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1.0 - 3.0 years
6 - 10 Lacs
hyderabad
Work from Office
Job Purpose This position is open with Bajaj finance limited Duties and Responsibilities Responsibilities:-To enable enhanced business profitability through effective management of the delinquent portfolio To achieve the desired collection efficiencies across product managed. Ensure that adequate collections intensity of follow up is executed for all delinquent accounts. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within specified on monthly basis. Continuously review the location portfolio and report early/potential stress accounts. Ensure that all collections activities are properly documented in the form of Collection Trails. Ensure that all collections processes and Risk governance mandates rolled out are completely adhered to at each location Liaison with legal/law enforcement agencies for speedy recovery Provide feedback on the effectiveness of collections strategies formulated and implemented. Ensure that the resources are optimally used with the number of visits, contacts, PTP conversion ratio etc, settlement process to be in line with approval received. NIL delay in cash TAT and MIS. Required Qualifications and Experience Desired Skills and experience: Graduate in any Specialisation. Good verbal and written skill. Proficient in Microsoft Office. Exp 06 Months - 3 Years
Posted 1 week ago
5.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do A Senior Analyst will be responsible for management of a team and continuously strives to enhance operating practices and deliver value added opportunities to optimize the effective provision of client service. The Senior Analyst will work as part of the management team striving to meet all SLAs, targets and objectives through effective staff managementLooking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for People managementDrives issues to resolution and good problem-solving skillsGood interpersonal skillsGood administration skillsComfortable with responding to requests from all levels of the organizationTeam PlayerPositive MindsetPlanning & Organisation skillsMotivation SkillsCall handling skills (handling complex & escalated calls)Supports Client organisation, both on-shore and off-shore Teams, Customer Relationship team and retained client organisation24*7Flexible to Travel onshore if requiredAble to work on a flexible basis as determined by the business needs Roles and Responsibilities: Operational ResponsibilitiesManage Operations from process & measurement standpointMaintain regular communications with team on departmental and individual level performance expectationsWork with client/Account Executive/Onshore team to define process and proceduresSet and assess representatives performance expectations and performance, and create individual action plans and provide constructive feedback on performance to individuals on a regular basisConduct briefings and team meetings for team status updates, Process updates, policy and procedures change, etc.Ensure performance and attendance issues and addressed promptly and consistently.Assist with scheduling and forecasting of staff to maintain optimal service providedDevelop reward and recognition programs for teamsManage escalated customer enquiries / complaintsStrong analytical and data management skillsAnalyse and propose process improvements consistentlyStrong focus on peopleShare best practices across the process & facilitate process improvements/cost reduction initiativesInteract and build a rapport with the respective onshore people and other stake holders to effectively manage process changes / metricsDrive Business ExcellencePeople Management ResponsibilitiesDirect reports:Level 11 to Level 13Strong leadership and management abilityDetermine training needs for the team membersCoach individuals on performance improvement tactics while providing positive feedback to those performing above expectationsClient Customer ResponsibilitiesClient Relationship BuildingDrive productivity in the respective processManaging day-to-day operations based on SLAsEnsures seamless delivery of services and manages all aspects of operational team Qualification Any Graduation
Posted 1 week ago
5.0 - 8.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do A Senior Analyst will be responsible for management of a team and continuously strives to enhance operating practices and deliver value added opportunities to optimize the effective provision of client service. The Senior Analyst will work as part of the management team striving to meet all SLAs, targets and objectives through effective staff managementLooking for a candidate who is good in communication and has good knowledge on metrics of Customer SupportRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for People managementDrives issues to resolution and good problem-solving skillsGood interpersonal skillsGood administration skillsComfortable with responding to requests from all levels of the organizationTeam PlayerPositive MindsetPlanning & Organisation skillsMotivation SkillsCall handling skills (handling complex & escalated calls)Supports Client organisation, both on-shore and off-shore Teams, Customer Relationship team and retained client organisation24*7Flexible to Travel onshore if requiredAble to work on a flexible basis as determined by the business needs Roles and Responsibilities: Operational ResponsibilitiesManage Operations from process & measurement standpointMaintain regular communications with team on departmental and individual level performance expectationsWork with client/Account Executive/Onshore team to define process and proceduresSet and assess representatives performance expectations and performance, and create individual action plans and provide constructive feedback on performance to individuals on a regular basisConduct briefings and team meetings for team status updates, Process updates, policy and procedures change, etc.Ensure performance and attendance issues and addressed promptly and consistently.Assist with scheduling and forecasting of staff to maintain optimal service providedDevelop reward and recognition programs for teamsManage escalated customer enquiries / complaintsStrong analytical and data management skillsAnalyse and propose process improvements consistentlyStrong focus on peopleShare best practices across the process & facilitate process improvements/cost reduction initiativesInteract and build a rapport with the respective onshore people and other stake holders to effectively manage process changes / metricsDrive Business ExcellencePeople Management ResponsibilitiesDirect reports:Level 11 to Level 13Strong leadership and management abilityDetermine training needs for the team membersCoach individuals on performance improvement tactics while providing positive feedback to those performing above expectationsClient Customer ResponsibilitiesClient Relationship BuildingDrive productivity in the respective processManaging day-to-day operations based on SLAsEnsures seamless delivery of services and manages all aspects of operational team Qualification Any Graduation
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
thane
Work from Office
At Amazon, we strive to be Earth s most customercentric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Job Title: Process Associate (PA) Summary: Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Standin for Area Manager At Amazon, were working to be the most customercentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team Lead for our Outbound dock team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. In this role you will be responsible for driving the sortation & dock operations in a fulfilment center. Essential Functions 1. Defining the transportation process from FC to delivery stations 2. Ensure enough bandwidth in sortation team to ensure peak time delivery management 3. Lead a team of process associates and problem solvers 4. Continuously improve the through put and attain a sustained level of delivery performance improvement 5. Analysis of the data reports to identify performance bottlenecks and improve the performance 6. Implement the formal process control and process improvement mechanisms such as Kaizen High school or equivalent Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach 1+ years of Microsoft Office products and applications experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
pune
Work from Office
