465 Performance Metrics Jobs - Page 17

> Role Purpose The purpose of this role is to increase revenue, maximize process efficiency cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payment and Fraud( Trust Safety). Experience: 10 YEARS.

Job Title: Operations Executive Location: WFH Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Days: Monday to Saturday (Sunday Off) Experience: 3-5 years in operations management. Employment Type: Part-time Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. 3-5 years in operations; experience in EdTech and international client handling preferred. Qualifications: Education: Graduate (minimum); postgraduate preferred. How to Apply: Interested Candidates can share their resume on nicky.kumari@jobors.com .

Manufacturing professional with strong expertise in SMT processes, production leadership, and performance metrics (OEE, FPY, DPMO). Proven ability to manage shift operations, coach teams, and collaborate cross-functionally to meet production targets and maintain high-quality standards. You Have: Engineering or diploma with 6+ Years of Experience in Manufacturing Industries. Experience in OEE (Overall Equipment Effectiveness) First Pass Yield (FPY) Line Efficiency Defect Per Million Opportunities (DPMO). In-depth understanding of SMT processessolder paste printing, pick-and-place, reflow soldering, AOI, SPI, and wave/selective soldering. Clear communication skills for shift handovers, escalation of technical issues, and cross-functional coordination with QA, planning, engineering, and maintenance teams. Experience in MSL Material handling / ESD safety practices. It Would be nice if you also had: Familiarity with IPC standards (IPC-A-610, IPC-J-STD-001). Awareness of ESD safety practices and ISO standards. Oversee and coordinate the activities of team members during the assigned shift. Assign tasks and ensure the team follows standard operating procedures (SOPs). Ensure smooth and efficient operation / Production to meet targets and deadlines. Respond to operational issues, make decisions on the floor, and escalate when necessary. Coordinate with other departments (maintenance, Materials, etc.) to resolve disruptions in quick on real time production challenges. Train new employees or team members on procedures, safety protocols, and best practices. And Provide coaching and feedback to improve team performance. Verify daily maintenance of SMT equipment is performed & Coordinate with engineering or maintenance for machine issues or line changeovers. Complete shift reports, record production data (output, rejects, rework), and participate in daily shift handovers and communicate issues effectively. Support lean manufacturing initiatives and suggest process improvements (5S, Kaizen). Lead root cause analysis for production issues using tools like 5 Whys or Fishbone Diagrams. Enforce ESD and PPE usage and ensure the production area is safe and organized.

About PaytmPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the teamThis team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Social Media. About the roleThe YouTube Specialist will support various initiatives within the marketing department aimed at driving Paytm’s growth. This includes event management, customer acquisition, and social media engagement, as well as contributing to the development and success of the other programs. Why join us If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! About the Role: We’re looking for a YouTube Specialist who can take full ownership of Paytm’s YouTube presence. This is not just a content upload role — you will strategically manage, optimize, and grow the channel end-to-end, making YouTube a powerful platform for brand storytelling, product education, and organic discovery. This role requires someone who understands not just content and trends, but also SEO, compliance, algorithm behavior, and audience psychology — someone who can confidently make YouTube work for the brand without relying on external agencies. Key Responsibilities: YouTube Channel OwnershipIndependently manage Paytm’s YouTube channel, from content planning to publishing and optimization. Content Calendar ManagementBuild a consistent pipeline of content aligned with product launches, campaigns, and brand priorities. YouTube SEO & DiscoverabilityUse keyword research, tagging, optimized titles/descriptions, and metadata strategies to boost search visibility and ranking. YouTube ComplianceEnsure all content complies with YouTube’s community guidelines, copyright rules, and platform monetization policies. Analytics & ReportingTrack performance metrics (CTR, retention, watch time, impressions) and deliver insights with actionable improvements. Search Gap ResolutionAudit YouTube search behavior around Paytm-related keywords and fill gaps with targeted content. CollaborationWork closely with social, marketing, content, and design teams to turn briefs into platform-relevant videos. Trend AdaptationSpot and adapt YouTube and Shorts trends, formats, and hooks relevant to the Paytm audience. Community EngagementMonitor comments and community tab posts, ensuring brand-safe and responsive communication. Content OptimizationImprove older content by reworking thumbnails, tags, and titles based on performance insights. Required Skills & Experience: Proven experience managing a branded YouTube channel with significant viewership (preferably 100K+ subscribers or 10M+ views) Strong knowledge of YouTube Studio, algorithm behavior, content strategy, and growth techniques Expertise in YouTube SEO, keyword research (TubeBuddy, VidIQ, SEMrush, etc.), and metadata optimization Clear understanding of YouTube’s policies, copyright compliance, and branded content rules Ability to work independently, take initiative, and run the channel without supervision Comfortable collaborating across cross-functional teams and agencies Data-driven mindset with strong storytelling and visual judgment Preferred: Google’s YouTube Certification (via Creator Academy) Google Ads Video Certification (bonus) Experience in fintech, tech startups, media platforms, or consumer brands Exposure to both long-form and Shorts content strategy

