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20.0 - 25.0 years
3 - 8 Lacs
Bengaluru
Work from Office
. BASIC INFORMATION ON THE POSITION Position Name Associate Manager - Talent Acquisition Mandatory/Required Skills Location Location Mandatory/Required Skills PURPOSE OF THE ROLE This role is responsible for identifing the talent requirements of the organization keeping in mind current business needs and growth plans, attracting and recruiting talent with the appropriate skillsets, experience and culture fit, in adherence to cost, quality and time considerations. This role is also responsible for leading, developing, mentoring the hiring team and ensuring that the team adheres to process , procedures and goals. KEY RESPONSIBILITIES AND ACCOUNTABILITIES Understand the needs of the various Business Units through regular meetings in terms of manpower requirements, Work with internal teams and external vendors to ensure that requirements at met within the committed SLAs Escalations Handling Design, deploy and periodically review the processes related to recruitment Gather industry best practices and revise/update processes as required Ensure that various team members adhere to defined processes and policies Ensure that various team members adhere to defined processes and policies Plan the hiring numbers and sourcing mix, to optimize recruitment budgets Increase hiring from channels like Direct Sourcing, employee referrals, etc to manage cost of hire, through various communication and reward programs Performance Management -goal setting, reviews, planning for career growth Mentor and coach the team to ensure succesful completion of the task EDUCATION QUALIFICATION Degree MBA Certifications (if any) MINIMUM EXPERIENCE REQUIRED Overall (in years) 10 + years Relevant (in years) 10 years DOMAIN/ FUNCTIONAL SKILLS Understanding of recruitment process and industry best practice Technical Knowledge on Latest Technology, Understanding Behavioural Competencies
Posted 1 week ago
4.0 - 9.0 years
11 - 15 Lacs
Gurugram
Work from Office
Internal Firm Services Industry/Sector Management Level Associate & Summary . At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary The Portfolio Support SME is responsible for delivering, improving, and helping to oversee all enduser services functions across a particular portfolio. The ideal candidate needs to possess strong work management skills and have advanced technical knowledge of the platform/tools they support. The applicant must be able to motivate people, encourage teamwork, and communicate effectively with senior management and portfolio leaders. It is expected that individuals in this role are extremely responsive to the needs of their assigned portfolios and the underlying support team. Manage the delivery of highquality service & support for the assigned portfolio. End to end operational focus Application, Productivity, Utilization, Quality, Incident, Problem & Service Levels Work with the portfolio teams to bring the operations inline with the target state operating model Provide technical guidance and mentorship to the team supporting the portfolio Manage and plan accordingly for onboarding new applications, releases and changes in scope, including onboarding and training the relevant teams. Escalation points for support issues, service deficiencies and training as well as leading the implementation of service improvement tasks for support teams. Formulate, coordinate and/or track remediation plans arising from critical production issues, including reporting to leadership. People development, high performance leadership and motivation of team members Support selection of new team members and education according to agreed plan Collaborates with stakeholders to ensure that execution is aligned with deliverable requirements Mandatory skill sets The ideal candidate will have strong technical knowledge of the Adobe Experience Manager (AEM) platform Experience supporting Adobe Digital Asset Manager (DAM) integrating with Adobe Sites and enterprise asset management solutions Handson experience supporting AEM sites, DAM, templates, components, dialogs, workflows, models, and services Proven knowledge supporting and troubleshooting integration with third party and other Adobe solutions using REST APIs and CDN caching strategies Expertise with AEM Multi Site Manager and security best practices Proficiency with Akamai CDN solutions, including handson experience with managing Akamai configurations and the ability to both diagnose and resolve issues related to content delivery, caching, and security policies within the Akamai platform Preferred skill sets Ability to work in a deadlinedriven environment while handling multiple projects/tasks simultaneously with a focus on details Strong analytical, facilitation, documentation, presentation, and communication skills Proven knowledge in breaking down high level objectives into discrete, measurable tasks with estimates of development effort for planning purposes Strong business process mapping skills Ability to lead and facilitate client workshops and sessions Comfortable engaging with clients on multiple implementations at the same time Excellent interpersonal and customer relationship skills Strong analytical, problem solving, facilitation, documentation, and communication skills Ability to effectively manage a diverse project team and escalate performance issues to department leadership Strong knowledge of solution implementation methodologies Years of experience required 4 years of experience Education qualification Bachelor s degree in information technology Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Adobe Acrobat No
Posted 1 week ago
2.0 - 7.0 years
3 - 7 Lacs
Pune
Work from Office
