3756 Performance Management Jobs - Page 26

Job Description: Dynatrace Implementation Engineer/Architect Job Title: Dynatrace Implementation Engineer Job Overview: The Dynatrace Implementation Engineer is responsible for deploying, configuring, and maintaining Dynatrace solutions to ensure optimal performance and visibility into applications and infrastructure. This role requires strong technical skills, problem-solving abilities, and a deep understanding of monitoring and performance management. Key Responsibilities: Dynatrace Advisory: Perform planning, consulting, technical analysis, design, development, testing, implementation and daily support of application monitoring and automation software Develop and implements policies, strategies, guidelines, standards, and procedures Define strategy and roadmap for Dynatrace monitoring including rollout approach based on technology landscape and customer policies Design Dynatrace monitoring architecture based on IT landscape, security policies, and deployment approach Dynatrace Deployment and Configuration: Identify infra, apps, and business requirements for monitoring and design Dynatrace monitoring solution Work with different technical teams across the organization in order to determine scope for different monitoring solution designs Work with stakeholder leadership and teams to partner on rollout of solutions Deploy and configure Dynatrace monitoring solutions across various environments (development, testing, production). Integrate Dynatrace with existing systems and applications. Customize Dynatrace settings to meet the specific needs of different applications and infrastructure components. Monitoring and Performance Management: Set up monitoring for applications, services, and infrastructure using Dynatrace. Create and manage dashboards, alerts, and reports to provide visibility into system performance. Analyze performance data to identify bottlenecks, trends, and potential issues. Troubleshooting and Support: Provide technical support for Dynatrace-related issues. Research and troubleshoot with support from SMEs as needed Collaborate with development, operations, and support teams to resolve performance issues. Conduct root cause analysis for performance problems and recommend solutions. Optimization and Best Practices: Develop and implement best practices for using Dynatrace effectively. Optimize monitoring configurations and settings for improved performance and efficiency. Stay updated with the latest features and updates in Dynatrace and incorporate them into the monitoring strategy. Documentation and Training: Document configurations, processes, and troubleshooting steps related to Dynatrace. Conduct training sessions for team members on the use and capabilities of Dynatrace. Create user guides and manuals for internal stakeholders. Conduct training sessions with demo for customer Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Proven experience in deploying and managing Dynatrace in a professional setting. Strong background in application performance monitoring and management. Experience with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes). Extensive background and experience in deploying and managing across complex global environments. Servicenow integration experience. Skills: Proficiency in Dynatrace configuration and administration. Strong analytical and problem-solving skills. Excellent decision-making skills. Excellent communication and collaboration abilities. Familiarity with scripting languages (e. g. , Python, Shell scripting) is a plus. Understanding of IT infrastructure, networking, and application development processes. Experience working with remote technical teams/resources. Strong communication and executive level presentation skills. Preferred Certifications: Dynatrace Certified Associate Dynatrace Certified Professional Work Environment: This position may require both remote and on-site work, depending on the organizations needs. Occasional on-call support may be required to address critical issues. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Key Responsibilities Oversee daily operations of multiple production teams, ensuring adherence to safety, quality, and productivity standards. Manage team members, assign tasks, and monitor performance to meet production targets. Maintain a clean and organized work environment through effective housekeeping practices. Collaborate cross-functionally to improve safety, productivity, quality, and operational efficiency. Provide coaching, feedback, and mentorship to team members. Identify training needs and implement development plans. Analyze and improve Overall Equipment Effectiveness (OEE). Support strategic planning and operational execution. Experience Intermediate level of supervisory experience in a manufacturing or production environment. Proven track record in managing production targets and adapting to changing customer demands. Experience in team leadership, conflict resolution, and performance management. Familiarity with OEE metrics and continuous improvement methodologies. Strategic planning and operational execution experience is a plus. Skills Strong interpersonal and communication skills. Ability to lead diverse teams and foster collaboration. Proficient in analyzing production data and implementing improvements. Skilled in conflict management and decision-making. Competent in training and talent development. Qualifications Bachelor s degree in Engineering or a related field. College, university, or equivalent degree required. Licensing may be required for compliance with export controls or sanctions regulations. Core Competencies Builds Effective Teams: Leverages diverse skills and perspectives to achieve goals. Collaborates: Works effectively with others to meet shared objectives. Communicates Effectively: Tailors communication to different audiences. Decision Quality: Makes timely and sound decisions. Develops Talent: Supports career and skill development of team members. Directs Work: Delegates effectively and removes obstacles. Drives Engagement: Motivates teams to perform at their best. Drives Results: Achieves goals consistently, even under pressure. Manages Conflict: Resolves issues constructively and efficiently. Health and Safety Fundamentals: Promotes a proactive safety culture. Incident Investigation & Root Cause Analysis: Conducts thorough investigations and implements corrective actions. Continuous Process Improvement: Applies lean principles to enhance processes. Values Differences: Embraces diverse perspectives and cultures.