At Amazon, we strive to be Earth s most customercentric company where people can find and discover anything they want to buy online. We hire the world s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We re making history and the good news is we ve only just begun Job Title: Process Associate (PA) Summary: Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Standin for Area Manager At Amazon, were working to be the most customercentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team Lead for our Outbound dock team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. In this role you will be responsible for driving the sortation & dock operations in a fulfilment center. Essential Functions 1. Defining the transportation process from FC to delivery stations 2. Ensure enough bandwidth in sortation team to ensure peak time delivery management 3. Lead a team of process associates and problem solvers 4. Continuously improve the through put and attain a sustained level of delivery performance improvement 5. Analysis of the data reports to identify performance bottlenecks and improve the performance 6. Implement the formal process control and process improvement mechanisms such as Kaizen High school or equivalent Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach 1+ years of Microsoft Office products and applications experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
bengaluru
Work from Office
About the Role At Company, we rely on a meticulous financial system to drive business forward. Our accounts receivable department keeps that system running smoothly by managing cash influx and collecting payment from clients. We researching for a skilled financial specialist to join our accounts receivable team to help process, track, and record payments in an accurate, efficient, and timely manner. The accounts receivable specialist will have both a day- to- day and ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners. Key Responsibilities Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts. Communicate discrepancies to management team, identify slow- paying customers, and recommend collection candidates. Strengthen and grow relationships with clients and Sales Account Managers by communicating with regarding past- due accounts. Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement. Exercise integrity and confidentiality in financial reporting, and comply with federal, state, and local financial requirements. Gather and verify invoices for appropriate documentation prior to payment. Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared. Handling & Scrutinize Freight Deduction Activity. Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable subledger. Monitor and collect accounts receivable by contacting clients via telephone, email, and mail. Prepare analytical and ratio analysis in relation to A/R for management to gain a better understanding of how collection efforts are progressing. Support other accounting and finance team members, inventory management, and cost accounting. Requirements MBA Or Equivalent. Understanding basic principles of finance, accounting, and bookkeeping. Superb time management and detail. Proficiency with Microsoft Office (Excel, Word, Outlook) and Google drive, SharePoint. Ability to keep company and partner confidences. Proficient at QuickBooks or Zoho Books or Tally. Strong mathematical skills and Communication. Prior experience in accounts receivable and Experience in driving process improvement.
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
bengaluru
Work from Office
The International Security and Loss Prevention (INTL SLP) team is seeking a Program Manager Reverse Logistics (ReLo) to lead and scale security solutions across international regions (EMEA, AMET, LATAM, and APAC). The INTL SLP team partners with Operations and businesses to design mechanisms, standards, and policies that mitigate security risks and strengthen the EndtoEnd Secure Network (E2ESN). In this role, you will build and oversee multiple initiatives within the ReLo vertical addressing vulnerabilities across customer returns, the reverse supply chain, vendor returns, damages, and liquidation flows. You will drive the development of standardized processes, scalable solutions, fraud/theft detection metrics, and escalation paths to improve both security and customer experience. The ideal candidate is a selfstarter who thrives in fastpaced, innovative environments. You bring strong program management expertise, organizational excellence, and the ability to navigate ambiguity while delivering results. Exceptional communication skills both written and verbal are critical to influence stakeholders and drive alignment across regions. Key Job Responsibilities Lead the design and execution of security and loss prevention programs within Reverse Logistics (customer returns, vendor returns, damages, liquidation) to strengthen the EndtoEnd Secure Network (E2ESN). Build and standardize mechanisms, policies, and processes to identify, mitigate, and prevent vulnerabilities across the international reverse supply chain. Partner with global and regional stakeholders (EMEA, AMET, LATAM, APAC) to align strategy, ensure consistent execution, and scale best practices. Define and track key metrics to measure program effectiveness, identify fraud/theft trends, and establish benchmarks for performance improvement. Develop and implement escalation paths, delivery solutions, and standard work to support customers, account managers, and operations teams. Drive innovation by designing new security initiatives, leveraging data insights, and experimenting with solutions to proactively reduce risk. Influence senior stakeholders by presenting clear business cases, backed by quantitative and qualitative analysis, to guide decisionmaking. Manage multiple highimpact projects simultaneously, working through complex and ambiguous challenges with ownership, urgency, and structured execution. 5+ years of program or project management experience 5+ years of working cross functionally with tech and nontech teams experience 5+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelors degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules
Posted 1 week ago
10.0 - 12.0 years
10 - 11 Lacs
gurugram
Work from Office
The Portfolio Revenue Director leads the revenue management function for a cluster of 12 Holiday Inn Express hotels within the IHG portfolio. The role is responsible for optimizing commercial performance by creating and executing pricing, forecasting, and distribution strategies. You will collaborate with hotel leadership, regional teams, and IHG corporate stakeholders to deliver sustainable growth, ensuring that strategies are consistent with IHG s standards, tools, and global best practices. Key Responsibilities Strategic Revenue Leadership Lead the revenue management function across 12 Holiday Inn Express hotels. Drive adoption of IHG revenue management tools, systems, and performance dashboards. Develop pricing, demand, and business mix strategies aligned with IHG commercial objectives. Partner with IHG corporate and regional offices to ensure compliance with brand standards and revenue best practices. Provide revenue support for new hotel openings (NHOP) and non-program hotels. Share insights and contribute to global IHG projects, ensuring best practice adoption. Performance Analysis & Optimization Monitor KPIs (RevPAR, ADR, Occupancy, RGI) and identify opportunities for performance improvement. Conduct portfolio reviews and present actionable insights to General Managers and hotel leadership. Use IHG and third-party tools (e.g., STR, rate shopping platforms) to assess competitive positioning. Guide hotels in accurate forecasting, budgeting, and channel optimization in line with IHG s revenue framework. System Management & Tactical Execution Ensure accurate data, rate loading, and inventory management in IHG systems. Optimize pricing and distribution across all online/offline channels while following IHG brand guidelines. Manage overbooking, stay controls, and yield strategies in compliance with IHG policies. Uphold IHG brand standards in pricing, distribution, and reporting. Team Leadership & Development Lead, coach, and develop Revenue Managers and Portfolio Revenue Analysts. Build a strong commercial culture aligned with IHG s Winning Ways . Provide training and mentorship on IHG systems, strategy, and commercial excellence. Cross-Functional Collaboration Partner with hotel General Managers and leadership teams to ensure alignment with IHG revenue strategies. Collaborate with Sales & Marketing to deliver IHG brand-aligned promotions and campaigns. Work closely with IHG corporate teams on global initiatives, tool rollouts, and revenue projects. Key Skills & Competencies Deep understanding of IHG revenue systems, distribution platforms, and commercial strategy. Strong analytical, leadership, and influencing skills. Ability to manage a large multi-hotel portfolio while balancing IHG corporate expectations and local needs. Excellent stakeholder management skills across property, regional, and corporate levels. Experience & Qualifications 7 10 years revenue management experience, including multi-hotel or portfolio-level leadership. Prior experience within IHG or Holiday Inn Express preferred. Proven track record of delivering RevPAR and market share growth. Bachelor s degree in Hospitality, Business, or related field (MBA preferred).