Not Applicable Specialism Microsoft Management Level Associate & Summary Those in Microsoft Dynamics ERP at PwC will specialise in analysing client needs, implementing ERP software solutions, and offering training and support for seamless integration and utilisation of Microsoft ERP applications. This will enable clients to optimise operational efficiency and achieve their strategic objectives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Responsibilities 2+ years of experience in IT industry with experience in Digital/Delivery Transformation using Agile methodologies Proficiency in Server Side as well as Client Side (SPFX,CSOM,JSOM and Rest Services, React), SharePoint Hosted App, Provider Hosted App), Custom Development using Third Party Tools ( InfoPath), PowerShell scripting, google analytics, ClientSide Scripting (jQuery, angular Js, React ), Data Migration and Quality Reviews along with RFPs and POC. Strong problem solving & technical skills coupled with informed decision making abilities Team leading experience Key Technical Areas Azure App Services, Azure Active Directory, Azure API Management, Azure DevOps, Azure Functions, Azure Logic Apps M365 PowerApps (Canvas, ModelDriven, Portal), Power Automate, MS Teams, MS Search, M365 Management API, OneDrive, MS Lists, Forms SharePoint Framework (SPFx) SPFx Webparts, Application Customizer Extension, Field Customizer Extension, PnP SPFx TEAMS Development Channel Tab, Personal Tab, Office 365/Custom Connectors Other languages ASP.NET, C#, CAML, CSOM, CSS, JSOM, Office UI Fabric Core, MS Graph, REST, WCF Scripting Language AngularJS, jQuery, ReactJS, PowerShell (Azure, PnP, SPO) Migration Tool Metalogix, Mover, Sharegate, SharePoint Migration Tool Tools / IDE Fiddler, Google Analytics, InfoPath, Azure Storage Explorer, Postman, Power Automate Desktop, SharePoint Designer, SharePoint Online Management Shell, Swagger, TFS, U2U CAML Builder, UI Flows, VS Code, Visual Studio 2019/2017/2015/2010/2005 Mandatory skill sets PowerApps Developer Canvas / Sharepoint / .NET Preferred skill sets Azure App Services, Azure Active Directory, Azure API Management, Azure DevOps, Years of experience required 2 to 4 Years Education Qualification BE/B.Tech Education Degrees/Field of Study required Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Microsoft Power Apps Accepting Feedback, Accepting Feedback, Active Listening, Business Continuity Management (BCM), Business Performance Management, Communication, Continuous Process Improvement, Customization and Development, Data Flows, Data Integration, Delivery Excellence, Downtime Reduction, Emotional Regulation, Empathy, Enterprise Resource Planning (ERP) Software, ERP Strategy, Implementation Research, Inclusion, Informatics, Intellectual Curiosity, Internal Control Consulting, IT Consulting, Microsoft Dynamics 365, Microsoft Dynamics GP, Microsoft Power Apps {+ 12 more} No
Posted 1 week ago
3.0 - 8.0 years
22 - 25 Lacs
Pune
Work from Office
Drive Volumes through channels of government, corporate and fleet sales Drive motivate dealer staff for corporate sales targets. Identify, Set achieve the segmentwise target for dealers Increase in Enquiry Generation through Corporate Channel Explore and create new business opportunities/ segments to expand our volume targets Ensure timely execution with end-to-end order and delivery process ownership. Participation in tender on time with both technical and commercial evaluation and proposal where applicable Business Development Opportunity - Specific focus Identify map existing upcoming key accounts/segments for incremental numbers, and customize product offerings where applicable Focus develop strategy to capture emerging segments Align policies strategies with HO + AO + Dealer Teams Engage with existing Key accounts add new accounts Customer centricity and Relationship Management Build maintain relationships with Key Accounts Work with AO (Sales + Customer Care) to address Customer Escalation within agreed timeframe Work with CX teams of dealers to evaluate CX for the specific and key accounts mapped to dealership Preferred Industries Consumer FMCG / Food Automotive Industry Education Qualification MBA; Post Graduate Dip in Mgmt General Experience Core Automotive Sales/ FMCG sales, Experience of 3- 8 years Critical Experience System Generated Core Skills Credit Management Consumer Focus Manpower Management Dealer Relationship Management Manpower Planning Market Acumen Sales Planning Capability Building System Generated Secondary Skills Capability Building Change Management Consultative Selling Statutory Compliance Designing Customer Experience Financial Management Identifying Customer Needs Market Intelligence Order Management Performance Management Product Knowledge Application Product Knowledge - Hybrid Vehicle Territory Coverage Optimization Working Capital Management
Posted 1 week ago
0.0 - 2.0 years
0 Lacs
Rajkot
Work from Office
We are looking for an HR executive trainee to join our healers team. Your primary focus will be the full cycle recruitment. The candidate need to complete all assigned tasks and assist with day-to-day HR activities. Responsibilities Implementing & evaluating employee relations. Manage recruitment process. Other HR Functions. Should be able to multi-task. Positive attitude. Strong leadership skills. Excellent English communication . All degrees welcome to apply. Must Have A person should be an extrovert or an ambivert Communication is a must Convincing Power Able to maintain Employee Relations Recruitment and Talent Acquisition Conflict Resolution Performance Management Strategic Planning Ethical Decision-Making Time Management Our next-generation solutions are built to transform businesses and drive growth in the digital era. Find Us 905, Corporate Levels, 150 Ft. Ring RD Nr. Ayodya Chowk, Opp Synergy Hospital Rajkot 360006
Posted 1 week ago
5.0 - 10.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Were seeking a skilled and detail-oriented Xactly Sales Compensation Administrator to manage and optimize our suite of Xactly tools, including Xactly Incent, Xactly s Expense & Amortization module, Forecasting, Analytics and reporting. This individual will play a key role in ensuring the data integrity and accuracy of sales compensation plan data, and automating workflows. This individual will work with our Sales Incentives to support our Sales team and leadership, Finance, and Analytics teams. A strong understanding of compensation design, quota management, and commission calculations and processing is essential. What You ll Do: - System Administration & Configuration Serve as the primary administrator for Xactly Incent and related modules, ensuring accurate processing of sales compensation plans. Configure and maintain crediting rules, quotas, compensation plans, workflows, and calculations. Manage system updates, enhancements, and integrations with Salesforce and ERP systems. Maintain data integrity across all integrated platforms.Troubleshoot and resolve system issues in a timely and efficient manner. - User Support & Enablement Provide ongoing support to end-users including sales reps, finance, and leadership. Create and maintain system documentation and training materials. Conduct