3670 Performance Management Jobs - Page 7

Skill SAP PS+S4 HANA Experience 5+ Years Location- BANGALORE Notice Period Immediate Joiners Employee type C2H Please Share your Updated CVs Must have Experience on SAP PS+S4 HANA Need to have good Communications skills If you are interested, please Share below details and Updated Resume Matched First Name Last Name Date of Birth Pass Port No and Expiry Date (Mandatory ) Alternate Contact Number Total Experience Relevant Experience Current CTC Expected CTC Current Location Preferred Location Current Organization Payroll Company Notice period Holding any offer

Summary: Develop and maintain automated API test scripts using Rest Assured to ensure reliable and scalable backend services. Key Skills: API testing, Rest Assured, Java, TestNG/JUnit, CI/CD.

Summary: Configure and enhance SAP FI and CO modules, handling financial accounting, controlling, asset management, and cost center accounting.

Summary: Implement and support SAP Sales & Distribution Customer Service module to manage after-sales service processes, returns, warranties, and repairs.

Summary: Design, develop, and maintain SAP BW on HANA data warehousing solutions. Perform data modeling, extraction, and reporting to support business intelligence needs.

Summary: Implement and support SAP WM to optimize warehouse operations, inventory tracking, and material movement processes.

Summary: Develop dynamic and responsive web user interfaces using React.js, integrating with backend APIs and ensuring a seamless user experience.

Location- PUNE & DELHI Duration 10-15 Days Below services are expected for the duration of DRDrill from the DB2 Purescale Consultant:- Take the DB2 Database module ownership during the DR-Drill Planning & actual execution Work with LTI Basis and Infra team during the DR-Drill (Switchover from DC to DR and revert back to DC) Act as technical SPOC for DB2 Purescale to assist DRDrill Team Provide DB2 Purescale expert working & resolution on any issues during the DRDrill activities Please note that the PDC site is in Delhi and DR location is Pune, Consultant have to Travel from PDC to DR Site and back to PDC. If you are interested, Please Share below details Please confirm the availability of DB2 Purescale Expert along-with the Commercials per day.

Must have experience on Salesforce Commerce cloud Need to have good communication skills If you are interested, please Share below details and Updated Resume Matched First Name Last Name Date of Birth Pass Port No and Expiry Date Alternate Contact Number Total Experience Relevant Experience Current CTC Expected CTC Current Location Preferred Location Current Organization Payroll Company Notice period Holding any offer

Configure and support SAP Financial Accounting and Controlling modules. Focus on GL, AP, AR, asset accounting, cost centers, and profitability analysis.

Manage and optimize SAP finance processes, including financial reporting, period closing, and compliance with accounting standards. Location: Chandigarh,Dadra & Nagar Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Daman,Diu,Goa,Haveli,Sikkim

Work on SAP Business Planning and Consolidation for financial planning, budgeting, and consolidation processes. Location: Bengaluru,Chandigarh,Dadra & Nagar Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Daman,Diu,Goa,Haveli,Sikkim

Configure and maintain Documentum D2 for enterprise content management solutions, including workflows and document lifecycle management.

Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Delivery Operations Associate Manager Qualifications: BCom Years of Experience: 10 to 14 years What would you do " Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures GeneralLead client meetings to discuss debtor performance and address issues as required Actively seeks opportunities for continuous improvement initiatives to improve AP processes, services and deliverables to the client Prepares forecasts / budget for the team and conduct manual invoicing Identify PTP accounts-related requests and process if approved Collect and gather data for AP Reports Prepare regular / daily reports Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to Assists in the creation of Performance Improvement Plans (PIPs) for team members not meeting expected production or quality targets, monitors program for a defined period Facilitate the operational Change Request (CR) process Accounting practicesA set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements." What are we looking for " Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures Manage a team of Team leads in the Procure to Pay tower of the deal Reports to the service delivery Manager and responsible for daily operational performance management and ensure both contractual and operational KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality) Act as point-of-contact of the company and the client in the following PTP sub-processes including, but not limited to Invoice Processing, Payment Processing, Master Data, etc.; Act as an escalation point for all Procure to Pay related issues raised by the client. Ensure the fast resolution of these issues and find ways as well to prevent them from happening again Communication with the client to ensure that the proper department complies with the latest changes in the procedures" Roles and Responsibilities: "In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification BCom

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: QAAS(Advisory Services). Experience: 3-5 Years.

