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9 - 14 years
10 - 16 Lacs
Hyderabad
Work from Office
MUST have 2yr Senior Manager Operationon paper from BPO Industry Call/WhatsApp cv to Neha 8287267407 Amit 8178259405 Work From Office-Hyderabad Must Know-English,Hindi and Telugu Required Candidate profile Work From Office-Hyderabad Must Know-English,Hindi and Telugu Call/WhatsApp cv to Neha 8287267407 Amit 8178259405 Perks and benefits Salary no constraint for suitable candidate
Posted 2 months ago
3 - 5 years
3 - 7 Lacs
Bengaluru
Work from Office
Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? "This Role involves deeper understanding of the Learning Administration & Leveraging expertise to solve specific problems pertaining to Learning .Train & develop Team s Functional knowledge Administer Satisfaction surveys & General Support to Client employees and communication."Talent Development processEnsure successful delivery of learning solutions and review their effectiveness and applicability. What are we looking for? Bachelor's degree (Any discipline)"Essentials : 4-6 Years overall experience 3+ Years Learning admin process experience with similar background Desirable : HR Domain certification Certification would be a plus Successfactors Experience is a plus Exposure to BPO industry" Roles and Responsibilities: "Process Support : Read, understand and analyze client process as per the business rules as a subject matter expert. Execute the process accurately and timely as a hands-on processor. Master the given process and help the team members to overcome process related queries Escalate issues and seek advice when faced with complex issues/problems. Pay close attention to quality of written and verbal English skills within Team. Creates a logical plan, realistic estimates and schedule for an activity or project segment. Ensure LWI's are followed and updated regularly and train the team members on process updates. Ensure process controls are followed; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. Perform "Root Cause Analysis" on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME. Participates in various internal or client initiatives related to Process. Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Team Support : Plan proper allocation of work. Support Team lead / Manager with Daily stats / reporting and MOS. Update process metrics on daily basis and maintain MIS. To be available on the floor through the day to resolve process related issues. Participate in Team building activities & Organizational initiatives. Complete training need analysis for the team on timely manner through quality reports and knowledge tests Follow the Quality Check and Audit mechanism within process to ensure delivery on SLA's. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team assigned team members on learning and acquireing skills in process." Qualification Any Graduation
Posted 2 months ago
12 - 16 years
30 - 35 Lacs
Noida, Gurugram, Mumbai (All Areas)
Work from Office
Job Summary: We are seeking a highly skilled and experienced Senior Manager - Sales (B2C) to lead our sales team. The ideal candidate will be responsible for managing a entire sales, demonstrating strong leadership skills, possessing analytical capabilities, and having a deep understanding of sales strategies. Experience in BPO/Call Center/Inside Sales would be advantageous. The Senior Manager will oversee the sales team, drive revenue growth, and ensure the achievement of sales targets. Key Responsibilities: Should have managed a business worth minimum 30 crores per month, ensuring consistent growth and achievement of targets. Lead and motivate the sales team to achieve and exceed sales goals. Utilize analytics to identify sales trends, opportunities, and areas for improvement. Develop and implement strategic sales plans to expand the customer base and increase revenue. Provide leadership and guidance to the sales team, fostering a culture of high performance and accountability. Collaborate with cross-functional teams to optimize sales processes and enhance customer experience. Monitor and analyse sales data, including Profit and Loss statements, to make informed business decisions. Stay updated on industry trends, market dynamics, and competitor activities to maintain a competitive edge. Conduct regular performance evaluations, provide feedback, and support the professional development of team members. Maintain strong relationships with key clients and stakeholders, addressing their needs and concerns effectively. Qualifications: Post Graduate degree in Business Administration or Marketing. Proven experience in sales management, with a track record of managing a business worth minimum 30 crores per month. Strong analytical skills, with the ability to interpret data and draw actionable insights. Experience in BPO/Call Center/Inside Sales is a plus. Proficiency in understanding Profit and Loss statements and financial metrics. Excellent leadership abilities, with a focus on driving results and fostering a collaborative team environment. Exceptional communication, negotiation, and interpersonal skills. Ability to thrive in a fast-paced and dynamic work environment. Detail-oriented with excellent organizational and time management skills. Strong business acumen and strategic thinking capabilities.
Posted 2 months ago
1 - 3 years
1 - 4 Lacs
Bengaluru
Work from Office
Karthika Consulting & Solutions Pvt Ltd is looking for Operations Professional to join our dynamic team and embark on a rewarding career journey Communicating with upper management to develop strategic operations goals. Developing strategic long-range plans to achieve strategic objectives. Creating and managing the organizations fiscal operating and capital budget and expenses. Monitoring operational performance of both internal and external service providers. Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans. Providing a workplace setting that is conducive to productive work. Monitoring occupant satisfaction. Monitoring construction and renovation projects. Monitoring performance metrics. Receiving and responding to approvals and notifications.