training sessions and workshops to ensure effective platform adoption. - Process Optimization & Automation Partner with Sales Operations, Finance, and IT to automate manual commission workflows and streamline compensation processes. Improve data flows between Salesforce, Xactly, and Workday systems. Recommend and implement best practices in sales performance management and incentive compensation. - Reporting & Compliance Develop and maintain reports and dashboards for visibility into compensation metrics, attainment, and performance trends. Ensure the accuracy of commission calculations and payout forecasts. Support quarterly audits and compliance requirements in partnership with Finance. What You Bring: 5+ years of experience in compensation design, commission processing, and Xactly system administration. Expertise in Xactly Incent and familiarity with related modules (Xactly Incent, Xactly s Expense & Amortization module, Forecasting, Analytics and Reporting). Strong understanding of crediting logic, sales compensation Design, and quota management. Experience integrating and working with Salesforce CRM, Workday, and data warehouses including data extraction and reporting. SQL and data management skills preferred Exceptional analytical and troubleshooting skills with attention to detail. Ability to work cross-functionally in a fast-paced, collaborative environment. Prior experience in SaaS, Tech, or Enterprise Sales environments is a plus. Xactly Administrator or related certifications are a plus. What makes ThoughtSpot a great place to work? ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that s right for you. ThoughtSpot for All Building a diverse and inclusive team isnt just the right thing to do for our people, its the right thing to do for our business. We know we can t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
Posted 1 week ago
4.0 - 6.0 years
6 - 10 Lacs
Bengaluru
Work from Office
HR Business Partner Bengaluru, India | Other | Full-time Job Reference: 7008 - Posted 17-Jun-2025 Job Purpose- HRBP Organizational Design Evaluate and recommend agile and effective org structures to enable high performance in support of operating models Talent Planning, Review and Bench Building -The ability to ensure the talent requirements are aligned with the business objectives through identification, assessment, development, readiness and retention of talent Performance Management - The ability to view a business from the top leader s perspective, understand core organizational functions and how they interact, and apply financial/ business metrics that reflect the success of the organization Engagement Champion our culture, people and values through effective engagement and performance strategies that provide a valued employee experience while driving growth and sustainability Analytics : Utilize human capital analytics, technology and analytical skills to support leadership to make informed, impactful business decisions about structure, work, talent and the future state workforce. Responsibilities Onboarding and Offboarding Induction Consult with line management and provide daily HR guidance Analyse trends and metrics with the HR department Resolve complex employee relations issues and address grievances Work closely with management and employees to improve work relationships, build morale and increase productivity and retention Provide HR policy guidance Rewards and Recognition Payroll and report generation Suggest new HR strategies Requirements and skills Proven work experience as an HR business partner Excellent people management skills Analytical and goal oriented Demonstrable experience with HR metrics Thorough knowledge of labour legislation Full understanding of all HR functions Experience in HRMS tool Apply now! Share with LinkedIn Share with Facebook Share with Twitter Privacy Statement | Cookie Settings | Job Application Support | Code of Conduct | Copyright 2020 - 2025 Kelly Services Inc.
Posted 1 week ago
4.0 - 8.0 years
9 - 13 Lacs
Sihor
Work from Office
K J Mehta T B Hospital Trust Amargadh is looking for Principal to join our dynamic team and embark on a rewarding career journey Oversee the daily operations of the educational institution, including academic, administrative, and extracurricular activities Develop and implement school policies and strategic plans Supervise and support faculty and staff, ensuring adherence to curriculum standards and professional development Maintain student discipline and uphold a positive learning environment Foster strong relationships with parents, community stakeholders, and education boards Manage budgeting and resource allocation effectively while ensuring compliance with all relevant regulations and educational laws Promote innovation in teaching methods and educational technology adoption
Posted 1 week ago
5.0 - 9.0 years
4 - 5 Lacs
Madurai, Chennai, Bengaluru
Work from Office
Apollo Home Care is looking for Sr. HR Executive to join our dynamic team and embark on a rewarding career journey Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Creating and managing schedules, meetings, interviews, and other HR activities Reviewing CVs, shortlisting candidates and assisting in the recruitment process Liasioning with external recruitment agencies for closing positions on time Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Ensuring that the employees are satisfied with their role in the organisation, the work environment Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees is one of the key points that should be included in all hr executive job description Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization.
Posted 1 week ago
2.0 - 4.0 years
2 - 6 Lacs
Mumbai
Work from Office
AMJEY CHEM TRADE PRIVATE LIMITED is looking for HR Professional to join our dynamic team and embark on a rewarding career journey Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Creating and managing schedules, meetings, interviews, and other HR activities Reviewing CVs, shortlisting candidates and assisting in the recruitment process Liasioning with external recruitment agencies for closing positions on time Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Ensuring that the employees are satisfied with their role in the organisation, the work environment Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees is one of the key points that should be included in all hr executive job description Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization.
