965 Performance Improvement Jobs - Page 2

Requisition Id 1642927 The opportunity Project Analyst-TMT-Business Consulting PI-CNS - BC - Marketing Sales Service - Mumbai TMT Industry convergence offers TMT (Technology, Media Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them guard their data, brand and reputation. We also enable the pursuit of MA strategies that methodically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future building a better working world for all. CNS - BC - Marketing Sales Service EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. It has multiple fields of play such as Your key responsibilities We are seeking a motivated and detail-oriented Associate/Analyst to join our Consulting team. In this role, you will work closely with senior consultants and managers to support client engagements, drive research and analysis, and contribute to problem-solving that delivers measurable business impact. This is an excellent opportunity for individuals looking to build a strong foundation in consulting. Skills and attributes To qualify for the role you must have Qualification Bachelor s degree (Business, Economics, Engineering) Experience Strong analytical, problem-solving, and quantitative skills Proficiency in MS Excel and PowerPoint (data visualization tools a plus) Excellent written and verbal communication skills Ability to work collaboratively in a team environment and manage multiple tasks High attention to detail, curiosity, and willingness to learn

Requisition Id 1642925 The opportunity Project Analyst-TMT-Business Consulting PI-CNS - BC - Marketing Sales Service - Mumbai TMT Industry convergence offers TMT (Technology, Media Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them guard their data, brand and reputation. We also enable the pursuit of MA strategies that methodically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future building a better working world for all. CNS - BC - Marketing Sales Service EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. It has multiple fields of play such as Your key responsibilities We are seeking a motivated and detail-oriented Associate/Analyst to join our Consulting team. In this role, you will work closely with senior consultants and managers to support client engagements, drive research and analysis, and contribute to problem-solving that delivers measurable business impact. This is an excellent opportunity for individuals looking to build a strong foundation in consulting. Skills and attributes To qualify for the role you must have Qualification Bachelor s degree (Business, Economics, Engineering) Experience Strong analytical, problem-solving, and quantitative skills Proficiency in MS Excel and PowerPoint (data visualization tools a plus) Excellent written and verbal communication skills Ability to work collaboratively in a team environment and manage multiple tasks High attention to detail, curiosity, and willingness to learn

Requisition Id 1642844 The opportunity Senior Consultant-NAT-Business Consulting Risk-CNS - Risk - Risk Management - Pune CNS - Risk - Risk Management EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organizations ability to meet its future business strategy and objectives. The 3 key fields of play are Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses. Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management. Your key responsibilities Assist seniors managers in developing new methodologies and internal initiatives. Identity internally escalate and potential red flags related to the engagement. Preparation of reports/deliverables/status updates/audit committee presentations. Demonstrate the ability to multi-task and manage multiple projects as directed by the managers. Handling data analytics - Access, ACL etc. Awareness of internal auditing standards issued by IIA and ICAI. Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution/methodology development. Attention to detail and mentoring young interns and analysts within the practice. Identify and escalate potential business opportunities for the firm on existing client Is a client-facing role. Skills and attributes To qualify for the role you must have Qualification ENgineering + PG Experience 3 to 5 years of experience

Requisition Id 1642853 The opportunity Senior Consultant-NAT-Business Consulting Risk-CNS - Risk - Risk Management - Pune CNS - Risk - Risk Management EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organizations ability to meet its future business strategy and objectives. The 3 key fields of play are Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses. Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management. Your key responsibilities Assist seniors managers in developing new methodologies and internal initiatives. Identity internally escalate and potential red flags related to the engagement. Preparation of reports/deliverables/status updates/audit committee presentations. Demonstrate the ability to multi-task and manage multiple projects as directed by the managers. Handling data analytics - Access, ACL etc. Awareness of internal auditing standards issued by IIA and ICAI. Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution/methodology development. Attention to detail and mentoring young interns and analysts within the practice. Identify and escalate potential business opportunities for the firm on existing client Is a client-facing role. Skills and attributes To qualify for the role you must have Qualification ENgineering + PG Experience 3 to 5 years of experience

Requisition Id 1641341 The opportunity Senior Consultant-FS-Business Consulting Risk-CNS - Risk - FSRM - Mumbai FS To address this delicate balance of issues, our proficient team of business strategists, technologists and industry leaders bring fresh thinking and sector knowledge across banking and capital markets, insurance, and wealth and asset management. The results are seamless collaboration, innovative problem solving, breakthrough performance gains and sustainable value creation. We recruit, train and foster a diverse set of people who give their minds to building the future of financial services. Together, we explore new perspectives with innovative and innovative thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow. CNS - Risk - FSRM EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organizations ability to meet its future business strategy and objectives. The 3 key fields of play are Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses. Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management. Your key responsibilities Assist seniors managers in developing new methodologies and internal initiatives. Identity internally escalate and potential red flags related to the engagement. Preparation of reports/deliverables/status updates/audit committee presentations. Demonstrate the ability to multi-task and manage multiple projects as directed by the managers. Handling data analytics - Access, ACL etc. Awareness of internal auditing standards issued by IIA and ICAI. Manage the engagement budgets and support superiors in developing marketing collaterals, business proposals and new solution/methodology development. Attention to detail and mentoring young interns and analysts within the practice. Identify and escalate potential business opportunities for the firm on existing client Is a client-facing role. Skills and attributes To qualify for the role you must have Qualification A CA or masters degree in Science or masters degree in arts or masters in business, accounting, finance, or a related discipline Experience 3 to 5 years of experience