Posted 1 week ago
5.0 - 10.0 years
4 - 8 Lacs
bengaluru
Work from Office
We are committed to fostering a diverse and inclusive work environment that nurtures creativity, innovation, and growth. We are looking for a seasoned Human Resources Specialist with a minimum of 5 years of experience to join our dynamic team and help us build a thriving workplace culture. Job Overview: The Human Resources Specialist will be responsible for managing various HR functions, including recruitment, employee relations, performance management, and compliance. This role requires a proactive and strategic thinker who can contribute to our company s growth and success by aligning HR practices with business goals. Key Responsibilities: Recruitment & Onboarding: Develop and implement effective recruitment strategies to attract top talent. Conduct interviews, assess candidates, and manage the onboarding process. Collaborate with department heads to identify staffing needs and job requirements. Employee Relations: Serve as a point of contact for employees on HR-related issues and concerns. Foster a positive work environment through conflict resolution and mediation. Implement employee engagement initiatives and maintain open lines of communication. Performance Management: Oversee the performance appraisal process and provide guidance on performance improvement plans. Work with managers to identify training and development needs for employees. Support the implementation of employee recognition and reward programs. Compliance & Policy Management: Ensure compliance with labor laws and company policies. Maintain up-to-date HR records and documentation. Develop and update HR policies and procedures as needed. HR Metrics & Reporting: Analyze HR metrics to identify trends and areas for improvement. Prepare regular reports on HR activities and key performance indicators. Provide insights and recommendations based on data analysis. Job Category: HR Job Type: Full Time Job Location: Banglore Apply for this position Allowed Type(s): .pdf By using this form you agree with the storage and handling of your data by this website. *
Posted 1 week ago
5.0 - 10.0 years
4 - 8 Lacs
bengaluru
Work from Office
We are committed to fostering a diverse and inclusive work environment that nurtures creativity, innovation, and growth. We are looking for a seasoned Human Resources Specialist with a minimum of 5 years of experience to join our dynamic team and help us build a thriving workplace culture. Job Overview: The Human Resources Specialist will be responsible for managing various HR functions, including recruitment, employee relations, performance management, and compliance. This role requires a proactive and strategic thinker who can contribute to our company s growth and success by aligning HR practices with business goals. Key Responsibilities: Recruitment & Onboarding: Develop and implement effective recruitment strategies to attract top talent. Conduct interviews, assess candidates, and manage the onboarding process. Collaborate with department heads to identify staffing needs and job requirements. Employee Relations: Serve as a point of contact for employees on HR-related issues and concerns. Foster a positive work environment through conflict resolution and mediation. Implement employee engagement initiatives and maintain open lines of communication. Performance Management: Oversee the performance appraisal process and provide guidance on performance improvement plans. Work with managers to identify training and development needs for employees. Support the implementation of employee recognition and reward programs. Compliance & Policy Management: Ensure compliance with labor laws and company policies. Maintain up-to-date HR records and documentation. Develop and update HR policies and procedures as needed. HR Metrics & Reporting: Analyze HR metrics to identify trends and areas for improvement. Prepare regular reports on HR activities and key performance indicators. Provide insights and recommendations based on data analysis. Job Category: HR Job Type: Full Time Job Location: Banglore Apply for this position Allowed Type(s): .pdf By using this form you agree with the storage and handling of your data by this website. *
Posted 1 week ago
12.0 - 18.0 years
13 - 15 Lacs
hyderabad
Work from Office
Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. The position is responsible for managing day to day operations and execution of programs. Supervises multiple Sr. / Team Leads (4 8 direct reports). Responsible for operations performance, client satisfaction and program metrics. Based on program size, may oversee a single LOB or multiple programs. Analysis - Manages call center operations by means of reviewing and analyzing reports, records, and data to ensure that all quality, efficiency, and productivity standards/targets are met. Description of the metrics may change as per client directives and are available on Operations Performance Expectations. Reporting - Analysis of reports rooting from several sources (whether client-based or internallygenerated reports) is essential in the day-to-day functions of a CRM. A CRM is expected to be highly keen on the details provided & hold Operations and/or other departments accountable to take actions on areas needing improvement. A CRM is expected to deliver such reports to external clients and/or internal business leaders. Goal-Setting - Sets operational goals and business objectives. When needed, translates these goals into actionable items from Group/Shift Managers down to Team Manager (line supervisor) level. This includes setting or recommending topics for pre- and/or post-shift meetings / huddles with respective groups discussing goals, trends, action plans, among other announcements; including checks & balances (i.e. check for understanding). Strategies Assists the Operations Director in developing long term sales and quality strategies including ongoing needs, assessment, and feedback from Operations and Quality Monitoring processes. Processes - Monitors calls and provides feedback to Operations Manager/Director; Group Managers and Team Managers using program s approved processes (i.e. Tri-Level Coaching process, etc.) and forms (i.e. Call Observation / Looping Form) Discipline Maintains a strict form of discipline at all times, in terms of processes and policies. At times, may implement corrective actions to address performance gaps and analyze trend data to coach group Managers and Team Managers to attain goals and objectives, through the Operations Manager. Specific follow-through activities are also required. This includes A-Bay Programs, Performance Improvement Plans, etc. Communication - Communicate program activities and plans to the Operations Manager and/or the entire operations team. Plans include: Leadership Specific Changes (i.e. partner changes, Sales Briefs or Leadership News Briefs, etc..); Business Strategy Changes (i.e. Closing Tactics, Gift Cards provided to customers, etc.); Internal-VXI Development (i.e. HR Policies / Memos), etc. The CRM must also have a clear understanding of the business as well and the events related to the company. Client-Dealing - Conducts interactions and regular communication with the client; in partnership with the Client Services and Operations Director. Interactions include (not limited to): client call calibration, performance rankings and reviews, daily summaries, among others. Meeting deadlines for client requirements is a must. Performance Management Helps the Operations Director/Manager in conducting performance reviews as well, finds root cause and recommends action plans to solve performance gaps at any level. Performance Items include key metrics: Close Rate, Advance Product Take Rate, Package Penetration, AHT, Quality, among others. Performance reviews can take place in the form of formal scorecard reviews or one-on-one sessions, as needed If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!