Posted 1 week ago
1.0 - 4.0 years
2 - 3 Lacs
Mumbai
Work from Office
Sunrise Sports And Fitness is looking for Admin / Hr Executive to join our dynamic team and embark on a rewarding career journey Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Creating and managing schedules, meetings, interviews, and other HR activities Reviewing CVs, shortlisting candidates and assisting in the recruitment process Liasioning with external recruitment agencies for closing positions on time Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Ensuring that the employees are satisfied with their role in the organisation, the work environment Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees is one of the key points that should be included in all hr executive job description Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization.
Posted 1 week ago
2.0 - 6.0 years
2 - 6 Lacs
Varanasi
Work from Office
SHEAT Group of Institutions is looking for HR Professional to join our dynamic team and embark on a rewarding career journey Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Creating and managing schedules, meetings, interviews, and other HR activities Reviewing CVs, shortlisting candidates and assisting in the recruitment process Liasioning with external recruitment agencies for closing positions on time Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Ensuring that the employees are satisfied with their role in the organisation, the work environment Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees is one of the key points that should be included in all hr executive job description Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization.
Posted 1 week ago
5.0 - 8.0 years
7 - 9 Lacs
Chitoor
Work from Office
Maithili Life Sciences is looking for HR Executive to join our dynamic team and embark on a rewarding career journey Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Creating and managing schedules, meetings, interviews, and other HR activities Reviewing CVs, shortlisting candidates and assisting in the recruitment process Liasioning with external recruitment agencies for closing positions on time Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Ensuring that the employees are satisfied with their role in the organisation, the work environment Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees is one of the key points that should be included in all hr executive job description Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization.
Posted 1 week ago
1.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Rysun Jewels is looking for HR Executive and Recruiter to join our dynamic team and embark on a rewarding career journey Identifying manpower requirements, taking them up to the HR Head for approval Creating job descriptions for required manpower, advertising them to get best candidates and handling the employment process Creating and managing schedules, meetings, interviews, and other HR activities Reviewing CVs, shortlisting candidates and assisting in the recruitment process Liasioning with external recruitment agencies for closing positions on time Handling the orientation of new employees Conducting training sessions for old and new employees of the organization Ensuring that the employees are satisfied with their role in the organisation, the work environment Handling performance management procedure and appraisals is a key task in hr executive job description. Maintaining records, attendance and data of each employee and providing them to the management team when required Conducting exit interviews with outgoing employees. Handling employee grievances, if any and updating the employees with policies, compliances, and regulations Overseeing safety and health of the employees Handling the orientation of new employees is one of the key points that should be included in all hr executive job description Conducting SWAT analysis of each employee and counselling them on the areas that need improvement Handling and managing data/records of each employee of the organization.
Posted 1 week ago
3.0 - 7.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Cytecare Hospitals Pvt. Ltd. is looking for Senior Executive/Associate Manager to join our dynamic team and embark on a rewarding career journey Team Supervision: Provide leadership, direction, and supervision to a team of employees, ensuring their productivity, performance, and professional development Operational Management: Manage day-to-day operations within the assigned area, ensuring efficiency, adherence to processes, and effective resource allocation Performance Management: Set performance goals, conduct regular performance reviews, and provide feedback and coaching to team members to help them excel in their roles Project Coordination: Oversee projects, initiatives, or tasks within the department, ensuring that deadlines are met and objectives are achieved Communication: Foster effective communication within the team and with other departments, conveying goals, expectations, and updates to ensure alignment Problem-Solving: Address challenges and issues that arise within the team or department, working to find solutions and implement process improvements Budget Management: Contribute to budget planning and management, ensuring that resources are allocated appropriately to achieve departmental goals
Posted 1 week ago
5.0 - 10.0 years
6 - 7 Lacs
Bengaluru
Work from Office
Responsible to meet all agreed client SLAs and performance parameters. Provide support to the team by acting as the first line of escalation for customer related queries in order to provide exceptional customer service. Develop strong interpersonal relationships with the team, to cohesively bond them together with the Customer and integrate them with the vision and core values of the Customer. To embody the spirit of excellence through team building, able leadership and sound people management skills Identify areas of concern and under performance and take corrective measures. Responsible for development of team members- team motivation, up-skilling- career development Provide hands-on assistance, share information proactively and troubleshoot for the team in case of problems, both through direct intervention and mentoring Single point of contact for the team and the senior management through effective communication on key deliverables Ensure quality reporting and work with the Operation Manager to build a highly effective measurement and reward system based on data. Responsible for Customer/client interaction Assist in scheduling and time management. Allocate work and prioritize. Perform real time monitoring. Evaluate and coordinate operational, administrative, IT and HR issues for the team. Forward non- resolvable issues to the Operations Manager Team specific attrition and absenteeism management Team member performance management and identification of training opportunities Key skills and knowledge: Basic Banking Knowledge - International Voice Banking Preferred Knowledge of Csat/NPS is desired. Familiar with basic accounting knowledge Team development Good excel skills. Ability to manage Team Performance Ability to impart effective feedback. Ability to work in a 24/7 shift environment.