About the Team QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India. About the Role We are looking for a strategic and execution-oriented Go-To-Market (GTM) Lead to own and drive the successful launch, scaling, and optimization of our products and services. The GTM Lead will collaborate cross-functionally with product, marketing, sales, operations, and customer success teams to build and execute high-impact go-to-market strategies. Expectations/ : 1. GTM Strategy & Planning 2. Develop and own comprehensive GTM strategies for new product launches and feature rollouts. 3.Identify target markets, customer segments, pricing, positioning, and competitive differentiation. 4.Cross-functional Alignment 5.Serve as the central point of coordination across Product, Marketing, Sales, and Customer Success. 6.Drive consensus on GTM plans, timelines, and execution priorities. 7.Sales Enablement 8.Equip the sales team with effective positioning, messaging, battle cards, and training materials. 9.Support demand generation, pipeline acceleration, and account-based strategies. 10.Product Launch & Execution 11.Lead product release planning, customer rollout strategies, and feedback loops. 12.Measure GTM performance metrics (adoption, revenue, churn) and iterate accordingly. 13.Market Intelligence 14.Conduct competitive analysis and market research to guide GTM approaches. 15.Identify opportunities for product-market fit expansion or repositioning. Superpowers / Skills Required: 1. 5-10 years of experience in GTM strategy & marketing. Attention to detail and passion for problem solving. 2. Must be highly proficient with MS Excel, SQL and other statistical tools. 3. Capable of demonstrating good business judgment. EducationMBA (Marketing)

HOW YOU WILL FULFILL YOUR POTENTIAL Risk & Control Hat Develop an in-depth knowledge of the operational risk and control profile across Asset & Wealth Management Advise, challenges, informs the businesses on recommended ways to mitigate risk; reviews actions items to ensure that risk is being sufficiently addressed Sets the tone from the top : Acts as a culture carrier by embedding & propagating a risk mind-set and awareness within the team, region & globally Identifies ways to share risk best practice across teams and functions, and with other business lines where like processes exist/there is exposure to similar risk Partner with the business lines to understand the residual risks that exist after issues are resolved and engage across the front to back to apply lessons learned to improve our risk and control framework Risk analysis : Work with the stakeholders to develop KRI's / KPI's which can be used to monitor operational health of our framework. Use these to drive the risk agenda with the leadership group, highlight areas of concerns and partner with line managers to develop, execute and monitor progress on remediation plans QA & Technical Hat Develop Control QA & Monitoring framework. Identify continuous improvement mechanisms to strengthen the framework based on ever-evolving changes in process, regulations & platforms Work with our QA team to design tests for data quality, lineage, and controls across a range of products, business lines and processes, including both manually and systematically created data Develop methodologies to define test scripts, execute tests, including frequency, sampling, evidencing, and follow-up actions which integrate with the broader Divisional risk management framework and datasets Partner with developers and low-code specialists to develop tooling to support test execution, recordkeeping, and reporting Work with our BI team in building data models / data visualization for generating multi-dimensional reporting Maintain strong relationships and connectivity with the broader control and data organizations to enable maintenance of the test suites as the operating and control environment changes Execute test suites using manual and automated techniques, and integrate results into the broader risk management framework, including control enhancements and risk assessments Coordinate end-to-end risk management delivery with other Divisions, such Compliance, Legal, Risk and Internal Audit as well as support regulatory interactions SKILLS & QUALIFICATIONS Solid understanding of the Asset & Wealth Management franchise and experience within a risk management context are required Exposure to qualitative and quantitative controls and data testing across financial products. Working knowledge of programming fundamentals including software development life cycle concepts. Ability to navigate data sets, develop metrics and perform analysis. An energetic self-starter with strong control mindset with a passion for risk management Excellent communication skills to clearly articulate issues and ideas with different levels across Asset & Wealth Management stakeholders Strong analytical skills with an ability to understand complex workflows, and excellent attention to details Innovative, including a keen eye for identifying areas of control enhancements and automation which have practical value. Good influencing skills to challenging the status quo and continuously enhance the control environment Ability to perform data analytics using metrics to identify trends and themes Sound time management skills to be able to effectively prioritize and multi-task. A mentor / coach to the juniors in the team Drive and motivation to improve personal performance, broaden knowledge, work intensely towards extremely challenging goals, and persist in the face of obstacles or setbacks Good interpersonal and teamwork skills to collaborate as a global team and build strong relationship with key stakeholders across Divisions Keeps current with emerging business, economic and market trends Aptitude handling large data sets, synthesizing a variety of information to summarize a profile Track record of delivering and enhancing measurable, impactful business outcomes and product