Posted 1 week ago
3.0 - 4.0 years
6 - 10 Lacs
kolkata
Work from Office
Job_Description":" Job description Key Responsibilities: Strategic HR Planning: Develop and implement HR strategies aligned with the companys goals and objectives. Collaborate with senior management to identify HR priorities and initiatives that support organizational growth. Employee Relations: Act as a trusted advisor to employees and management on HR-related matters. Address employee concerns, conflicts, and grievances in a fair and timely manner. Promote a positive work culture and foster employee engagement and morale. Talent Acquisition: Partner with hiring managers to fulfill staffing needs and attract top talent. Develop recruitment strategies, participate in the hiring process, and ensure a smooth Onboarding experience for new employees. Performance Management: Implement performance management processes to drive employee productivity and development. Provide guidance and support to managers on performance evaluations, goal setting, and performance improvement plans. Learning and Development: Identify training and development needs across the organization. Collaborate with departmental leaders to design and deliver training programs that enhance employee skills and capabilities. HR Compliance: Stay abreast of labor laws, regulations, and industry best practices. Ensure HR policies and procedures comply with legal requirements and company standards. Conduct periodic audits to monitor compliance and mitigate risks. Employee Benefits and Compensation: Manage employee benefits programs, including health insurance, retirement plans, and other perks. Review and benchmark compensation practices to ensure competitiveness and equity. HR Metrics and Reporting: Track HR metrics and analyse data to assess the effectiveness of HR programs and initiatives. Prepare reports and presentations for senior management to facilitate informed decision-making. Qualifications: \uF0FC Bachelors degree in Human Resources, Business Administration, or a related field. Master degree or HR certification preferred. \uF0FC 3-4 years Proven experience as an HRBP or HR generalist, preferably in the technology or services industry. ","
Posted 1 week ago
6.0 - 11.0 years
9 - 12 Lacs
pune
Work from Office
Job Purpose This position is open with Bajaj finance limited"Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties and Responsibilities 1. Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio2. Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Customer service issues (Flow) with the Operations team; Influences the team for timely settlement; Escalates cases when there are delays Involves self in resolving escalated cases where needed - such as joint visits with agencies for high value customers; Plans on calls / meetings with BPTP / critical customers; Reviews and approves the month tour plans of the team Examines and approves settlement requests, taking inputs from manager and others where needed; Gets necessary approvals; Plans with manager on steps to reduce delay for exceptional approvals Analyses the defensibility of legal cases, gets relevant data and documents compiled and shares in the system to initiate legal proceedings; Executes summons / warrants - ensures timely support from the Legal team Ensures visits by the legal team to the delinquent customers residence/ office etc. to pressurize customer to make payments; Follows up for police action against customers (e.g., Police visits at customers place, attaching customers property, etc.) Keeps track of payment deposition status through regular updates from ACMs; Ensures relevant FinnOne approvals are obtained3. Planning, Budgeting, Monitoring Reviews capacity planning vs forecast volumes; Reviews capacity requirements, proposes additional agency empanelment if need be Gets AOP downloads, sets aspirational numbers for next year; Sets goals per Area through discussion - breaks down goals into smaller components and steps that are easier to execute and track Conducts performance update meetings as per schedule; Creates month-wise action plans for team based on findings; Reviews and tracks closures vis- -vis milestone and monthly projections and plans; Initiates pending closures in CRM Reviews and validates Cost Tracker for agency payments, PP / magic wand data Studies and discusses agency change plans to finalize actions; Focusses on developing or appointing agencies with more comprehensive s - skip tracing / telecalling / field support;4. Agency and Dealer Management Analyses last month performance per agency; Discusses with Area/Cluster Managers and RO's, identifies causes and remedies for under-performance, if any, and builds action plans accordingly, including meeting and discussing with the vendors to agree on improvement goals and steps Ensures regular touch with vendors - meets and listens to them periodically to ensure that they have been heard and responded to; Shares company news and plans with them as relevant to them| Examines instances of breach in compliances, recommends actions to be taken against relevant employees and vendors; Monitors and periodically reviews team members on action plans regarding audit observations; Recommends action against agencies for delays in deposition 5. Team management: Takes care of allocations of his / her region and critical locations Identifies capacity of the locations Tracks vendor availability in locations6. Performance Tracking Tracks location wise performance of ACM/CM and ROs based on critical parameters Tracks last 3 months PP% for each team Drives critical parameters most relevant with portfolio losses Key Decisions / Dimensions Management of high value cases Agency assessment and influencing for support in achieving targets Performance tracking and development plans (PIP etc) Hiring of ROs and shortlisting candidates for ACM roles Planning for agency related changes, Budgeting and Monitoring performance accordingly Proposing changes to the Regional structure and making investments on people development Major Challenges Portfolio Management closing cases at Bucket 1 and Above Managing difficult locations with scarcity of relevant talent Need to negotiate for settlement to achieve collection target Required Qualifications and Experience Qualifications Graduate in any disciplineb)Work Experience Post qualification - 6 to 12 years Vendor management complete cycle Team management