Posted 1 week ago
20.0 - 25.0 years
11 - 15 Lacs
Pune
Work from Office
Grade FResponsible for managing a large team to deliver HR Services, contributing to strategic development by developing business plans, measuring and reporting on performance, analysing current and future customer experience, managing relevant forums and driving continuous improvement efforts. Entity: People, Culture & Communications HR Group Job Description: The Learning Operations Lead, P&C Services, provides strategic leadership and oversight for BPs learning operations across various locations. This role guides the learning operations team, focusing on enhancing learning operations, integrating digital solutions, and promoting BPs digital transformation. The individual manages a team of Learning Operations Managers (3 direct reports, 70+ indirect reports), fosters a culture of innovation and continuous improvement, and ensures operational excellence in the delivery of learning operations. Additionally, the Lead engages with partners internally and externally, manages risks, and drives change management initiatives to support the implementation of new processes and systems. Role Responsibilities: Serve as the primary integrator in driving the transformation of Learning Operations in partnership with the Learning & Skills organization, ensuring a high-performance service that meets the needs of our customers Lead strategic direction of learning operations. Implement digital solutions, agile methodologies, and sustainable practices. Ensure high-quality learning operations across various locations. Allocate resources effectively for pivotal initiatives and operational needs. Manage risks, ensure compliance, and maintain business continuity. Internal: Aligning learning initiatives with talent management strategies for career development and succession planning. Talent: Aligning overall Learning directions with Talent and ensuring strategic alignment. Regular connect with Talent partners on performance management and realignment. Technology and Digital Services: Working with the Global Solution Owner for Learning to integrate digital solutions and supporting digital transformation through technology adoption and system integration. Finance and Operations: Managing budgets, resources, and ensuring efficient, cost-effective delivery of learning operations. Senior Leadership: Engaging with senior leaders to align learning initiatives with business objectives and communicate the strategic value of learning. Internal Partners: Interacting with various business units to understand voice of the customer. Compliance and Legal: Ensuring learning operations adhere to organizational policies and applicable laws to mitigate risks. External: Industry Partners and Associations: Staying informed about the latest trends, best practices, and emerging technologies in learning and development. Vendors and Suppliers: Learning suppliers, talent suppliers - management, liaising between talent etc. Professional Networks and Communities: Gaining insights from industry benchmarks, peer practices, and innovative learning approaches. Role Requirements: A Master s degree in a subject related to Business Management, the Learning Business, or the Services Industry. 20 years of experience: Managing large-scale, client-service-oriented functions. This extensive experience is necessary to provide the depth of knowledge and leadership capability needed to oversee a complex global learning operation. Proficiency with learning life cycle and digital tools. Leadership and Management Skills: Ability to lead a team of Learning Operations Assistant Managers effectively. Critical thinking to align learning operations with BPs values and business objectives. Fostering a culture of innovation, collaboration, and continuous improvement. Managing and developing people, including career development and succession planning. Strategic Planning and Execution Skills: Developing and implementing strategic plans for learning operations. Integrating digital solutions and agile methodologies into service delivery. Driving initiatives that support BPs sustainability goals. Ensuring operational excellence and managing risks. Leading change management and process improvement. Partner Engagement Skills: Building and maintaining strong relationships with partners at all levels. Representing the P&C Services function internally and externally. Collaborating with global learning teams for consistent service delivery. Communicating clearly and influencing others to achieve strategic objectives. Why join our team? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future. As an equal opportunity employer, we celebrate diversity and care about people. We would hope you will be like minded with a positive personality, energetic working style and for this role exceptional communicator who can work well within a multidisciplinary team. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation internationally Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Analytical Thinking, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, transform and load, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational knowledge, Performance and planning, Project and programme management, Stakeholder Engagement, Stakeholder Management {+ 2 more}
Posted 1 week ago
6.0 - 11.0 years
8 - 18 Lacs
Noida
Hybrid
Responsibilities: Manage Talent engagement across the employee lifecycle. Define Employee Value Proposition (EVP) and drive culture change through an engagement framework. Successfully monitor the pulse of the employees to ensure a high level of employee engagement. Conducting regular employee roundtables: 1-on-1 meetings with employees, Monthly managers Meet, skip level meetings and open houses. Work closely with leaders and teams to understand the pulse of the business to help build and execute thoughtful engagement plans that also enable retention of the employees. Deliver core HR programs at a scale that support employee and manager capability, best-in-class performance management, and employee relations. Exit interviews and Analysis - Retention talk & exit interviews. Must Have: MBA with a specialization in Human Resources 6-9 years of experience. Outstanding communication and presentation skills Analytical skills and problem solving ability High level of interpersonal skills and integrity; solid team player Ability to influence senior management, establish and maintain collaborative partnerships and provide thought leadership
Posted 1 week ago
15.0 - 18.0 years
16 - 18 Lacs
Patiala
Work from Office