Posted 2 months ago
2 - 7 years
3 - 8 Lacs
Guwahati, Kolkata, Patna
Hybrid
About the Role: The Business Development Manager (Hotels - Kolkata) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Kolkata region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice. Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach. Stakeholder Communication: Ensure effective communication with both internal teams and external partners to align strategies and expectations. Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools. Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations. Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights. Revenue Growth Strategies: Develop and implement strategies aimed at maximizing revenue for both the partners and EaseMyTrip.com. Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics. Preferred candidate profile: Educational Background: Masters degree in Business Administration or a related field from a recognized institution. Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry. Sector Expertise: Comprehensive understanding of the hotel and travel industry, particularly in the Kolkata market. Negotiation Proficiency: Exceptional negotiation skills with a successful track record in deal-making. Analytical Skills: Strong capability in data analysis and decision-making based on market insights. Communication and Interpersonal Skills: Outstanding communication skills for effective partnership management. Problem-Solving: Quick and effective problem-solving with innovative solutions. Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently. Team Collaboration: Proven ability to collaborate within a team to meet collective goals. Adaptability: Flexibility to adapt strategies in dynamic market conditions.
Posted 2 months ago
2 - 7 years
3 - 8 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
About the Role: The Business Development Manager (Hotels - Bangalore) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Bangalore region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice. Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach. Stakeholder Communication: Ensure effective communication with both internal teams and external partners to align strategies and expectations. Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools. Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations. Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights. Revenue Growth Strategies: Develop and implement strategies aimed at maximizing revenue for both the partners and EaseMyTrip.com. Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics. Preferred candidate profile: Educational Background: Masters degree in Business Administration or a related field from a recognized institution. Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry. Sector Expertise: Comprehensive understanding of the hotel and travel industry, particularly in the Bangalore market. Negotiation Proficiency: Exceptional negotiation skills with a successful track record in deal-making. Analytical Skills: Strong capability in data analysis and decision-making based on market insights. Communication and Interpersonal Skills: Outstanding communication skills for effective partnership management. Problem-Solving: Quick and effective problem-solving with innovative solutions. Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently. Team Collaboration: Proven ability to collaborate within a team to meet collective goals. Adaptability: Flexibility to adapt strategies in dynamic market conditions.
Posted 2 months ago
2 - 7 years
3 - 8 Lacs
Pune, Ahmedabad, Mumbai (All Areas)
Hybrid
About the Role: The Business Development Manager (Hotels - Mumbai) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Mumbai region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice. Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach. Stakeholder Communication: Ensure effective communication with both internal teams and external partners to align strategies and expectations. Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools. Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations. Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights. Revenue Growth Strategies: Develop and implement strategies aimed at maximizing revenue for both the partners and EaseMyTrip.com. Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics. Preferred candidate profile: Educational Background: Masters degree in Business Administration or a related field from a recognized institution. Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry. Sector Expertise: Comprehensive understanding of the hotel and travel industry, particularly in the Mumbai market. Negotiation Proficiency: Exceptional negotiation skills with a successful track record in deal-making. Analytical Skills: Strong capability in data analysis and decision-making based on market insights. Communication and Interpersonal Skills: Outstanding communication skills for effective partnership management. Problem-Solving: Quick and effective problem-solving with innovative solutions. Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently. Team Collaboration: Proven ability to collaborate within a team to meet collective goals. Adaptability: Flexibility to adapt strategies in dynamic market conditions.