The Deputy Manager, Customer Care will play a crucial role in overseeing the customer service operations, ensuring customer satisfaction, and managing the customer care team effectively. This position requires a proactive approach to problem-solving and the ability to implement strategies that enhance service delivery. Responsibilities Assist in managing the customer care team to ensure high-quality service delivery. Develop and implement customer service policies and procedures. Monitor and evaluate customer interactions to improve service quality. Handle escalated customer complaints and provide solutions in a timely manner. Prepare reports on customer feedback and service performance metrics. Train and mentor team members to enhance their skills and performance. Collaborate with other departments to resolve customer issues effectively. Skills and Qualifications Bachelor's degree in Business Administration, Management, or a related field. 2-6 years of experience in customer service or customer care management. Strong interpersonal and communication skills, both verbal and written. Proficiency in customer service software and CRM systems. Ability to analyze data and generate reports to improve service metrics. Problem-solving skills with a strong customer-centric approach. Experience in training and developing team members. Familiarity with customer service best practices and industry trends.

Skill required: Payroll - Payroll Planning and Distribution Designation: Payroll Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalDistribute employees pay accurately and on time through chosen channels such as banks and execute the distribution of earnings statements either manually through pay slips or electronically through company portals. What are we looking for Good organizational & prioritisation skills.Good oral and written communication skillsAnalytical and problem-solving skills.Multi-cultural awareness.Passion for customer service.Team player. Results & detail-orientedFocus on high data accuracy.Quality driven in communications and all system transactions.Good written and verbal skills. Strong English language communication skillsCandidate should be ready to work in any shift i.e. Early Morning or Night shift (US Shift).Minimum 1-3 year of experience/knowledge in Payroll/HR for any country i.e. US, UK, Europe, India, etc Knowledge of any ERP application would be plus i.e. SAP, PeopleSoft, Workday, etc. Knowledge of MS Office and Excel skills (Vlookup, Pivot Table, etc) would be a plus Should be good in Verbal and Written communicationProfessional QualitiesGood oral and written communication skills Ability to identify and effectively use resources Excellent customer service skills Roles and Responsibilities: The Payroll Associate will process all the Payroll incoming requests received through emails, workflow tool or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.Key ResponsibilitiesMust have minimum 1-3 year of experience/knowledge in Payroll/HR for any country i.e. US, UK, Europe, India, etcHaving knowledge of ERP applications like SAP, Workday, PeopleSoft, would be added advantage.Should be good in Verbal and Written communicationShould be good in Excel skills i.e. should be aware of Vlookup, Pivot table, etc.Responsible for managing all the Payroll Inputs, Payroll Reports, Payroll Controls, Payroll Inquiries as per the business rulesExecute the process accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Always demonstrate the highest level of customer service.Ensure and maintain the security and confidentiality of client data.Update client applications accurately and quickly in accordance with the appropriate User Guides.Understand and adhere to Accentures processes and working methodsUnderstand relevant payroll legislation as appropriate and manage cases and inform clientsUnderstand & perform the full range of Payroll processes i.e. Different Payroll Inputs, Payroll Controls/Checks, Payroll Reports, Payroll Inquiries, Year end/Adhoc payroll activities, etc.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparentMust be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controlsParticipate in Team building activities. Qualification Any Graduation