GSA Industries India Pvt Ltd is looking for AGM / DGM to join our dynamic team and embark on a rewarding career journey Strategic Planning: Participate in strategic planning processes and decision-making to support the organization's long-term goals and objectives Operations Management: Oversee day-to-day operations and activities within specific departments or functional areas of the organization Team Leadership: Provide leadership, direction, and guidance to managers, supervisors, and teams within the organization Performance Management: Monitor and evaluate the performance of departments, teams, and individual employees to ensure productivity, efficiency, and quality standards are met Financial Management: Manage budgets, allocate resources, and control costs within assigned areas of responsibility Project Management: Oversee the planning, execution, and completion of projects within established timelines and budgets Stakeholder Relations: Build and maintain relationships with internal and external stakeholders, including clients, partners, vendors, and regulatory agencies Risk Management: Identify potential risks and opportunities within the organization and develop strategies to mitigate risks and capitalize on opportunities Policy Development: Develop and implement policies, procedures, and guidelines to ensure compliance with regulatory requirements and industry standards Problem Solving: Address issues, conflicts, and challenges that arise within the organization, working collaboratively to find effective solutions
Posted 1 week ago
1.0 - 3.0 years
5 - 10 Lacs
Bengaluru
Work from Office
What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on marketplaces like AZ, FK, Meesho, Myntra, etc Why build this? India s D2C wave has been limited to venture-funded D2C brands today The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell well! Our proposition We have a software + services proposition for the merchant with the goal of optimizing for the merchants profitability.Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well: Marketing manager ( top of the funnel ) Category manager ( products/merchandising ) Product manager ( website/app metrics ) Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimize and take appropriate actions for merchant s profitability.Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: We re at ~$4.5M ARR and had hit profitability earlier in the year. We ve recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Founders: Rishabh Verma Harmin Shah Sr HR Generalist: Role Overview The Sr HR Generalist will be the driving force behind all HR functions right from HR Strategy, Employee Engagement, Culture Building, HR Policies, Talent Acquisition (TA) and Operations by ensuring our people thrive in a high-performance, growth-driven culture. This is a hands-on role that requires expertise in people management, organizational design, and HR strategy, while balancing execution excellence across all HR verticals. Key Responsibilities Performance Management Establish and drive a performance management system that promotes high accountability. Build competency frameworks across the Tech and Business functions. Work with leadership to build career growth frameworks for all teams. Culture Design and implement high-impact culture frameworks (Values, Competency Frameworks, Employee Handbook etc.) Measure eNPS and structurally solve for the cultural problems to ensure a sustained high eNPS. Ensure Org level adherence & governance to the HR frameworks HR Ops & Compliance Develop, refine, and enforce HR policies, processes, and frameworks that scale with the company s growth. Ensure full compliance with labor laws and employment regulations. Act as a trusted advisor on all HR-related matters. Talent Acquisition Program Management Build a scalable hiring framework that ensures speed, quality, and culture alignment. Ensure high execution rigour to enable a high performing TA team Craft a best-in-class onboarding experience to drive high engagement and retention from Day 1 Qualifications 1-3 years of HR experience in a fast-paced, high-growth environment (preferably in startups). [Tier 1 pedigree: XLRI, TISS, MDI Gurgaon] Proven ability to drive HR programs end-to-end, collaborate with leadership, and enhance employee experience. Strong analytical and problem-solving skills, with a data-driven approach to HR decision-making. Excellent interpersonal skills can influence, engage, and build trust across teams. What We Offer Ownership & Impact - Be the key architect of our HR function and shape the future of our people strategy. Work Closely with Leadership - Partner with the leadership team to build a high-performance culture. Growth & Development - Opportunities to innovate, experiment, and elevate HR best practices .
Posted 1 week ago
5.0 - 10.0 years
14 - 18 Lacs
Hyderabad, Bengaluru
Work from Office
Description Overview: Recognized on the Inc. 5000 fastest growing companies in the US, Peloton is one of the largest and fastest growing professional services firms specializing in Integrated Cloud Solutions for Enterprise Resource Planning, Enterprise Performance Management, Supply Chain Management, Human Capital Management and Big Data and Analytics. Peloton has the vision and connected capabilities to help CFOs, CIOs and business leaders to envision, implement and realize the benefits of digital transformation. Companies that are equipped with the right information, have the know-how, and the enabling technology to consistently leverage analytics will gain a competitive advantage. Our people are recognized as some of the best minds and most committed people in the industry. We believe in quality. We appreciate creativity. We recognize individual contributions, and we place trust in our team members. And we love what we do. Peloton provides Advisory, Consulting, and Managed services with deep functional and technical expertise specializing in serving clients in the Retail, Manufacturing, Life Sciences, High Tech, Professional Services, and Financial Services industries. Our business and technology professionals provide a unique perspective, proven experience, with an innovative and collaborative approach to achieve results for clients. Our business and technology professionals provide a unique perspective, proven experience, with an innovative and collaborative approach to achieve results for clients. If you are interested in being a part of our high performing and growing organization - and have strong business and/or technical expertise; especially as related to Enterprise Performance Management (EPM), you may be a good fit for our team. Peloton has a unique opportunity for an experienced Oracle EPM Cloud Planning Lead to play a hands-on role in a high growth practice area. As an Oracle EPM Cloud Planning Lead, you will be responsible for: Leveraging deep functional and technical expertise to design, build, test and deploy tailored Planning and Budgeting solutions that address complex business requirements. Lead client workshops to gather and analyze business requirements, translate them into functional and technical design documents, and architect robust and scalable Oracle EPM Cloud Planning solutions. Hands-on configuration and customization of Oracle EPM Cloud Planning modules. Recommending roadmaps and implementation plans. Lead and mentor junior consultants, providing guidance and support on project tasks and professional development. Contributing to continuous improvement and development of Peloton s processes and intellectual property. Build and maintain strong relationships with clients, acting as a truste d r advisor and subject matter expert. Understand their business challenges and provide insightful recommendations. Partner with the Peloton team to develop and build the Practice strategy and initiatives. Required Experience & Skills: Qualified candidates must have a BE/B.Tech/BS/BA degree in Finance, Business, Technology or equivalent degree. 