408 Performance Improvement Jobs - Page 17

Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being the world s most customer centric company. Key job responsibilities As Team Manager, you will be responsible for : Managing a team of ML Data Associates. Executes plans for the team to handle multiple ML queues within a defined process area. Identifies risks and ensures proper escalation; maintains confidentiality and compliance. Responsible for meeting SLAs and task completion targets for specific queues within capacity limits. Collaborates with internal and external teams to achieve business goals. Analyzes data to highlight trends and gaps; reports key metrics. Presents data during business meetings and reviews. Designs and implements process improvement projects affecting team performance; participates in new workflow rollout projects. Provides guidance on work types and prioritization; manages straightforward objectives as well as ad hoc requests. Creates and implements performance improvement plans for associates; offers regular coaching and feedback on quality, performance, behavior, and career development. Manages team performance based on metrics and deliverables. Holds team members accountable for performance, adherence to rules, and guidelines. Support hiring and training of new Associates A day in the life As Team Manager, you will be responsible to : Manage & monitor performance on job or queue adherence, volume, and quality Support hiring and training of new Associates Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis Track quality and utilization metrics Provide regular, formal & informal feedback to direct reports Identify and help implement process-related improvement using methodologies Communicate effectively About the team Artificial General Intelligence Data Services (AGI DS) mission is to provide high-quality labelled data at high-speed and low-cost for machine learning (ML) technologies. Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management. Proficiency in verbal and written communication skills Experience in understanding performance metrics and developing them to measure progress against key performance indicators Overall 4+ yrs of work experience out of which, min 1+ yrs of people management experience Must have driven process improvements in the current role Experience with process improvement/quality control tools and methods Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues Excellent communication, strong organizational skills and very detail-oriented Strong interest in hiring and developing people in their respective roles Leadership experience in coaching and performance management Experience in managing process and operational escalations Experience with aspects of speech and language technology

You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities Were seeking a Team lead for our LM operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations - Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. Ability to manage day and night shifts. - 1+ years of sales experience - Bachelors degree - 2+ years of sales experience - Bachelors degree in business administration, finance, economics, computer science, data science, engineering, or other related field

You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies - including attendance tracking - are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates performance - including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities Were seeking a Team lead for our LM operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations - Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. - Driving performance management of your team members. Preparing and implementing training and development plans for associates. - Continuously improve the delivery process and attain a sustained level of delivery performance improvement. - Conducting 4M and 5S audits for the delivery station on a daily basis. - Stand-in for Area Manager. Ability to manage day and night shifts. asic qualifications 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Experience in customer-facing environment, warehousing, logistics or manufacturing

The Employment Counsel (India & APAC) will provide comprehensive legal advice, guidance and strategic input on all matters related to India & Asia Pacific (India, South Korea, Japan, Hong Kong, Singapore & Australia) employment law and employee relations. The Employment Counsel (India & APAC) will work closely with the global Employment Law team and other key stakeholders across Legal, Regulation, Tax, Compliance, Human Capital, and the wider firm. PRIMARY RESPONSIBILITIES: Your responsibilities will include: Serves as a subject matter expert and trusted advisor on India employment law and employee relations matters. Able to advise independently on all but the most complex India matters. Co-ordinates with external counsel and Counsel, Employment Law (EMEA & AIPAC) to advise on non-India APAC employment law and employee relations matters, escalating matters appropriately. Types of work covered include: o Advising on complex hires, internal transfers, office expansions, restrictive covenants, terminations, pay equity and expanding opportunity issues. o Managing employee relations issues and internal investigations (i.e., discrimination / harassment / retaliation). o Advising Human Capital on performance management (i.e., performance improvement plans), probation reviews, and disciplinary issues. o Maintaining knowledge of regulations, laws, industry trends and practices that may affect firm; tracking new developments, assessing and evaluating risk and advising accordingly to ensure compliance o Advising on employment law aspects of mergers and acquisitions o Managing employment-related arbitration, litigation, mediation whenever required o Familiarity with industry compensation practices Additional EMEA & AIPAC aspect to role include: o Taking ownership of developing and updating EMEA & AIPAC templates used by Human Capital (i.e., offer letters, separation agreements, promotion letters, etc.) o Working on EMEA & AIPAC workplace-related training requirements and partnering with Human Capital on training design. o Maintaining, updating and drafting Employee Handbooks and other employee policies. o Managing and maintaining employee relations case management tracker and system. Qualifications & Experience Law degree and qualified solicitor Indicative guide of 10+ years of relevant experience at a top-tier law firm or in-house at a global financial services firm (although equivalent experience will be considered) Extensive understanding and experience of employment law across India and, preferably, the Asia Pacific region generally Thrives in a fast-paced, rigorous work environment ; effectively prioritizes and meets deadlines Thinks critically and proposes business-oriented solutions that combine excellent judgement, creativity, risk-taking and technical expertise Fluency and familiarity with complex compensation arrangements, including incentive compensation. Influences and impacts decision-making through strong business acumen and negotiation skills Superior collaboration and interpersonal skills; builds and maintains strong relationships/credibility with relevant internal stakeholders Exceptional communication skills, both written and oral; ability to distill complex concepts into discernable terms Ability to work collaboratively, in partnership with Employment Law team and Human Capital Adept at managing external counsel to ensure that they produce high quality work product and meet deadlines/budgets Highly motivated and proactive; proven work ethic Possesses professional integrity and the discretion, tact and ability to maintain confidentiality

