965 Performance Improvement Jobs - Page 8

As the Key Account Manager, your main responsibility will be to manage and nurture relationships with key accounts to ensure the business is well-maintained. You will be tasked with prospecting, developing, and consolidating relationships with key accounts and prospects. Additionally, you will be required to create proposals in response to tenders launched by key accounts and prospects for the supply of lubricants. It will also be your duty to enhance the TotalEnergies brand awareness among prospects and key accounts, as well as facilitate local relationships between Total affiliates, APMO zone, and IOEMs. On the technical front, you will need to obtain and renew contracts of TotalEnergies Lubricants with key accounts as outlined in the business plan. Market intelligence on new technologies defined by IOEMs will be a crucial aspect to integrate into our R&D action plan. Updating and reporting on the activities of competitors will also fall under your purview, as well as being a key stakeholder in conducting relevant tests, trials, and field tests for our offerings and product differentiation. In terms of business development, you will play a vital role in transforming MWF/PM trials into business impacts per segment by overseeing the prospect traction and trials tracker. Guiding the subordinate team on key account action deployment to maintain business integrity and increase the share of business with customers will be essential. Identifying direct sales opportunities and supporting the sales team in developing sales through site audits, product trials, and demonstrating value to customers are also part of your responsibilities. You will be expected to actively suggest initiatives to enhance performance and efficiency, such as the Total Cost of Ownership (TCO) approach. Implementing the annual customer account plans, especially concerning stakeholder and relationship management at all levels, HSEQ, and ethical compliance, will be crucial. It is important to proactively manage and assess all revenues and costs associated with the activity at the account to maximize impact on account profitability. Communication and management of relationships with various functions to ensure functional support requests are addressed and executed will also be a key aspect of your role.,

As a global leader in assurance, tax, transaction, and advisory services, EY is dedicated to hiring and developing passionate individuals to contribute to building a better working world. We believe in providing a culture that offers training, opportunities, and creative freedom for personal and professional growth. At EY, we focus not only on your current abilities but also on your potential for growth. Your career is yours to shape, and we offer limitless potential along with motivating and fulfilling experiences to guide you towards becoming your best professional self. The opportunity available is for the role of Senior Consultant-FS-Business Consulting Risk-CNS - Risk - Process & Controls in Mumbai. Financial services institutions today are undergoing significant regulatory changes and focusing on digital transformation, convergence, and disruption from non-traditional competitors, all while meeting increased demands for trust and transparency. Our team of business strategists, technologists, and industry experts bring fresh perspectives and sector knowledge in banking and capital markets, insurance, and wealth and asset management. Through seamless collaboration and innovative problem-solving, we aim to achieve breakthrough performance gains and sustainable value creation. In the CNS - Risk - Process & Controls domain, EY Consulting is working towards transforming businesses by leveraging the power of people, technology, and innovation. Our client-centric approach focuses on delivering long-term value by solving strategic problems. The sub-service lines include Business Consulting, Technology Consulting, and People Advisory Services. We assist clients in identifying and managing risks to make informed decisions that align with their future business strategies and objectives. Your key responsibilities in this role include executing internal audit and risk consulting engagements for asset managers, reviewing investment processes for insurance companies, and identifying key areas of improvement in client business processes to provide insightful recommendations. You will be expected to deliver engagements to high quality standards, contribute to business development activities, and comply with the firm's quality and risk management policies. To qualify for this role, you must hold a CA or master's degree in a relevant discipline and have 3 to 5 years of experience. We look for individuals who can work collaboratively across multiple client departments, demonstrate practical problem-solving skills, and deliver insightful solutions. At EY, we offer a personalized Career Journey and provide resources for skills development and opportunities for growth. Join us at EY in building a better working world by applying for this role and being part of a dynamic team dedicated to making a positive impact.,

As an ideal candidate for the position, you should possess 1 to 2 years of experience and hold a Bachelor's degree in Computer Science, B.Tech in IT or CSE, MCA, MSc IT, or any related field. The work mode is onsite, and the shift timings are from 12 PM to 10 PM (Afternoon Shift). Your primary responsibilities will include designing and implementing complex algorithms for critical functionalities, conducting system analysis, design, and documentation tasks, obtaining performance metrics of applications to optimize efficiency, managing project milestones and deadlines efficiently, developing highly scalable, multi-threaded applications, ensuring code quality through unit testing, and maintaining high standards of code documentation and structure. Additionally, you will be expected to utilize tools and techniques for detecting and resolving memory leaks, including heap dumps and thread dump analysis for debugging and performance optimization. In terms of technical background, you should have a strong understanding of Java, web services, and Design Patterns. Your expertise should extend to code optimization and performance improvement, with knowledge of tools like Java/Mysql Profiler for profiling and optimization. You must possess the ability to debug, identify problems, determine root causes, and apply effective solutions to resolve issues. Experience in writing unit tests using tools like JUnit, Mockito, or TestNG is essential for ensuring code reliability and correctness. Familiarity with tools for memory leak analysis, heap dumps, and thread dump analysis is crucial for troubleshooting performance bottlenecks. Moreover, your skill set should include proficiency in Regular Expressions, Solr, ElasticSearch, NLP, Text Processing, or any ML libraries. Being a fast learner with exceptional problem-solving and troubleshooting abilities is highly desirable for this role.,