5-10+ years of experience in Financial Planning, Reporting and/or Analysis or deep knowledge within the Planning cycle and best practices. 5-10 years of implementation experience with Oracle Enterprise Planning and Budgeting Cloud Service (EPBCS) with at least 3 full life cycle Oracle Planning Cloud implementations. Excellent analytical and critical thinking skills. Strong written and verbal communication skills. Proven ability to work remotely and independently in support of clients and team members. Fit with Peloton culture and company values: teamwork, innovation, integrity, service, can-do attitude, and speaking your ideas. Must be willing to travel. Compensation: Competitive base salary Medical insurance Paid holidays and vacation days Life Insurance Health Wallet
Posted 1 week ago
2.0 - 3.0 years
6 - 10 Lacs
Noida
Work from Office
Company: Mercer Description: Mercer is seeking candidates for the following position based in the Noida office This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager - Insurance Operations - Grade E What can you expect? We are looking to hire a Sr. Manager - Insurance Operation for Health Asia Broking team. We are looking for candidate who will spearhead & ensure seamless transition of Health Asia Insurance Broking work activities. You will be responsible to manage the team and ensure operations Candence for ongoing administration. We will count on you for setting direction, communicating with senior leadership and teams, integrating and partnering with onshore management, creating execution framework and deliver strategic outcomes. He/she will partner with all stakeholders to ensure timely and high-quality delivery. Additionally, he/she will ensure that metrics are defined and monitored well. You will be responsible for running operations while meeting all SLAs and reporting the same to leadership in monthly business review meets. We will count on you for: Operations Management: Lead the team directly in managing day to day management of activities for operations Active participation in client meetings Manage Resource planning and control any variations in capacity plan Lead SLA analysis discussions for the teams Conducting detailed RCA of any E&O/escalation and ensuring strong mitigation plan Ensure team performance as per agreed standards (SLA) Drive the culture of First Time Right Drive process efficiency through automation, AHT rationalization, Team structuring etc. Stakeholder Management : Ensure effective/accurate reporting Managing client expectations Providing timely updates to management and onshore counterparts Ensure ongoing Client communications and reviews Driving a culture of strong partnership People: Cultivate a positive team culture that aligns with organizational values Motivate teams for better performance & recognize their efforts through driving right set of E&R Lead all performance management activities including supervision, goal setting, ongoing performance communication, employee engagement, development, review, and mentoring for the team Ensure One-O-Ones and meetings are held through internal audits Lead teams to carry out client delivery Manage resources effectively to meet team and project needs Career pathing and grooming of employees for next level Ensure effective Succession planning for the span Foster an inclusive environment that values diverse perspectives and backgrounds Promote work-life balance and support employee well-being Process: Be the subject matter expert on process domain Interact and value add in meetings with all stakeholders Ensure delivery as per agreed Service Level Agreement (SLA) and work within the set policies and guidelines Ensure all documents are updated as per requirements Lead and control process and cross training plans for optimal utilization of resources in span Project: Lead business projects and ensure LOB efficiency goals are met Lead Continuous Improvement initiatives in the group Knowledge Management : Contribute to effective Training Need exercise and Drive Domain training requirements in teams Ensure seamless Knowledge transfer What you need to have: Knowledge & Skills: Graduation / post-graduation in any stream Minimum of 12+ years experience in a large professional organization in in Insurance Operation / managing huge data sets that includes data reconciliation, enrolment processes, Policy Renewal for client employees including proration of benefits/ Insurance Billing Management etc. Excellent written & verbal communication skills Strong analytical skills Should have managed managers for 2-3 years Excellent command on Microsoft office (excel formulas, PowerPoint) Lead the planning and execution of operational transitions, ensuring alignment with organizational goals and timelines Develop and implement transition strategies that minimize disruption and maintain service quality. Analyze existing operational processes and identify areas for improvement during the transition. Develop and document new processes, workflows, and standard operating procedures to support the transition Implement change management strategies to support employees through the transition, addressing resistance and fostering a positive culture Proficient in handling difficult client situations Lead and derive strategic solutions to client needs Contribute in defining roles and responsibilities for Teams Exhibited Good knowledge of Quality tools like Six Sigma, Kaizen and LEAN through projects completed Hands-on with Project Management - Should have led strategic initiatives/projects Proven expertise on managing/led migrations and ability to set up new teams with reference to ops and people practices Excellent organization and time management skills including the ability to prioritize and adhere to timelines Excellent interpersonal skills and a commitment to provide excellent client services. Ability to lead others to take action What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Ability to multi-task and prioritize time effectively Why join our team? We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person
Posted 1 week ago
4.0 - 5.0 years
6 - 7 Lacs
Bengaluru
Work from Office