Skill required: Payroll - Payroll Planning and Distribution Designation: Payroll Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsPayroll experience into US/UK/InternationalDistribute employees pay accurately and on time through chosen channels such as banks and execute the distribution of earnings statements either manually through pay slips or electronically through company portals. What are we looking for Minimum 3-5 year of in-depth experience/knowledge in Payroll for any country i.e. US, UK, Europe, India, etc Knowledge of any ERP application would be plus i.e. SAP, PeopleSoft, Workday, etc.Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in USA, State reciprocal agreements in USA, etc.Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc. Having knowledge of ERP applications like SAP, Workday, PeopleSoft, would be added advantage.Payroll certification would be a plus Knowledge of MS Office and Excel skills (Vlookup, Pivot Table, etc) would be a plus Should be good in Verbal and Written communicationGood organizational & prioritisation skills.Analytical and problem solving skills.Multi-cultural awareness.Passion for customer service.Team player.Attention to detail.Focus on high data accuracy.Quality driven in communications and all system transactions.Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriateGood written and verbal skillsProfessional QualitiesGood oral and written communication skills Ability to identify and effectively use resources Excellent customer service skillsCandidate should be ready to work in any shift i.e. Early Morning or Night shift (US Shift). Roles and Responsibilities: :The Payroll Analyst will be responsible to manage end to end payroll for client as an SME by making sure payroll is processed Accurate and On-time. Key ResponsibilitiesShould have minimum 3-5 year of in-depth experience/knowledge in Payroll for any country i.e. US, UK,Europe, India, etc.Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms,UK P60/P45/P11D,Final Paycheck Law in USA, State reciprocal agreements in USA, etc.Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc.Having knowledge of ERP applications like SAP, Workday, PeopleSoft, would be added advantage.Should be good in Verbal and Written communicationShould be good in Excel skills i.e. should be aware of Vlookup, Pivot table, etc.Payroll certification would be a plus Understand & perform the full range of Payroll processes i.e. Different Payroll Inputs, Payroll Controls/Checks, Payroll Reports, Payroll Inquiries, Yearend/Adhoc payroll activities, etc.Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Provide Training as an SME to new resources or during any process changes in a team.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS.Enrich team members with a clear sense of direction and understanding of each others responsibilities.To be available on the floor through the day to resolve process related issues.Participate in Team building activities.Complete training need analysis for the team on timely manner through quality reports and knowledge testsCreate effective QC and Audit mechanism within process to ensure delivery on SLAs.Assist in training/educating HRO personnel on learning and acquired skills in process.Assist client with Admin activities (especially Document Mg Qualification Any Graduation

Skill required: Talent Acquisition - Talent Sourcing Designation: Talent Connector Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketDeveloping an understanding of the talent market, proactively searching for qualified people, building a list of potential candidates & generating market intelligence insights in order to fill a job opening. What are we looking for Professional QualitiesGood oral and written communication skills Ability to identify and effectively use resources Excellent customer service skillsShift timings (7am 3pm ET/ 5:30pm -1am IST) (1pm to 9pm ET/ 11:30pm 7am IST)Candidate should be willing to work in Rotational Night shifts.Good organizational & prioritisation skills.Analytical and problem-solving skills.Multi-cultural awareness.Passion for customer service.Team player. Results & detail-orientedFocus on high data accuracy.Quality driven in communications and all system transactions.Good written and verbal skills. Strong English language communication skills Roles and Responsibilities: The Workforce Administration New Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.Key ResponsibilitiesRead, understand and analyze client process as per the business rules.Execute the process accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Always demonstrate the highest level of customer service.Complete onboarding formalitiesExecute process steps related to people movement and benefits administrationEnsure and maintain the security and confidentiality of client data.Update client applications accurately and quickly in accordance with the appropriate User Guides.Understand and adhere to Accentures processes and working methodsUnderstand relevant HR and Safety legislation as appropriate and manage cases and inform clientsUnderstand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparentFollow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controlsParticipate in Team building activities. Qualification Any Graduation

We are seeking a creative, detail-oriented, and data-driven Social Media Executive to manage and grow our brand’s online presence across platforms. The ideal candidate should have a passion for digital storytelling, a deep understanding of social media trends, and the ability to execute campaigns that drive engagement, awareness, and conversions. Key Responsibilities: Develop, curate, and manage content (text, images, video) for all social media channels including LinkedIn, Instagram, Facebook, Twitter, and YouTube. Monitor and respond to audience interactions, comments, and messages in a timely and professional manner. Collaborate with the design and content teams to ensure consistent branding and voice across all platforms. Plan and execute monthly content calendars aligned with marketing campaigns and key events. Track key performance metrics such as engagement rates, follower growth, impressions, CTR, and ROI. Analyze campaign performance using tools like Meta Business Suite, LinkedIn Analytics, and Google Analytics. Stay up-to-date with the latest social media best practices, platform updates, and industry trends. Coordinate with influencers, partners, or agencies for brand collaborations and campaigns. Assist in boosting and running paid promotions with the digital advertising team. Total Experience Expected: 01-04 years