As an Account Manager Supply at Kolo, you will play a crucial role in managing the end-to-end relationship with service professionals in Trivandrum. Your responsibilities will involve a combination of strategic account management and on-ground execution. By actively engaging with professionals on the Kolo platform, you will be instrumental in understanding their needs, supporting their growth, and driving platform adoption. Your key responsibilities will include owning and managing relationships with a diverse portfolio of professionals such as architects, interior designers, builders, and contractors. Meeting professionals on-ground regularly at their offices, project sites, or showrooms will be essential to build trust and ensure ongoing engagement. You will drive onboarding, quality control, and performance tracking of professionals on the platform, ensuring they complete and maintain high-quality profiles with project uploads, service details, pricing, etc. In addition, you will educate professionals on Kolo's lead generation, branding, and business tools, ensuring they actively adopt and utilize these features. Monitoring lead engagement, ensuring timely responses from professionals, and assisting them in closing opportunities efficiently will be part of your responsibilities. You will act as the primary point of contact for issue resolution, feedback collection, and performance improvement while collaborating closely with internal teams to enhance the supply experience and retention. The ideal candidate for this role should have at least 2 years of experience in account management, business development, or relationship handling, preferably in a high-touch or on-ground capacity. Excellent communication and stakeholder management skills are essential, along with a strong ownership mindset and willingness to travel frequently within the city. Experience or interest in the construction, design, or real estate domain would be considered a bonus. Joining Kolo offers you the opportunity to be part of a technology platform that is transforming how homeowners build and design their dream homes. By connecting homeowners with a network of architects, contractors, interior designers, and product brands, Kolo brings transparency and expert support throughout the home-building journey. Founded in 2020 and backed by $4 million in funding, Kolo empowers homeowners from idea to decision, providing unparalleled access to professionals and project guidance. Working at Kolo means being part of a rapidly growing platform that is revolutionizing home construction in India. You will have the chance to shape real-world home projects with your expertise and insight, working in a dynamic, fast-paced in-office environment that encourages high ownership and growth. Your contributions will directly impact customer satisfaction and business performance. The compensation structure for this role ranges from 3.6LPA to 4.2LPA, with 70% fixed and 30% performance-based variable components. Key skills required for this position include proficiency in business tools, business development, stakeholder management, communication, performance tracking, customer service, relationship handling, and platform management, among others.,

As a Manager - Training at WorkIndia, you will play a crucial role in developing and delivering effective training programs for our sales teams. Your primary responsibility will be to ensure consistent quality in communication, process adherence, and performance. We are looking for a dynamic individual with deep sales knowledge, excellent coaching skills, and a strong understanding of metrics-driven performance improvement. Your key responsibilities will include designing and implementing training programs tailored for new joiners and existing sales teams. You will conduct regular training needs analysis and refreshers to enhance performance. Monitoring, assessing, and improving the quality of customer interactions across all channels will be a critical part of your role. Evaluating team performance using key metrics such as Conversion Rates, Call Quality, Compliance, etc., and delivering feedback and coaching to enhance communication, sales pitch, and process adherence will be essential. Collaboration with Sales, HR, and Ops teams to align training with business goals is another aspect of your role. You will prepare reports and present insights to leadership on training effectiveness and quality improvement. We are looking for someone with a minimum of 3+ years of hands-on experience in Sales, preferably in a tele-sales or B2C setup, and at least 5+ years of proven experience in training and quality, especially for customer-facing or sales teams. A data-driven mindset with proficiency in performance metrics analysis is crucial for this role. Strong communication, presentation, and interpersonal skills are required. The ability to assess performance gaps and design targeted interventions is highly valued. Hands-on experience with CRM & Telephony Systems and Quality Tools is a plus. Location: HSR Layout in Bangalore Working Days: 6 Days a Week,

Are you ready to lead HR initiatives that drive strategic workforce planning and align with business priorities As a Senior Manager in Human Resources at Alexion Business Services Pvt. Ltd., you'll provide leadership across multiple business functions, partnering closely with the Leadership team to address key People Issues. Your role will involve coaching leaders to build cohesive and engaged teams, collaborating with HR Centers of Excellence, and aligning with People Processes to deliver on HR priorities. Are you prepared to make a significant impact Collaborate with Leadership to understand business priorities and develop Strategic Workforce Plans, Talent Strategies, Succession Planning, and Skills Assessment. Analyze business unit data to identify trends and recommend solutions for performance improvement, retention, and employee experience enhancement. Work with finance and Leadership on Workforce LRP Budgets, ensuring alignment with strategic goals. Manage and improve client organization processes, focusing on performance management and talent development. Partner with COEs to deliver on BCR Succession Development RoadMap and Capability Development priorities. Foster a Performance Driven Culture by consulting and coaching managers on Performance Frameworks and addressing underperformance. Cultivate a culture of Recognition to celebrate achievements aligned with Organizational Values. Lead Pulse Survey & Culture transformation agenda, ensuring employee participation and action planning based on insights. Plan and steer employee engagement initiatives to promote camaraderie among employees. Serve as the single touchpoint for employee grievances, providing guidance on policies and procedures. Address employee relations issues, balancing representation of all parties" interests. Essential Skills/Experience: - 8+ Years post qualification HR experience with minimum 4 years in Business partnering - Postgraduate Degree/MBA in HR from Institute of repute - Excellent business acumen and the ability to think and act strategically in the deployment of HR interventions - Ability to design and deliver HR solutions in line with business priorities - Ability to build & forge strong relationships with stakeholders and the ability to influence change - Should continually look for opportunity areas & challenge the status quo to enhance efficiency & effectiveness - Excellent communication skills, detailed oriented & organized - Demonstrate values consistently - Experience in Pharmaceutical industry (desired) When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world. At AstraZeneca's Alexion division, we are driven by a mission that goes beyond ordinary work. Our commitment to patients is at the heart of everything we do. We embrace a culture that fosters innovation, diversity, and connection. Here, you will find an environment where your growth is aligned with our mission to make a difference in the lives of those living with rare diseases. Join us in a journey where your career is not just a path but a meaningful impact on the world. Ready to make a difference Apply now and join us in shaping the future of healthcare! AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.,

As a cutting-edge technology leader in emission reduction and energy efficiency, Garrett is dedicated to delivering innovative solutions for mobility and beyond. With a rich history spanning nearly 70 years, we cater to customers worldwide by offering a wide range of solutions for passenger vehicles, commercial vehicles, aftermarket replacement, and performance enhancement. The Garrett Integrated Supply Chain (ISC) team plays a crucial role in our organization by manufacturing and delivering safe, high-quality products and services to customers globally. We prioritize quality as a competitive advantage and strive to provide world-class delivery and flexibility. Our result-oriented operating system enables us to achieve top performance and drive continuous improvement across the business, all in alignment with our strategic priorities.,