Job Summary Role Overview As a Senior Product Designer on the team, you will have an opportunity to focus on the craft and design output for our products. You will work as a supportive member of a multi-disciplined team and will deliver strategically sound, design solutions that are tethered to a defined requirement document or strategy. In most cases, you will be supported by a couple levels of leadership including a lead, principal designer, and a design manager/director. For this role, the Senior Designer will focus on cross-border payment experiences, merchant integration, and growth global partnerships. This can include designing solutions that optimize payment flows across different markets, enhancing merchant-facing product and checkout experiences, and supporting innovative payment use cases with global partners. You will collaborate and communicate closely with cross-functional teams across different regions, ensuring alignment while responding with speed and agility. Job Description Essential Responsibilities Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise Lead some projects or programs within the product function and may coordinate activities of others Design process, product, and service improvements based on understanding of business needs and industry trends Determine methods and procedures on new assignments that may impact activities of others Analyze business trends to inform user experience strategies and initiatives. Collaborate with stakeholders to ensure user needs are prioritized in design processes. Minimum Qualifications Minimum of 5 years of relevant work experience and a Bachelors degree or equivalent experience. Preferred Qualification Standard Requirements You are kind, generous, nurturing, supportive, and can see beyond your own ideas or instincts. You love to study and design for consumer behaviors with a specific interest in consumerism, retail, and evolving cultural norms. You believe in the power of brand, a well-articulated point of view, and the necessity of driving measurable business outcomes. A deep love and bias for designing products that blend interaction design with brand identities , and content design. All designers are expected to be as sensitive and adept at designing visually compelling UI as they are to system and interaction details. Role Requirements Possess exceptional fundamental craft within detailed UX flows, visual design, site mapping, feature definition, product states, architecture, and user interface design. Strong awareness of interaction design, art direction and culture trends - both inside and outside industry with a keen eye on the retail and commerce landscapes. Experience working on heavy product definition and concept design work that will mature into managed feature sets and ongoing performance improvement. Equally skilled at visual user interface design and interactive user experiences Proven ability to transform complexity into simple, functional, and value driven product design experiences. Ability to create experiential design audits and journey maps for end to end experiences Strong ability to package design work into cogent and compelling presentations that set up the problem, strategic point of view, market audit and inspiration, design explorations, and working concept prototypes. Ability to create clarity when a brief or problem is still undefined or lacks detail to begin design work. Think in system and scale terms - ensuring our broader product design system is well preserved while also helping to advance formality of new patterns, components, or applications of brand identity. Designer Growth Our team places great focus on our culture. This includes, our ways of working, our rituals around feedback, our tact for delivering nurturing critique, and our attention to each and every designer s aspiration as they ascend towards their next defined career levels. You will have opportunities to stretch into areas beyond your core pods and will experience hands on mentorship to ensure you re expose Subsidiary PayPal Travel Percent 0 Our Benefits Who We Are Belonging at PayPal

Requisition Id 1642843 The opportunity Director-NAT-Business Consulting Risk-CNS - Risk - Risk Management - Pune CNS - Risk - Risk Management EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organizations ability to meet its future business strategy and objectives. The 3 key fields of play are Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses. Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management. Your key responsibilities Identify buyers, influencers stakeholders in existing client engagements and build strong relationships. Identify opportunities for cross-selling to current clients/introduce colleagues from other service lines. Conduct knowledge-sharing discussions contribute to EY thought leadership. Represent the firm in various industry conferences and associations - network with individuals, contribute to key discussion items and explore business opportunities. Work with high-growth clients and other market leaders in industries such as IT/ITeS, telecom, services, manufacturing, retail consumer products, financial services, insurance, health care etc. Plan schedule client engagements. Determine and deploy the right team with adequate skill sets for executing engagements and periodically review the status of engagements and work products. Review compliance with internal quality risk management guidelines. Review package overall project findings into clear, concise high-quality work products and lead presentations at Audit Committee meetings. Actively contribute to improving operational efficiency on projects internal initiatives by leveraging on lessons learned from other projects. Monitor engagement economics ensure timely billing of invoices actively follow up on collections by managers/seniors Conduct workshops and technical training sessions for team members. Contribute to the learning development agenda and knowledge harnessing initiatives. Drive campus recruitment initiatives. Skills and attributes To qualify for the role you must have Qualification Engineer + MBA/ PG with proven track record of managing capital programs Experience A minimum of 15 years of experience.