Posted 1 week ago
1.0 - 3.0 years
6 - 10 Lacs
goregaon, mumabi
Work from Office
Job Purpose This position is open with Bajaj finance limited Duties and Responsibilities Responsibilities:-To enable enhanced business profitability through effective management of the delinquent portfolio To achieve the desired collection efficiencies across product managed Ensure that adequate collections intensity of follow up is executed for all delinquent accounts Meeting the Target on Cost of Collections Ensuring meeting PI Targets within specified on monthly basis Continuously review the location portfolio and report early/potential stress accounts Ensure that all collections activities are properly documented in the form of Collection Trails Ensure that all collections processes and Risk governance mandates rolled out are completely adhered to at each location Liaison with legal/law enforcement agencies for speedy recovery Provide feedback on the effectiveness of collections strategies formulated and implemented Ensure that the resources are optimally used with the number of visits, contacts, PTP conversion ratio etc, settlement process to be in line with approval received NIL delay in cash TAT and MIS Required Qualifications and Experience Desired s and experience: Graduate in any Specialisation Good verbal and written Proficient in Microsoft Office Exp 06 Months - 3 Years
Posted 1 week ago
5.0 - 9.0 years
6 - 10 Lacs
navi mumbai
Work from Office
Title: Team Lead , Mumbai Location: Vashi, Navi Mumbai Company: Morningstar is a leading provider of independent investment research in North America, Europe, Australia, and Asia. We offer a wide variety of products and solutions that serve market participants of all kinds, including individual and institutional investors in public and private capital markets, financial advisors, asset managers, retirement plan providers and sponsors, and issuers of securities. Morningstar India has been a Great Place to Work-certified company for the past eight consecutive years. Team : Morningstar’s Research group provides independent analysis on individual securities, managed investments, portfolios, and markets. The group also collects and maintains high-quality data on the equities, managed investments, and fixed-income investments we cover in our database, one of the largest investment databases in the world. Morningstar is one of the largest independent sources of manager, equity, and credit research in the world. We transform data into insights that investors can use to reach their financial goals. Role : Team Lead oversees the management of the day-to-day activities for a sub-team of managed investment data (MID) that powers the Morningstar products and platforms.Typically, the Data Team Lead works closely with Global Process Owners, MID Data Leaders and Global Data Director, as well as with the global stakeholders to ensure that all the agreed deliverables from the team are met, and that the team is fully equipped in terms of training and documentation. He or she, together with MID Data Leaders and Global Data Director, will be accountable for ensuring and improving the performance, productivity and efficiency of the teams and the delivery of the operational performance KPIs, for team engagement, morale, and supporting the build for growth ladders of members. This role will functionally report to MID Data Leader, and matrix report to MID Data Director, based in Mumbai. Shift: AU/UK Responsibilities: Assist in managing and developing a team of 10+ Data Research Analysts by providing clear direction, establishing SMART goals, and optimizing resource allocation for processes/projects. Working closely with multiple global teams and across various functions. Participate regularly in global calls and meetings. Assist the team to identify and eliminate roadblocks by partnering with technology teams and other database teams. Should be able to research complex projects leading to actionable recommendations and solutions. Fair product knowledge, both upstream and downstream. Assist in promoting LEAN Six Sigma tools and methodologies as an analyst framework for assessing the root cause of issues and improving processes. Ensure appropriate methods and techniques to improve and maintain the highest quality standards in the data collected by the team. Acts as main point of contact/manager for his or her entire team for all questions, comments and concerns. Tracks, measures and reports on agreed daily, monthly and quarterly metrics to all stakeholders. Provides coaching and training to team members as appropriate and according to the specific needs of the individual and the group. Identifies areas for improvement across the team and proactively takes steps to improve upon these weaknesses by offering ideas for individual and group training and conducting or arranging individual and group training sessions as appropriate . Sets goals and priorities for the individuals in the team in consultation with the Global Process Owner, MID Data Leaders and Global Data Director. Effectively motivates and rewards the team insuring good overall morale. Conducts performance reviews of each team member and explains/sets career development paths and opportunities for team members. Monitors Data Research Analysts availability to guarantee minimum staffing requirements are met/exceeded. Qualifications : Bachelor/ master’s degree in finance /business with an exceptional academic record. Professional degree (CA, CA-Inter, ICWA, ICWA-Inter) preferred. 5+ years of professional work experience at various levels of seniority. Strong people and project management skills. Ability to effectively communicate with local and international teams. Proven experience optimizing processes. Prior experience leading teams of 10+ people will be an additional advantage. Demonstrated successful leadership in building a high-performing team and developing talents. Experience in business analysis is preferred. SQL or Python skills would be a plus. A bachelor’s degree is required ; professional certificates like CFA or Certificate in lean, Six Sigma would be plus . Morningstar is an equal opportunity employer.