Job Summary: Experienced and strategic Enterprise Architect responsible for defining and driving enterprise architecture initiatives across business, data, technology, and security domains. The role involves aligning IT strategies with business objectives, leading digital transformation initiatives, and developing scalable, secure, and future-ready architectures. The ideal candidate will have deep experience in cloud strategy, enterprise architecture frameworks, and stakeholder engagement Enterprise Architecture: 1. Create and manage the Enterprise Architecture (EA) framework, covering technology, data, application, and security domains. 2. Develop and maintain the EA roadmap in alignment with business expectations and IT strategic goals. 3. Conduct comprehensive gap analysis between the current state and target architecture. 4. Identify, evaluate, and assess emerging technologies and their impact on enterprise architecture. Cloud Strategy: 1. Define and implement enterprise-wide cloud strategies that ensure scalability, cost[1]efficiency, and resilience. 2. Guide cloud adoption and migration initiatives aligned with business needs and modernization goals. Conduct Gap Analysis: 1. Analyze gaps between the current IT landscape and the desired future state; develop actionable recommendations and execution plans. Stakeholder Communication: 2.. Collaborate with business leaders, product owners, and technical teams to gather requirements, present architectural solutions, and ensure alignment. 3. Act as a trusted advisor to senior leadership on technology strategy and architecture decisions. Ensure Compliance and Standards: 4. Establish and enforce architectural standards, security guidelines, and regulatory compliance frameworks. 5. Promote architectural governance and ensure adherence to best practices across all IT initiatives. EA Tools: 1. Leverage EA tools such as TOGAF, ArchiMate, BiZZdesign, or ABACUS for modeling, analysis, and optimization of enterprise systems and processes. 2. Maintain EA repositories and documentation for continuous improvement and knowledge sharing.

Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Working with the Team to ensure smooth function of the Amazon transportation operations at Allahabad (Prayagraj). Executing the delivery process from delivery station to customer address. Ensure enough bandwidth in delivery team to ensure peak time delivery management. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Six Sigma & Advance excel

Job_Description":" Key Responsibilities: Strategic HR Planning: Develop and implement HR strategies aligned with the companys goals and objectives. Collaborate with senior management to identify HR priorities and initiatives that support organizational growth. Employee Relations: Act as a trusted advisor to employees and management on HR-related matters. Address employee concerns, conflicts, and grievances in a fair and timely manner. Promote a positive work culture and foster employee engagement and morale. Talent Acquisition: Partner with hiring managers to fulfil staffing needs and attract top talent. Develop recruitment strategies, participate in the hiring process, and ensure a smooth Onboarding experience for new employees. Performance Management: Implement performance management processes to drive employee productivity and development. Provide guidance and support to managers on performance evaluations, goal setting, and performance improvement plans. Learning and Development: Identify training and development needs across the organization. Collaborate with departmental leaders to design and deliver training programs that enhance employee skills and capabilities. HR Compliance: Stay abreast of labor laws, regulations, and industry best practices. Ensure HR policies and procedures comply with legal requirements and company standards. Conduct periodic audits to monitor compliance and mitigate risks. Employee Benefits and Compensation: Manage employee benefits programs, including health insurance, retirement plans, and other perks. Review and benchmark compensation practices to ensure competitiveness and equity. HR Metrics and Reporting: Track HR metrics and analyse data to assess the effectiveness of HR programs and initiatives. Prepare reports and presentations for senior management to facilitate informed decision-making. Qualifications: \uF0FC Bachelors degree in Human Resources, Business Administration, or a related field. Master degree or HR certification preferred. \uF0FC 1-4 years Proven experience as an HRBP or HR generalist, preferably in the technology or services industry. ","

Requisition Id : 1628063 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it's your career and It's yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Manager-CHS-Business Consulting PI-CNS - BC - Supply Chain & Operations - New Delhi CHS : CHS consists of Consumer Products and Healthcare sectors. Consumer products largely entail, Retail and Agri business. Companies in this sector meet the demands of consumers all around the world, every day providing everything from agricultural crops to food, clothes, durables and retail experiences. We help clients to capture new sources of profitable growth, rethinking how and where they bring value to consumers, today and into the future. Incumbents need to shift their focus from defending what they have to creating what they need to become. The Health Sciences & Wellness architecture brings together a worldwide network of professionals to build data-centric approaches to customer engagement and improved outcomes. To retain relevancy in today's digitally focused, data-infused ecosystem, all participants in the sector must rethink their business practices, including capital strategy, partnering and the creation of patient-centric operating models. CNS - BC - Supply Chain & Operations : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. Business Consulting works with clients to reimagine or transform their business purpose and model create growth manage cost and efficiency respond to market pressures and regulation and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management. It has multiple fields of play such as: Finance Consulting - helps assess and transform our clients finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives. Business Transformation - a multidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs. Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience. Your key responsibilities Technical Excellence Expertise in two ormore of the areas listed - Go to Market Strategy / Commercial Diligence / Business planning / Performance improvement / Strategy Experience handling consulting/ technology led transformation projects Good experience in business development through building of proposal, value proposition for client needs Skills and attributes To qualify for the role you must have Qualification . B.E. / B.Tech. or CA + MBA (preferably from a reputed institute with a good academic background Experience 8 to 9 years of relevant post qualification experience, preferably from Consulting or industry with significant expertise in at least three of the areas listed - Business transformation, Business process Re-engineering, Market assessment, Post-merger integration, Strategy and Business planning, Sales and Marketing improvement / transformation, Strategic Cost Reduction, Supply Chain Management / transformation In-depth domain knowledge in one or more and expertise in at least one sector of the following sectors: listed - Healthcare, Consumer Products, Retail products What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