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Oracle Cloud Infrastructure Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will design specialist solutions in line with business needs, act as a service fulfillment and program SME, and be accountable for tracking and reporting performance measurements and SLAs of service fulfillment teams to the client. You will deliver business value to the project and work with clients on performance and process optimization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and implement specialist solutions aligned with business requirements.- Track and report performance metrics and SLAs of service fulfillment teams.- Collaborate with clients to optimize performance and processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Cloud Infrastructure Administration.- Strong understanding of cloud infrastructure management.- Experience in designing and implementing cloud solutions.- Knowledge of network operations and troubleshooting.- Hands-on experience in performance optimization.- Familiarity with SLA management. Additional Information:- The candidate should have a minimum of 3 years of experience in Oracle Cloud Infrastructure Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Network & Svcs Operations Representative Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments. Must have skills : Network Infrastructures Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Network Operations Representative, you will be responsible for configuring, integrating, and managing the life cycle of telecommunication network elements. Your typical day will involve overseeing the associated configurations across Fulfillment and Assurance, managing back office system data records, and supporting customer activations and configuration adjustments. You will play a crucial role in ensuring the smooth operation of network infrastructures, contributing to the overall efficiency and effectiveness of the telecommunications services provided. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor and analyze network performance metrics to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring and management tools.- Ability to troubleshoot and resolve network issues effectively.- Familiarity with telecommunication systems and technologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Network Infrastructures.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Skill required: Marketing Operations - Campaign Analytics & Reporting Designation: Marketing Engagement Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The Dealer Marketing Advisor is responsible for building strong, consultative relationships with dealership partners to optimize their marketing performance and brand alignment. This role serves as a strategic advisor and operational coordinator, helping dealers execute effective marketing campaigns, adopt best practices, and drive measurable business growth. The Dealer Marketing Advisor acts as a key liaison between the organizations marketing, sales, and operations teams and its dealer network. What are we looking for Proficiency in marketing platforms, CRM tools, and campaign management systems (e.g. Salesforce).Ability to interpret data and deliver actionable insights using tools like Excel, Google Analytics, or Power BI.Strong project management and organizational skills with the ability to manage multiple dealer accounts concurrently.Excellent verbal and written communication skills, with an emphasis on relationship-building and persuasion.Attention to detail and a passion for brand stewardship and marketing effectiveness.Adaptability in a fast-paced environment and a proactive approach to solving dealer marketing challenges.Collaborative mindset with a strong commitment to delivering value to both internal stakeholders and dealer partners.EducationBachelors degree in Marketing, Business, Communications, or a related field.Experience35 years of experience in marketing, account management, or partner advisory rolespreferably within a dealer, franchise, or retail network environment.Proven ability to manage external stakeholder relationships and deliver marketing strategies at scale.Strong understanding of digital marketing, campaign performance metrics, and customer engagement tactics. Roles and Responsibilities: Establish and maintain trusted relationships with dealer partners, serving as the primary contact for all marketing-related initiatives.Advise dealers on local marketing strategies, brand guidelines, digital presence, and campaign optimization.Coordinate marketing plans, promotions, and co-branded initiatives to align with business goals and dealer capabilities.Monitor and report on marketing campaign performance, providing insights and recommendations for improvement.Guide dealers in leveraging approved tools, platforms, and assets to enhance their local visibility and customer engagement.Identify and escalate issues affecting marketing performance, brand consistency, or dealer satisfaction.Collaborate with internal marketing, sales, and product teams to ensure cohesive execution of national and regional strategies at the dealer level.Support onboarding and training of new dealer partners in marketing systems, policies, and best practices.Champion continuous improvement by identifying opportunities to streamline dealer marketing operations and improve ROI. Qualification Any Graduation