Key Responsibilities: Develop, enhance, and maintain SAP applications using ABAP and SAP Fiori/UI5 technologies. Design and implement custom reports, interfaces, enhancements, and forms using ABAP. Develop SAP Fiori applications and UI5 front-end components to improve user experience. Collaborate with functional consultants to understand requirements and translate them into technical solutions. Debug and troubleshoot issues related to ABAP programs and Fiori apps. Perform code reviews and ensure adherence to coding standards and best practices. Participate in testing, deployment, and documentation of SAP solutions. Optimize existing programs for performance improvements. Stay updated with the latest SAP ABAP and Fiori developments and suggest improvements.

Oracle - Exadata Claims Centre Guidewire Administration Support for DB DBA Support for Claims BAU and Service Ops Claims Centre ODS Administration Support for DB Policy Center Data Base Administrator 21C Migration of Databases to OKC Claims Centre Guidewire Administration Support for DB

SAP SuccessFactors consultant with hands on experience of implementing Workforce Planning module must demonstrate the ability to have functionally lead the SF strategic workforce Planning in SAC or deep knowledge of workforce planning including Personal cost planning Must be able to demonstrate the ability to model user requirement both written and oral into workbooks Must be able to manage stockholders

About The Company: ARA's client is India's leading importer and distributor of alcoholic and non-alcoholic beverages. It exceed expectations with outstanding sales, service, and results. It's portfolio proudly includes selections from France, Italy, Spain, Germany, the USA, Argentina, Chile, Australia, New Zealand, and South Africa, featuring over 90 producers and a total of more than 500 carefully hand-selected products/labels that ensure distinctiveness, quality, and value. Hailed by Business Standard as "Importer of the year," It is headquartered in New Delhi, India, with branches in Mumbai, Bangalore, Chandigarh, Chennai, Goa, Kolkata, Lucknow, Jaipur, and Hyderabad. The Role: We are looking for a dynamic and experienced Assistant HR/ HR Manager / HR Business Partner (HRBP) to join our team. The ideal candidate must have hands-on experience with the Keka HRMS platform, specifically in Keka Payroll, Expense & Travel Management, and Performance Management System. The role requires a strong grasp of payroll operations, statutory compliance, and talent acquisition, along with a passion for employee engagement and fostering a positive workplace culture. Key Responsibilities: HR Operations & Compliance- Independently manage *end-to-end payroll* using Keka, ensuring accuracy and timeliness. Maintain and update employee records in Keka HRMS. Oversee *statutory compliance* (PF, ESI, PT, LWF, Gratuity, etc.) in alignment with applicable labor laws. Handle audits and compliance checks with internal/external stakeholders. Keka Platform Management- Administer and optimize use of *Keka Payroll, **Performance Management, and **Expense & Travel* modules. Troubleshoot and coordinate with Keka support when necessary. Train employees and managers on Keka usage and features. Talent Acquisition- Collaborate with department heads to understand hiring needs and workforce planning. Manage the *end-to-end recruitment cycle*, including sourcing, interviewing, offer roll-out, and onboarding. Build and maintain a strong talent pipeline through job boards, referrals, and recruitment agencies. Performance Management- Implement and manage the *Keka Performance Management System*, ensuring timely goal-setting, reviews, and feedback cycles. Support managers in identifying performance gaps and career development opportunities. Employee Engagement & Culture Drive employee engagement initiatives, team-building activities, and internal communications. Act as a point of contact for employee concerns, grievances, and conflict resolution. Promote a culture of inclusiveness, feedback, and transparency. Skills Required: Mandatory hands-on experience with Keka HRMS, especially in Payroll, Expense & Travel, and **PMS* modules. Strong knowledge of payroll processing and statutory compliance Solid understanding of HR best practices, employment laws, and organizational development. Proven experience in recruitment, employee engagement, and performance management*. Excellent communication, interpersonal, and stakeholder management skills. Strong Excel workings. Strong Knowledge of Statutory Compliances Qualifications & Experience: Bachelors/Masters degree in Human Resources, Business Administration, or a related field. 3 + years of experience in HR operations and business partnering roles.