Requisition Id : 1628070 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it's your career and It's yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Manager-CHS-Business Consulting PI-CNS - BC - Supply Chain & Operations - New Delhi CHS : CHS consists of Consumer Products and Healthcare sectors. Consumer products largely entail, Retail and Agri business. Companies in this sector meet the demands of consumers all around the world, every day providing everything from agricultural crops to food, clothes, durables and retail experiences. We help clients to capture new sources of profitable growth, rethinking how and where they bring value to consumers, today and into the future. Incumbents need to shift their focus from defending what they have to creating what they need to become. The Health Sciences & Wellness architecture brings together a worldwide network of professionals to build data-centric approaches to customer engagement and improved outcomes. To retain relevancy in today's digitally focused, data-infused ecosystem, all participants in the sector must rethink their business practices, including capital strategy, partnering and the creation of patient-centric operating models. CNS - BC - Supply Chain & Operations : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. Business Consulting works with clients to reimagine or transform their business purpose and model create growth manage cost and efficiency respond to market pressures and regulation and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management. It has multiple fields of play such as: Finance Consulting - helps assess and transform our clients finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives. Business Transformation - a multidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs. Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience. Your key responsibilities Technical Excellence Expertise in two ormore of the areas listed - Go to Market Strategy / Commercial Diligence / Business planning / Performance improvement / Strategy Experience handling consulting/ technology led transformation projects Good experience in business development through building of proposal, value proposition for client needs Skills and attributes To qualify for the role you must have Qualification . B.E. / B.Tech. or CA + MBA (preferably from a reputed institute with a good academic background Experience 8 to 9 years of relevant post qualification experience, preferably from Consulting or industry with significant expertise in at least three of the areas listed - Business transformation, Business process Re-engineering, Market assessment, Post-merger integration, Strategy and Business planning, Sales and Marketing improvement / transformation, Strategic Cost Reduction, Supply Chain Management / transformation In-depth domain knowledge in one or more and expertise in at least one sector of the following sectors: listed - Healthcare, Consumer Products, Retail products What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

Requisition Id : 1628066 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it's your career and It's yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Manager-CHS-Business Consulting PI-CNS - BC - Supply Chain & Operations - New Delhi CHS : CHS consists of Consumer Products and Healthcare sectors. Consumer products largely entail, Retail and Agri business. Companies in this sector meet the demands of consumers all around the world, every day providing everything from agricultural crops to food, clothes, durables and retail experiences. We help clients to capture new sources of profitable growth, rethinking how and where they bring value to consumers, today and into the future. Incumbents need to shift their focus from defending what they have to creating what they need to become. The Health Sciences & Wellness architecture brings together a worldwide network of professionals to build data-centric approaches to customer engagement and improved outcomes. To retain relevancy in today's digitally focused, data-infused ecosystem, all participants in the sector must rethink their business practices, including capital strategy, partnering and the creation of patient-centric operating models. CNS - BC - Supply Chain & Operations : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. Business Consulting works with clients to reimagine or transform their business purpose and model create growth manage cost and efficiency respond to market pressures and regulation and resolve operational challenges. The scope of this team encompasses innovation, strategy and purpose, through deep functional experience in business transformation, finance, supply chain and operations, providing support for the complex and large-scale program and portfolio management. It has multiple fields of play such as: Finance Consulting - helps assess and transform our clients finance function to improve performance and effectiveness. We help organizations implement service and cost improvement initiatives, and embed a performance management process and culture that unites the business around its core objectives. Business Transformation - a multidisciplinary competency, gathering capabilities in transformation architecture, experience design, business design and transformation execution to problem-solve, design and deliver large scale, multi-year, multi-stakeholder transformation programs. Supply Chain and Operations - we provide a unique combination of industry-specific, strategic, operational and financial insights, digital technology advances and strategic alliance partners to deliver better outcomes and also help clients effect fundamental change in their operations performance to support sales growth, become more cost competitive, minimize risk and ensure operational resilience. Your key responsibilities Technical Excellence Expertise in two ormore of the areas listed - Go to Market Strategy / Commercial Diligence / Business planning / Performance improvement / Strategy Experience handling consulting/ technology led transformation projects Good experience in business development through building of proposal, value proposition for client needs Skills and attributes To qualify for the role you must have Qualification . B.E. / B.Tech. or CA + MBA (preferably from a reputed institute with a good academic background Experience 8 to 9 years of relevant post qualification experience, preferably from Consulting or industry with significant expertise in at least three of the areas listed - Business transformation, Business process Re-engineering, Market assessment, Post-merger integration, Strategy and Business planning, Sales and Marketing improvement / transformation, Strategic Cost Reduction, Supply Chain Management / transformation In-depth domain knowledge in one or more and expertise in at least one sector of the following sectors: listed - Healthcare, Consumer Products, Retail products What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Palantir Foundry, MySQL, Python (Programming Language), PySpark Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to ensure the applications function as intended, while continuously seeking ways to enhance application efficiency and user experience. Roles & Responsibilities:Develop and maintain robust data pipelines and workflows within the Palantir Foundry platform.Leverage Pyspark and Python for large-scale data processing, transformation, and integration across diverse data sources.Design, implement, and optimize advanced SQL queries for data extraction, manipulation, and analysis.Collaborate closely with business analysts, data scientists, and other engineers to translate business requirements into scalable data solutions.Ensure data quality, integrity, and security throughout the data lifecycle.Troubleshoot, debug, and optimize data workflows for performance and reliability.Document architecture, processes, and best practices for ongoing support and knowledge sharing. Required Skills & QualificationsPalantir Foundry:Proven experience building data pipelines, managing datasets, and deploying applications within Foundry. Specifics required are as follows:oPractical skills required to build and maintain production-grade data pipelines, data connections, and ontologiesoGeneral knowledge of platform capabilities and specific applications within the Foundry suite that are useful for performing the job of data engineeroDATA PIPELINE DEVELOPMENT IN FOUNDRYDevelop transforms on structured (tabular) and unstructured datasets in FoundryApply best practices when building data pipelinesoDATA PIPELINE MAINTENANCE IN FOUNDRYEffectively investigate and fix common issues in data pipelinesContribute to logic changes and performance improvements to transform pipelines feeding mission critical workflowsFamiliarity with recommended support structuresoDATA CONNECTION AND INTEGRATION IN FOUNDRYFamiliarity with architecture and capabilities of Data ConnectionSet up sources and syncs ingesting tabular data or raw files from external systems to FoundryoONTOLOGY DESIGN AND DEVELOPMENT IN FOUNDRYProvide data engineering context during ontology design and implement pipelines backing ontology objects and links based on application requirementsSpark/Pyspark:Strong expertise in distributed data processing and transformation using Spark/Pyspark.Python:Proficiency in Python for scripting, automation, and data wrangling tasks.SQL:Advanced skills in writing efficient SQL queries for complex data manipulation and reporting.Familiarity with data modeling, ETL processes, and best practices in data engineering.Experience working with large and complex data sets from multiple sources.Excellent problem-solving, communication, and collaboration skills. Additional Information:- The candidate should have minimum 3 years of experience in Palantir Foundry.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Palantir Foundry, MySQL, Python (Programming Language), PySpark Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while ensuring that all development aligns with best practices and organizational standards. Roles & Responsibilities:Develop and maintain robust data pipelines and workflows within the Palantir Foundry platform.Leverage PySpark and Python for large-scale data processing, transformation, and integration across diverse data sources.Design, implement, and optimize advanced SQL queries for data extraction, manipulation, and analysis.Collaborate closely with business analysts, data scientists, and other engineers to translate business requirements into scalable data solutions.Ensure data quality, integrity, and security throughout the data lifecycle.Troubleshoot, debug, and optimize data workflows for performance and reliability.Document architecture, processes, and best practices for ongoing support and knowledge sharing. Professional & Technical Skills: Palantir Foundry:Proven experience building data pipelines, managing datasets, and deploying applications within Foundry. Specifics required are as follows:oPractical skills required to build and maintain production-grade data pipelines, data connections, and ontologiesoGeneral knowledge of platform capabilities and specific applications within the Foundry suite that are useful for performing the job of data engineeroDATA PIPELINE DEVELOPMENT IN FOUNDRY?Develop transforms on structured (tabular) and unstructured datasets in Foundry?Apply best practices when building data pipelinesoDATA PIPELINE MAINTENANCE IN FOUNDRY?Effectively investigate and fix common issues in data pipelines?Contribute to logic changes and performance improvements to transform pipelines feeding mission critical workflows?Familiarity with recommended support structuresoDATA CONNECTION AND INTEGRATION IN FOUNDRY?Familiarity with architecture and capabilities of Data Connection?Set up sources and syncs ingesting tabular data or raw files from external systems to FoundryoONTOLOGY DESIGN AND DEVELOPMENT IN FOUNDRY?Provide data engineering context during ontology design and implement pipelines backing ontology objects and links based on application requirementsSpark/PySpark:Strong expertise in distributed data processing and transformation using Spark/PySpark.Python:Proficiency in Python for scripting, automation, and data wrangling tasks.SQL:Advanced skills in writing efficient SQL queries for complex data manipulation and reporting.Familiarity with data modeling, ETL processes, and best practices in data engineering.Experience working with large and complex data sets from multiple sources.Excellent problem-solving, communication, and collaboration skills. Additional Information:- The candidate should have minimum 5 years of experience in Palantir Foundry.- A 15 years full time education is required. Qualification 15 years full time education