Job Description Job Purpose The Air Cargo Ground Handling Contracts and Performance Manager is responsible for developing, negotiating, and managing contracts with ground & Cargo warehouse handling service providers to ensure the efficient and effective handling of air cargo. This role involves monitoring and improving the performance of ground handling services to meet operational, financial, and safety objectives. Key Accountabilities Contract Management: Develop and negotiate contracts with ground handling service providers. Ensure that contracts align with company objectives, regulatory requirements, and industry standards. Review and update contracts as necessary to address changing business needs. Performance Monitoring: Establish key performance indicators (KPIs) for ground handling services. Monitor and evaluate the performance of ground handling partners against established KPIs. Implement performance improvement initiatives and corrective actions as needed. Relationship Management: Foster strong relationships with ground handling service providers. Collaborate with internal stakeholders, such as operations, logistics, and finance teams, to address issues and optimize processes. Cost Management : Monitor and control costs associated with ground handling services. Identify cost-saving opportunities without compromising service quality or safety. Regulatory Compliance : Stay informed about aviation regulations and industry best practices related to air cargo ground handling. Ensure that ground handling operations comply with relevant regulations and standards. Skills Required for the role Communication and Interpersonal Skills Analytical and Problem-Solving Abilities Sound knowledge of Air Cargo Operations Regulatory and Compliance Acumen Educational and Experience Requirements Minimum Education Requirement: Bachelor s degree in Management, Operations, Economics, or related fields Experience 3-5 years of experience in Cargo contracts management, preferably with exposure to international and domestic service providers service delivery procurement function, negotiation and drafting of SGHA & SLA.

Sector 20, Udyog Vihar, Phase-III, Gurgaon, Haryana RequisitionId: 43212 Description WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Inspire transformational Creativity. Balancing People and Client Experiences Mobilize the Enterprise We are looking for Manager- eCommerce. We seek a collaborative and results-driven eCommerce Executive with a passion for delivering an exceptional online customer experience to join our eCommerce team. Reporting of the role This role reports to the E-commerce Director 3 best things about the job: 1. Opportunity to work with one of the fastest growing industry 2. Culture of learning, opportunities, creativity, and teamwork 3. Opportunity to work with some of the biggest brands across industries In this role, your goals will be: In three months: You will be able to get a decent grip on the business that you are supporting Work closely with partners/ marketplaces to build plans, AOPs & pitches Develop and advice on campaign strategies for clients across marketplaces, platform and properties, in accordance with brand goals Ensure consistent and efficient planning, execution, analysis, and optimization of campaigns as per brand s objectives to ensure stellar customer experience Review performance of key metrics against set goals, benchmarks and previous performance Work closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media Identify trends, benchmarks and best practices Support new business pitches and onboarding Maintain P&L to ensure profitability and optimum utilization of resources for concerned cluster. In six months: You will have started making significant business impact through your understanding, knowledge, and initiatives In 12 months: You would have successfully accelerated this vertical in the agency What your day job looks like at WPP Media: Drive eCommerce sales through effective and efficient campaigns Ensuring Client success on listing new products and campaigns Coordinate with teams across the group on content, execution of brand and e-commerce activities Mapping trends, reviewing and advising client on campaign success on ecom Capitalise on the latest marketing opportunities on ecom sites Support in managing operations for new projects Gather key insights for performance improvement, developing marketing programs/campaigns Prepare and present budget and forecast reports Basic knowledge and understanding of other channels - Facebook, Google, Programmatic Minimum qualifications: Bachelor s degree 3-5 years experience in Ecom. Experience preferable at brand side or private label at ecom marketplace. Any experience on platform search on ecommerce sites is a plus Sound knowledge of prevailing procedures and ways of working in e-commerce & overall Digital marketing Unmatched supervision, research, and troubleshooting skills. Exceptional consulting and quality assurance abilities Exceptional presentation and communication skills Analytical, organized and detail-oriented Collaborative partner, even tempered in a deadline-driven environment Assertive and collaborative with ability to motivate others to succeed Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( While we appreciate all applications received, only those candidates selected for an interview will be contacted. You have been redirected to a GroupM job page

Job Description Experience & Responsibilities Experience in SAP Native HANA Development Good experience in Developing HANA Objects (Table Functions, SQL, CV, Database Procedure Job Scheduling and Performance Monitoring and performance analysis on SAP HANA Experience in SAP ABAP on HANA development would be added advantage Data visualization (SAC, Qlik) Knowledge on SLT/SDA Experience in working with code versioning => HANA Studio, Web IDE, GIT Hub Understand business processes and technical architecture of SAP landscape Perform deep technology root cause analysis and performance improvement alongside source code auditing and documentation Performance Tuning ability to analyze and fine tune existing programs Total Experience Expected: 04-06 years Qualifications BE/B.Tech./MCA

Job Description As a SAP technical, he/she should have a good knowledge in SAP ABAP/UI5 1. Skills of SAP ABAP - RICEF Development 2. Skills in Fiori and UI5 applications Development. The candidate will work in an international, distributed and multi-functional team; using agile mind-set and methodology. Qualification & Experience: 1) Skills in SAP ABAP development for S/4 HANA and Fiori/UI5 2) Good problem solving and analytical skills Responsibilities Provide best in class level of service to customers Understand business processes and technical architecture of customers application portfolio Perform deep root cause analysis and performance improvement Identify and propose service improvement Provide expertise support to the full chain of support Communicate on specific technical topic JD in Nutshell: 1. Skills of SAP ABAP - RICEF Development 2. Skills in Fiori and UI5 applications Development. Skill with Experience (in years). SAP ABAP - > 4 years SAP UI5 - > 4 years S/4 HANA - 2 years (Good to have). Total Experience Expected: 04-06 years Qualifications B.tech/BE

Role Overview: As a GN -Health Japan Bilingual Manager at Accenture, you will be responsible for driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions in the Health & Public Services practice. You will play a key role in providing strategic advisory services, conducting market research, and developing data-driven recommendations to enhance business performance. Key Responsibilities: - Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. - Support small to medium-size teams to deliver management consulting projects for global clients, defining commercial strategy, strategy implementation, market scoping, customer journeys, go-to-market strategy, and process improvement. - Contribute as a part of pursuit teams, develop proposals, and support efforts of the global sales team to win potential opportunities within the practice. - Build the practice, track metrics, develop assets and methodologies, and acquire skills with utility across Health industry groups. - Draw insights from complex financial and quantitative analysis, integrate findings across work streams, and drive strategy and solution development. - Identify company's key cost and value drivers, develop strategies and operating models, and manage proposals and business development efforts. - Execute a transformational change plan aligned with clients" business strategy, engage stakeholders in the change journey, and lead presentations for the entire project with the client. - Demonstrate good sales acumen, apply client knowledge and Accenture sales processes to structure high-impact solutions for clients. Qualifications Required: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. - Experience in areas like Digital Transformation, Value transformation, Performance Improvement, Technology Platforms, Data and Analytics, Public Health. - JLPT certified N1/N2. - Proven success in client-facing roles for 3-4 engagements. Additional Details: Accenture's Health & Public Services practice consists of over 4000 practitioners globally who aim to make a meaningful impact on patients" lives through New Science, novel medical technologies, and better collaboration. In this role, you will help drive Healthcare clients" strategy and business planning efforts, contributing to the delivery of more effective, affordable, personalized patient outcomes. About Our Company | Accenture: Accenture is committed to accelerating equality for all and offers an inclusive culture that fosters boundaryless collaboration across the entire organization. Joining Accenture provides you with an opportunity to work on innovative projects, experience career growth, and gain leadership exposure. (Note: The educational qualification and experience details provided in the original JD have been omitted as they are general requirements and not specific to the role of GN -Health Japan Bilingual Manager.),

Job Posting TitleSUPV II CUSTOMER SERVICE Band/Level5-3-M Education ExperienceBachelors Degree (High School +4 years) Employment Experience7-10 years At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity Ltd. is a $14.9 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com Roles and Responsibilities ROLE OBJECTIVE: Supervisor Customer Solutions Support will be responsible of a team of Associates for supporting all Customer Service-related tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support the whole EMIA Customer Solutions, intercompany business. He/She must get the new tasks for the team and support transition smoothly. This role requires cross functional support by which the team gain process knowledge. Supporting all kind of TEOA initiatives and track daily key KPI’s and ensure 100% quality. RESPONSIBILITIES: Managing customer service teams Analyze and identify the right trainings based on their expertise and skill set Identify the high potential and critical talents and set the career path Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis Interact with internal stake holders on a regular basis On-board new employees and ensure they get the trainings Handling internal and external customer escalations Review, Analyze and answer customer complaints Hiring right employees and provide the training Set the right KPI’s and developmental goals for the team Ensuring a daily Performance Improvement Management with team Analyzing monthly VOC and defining appropriate actions Evaluating performance and behavior by conducting 1:1 meeting. Taking necessary actions if there is any deviation in performance or behavior. Conducting root cause analysis for the customer escalation and taking corrective and preventive actions Identify and create the back up for supervisor of the respective team Driving TEOA according to Star Level Requirements and supporting continuous improvement projects (Kaizen Events, Six Sigma Projects) Driving team initiatives to keep motivation and performance on a high level Share monthly reports summarizing the assigned team’s performance. Desired Candidate QUALIFICATIONS EXPERIENCE / KNOWLEDGE : Graduation in any stream Minimum 7-9 years of work experience in Customer Service environment – Order management domain. Hands on experience in SAP is preferred Knowledge in the Supply Chain Processes Expertise in the SAP – SD / MM module Minimum 2 years of team managing experience. Competencies Managing and Measuring Work Building Effective Teams Motivating Others ValuesIntegrity, Accountability, Inclusion, Innovation, Teamwork SET Strategy, Execution, Talent (for managers) ABOUT TE CONNECTIVITY TE Connectivity plc (NYSETEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events Employee Resource Group Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

As a Quality Analyst , you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/LOB Identify and escalate any potential quality issues per defined process Isolate and report defects; verify defect fixes Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Drive quality initiatives, contests and campaigns for the assigned span Be updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications: Basic understanding of Types of companies, Promoter Holdings & adherence to government regulations Must have worked in customer service (Voice & Back Office experience preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets Problem-solving skills Familiarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred) Soft skills: Proficiency in English language - C1/C2 preferred Has strong customer centricity Can assertively provide constructive feedback Has good written and verbal communication skills Thinks logically Can manage conflicts Pays strong attention to detail Can work with minimal supervision Demonstrates initiative and good judgment Can work on multiple projects and is versatile Can establish and maintain effective working relations with a wide variety of individuals Can work with a diverse team Has a Continuous Improvement mindset Personality traits required: Demonstrates clear thought process Articulates clearly Exercises conscientiousness and diligence Demonstrates assertiveness

As a part of MS Morpheus support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in Morpheus to provide services for global HPE customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly. Eligibility & Qualification: Bachelors degree in Engineering (or Equivalent). Minimum 5 years of relevant experience in Enterprise Managed Service environment. Certification on the latest track of Morpheus Certified Administrator is an added advantage. Flexible to work in 24/7 support environment. Minimum level should be INT if applying as part of Internal Job Posting. Technical Skills: Install, Maintain and Configure Morpheus infrastructure. Experience in Morpheus Identity and Access. Experience in Morpheus Provisioning concepts. Experience in Morpheus multi-tenant models. Experience in Morpheus self-service. Good Knowledge in Morpheus App, IaC type Blueprints. Good Knowledge in App monitors. Good Knowledge of Morpheus Plans, prices and costing. Key Responsibilities: Resolve customers issues via telephone, email, or remote sessions. Identify and escalate issues in a timely manner to vendor according to process guidelines. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other technology teams in diagnosing and isolating the cause of complex issues. Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard). Handle Problem Management, Post Incident Reviews and RCA. Non-Technical Skills: Excellent written and verbal communication skills. Commitment to deliver high quality product and solution support. Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. For Internal Job Movement: Approval of the employee's current manager is required. Employees are expected to notify their manager prior to an interview. Employees in Performance Improvement Plan are not eligible to apply. Mandatory Key Skillskey account management,team management,b2b,project management,networking,team motivation,itil,incident management,telecom,microsoft windows,provisioning*,problem management*,performance improvement*,sales*,business development*

About The Role Skill required: Trust & Safety - Content management Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(Domestic) - Proficient What would you do? Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their job role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide daily objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to the deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered.Note- The reported content could be sensitive or of graphic nature What are we looking for? The following skills are required to perform this role-ResilienceLeadership and Management SkillsCommunication SkillsProblem-Solving and Critical ThinkingPerformance ManagementTechnical / Domain ProficiencyConflict ResolutionAdaptability and FlexibilityClient and Stakeholder ManagementAttention to DetailEthical and Professional ConductEmotional IntelligenceAdditional skills-Be a team player and value cohesivenessAbility to interact with clients and internal stakeholdersTo step up in absence of a Trainer/ QCerThis is a Work from Office RoleHas Rotational ShiftsMust reside within given boundary limits Roles and Responsibilities: Your role requires following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly)for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in knowledge dissemination processIndividual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system.Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols Qualification Any Graduation

As an SAP ABAP developer, he/she should understand business processes and technical architecture of Airbus SAP landscape and define/suggest SAP best practices and Golden rules. Your area of responsibility will extend to deep technology root cause analysis, performance improvement and source code auditing. The candidate will join the spares & services team providing digital solutions to manage business processes throughout the Airbus group wide. As such, he/she needs to have a strong customer focus. The candidate will work in an international, distributed and multi-functional team. Qualification & Experience: 1) Graduate with 4-6 years of experience in SAP ABAP . 2) Good knowledge in DDIC, reports, interfaces, enhancements, BADIs, BAPIs 3) Good debugging skills. Able to analyse code and suggest improvements. 4) Interfaces: ALE/IDOC, RFC, Proxies 5) Understanding of functional processes related to logistics. 6) Good problem solving and analytical skills 7) Good to have exposure/ knowledge of S4 Hana Responsibilities Understand business processes and technical architecture of Airbus SAP landscape Define/suggest SAP best practices and Golden rules. Perform deep technology root cause analysis and performance improvement Perform source code auditing, analyse and fine tune existing programs. Ensure customer facing for requirement analysis and delivery. Work closely with subcontracting team Success Metrics Success will be measured in a variety of areas, including but not limited to Consistently ensure the on-time delivery and quality (first-time-right) of the projects Bring innovative cost effective solutions Achieve the customer satisfaction This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus India Private Limited Employment Type: Permanent ------- Experience Level: Professional Job Family: Digital

Overview of job: We are looking for Group Head - eCommerce. We seek a collaborative and results-driven Group Head eCommerce with a passion for delivering an exceptional online customer experience to join our eCommerce team. Reporting of the role This role reports to the Director E-commerce. 3 best things about the job: 1. Opportunity to work with one of the fastest growing industry 2. Culture of learning, opportunities, creativity, and teamwork 3. Opportunity to work with some of the biggest brands across industries In this role, your goals will be: In three months: You will be able to get a decent grip on the business that you are supporting Work closely with partners/ marketplaces to build plans, AOPs & pitches Develop and advice on campaign strategies for clients across marketplaces, platform and properties, in accordance with brand goals Ensure consistent and efficient planning, execution, analysis, and optimization of campaigns as per brand s objectives to ensure stellar customer experience Review performance of key metrics against set goals, benchmarks and previous performance Work closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media Identify trends, benchmarks and best practices Support new business pitches and onboarding Maintain P&L to ensure profitability and optimum utilization of resources for concerned cluster. In six months: You will have started making significant business impact through your understanding, knowledge, and initiatives In 12 months: You would have successfully accelerated this vertical in the agency What your day job looks like at WPP Media: Drive eCommerce sales through effective and efficient campaigns Ensuring Client success on listing new products and campaigns Coordinate with teams across the group on content, execution of brand and e-commerce activities Mapping trends, reviewing and advising client on campaign success on ecom Capitalise on the latest marketing opportunities on ecom sites Support in managing operations for new projects Gather key insights for performance improvement, developing marketing programs/campaigns Prepare and present budget and forecast reports Basic knowledge and understanding of other channels - Facebook, Google, Programmatic Minimum qualifications: Bachelor s degree 5-7 years experience in Ecom. Experience preferable at brand side or private label at ecom marketplace. Any experience on platform search on ecommerce sites is a plus Sound knowledge of prevailing procedures and ways of working in e-commerce & overall Digital marketing Unmatched supervision, research, and troubleshooting skills. Exceptional consulting and quality assurance abilities Exceptional presentation and communication skills Analytical, organized and detail-oriented Collaborative partner, even tempered in a deadline-driven environment Assertive and collaborative with ability to motivate others to succeed

Overview of job: We are looking for Group Head - eCommerce. We seek a collaborative and results-driven Group Head eCommerce with a passion for delivering an exceptional online customer experience to join our eCommerce team. Reporting of the role This role reports to the Director E-commerce. 3 best things about the job: 1. Opportunity to work with one of the fastest growing industry 2. Culture of learning, opportunities, creativity, and teamwork 3. Opportunity to work with some of the biggest brands across industries In this role, your goals will be: In three months: You will be able to get a decent grip on the business that you are supporting Work closely with partners/ marketplaces to build plans, AOPs & pitches Develop and advice on campaign strategies for clients across marketplaces, platform and properties, in accordance with brand goals Ensure consistent and efficient planning, execution, analysis, and optimization of campaigns as per brand s objectives to ensure stellar customer experience Review performance of key metrics against set goals, benchmarks and previous performance Work closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media Identify trends, benchmarks and best practices Support new business pitches and onboarding Maintain P&L to ensure profitability and optimum utilization of resources for concerned cluster. In six months: You will have started making significant business impact through your understanding, knowledge, and initiatives In 12 months: You would have successfully accelerated this vertical in the agency What your day job looks like at WPP Media: Drive eCommerce sales through effective and efficient campaigns Ensuring Client success on listing new products and campaigns Coordinate with teams across the group on content, execution of brand and e-commerce activities Mapping trends, reviewing and advising client on campaign success on ecom Capitalise on the latest marketing opportunities on ecom sites Support in managing operations for new projects Gather key insights for performance improvement, developing marketing programs/campaigns Prepare and present budget and forecast reports Basic knowledge and understanding of other channels - Facebook, Google, Programmatic Minimum qualifications: Bachelor s degree 5-7 years experience in Ecom. Experience preferable at brand side or private label at ecom marketplace. Any experience on platform search on ecommerce sites is a plus Sound knowledge of prevailing procedures and ways of working in e-commerce & overall Digital marketing Unmatched supervision, research, and troubleshooting skills. Exceptional consulting and quality assurance abilities Exceptional presentation and communication skills Analytical, organized and detail-oriented Collaborative partner, even tempered in a deadline-driven environment Assertive and collaborative with ability to motivate others to succeed

Handles employee engagement activities for the sales force. Analyses performance and aids in improvement of performance through HR interventions. Proactively supports the delivery of HR Processes. Required Candidate profile Actively identifies gaps, proposes and implement changes necessary to cover risks. • Drives recruitment for assigned business channels within the prescribed timelines.

Apply Job Type Full-time Description Why work at nimble This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building! Who we are! nimble solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join over 1,100 surgical organizations that trust nimble solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle. What you ll be doing! nimble solutions ( nimble and f/k/a National Medical) is seeking a detail-oriented Senior Quality Assurance Analyst to join our team and play a pivotal role in ensuring the accuracy and completeness of claims for our Ambulatory Surgery Centers (ASCs) and Professional Accounts Receivable operations. As part of a market-leading brand in a high-growth industry, this role offers an exceptional opportunity to work closely with leadership while gaining valuable experience in a dynamic and supportive environment. The primary responsibility of this role is to audit AR claims against an established rubric, ensuring they meet quality and compliance standards. Your expertise will directly impact operational excellence by driving improvements in claims accuracy and supporting a culture of accountability and precision. The ideal candidate will have a proven track record in Claims, revenue cycle management, and auditing. Success in this role requires exceptional attention to detail, strong analytical skills, and the ability to identify patterns and discrepancies in claim processing. You will leverage your expertise to provide actionable feedback to enhance team performance, optimize processes, and ensure compliance with best practices. Join us and contribute to our mission of delivering excellence in healthcare financial management while advancing your career with a company dedicated to growth and innovation. Conduct audits of claims workflows and identify errors, focusing on accuracy, compliance, and process integrity. Flag recurring issues and trends to QA leadership, with special emphasis on high-dollar and repetitive errors that drive avoidable refunds. Provide clear, concise, and actionable feedback from audit findings to operations and training teams to drive continuous performance improvement. Assist in generating weekly audit summaries and trend reports to highlight patterns, root causes, and areas for escalation. Collaborate in recall/root cause analysis sessions to determine corrective actions and support next steps for the claims team. Requirements Who you are! Minimum 2 3 years of experience in healthcare revenue cycle management (claims, accounts receivable, or related functions). Auditing experience in claims or RCM processes strongly preferred. Familiarity with claims workflows, payer rules, and denial management best practices. Ability to recognize error patterns, document findings clearly, and escalate recurring issues when required. Detail-oriented with strong organizational and written communication skills. Experience with RCM systems such as HST, NexGen, eClinicalWorks, or Imagine is considered a plus. Key Competencies Attention to Detail Consistently catches discrepancies in claim issues, payment applications, and supporting documentation Basic Analytical Thinking Able to recognize patterns or errors in audit data and summarize them clearly Time Management Meets daily and weekly audit quotas and prioritizes high-impact accounts effectively Process Adherence Follows established audit checklists, SOPs, and compliance protocols without deviation Communication of Findings Clearly documents audit results and provides concise, constructive feedback to QA Leadership

Min 6 yrs Experience in ITES, Good communication, Project Planning & Client Mgt, budget & resource mgt, People & Production Mgt, Performance & Quality Monitoring, Experience in handling international client & Knowledge on AI/ML is added advantage.

We are seeking experienced and inclusive leaders to oversee our Due Diligence Research Operations in the APAC hubs of Penang, Bangalore, and Mumbai. As a leader in this role, you will be responsible for managing a local team, driving efficiency and quality, and supporting the implementation of our multi-contributor model. Your contribution will be instrumental in delivering high-quality research and fostering a collaborative and high-performing culture. Key Responsibilities: - Lead daily operations to ensure the timely, accurate, and high-quality delivery of due diligence reports. - Drive team productivity and performance through coaching, feedback, and leveraging data insights. - Cultivate a high-performance culture that values inclusion, accountability, and growth. - Support the implementation of the multi-contributor model to facilitate collaborative report delivery. - Develop and support team members by setting clear goals, creating development plans, and providing recognition. - Ensure compliance with global quality and regulatory standards. - Collaborate with regional and global teams to align on strategy and exchange best practices. What You Bring: - Proven experience in managing research or compliance operations in a global context. - Strong people leadership skills with a demonstrated track record of building inclusive and high-performing teams. - Ability to enhance quality and performance while leading through change. - Excellent communication and stakeholder engagement skills. - Knowledge of APAC regulatory environments is a plus. - Bachelor's degree required; relevant certifications preferred. Join us and become part of a team that prioritizes innovation, quality, and continuous improvement. If you are prepared to elevate your career and make a substantial impact, we are eager to hear from you. LSEG is a prominent global financial markets infrastructure and data provider dedicated to driving financial stability, empowering economies, and enabling customers to achieve sustainable growth. Our culture is founded on our purpose, which is supported by our values of Integrity, Partnership, Excellence, and Change. These values are at the core of our identity, guiding our decision-making and actions daily. By joining us, you will be part of a vibrant organization comprising 25,000 individuals across 65 countries. We value your uniqueness and encourage you to bring your authentic self to work, enriching our diverse workforce. You will be immersed in a collaborative and innovative culture that fosters the generation of new ideas. We are committed to sustainability across our global operations and take pride in assisting our customers in meeting their sustainability objectives. Through our charity, the LSEG Foundation, we provide charitable grants to community groups that facilitate access to economic opportunities and aid in building a secure future with financial independence. Team members can engage through fundraising and volunteering efforts. LSEG provides a range of customized benefits and support, including healthcare, retirement planning, paid volunteering days, and initiatives promoting wellbeing. If you are a Recruitment Agency Partner, it is crucial and your responsibility to ensure that candidates applying to LSEG are acquainted with our privacy notice, which details the personal information we may hold, its usage, your rights, and how to reach us as a data subject.,

KPI Partners is seeking a dynamic and experienced Senior Incorta Support Team Lead to join our team. In this role, you will be responsible for leading the Incorta support team, ensuring effective management of support processes and delivering high-quality service to our clients. You will play a critical role in guiding, training, and mentoring team members while collaborating with other departments to drive continuous improvement. Key Responsibilities: - Lead and manage the Incorta support team, ensuring timely resolution of client issues and effective knowledge transfer. - Provide hands-on support and advanced troubleshooting for Incorta-related inquiries, ensuring high client satisfaction. - Develop and implement best practices for support processes, enhancing efficiency and team performance. - Foster a collaborative environment, encouraging team development through mentorship and coaching. - Analyze support metrics to identify trends and areas for improvement, facilitating root cause analysis and preventive measures. - Collaborate with product management and development teams to communicate customer feedback and drive product enhancements. - Create and maintain comprehensive documentation for support procedures, troubleshooting guides, and knowledge base articles. - Organize training sessions and workshops for team members to ensure up-to-date knowledge of Incorta products and features. - Act as a point of escalation for complex support issues and work closely with stakeholders to ensure timely resolution. Qualifications: - Bachelors degree in Computer Science, Information Technology, or a related field. - Minimum of 5 years of experience in technical support or a similar role, with at least 2 years in a leadership position. - Strong knowledge of Incorta platform, data analytics, and BI tools. - Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment. - Strong communication and interpersonal skills, with the ability to engage effectively with clients and team members. - Proven ability to lead teams and drive performance improvement. - Familiarity with project management methodologies and tools is a plus. What We Offer: - Competitive salary and benefits package. - Opportunity to work with a talented and dedicated team in a growing organization. - Professional development and growth opportunities. - A dynamic work environment that fosters innovation and collaboration. If you are a proactive leader with a passion for technology and customer service, we encourage you to apply for the Senior Incorta Support Team Lead position at KPI Partners.

Responsibilities & Key Deliverables Conducting Engine ECU Calibration activities for Combustion optimisation, vehicle driveability and validation requirements. Analysis of the captured data and report preparations. Field Issue resolution for ECU calibration related issues. Preparation of DVP and DFMEA. Engine Benchmarking activities related to performance and emission components. Engine endurance plan development, coordination for testing, analysis of data and reporting. Feedback to design team on combustion variables, performance, issues reported, suggestions on performance improvement etc. Coordination/ conducting engine testing at Third party locations Preferred Industries Manufacturing Consulting Tractor Automobile Education Qualification Masters in Technology; Bachelors of Technology; Masters in Technology in Mechanical; Bachelors of Technology in Mechanical; Masters in Technology in Automobile; Bachelors of Technology in Automobile General Experience 2+ Critical Experience System Generated Core Skills Analytical Thinking Creative Thinking Interpersonal Skills Microsoft Office Team Management Requirement Analysis Calibration Issue Management Design Verification Plan (DVP) Design Failure Mode and Effects Analysis (DFMEA) Benchmarking Data Analysis Reporting Continuous Improvement Process Knowledge - Engine Assembly Engine Testing System Generated Secondary Skills