Hiring: Business Development Executive - Accelerate Growth Details : The Role We are seeking an experienced and enthusiastic HR Generalist with 2+ years of experience to manage a broad spectrum of HR functions including IT recruitment, on boarding, payroll, BGV, employee engagement, grievance handling, performance management, and learning & development. The candidate will be responsible for ensuring smooth HR operations and contributing to a positive employee experience. Key Responsibilities: Manage end-to-end IT recruitment: sourcing, screening, interviewing, and hiring. Facilitate smooth on boarding including induction, documentation, and orientation sessions Maintain monthly attendance; leave records, and other payroll inputs. Coordinate with the finance department for accurate and timely payroll processing Initiate and manage background verification for new hires. Coordinate with previous employers or third-party vendors and document the outcomes. Plan and execute employee engagement programs, team-building events, and wellness activities. Conduct employee feedback surveys and implement engagement strategies. Serve as the point of contact for employee concerns and conflicts. Resolve grievances effectively in line with company policies. Maintain accurate and updated employee records and assist in audits. Support the implementation of performance appraisal processes (monthly/quarterly/yearly). Required Qualifications: Bachelors/Masters degree in HR, Business Administration, or related field Minimum 2 years of experience in an HR Generalist role within the IT or technology sector. Solid understanding of HR operations, recruitment, payroll, BGV, performance reviews, and training. Strong communication, conflict resolution, and organizational skills. Proficient in HRMS tools, MS Office, and Google Workspace. What We Offer Youll have plenty of chances to learn and grow with access to online courses, global knowledge-sharing events, and opportunities to earn external certifications The freedom to shape your personal and professional development. A diverse and inclusive culture that supports both individuality and teamwork. Opportunity to share your idea Learning opportunities to help you acquire new skills or deepen existing expertise. Non-hierarchical structure that will enable you to work with senior managers and directly with clients. A diverse, inclusive, meritocratic cultures on international platforms Benefit package: Health benefits, Retirement benefits, Paid time off, Flexible benefits. Why Join Ahex This is the place where fresh ideas are not only welcomed but actively encouraged, allowing you to contribute to cutting-edge solutions that push boundaries and challenge the status quo. Here, your growth matters. Youll find a commitment to fostering your personal and professional development. Join a team that knows how to have fun! When we re not hacking, we re gathering around the table for authentic Hot Pot (yum!). Technology to do your job successfully: new computer and (practically) whatever else you need. Flexible and generous vacation policy, paid holidays off, including your birthday! Pre-tax commuter benefits. Work Life Balance : Your well-being matters. Flexible Work Policy. Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Key Responsibilities Oversee daily operations of multiple production teams, ensuring adherence to safety, quality, and productivity standards. Manage team members, assign tasks, and monitor performance to meet production targets. Maintain a clean and organized work environment through effective housekeeping practices. Collaborate cross-functionally to improve safety, productivity, quality, and operational efficiency. Provide coaching, feedback, and mentorship to team members. Identify training needs and implement development plans. Analyze and improve Overall Equipment Effectiveness (OEE). Support strategic planning and operational execution. External Qualifications and Competencies Qualifications Bachelors degree in Engineering or a related field. College, university, or equivalent degree required. Licensing may be required for compliance with export controls or sanctions regulations. Additional Responsibilities Unique to this Position Experience Intermediate level of supervisory experience in a manufacturing or production environment. Proven track record in managing production targets and adapting to changing customer demands. Experience in team leadership, conflict resolution, and performance management. Familiarity with OEE metrics and continuous improvement methodologies. Strategic planning and operational execution experience is a plus. Skills Strong interpersonal and communication skills. Ability to lead diverse teams and foster collaboration. Proficient in analyzing production data and implementing improvements. Skilled in conflict management and decision-making. Competent in training and talent development.