As a global leader in assurance, tax, transaction and advisory services, EY is committed to hiring and developing passionate individuals to contribute towards building a better working world. We believe in providing a culture that offers training, opportunities, and creative freedom to help you reach your full potential. At EY, we focus not only on your current capabilities but also on your future growth and development. Your career at EY is yours to shape, with limitless potential and a wealth of motivating experiences to support your journey towards becoming your best professional self. The opportunity available is for the role of Consultant-TMT-Business Consulting Risk-CNS in the Digital Risk team based in Bangalore. In the TMT sector (Technology, Media & Entertainment, and Telecommunications), organizations are faced with both opportunities for evolution and challenges around competitiveness and agile growth strategies. EY works with TMT companies to enhance employee and customer experiences, drive operational excellence, protect data and reputation, and facilitate strategic M&A activities that create value and reduce risk. Our aim is to transform TMT companies into industry leaders that will drive the technology revolution of the future, ultimately contributing to a better working world for all. Within the CNS - Risk - Digital Risk team at EY Consulting, our focus is on transforming businesses through the power of people, technology, and innovation. We adopt a client-centric approach to solve strategic problems and drive long-term value for our clients. The service lines within EY Consulting include Business Consulting, Technology Consulting, and People Advisory Services. Our team assists clients in identifying and managing risks to make informed decisions that align with their future business strategies and objectives. Key focus areas include Enterprise Risk, Technology Risk, and Financial Services Risk. As a Consultant in this role, your key responsibilities will include demonstrating technical excellence by identifying and escalating potential red flags, preparing reports and presentations, managing multiple projects, handling data analytics, and ensuring counselees are chargeable on engagements. To qualify for this role, you should hold qualifications such as Chartered Accountant, Certified Internal Auditor, or Masters in Business Administration, along with 1 to 3 years of relevant experience. We are looking for individuals who can work collaboratively across client departments, adhere to commercial and legal requirements, and offer practical solutions to complex issues. Desired attributes include agility, curiosity, mindfulness, positive energy, adaptability, and creativity. At EY, we offer a personalized Career Journey and access to resources for continuous learning and development to help you understand your roles, skills, and opportunities better. EY is committed to being an inclusive employer that values the wellbeing and career growth of its people. If you meet the criteria outlined above and are ready to contribute to building a better working world, we invite you to apply and join us on this journey.,

Any post graduate degree in HR from a reputed College/University Roles & Responsibilities Assist in sourcing, screening, and coordinating interviews. Support onboarding and induction programs for new employees. Serve as a point of contact for employee queries. Support initiatives for employee engagement and internal communication. Coordinate the appraisal process and maintain performance records. Create and facilitate feedback mechanism, and performance improvement programs. Maintain and update employee records in HR systems. Ensure timely preparation and processing of HR documents (letters, contracts, etc.). Liaise with the finance/payroll team to ensure timely and accurate payroll processing. Assist in benefits administration and statutory compliance (PF, ESI, etc.). Support execution of learning and development programs. Maintain training records and assist in evaluating training effectiveness. Ensure HR practices comply with labour laws and internal policies. Generate regular HR reports and analytics for management. Skills Strong knowledge of HR processes, documentation, and HRMS tools. Proficient in MS Office (Excel, Word, Outlook). Good communication and interpersonal skills

Team Leadership & Development Hire, onboard, and train new call center representatives. Conduct regular team meetings and 1:1 performance review. Foster a high-performance, customer-focused culture within the team. Operations Management Manage daily team schedules to ensure proper phone and ticket coverage. Handle escalated customer issues with empathy and urgency. Maintain and configure call center software (add/change/remove users as needed). Track and optimize key call center metrics (AHT, FCR, CSAT, SLA adherence, etc.). Performance Monitoring & Reporting Monitor and analyze call volumes, ticket resolution times, and rep performance. Prepare and present monthly performance and operational reports to leadership. Cross-Functional Collaboration Partner with the Sales team to support smooth onboarding of new clients. Coordinate with product, IT, and service delivery teams to resolve recurring issues and improve support workflows. Who We re Looking For Minimum 10 years of experience in call center operations, with at least 5 years in a managerial or supervisory role . Proven ability to lead and motivate large teams in a high-volume support environment. Strong hands-on experience with call center platforms and tools (e.g., Genesys, NICE, Five9, Freshcaller, Zendesk, Salesforce, or similar). Deep understanding of call center KPIs , operational metrics, and performance improvement strategies. Excellent communication, problem-solving, and decision-making skills. Experience working in SaaS or enterprise software support environments is a plus.