About the Team: The IA team at Meesho is a new vertical to focus on Internal controls, governance, risk management and audit operations. We thrive on identifying both design and process gaps and solving them across Meesho s ecosystem. Whether its driving growth strategy or streamlining financial operations, the team plays a critical role in assessing risk and developing decisions that drive the companys success. We believe in cross-functional exposure, ensuring team members gain experience across different areas of the business, enabling continuous learning and a broader perspective. At our core, we value both excellence in our work and strong team bonds, creating a culture that celebrates collaboration, achievement, and the collective impact we make. About the Role: As Manager - IA & Risk, You will support our internal controls, governance, risk management and audit operations. This role is critical in ensuring that our processes align with internal policies, external regulations, and industry best practices while proactively identifying risks and improvement opportunities. What you will do Develop and execute the internal audit plan in line with risk based priorities Lead and perform audits across business functions including Supply Chain, business, Marketing, Seller and customer experience, technology etc Create efficiency in processes and ensure business impacts Assist in building and executing ERM framework Partner with functional heads to maintain risk register and support mitigation plans Monitor emerging risks, especially in areas such as data privacy, cyber security, ESG and regulatory Compliance. Liaise with external auditors, legal and compliance, as needed Participate & Drive standardization automation projects for process efficiency What you will need 4 to 5 years Exp, Chartered Accountant or Post-Graduate in Finance Strong process thinking and business understanding Strong communication & Interpersonal skills Proactive takes initiative, self-motivated, team player Strong collaboration, stakeholder management and interpersonal skills (For candidates with non similar industry experience, the number of years of experience may vary.) About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Curious about life at Meesho? Our people have a lot to say and theyve made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. /
Posted 1 week ago
2.0 - 7.0 years
3 - 8 Lacs
Pune
Work from Office
Kogta Financial is urgently looking for experienced and dynamic HR Professionals to lead our Talent Acquisition, Talent Management & HR Business Partner efforts across multiple locations based out at Pune & Mumbai. The ideal candidate will oversee the recruitment process, talent development, employee engagement, and performance management, ensuring alignment with the organizations strategic goals and values. Candidates from BFSI industry who can join immediately or short notice will only be entertained. Role & responsibilities Talent Acquisition : Collaborate with senior management to develop and implement recruitment strategies for the region. Source and screen candidates through various platforms, including job portals, social media, and internal databases. Conduct initial candidate assessments and interviews to ensure a strong cultural and skills fit. Coordinate with departments for interview scheduling and finalize hiring decisions. Oversee the entire recruitment process from job posting, CV screening, interview scheduling, to offer generation and onboarding. Maintain a talent pipeline to meet current and future hiring needs, ensuring the timely onboarding of quality candidates. Track and report recruitment metrics, analyzing trends to optimize recruitment strategies. Preferred candidate profile Strong knowledge of HR practices, with a focus on Talent Acquisition and Talent Management with minimum relevant experience of 2 years. Excellent communication, leadership, and interpersonal skills to build strong relationships across multiple teams. Ability to prioritize, manage multiple tasks, and meet deadlines in a fast-paced environment. Proficient in MS Office (Excel, Word, PowerPoint) and HRIS systems. Strong experience in sourcing, screening, and hiring talent through job portals, social media, and other channels. Candidates from BFSI industry will be considered. Immediate or early joiner will be highly preferred. Knowledge of employee engagement, performance management, and talent development processes.
Posted 1 week ago
5.0 - 7.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Position Overview: We are seeking a highly skilled and experienced Senior Relationship Manager to join our dynamic team in a playing captain role. The ideal candidate will have a proven track record in managing client relationships and a deep understanding of financial investments and products. This role requires excellent communication skills, a strategic mindset, and the ability to lead and manage a team effectively. Key Responsibilities: Client Relationship Management: Manage and grow a portfolio of high-net-worth clients. Ensure exceptional client service by addressing client needs and concerns promptly and effectively. Develop and maintain strong, long-term relationships with clients. Team Leadership and Management: Lead, mentor, and manage a team of relationship managers. Foster a collaborative and high-performance team environment. Ensure team members achieve their individual and team goals. Business Development: Leverage an existing client base to identify and pursue new business opportunities. Develop and implement strategies to attract and retain clients. Drive wealth generation opportunities through innovative financial solutions. Financial Expertise: Provide expert advice on financial investments and products. Stay up-to-date with market trends and regulatory changes. Develop and present financial plans and investment strategies to clients. Performance Management: Set performance targets for the team and monitor progress. Implement a fast-track promotion and increment plan for exceptional performance. Manage and report on key performance indicators (KPIs). Communication and Interpersonal Skills: Exhibit excellent verbal and written communication skills. Demonstrate strong interpersonal skills to build rapport with clients and colleagues. Ensure clear and transparent communication within the team and with clients. Incentive Programs: Participate in attractive incentive programs based on performance. Benefit from wealth generation opportunities through Employee Stock Ownership Plans (ESOPs). Enjoy competitive compensation with additional rewards for achieving targets. Qualifications: Minimum of 5 years of experience as a Senior Relationship Manager. Undergraduate degree is required; MBA is advantageous Should have NISM V-A and NISM XXI certifications Proven track record of managing a client base and delivering exceptional client service. Strong knowledge of financial investments and products. Excellent communication, analytical, and presentation skills. Demonstrated team management and leadership experience. Preference will be given to female candidates to promote diversity and inclusion.
Posted 1 week ago
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