Posted 1 week ago
5.0 - 9.0 years
5 - 9 Lacs
navi mumbai
Work from Office
Title: Associate Team Lead, Mumbai Location: Vashi, Navi Mumbai Company: Morningstar is a leading provider of independent investment research in North America, Europe, Australia, and Asia. We offer a wide variety of products and solutions that serve market participants of all kinds, including individual and institutional investors in public and private capital markets, financial advisors, asset managers, retirement plan providers and sponsors, and issuers of securities. Morningstar India has been a Great Place to Work-certified company for the past eight consecutive years. Team: Morningstar’s Research group provides independent analysis on individual securities, managed investments, portfolios, and markets. The group also collects and maintains high-quality data on the equities, managed investments, and fixed-income investments we cover in our database, one of the largest investment databases in the world. Morningstar is one of the largest independent sources of manager, equity, and credit research in the world. We transform data into insights that investors can use to reach their financial goals. Role : The Data Team Lead oversees the management of the day-to-day activities for a sub-team of managed investment data (MID) that powers the Morningstar products and platforms.Typically, the Data Team Lead works closely with Global Process Owners, MID Data Leaders and Global Data Director, as well as with the global stakeholders to ensure that all the agreed deliverables from the team are met, and that the team is fully equipped in terms of training and documentation. He or she, together with MID Data Leaders and Global Data Director, will be accountable for ensuring and improving the performance, productivity and efficiency of the teams and the delivery of the operational performance KPIs, for team engagement, morale, and supporting the build for growth ladders of members. This role will functionally report to MID Data Leader, and matrix report to MID Data Director, based in Mumbai. Shift: Responsibilities: Assist in managing and developing a team of 10+ Data Research Analysts by providing clear direction, establishing SMART goals, and optimizing resource allocation for processes/projects. Working closely with multiple global teams and across various functions. Participate regularly in global calls and meetings. Assist the team to identify and eliminate roadblocks by partnering with technology teams and other database teams. Should be able to research complex projects leading to actionable recommendations and solutions. Fair product knowledge, both upstream and downstream. Assist in promoting LEAN Six Sigma tools and methodologies as an analyst framework for assessing the root cause of issues and improving processes. Ensure appropriate methods and techniques to improve and maintain the highest quality standards in the data collected by the team. Acts as main point of contact/manager for his or her entire team for all questions, comments and concerns. Tracks, measures and reports on agreed daily, monthly and quarterly metrics to all stakeholders. Provides coaching and training to team members as appropriate and according to the specific needs of the individual and the group. Identifies areas for improvement across the team and proactively takes steps to improve upon these weaknesses by offering ideas for individual and group training and conducting or arranging individual and group training sessions as appropriate. Sets goals and priorities for the individuals in the team in consultation with the Global Process Owner, MID Data Leaders and Global Data Director. Effectively motivates and rewards the team insuring good overall morale. Conducts performance reviews of each team member and explains/sets career development paths and opportunities for team members. Monitors Data Research Analysts availability to guarantee minimum staffing requirements are met/exceeded. Qualifications: Bachelor/master’s degree in finance/business with an exceptional academic record. Professional degree (CA, CA-Inter, ICWA, ICWA-Inter) preferred. 4+ years of professional work experience at various levels of seniority. Strong people and project management skills. Ability to effectively communicate with local and international teams. Proven experience optimizing processes. Prior experience leading teams of 10+ people will be an additional advantage. Demonstrated successful leadership in building a high-performing team and developing talents. Experience in business analysis is preferred. SQL or Python skills would be a plus. A bachelor’s degree is required; professional certificates like CFA or Certificate in lean, Six Sigma would be plus. Morningstar is an equal opportunity employer
Posted 1 week ago
5.0 - 9.0 years
6 - 10 Lacs
mumbai
Work from Office
Title: Team Lead , Mumbai Location: Vashi, Navi Mumbai Company: Morningstar is a leading provider of independent investment research in North America, Europe, Australia, and Asia. We offer a wide variety of products and solutions that serve market participants of all kinds, including individual and institutional investors in public and private capital markets, financial advisors, asset managers, retirement plan providers and sponsors, and issuers of securities. Morningstar India has been a Great Place to Work-certified company for the past eight consecutive years. Team : Morningstar’s Research group provides independent analysis on individual securities, managed investments, portfolios, and markets. The group also collects and maintains high-quality data on the equities, managed investments, and fixed-income investments we cover in our database, one of the largest investment databases in the world. Morningstar is one of the largest independent sources of manager, equity, and credit research in the world. We transform data into insights that investors can use to reach their financial goals. Role : Team Lead oversees the management of the day-to-day activities for a sub-team of managed investment data (MID) that powers the Morningstar products and platforms.Typically, the Data Team Lead works closely with Global Process Owners, MID Data Leaders and Global Data Director, as well as with the global stakeholders to ensure that all the agreed deliverables from the team are met, and that the team is fully equipped in terms of training and documentation. He or she, together with MID Data Leaders and Global Data Director, will be accountable for ensuring and improving the performance, productivity and efficiency of the teams and the delivery of the operational performance KPIs, for team engagement, morale, and supporting the build for growth ladders of members. This role will functionally report to MID Data Leader, and matrix report to MID Data Director, based in Mumbai. Shift: AU/UK Responsibilities: Assist in managing and developing a team of 10+ Data Research Analysts by providing clear direction, establishing SMART goals, and optimizing resource allocation for processes/projects. Working closely with multiple global teams and across various functions. Participate regularly in global calls and meetings. Assist the team to identify and eliminate roadblocks by partnering with technology teams and other database teams. Should be able to research complex projects leading to actionable recommendations and solutions. Fair product knowledge, both upstream and downstream. Assist in promoting LEAN Six Sigma tools and methodologies as an analyst framework for assessing the root cause of issues and improving processes. Ensure appropriate methods and techniques to improve and maintain the highest quality standards in the data collected by the team. Acts as main point of contact/manager for his or her entire team for all questions, comments and concerns. Tracks, measures and reports on agreed daily, monthly and quarterly metrics to all stakeholders. Provides coaching and training to team members as appropriate and according to the specific needs of the individual and the group. Identifies areas for improvement across the team and proactively takes steps to improve upon these weaknesses by offering ideas for individual and group training and conducting or arranging individual and group training sessions as appropriate . Sets goals and priorities for the individuals in the team in consultation with the Global Process Owner, MID Data Leaders and Global Data Director. Effectively motivates and rewards the team insuring good overall morale. Conducts performance reviews of each team member and explains/sets career development paths and opportunities for team members. Monitors Data Research Analysts availability to guarantee minimum staffing requirements are met/exceeded. Qualifications : Bachelor/ master’s degree in finance /business with an exceptional academic record. Professional degree (CA, CA-Inter, ICWA, ICWA-Inter) preferred. 5+ years of professional work experience at various levels of seniority. Strong people and project management skills. Ability to effectively communicate with local and international teams. Proven experience optimizing processes. Prior experience leading teams of 10+ people will be an additional advantage. Demonstrated successful leadership in building a high-performing team and developing talents. Experience in business analysis is preferred. SQL or Python skills would be a plus. A bachelor’s degree is required ; professional certificates like CFA or Certificate in lean, Six Sigma would be plus . Morningstar is an equal opportunity employer.
