implement cutting edge new learning technologies and digital learning tools. The individual should be an expert in creating modern & new ways of teaching technique. The candidate should have the ability to design and deliver the business centric learning content and prog...

About The Role Skill required: Chat - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of suppor...

About The Role Skill required: Chat - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of suppor...

About The Role Skill required: Chat - Service Desk Non-Voice Support Designation: Customer Contact Comms New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred hereRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of su...

Skill required: Omnichannel - Service Desk Non-Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical an...

We are looking for a skilled professional to join our team as an Assistant Vice President/Director/General Manager/Manager - Product Management at Benovymed Healthcare Private Limited. The ideal candidate will have 28 years of experience in the field. Roles and Responsibility Develop and implement product management strategies to drive business growth. Collaborate with cross-functional teams to launch new products and services. Analyze market trends and competitor activity to identify opportunities. Build and maintain relationships with key stakeholders, including customers and partners. Identify and mitigate risks associated with product development and launch. Monitor and report on product...

About the Role We are seeking a dynamic Sr. Social Media Executive to own and grow our social media presence. This role goes beyond just postingyou’ll drive content strategy, execution, analytics, and cross-team collaboration. If you’re passionate about content, data-driven in your approach, and confident on camera (anchoring is a plus), we’d love to have you onboard. Key Responsibilities Develop and implement comprehensive social media strategies aligned with business goals. Plan, create, and schedule high-quality content across Facebook, Instagram, LinkedIn, YouTube, Twitter/X, and emerging platforms. Write impactful copy and work closely with design and video teams to deliver compelling c...

About The Role Skill required: Compensation & Benefits - Compensation Program Design Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of Comp & Benefits and Performance Management. You will leverage your expertise to solve specific problems related to Comp & Benefits. You will manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team, motivate team members, assess performance, provide help to management (including hiring and training), and keep management updated on team performance. You will also communicate concerns a...

About The Role Skill required: Payroll - Payroll Planning and Distribution Designation: Payroll Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The purpose of this role is to manage a team to meet the required service performance metrics. Ensures the service line operations are efficient and effective. You will be responsible for managing a team or multiple teams where you will be responsible for performance evaluation, coaching, and mentoring of team members. We expect you to demonstrate the highest level of leadership and integrity.Monitor/measure performance through metrics, audits, and other processes to ensure that organizationa...

1. Lead analytics, reporting, and performance tracking across healthcare operations. 2. Develop and manage dashboards (Tableau/BI tools) ensuring accuracy and data integrity. 3. Collect, analyse, and interpret large datasets to uncover insights and drive efficiency. 4. Analyse KPIs (response times, utilization, downtime, cancellations) for actionable improvements. 5. Blend data management, visualization, and predictive modelling into operational strategies. 6. Support forecasting, capacity planning, risk mitigation, and costbenefit analysis. 7. Collaborate with cross-functional teams (Operations, Finance, HR, Tech) to enable data-driven solutions. 8. Mentor analytics staff, build a data-driv...

About The Role Skill required: Payroll - Payroll Process Design Designation: Payroll Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems related to payroll. Responsibilities include training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcom...

About The Role Skill required: Compensation & Benefits - Compensation Program Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The purpose of this role is to manage a team to meet the required service performance metrics. Ensures the service line operations are efficient and effective. You will be responsible for managing a team or multiple teams where you will be responsible for performance evaluation, coaching, and mentoring of team members. We expect you to demonstrate the highest level of leadership and integrity.Monitor/measure performance through metrics, audits, and other processes to ensure that org...

About The Role Skill required: Compensation & Benefits - Compensation Program Design Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of Comp & Benefits and Performance Management. You will leverage your expertise to solve specific problems related to Comp & Benefits. You will manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team, motivate team members, assess performance, provide help to management (including hiring and training), and keep management updated on team performance. You will also communicate concerns a...

About The Role Skill required: Payroll - Payroll Process Design Designation: Payroll Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems related to payroll. Responsibilities include training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcom...

As an Assistant Vice President (AVP) of Colleague Services, your role will involve managing workplace services and driving technological innovation to enhance the employee experience. Your key responsibilities will include: - Developing employee experience strategies through surveys and engagement initiatives to boost engagement, satisfaction, and retention. - Implementing initiatives to enhance colleague experience, productivity, well-being, engagement, and workplace utilization supported by technology solutions. - Identifying innovative workplace tools to drive continuous improvement, productivity, and collaboration, and overseeing the implementation process. - Maintaining business intelli...

As a Financial Analyst at Active Bean Counter Private Limited, you will play a crucial role in supporting strategic decision-making by assisting in budgeting, forecasting, financial modeling, and analyzing financial data. Your responsibilities will include: - Assisting in preparing various operational and financial reports with detailed variance analysis and performance metrics - Analyzing financial data and creating financial models - Developing dashboards and presenting insights to management using tools like Excel, Power BI, etc. - Monitoring key performance indicators (KPIs) and providing actionable recommendations - Supporting week-end, month-end, and year-end audit processes - Conducti...

**Job Description:** As a Product Manager, you will play a crucial role in shaping and delivering innovative products that align with business goals and customer needs. Your responsibilities include: - **Product Strategy & Roadmap:** Define and drive the product vision, strategy, and roadmap based on market research, customer feedback, and business objectives. - **Requirement Gathering & Documentation:** Work closely with stakeholders to define product requirements, create PRDs (Product Requirement Documents), and refine SRS, BRD, and FRD documentation. - **Cross-functional Collaboration:** Partner with engineering, design, marketing, and sales teams to ensure seamless product development an...

As a member of the Solutions FP&A team within the Risk Data Solutions division at Swiss Re, your role will involve the following responsibilities: - Deepen your understanding of performance metrics, financial reporting standards, and the economics of a fee-based business model. - Deliver insightful analysis on the performance of Solutions portfolios, supporting both regular reporting and fast-paced ad-hoc requests. - Ensure data integrity by validating completeness, consistency, and clarity of financial and operational data. - Support strategic decision-making by preparing high-quality presentations and insights for senior management, board meetings, and external/internal events. - Collabora...

As the Finance Operations Director, you will play a crucial role in enhancing the effectiveness and efficiency of the finance function to increase returns while minimizing risks for the Company. Your responsibilities will include partnering with finance leaders to assess organizational knowledge and skill gaps, leading the improvement of internal audit and SOX frameworks, driving the effective use of information technology, and managing key finance projects. You will need strong managerial, analytical, and system skills, as well as a partnership orientation to work collaboratively with business colleagues. Key responsibilities: - Assess and analyze organizational knowledge and skill gaps to ...

Role Overview: As part of the Client Lifecycle Management (CLM) Review Governance team at Deutsche Bank AG in Jaipur, India, you will be responsible for Governance and Planning regarding the timely completion of Know-Your-Client (KYC) reviews. This global function supports all CLM KYC Ops regional teams to ensure files are completed in a timely manner and are restricted if the KYC is not completed. Your role involves monitoring files, coordinating documentation, and ensuring adherence to the KYC policy. Key Responsibilities: - Lead the team of governance officers monitoring process reviews of different client roles - Ensure compliance to KYC policy and strong governance practices - Optimize ...