Job Title: Senior Sourcing Engineer - Indirect Sourcing Purpose: The Senior Sourcing Engineer will be responsible for managing and optimizing sourcing activities at GECIA for non-core/indirect procurement such as resource augmentation, software licenses, project services, training, and material procurement. The role emphasizes strong contractual negotiation, vendor management, purchasing compliance, and operational efficiency improvement. Key Responsibilities: Manage end-to-end sourcing operations for indirect categories including external resources, software licensing, project materials, and ad-hoc purchases. Evaluate, develop, and manage the vendor base, including commercial negotiations, contract finalization (NDA/SLA), and onboarding. Lead negotiations on pricing, contractual terms, and service agreements with vendors and suppliers. Drive cost-saving initiatives and identify efficiency improvements throughout the purchase-to-pay (P2P) cycle. Ensure compliance with legal, regulatory, and organizational procurement policies. Maintain vendor master data, track supplier performance, and conduct regular supplier audits and reviews. Create and maintain purchasing documentation, including contracts, audit reports, and operational records. Collaborate closely with internal stakeholders such as Competence Leaders, ACBS, Finance, and Business Users to align sourcing needs with business goals. Support license management processes, including procurement and renewals of software tools and systems. Monitor key performance indicators (KPIs) related to sourcing and drive continuous process improvements. Provide backup support to the indirect sourcing function when required. Required Skills & Experience: Bachelor s degree in engineering/technology (Mechanical / Production / Electrical). Minimum 4 to Maximum 8 years of experience in indirect sourcing, vendor management, and contract negotiations. Hands-on experience managing external resource vendors, software licensing procurement, service agreements, and project purchases. Strong understanding of purchase-to-pay (P2P) cycle management and operational risk control. Expertise in drafting, reviewing, and negotiating commercial contracts and agreements. Experience in cost optimization, process efficiency, and supplier performance improvement. Proficiency in Microsoft Office Suite, particularly MS Excel and MS Word. Excellent verbal and written communication skills in English. Strong planning, organizational, and stakeholder management skills. Preferred Skills (Good to Have): Exposure to License Management systems/tools. Experience in ERP procurement modules. Knowledge of sourcing in a global/multicultural environment. Personality Traits: Proactive and results-driven with a customer-centric approach. Strong interpersonal skills with the ability to collaborate across teams. Highly organized, methodical, and detail oriented. Ability to work independently and manage priorities effectively under pressure. Flexible and adaptable to dynamic business needs. Creative problem-solver with a focus on process improvements and operational excellence. Work Location: GECIA (Global Engineering Centre) - Hinjewadi, Pune, India. City Pune Last Day to Apply 28-05-2025