Posted 1 week ago
1.0 - 3.0 years
6 - 10 Lacs
ahmedabad
Work from Office
Duties and Responsibilities Responsibilities:-To enable enhanced business profitability through effective management of the delinquent portfolio To achieve the desired collection efficiencies across product managed. Ensure that adequate collections intensity of follow up is executed for all delinquent accounts. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within specified on monthly basis. Continuously review the location portfolio and report early/potential stress accounts. Ensure that all collections activities are properly documented in the form of Collection Trails. Ensure that all collections processes and Risk governance mandates rolled out are completely adhered to at each location Liaison with legal/law enforcement agencies for speedy recovery Provide feedback on the effectiveness of collections strategies formulated and implemented. Ensure that the resources are optimally used with the number of visits, contacts, PTP conversion ratio etc, settlement process to be in line with approval received. NIL delay in cash TAT and MIS. Required Qualifications and Experience Desired s and experience: Graduate in any Specialisation. Good verbal and written . Proficient in Microsoft Office. Exp 06 Months - 3 Years
Posted 1 week ago
1.0 - 3.0 years
6 - 10 Lacs
agra
Work from Office
Job Purpose This position is open with Bajaj finance limited Duties and Responsibilities Responsibilities:-To enable enhanced business profitability through effective management of the delinquent portfolio To achieve the desired collection efficiencies across product managed. Ensure that adequate collections intensity of follow up is executed for all delinquent accounts. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within specified on monthly basis. Continuously review the location portfolio and report early/potential stress accounts. Ensure that all collections activities are properly documented in the form of Collection Trails. Ensure that all collections processes and Risk governance mandates rolled out are completely adhered to at each location Liaison with legal/law enforcement agencies for speedy recovery Provide feedback on the effectiveness of collections strategies formulated and implemented. Ensure that the resources are optimally used with the number of visits, contacts, PTP conversion ratio etc, settlement process to be in line with approval received. NIL delay in cash TAT and MIS. Required Qualifications and Experience Desired s and experience: Graduate in any Specialisation. Good verbal and written . Proficient in Microsoft Office. Exp 06 Months - 3 Years
Posted 1 week ago
8.0 - 10.0 years
35 - 40 Lacs
bengaluru
Work from Office
You will be able to get a decent grip on the business that you are supporting Work closely with partners/ marketplaces to build plans, AOPs & pitches Develop and advice on campaign strategies for clients across marketplaces, platform and properties, in accordance with brand goals Ensure consistent and efficient planning, execution, analysis, and optimization of campaigns as per brand s objectives to ensure stellar customer experience Review performance of key metrics against set goals, benchmarks and previous performance Work closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media Identify trends, benchmarks and best practices Support new business pitches and onboarding Maintain P&L to ensure profitability and optimum utilization of resources for concerned cluster. In Six months: You will have started making significant business impact through your understanding, knowledge, and initiatives In Twelve months: You would have successfully accelerated this vertical in the agency What your day job looks like at WPP Media: Drive eCommerce sales through effective and efficient campaigns Ensuring Client success on listing new products and campaigns Coordinate with teams across the group on content, execution of brand and e-commerce activities Mapping trends, reviewing and advising client on campaign success on ecom Capitalise on the latest marketing opportunities on ecom sites Support in managing operations for new projects Gather key insights for performance improvement, developing marketing programs/campaigns Prepare and present budget and forecast reports Basic knowledge and understanding of other channels -Amazon/ FK/ marketplaces
Posted 1 week ago
12.0 - 17.0 years
14 - 18 Lacs
bengaluru
Work from Office
Drive eCommerce sales through effective and efficient campaigns Ensuring Client success on listing new products and campaigns Coordinate with teams across the group on content, execution of brand and e-commerce activities Mapping trends, reviewing and advising client on campaign success on ecom Capitalise on the latest marketing opportunities on ecom sites Support in managing operations for new projects Gather key insights for performance improvement, developing marketing programs/campaigns Prepare and present budget and forecast reports Basic knowledge and understanding of other channels -Amazon/ FK/ marketplaces Minimum qualifications: Bachelor s degree 12+ years experience in Ecom. Experience preferable at brand side or private label at ecom markeplace. Any experience on platform search on ecommerce sites is a plus Sound knowledge of prevailing procedures and ways of working in e-commerce & overall Digital marketing Unmatched supervision, research, and troubleshooting skills. Exceptional consulting and quality assurance abilities Exceptional presentation and communication skills Analytical, organized and detail-oriented Collaborative partner, even tempered in a deadline-driven environment Assertive and collaborative with ability to motivate others to succeed
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
pune
Work from Office
Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Pune Essential Functions Working with the Center manager to ensure smooth function of the Amazon transportation operations in Pune -Executing the delivery process from delivery station to customer address Ensure enough bandwidth in delivery team to ensure peak time delivery management Continuously improve the delivery process and attain a sustained level of delivery performance improvement Essential Skills Strong execution skills, Action oriented, go getter Resourceful to identify the way to get things done using limited resources. Ability to work under pressure situations. Typical responsibilities will include: Quickly understand the business issues and challenges of Transportations operations; identify strengths/weaknesses and suggest areas for improvement Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Experience in an operational role Bachelors degree 1+ years of sales experience
Posted 1 week ago
4.0 - 7.0 years
6 - 9 Lacs
nashik
Work from Office
Job Title: Sr HR Executive Work Location: Nasik Factory With 3. 4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people we believe that when our people work with purpose, we will create a better business and a better world. FUNCTION INTRODUCTION Human resource is a strategic function that facilitates effective people management practices. It helps organizations optimize their human capital to achieve their goals and objectives. JOB PURPOSE: Co-create inclusive performance culture and partner business at sourcing units by implementing the right Unit HR Strategy in line with the companys larger HR, ER and SC strategies, owning capability interventions to support business transformation, while maintaining cordial IR in the ecosystem ensuring business continuity. JOB RESPONSIBILITIES: A. Business Partnering: Assisting in executing the HR Strategy for the Unit. Guard and ensure the application of all Unilever Policies and governance requirements at Supply Units. B. Manpower Planning and Recruitment: Ensuring Manpower Availability of 100% Permanent and Contract Labour. Discipline Management: Tracking and Controlling Unauthorized Absenteeism. Assist the UHRM in designing key support systems succession plans, mentoring schemes, coaching framework, induction programs etc. Identify sources of recruitment and maintain data bank of job aspirants. Facilitate recruitment, induction, and deployment of temporary workmen. Performance monitoring of new recruits to assess