OVERALL PURPOSE OF JOB: We are seeking a highly motivated patent professional to join our dynamic team to handle expansive responsibilities related to our client s patent portfolio. The primary day to day focus will be on prosecuting patent applications. Candidates should have strengths in teamwork (internal and external stakeholders), quality control, and problem-solving. They must also have strong interpersonal skills to build strong relationships with internal and external stakeholders. Candidates should be experienced in working autonomously/remotely from the team/stakeholders but open to seeking advice from senior team members when needed. REQUIREMENTS: B.E./B.Tech./M.Tech. Computer Science Engineering, Electronics & Communication Engineering, or Electrical & Electronics Engineering. Registered patent agent is a plus. Experience prosecuting patent applications at a top tier law firm/IP service provider or as an in-house patent professional. At least 2 years of experience in patent prosecution activities, including (but not limited to) responding to office actions, FERs, exination reports, and opposition proceedings. Excellent understanding of US, EP, and India patent laws. Strong written and verbal communication skills. Ability to communicate effectively with other professionals in the legal department and business teams. Ability to work efficiently under pressure and effectively manage competing priorities. Exceptional attention to detail. Detail-oriented with excellent judgment and analytical skills. Ability to juggle multiple tasks - dynamic, and action-orientated, which meets deadlines and makes it happen. Ability to work collaboratively with onsite and/or virtual global teams. Proficient in Microsoft Word, Outlook, Excel, and related software programs. KEY RESPONSIBILITIES: Working for a global in-house patent function. Responsible for patent prosecution activities in major jurisdictions, including (but not limited to) US, India, EP and PCT. Understanding objections/rejections from PTOs and preparing appropriate responses. Co-ordinating with partner law firms for patent prosecution activities. Supporting senior members of the team in their day-to-day activities. Performing other related activities as required.

Skill required: Marketing Operations - Campaign Management Designation: Bus & Technology Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. What are we looking for 5-6 Years of Experience in People ManagementBasic knowledge of Google office tools or equivalent (Google Docs, Sheets, Slides, Gmail)Excellent written communication and organisational skillsAbility to develop and deliver client-focused solutions to customer needs through on-going, superior support interactionsCritical thinking and strong problem-solving skills - able to investigate and follow-up appropriately, or make judgments and escalate when necessaryComfortable with a rapidly changing environmentAbility to learn, retain and apply large amounts of product, procedure, policy, and system informationAbility to adapt and adjust communication style when dealing with customers with different cultures and practices Digital Marketing AnalyticsAny additional courses on Digital Marketing will be a plus Roles and Responsibilities: Create an environment oriented to trust, open communication, creative thinking, and cohesive team effortOversee day-to-day operationsMonitor team performance and report on metricsRecognize top performance and reward accomplishmentsFocus on skill enhancement and career development of direct reporteesReview daily updates with the team on progress made on metricsQueue management, ensuring SLAs are met, completing RCAs on misses with action planStakeholder management (Internal & External)Prepare and lead quarterly/monthly/weekly business reviews with client on operational performance and improvementsFlexible in handling adhoc tasks without impacting core jobAnalyse volume trends and optimise staffing and shifts accordinglyConduct skill/Ops interviews for analystsBe an innovation scoutAble to implement lean methodologies, wherever applicableSuccessfully undertake regular product and process tests to ensure knowledge meets clients requirement for supportDeliver the performance review to the team members on a monthly basis and document them accordingly, as per requirements agreed Responsible for any PIPs (Performance Improvement Plans) and PEP(Performance Excellence Plan), Coaching sessions, etc.Work closely with Quality Team to ensure continuous improvement on individual and program levelWork directly with the client support teams to resolve all internal consults, resolve customer escalations and manage customer communications for service outages or known issues Qualification Any Graduation

