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1.0 - 5.0 years
3 - 7 Lacs
Gurugram
Work from Office
About 1Lattice At 1Lattice , we are a business decision-support partner offering a comprehensive, tech-enabled services stack that includes data, research, and a global expert network. Our integrated product suite helps clients make smarter decisions from input gathering to execution and measurement.We work with organizations across industries and geographies, solving complex business and organizational challenges through research-driven, actionable insights. Role Overview We are looking for a detail-oriented and proactive Quality Control Lead to oversee the quality assurance process for our research projects both quantitative and qualitative. This role is crucial to ensuring our deliverables meet high standards of accuracy, consistency, and client expectations. Key Responsibilities Oversee the end-to-end quality check process across all research studies. Ensure projects meet internal and client-specific quality standards . Audit data collected through fieldwork, coding, and data entry for accuracy and consistency . Collaborate with project managers, field teams, and data units to identify and resolve quality issues . Create, update, and manage quality checklists and SOPs . Mentor and train junior quality team members for skill and performance improvement. Key Performance Indicators Data Accuracy: Ensure 98% accuracy in all reviewed datasets. Timely QC: Complete quality checks within 24 48 hours of data submission. Compliance: Maintain 95% adherence to internal and client-specific QC standards. Error Resolution: Address and resolve errors within 12 hours of escalation. Project Coverage: Review 100% of assigned surveys/projects on time. Training Impact: Conduct quarterly QC training sessions with at least 85% positive feedback . What We re Looking For Experience in quality control within the market research or consulting space. Strong understanding of data validation techniques , especially for survey-based research. Ability to manage multiple projects with precision and within tight timelines. Excellent communication, collaboration, and problem-solving skills. Proficiency in Microsoft Excel and quality management tools.
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Under general supervision, provides on-site supervision of the Directional Drilling (DD) process including projection of well path to predetermined target coordinates. Serves in a subordinate role on any job. Understands principles of Bottom Hole assembly (BHA) selection and aspects of DD performance and ensures that BHA's are assembled as planned including correct make-up torque, doping and handling. Proficient in the use of DD computer software and able to assist in provision of advice and analysis to the client representative at the well site. This shall include all survey calculations and well path projections. Proficient in updating well profile plots and providing client representative with accurate directional survey data. Aware of client's requirements with regards to surveying procedures. Assists in the completion of a daily DD report, BHA performance report for each BHA run, completion of all service tickets and relevant paperwork (well data spreadsheet, lesson learned/best practice, End of Job Customer Survey (EJCS) and Key Performance Indicator (KPI) forms). Familiar with the DD aspects of the client's approved drilling program. Assists in the inspection of all DD company equipment delivered on the work site. Interfaces with the MWD engineer to ensure BHA compatibility, planned operating parameters are within specification and correct toolface references are applied. Maintains records of all DD equipment at well site including dimensional data and condition. Ensure that all equipment is laid out after use in accordance with company procedures and manifested for backload at the end of the job. Participates in performance improvement initiatives. Requires completion of a high school diploma or equivalent, and a minimum of two years of field experience in Directional Drilling, L/MWD, or SDL. Bachelor's Degree in a STEM discipline is preferred. Qualifications Location Guru Hargovindji Marg, Mumbai, Monaghan, 400059, India Job Details Requisition Number: 200437 Experience Level: Entry-Level Job Family: Engineering/Science/Technology Product Service Line: Sperry Drilling Svcs Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.
Posted 2 months ago
10.0 - 15.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Frontera Health is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. Our platform leverages AI/ML to create a robust video-based data model for early intervention and developmental disorders. By collaborating closely with parents, caregivers, and clinical partners, we re bridging the gap in access to care, improving health equity, and providing personalized treatment plans. Backed by leading investors like Lightspeed and Lux, Frontera Health is poised for rapid growth. Our ABA direct services are designed to meet the unique needs of children in underserved communities, providing them with the support and resources they require to reach their full potential. We are passionate about ensuring that every child, regardless of their location or socioeconomic status, has access to high-quality healthcare. By leveraging our technology platform and partnering with local providers, we are able to deliver effective ABA therapy to families who may otherwise have limited access to these essential services. We are seeking a Head of Clinical Quality & Outcomes to serve as the senior-most clinical authority across our ABA services in New Mexico and Colorado. This executive role will define and lead the vision for clinical excellence, driving high-quality, data-driven care delivery that is operationally sound, payer-aligned, and scalable through Frontera s proprietary technology. Reporting directly to the CEO, this role will hold end-to-end accountability for clinical quality, performance outcomes, and clinical innovation. They will work cross-functionally with operations, product, services, and technology leadership to translate strategy into impact, overseeing multi-site teams, managing change at scale, and shaping the future of value-based care in behavioral health. The ideal candidate is a seasoned clinical executive (BCBA-D, BCBA, or licensed clinical psychologist) with deep ABA expertise, strong operational instincts, and a proven ability to lead through growth, transformation, and complexity. Key Responsibilities Clinical Quality & Model Leadership Lead the vision and evolution of Frontera s ABA clinical model across regions, embedding best practices, ethical care standards, and payer-informed protocols. Establish and manage a multi-state framework for clinical fidelity, documentation, supervision, and care delivery standards. Own the definition and governance of clinical quality benchmarks across RBT, BCBA, and supervisory functions. Outcomes, Metrics & Performance Strategy Develop and implement a comprehensive clinical performance framework using data-driven KPIs across: Client goal attainment & progress metrics Caregiver satisfaction & NPS Treatment fidelity & clinical competencies Supervision, compliance & staff productivity Appointment adherence, cancellations, and service utilization Partner with operational leadership to drive performance improvement, strategic interventions, and alignment between clinical intent and execution. Technology-Enabled Care Innovation Act as the clinical executive partner to Product and Engineering, co-designing tools that: Enhance precision in care planning and decision-making Support real-time oversight of care fidelity, risk, and productivity Reduce clinician burden and streamline workflow Amplify supervisory impact and training effectiveness Articulate clinical ROI and usability of Frontera s technology solutions, driving adoption and product-market fit. Executive Leadership & Team Development Build and lead a regional clinical leadership structure accountable for quality, supervision, and team performance across New Mexico and Colorado. Serve as a key executive sponsor for talent development and workforce sustainability across ABA roles. Partner with People, Talent, and Clinical Training to hire, mentor, and grow a diverse, high-performing clinical team. Operational & Cross-Functional Partnership Collaborate with the VP of Clinical Operations, regional directors, and executive leadership to ensure alignment across clinical strategy, operations, and market growth. Provide executive input into caseload management, market expansion, payer relations, and compliance strategy. Champion clinical culture and integrity during organizational change and innovation cycles. Qualifications BCBA-D, BCBA, or licensed clinical psychologist with deep specialization in ABA. 10+ years of progressive clinical leadership, including 5+ years at the executive or VP level Proven track record of driving clinical performance, outcomes, and care model innovation at scale. Operational acumen with experience managing clinical functions across multiple states or service lines. Expertise in care model design, clinical KPIs, and provider performance systems. Strong executive communication, change management, and strategic planning skills. Preferred Experience in tech-enabled or value-based care delivery models. Background in startup or high-growth healthcare environments. Familiarity with rural, Medicaid, or underserved markets Spanish fluency is a plus. What You Bring Executive presence and the ability to lead high-stakes decisions with clarity and empathy. A systems thinker with a deep commitment to ethical, evidence-based care. Agility in navigating ambiguity, scaling teams, and transforming care delivery models. Passion for innovation, equity, and outcomes in behavioral health. Why Join Frontera? At Frontera Health, we are redefining the future of pediatric behavioral care. By merging AI-powered tools with compassionate, community-based services, we expand access and elevate quality for underserved families across the U.S. As Head of Clinical Quality & Outcomes, you will help architect the systems, culture, and clinical performance of a company with national ambitions and deep local impact Frontera Health, Inc. is committed to creating and maintaining a diverse, equitable, and inclusive workplace where everyone feels valued, respected, and has the opportunity to thrive. We believe that our differences make us stronger and that all employees, regardless of their background, experiences, or abilities, contribute to our success. We are committed to: Providing equal employment opportunities to all qualified individuals, without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity or expression, age, genetic information, veteran status, or any other characteristic protected by law. Fostering a culture of inclusion and belonging where everyone feels valued and respected. Providing reasonable accommodations to employees with disabilities. Continuously learning and improving our DE&I practices. We will achieve this commitment by: Recruiting and hiring a diverse workforce that reflects the communities we serve. Creating and maintaining an inclusive work environment that is free from discrimination and harassment. Actively listening to and addressing the needs and concerns of all employees. We believe that diversity, equity, and inclusion are essential to our success as a company and to our mission of serving the pediatric behavioral health community. We are committed to continuous improvement in this area and welcome feedback from all employees.
Posted 2 months ago
1.0 - 4.0 years
5 - 9 Lacs
Ahmedabad
Work from Office
About Company Cuneiform Consulting Pvt. Ltd. a product development company in India s ever- growing digital age, focusing on delivering solutions to the various facets of the IT industry. MVP, digital prototyping, software development, mobile app development, web development, UI/UX designing, and auditing solutions; 360- degree MarTech and product market fit solutions are among our IT solutions. Roles & Responsibility Serve as the primary point of contact for employees seeking guidance on workplace issues and concerns. Conduct thorough investigations into employee complaints, conflicts, and grievances. Work closely with management to address and resolve employee-related problems in a fair and timely manner. Assist in the development and implementation of HR policies and procedures. Ensure that all HR practices, policies, and decisions align with relevant labor laws and regulations. Monitor and enforce company policies consistently throughout the organization. Facilitate conflict resolution between employees or between employees and management. Conduct mediation sessions to help parties find mutually acceptable solutions. Recommend appropriate disciplinary actions when necessary, following established guidelines. Collaborate with managers to address performance issues and develop performance improvement plans. Provide guidance on handling performance-related challenges and terminations. Promote effective communication between employees and management. Assist in organizing and conducting employee feedback sessions and surveys. Contribute to the development of internal communication strategies. Support initiatives aimed at improving employee engagement and satisfaction. Collaborate with other HR team members to design and implement employee recognition programs. Develop and conduct training sessions on employee relations topics for managers and employees. Ensure employees are aware of their rights, responsibilities, and company policies. Maintain accurate and confidential employee relations records. Prepare reports and metrics related to employee relations activities for HR and management. Stay up-to-date on relevant labor laws, regulations, and industry best practices. Ensure the organization s compliance with employment laws and regulations. Required Skills Bachelor s degree in Human Resources, Business Administration, or a related field. Proven experience as an HR Generalist or a similar role in HR. Solid understanding of HR policies, employment laws, and best practices. Excellent communication and interpersonal skills. Strong conflict resolution and mediation abilities. Ability to maintain confidentiality and handle sensitive employee matters with discretion. Analytical and problem-solving skills. Ability to work collaboratively with cross-functional teams.
Posted 2 months ago
4.0 - 8.0 years
10 - 14 Lacs
Pune
Work from Office
Brief Firmware DSP Engineer: This position is in charge to design, analyze and troubleshoot firmware code (IC embedded code), contributes to code reviews and team performance improvement. Read and understands the diagram of hardware and embedded system. Define the tests to validate the firmware design and write proper documentation. Motivate the team members and guarantee the correct flow of information to avoid misunderstanding and lack of clarity. Provide technical support in case the customer requires. Analyze specific applications providing active support and service. Responsibilities and Measurement Criteria with Time investment Needed on Each: (This will describe the overall core responsibilities of the role, decision making responsibilities etc. ) Works with the Firmware team to design, analyze and troubleshoot software for functions allocated, understands the working principle of hardware. Provide the firmware test specification and support during the life of the product. Works with the tech-support team to solve problems in field. Cooperate with other engineering functions during the definition of the product specification. Support the testing team for the definition of the test plan and review the test results. Produce technical documentation in line with the process requirements such as drawings, component specification. Qualifications: Required/ Minimum Qualifications: University degree or technical diploma in Software Engineering or equivalent Experience in equivalent areas (e. g. , UPS, Power converter or low voltage electrical distribution) is a plus. Additional / Preferred Qualifications: Excellent planning and communication skills are required. Good knowledge on C/C++, Versioning control system and DSP architecture, preferable TI oriented. Good knowledge of the PLM (Product Life Cycle management) and processes. Good team working attitude and communication. Customer oriented and availability to travel. Good English language knowledge. Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs. ) None Time Travel Needed: 10%
Posted 2 months ago
5.0 - 7.0 years
15 - 17 Lacs
Gurugram
Work from Office
Managing a team of 10- 15 people. Responsible to deliver on Service Level Agreements. Good understanding of the US Talent Aquisition process or Customer Service background. Able to provide guidance and lead the teams. Working with Hiring Managers and Regional Recruiters: Discuss job needs, selection process, and keep them updated. Tracking & Reporting: Monitor hiring progress and keep records. Employer Branding: Highlight company culture to attract talent. Performance management- succession planning for business units. Employee Engagement and Initiatives- Improve Morale and productivity. Employee Retention-Strategies to improve employee retention. Training & development-training need analysis based on the appraisal and training coordination. Works closely with transition team and ensure implementation of HR projects. Responsible for data integrity in HR systems. Implements best practices and supports the delivery of TA processes at the business unit / area. Identifies gaps, proposes and implement changes necessary to cover risks. Acts as the performance improvement driver and provokes positive changes in the people management. Works to improve the team s overall performance and embraces a collaborative approach. Supports leadership in helping to build a unified team mind set. Engages in professional development to continuously grow in profession and remain current. Strong interpersonal people management skills & client management skills. Strong decision-making skill, ability to think strategically and translate strategy into action plans. Ability to coach & develop people. Quality Focus: Knowledge & implementation of Quality tools & techniques (Six Sigma, Lean) for process improvement. Employee Retention-Strategies to improve employee retention. Thorough understanding of planning, forecasting & scheduling to meet SLAs, Delivery and adherence to the SOW defined parameters. Ready to work in EST or PST shift including weekends 3 Months of WFO on all 5 Days
Posted 2 months ago
5.0 - 7.0 years
15 - 17 Lacs
Gurugram
Work from Office
Managing a team of 10- 15 people. Responsible to deliver on Service Level Agreements. Good understanding of the US Talent Aquisition process. Able to provide guidance and lead the teams. Working with Hiring Managers and Regional Recruiters: Discuss job needs, selection process, and keep them updated. Sourcing & Screening: Find and review candidates from job sites, social media, and referrals. Tracking & Reporting: Monitor hiring progress and keep records. Employer Branding: Highlight company culture to attract talent. Performance management- succession planning for business units. Employee Engagement and Initiatives- Improve Morale and productivity. Employee Retention-Strategies to improve employee retention. Training & development-training need analysis based on the appraisal and training coordination. Works closely with transition team and ensure implementation of HR projects. Responsible for data integrity in HR systems. Implements best practices and supports the delivery of TA processes at the business unit / area. Identifies gaps, proposes and implement changes necessary to cover risks. Acts as the performance improvement driver and provokes positive changes in the people management. Works to improve the team s overall performance and embraces a collaborative approach. Supports leadership in helping to build a unified team mind set. Engages in professional development to continuously grow in profession and remain current. Strong interpersonal people management skills & client management skills. Strong decision-making skill, ability to think strategically and translate strategy into action plans. Ability to coach & develop people. Quality Focus: Knowledge & implementation of Quality tools & techniques (Six Sigma, Lean) for process improvement. Employee Retention-Strategies to improve employee retention. Thorough understanding of planning, forecasting & scheduling to meet SLAs, Delivery and adherence to the SOW defined parameters. Ready to work in EST or PST shift including weekends 3 Months of WFO on all 5 Days
Posted 2 months ago
11.0 - 15.0 years
14 - 19 Lacs
Gurugram
Work from Office
As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally. We have DEIB Council (Diversity Equality Inclusiveness Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide: Free Meals (while working from office) Free Cab Services with App enabled booking tracking. Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department) Opportunity to enrol in learning development courses. Opportunity to be nominated to travel to our global offices. Opportunity to grow within the organization. Working Considerations Minimum Education: Graduate Experience: Minimum 2 years of relevant experience Shift Timings: 6:30 AM IST - 2:30 AM IST Working Days: 5 days working in the week Vaccination: Fully Vaccinated (Preferred) Location: Flexibility to work both from home and the office based on business requirements within Admirals serviceable area. WFH (Work from Home) need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 75mbps and uninterrupted power supply. WFO (Work from Office) - we'do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Summary of the role People Partner Executive is responsible to serve as a point of contact for employees for any assistance within the People Services areas. Excluding recruitment, payroll and compliance. Role and Its Responsibilities 1) Induction and On-boarding Organizing the induction and joining formalities Getting the paperwork done for new joiners Handing over the completed files to the recruitment team for further processing. Ensuring to send the documents for Background Verification Make sure that all the files are up to date with the exact information. Send the updated and accurate details for the new joiners to the Payroll Processing team. 2) Communication Sending mails on behalf of PS regarding updates, cautions, changes, guidelines, any new activity coming up, promotions etc Issuing and sharing various letters or certificates to the employees Sharing employment details for verification of ex-employees Responding to mails by ex-employees on their employment Ensure all communication with the team members are documented to the staff files and the same send to their managers. 3) Meeting consulting (Grievance Handling) Counselling employees about their problems Serving as a mediator between an employee and manager for grievances and redressal Holding 1-2-1 meetings with employees before putting them on any Performance Improvement Plans Conducting exit interview and trying to retain the resource or at least find the actual reason for leaving To Meet the team members who have not performed we'll in the last month and ensure that they are motivated and ensure that they are getting the coaching and the feedback from their respective managers. 4) Fun Activities Organizing various competitions on the floor to keep the workplace lively Arranging functions on festivals Running various campaigns for social service and public welfare
Posted 2 months ago
6.0 - 12.0 years
25 - 30 Lacs
Medinipur
Work from Office
Job Description Summary The Associate Director - HR Business Partner (HRBP) to support our R&D and Corporate Office functions. This role will play a critical part in partnering with business leaders to shape and execute the people strategy, drive organizational change, and support talent development initiatives that align with our overall business objectives. Job Description Key Responsibilities: Strategic HR Partnership: Partner with R&D and corporate leadership to align HR strategies with business objectives. Provide insights and solutions on organizational design, workforce planning, and talent management. Talent Management & Development: Lead talent reviews, succession planning, and leadership development initiatives. Identify skill gaps and collaborate with L&D to implement targeted development programs. Performance Management: Guide the performance management process, ensuring alignment with business goals. Coach managers on feedback, goal setting, and performance improvement. Change Management: Lead HR aspects of organizational change, including restructures, integrations, and process improvements. Act as a change agent to support transformation initiatives. HR Operations & Compliance: Ensure HR policies and practices are compliant with local laws and aligned with company values. Employee Engagement & Culture: Drive employee engagement strategies tailored to R&D and corporate functions. Champion a culture of innovation, collaboration, and continuous improvement. Projects / Initiatives & Strategy: Partner with team in the implementation of the strategic HR Plan, projects and initiatives that add value to both our business and employees. Acts as the performance improvement driver and provokes positive changes in the people management Manages HR Projects cross-functionally. Education & Qualification: - MBA HR with 14+yrs of experience as a HRBP / HR Generalist
Posted 2 months ago
8.0 - 12.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Primary responsibilities of a Service Delivery Manager: Project Management: Work with Solution directors and AM during the pre-sales process on proposals specifically solutions approach, costing, and timelines Assemble high performing team(s) based on project needs. This includes working with the talent team to recruit and vetting the best team members. Oversee Project(s) delivery from initiation to closure, ensuring adherence to deadlines and budgets. Ensure that Project Manager/Lead manages project scope, identify risks, and implement solutions for any roadblocks. Collaborate with the Marketing team for building case studies. Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and exceeding their expectations reflected through CSAT scores. Proactively address client concerns and ensure their satisfaction throughout the delivery lifecycle Work with Project delivery teams to recommend ideas for new features, process improvement, performance improvement and user experience. Service Quality and Improvement: Conduct Monthly business reviews/Quarterly business reviews. Provide milestone/burn reports to client(s). Work with Finance and AM for timely invoices. Analyze client feedback and identify areas for improvement in service processes. Implement strategies to continuously enhance service quality and efficiency. Generating opportunity leads for the Sales/AM team. Additional duties may include: Managing Solution/Service delivery budgets Identifying and resolving service-related issues Creating and maintaining service delivery documentation Liaising with various stakeholders across the organization The ideal candidate for a Solution Delivery Manager role will possess the following skills and qualifications: 7-10 years of relevant experience in IT industry From Development Java plus any other technology Proven experience in Solution delivery or project management Strong leadership and communication skills Excellent problem-solving and analytical skills Technical background to participate in solution discussions and building teams. Ability to build and maintain relationships with clients and stakeholders Proficiency in project management methodologies Understanding of KPI(s) and service level agreements (SLAs) Project Management, Java Developement
Posted 2 months ago
12.0 - 15.0 years
12 - 16 Lacs
Mumbai
Work from Office
Talent Acquisition Manager - Rapsys Technologies Pte Ltd Talent Acquisition Manager May 28, 2025 Job Location: Malad, Mumbai Experience Required: 12-15 years Working Days: Monday to Saturday Salary Range: 10 12 LPA Roles & Responsibilities: Lead end-to-end recruitment across Pan India, ensuring efficient and timely hiring aligned with business priorities. Prioritize hiring based on business criticality and adapt quickly to evolving talent needs. Develop and execute a cost-effective talent acquisition strategy , focusing on low-cost sourcing channels to optimize cost per hire. Build and maintain a robust talent pipeline to meet aggressive hiring targets within defined SLAs and TATs . Utilize social media and professional networks to identify and engage high-potential candidates. Strengthen employer branding to attract top talent and enhance the company s image as an employer of choice. Provide regular updates on recruitment progress and proactively suggest solutions to close critical roles on time. Monitor and manage recruitment budgets , ensuring hiring costs remain within approved limits. Ensure compliance with labor laws, data protection regulations, and internal company policies throughout the recruitment lifecycle. Track key recruitment metrics and generate insightful reports for process optimization and performance improvement. Stay updated on industry trends , competitor hiring strategies, and emerging recruitment technologies. Must-Have Qualifications: Excellent communication skills and a proactive, solution-driven mindset. Experience in manufacturing recruitment is essential. Minimum 4 5 years in a managerial role within Talent Acquisition. Bachelor s degree in Human Resources , Business Administration , or a related field. Strong knowledge of recruitment strategies , processes , and best practices . Proven ability to perform in fast-paced, high-pressure environments. Commercially astute , with excellent analytical and critical thinking skills. Job Location: Malad Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. * Recent Jobs Remember me Sign in Sign Up Lost your password? Please enter your username or email address. You will receive a link to create a new password via email. Email Reset Link body::-webkit-scrollbar { width: 7px; } body::-webkit-scrollbar-track { border-radius: 10px; background: } body::-webkit-scrollbar-thumb { border-radius: 50px; background: #dfdbdb }
Posted 2 months ago
5.0 - 10.0 years
5 - 10 Lacs
Ahmedabad, Gujarat, India
On-site
Develop and implement effective sales strategies to achieve company objectives. Analyse market trends, competitor activities, and customer needs to identify opportunities for growth. Provide coaching and training to enhance the skills and performance of the sales team. Build and maintain strong relationships with key clients, distributors, and partners. Set and monitor sales targets, track performance, and implement corrective measures as needed.
Posted 2 months ago
1.0 - 6.0 years
6 - 7 Lacs
Pune
Work from Office
At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our Global Specialty Fulfilment (GSF) FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies, including attendance tracking, are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance including productivity, quality and safety as a means for achieving or exceeding Amazon expectations. The candidate will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with 3P delivery providers to ensure Amazon standards are being met in line with service contracts. Were seeking a Team lead for our Last Mile operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations such as execution of outbound operations, for either one large site or a combination of small sites. Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team Driving performance management of your team members, preparing and implementing training and development plans for associates Continuously improving the delivery process and attaining a sustained level of delivery performance improvement Conducting 4M and 5S audits for the delivery station on a daily basis Stand-in for Area Manager Ability to manage shifts throughout the dayy 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience
Posted 2 months ago
1.0 - 6.0 years
9 - 10 Lacs
Pune
Work from Office
At Amazon, were working to be the most customer-eccentric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking OOR Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a OOR Team lead for our Delivery center. In this role you will be responsible for OOR operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead PNT1 Location: Hinjewadi, Pune Essential Functions Working with the Center manager to ensure smooth function of the Amazon transportation operations in Pune -Executing the delivery process from delivery station to customer address Ensure enough bandwidth in delivery team to ensure peak time delivery management Continuously improve the delivery process and attain a sustained level of delivery performance improvement Essential Skills Strong execution skills, Action oriented, go getter Resourceful to identify the way to get things done using limited resources. Networking capability Bachelors degree 1+ years of sales experience 6+ months of sales experience
Posted 2 months ago
5.0 - 9.0 years
7 - 11 Lacs
Hyderabad
Work from Office
SUMMARY The Human Resources Lead plays a key role in contributing to a world-class Human Resources (HR) department through driving operational excellence in our People Operations for our Center of Excellence (CoE). The Human Resources Lead supports and champions the employee engagement, HRIS, performance management, employee relations and learning initiatives. This role is perfect for an HR professional who thrives with process, details, people, and a fast-paced environment. ROLES & RESPONSIBILITIES Leads and drives employee engagement initiatives across the India organization, which demonstrate our cultural values Identifies and drives solutions to improve overall HR processes with a focus on efficiency and employee experience across all stages of the employee life cycle Supports to execute people programs such as performance management, promotions, and learning programs as per yearly timeline Supports to collect and analyze HR data to make informed decisions Generates HR reports and analytics to support decision-making and compliance requirements Leads and manages recognition program throughout the year Manages employee records, ensuring confidentiality and data security Supports in managing employee relations issues and conducting investigations Manages Performance Improvement Plan (PIP) conversations and processes with thorough documentation Processes employee life-cycle transactions in HRIS system ensuring that data is accurate and compliant in the system Maintains excellent standards of HRIS data integrity, including regular audits and compliance checks Supports periodic compensation reviews and analysis for new and existing employees Run regular and ad hoc report requests to support the HR team and business needs Supports to regularly review HR policies and process documents and update for any changes Provides support to special projects to support the HR team initiatives May perform other duties as assigned by management SKILLS AND KNOWLEDGE Excellent verbal and written communication skills and presentation skills Ability to deliver quality outcomes with attention to detail Strong analytical and problem-solving skills Proficiency with the organization s Human Capital Management (HCM) system Ability to prioritize and execute multiple tasks and projects in a dynamic, deadline-oriented environment Continuous improvement and process-driven mindset Strong work ethic and ability to handle sensitive and confidential information with discretion JOB REQUIREMENTS Bachelor s degree in Human Resources and 5+ years of experience in Human Resource Areas, Master s degree preferred HRIS experience required, Workday and Keka experience a plus SHRM or HRCI certification is a plus Proficiency in Microsoft Suite (Outlook, Excel, Word, SharePoint, etc.) Working knowledge of multiple human resource disciplines, including learning and development, engagement, employee relations, recognition and performance management DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job. TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Posted 2 months ago
5.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
About 1Lattice At 1Lattice , we are a business decision-support partner offering a comprehensive, tech-enabled services stack that includes data, research, and a global expert network. Our integrated product suite helps clients make smarter decisions from input gathering to execution and measurement.We work with organizations across industries and geographies, solving complex business and organizational challenges through research-driven, actionable insights. Role Overview We are looking for a detail-oriented and proactive Quality Control Lead to oversee the quality assurance process for our research projects both quantitative and qualitative. This role is crucial to ensuring our deliverables meet high standards of accuracy, consistency, and client expectations. Key Responsibilities Oversee the end-to-end quality check process across all research studies. Ensure projects meet internal and client-specific quality standards . Audit data collected through fieldwork, coding, and data entry for accuracy and consistency . Collaborate with project managers, field teams, and data units to identify and resolve quality issues . Create, update, and manage quality checklists and SOPs . Mentor and train junior quality team members for skill and performance improvement. Key Performance Indicators Data Accuracy: Ensure 98% accuracy in all reviewed datasets. Timely QC: Complete quality checks within 24-48 hours of data submission. Compliance: Maintain 95% adherence to internal and client-specific QC standards. Error Resolution: Address and resolve errors within 12 hours of escalation. Project Coverage: Review 100% of assigned surveys/projects on time. Training Impact: Conduct quarterly QC training sessions with at least 85% positive feedback . What We re Looking For Experience in quality control within the market research or consulting space. Strong understanding of data validation techniques , especially for survey-based research. Ability to manage multiple projects with precision and within tight timelines. Excellent communication, collaboration, and problem-solving skills. Proficiency in Microsoft Excel and quality management tools.
Posted 2 months ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. HR Business Partner The AMEX GBT HR Team are responsible for building and nurturing the best and most diverse team in travel. If you are a team player, passionate about what you do, and obsessed with delivering exceptional experience why not join our fantastic team. A dynamic and motivated individual with HRBP experience. You have a global mindset, excellent communication skills, and a strong desire to learn and grow. You are proactive, but also understand the importance of collaboration and teamwork. You are adept at balancing priorities to deliver what is needed under fast-paced circumstances - the goal posts often move, and you have to be adaptable in approaches to move with them! What You ll do: Support functional HRBP in delivering end-to-end HR activities, including; - Performance management: partner with leaders to provide guidance and support including coaching, counselling, and performance improvement actions - Compensation planning: work with key partners during annual planning to align colleague rewards to performance - Participating in process improvement initiatives to enhance policies, procedures, and HR practices - Building HR reports, presentations, and documents for project / initiative updates Advocate for colleagues and respond to their questions about HR matters and initiatives Support HRBP with adhoc admin, project management, Workday actions and employee FAQ. Deliver best in class support to all people processes through developing and maintaining a positive, value add relationship with business leaders and HR colleagues What We re Looking For: 3+ years of experience in generalist HR, supporting end to end processes A global mindset; capable of working internationally with remote teams across varying time zones Demonstrated experience delivering complex HR projects with multiple stakeholders, ideally within a technology or software and services environment Ability to communicate and collaborate effectively with colleagues of every level, understanding of how to adapt style based on situational needs. Detailed understanding of employment law practices in India Natural intellectual curiosity and a passion for your own learning and development; enhancing current skills and nurturing new ones to positively impact the work you do, and the people you partner with Ability to identify trends and measure results, using data, professional insight, analytical, critical thinking, and strategic problem-solving skills Preferably Bachelor s degree in Human Resources or Accredited Certification What you get from Us: A diverse, supportive, fun, best in class team of HR professionals. We are based around the world and we re proud of how we connect and collaborate to drive results for our customers. The chance to grow your career with a purpose-led organization, passionate about powering progress through travel A truly global workplace, with the flexibility to work where best suits you* Comprehensive benefits programme including, health, life insurance, pension programmes (with employer contributions), access to our global colleague assistance programme and our wellness platform, eMindful. Access to our Better Balance programme: flexible working solutions that enable you to manage your work / life balance as your needs evolve An environment that champions Diversity, Equity, and Inclusion. We have a network of Inclusion Groups (INGroups), Diversity Councils and Country Ambassadors who are passionate about creating a global culture of belonging * Some roles may require or have set office-presence working pattern(s) based on roles, responsibilities, and team collaboration needs. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .
Posted 2 months ago
4.0 - 9.0 years
9 - 10 Lacs
Vadodara
Work from Office
for a manufactured material, component, or product. Building and maintaining the infrastructure and systems necessary to consistently ensure the timely delivery of quality products. Auditing, monitoring, and determining the quality of manufacturing processes and/or outputs against defined internal and regulatory standards. Reporting and troubleshooting manufacturing process deviations and defects in finished goods An Experienced Professional (P2) applies practical knowledge of job area typically obtained through advanced education and work experience. May require the following proficiency: Works independently with general supervision. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies and practices. How you ll make an impact As a Quality Engineer, you work with metal fabricators to develop them to make sure we get right quality from them. The role will involve inspection of Tank and Core Frame at various stages, monitoring the performance of suppliers and tracking the performance improvement activities at their end. You will be reporting to Baroda PTF2 Factory Quality Manager and involved in various fabrication component inspections at Bhopal Your base location will be Vadodara but you need to travel to Bhopal and stayed there for Metal Fabrication Inspection This is the requirement of role that as & when required you need to travel to Mumbai, Vadodara, Bengaluru for Tank Inspection You will also support to supplier in filling the QICs at respective stage and review of NCRs on monthly basis. You will be collaborating with Tank Process experts, local engineering team, production and Quality teams to ensure reducing COPQ, improving the overall Q&O performance and customer satisfaction. Candidate should have knowledge of NDT testing I.e. DP, RT, UT testing Candidate should have knowledge of Verification & Review of WPS/PQR/WPQ. Process knowledge of GMAW/MIG/SMAW welding & Types of welding defects and its prevention Yoke Clamp inspection & process improvements Well conversant of Surface preparation and painting process, painting defects and its prevention Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background: Bachelor s degree in Mechanical or Electrical Engineering 8 to 9 years of professional experience in Incoming Quality at Power Transformer Factory and at least 4 to 5 years of experience in Metal Fabrication Preferred knowledge and experience in Power Transformer industry Practical Knowledge of SAP QM Should be able to carry out customer inspections as per MQP and taking clearance Certification of NACE, SPS, Welding related course is an added advantage Valid driving license. No restriction for travelling. Proficiency in both spoken & written English language is required. .
Posted 2 months ago
3.0 - 7.0 years
11 - 15 Lacs
Hyderabad
Work from Office
SUMMARY The Human Resources Lead plays a key role in contributing to a world-class Human Resources (HR) department through driving operational excellence in our People Operations for our Center of Excellence (CoE). The Human Resources Lead supports and champions the employee engagement, HRIS, performance management, employee relations and learning initiatives. This role is perfect for an HR professional who thrives with process, details, people, and a fast-paced environment. ROLES & RESPONSIBILITIES Leads and drives employee engagement initiatives across the India organization, which demonstrate our cultural values Identifies and drives solutions to improve overall HR processes with a focus on efficiency and employee experience across all stages of the employee life cycle Supports to execute people programs such as performance management, promotions, and learning programs as per yearly timeline Supports to collect and analyze HR data to make informed decisions Generates HR reports and analytics to support decision-making and compliance requirements Leads and manages recognition program throughout the year Manages employee records, ensuring confidentiality and data security Supports in managing employee relations issues and conducting investigations Manages Performance Improvement Plan (PIP) conversations and processes with thorough documentation Processes employee life-cycle transactions in HRIS system ensuring that data is accurate and compliant in the system Maintains excellent standards of HRIS data integrity, including regular audits and compliance checks Supports periodic compensation reviews and analysis for new and existing employees Run regular and ad hoc report requests to support the HR team and business needs Supports to regularly review HR policies and process documents and update for any changes Provides support to special projects to support the HR team initiatives May perform other duties as assigned by management SKILLS AND KNOWLEDGE Excellent verbal and written communication skills and presentation skills Ability to deliver quality outcomes with attention to detail Strong analytical and problem-solving skills Proficiency with the organization s Human Capital Management (HCM) system Ability to prioritize and execute multiple tasks and projects in a dynamic, deadline-oriented environment Continuous improvement and process-driven mindset Strong work ethic and ability to handle sensitive and confidential information with discretion JOB REQUIREMENTS Bachelor s degree in Human Resources and 5+ years of experience in Human Resource Areas, Master s degree preferred HRIS experience required, Workday and Keka experience a plus SHRM or HRCI certification is a plus Proficiency in Microsoft Suite (Outlook, Excel, Word, SharePoint, etc.) Working knowledge of multiple human resource disciplines, including learning and development, engagement, employee relations, recognition and performance management DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required personnel so classified. WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job. TERMS OF EMPLOYMENT Salary and benefits shall be paid consistent with Arete salary and benefit policy. DECLARATION The Arete Incident Response Human Resources Department retains the sole right and discretion to make changes to this job description. EQUAL EMPLOYMENT OPPORTUNITY We re proud to be an equal opportunity employer and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Arete Incident Response is an outstanding (and growing) company with a very dedicated, fun team. We offer competitive salaries, fully paid benefits including Medical/Dental, Life/Disability Insurance, 401(k) and the opportunity to work with some of the latest and greatest in the fast-growing cyber security industry. When you join Arete You ll be doing work that matters alongside other talented people, transforming the way people, businesses, and things connect with each other. Of course, we will offer you great pay and benefits, but we re about more than that. Arete is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Arete, where experience matters. Equal Employment Opportunity We re proud to be an equal opportunity employer- and celebrate our employees differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Posted 2 months ago
0.0 - 12.0 years
7 Lacs
Pune
Work from Office
Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers Were seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead PNQA Location: Katraj, Pune Essential Functions Working with the Center manager to ensure smooth function of the Amazon transportation operations in Nagpur -Executing the delivery process from delivery station to customer address Ensure enough bandwidth in delivery team to ensure peak time delivery management Continuously improve the delivery process and attain a sustained level of delivery performance improvement Essential Skills Strong execution skills, Action oriented, go getter Resourceful to identify the way to get things done using limited resources. Ensuring timely OOR packages Delivery/C -ret/ MFN packages and ensuring OTD Handling Damage/orphan/Ageing handling packages sending them to origin as per SOP Monitoring BTS, reviewing of Creturn/MFN & delivery packages including IMEI verification and slot adherence. Monitoring short cash input to the channels & follow up for the recovery for the day and ensuring cash reconciliation and Banking. Monitoring the EDD packages to align the resources and ensuring the customer promise and no Last mile miss. Tracking of channel level/DA level performance with parametersFDDS/FDPS/DPOD/ with valid scans by flashing reports on hourly basis to respective channels Briefing Delivery Associates and SP channels along with supervisors regarding BAD SCANS and daily metrics. Daily reviewing the previous day performance to raise the bar. Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience in e-commerce, retail or advertising
Posted 2 months ago
9.0 - 18.0 years
30 - 35 Lacs
Pune
Work from Office
Some careers shine brighter than others If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions We are currently seeking an experienced professional to join our team in the role of senior Consultant specialist In this role you will: Design and manage technical design, drive the transformation and innovation Lead and guide POD to deliver business outcome with future state architecture Review the deliverables and ensure the quality of the product Follow quality process and quality improvement initiatives Its Technical Lead Role to design and manage technical design, drive the transformation and innovation The candidate will be part of strategic initiative IT team which is responsible for design, develop, maintain and support the solution with a focus on performance improvement with the full automation of DevOps processes and procedures Guide Pod leads to deliver business outcome with future state architecture Troubleshoot defects and come up with sustainable solutions Work with end to end teams from requirements analysis to production rollout Interact with a large global team to come up with strategic solutions Build sustainable software with quality, reusability, scalability and supportability. Requirements To be successful in this role, you should meet the following requirements: Overall IT experience of 10+ years Good technical , analytical and problem solving skills Having good knowledge of Machine learning fundamentals and Frameworks Constantly upgrade the technical skills to the latest AI and ML Strong knowledge and experience in Python , Java , Big data and cloud computing Database technologies like Mongo, MSSQL, Oracle Experience with Data Pipelines - ETL processes for data flow automation Middleware technology like MQ, Solace, RESTful Services Experience with Cloud platforms for deploying AI/ML models Prior experience on managing medium or large technical teams Good understanding of DevOps and agile methodology Experience with build and development tools such as, Eclipse, GIT, JIRA, Intellij, Maven, Ansible, Jenkins Successful track record of system implementation and support Exposure of Banking domain Knowledge on Cloud / AWS / GCP Sound verbal and written communication to interact with global teams Good Interpersonal skills You ll achieve more when you join HSBC wwwhsbccom/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website
Posted 2 months ago
4.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements The role will be responsible for handling daily activities on operations floor. There will be accountability to prepare scheme accounts as per the UK legislation, responsible for MIS reporting, drive process improvement, handling scheme and audit queries effectively. We will count on you for: Daily Work Management and processing Written and Verbal communication with onshore business partners Independently prepare accounts, reconciliation, analysis, reporting and audit support. Ensuring compliance of all internal and client policies Providing timely updates to AM and Onshore counterparts Driving process improvement Handling audit queries effectively Coordination with the onshore teams / external agencies for resolution of Fund Accounting related activities Note: Applicants should be flexible working in shifts What you need to have: Knowledge Skills: Knowledge on Fund Accounts required Knowledge on Reconciliation is required Knowledge on UK legislative is preferred Good analytical, planning and communication skills Good command on MS Office applications (MS-Excel, MS-Word) Good command on e-mail writing Ability to multi task, self-starter Eligibility: Minimum 4-5 years experience overall Minimum 12 months experience as a Senior Analyst /Specialist Should have at least on track or equivalent rating in last appraisal Should not be under any Performance Improvement Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Aptia in the last 3 months Education: Graduate (commerce background) What makes you stand out Good Domain Knowledge Good relationship skills with Peers Onshore Proven ability to work on own initiative as well as in a team Problem solver agile to learn new things Ability to multi-task and prioritize time effectively Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Mention your employee id and official email address in the resume
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai, Navi Mumbai
Work from Office
What We Offer: As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/LOB Identify and escalate any potential quality issues per defined process Isolate and report defects; verify defect fixes Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Drive quality initiatives, contests and campaigns for the assigned span Be updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications: Basic understanding of Types of companies, Promoter Holdings & adherence to government regulations Must have worked in customer service (Voice & Back Office experience preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets Problem-solving skills Familiarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred) Soft skills: Proficiency in English language - C1/C2 preferred Has strong customer centricity Can assertively provide constructive feedback Has good written and verbal communication skills Thinks logically Can manage conflicts Pays strong attention to detail Can work with minimal supervision Demonstrates initiative and good judgment Can work on multiple projects and is versatile Can establish and maintain effective working relations with a wide variety of individuals Can work with a diverse team Has a Continuous Improvement mindset Personality traits required: Demonstrates clear thought process Articulates clearly Exercises conscientiousness and diligence Demonstrates assertiveness How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Posted 2 months ago
6.0 - 10.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Design, develop, and execute performance test strategies and plans. Gather and analyze Non-Functional Requirements (NFRs) from stakeholders. Develop performance test scripts using tools like LoadRunner, JMeter, NeoLoad, SilkPerformer, or RPT. Conduct end-to-end performance testing including load, stress, soak, and spike testing. Monitor system performance using APM tools such as Dynatrace, AppDynamics, or New Relic. Analyze test results and provide recommendations for performance improvements. Collaborate with development, QA, and DevOps teams to integrate performance testing into CI/CD pipelines. Prepare detailed performance test reports and present findings to stakeholders. Mentor junior team members and contribute to performance testing best practices. Primary Skill Performance Testing .
Posted 3 months ago
5.0 - 10.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
Armanino is proud to beamong the top 20 Largest Firms in the United States of Americaand one of theBest Places to Work. Armanino has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you dont check-out of life when you check-in at work. Thats why weve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. This open position is for Armanino India LLP, which is located in India. Armanino India LLP is a fully owned subsidiary of Armanino (USA). Job Summary: We are looking for a highly organized and detail-oriented Conflicts Team Manager to lead our India-based Centralized Conflicts Team. The ideal candidate will have a solid background in conflict checks, risk and compliance within a professional services environment, and experience managing a team. This role involves overseeing day-to-day operations, mentoring team members, and ensuring the delivery of accurate and timely conflict reports for global engagement teams. Responsibilities: Oversee the operations of the Centralized Conflicts Team, ensuring timely and accurate delivery of conflict checks and related deliverables. Review and validate conflict search reports prepared by the team to maintain high-quality standards. Provide guidance and training to team members, resolve complex queries, and act as a career advisor for direct reports. Conduct regular team meetings and collaborate with global Conflicts leadership to align on procedures, best practices, and service improvements. Leverage knowledge of third-party research tools and internal databases to enhance search accuracy and turnaround times. Draft and manage communications with engagement teams to gather necessary information or resolve issues related to conflict checks. Identify performance improvement opportunities and implement process enhancements. Ensure compliance with professional standards and internal policies. Handle additional projects and responsibilities as required by leadership. : Postgraduate degree required; MBA or a relevant discipline strongly preferred Minimum 5 years of experience in a conflicts or compliance role within a professional services environment Demonstrated experience in team leadership, management, and mentoring Solid background in business research, risk assessment, or due diligence processes Strong understanding of financial and legal transactions, as well as complex organizational structures Prior exposure to global independence regulations (e.g., PCAOB, SEC, AICPA) is preferred Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook Excellent verbal and written communication skills Strong analytical, organizational, and time management capabilities High attention to detail with sound judgment and decision-making abilities Collaborative, adaptable, and capable of leading effectively in a dynamic, team-based environment We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.
Posted 3 months ago
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