1443 Performance Improvement Jobs - Page 39

People Management Recruit, train, coach, and supervise call center agents, team leaders, and support staff. Foster a positive and productive work environment, promoting teamwork and accountability. Develop and provide ongoing training to call center staff to enhance their skills and knowledge. Quality Management Establish clear performance metrics and KPIs for call center agents and the team as a whole. Monitor, evaluate, and improve team performance to meet and exceed targets. Implement and maintain quality assurance programs to ensure consistent, high-quality customer interactions. Conduct call monitoring and provide feedback for performance improvement. Allocate resources effectively, inc...

Overview: The Operations Manager - L3 plays a crucial role in overseeing the daily operations of the company, ensuring smooth and efficient processes to meet business objectives. They are responsible for managing and coordinating various operational activities to optimize productivity and maximize efficiency. Key Responsibilities: Develop and implement operational policies and procedures. Manage and optimize operational processes to ensure seamless service delivery. Lead and coordinate cross-functional teams to achieve operational goals. Monitor and analyze operational KPIs to identify areas for improvement. Identify and implement strategies to streamline operational workflows. Ensure compli...

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Job Details Country/Region: India Employment Type: Onsite Work Type: Full Time State: Tamil Nadu City: Chennai Requirements Job Title: Assistant Manager - Operations Profile Summary: A highly driven and detail-oriented Assistant Manager - Operations with over 7+ years of experience leading cross-functional teams across product delivery, technology, and recruitment functions. Proven track record in handling end-to-end project operations, managing team performance, and ensuring timely delivery of strategic initiatives. Strong background in process optimizati...

Subject matter experts in Marketing and Comms provide business stakeholders with specialized advice on their subjects, and act as an advisor leveraging on a specific MC expertise. She/he is a person with in-depth, unique knowledge and expertise on a specific subject or in a particular industry ex digital marketing, internal comms, telecom, etc. : Familiarity with metadata management and tagging best practices. Exceptional attention to detail, with a strong ability to spot errors and inconsistencies in large datasets or digital assets. Strong analytical skills with the ability to identify data quality issues and root causes and implement corrective actions. Ability to work effectively with cr...

Primary Skills Define technical strategy and best practices related to master data governance for a Global ERP deployment program. Review technical design and development of master data related interfaces, enhancement, load program, report and workflow in MDG & ECC system. Provide strategy for integration between different SAP (ECC, MDG) and non-SAP systems to ensure the integrity of master data. Support data conversion activities during production implementation. Support system upgrade and performance improvement related activities. Manage technical deliverables across multiple locations. Secondary Skills Experience in Integration Technologies - SOA / ALE / File Experience in Fiori would be...

Skill required: Trust & Safety - Content management Designation: Quality Auditing Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovat...

Skill required: Trust & Safety - Content management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Nepali - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "Accenture is a trusted, inn...

People Permanent Job Description Put people at the heart of everything you do. At the Electrolux Group , a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Join us in our exciting quest to build the future home All about the role: Provides a comprehensive generalist HR service to ...

Partner the Best As a Senior Software Engineer- C#, you will be a technical expert leading developing and maintaining engineering application software for use in Baker Hughes Valves business. Youll be responsible for designing and programming As a Senior Software Engineer, you will be responsible for : Developing complex C# code for applications. Working closely with the local engineering team and global product management team to develop high quality web and mobile application digital products Responsible for new development of valve asset management software products according to specific requirements, including front-end/back-end and database layers Leading technology development and proj...

Career Category Information Systems Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE Role Description: The External Data Analyst will be responsible for optimizing spend and reuse of external data. This role is responsible for maintaining a data catalog with harmonized met...

0px> In one sentence Employee Experience PMO In a Nutshell: Are you passionate about enhancing the employee experience and driving culture within an organizationJoin our team and be part of a dynamic force that creates a differentiated employee experience regionally through projects and initiatives. We craft experiences that attract and retain the best talent in the industry, making a tremendous impact on employee journey. What Will Your Job Look LikeAs a member of the Employee Experience team, youll drive engagement and investment in employees lifecycle, making Amdocs a great place to work. Youll understand key milestones in employees journeys and make their experiences more fulfilling and ...

Customer Insights Manager This role at MOSAIC Wellness is for a Customer Insights Manager who will be crucial in shaping our customer experience. You'll serve as the source of truth for understanding customer needs, preferences, and concerns, using these insights in a highly cross-functional capacity to implement improvements and significantly enhance the overall experience and Net Promoter Score (NPS). Key Responsibilities Feedback Collection: Collect customer feedback and inputs from various channels, including conversations, surveys, and online media. Data Analysis: Analyze data to derive patterns and identify areas for improvement. Actionable Insights: Translate findings into actionable ...

Job Description Implementation and Customization : Lead the implementation and customization efforts of BY WMS solutions based on client requirements and business needs. Utilize MOCA scripting language to develop custom functionalities, workflows, and interfaces within the WMS platform. Technical Support : Provide technical support and troubleshooting assistance to resolve complex issues related to BY WMS implementation, configuration, and integration . Collaborate closely with project teams and stakeholders to ensure timely resolution of technical issues. Integration: Design, develop, and maintain integrations between BY WMS and other enterprise systems such as ERP (Enterprise Resource Plan...

About the Role The Senior/Merchandiser, Regional Operations will be responsible for execution of vendor development strategy, production activities at the vendor and facility level. S/he would be responsible of tracking the processes and timely delivery to meet the RDC & the quality expectations. S/he would additionally work to ensure that all commercial decisions and standards are met. What Youll Do Train vendors on conducting capacity planning using SAM. Perform capacity monitoring on a regular basis. Support and drive lean initiatives (e.g. workflow, line layout, combining operations)/deployment plan with our strategic vendors Support establishing efficiency baseline/man-machine ratios an...