Company: Marsh Description: Marsh McLennan Global Services is seeking candidates for the following position based in the Mumbai office Senior Director - Placement (Grade H) Description: We are seeking a highly skilled and experienced Placement Leader within our Center of Excellence. As a Placement Leader, you will be responsible for leading a global team of professionals who understand client and insurer requirements, provide administrative & technical support to execute the placement working closely with insurers & client advisors. What can you expect Build a high performing Placement organization through hiring, monitoring, coaching, developing and mentoring colleagues Drive placement/technical support activities around preparing marketing submission, capturing placement data, quote review and comparison and binding insurance agreement Leverage market knowledge and expertise to understand insurance products and solutions which can be leveraged basis the client requirements Develop placement related procedures and establish protocols for successful implementation across all lines of business through delegation, escalation or direct involvement Interface closely with client-facing brokers, carriers, and clients to gather and analyze client information, assess risk exposures, and support in executing the insurance placement Develop strong working relationship with carriers, brokers and other intermediaries to deliver optimal outcome for our clients Standardize the placement process working closely with the regional and global placement teams Managing the CoE resources either directly or through a matrixed relationship What is in it for you Discover what's great about working at Marsh and McLennan Companies from the opportunities that our size brings, to our commitment to our communities and understanding the benefits youll receive. We are four businesses with one purposehelping companies meet the challenges of our time. As a global leader in insurance broking and risk management, we are devoted to finding diverse individuals who are committed to the success of our clients and our organization. Joining us will provide a solid foundation for you to accelerate your career in the risk and insurance industry. You will join a team of talented professionals from across the globe, which is dedicated to helping clients manage some of the world's most challenging and complex risks. We can promise you extraordinary challenges, extraordinary colleagues, and the opportunity to make a difference. Our rich history has created a client service culture that we believe is second to none. Our commitments to Diversity and Inclusion, Corporate Social Responsibility, and sustainability demonstrate our commitment to stand for what is right. As a Marsh and McLennan Company colleague, you will also receive additional benefits such as: A competitive salary Employee friendly policies Health care and insurance for you and your dependents Healthy Work life balance A great working environment Flexible benefits packages to suit your needs and lifestyle Future career opportunities across a global organization We will count on you to: Attracting, coaching and developing talent within the Placement value stream such that the objectives of the team are executed and aligned with the regions values Implement short and long-term staffing strategies that aligns with the business objectives and target operating model Provide dedicated support to the regional placement team by assisting with various placement activities, including capturing placement data, benchmarking and preparing submission for carriers Support client advisors and global placement organization to obtain and review quotes from different carriers as per the global placement strategy Help with administrative activities for binding of insurance contract post finalization of quote by clients Support in creating analytical models to be leveraged for placement process by the Business Stay updated on market trends, product offerings, and emerging risks to provide valuable insights to the onshore team and clients Ensure compliance with regulatory requirements, industry standards, and internal policies. Stay updated on changes in regulations and communicate relevant updates to the onshore team Conduct quality checks on placement activities to ensure accuracy, completeness, and adherence to internal policies and procedures. Identify areas for improvement and recommend process enhancements to optimize efficiency and effectiveness What you need to have: MBA from a premier business school or equivalent degree in Risk Management/Insurance related field 15+ years of experience in insurance placement, underwriting, or related roles with minimum 3 years leading a placement team Leadership experience, with the ability to inspire and motivate a team Strong business acumen, stakeholder management, relationship building, executive presence, communication, influencing, and negotiation skills Experience working with global stakeholders and cultures What makes you stand out Professional certifications (e.g., CPCU, ARM) Knowledge of regulatory requirements and compliance standards Experience in setting up placement teams in global capability centers or broking business Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSEMMC), is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Role Purpose The purpose of the role is to understand the customer needs and develop specific products to solve their problems and support delivery managers in client servicing Do Understand the stated and unstated needs of the customer to develop the product Deeply understand the client requirements by interacting with them Coordinate with the pre-sales team to understand the RFP details Post client interaction, draft and document user stories along with the business analysts Analyze the business/ process problem of the client and find loopholes to provide relevant solutions Identify the opportunities of automation, process improvement to cut cost, time manpower etc at the clients end Identify various touch points while understanding the business/ process value stream of the client Share the client requirements and relevant documents with the developers and discuss on the apt solutions which can be provided to the client to solve the problem Create a product vision and roadmap for its development and ensure adherence of the same Developers to design and prepare a package of solutions/ proof of concept for the customer for their approval Design and Development of the product solution as per the customers need Create a product architecture along with technical architect and road map with established schedules and monitor process against dates and share the development plan with the developers Work with the UX designer and UI team on the look and feel of the product as per the clients requirement Track problems, resolutions, and bug fixes throughout the project/ module and create a comprehensive database of defects and successful mitigation techniques Work with DevOps team during the production and to ensure seamless movement of code from different servers Create various test cases and perform testing the developed product Perform user acceptance testing at Wipros environment for successful delivery Perform testing of the product at clients environment and take the final sign off from the client Design execution reporting dashboard that will provide clear picture of the progress Perform impact analysis at the client site and see the results of the deployed product and support the client for any incremental changes/ requests Develop, implement and maintain scripts for database backup and restore for all databases and test the procedures periodically Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver No.Performance ParameterMeasure1.Timeliness of delivery100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan2.Quality & CSATOn-Time Delivery, Troubleshoot queries, Customer experience, customer reference, re-usable product3.IP CreationWriting whitepapers, knowledge transfer, no. of IP created 4.Team Management% trained on new age skills, Team attrition %, Employee satisfaction score (ESAT), # of knowledge management sessions in a quarter, # of certifications completed by self & team Mandatory Skills: OT Device Management for IoT.