Responsibilities & Key Deliverables Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc. Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage. Ensure availability of trained manpower in adequate quantity at dealerships. Facilitate / coach the dealers and his staff for implementation various systems like MSS, Pancharatna etc. Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction. Execution of events like local level sales promotion campaigns, product launches etc. Train the dealer salesmen on pre-sales and sales processes, new product features / modifications. Track the competitor activities, capture feedback on performance of competitor (and our) products. Design and implementation of specific incentive schemes for dealers. Liaisoning with financial institutions / banks for exploring new avenues for retail financing of product Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering General Experience 5-10 years Critical Experience System Generated Core Skills Business Development Consumer Insighting Consumer Marketing Credit Management Customer Profitability Customer Relationship Management (CRM) Customer Segmentation Manpower Management Financial Reporting Inventory Management Lead Generation Market Research Marketing Campaigns Marketing Metrics Performance Management Product Knowledge & Application Promotional Activities Territory Coverage Optimization Working Capital Management Capability Building Enquiry Management System Generated Secondary Skills

Responsibilities & Key Deliverables Manage a set of dealerships to achieve the business parameters like volumes, market share, collection, deliveries, spares part sales etc. Ensuring viable distribution network by appointing dealers, sub-dealers for appropriate market coverage. Ensure availability of trained manpower in adequate quantity at dealerships. Facilitate / coach the dealers and his staff for implementation various systems like MSS, Pancharatna etc. Ensure availability of appropriate service infrastructure and drive implementation of service systems for improving customer satisfaction. Execution of events like local level sales promotion campaigns, product launches etc. Train the dealer salesmen on pre-sales and sales processes, new product features / modifications. Track the competitor activities, capture feedback on performance of competitor (and our) products. Design and implementation of specific incentive schemes for dealers. Liaisoning with financial institutions / banks for exploring new avenues for retail financing of product Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering General Experience 5-10 years Critical Experience System Generated Core Skills Business Development Consumer Insighting Consumer Marketing Credit Management Customer Profitability Customer Relationship Management (CRM) Customer Segmentation Manpower Management Financial Reporting Inventory Management Lead Generation Market Research Marketing Campaigns Marketing Metrics Performance Management Product Knowledge & Application Promotional Activities Territory Coverage Optimization Working Capital Management Capability Building Enquiry Management System Generated Secondary Skills

Responsibilities & Key Deliverables Retail Sales - Manage E-T-B-R (Enquiry, Test Drive, Booking, Retail. Plan and execute activations for enquiry generation. Ensure quality and quantity of test drive (from all enquiry sources. Ensure accuracy and authenticity of booking data. Achieve retail as per targets, VDN (Vehicle delivery note) vs Retail ratio. Focus on processes to improve conversion ratio (CVR. Ensure accuracy and authenticity of DMS data. Plan for sales for N Month. Manpower Productivity - Identify training needs and ensure effectiveness. Motivate and retain manpower by rewards and incentives. Ensure Adherence to Sales story. Digital Conversion - Ensure adoption of digital tools :Test Drive anytime anywhere (TDAA), Personal voice assistant (PVA), Bring Showroom Home (BSH), Virtual Reality (VR) and Tablets to maximise CVR. Ensure adequacy and quality of Digital engagement managers. Dealer working capital rotation. Ageing of stock- Ensure dealer market outstanding reduction, Aging stock liquidation, forecasting for N+1 monthPlan and execute activations for enquiry generation Preferred Industries Consumer FMCG / Food Automotive Industry Education Qualification MBA; Post Graduate Dip in Mgmt General Experience Core Automotive Sales/ FMCG sales, Experience of 3- 8 years Critical Experience System Generated Core Skills Credit Management Consumer Focus Manpower Management Dealer Relationship Management Manpower Planning Market Acumen Sales Planning Capability Building System Generated Secondary Skills Capability Building Change Management Consultative Selling Statutory Compliance Designing Customer Experience Financial Management Identifying Customer Needs Market Intelligence Order Management Performance Management Product Knowledge & Application Product Knowledge - Hybrid Vehicle Territory Coverage Optimization Working Capital Management