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves collaborating with team members to ensure system reliability, monitoring performance metrics, and addressing any issues that arise to maintain optimal service levels. You will engage in proactive problem-solving and contribute to continuous improvement initiatives, ensuring that all operational processes align with established standards and best practices. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of operational procedures to enhance efficiency.- Monitor system performance and troubleshoot issues to ensure minimal downtime. Professional & Technical Skills: - Must To Have Skills: Proficiency in Network Infrastructures.- Strong understanding of network protocols and architectures.- Experience with network monitoring tools and performance analysis.- Ability to configure and manage routers, switches, and firewalls.- Familiarity with cloud networking concepts and technologies. Additional Information:- The candidate should have minimum 3 years of experience in Network Infrastructures.- This position is based at our Ahmedabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Servicenow Tools Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve collaborating with various teams to ensure seamless service delivery, troubleshooting issues, and implementing solutions to enhance operational efficiency. You will engage in continuous improvement initiatives and maintain a proactive approach to system management, ensuring that all operational standards are met and exceeded. Your role will be pivotal in ensuring that the production environment runs smoothly and efficiently, contributing to the overall success of the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor system performance and implement necessary adjustments to optimize operations. Professional & Technical Skills: - Must To Have Skills: Proficiency in Servicenow Tools Administration.- Strong understanding of IT service management processes.- Experience with incident management and problem resolution.- Familiarity with change management and release management practices.- Ability to analyze system performance metrics and generate reports. Additional Information:- The candidate should have minimum 7.5 years of experience in Servicenow Tools Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Job Summary: We are seeking a highly skilled SAP FICO with Group Reporting Specialist to join our finance team. The ideal candidate will possess deep expertise in SAP Financial Accounting (FICO) and experience with Group Reporting. This role is critical in ensuring accurate financial reporting, seamless integration of financial data, and compliance with accounting standards across the organization. Key Responsibilities: SAP FICO Configuration and Support: Configure and maintain SAP FICO modules including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, and Controlling. Perform regular system updates and enhancements to meet business requirements. Troubleshoot and resolve issues related to SAP FICO modules. Group Reporting: Implement and manage SAP Group Reporting to ensure accurate consolidation and financial reporting for group-level financial statements. Prepare and analyze consolidated financial reports, ensuring compliance with international accounting standards (IFRS/GAAP). Collaborate with local finance teams to ensure timely and accurate data submission for group reporting. Financial Analysis and Reporting: Provide financial analysis and reporting support, including variance analysis, budget forecasting, and financial performance metrics. Assist in the preparation of financial statements, internal and external audits, and regulatory reports. System Integration and Data Management: Manage data integration between SAP FICO and other SAP modules or external systems. Ensure data accuracy and integrity across financial systems and reporting tools. User Training and Support: Conduct training sessions for end-users on SAP FICO and Group Reporting functionalities. Provide ongoing support and guidance to users, addressing system-related queries and issues. Project Management: Participate in SAP implementation projects, upgrades, and enhancements related to FICO and Group Reporting. Collaborate with cross-functional teams to deliver project milestones and objectives. Compliance and Documentation: Ensure compliance with internal controls, accounting standards, and regulatory requirements. Document processes, configurations, and changes related to SAP FICO and Group Reporting. Qualifications: Bachelor’s degree in Accounting, Finance, Information Technology, or a related field. Master’s degree or professional certifications (e.g., CPA, CMA) is a plus. Minimum of 6+years of experience in SAP FICO and Group Reporting. Strong understanding of SAP FICO modules and Group Reporting functionality. Experience with financial consolidation and reporting standards (IFRS, GAAP). Proficiency in SAP configuration, data management, and integration. Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Experience with SAP S/4HANA and related technologies is a plus.

Act as the primary point of contact for clients, understanding their goals, preferences, and business objectives. Build and execute social media strategies tailored to each client, aligned with broader marketing goals. Oversee content calendars, guide visual direction, and write/craft compelling posts that reflect the brands voice. Plan and run promotional campaigns, product launches, and moment marketing activities across platforms like Instagram, LinkedIn, Facebook, and Twitter. Work closely with the design, copy, and performance marketing teams to execute content plans and deliverables on time. Track performance metrics (engagement, reach, conversions, etc.), prepare monthly reports, and present actionable insights to clients. Coordinate and optimize paid campaigns through Meta Ads, LinkedIn Ads, etc. when needed.

Do you relish the prospect of leading strategic cross-organization, transformational programs? Do you thrive on managing complexity and uncertainty? If so, join our Strategy, Analytics, and Operations team! The Strategy, PMO & Operations team collaborates with the Business and Product Teams to craft and deliver customer-centric products, empowering the organization with insights that drive impactful results and product strategies across functions. Their mission is to enable smarter, faster, and more data-driven business decisions. As a Senior Program Manager , you will work closely with business leaders to tackle critical challenges across the organization. You'll support transformational programs from problem identification through to implementation and enablement, identifying potential solutions, engaging cross-functional stakeholders, and leading projects to completion. You will manage complex programs that span geographies and functions, ensuring that stakeholders are kept informed and aligned. Key Responsibilities well trust you with: Lead Complex Transformation Programs : Manage large-scale, cross-functional programs from initiation to completion. Collaborate with stakeholders to define requirements, plan schedules, manage risks, and ensure effective communication across diverse teams. Cross-functional coordination : Drive programs that span multiple offices, time zones, and regions. Maintain clear, ongoing communication with cross-functional partners, ensuring alignment on progress and deadlines. Develop Strategic Partnerships : Build strong relationships with key stakeholders across Engineering, Product, Business, and Program Management teams to drive successful program outcomes. Process Improvement : Identify opportunities for process optimization using business insights, stakeholder input, and industry best practices. Propose and implement solutions that drive efficiency and effectiveness. Stakeholder Engagement & Analysis : Survey, interview, and engage with stakeholders to define program scope and desired outcomes. Analyze feedback and results to refine programs and ensure they align with business goals. Executive Presentations : Create and deliver executive-level presentations that provide clear, comprehensive context for transformation initiatives, tailored to diverse audiences. Change Management : Lead change management processes to ensure stakeholders are enabled and onboarded effectively, supporting seamless transitions across the organization. Measurement & Metrics : Develop performance metrics and implement measurement frameworks to track the success of programs. Perform ROI analysis and present findings to executive leadership. Core competencies : 6+ years of experience in program/project management with a proven track record in managing complex, cross-functional initiatives. Bachelors degree or equivalent in a relevant field. Expertise in Agile processes and methodologies (Scrum, Kanban, etc.). Proven experience in PMP (Project Management Professional) and Scrum methodologies . Demonstrated ability to lead change management initiatives and deliver successful transformation processes. Exceptional interpersonal and leadership skills with experience inspiring cross-functional teams without direct authority. Strong analytical and communication skills, with the ability to present to senior executives and manage stakeholder expectations effectively. Experience working in global teams, and managing projects across diverse geographical regions and time zones.