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Geographic Information Systems(Maps).

Role Purpose The purpose of the role is to lead successful product creation by managing its end to end lifecycle from ideation to implementation and to successful launch in market Do Develop new products/product lines which suit market needs Define product development roadmap from its conception to market release Do market research and understand market- driven business needs and objectives to define product requirements and strategy Produce a high-level design document to demonstrate product feasibility and functionality Collect architectural design and technical requirements and prepare engineering delivery plan Prioritize product features as per the business value and ROI to be delivered to the client Develop theme-based Proof of Concepts (POCs) in order to demonstrate the feasibility of the product idea and realise it as a viable one Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI Analyse, propose and implement the core technology strategy for product development Develop, implement, and maintain production timelines across multiple modules Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Tracks industry and application trends and relates these to planning current and future IT needs Provide product support to the clients whenever an issue is raised Ensure process compliances, security, open source clearances, legal clearances etc completed while developing the product Ensure Stakeholder Management Collaborate with sales, development, consulting teams to prioritize work and drive the product and business-planning process Provides technical and strategic input during the product deployment at the client site Ensure optimal client engagement and support pre-sales team while presenting the entire product design and its principles to the client Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Talent Management Ensure adequate on boarding and training for the team members to enhance capability &effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Product development and managementNumber of new assets created, quality of design/, Cost involved, quality and timeline, CSAT, successful implementation at clients end, existing products taken into the market for implementation2.Team Management% trained on new age skills, Team attrition %, Employee satisfaction score

Primary Responsibilities: ERL_Manage Employee Relations Cases Ensure appropriate and timely response to workplace issues (e.g., phone coverage, service requests) Ensure cases are opened and closed as required Manage case volume Ensure comprehensive documentation of ER cases (e.g., including all relevant information) Interpret, apply and ensure compliance with relevant company policies and applicable governmental laws/regulations for specific ER cases Identify appropriate actions for employees, managers and HCPs to take Escalate cases as appropriate (e.g., based on salary grade, issue complexity, legal/business risk) ERL_Provide Consulting/Expertise on Employee Relations Issues Maintain knowledge of current best practices in the employee relations field (e.g., theories, frameworks, technologies, and trends) Provide leadership and direction to employees, managers and HCPs on handling workplace issues Establish personal trust and credibility with business partners and stakeholders (e.g., leaders, Human Capital Partners) Demonstrate a clear point of view about Human Capital activities as well as business needs Provide consulting to managers on Corrective Action issues (e.g., CAPs) Provide consulting on involuntary employee terminations issues, and process involuntary employee terminations Administer/support coordination for a variety of ER processes/initiatives/programs (e.g., I-9, personnel file fulfillment, legal requests) Incorporate industry best practices into employee relations practices/programs (e.g., CLC, gOEbase, Bersin) Leverage and build upon current best practices to create industry-leading employee relations practices/processes Manage/support Employee Relations programs/initiatives Provide support for RFPs Provide training on HRdirect/Employee Relations model and topics ERL_Conduct/Support Investigation of Workplace Issues and Programs Investigate complex workplace issues (e.g., wage/hour, discrimination, harassment) Provide tools and coaching to managers and HCPs to help them conduct workplace investigations Manage/support Employee Relations programs/initiatives (e.g., random drug testing, background investigations) Manage the IDR process (e.g., meeting coordination/facilitation, review responses, obtain legal review) Identify the need to update/revise existing policies and create new policies based on company needs or legal/regulatory requirements Communicate and implement new/updated/revised policies ERL_Conduct Reporting/Analysis of ER Activities Identify appropriate metrics and data collection approaches to support business needs (e.g., IDR volume, case volume, case types) Provide reporting to applicable stakeholders to meet business or legal needs Identify/communicate trends and information related to current business issues/needs (e.g., areas of concern, volume of employee complaints, management issues, financial impacts, training needs) Research complaints by location and/or manager as needed for investigations Analyze data/reports to help improve performance of the ER function ERL_Manage/Support Auditing Activities Manage/support OFCCP audits Respond to OCFFP data requests Manage/support on-site audit activities Provide policy support as needed for various auditing activities (e.g., CMS) Respond to Dept of Labor requests as needed (e.g., answer questions, provide data) ERL_Manage the Downsizing Process Provide manager training on how to complete the business case, DA and notification training Coordinate/support communication strategies (e.g., employee notification, benefit impact calls) Work with managers to develop the business case Identify the impacted group Conduct competency and adverse impact analysis Prepare job title and age list Prepare severance agreements and outplacement packets Process payments and terminations Provide reports to finance on downsizing costs Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor’s Degree or equivalent practical experience 7+ years of experience in Employee Relations, Human Resources or Employment Legal Experience in conducting investigations and advising on or supporting local disciplinary and investigation processes Experience in establishing cross-functional relationships at all levels and geographies At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission. #njp External Candidate Application Internal Employee Application

Strategic Partnering: Advising senior leaders on HR matters, developing and implementing HR strategies aligned with business goals. Talent Management: Managing talent acquisition, development, and retention strategies. Performance Management: Facilitating performance reviews, providing feedback, and implementing performance improvement plans. Employee Relations: Addressing employee concerns, mediating conflicts, and fostering a positive work environment. Coaching and Development: Coaching managers on leadership practices, team building, and employee development. Compliance: Ensuring compliance with HR policies and labor laws. Data Analysis and Reporting: Analyzing HR data to identify trends and make data-driven recommendations. Employee Engagement: Developing and implementing strategies to improve employee morale and engagement. Required Skills: Strategic Thinking: Ability to understand business needs and develop HR strategies to support those needs. Communication and Interpersonal Skills: Strong verbal and written communication skills to effectively communicate with employees and leadership. Problem-Solving and Conflict Resolution: Ability to identify and resolve complex HR issues. Coaching and Mentoring: Ability to coach and mentor managers and employees. Analytical Skills: Ability to analyze HR data and identify trends. Change Management: Ability to guide and support the organization through periods of change. Business Acumen: Understanding of business principles and financial aspects. HR Knowledge: Strong knowledge of HR policies, procedures, and employment law. Qualifications MBA - Full Time from Tier 1 or Tier 2 Job Location