Job Description: Assistant Editor Location: Noida, Uttar Pradesh, IND Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it s in our differences that we empower the way the world learns. About the Role: Work Model: Hybrid (On-site presence required 8 days per month) Preferred Subjects: Neuroscience / Nursing /Health Sciences Assistant Editors are research subject matter experts - individuals with research experience in a particular field of study - who are responsible for managing tasks associated with services provided by th...

Workday Functional - Talent and Performance1 Collaborate with business stakeholders to gather and analyze requirements, translating them into effective Workday configurations. Lead and support system testing, troubleshoot issues, and conduct post-implementation reviews to ensure solution effectiveness. Provide ongoing system support, maintenance, and enhancements for Workday Talent and Performance modules. Partner with HR teams to maximize the use and impact of Workdays talent functionalities. Design, implement, and optimize Workday Talent and Performance Management solutions to meet evolving business needs. Support Core HCM features that align with talent and performance initiatives. Config...

Channel Partner Network Expansion and Management: Identify and onboard new channel partners to enhance the sales network. Build strong relationships with channel partners, ensuring consistent communication and support. Assist in maintaining an updated database of active and potential channel partners. Sales Enablement and Target Achievement: Support channel partners in understanding project details, pricing structures, and sales strategies. Work closely with channel partners to convert leads into sales, meeting monthly and quarterly sales targets. Provide timely updates on lead statuses, sales performance, and pipeline progress to senior management. CRM Utilization and Reporting: Use CRM too...

Key Responsibilities: UI Development: Design and develop responsive user interfaces using React JS, Angular JS, and JavaScript. Collaborate with product managers and back end engineers to implement visually appealing and intuitive user interfaces. Web Services Integration: Integrate UI components with backend web services to ensure seamless functionality. Work closely with backend developers to optimize the performance of web applications. Code Optimization: Write efficient, reusable, and maintainable code. Implement industry best practices for code optimization and performance improvement. User Experience (UX) Design: Collaborate with UX designers to ensure a seamless transition from design...

Job Title: HR Executive Work Leve: 1B/1C Reports to: Unit HR Manager Work Location: Khamgaon Factory With 3. 4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people - we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded...

Company Name Muthoot Fincorp Limited Position / Designation Call Center Manager Employment Type All Employment Type Reporting to Designation & Grade NA No of Reportees, Designation & Grade NILL Main Tasks & Areas of Responsibility The Call Center Manager is responsible for the day-to-day management and operations of the SULB call center The role is tasked with ensuring that customer inquiries are handled effectively, team performance is optimized, and service levels are maintained in accordance with organizational standards Skills and Exposure People Management Recruit, train, coach, and supervise call center agents, team leaders, and support staff Foster a positive and productive work envir...

Skills and Exposure People Management Recruit, train, coach, and supervise call center agents, team leaders, and support staff. Foster a positive and productive work environment, promoting teamwork and accountability. Develop and provide ongoing training to call center staff to enhance their skills and knowledge. Quality Management Establish clear performance metrics and KPIs for call center agents and the team as a whole. Monitor, evaluate, and improve team performance to meet and exceed targets. Implement and maintain quality assurance programs to ensure consistent, high-quality customer interactions. Conduct call monitoring and provide feedback for performance improvement. Allocate resour...

Job Description Position / Designation Call Center Manager Grade Employment Type All Employment Type Reporting to Designation & Grade CHIEF BUSINESS OFFICER - SULB No. of Reportees, Designation & Grade NILL Main Tasks & Areas of Responsibility The Call Center Manager is responsible for the day-to-day management and operations of the SULB call center. The role is tasked with ensuring that customer inquiries are handled effectively, team performance is optimized, and service levels are maintained in accordance with organizational standards. Skills and Exposure People Management Recruit, train, coach, and supervise call center agents, team leaders, and support staff. Foster a positive and produ...

Job Description Position / Designation Call Center Manager Grade Employment Type All Employment Type Reporting to Designation & Grade CHIEF BUSINESS OFFICER - SULB No. of Reportees, Designation & Grade NILL Main Tasks & Areas of Responsibility The Call Center Manager is responsible for the day-to-day management and operations of the SULB call center. The role is tasked with ensuring that customer inquiries are handled effectively, team performance is optimized, and service levels are maintained in accordance with organizational standards. Skills and Exposure People Management Recruit, train, coach, and supervise call center agents, team leaders, and support staff. Foster a positive and produ...

Designation : Trainer (Voice & Accent | Soft Skills | Corporate Trainer) Company: Equinox Agents Location: Rabale, Navi Mumbai (Work from Office) Industry: BPO & Corporate Training Shift: 5-day working | USA Shift Timings Experience: Minimum 2 years in V&A / Soft Skills / Corporate Training (BPO background preferred) About the Role: We are looking for a dynamic and experienced Trainer to join our growing team at Equinox Agents . This role is pivotal in enhancing the communication, soft skills, and professional development of our employees. The ideal candidate will be passionate about people development, possess strong facilitation skills, and be adept at delivering engaging and effective tra...

Role Description Operations is responsible for driving the planning and the day-to-day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement. Work includes: Identifying and prioritizing product and service improvement opportunities and creating plans for implementation. Utilising comprehensive knowledge of the company's internal operations to develop forward-looking focus for business. Supporting bank strategy, proactively identifying and managing areas of risk. Maintaining relationships with relevant internal and external stakeholders including reg...