the effectiveness of the recruitment process. Organize induction training for new recruits including classroom, practical and on-the-job training. Co-ordinate for appraisal reports of trainees, probationers and confirmed employees. C. Cultural development and change and communication at unit: Assist in Action planning and Driving major transformation initiatives like Unilever Manufacturing Systems (UMS), Future of Work etc. Drive Culture of Inclusion and improve representation on shopfloor w. r. t PwDs, Women and LGBTQ+. Execute initiatives and projects aiming for site integration and collaborative work along the extended supply chain. Facilitate robust communication support, communication forums, team briefings, newsletters, etc. Establish connectivity with all levels of employees and get first-hand information about Unit culture and develop change initiatives to set in the right culture. D. Learning management at unit: Facilitate Skill Mix Transformation at site through FoW Upskilling & Reskilling Agenda as per Factory Master Plan (factory needs) Develop and Execute Annual Training Calendar and specify the learning objectives in line with business requirements. Facilitate preparation of Job rotation plans for on-the-job learning. Maintain data on learning activities. Maintain learning facilities and resources (eg technical training centre, learning centre). Coordinate with external/internal facilitators and institutions (ITI, CBWE, NGOs, etc. ) Operate the evaluation system and provide feedback. Analyse evaluation and plan for improvements. Retention of key talent through capability building and defining career progression. E. Performance improvement and management at Unit Monitor PDP system for the executives and workers. Ensure compliance to quality requirements, processes, and timings. Facilitate Performance reviews for blue collar population. Manage Employee Exits and Performance Counselling. F. Managing Employee Relations & Public Relations Maintain Harmonious, productive, and progressive employee relations while effectively managing Union expectations. Collective bargaining and wage negotiations Execute Negotiation strategy under the guidance of the team. Maintain cordial relations with all workmen by regular formal and informal interaction with workmen / workmen groups and opinion leaders on the shop floor. Play vital role in all conflict resolution pertaining to workmen. Establish and manage relationships with external Government and Political bodies. G. CSR projects: Ensure execution of Prabhat Our program to develop sustainable ecosystems and communities at Site Level. WHAT YOU NEED TO SUCCEED EXPERIENCES AND QUALIFICATIONS Essential Experience 4 to 7 Years of experience Educational Qualification- Post Graduate Diploma or equivalent in Personnel Management/ Human Resource Management. KEY SKILLS REQUIRED Union Management, Knowledge on statutory compliances, Stakeholder Management LEADERSHIP You are energized by delivering fantastic results. You are an example to others both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better. Critical SOL (Standards of Leadership) Behaviors PERSONAL MASTERY : Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others. PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results. TALENT CATALYST: Invests in people coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever. CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers. BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change. Our commitment to Equality, Diversity & Inclusion Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Posted 1 week ago
8.0 - 10.0 years
25 - 30 Lacs
pune
Work from Office
Overview As an Automotive engineer, you will be part of the team who are transforming the future of mobility industry by developing solutions for autonomous vehicles, electric mobility, and digitalisation. Join us to help the global automotive giants to optimise performance and sustainability through continuous innovation. You will have the opportunity to work on projects that integrate the latest technologies to enhance vehicle safety, efficiency, and environmental impact. Make a direct impact on creating safer, smarter, and greener transportation solutions that will define the automotive industry of tomorrow. Expleo is the home of bold and reliable minds. With more than 50 years of experience in developing complex products, optimising manufacturing processes, and ensuring the quality of information systems, Expleo boasts an extensive global footprint, powered by 19,000 highly skilled experts delivering value in 30 countries. Our efforts in creating a supportive and inclusive workplace in India have earned us some key recognitions: Great Place to Work certification for building a supportive, engaging environment. Progressive Place to Work, by ET Now, for our dedication to innovation and inclusive workplace policies. Best Organizations for Women, by ET Now, for empowering women by providing equal opportunities, supporting professional development and promoting inclusive leadership. Responsibilities Track, monitor, and manage Key Performance Indicators (KPIs) across functions in the automobile sector. Prepare and present dashboards, MIS reports, and management presentations using Excel, PowerPoint, and Power BI. Conduct data analysis to identify trends, deviations, and improvement opportunities. Work on SAP modules for data extraction, analysis, and reporting. Coordinate with plant/project teams at the Pune location to review progress status, milestones, and deliverables . Support project managers with status reporting, variance analysis, and performance improvement recommendations . Ensure accuracy, timeliness, and completeness of all reports submitted to client leadership. Collaborate with cross-functional teams to drive performance improvement initiatives. Qualifications BE Essential skills Strong expertise in MS Excel (advanced functions, pivot tables, dashboards) . Proficiency in PowerPoint for professional presentations. Hands-on knowledge of Power BI for data visualization and dashboards. Experience working with SAP Excellent analytical and problem-solving skills. Strong communication, coordination, and stakeholder management skills. Prior experience in Automobile/Automotive industry projects is mandatory . Desired skills Power BI, Data Analytics, or SAP Experience 8-10 yrs Benefits Collaborative working environment We stand shoulder to shoulder with our clients and our peers, developing solutions that create a sustainable today and tomorrow. Continuous learning - Our Learning & Leadership Development team has established a world-class learning ecosystem that enables you to acquire and develop the right skills by delivering a suite of accredited training courses. Global organisation - We provide solutions to leading brands from various sectors, giving you the opportunity to work with top-tier companies providing impactful solutions to our customerscustomers.
Posted 1 week ago
6.0 - 8.0 years
12 - 16 Lacs
mumbai
Work from Office
Financial Planning and Analysis: Support the Head of FP&A with financial planning, analysis, reporting, and decision-making. Business Partnering: Act as a trusted point of contact for business leaders, providing commercial and financial decision support, and challenging business profitability to drive future performance. Support the creation and tracking of investment business cases, track cost savings and develop and maintain the service based recoveries. Support 3rd party contract renewals ensuring we are only procuring what is required. Reporting and Presentations: Produce clear and concise presentations such as QPR, BP packs, waterfalls, and dashboards. Financial Modelling: Develop and maintain financial models, tools, and systems to support the FP&A function and enhance data quality, accuracy, and timeliness. Performance Improvement: Partner with divisional finance teams and operational managers to provide financial support, guidance, and challenge to drive performance improvement and value creation. Compliance and Best Practices: Contribute to the continuous improvement of FP&A processes, policies, and best practices, ensuring compliance with group standards and requirements.
Posted 1 week ago
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