Role Purpose Wholesale Credit & Lending (WCL) is an important contributor to the Group: it supports 80% of the revenues generated by Wholesale banking and forms a key part of the Group-wide transformation. In 2020 we announced the formation of a WCL Transformation & Delivery organisation, bringing together credit and lending-related transformation programmes across Commercial Banking, Global Banking, Risk Transformation and Digital Business Services. WCL Transformation & Delivery is responsible for delivering high priority programmes to simplify, digitise at scale and automate the credit and lending journey, as well as supporting the creation of a new, globally consistent credit and lending organisation serving both GB and CMB business lines which collectively build towards our vision of becoming a leader in digitally enabled domestic and cross border lending across network, by improving customer experience generating competitive advantage through use of data and participation in emerging borrowing models. The Senior Data Analyst, Analytics & ML will develop logical data assets and transformation logic for WCL operational and analytical use cases and machine learning algorithms to support data quality assurance and insights. Key Responsibilities The Senior Data Analyst, Analytics & ML is typically responsible for: Defining and developing logical data assets Data analysis in the primary sources for completeness, accuracy Data analysis of cross-systems linkages, consistency and timing alignments Data analysis of the transformation logic where required Data analysis of the data required for the model build by GRA Developing transformation logic for application models, strategies, affordability and other calculations required in the lending journey Provide support on all areas covering trouble shooting and root cause assessment on data issues Consult with stakeholders to determine business problems, data requirements and to support decision making Develop and apply machine learning / NLP and other advanced analytics to portfolio data to support business processes, insights and decision making specifically in the areas of data remediation and improve data quality, completeness and consistency. Generation of data assets and analytics to support business activities, financial projects, product planning, sales activities, performance measurement, regulatory requests and decision making Work closely with the CDO communities across Wholesale, Risk, Finance and FCR to ensure the unified data model is fit for purpose for the WCL data demands Customers / Stakeholders Primary customers are: Business lines GBM & CMB Functional Teams e.g. Risk, Group Finance Operational support teams Group & Regional teams Other Risk sub-functions global and regional The role holder will work with senior management and programme sponsors to recommend approaches to based on data insights and translate complex data insights into actionable intelligence. Other stakeholders on projects will include (as demanded by specific project need): CDAO Other IT delivery functions Other Transformation functions Regulatory authorities Other service delivery functions Data service providers Software, data and service vendors The role holder will interact equally with senior stakeholder groups and line staff as necessary. Governance should be in accordance with Group standards policy and procedures. Leadership & Teamwork Promotes a collaborative environment amongst the team with focus on development Driving and encouraging constructive cross-country and cross-business teamwork through collaboration and matrix management Trusted by colleagues and costumers to make balanced, fair decisions Proven ability to motivate people to go above & beyond Contribute to an environment of continuous performance improvement. Building an inclusive culture where diversity of thought and different perspectives are equally valued Major Challenges To be flexible and adaptable in an environment of constantly changing priorities, challenging bureaucracy and staying true to the values and strategy of the Group. Drive embedding of new ways of working Working across multiple markets and business/functions with multiple delivery and business partner teams Defining the approach and dealing with complex requirements and unique projects often one off initiatives Management and control of projects to meet exacting timescales Achieve sustainable saves and measurable improvements across the programme as set out in the business case The systems and processes involved are often highly technical in nature or require specialist knowledge to fully understand and effectively support the change programme Knowledge & Experience / Qualifications (For the role not the role holder) Knowledge & Experience Some understanding of some of C&L operations and key systems Relationships with some C&L, Risk, GB/CMB stakeholders or can demonstrates experience from other organisation is beneficial. Leadership experience and experience in developing and coaching others Has experienced working on change programmes and leading projects / programmes Capabilities Advances analytical insight Drives and embeds the use of integrated risk and control analytic content and capabilities within business process applications Prioritises the information presented to stakeholders to ensure maximum clarity and impact Analytics creation Create meaningful insights from data even when sources are highly complex, disparate and incomplete Develops advanced analytics for portfolio data to support business processes, insights and decision making Qualifications and Accreditations Agile experience Evidence of self-development across a number of disciplines Proven track record of performance

Skill required: Marketing Operations - Campaign Management Designation: Bus & Technology Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designThe planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result. What are we looking for 5-6 Years of Experience in People ManagementBasic knowledge of Google office tools or equivalent (Google Docs, Sheets, Slides, Gmail)Excellent written communication and organisational skillsAbility to develop and deliver client-focused solutions to customer needs through on-going, superior support interactionsCritical thinking and strong problem-solving skills - able to investigate and follow-up appropriately, or make judgments and escalate when necessaryComfortable with a rapidly changing environmentAbility to learn, retain and apply large amounts of product, procedure, policy, and system informationAbility to adapt and adjust communication style when dealing with customers with different cultures and practices Digital Marketing AnalyticsAny additional courses on Digital Marketing will be a plus Roles and Responsibilities: Create an environment oriented to trust, open communication, creative thinking, and cohesive team effortOversee day-to-day operationsMonitor team performance and report on metricsRecognize top performance and reward accomplishmentsFocus on skill enhancement and career development of direct reporteesReview daily updates with the team on progress made on metricsQueue management, ensuring SLAs are met, completing RCAs on misses with action planStakeholder management (Internal & External)Prepare and lead quarterly/monthly/weekly business reviews with client on operational performance and improvementsFlexible in handling adhoc tasks without impacting core jobAnalyse volume trends and optimise staffing and shifts accordinglyConduct skill/Ops interviews for analystsBe an innovation scoutAble to implement lean methodologies, wherever applicableSuccessfully undertake regular product and process tests to ensure knowledge meets clients requirement for supportDeliver the performance review to the team members on a monthly basis and document them accordingly, as per requirements agreed Responsible for any PIPs (Performance Improvement Plans) and PEP(Performance Excellence Plan), Coaching sessions, etc.Work closely with Quality Team to ensure continuous improvement on individual and program levelWork directly with the client support teams to resolve all internal consults, resolve customer escalations and manage customer communications for service outages or known issues Qualification Any Graduation