Job Title: Team Leader - Engineering Operations (DevSecOps, DevX, SRE) Location: Hyderabad, India Department: Engineering & Technology Employment Type: Full-Time Position Overview: We are looking for a technically savvy director to lead and support a diverse team of technical professionals in our Hyderabad office , including DevSecOps Engineers, Developer Experience (DevX) Engineers, and Site Reliability Engineers (SREs) . You will play a critical role in hiring, mentoring, and developing team members; ensuring operational excellence; and aligning your team s objectives with NationsBenefits broader technology and business goals. You will further ensure that the teams are executing on key technology initiatives in the DevSecOps, DevX, and SRE spaces using your knowledge of these domains to keep the teams focused on the strategic direction as set by senior leadership. Key Responsibilities Manage a cross-functional team of technical engineers focused on infrastructure, automation, security, developer tooling, and reliability. Drive career development, performance management, and mentorship for direct reports. Partner with global leadership to understand team priorities, direction, and processes. Ensure execution of the strategic direction with a focus on flawless execution, ownership, and accountability across the team. Foster a collaborative team culture rooted in psychological safety, inclusivity, and accountability. Collaborate on resource planning, recruitment, and onboarding in coordination with global leadership. Identify and remove team roadblocks and inefficiencies while ensuring high velocity and predictable delivery. Act as a liaison between global leadership and local teams, partnering to ensure that local stakeholders concerns are represented and conveyed to global leaders. Qualifications Required: 7+ years of experience in managing technical roles such as DevOps, SRE, Platform Engineering, or Infrastructure, with 2+ years in a formal people management position. Experience in creating and fostering a high trust culture of engaged individuals. Proven ability to manage, coach, and develop high-performing technical teams. Demonstrated ability to hire top talent. Strong communication and interpersonal skills with a global, distributed team. Experience in fast-paced, agile environments and a track record of delivering reliable technical solutions. Understanding of the usage of key technologies (Kubernetes, Datadog, Azure). Preferred: Prior experience in the healthcare or fintech industry is a plus. Familiarity with compliance frameworks such as HIPAA, SOC 2, or ISO 27001. What We Offer Opportunity to work on impactful projects that improve the health care experience. A collaborative and supportive work culture that values innovation and initiative. Competitive compensation and benefits. Exposure to cutting-edge tools and technologies. A strong focus on work-life balance and personal development. How to Apply: Please submit your resume and a cover letter detailing your experience and why you re excited about this opportunity.

Skill required: Talent Development - Learning Operations Designation: Vendor Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processManage learning solutions, including activities such as registration, vendor management, product support, learning management system. What are we looking for Vendor ManagementTeam ManagementStakeholder Management Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role needs a strong understanding of Compensation, Benefits, and Performance Management. You will use your knowledge to solve issues in these areas. You will lead a team, share company goals, safety rules, and deadlines, and keep the team motivated. You will check team performance, help with hiring and training, and update managers on progress. You will also share feedback and company policies between the team and management.Ensure adherence to defined processes.Understand and improve process metrics (SLA, OLA, KPI).Collaborate with the Service Management Team on client performance reporting.Plan and monitor workload distribution for timely and accurate delivery.Implement governance mechanisms to track and review performance.Ensure services meet SLA standards.Provide excellent customer service and lead by example.Identify and escalate quality or scope issues affecting delivery.Handle escalations, perform root cause analysis, and apply corrective actions.Create realistic project plans with accurate estimates and timelines.Track progress and maintain proper documentation of issues and decisions.Build and maintain strong client and stakeholder relationships.Keep Business Continuity and Disaster Recovery plans updated.Coordinate with BCM Team and IT for regular plan testing.Subject Matter Expertise / Training / Updates / Quality / Documentation:In-depth understanding of Compensation and/or Benefits Admin processes to meet Business requirements (e.g., timelines, quality, and costs).Acquire in-depth knowledge as required & support in Knowledge Transfer of any process.OE OPEX & Continuous Improvement:Liaise with the Business Excellence team as required to drive Operational Excellence within the Team and support OE Focal.Identify & implement improvement/innovative ideas which can reduce time/cost, improve accuracy, enhance controls, increase customer experience, or create value for the client.Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date.Ensure process controls are put in place & followed.Collaboration:Participate in various internal or client initiatives related to the process.Liaise with Accenture Local IT to escalate Technology issues being faced by the Team.Work collaboratively with all internal & third-party stakeholders to achieve business goals.Team Management & Team Development What are we looking for Functional Competencies:Extensive and demonstrable experience of HR Processes especially Comp & Benefits and Performance management.Clear understanding of the existing metrics in the process, how they are measured, and improve the measurement system to make it more effective and transparent.Business Process Implementation.Strong MS Office and Excel skills.Client Interfacing skills (Email & Phone):Good Email etiquette, strong email drafting & keyboard skills, and good phone etiquette/technique.English language proficiency:Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise/relevant content, smooth thought flow, and the ability to present more information in a short span of time/space sensibly.Proficient with Business Excellence Practices.Education Qualification:Essentials:Bachelors degree (Any discipline).Desirable:HR Domain Certification, Knowledge and experience of Success Factors Employee Central Module.SAP SuccessFactorsExperience:o1+ years of team handling experience.oExperience of working on HCM system.oClient/stakeholder engagement in outsourcing environment.Desirable:oWorking knowledge of Success Factors - Employee Life Cycle and Compensation and/or Benefits Admin processes.oNew process transition.oExperience in HRO set up for multi-country support.Skills / Knowledge:Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels.Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.Resilience and ability to work under pressure.Good organizational, prioritization, and multi-tasking skills to deliver to deadlines.Analytical and problem-solving skills.Demonstrate high levels of confidentiality.Focus on high data accuracy and attention to detail.Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate.Basic Leadership and coaching skills.Team Work & Collaboration.Self-driven.Flexibility to work in Shifts.Results/target oriented.Multi-cultural awareness. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Analyst Qualifications: Any Graduation Years of Experience: 3 - 5 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do What would you doThis role involves a deep understanding of Compensation & Benefits, leveraging expertise to solve specific problems, training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.Process Support:Read, understand, and analyze client processes as a subject matter expert.Execute processes accurately and timely as a hands-on processor.Master the given process and assist team members with process-related queries.Escalate issues and seek advice when faced with complex problems.Ensure high quality of written and verbal English skills within the team.Create logical plans, realistic estimates, and schedules for activities or project segments.Ensure LWIs are followed and updated regularly, and train team members on process updates.Maintain, validate, and update process documentation to ensure compliance.Perform root cause analysis on issues and suggest corrective actions.Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.Participate in knowledge transfer and acquire in-depth knowledge of processes as an SME.Engage in various internal or client initiatives related to processes.Understand existing performance metrics, how they are measured, and improve the measurement system.Team Support:Plan proper allocation of work.Support team lead/manager with daily stats/reporting and MOS.Be available on the floor to resolve process-related issues.Participate in team-building activities and organizational initiatives.Conduct training needs analysis for the team through quality reports and knowledge tests.Follow the quality check and audit mechanism to ensure delivery on SLAs.Ensure and maintain the security and confidentiality of client data.Assist in training/educating team members on learning and acquiring skills in processes. What are we looking for What are we looking forFunctional Competencies:Knowledge of Compensation & Benefits management and performance management processes.Strong MS Office and Excel skills.Strong command of written and verbal English language.Proficient with business excellence practices.SAP SuccessFactorsExperience:Essentials4-6 years of overall experience, with 3+ years in Compensation & Benefits and performance management processes.DesirableHR domain certification, SuccessFactors experience, exposure to the BPO industry.Skills / Knowledge:Excellent interpersonal skills to build effective relationships with stakeholders.Strong customer orientation and responsiveness to urgent requests.Resilience and ability to work under pressure.Good organizational, prioritization, and multi-tasking skills.Analytical and problem-solving skills.High levels of confidentiality.Attention to detail and quality-driven in communications and system transactions.Ability to handle customer complaints professionally and escalate when appropriate.Basic leadership and coaching skills.Teamwork and collaboration.Self-driven and results/target-oriented.Flexibility to work in shifts.Multi-cultural awareness.Client interfacing skills (email and phone)good email etiquette, strong email drafting, and good phone etiquette. ifts Roles and Responsibilities: Roles and ResponsibilitiesIn this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained. The role involves working closely with Delivery Service Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems in response to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities:Read, understand, and analyze client processes as per the business rules.Execute the full range of processes accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Follow Work Instructions while processing.Highlight any anomalies in Work Instructions/process documentation to the SME/Leads.Participate in client conference calls, where required, and manage appropriate documentation.Perform Root Cause Analysis on issues faced and suggest appropriate corrective action for current remediation and future control.Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent.Update process metrics on a daily basis and maintain MIS.Demonstrate the highest level of customer service.Pay close attention to detail and follow through to resolve any outstanding issues.Ensure both own and related tasks are completed.Update client applications accurately and quickly in accordance with the appropriate User Guides.Ensure assigned tasks are completed accurately in a timely fashion.Ensure and maintain the security and confidentiality of client data.Actively participate in team activities and organizational initiatives. What are we looking for Functional Competencies:Knowledge of Comp & Benefits and Performance management processes.Strong command of written and verbal English language.Knowledge of MS Office/Excel Skills would be a plus.Knowledge of SuccessFactors would be a plus.SAP SuccessFactorsExperience:Essentials:1 - 2 years of business experience with Comp & Benefits and Performance management background.Desirable:Exposure to the BPO industry.Skills / Knowledge:Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.Resilient and able to work under pressure.Organization & prioritization skills to deliver as per deadlines.Attention to detail & quality driven in communications and all system transactions.Demonstrate high levels of confidentiality.Teamwork & collaboration.Multi-cultural awareness.Flexible to work in shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role provides client services for Comp & Benefits to ensure tasks are completed correctly and resource efficiencies are maintained. The role involves working closely with Delivery Service Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems in response to changes (via e-mail/telephone) to maintain current visible HR records for the client.Primary Responsibilities / Accountabilities:Read, understand, and analyze client processes as per the business rules.Execute the full range of processes accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Follow Work Instructions while processing.Highlight any anomalies in Work Instructions/process documentation to the SME/Leads.Participate in client conference calls, where required, and manage appropriate documentation.Perform Root Cause Analysis on issues faced and suggest appropriate corrective action for current remediation and future control.Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent.Update process metrics on a daily basis and maintain MIS.Demonstrate the highest level of customer service.Pay close attention to detail and follow through to resolve any outstanding issues.Ensure both own and related tasks are completed.Update client applications accurately and quickly in accordance with the appropriate User Guides.Ensure assigned tasks are completed accurately in a timely fashion.Ensure and maintain the security and confidentiality of client data.Actively participate in team activities and organizational initiatives. What are we looking for Functional Competencies:Knowledge of Comp & Benefits and Performance management processes.Strong command of written and verbal English language.Knowledge of MS Office/Excel Skills would be a plus.Knowledge of SuccessFactors would be a plus.SAP SuccessFactorsExperience:Essentials:1 - 2 years of business experience with Comp & Benefits and Performance management background.Desirable:Exposure to the BPO industry.Skills / Knowledge:Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.Resilient and able to work under pressure.Organization & prioritization skills to deliver as per deadlines.Attention to detail & quality driven in communications and all system transactions.Demonstrate high levels of confidentiality.Teamwork & collaboration.Multi-cultural awareness.Flexible to work in shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Acquisition - Workday Recruiting Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCandidates with End to End Recruitment experience - Domestic/International MarketAn end-to-end talent acquisition application built to help find, share, engage, and select the best internal and external candidates for an organization. What are we looking for Contractors Conversion to FTE. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Microsoft Office SuiteWritten and verbal communicationAbility to establish strong client relationshipCollaboration and interpersonal skillsStrong analytical skillsAbility to perform under pressureHealth care DOmain TrainerUS healthcare exp Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Marketing Operations - Medical Affairs Designation: Copywriting Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designDesign, develop and deliver business solutions related to the medical affairs group of pharmaceutical companies, including thought leadership development, medical publications, education and information, medical grants, advisory boards and advocacy. What are we looking for Medical MonitoringMedical ReviewWritten CommunicationElectronic Document Management OperationsService DeliveryAbility to perform under pressureAgility for quick learningCommitment to qualityWritten and verbal communicationStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP SuccessFactors Employee Central Payroll, SAP SuccessFactors Employee Central Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : SF Certification is Mandatory Summary :As a Payroll SME, you will manage the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. You will drive profitability and continued success by managing service quality and cost and leading delivery. Additionally, you will proactively support sales through innovative solutions and delivery excellence. Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience in EC payroll.- Multi Country payroll expertise and experience.- Should have influencing and Advisory skills.- Engage with multiple teams and responsible for team decisions.- Expected to provide solutions to problems that apply across multiple teams, and provide solutions to business area problems.- Lead the technology delivery of large and complex projects.- Collaborate with sponsors to manage scope and risk.- Manage service quality and cost to drive profitability and success.- Proactively support sales through innovative solutions and delivery excellence. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Employee Central Payroll.- Strong understanding of project management frameworks.- Experience in managing large and complex technology projects.- Excellent leadership and communication skills.- Good To Have Skills: Experience with SAP SuccessFactors modules. Additional Information:- The candidate should have a minimum of 18 years of experience in SAP SuccessFactors Employee Central Payroll.- This position is based at our Pune office.- A 15 years full time education is required. Qualification SF Certification is Mandatory

Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processYou will be responsible for Instructor led training which is the practice of training either individuals or groups and designing learning material. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Instructor-Led Training (ILT)Training Needs Analysis (TNA)Microsoft Office SuiteLearning Content DevelopmentOTC (Order to Cash)People Development Feedback & CoachingWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesAbility to work well in a teamAbility to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Payroll - Payroll Process Design Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems related to payroll. Responsibilities include training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.Process Support:oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcome process-related queries.oEscalate issues and seek advice when faced with complex problems.oPay close attention to the quality of written and verbal English skills within the team.oCreate logical plans, realistic estimates, and schedules for activities or project segments.oEnsure LWIs are followed and updated regularly and train team members on process updates.oMaintain, validate, and update process documentation to ensure compliance.oPerform "Root Cause Analysis" on issues and suggest appropriate corrective actions.oPropose process improvement ideas to reduce time, improve accuracy, or enhance controls.oParticipate in knowledge transfer of any process/client and acquire in-depth knowledge as an SME.oParticipate in various internal or client initiatives related to the process.oUnderstand existing performance metrics, how they are measured, and improve the measurement system.Team Support:oPlan proper allocation of work.oSupport Team Lead/Manager with daily stats/reporting and MOS.oUpdate process metrics daily and maintain MIS.oBe available on the floor to resolve process-related issues.oParticipate in team-building activities and organizational initiatives.oComplete training need analysis for the team through quality reports and knowledge tests.oFollow the quality check and audit mechanism within the process to ensure delivery on SLAs.oEnsure and maintain the security and confidentiality of client data.oAssist in training/educating team members on learning and acquiring skills in the process. What are we looking for Functional Competencies:Knowledge of Payroll Processes.SuccessFactors experience is a plus.HR Domain certification/Payroll Certification is a plus.Strong MS Office and Excel skills.SAP SuccessFactorsExperience:Essentials:4-6 years overall experience, 3+ years in Payroll Admin process with a similar background.Desirable:HR Domain certification, SuccessFactors experience, exposure to the BPO industry.Skills / Knowledge:Excellent interpersonal skills to build effective relationships with stakeholders at all levels.Strong customer orientation with high responsiveness to urgent requests or troubleshooting.Resilience and ability to work under pressure.Good organizational, prioritization, and multi-tasking skills to meet deadlines.Analytical and problem-solving skills.High levels of confidentiality.Attention to detail and quality-driven in communications and system transactions.Ability to handle customer complaints professionally and escalate when appropriate.Basic leadership and coaching skills.Teamwork and collaboration.Self-driven and flexible to work in shifts.Results/target-oriented.Multi-cultural awareness.Client interfacing skills (Email & Phone):Good email etiquette, strong email drafting and keyboard skills, and good phone etiquette/technique. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications: Any Graduation Years of Experience: 1-3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Management team focuses on maximizing performance levels and competency for an organization. This includes activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling, and analytics. This team owns the client relationship and partner on Capacity Planning/Schedule Adherence, help gather insights and provide feedback on the gaps/opportunities in performance capacity. The team helps identify, evaluate and drive continuous improvement in Service Delivery Performance. This team is also responsible for innovation in the workforce management space providing insights to Accenture and Client leadership on improving efficiencies. They also ensure adherence to revenue and cost targets, own efficiency improvement goals. This team also partners wit regional leads and ensure we are compliant on all internal and client audits. What are we looking for Ability to work with minimal supervision and support Operational requirements and objectives.Ability to adapt to workload and multitask with attention to detail in a dynamic environment.Proficient in Verint WFM tool Roles and Responsibilities: Review, validate and ensure timely delivery and accuracy of reports prepared by Intraday Analysts as well as from other WFM disciplines (Forecasting, Capacity Planning, Scheduling and Reporting). Responsible for developing and ensuring integrity and consistency of set WFM processes/procedures applicable to the accounts being handled. Responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals.Ability to extract, manipulate and present data from WFM application /manual platform. Ability to maximize benefits from WFM application by utilizing the full functionality. Manage internal and external audit with processes and controls in place. Conduct monthly coaching and performance feedback to their direct reports You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for Workforce AnalyticsWorkforce Experience AnalyticsAdaptable and flexibleAgility for quick learningWritten and verbal communicationAbility to meet deadlinesAbility to work well in a teamMicrosoft ExcelMicrosoft PowerPoint Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent & HR - Talent Management Designation: PPSM New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR processIn Talent Management you will need to support workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for Microsoft ExcelMicrosoft PowerPointAnalytical ThinkingCommunicationWritten and verbal communicationCollaboration and interpersonal skillsAdaptable and flexibleStrong analytical skillsCommitment to quality Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Talent Acquisition - Talent Identification Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 - 5 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs . Candidates with End-to-End Recruitment experience - Domestic/International Market. In Talent Identification and Definition, you will be assessing current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. What are we looking for As a Recruiter, you will play a critical role in attracting and recruiting top talent to meet the needs of our clients. You will work closely with client stakeholders to understand their hiring requirements, develop strategic recruitment plans, and ensure a seamless hiring process. Your ability to build strong relationships with both clients and candidates, along with your knowledge of the recruitment landscape, will be key to successfully filling open positions and driving client satisfaction. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day-to-day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Qualification Any Graduation

Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Primary Responsibilities / Accountabilities:Read, understand, and analyze client processes as per the business rules.Execute the full range of processes accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Follow Work Instructions while processing.Highlight any anomalies in Work Instructions/process documentation to the SME/Leads.Participate in client conference calls, where required, and manage appropriate documentation.Perform Root Cause Analysis on issues faced and suggest appropriate corrective action for current remediation and future control.Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent.Update process metrics on a daily basis and maintain MIS.Demonstrate the highest level of customer service.Pay close attention to detail and follow through to resolve any outstanding issues.Ensure both own and related tasks are completed.Update client applications accurately and quickly in accordance with the appropriate User Guides.Ensure assigned tasks are completed accurately in a timely fashion.Ensure and maintain the security and confidentiality of client data.Actively participate in team activities and organizational initiatives.Functional Competencies:Knowledge of Comp & Benefits and Performance management processes.Strong command of written and verbal English language.Knowledge of MS Office/Excel Skills would be a plus.Knowledge of SuccessFactors would be a plus. What are we looking for Skills / Knowledge:Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.Resilient and able to work under pressure.Organization & prioritization skills to deliver as per deadlines.Attention to detail & quality driven in communications and all system transactions.Demonstrate high levels of confidentiality.Teamwork & collaboration.Multi-cultural awareness.Flexible to work in shifts Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for Experience in project handlingPeople management roleHR operation experience Service Now and Workday Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation