19759 Performance Management Jobs - Page 40

We are looking for a highly skilled and experienced Senior Manager - Talent Excellence to join our team in Bengaluru. The ideal candidate will have 15-20 years of experience in talent management, preferably in the CRM/IT Enabled Services/BPO industry. Roles and Responsibility Develop and implement effective talent acquisition strategies to attract top candidates. Manage end-to-end recruitment processes, including job postings, interviews, and onboarding. Collaborate with hiring managers to understand their requirements and provide guidance on recruitment best practices. Conduct training sessions and workshops to enhance employee skills and knowledge. Analyze HR metrics and develop reports to...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An inst...

Job Title: HR Specialist (Generalist Role) Shift Timings: 3:00 PM to 12:00 AM IST Location: Hyderabad About GenSigma: GenSigma is a fast-growing global provider of IT and staffing solutions. We are passionate about connecting talent with meaningful opportunities while building a people-first culture that fosters growth and innovation. We are looking to strengthen our HR team with a proactive HR Recruiter who brings both people and process excellence. Role Overview: This role will primarily focus on internal recruitment, while also supporting onboarding, induction, and employee engagement initiatives. The ideal candidate is someone who can take ownership of end-to-end recruitment while being ...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets. Respon...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets. Responsi...

About The Role Project Role : Performance Engineer Project Role Description : Diagnose issues that an in-house performance testing team has been unable to. There are five aspects to Performance Engineering:software development lifecycle and architecture, performance testing and validation, capacity planning, application performance management and problem detection and resolution. Must have skills : Apache JMeter Good to have skills : Neotys NeoLoad Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Performance Engineer, you will engage in a dynamic environment where you will be responsible for diagnosing complex issues that the ...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets. Responsi...

About The Role Skill required: Strategic Sourcing - Sourcing Designation: Procurement Practice Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The Category Management Associate is responsible for supporting the delivery of External Talent Category management services to customer(s) including but not limited to stakeholder management, strategic sourcing, supplier performance management, price management, savings/compliance reporting, continuous improvement and ongoing cost reductions, supply market monitoring, and issue resolution. This employee will be responsible for drafting, updating and training for various unique External Talent Category p...

About The Role Project Role : Advanced Application Engineer Project Role Description : Develop innovative technology solutions for emerging industries and products. Interpret system requirements into design specifications. Must have skills : Dynatrace APM Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Advanced Application Engineer, you will engage in the development of innovative technology solutions tailored for emerging industries and products. Your typical day will involve interpreting system requirements and translating them into detailed design specifications, ensuring that the solutions meet t...

Job Title: HR & Recruitment Manager Location: Pune, India Industry: FMCG | LED | Consumer Electronics (Techtron) Type: Full-time Salary: 9lpa - 13lpa A Bit About Us Multibrands International Ltd. is a UK-based company with over 27 years of experience in the FMCG, LED lighting, and consumer electronics sectors. Based in central Bradford, we are proud to manufacture innovative, high-quality own-brand products that challenge the status quo. With four global officesincluding a production hub in China and operational support in Indiaour international reach is rapidly expanding. Weve earned a reputation for excellence and reliability in delivering products across the world. Our latest venture, tec...

The Senior Manager WFM will be responsible for overseeing end-to-end workforce planning and management for the business. This includes forecasting, capacity planning, real-time management, scheduling, and reporting to ensure optimal utilization of manpower and achievement of service delivery targets across all processes. The ideal candidate will bring strategic and analytical thinking to optimize staffing levels and operational efficiency in a dynamic BPO environment. Key Responsibilities: 1. Forecasting & Capacity Planning Develop short-term, medium-term, and long-term volume forecasts in collaboration with business and clients. Build capacity plans based on forecasted volumes, attrition tr...

Systems Management & Operations Oversee all electrical, HVAC, and building management systems with 100% uptime targets Execute comprehensive 52-week Planned Preventive Maintenance program Manage critical incident response with 5-minute reporting for major disruptions Coordinate Annual Maintenance Contracts and vendor performance management Compliance & Risk Management Ensure full regulatory, environmental, and safety compliance across all operations Conduct monthly facility audits and maintain audit-ready documentation Manage business continuity and disaster recovery protocols Maintain current safety certifications and compliance records Financial & Vendor Oversight Process technical service...

Assist in execution of day-to-day operations for assigned area, ensuring reports are following policies and procedures related to employee safety and food and feed safety. Monitor risks associated with products and ensure the quality of the product meets customer specifications. Maintain adherence to company safety and hygiene standards. Ensure employee and product safety at all times by completing full training according to task procedures and individual needs. Support and administer production budget for a department, process, or shift. Mentor production workers and participate in their selection. Handle holidays, welfare, performance reviews and engagement, highlight training gaps and nee...

Delivery of all Application and Cloud Infrastructure services Manage and maintain all critical infrastructure to support UD business and production uptime. Ensure delivery of all outsourced services in line with contractual obligations for cost, quality, and volume. Monitor and manage Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), initiating corrective and improvement actions where needed. Drive continuous improvement across operational processes, service quality, and supplier performance. Validate supplier invoices and ensure financial accuracy and compliance. Act as the escalation point for incident and problem management with suppliers. Outsourcing Supplier Manag...