Responsibilities & Key Deliverables As a Senior Engineer in NVH at Mahindra & Mahindra Ltd, your key responsibilities will encompass a comprehensive range of activities focused on noise, vibration, and harshness management within automotive systems. You will apply detailed expertise in identifying and analysing motorized noises and Body Squeak and Rattle (BSR) phenomena to enhance vehicle quality. Your role will involve: Conducting sophisticated vehicle system evaluations on BSR tracks, leveraging component-level shaker testing to isolate and identify noise sources. Utilising Quasi-static and Solidity testing techniques for the subjective identification and precise localization of BSR noises. Setting up detailed vibration and noise measurement apparatus, performing data acquisition, and comprehensive post-processing for activities such as RLDA (Relative Level Driving Analysis), relative motion assessments, and general NVH measurements. Designing and fabricating specialized fixtures for component-level BSR shaker testing focused on critical vehicle areas including cockpits, doors, and seats. Executing in-field noise diagnostics within vehicle interiors and liaising with cross-functional teams to communicate findings and drive corrective actions. Applying advanced acoustic holography techniques to map noise-prone zones, producing detailed analytical reports to guide engineering decisions. Demonstrating in-depth knowledge of squeak and rattle causation, occurrence, and mitigation strategies. Possessing foundational understanding of automotive systems such as trims, body-in-white (BIW), and glass seal mechanisms, including various design types, manufacturing and assembly processes, and material characteristics. Analyzing sound quality contributions from diverse motorized sources including actuators, small fans, and similar components to support holistic NVH performance improvement. In this capacity, you will collaborate closely with product development teams across engineering disciplines to ensure integration of NVH improvements aligns with vehicle performance, durability, and customer satisfaction goals. Experience The ideal candidate will have between 4 to 6 years of focused experience in NVH testing, particularly within the BSR domain. Proven expertise in utilising industry-standard testing software suites including LMS Siemens, Head Acoustics, and BSR Suite by MB Dynamics is essential. This experience should encompass fixture design and a solid grasp of fundamental NVH and BSR principles. Additional technical competencies include proficiency in non-stationary signal analysis and advanced signal processing techniques such as Digital Signal Processing (DSP) and acoustic holography. Demonstrated ability to handle complex data sets and derive actionable insights will be critical to success. Experience gained in automotive environments where adherence to rigorous industry protocols and collaboration with multidisciplinary teams were required will be highly beneficial. Prior exposure to component-level and full-vehicle NVH testing campaigns will strengthen candidate suitability for this role. Industry Preferred We prefer candidates with backgrounds in established automotive manufacturing companies, where stringent adherence to quality standards and NVH regulations is the norm. Experience at firms known for pioneering NVH technologies and innovation will be considered a strong advantage. This preference stems from the value of familiarity with automotive industry standards, compliance expectations, product development cycles, and collaborative engineering environments. Such candidates typically demonstrate an ability to navigate complex challenges and contribute effectively to high-calibre automotive projects. Qualifications Candidates must hold a graduate or postgraduate degree in Automotive Engineering, Mechanical Engineering or a closely related technical discipline. Advanced certifications or specialized courses focusing on NVH testing methodologies, automotive noise control engineering, or relevant areas will be significant assets. Continuous professional growth is encouraged, and participation in workshops, seminars or industry forums related to automotive advances, NVH trends, or acoustic analysis will be viewed positively. Emphasis is placed on candidates committed to expanding their technical repertoire and staying abreast of emerging technologies and practices. General Requirements Strong verbal and written communication skills enabling clear explanation of technical concepts to diverse stakeholders including engineers, management, and suppliers. A collaborative and inclusive work approach, valuing teamwork, open dialogue, and knowledge sharing across disciplines to drive optimal project outcomes. Demonstrated dedication to continuous learning and adaptability in a fast-evolving engineering landscape, with a proactive stance towards professional development. Ability to work independently as well as part of multi-functional teams in a dynamic environment.

Principal NetSuite Administrator-II (NetSuite Finance Functional -ARM, AP AR, FA ,GL) Model N seeks a driven and technology-savvy individual to support and manage our Financial business applications. This role will provide guidance to Finance and non-Finance Users to improve efficiency and maximize the benefit of our Finance applications. They will also support the integration of our Finance systems with our other core business applications. This role will work with functional business units to understand their business processes and organizational structure in order to make recommendations for NetSuite/OpenAir solutions or customizations that are global and scalable. As part of the IT Application team, this position will report to Senior NetSuite and OpenAir Administrator and will be an integral part of ensuring data integrity, security and compliance when providing best-practice application solutions. Job Responsibilities Work closely with Finance & Accounting team to ensure accurate data, maintain financial controls, and assist in leveraging NetSuite to provide financial reporting and record keeping. Support end user requests to run reports, saved searches, custom dashboards. Create/maintain/update users, roles, permissions, partners, and associated accounts, ensuring proper access. Maintain up-to-date knowledge of NetSuite and OpenAir functionality on new releases, customizations, and integrations. Design and troubleshoot workflows, roles, scripts, and integrations. Research and correct errors (recovering deleted information, running audits in the system, etc.) Act as technical liaison to users, management, and third-party vendors Analyze and troubleshoot technical issues (data in reports is missing/incorrect, integration issues with OpenAir, etc.) Participate in integrating NetSuite with other third-party software Avalara, ADP, Equity Edge, Adaptive and Salesforce. Troubleshoot support cases using Companys ticketing system. Work alongside with Internal Audit to ensure secure data environment; be familiar with Sarbanes-Oxley (404b) and financial reporting requirements. Recommends enhancements to system and business process to improve efficiency and deliver more value. Facilitate and test NetSuite and OpenAir Semi-Annual Releases before implementing to Production. Job Qualification 7+ years of solid NetSuite & OpenAir Admin, Support, and Management experience with an advanced understanding of the NetSuite platform (Suite Analytics, NetSuite configuration, Suite Flow, Suite Builder). Strong understanding of NetSuite and its application to financial operations, with experience leading implementation projects and collaborating with finance teams. Experience with applications like Adaptive, Avalara, NetSuite and OpenAir release testing NetSuite Certification and OpenAir experience is a must. Ability to set up, configure, and customize advance workflows, NetSuite Advance Accounting Module, Fix Asset Module, Electronic Bill Payment, and Forecasting and Budgeting. Hands on experience to customize workflows, deep technical understanding of native NetSuite and OpenAir features, performance management, and performance improvement techniques is required. Ability to communicate effectively with technical and non-technical staff, including the senior management team. DevOps experience working with NetSuite SuiteScript. Strong analytical skills and ability to troubleshoot complex issues. Experience with NetSuite SuiteScripting and ARM are preferred

We are seeking a results-oriented Tele Sales Executive with at least 6 months of experience in a sales or telemarketing role. The ideal candidate will possess strong communication and interpersonal skills, and thrive in a fast-paced environment. If you have a passion for sales and a drive to exceed targets, we want to hear from you! Key Responsibilities: Conduct outbound calls to potential and existing customers to generate sales and meet or exceed sales targets. Engage in product or service discussions with customers to understand their needs and offer suitable solutions. Maintain and update accurate records of customer interactions and sales in the CRM system. Handle customer inquiries, provide information on products or services, and address any concerns or objections. Collaborate with the sales team and management to develop effective sales strategies and improve performance. Continuously develop knowledge of the companys products, services, and market trends to effectively communicate with clients. Requirements: Minimum of 6 months of experience in a sales, telemarketing, or similar role. Strong communication and interpersonal skills, with the ability to build rapport with customers over the phone. Ability to work efficiently and effectively in a fast-paced and target-driven environment. Proven experience in sales is a plus but not mandatory. Excellent organizational and time management skills. Proficiency with CRM software and Microsoft Office Suite. Mandatory Key Skills CRM,customer handling,sales strategy,telemarketing,communication skills,customer interaction,outbound calling,Telesales*