What this job involves: As the India IFM Lead for the client contract, you will be responsible for overseeing the overall contract delivery, ensuring client satisfaction, and achieving key performance indicators (KPIs) across India. You will lead the regional team in delivering exceptional integrated facilities management services to client in the Indian market. What your day-to-day will look like: Oversee and manage the delivery of IFM services for client across India Ensure high levels of client satisfaction through proactive communication and relationship management Monitor and drive achievement of contract KPIs Develop and implement strategies to improve operational efficiency and cost-effectiveness Lead and mentor the India IFM team Collaborate with global and regional stakeholders to ensure alignment with JLL's and client objectives Identify and pursue opportunities for contract growth and expansion in the Indian market Desired or preferred experience and technical skills: In-depth knowledge of IFM practices and trends in the Indian market Strong understanding of contract management and performance metrics Excellent leadership and team management skills Proven track record in client relationship management Proficiency in English and Hindi; knowledge of other Indian languages is a plus Experience with IFM software platforms (e.g., CAFM, CMMS) Familiarity with industry standards and regulations in India Required Skills and Experience: Bachelor's degree in Facilities Management, Business Administration, or related field; Master's degree preferred Minimum of 10 years of experience in facilities management, with at least 5 years in a leadership role Demonstrated success in managing large-scale IFM contracts in India Strong financial acumen and experience in budget management Location: Mumbai (specific location to be determined based on candidate and business needs, with travel across India) Job Tags: Integrated Facilities Management, Contract Management, Client Relations, India, Leadership Location: On-site -Mumbai, MH Scheduled Weekly Hours: 40 Job Tags:

ASTER DM HEALTHCARE LIMITED is looking for Senior Executive - Customer Care to join our dynamic team and embark on a rewarding career journey Oversee customer care operations and activities. Monitor and analyze customer care performance metrics. Collaborate with internal teams to address customer issues. Provide training and support to customer care staff. Maintain documentation and records of customer care activities.

What Youll Do: The Managing Coach, Operations is responsible for the overall performance and budget of their client groups. They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients. Responsible for performance management and ensure productivity (e.g. setting objectives and reviewing KPI s) Review and analyze reporting for trend. Identify areas of opportunity and develop strategies to improve processes and procedures to ensure Company performance goals are met and exceeded Monitor staffing levels in accordance with the Resource Balancing Plan to ensure that Company resources are being efficiently and effectively allocated Recommend hiring, transfer, promotion, or dismissal of staff, as is appropriate Deal with clients in a professional and appropriate manner, in accordance with the Companys Mission Statement and Company Policy Maintain accurate records of employee and client performance data, including, but not limited to performance reviews, quality audits, attendance records, disciplinary documentation, productivity and billing reports Champion company core values and other company programs to engage and motivate our employees Other duties as assigned

Overview We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics) and Media Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Responsibilities Train, coordinate and oversee internal training operations. In addition, this position establishes and manages relationships between the Key internal teams and other stakeholders. Opportunity to collaborate with Capability leads in driving new initiatives and best practices across the org. This position also promotes a team-oriented environment through people development, strong leadership, continuous improvement, and cross-functional support. Train resources on domain and platforms, as and when there are NHT batches. Work closely with Ops and Quality team, design action plans to plug areas of opportunity. Demonstrate innovation in training by carrying floor requirement into classroom training. Should be able to drive key performance metrics related to training. Primary responsibility is to ensure developing and delivering various training contents, coaching, mentoring, and through webinars. Qualifications A full-time graduate degree (Mandatory) Proven experience on Google Marketing platform preferred CM-360 and Fair Understanding of Prisma platform. Experience: 4-6 years Strong grasp of overall AdTech space (Ad serving, media planning and buying, tag management, Optimization, analytics, and reporting) Hands on experience in online advertising whether at a publisher, agency, trading desk, Technology Company, or end-advertiser Improve service delivery capabilities and team’s skills set via training program. Should be able to create customized training plans for New Hires (fresher’s & experienced) and existing resources.