NAB is looking for Associate to join our dynamic team and embark on a rewarding career journey Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Preparation of operating budgets, financial statements, and reports. Reviewing existing financial policies and procedure...

NAB is looking for Associate to join our dynamic team and embark on a rewarding career journey Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Preparation of operating budgets, financial statements, and reports. Reviewing existing financial policies and procedure...

Cytecare Hospitals Pvt. Ltd. is looking for Associate Manager to join our dynamic team and embark on a rewarding career journey Team Supervision: Provide leadership, direction, and supervision to a team of employees, ensuring their productivity, performance, and professional development Operational Management: Manage day-to-day operations within the assigned area, ensuring efficiency, adherence to processes, and effective resource allocation Performance Management: Set performance goals, conduct regular performance reviews, and provide feedback and coaching to team members to help them excel in their roles Project Coordination: Oversee projects, initiatives, or tasks within the department, e...

Firstsource Solutions Ltd is looking for Senior Associate to join our dynamic team and embark on a rewarding career journey Assisting with the preparation of operating budgets, financial statements, and reports. Processing requisition and other business forms, checking account balances, and approving purchases. Advising other departments on best practices related to fiscal procedures. Managing account records, issuing invoices, and handling payments. Collaborating with internal departments to reconcile any accounting discrepancies. Analyzing financial data and assisting with audits, reviews, and tax preparations. Updating financial spreadsheets and reports with the latest available data. Rev...

Maintain and secure adherence to end-to-end due-diligence and supplier assurance blue-print process, incl. supplier performance management Maintain and continuously develop risk domains (questionnaires) in the solution (Coupa RPMA) Configure and Manage workflows within Coupa RPMA Manage/adjust process and outcomes to ensure third-party risk management tools are maintained Work with country Procurement and key accounts to understand new needs Keep up to date with Coupa technical changes Act as single point of contact and liaise with ISS IT Service Support on technical support needs (e.g. fixing errors and bugs, changing risk domains, changing workflows etc.) Who you ll work with: Global due-d...

Working closely with State officials in ensuring government system strengthening and institutionalization of RtR programs in the states. Preparation of overall strategic plan, basis local context and RtR Vision plan 2025 for the respective state and continuously reviewing the same. Organizing various discussions/consultations with Government to work towards system strengthening and positioning RtR as a thought leader in Literacy and Girls Education program. Building body of evidence that can push appropriate policy/practice changes backed by robust evidence. Support INCO Op s in proposal development and country growth plan as needed External Coordination, branding, and Networking: Attends to...

System strengthening and system integration: Working closely with State officials in ensuring government system strengthening and institutionalization of RtR programs in the states. Preparation of overall strategic plan, basis local context and RtR Vision plan 2025 for the respective state and continuously reviewing the same. Organizing various discussions/consultations with Government to work towards system strengthening and positioning RtR as a thought leader in Literacy and Girls Education program. Building body of evidence that can push appropriate policy/practice changes backed by robust evidence. Support INCO Op s in proposal development and country growth plan as needed External Coord...

Procurement Competitiveness Capture: Monitor the markets for defined categories including key players, newcomers, economic evolutions, market or regulation constraints, innovations and technology in order to support the development of the most up to date category strategies to the businesses. Based on the above provide insights as to how products / projects could be more competitive via the adoption of different suppliers / methodologies / technology etc. Governance, Leadership and Performance Management: Ensure appropriate governance is applied using KPIs and root cause corrective actions Supplier / Acquisition Management: Performance management of the supply base in line with the standards...

Manage the end-to-end delivery of analytics services, ensuring adherence to service level agreements (SLAs) and client requirements. Serve as the primary point of contact for client engagements, establish and maintain strong relationships, and proactively address client concerns or issues. Lead a team of analysts, providing guidance, mentoring, and performance management to ensure the teams effectiveness and professional growth. Collaborate with stakeholders to define and prioritize analytics service requirements, develop service delivery plans, and coordinate resources to meet project timelines. Establish and implement quality assurance processes and best practices to ensure the accuracy, c...

Role Overview As an HR Transformation Partner within Wipros People and Change practice, you will be a strategic leader responsible for driving growth, innovation, and delivery excellence in HR Transformation initiatives for clients. You will lead client engagements, develop cutting-edge offerings, and build a high-performing team. A key focus of the role will be leveraging emerging technologies such as Generative AI (GenAI) and Agentic AI to reimagine HR processes, enhance employee experience, and enable intelligent automation. Key Responsibilities Business Development & Client Engagement- Drive business growth by identifying and converting opportunities in HR Transformation across industrie...

We are looking for a highly skilled and experienced Supervisor to join our team at KIMS Hospital & Surgical Center. The ideal candidate will have a strong background in management and supervision, with excellent communication and leadership skills. Roles and Responsibility Supervise and coordinate the activities of medical staff and other healthcare professionals. Develop and implement policies and procedures to ensure high-quality patient care. Conduct regular audits and inspections to identify areas for improvement. Collaborate with doctors and other healthcare professionals to develop and implement treatment plans. Provide guidance and support to junior staff members. Ensure compliance wi...