Posted 2 months ago
3 - 8 years
3 - 8 Lacs
Noida, New Delhi, Gurugram
Hybrid
About the Role: The Business Development Manager (Hotels - Delhi) will play a crucial role in establishing and maintaining robust partnerships with hotels in the Delhi region. This role involves strategic negotiations, active market analysis, and engagement with hotel partners to ensure competitive pricing, optimal availability, and excellent service standards. Role & responsibilities: Strategic Partner Acquisition: Proactively identify and engage potential hotel partners, expanding our network in the region. Contract Negotiation: Skillfully negotiate terms and conditions with both new and existing hotel partners to secure advantageous agreements. Performance Optimization: Monitor and enhance partner performance through regular analysis and strategic advice. Market and Competitive Analysis: Keep abreast of market trends and competitor strategies to inform and adjust our approach. Stakeholder Communication: Ensure effective communication with both internal teams and external partners to align strategies and expectations. Partner Training and Support: Provide ongoing training and support to hotel partners, ensuring they are proficient in using our platform and tools. Quality Control: Maintain high standards of partner compliance with our service quality and guest experience expectations. Regular Visits and Relationship Building: Conduct regular visits to partner hotels to strengthen relationships and gather insights. Revenue Growth Strategies: Develop and implement strategies aimed at maximizing revenue for both the partners and EaseMyTrip.com. Performance Reporting: Generate detailed reports and provide constructive feedback to partners based on performance metrics. Preferred candidate profile: Educational Background: Masters degree in Business Administration or a related field from a recognized institution. Professional Experience: 3-5 years of relevant experience in hotel contracting, business development, or B2B sales in the travel and hospitality industry. Sector Expertise: Comprehensive understanding of the hotel and travel industry, particularly in the Delhi market. Negotiation Proficiency: Exceptional negotiation skills with a successful track record in deal-making. Analytical Skills: Strong capability in data analysis and decision-making based on market insights. Communication and Interpersonal Skills: Outstanding communication skills for effective partnership management. Problem-Solving: Quick and effective problem-solving with innovative solutions. Tech Savviness: Proficiency in MS Excel and CRM systems to manage data and relationships efficiently. Team Collaboration: Proven ability to collaborate within a team to meet collective goals. Adaptability: Flexibility to adapt strategies in dynamic market conditions.
Posted 2 months ago
5 - 8 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Payroll - Payroll Process Design Designation: Payroll Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? The Payroll Sr Analyst will be responsible to manage end to end payroll for client by making sure payroll is processed Accurate and On-time. Also, Responsible to Manage Team and Client Stakeholders.Key ResponsibilitiesKnowledge of Payroll laws (e.g., US W4/W2, final paycheck, state agreements).Strong understanding of Payroll controls and checks.Knowledge of ERP apps like SAP, Workday, PeopleSoft is a plus.Proficient in Excel (Vlookup, Pivot tables).Payroll certification is a plus.Understand process metrics (SLA, KPI, OLA).Escalate issues and seek advice when needed.Ensure Business Continuity and Disaster Recovery plans are up-to-date.Create plans and schedules for tasks and projects.Document progress, issues, and agreements.Support root cause analysis and corrective actions.Participate in Knowledge Transfer for processes.Update process dashboards and Update process dashboards and attend business meetings.Escalate tech issues to Accenture Local IT.Support client visits and propose process improvements.Collaborate with internal and third-party teams.Team DevelopmentEnsure team is properly staffed with skilled resources.Guide team members on responsibilities, career, and succession planning.Set clear performance metrics and reward achievements.Support training for regional teams and onboard new members.Boost team morale with bonding exercises.Address people-related queries and liaise with HR.Ensure team understands their goals and performance evaluation.Retain talent and establish growth paths.Resolve issues through the escalation process.Additional ResponsibilitiesLead or assist in analyzing and reporting responsibilities.Participate in activities or projects for the team.Help manage and report on specialist budget.Define standards and reusable approaches across functions.Provide strong customer service and be a role model.Supervise less experienced team members when needed.Assist in creating annual team objectives.Help with the interview process for new hires.ProcessesManage Payroll inputs, reports, controls, and inquiries. What are we looking for? Knowledge/Skills Requirements: Good organizational & prioritisation skills. Analytical and problem-solving skills. Multi-cultural awareness. Passion for customer service. Team player. Client/Stakeholder Management Results & detail-oriented Focus on high data accuracy. Quality driven – in communications and all system transactions. Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate Good written and verbal skills. Strong English language communication skillsExcellent Customer Service skillsCore Competencies – Professional Qualities Good oral and written communication skills Ability to identify and effectively use resources Excellent customer service skills Operational Excellence skillsWorking Conditions – Candidate should be ready to work in any shift i.e. Early Morning or Night shift (US Shift). Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Solarwinds Administration Good to have skills : Splunk Administration, AppDynamics Administration, Dynatrace Administration, No Function Specialty Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Job Summary :We are seeking an experienced SolarWinds Administrator to lead the implementation and management of our network and systems monitoring solutions. The ideal candidate will possess deep knowledge of SolarWinds, strong troubleshooting skills, and the ability to work collaboratively with development and operations teams to enhance network and system performance.Key Responsibilities: SolarWinds Administration: Install, configure, and maintain SolarWinds environments for various applications and services. Manage user roles, permissions, and access controls within SolarWinds. Monitor and optimize SolarWinds performance, ensuring that metrics and alerts are properly configured. Development and Customization: Develop and implement custom dashboards, reports, and alerts tailored to business needs. Create and configure custom instrumentation for applications to capture key performance metrics. Collaborate with development teams to integrate SolarWinds with CI/CD pipelines. Performance Monitoring and Troubleshooting: Analyze network and system performance data to identify bottlenecks, anomalies, and areas for improvement. Troubleshoot and resolve issues related to network and system performance using SolarWinds tools and features. Conduct root cause analysis of performance issues and present findings to stakeholders. Qualifications: Education:Bachelor's degree in Computer Science, Information Technology, or a related field. Experience:5-10 years of experience with SolarWinds, including administration and development roles. Technical Skills: Strong understanding of network and system architecture and performance metrics. Proficiency in scripting languages such as PowerShell, Python, or Bash. Experience with database technologies (SQL, NoSQL) and cloud platforms (AWS, Azure, GCP). Analytical Skills:Excellent problem-solving abilities and a strong analytical mindset focused on performance optimization. Certifications:External certifications related to SolarWinds or network/system administration are highly desirable. Communication:Strong verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences.Work Location:Bangalore / Gurugram / Pune / Hyderabad / Mumbai / Noida / KolkataWork Schedule:Must work from the office 5 days a week on rotational shifts. Qualifications 15 years full time education
Posted 2 months ago
5 - 9 years
14 - 17 Lacs
Jaipur
Work from Office
We are currently hiring a B2B marketing manager for a leading healthcare client to lead our sales and marketing plan in alignment with the company's strategic growth plans. You will work closely with the core leadership team and manage a team of sales professionals to drive performance and innovation in a rapidly evolving market. Key Responsibilities: Lead the sales and marketing team to achieve quarterly and annual revenue targets Develop, refine, and execute robust marketing strategies to strengthen brand presence Conduct and analyze market research to identify trends and opportunities Monitor competitors and provide insights for strategy development Drive acquisition campaigns across digital and offline channels Manage sales operations, reporting, and forecasting Create and manage sales budgets and ensure resource optimization Collaborate with cross-functional teams to ensure alignment of marketing initiatives with organizational goals Deliver performance updates and strategic input to the leadership team regularly Requirements: Bachelors degree in Marketing, Business Administration, or related field (MBA preferred) 5 - 9years of experience in sales and marketing, preferably in healthcare or service-based industries Proven leadership experience with the ability to manage and motivate teams Strong understanding of digital marketing, brand building, and performance metrics Excellent communication, analytical, and interpersonal skills Ability to work in a flat-structured and fast-paced environment
Posted 2 months ago
7 - 12 years
4 - 8 Lacs
Bengaluru
Work from Office
Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Mainframe Application Performance Optimization Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will also perform maintenance, enhancements, and/or development work in a fast-paced environment.Needs to fully understand Mainframe Security / RACF and able to interact with the client and business users.Access Request CreationPassword Reset.Data Access RequestRACF AccountPrivileged Access Management. Access RemovalDB2 Access requests via RACF Group Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Lead and mentor junior team members. Conduct code reviews to ensure code quality and adherence to best practices. Professional & Technical Skills: Must To Have Skills: Proficiency in Mainframe Application Performance Optimization. Strong understanding of performance tuning techniques for mainframe applications. Experience in identifying and resolving performance bottlenecks in mainframe applications. Proficient in analyzing application performance metrics and recommending optimizations. Good To Have Skills: Experience with mainframe application modernization techniques. Additional Information: The candidate should have a minimum of 7.5 years of experience in Mainframe Application Performance Optimization. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 months ago
6 - 11 years
35 - 40 Lacs
Jaipur
Work from Office
About The Role : Job TitleRegular Review Governance Corporate TitleVice President LocationJaipur, India Role Description In accordance with Anti-Money Laundering (AML) requirements, banks, such as Deutsche Bank AG, are obliged to perform Know-Your-Client (KYC) reviews on all new clients they adopt and periodic reviews of these clients as per their risk category. The CLM Review Governance team is a global function supporting all CLM KYC Ops regional teams. As part of the Client Lifecycle Management (CLM) Review Governance team, you will be responsible for Governance and Planning regarding the timely completion of the KYC. The responsibilities include monitoring files utilizing a reporting suite for global Client Life Cycle Management (CLM) group to ensure files are completed in a timely manner and are restricted if the KYC is not completed. Additionally, coordination of documentation of the process, procedures, playbooks, and communication relative to the Global process for the CLM in support of resolution of incorrect data points critical to KYC AML client profiles, and monitoring of cases. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead the team of governance officers who monitor process reviews of different client roles. Ensure teams compliance to KYC policy and strong governance in place for adherence. Lead process optimization and automation of the existing processes and new processes Manage and motivate the team to Lead by example and inspire team members to achieve their best Ability to think strategically and take the team along to achieve organizational & departmental goals Provide quality support and guidance on best practices to ensure high level of governance & integrity Provide analytical insights to the team for consumption of management and key stakeholders Challenge team on quality, completeness, timeliness and ongoing progress around related initiatives or change projects Manage key communication regarding files not in compliance with required deadlines are escalated and proper client account restrictions imposed Develop strong knowledge and understanding of systems, people and processes in around the client lifecycle management space as required (particularly across the end to end Client Outreach workflow), ensuring experience and knowledge gathered is leveraged to help drive efficient and effective delivery. Work effectively with key stakeholders using strong influencing skills to ensure the mutually satisfactory resolution of key issues and that the respective responsibilities are understood, agreed, and escalated where required Identify red flag situations and escalate in line with Deutsche Bank policies and procedures Appropriate and confidential handling/sharing of sensitive client data Support review and communication with internal Audit, Controls, and Embedded Risk Team Provide monthly Key Performance Reporting for management Ensure that risks and concerns are recorded and escalated as appropriate Your skills and experience Understanding of Control, Compliance/AML, and Investigation functions in the banking industry In-depth knowledge of performance metrics Excellent communication and leadership skills Organizational and time-management skills Decision-making skills and problem-solving skills Ability to teach and coach Minimum of intermediate level excel skills required Minimum of intermediate level PowerPoint skills required SharePoint administration experience a plus Effective written and verbal communication and interpersonal skills, with the ability to work to high standards and under strong time constraints; analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required A high level of interpersonal communication skills with the ability to influence key stakeholders, providing support and coaching to them in their role in the change effort; strong leadership and the ability to reach across multiple senior stakeholders to find common ground Excellent personal organization and prioritization skills along with excellent verbal and written skills in English How Youll Lead Lead Governance forums globally to support oversight for completion and data integrity Lead Working Groups to ensure critical decisions impacting the business are addressed and constraints to success are removed Assist with maintenance of key operating documents, communication regarding files, process changes, and education as applicable Coordinate analysis of periodic review workflow to identify bottlenecks and inefficiencies to reduce overall time in PR lifecycle How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 2 months ago
5 - 8 years
9 - 10 Lacs
Bengaluru
Work from Office
Experienced in Kafka cluster maintenance, HA/DR setup, SSL/SASL/LDAP auth, ACLs, Kafka components (ZK, Connect, Schema Registry, etc.), upgrades, monitoring, capacity planning, and DB optimization. Mail:kowsalya.k@srsinfoway.com
Posted 2 months ago
3 - 7 years
6 - 16 Lacs
Bengaluru
Work from Office
About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industrys first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally. Zeta Tachyon offers Rich digital-first cardholder experiences Native embeddable banking support Hyper-Personalization Policy Engine to launch segment-of-one card programs Web-based product configurators to launch in days vs. Quarters Rapid innovation & extensibility via APIs, event streams, and more Modern & intuitive web-based back-office experiences Next-gen regulatory risk & compliance capabilities Zeta is actively working with the largest Banks and FinTech's in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter About the role Zeta is looking to hire an Associate/Sr. Associate- People Partner. Job Location: Bangalore Responsibilities Ensure a seamless execution of all HR programs and processes within the BU. Have a pulse of the business unit and constantly think about how to improve the effectiveness of the business unit - by looking at teams, structure, and processes. Coach leaders at various levels and guide them on HR related guidelines and practices. Work with them to align, enable, and equip them and their teams to deliver to business unit OKRs. Collaborate closely with the centre of excellence teams to ensure solutions designed to meet business problems and needs. Administer org-wide programs like performance reviews, rewards and recognition etc. Review and analyse employee-related data to identify trends and recommend solutions to improve performance, retention, and employee experience. Resolve complex employee issues and grievances. Maintain an effective level of business literacy about the business unit's vision, goals, GTM strategy, business plans and its competition. Skills Excellent communication and articulation skills. Strong stakeholder management skills. Engineering organizations: Understand how an engineering organization functions, possess knowledge of engineering role, engineering practices. Comprehend how engineers think, and ways to keep them engaged and motivated. In-depth understanding of HR functions and practices. Strong business acumen, problem-solving abilities and analytical thinking skills. Experience and Qualifications Bachelors degree in any field. MBA/PGDM degree in Human Resource Management. 3+ years of HR business partnering or generalist experience supporting leaders at stable engineering organizations. Adeptness and ability to cope with a fast-paced work environment by being hands-on. Passionate about innovative HR solutions and process improvement. Equal Opportunity Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.
Posted 2 months ago
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