Role: Assistant Manager - Online Performance Marketing Location: Hebbal, Bangalore Reports to: Lead Performance Marketing Team size: IC About VIP: Established in 1968, VIP is amongst the worlds leading manufacturers and retailers of luggage, backpacks and handbags. With a legacy built over the years, we take pride in launching market leading brands, including our flagship brand 'VIP, which has become synonymous with the luggage category in India. Our brands reflect our commitment to understanding consumer preferences and driving quality and innovation that meets their expectations. Our operational success is attributed to our stellar brand portfolio, state-of-the-art manufacturing plants in India and Bangladesh, and a robust distribution network that ensures easy accessibility to our products. Through our diverse portfolio of brands, we cater to a wide range of consumers with varying needs and preferences. Whether its the stylish and youthful offerings of Skybags or the premium and sophisticated designs of Carlton, range of chic and fashionable handbags designed for the modern woman, the high-quality, and highly functional flagship brand of VIP Industries to durable and practical luggage solutions at an affordable price point by Aristocrat. We have a solution for every traveller be it everyday travel, business trips, or outdoor adventures. VIP Industries Limited is an equal opportunity employer. We value talent and believe everyone deserves the opportunity to succeed. We value the diversity of our workforce and the unique perspectives that each one of us brings, and are committed to creating an inclusive environment for all. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and allow for equal opportunities for all our team members. Qualifications/ Experience: Graduate in any discipline. MBA is preferred Certifications in Google Ads/ Meta Blueprint certification/ Amazon Ads 4+ years of experience in Digital performance campaign planning and execution, digital content planning, performance analytics and Organic traffic strategies Role & Responsibilities: Coordinate with internal teams, external agencies, and platform partners to manage digital campaign planning, execution and target achievement Ensure timely campaign launches with accurate tracking and reporting. Optimization of the campaigns to achieve the set goals and KPIs. Support content planning and help drive strategies to boost organic traffic Track and share performance metrics regularly both as Leadership summary and detailed deep dive to identify actionable insights and course correction. Handle campaign-related invoicing and portal coordination for reconciliation Preferred Candidate Profile/ Competencies: Advanced working knowledge of Google Ads Manager, Meta Ads Manager & programmatic platforms. Familiarity with Amazon Campaign Manager (AMS), Flipkart Ads, Quick Commerce self-serve Working knowledge of analytics tools like Google Analytics, MS Clarity, Shopify Analytics Understanding of SEO principles and organic traffic strategies Proficiency in MS Excel and PowerPoint Strong organizational and time-management abilities. Excellent communication and interpersonal skills. Ability to work collaboratively in a cross-functional team environment.

Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Strong analytical skills with proficiency in data manipulation and reporting tools- Expertise in sales performance metrics, incentive plan design, and compensation methodologies- Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders- Proven leadership abilities to manage and motivate a team- Experience with CRM systems and incentive compensation software- Financial acumen and understanding of budgeting and forecasting- Bachelor s degree in Business Administration, Finance, or a related field ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills"Varisense, Anaplan, Calidus Roles and Responsibilities: "An ""Incentives Management Team Lead"" is responsible for overseeing the design, implementation, and ongoing management of incentive programs within an organization, leading a team to ensure accurate calculations, timely payouts, and alignment with business goals, while collaborating with cross-functional teams to optimize incentive strategies and compliance with relevant regulations; key duties include developing incentive plans, analyzing performance data, resolving disputes, and driving process improvements to maximize program effectiveness. Key Responsibilities:Incentive Plan Design & Development:Collaborate with sales, marketing, and HR to design and implement incentive plans aligned with business objectives and performance metrics. Develop complex incentive structures, including quota setting, target calculations, and payout formulas. Ensure clear communication of incentive plans to all eligible employees. Data Analysis & Reporting:Analyze sales performance data to assess the effectiveness of incentive programs and identify areas for improvement. Generate comprehensive reports on incentive payouts, sales trends, and key performance indicators (KPIs) for management review. Utilize data analytics tools to identify patterns and insights to optimize incentive plans. Team Management & Leadership:Lead and mentor a team of incentive analysts responsible for data management, calculation, and payout processing. Assign tasks, provide coaching, and develop team skills to ensure operational efficiency. Foster a collaborative work environment and promote continuous improvement within the team. Compliance & Governance:Ensure adherence to all applicable incentive compensation regulations and company policies. Monitor incentive plan compliance, identify potential issues, and implement corrective actions. Conduct regular audits and reviews to maintain data accuracy and compliance. Stakeholder Management:Collaborate with cross-functional teams including sales leadership, finance, HR, and IT to address incentive program related issues and implement necessary changes. Communicate incentive plan updates and address inquiries from sales representatives and managers. " Qualification Any Graduation