Qualification & Experience: 1) Graduate with 4 to 6 years of experience in ABAP RICEF Development. 2) Ideally 2 to 4 years of experience in SAP UI5 application development. 3) Interfaces: ALE/IDOC, RFC, Proxies a. Able to design, develop, debug interfaces to and from System b. Design, develop and maintain custom developments in SAP c. Substantial experience in performance tuning programs that are time/resource intensive 4) Conversions: BDC, BAPI, LSMW 5) Experience in SAPUI5 controls and Fiori architecture 6) Expertise in HTML5, JAVA /J2EE, JQuery, Java Script, JSON and XML. 7) Exposure to S4HANA 8) Good problem solving and analytical skills Responsibilities Understand business processes of SAP landscape Define/suggest SAP best practices and Golden rules. Perform root cause analysis and performance improvement Performance Tuning - ability to analyse and fine tune existing programs. Excellent communication skills as required to engage customer on requirements and delivery. Good problem solving and analytical skills Customer facing skill. Worked with European customers Success Metrics Success will be measured in a variety of areas, including but not limited to Consistently ensure the on-time delivery and quality (first-time-right) of the projects Bring innovative cost effective solutions Achieve the customer satisfaction Total Experience Expected: 04-06 years Graduate with 4-6 years of experience in ABAP+UI5

CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com . OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.onx.com . Job Purpose: Leading and mentoring a team of junior data engineers within an agile framework. Writing efficient, fault-tolerant, production-level code for your deployment. Collaborating with Solution Architects to champion solutions and standards for complex big data challenges. Ensuring best practices are followed within the team. Advising colleagues on technical concepts and translating them into actionable insights for decision-making. Supporting development and operations by ensuring high-quality, operationally stable systems. Key Specifications: Basic understanding of banking and financial services domain to understand requirements. Familiarity with agile development methodology / JIRA and requirements backlog management. Involvement in development projects, with exposure to Financial Crime Compliance areas such as Client Lifecycle Management, Know Your Customer (KYC) and Customer Due Diligence (CDD) General development environment skills (code control, IDE s), understand processes such as unit testing, documentation, design Key Responsibilities Analyze large datasets to derive actionable insights. Develop machine learning models to solve complex business problems. Collaborate with cross-functional teams to understand data requirements. Design and maintain databases for efficient data storage and retrieval. Implement and optimize algorithms for performance improvement. Create visualizations to present findings to stakeholders. Conduct statistical analysis to identify patterns and trends. Provide training and support to team members on data tools. Document processes and methodologies for data analysis tasks. Stay updated with industry trends and best practices in data science. Participate in requirements gathering with business users. Develop prototypes and proof-of-concept applications. Implement data pipeline processes for real-time analytics. Utilize business intelligence tools for reporting and performance metrics. Ensure compliance with data privacy regulations and policies. Work Exp: 4- 7 yrs Edu: Any Bachelors Degree / Master Degree Certification: NA Work Location: Bangalore (Hybrid)

Job Posting Title: SUPV II CUSTOMER SERVICE Band/Level: 5-3-M Education Experience: Bachelors Degree (High School +4 years) Employment Experience: 7-10 years Job Overview TE Connectivity Ltd. is a $14. 9 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 80, 000 employees, including more than 7, 500 engineers, working alongside customers in approximately 150 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www. te. com Roles and Responsibilities ROLE OBJECTIVE: Supervisor Customer Solutions Support will be responsible of a team of Associates for supporting all Customer Service-related tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support the whole EMIA Customer Solutions, intercompany business. He/She must get the new tasks for the team and support transition smoothly. This role requires cross functional support by which the team gain process knowledge. Supporting all kind of TEOA initiatives and track daily key KPI s and ensure 100% quality. RESPONSIBILITIES: Managing customer service teams Analyze and identify the right trainings based on their expertise and skill set Identify the high potential and critical talents and set the career path Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis Interact with internal stake holders on a regular basis On-board new employees and ensure they get the trainings Handling internal and external customer escalations Review, Analyze and answer customer complaints Hiring right employees and provide the training Set the right KPI s and developmental goals for the team Ensuring a daily Performance Improvement Management with team Analyzing monthly VOC and defining appropriate actions Evaluating performance and behavior by conducting 1:1 meeting. Taking necessary actions if there is any deviation in performance or behavior. Conducting root cause analysis for the customer escalation and taking corrective and preventive actions Identify and create the back up for supervisor of the respective team Driving TEOA according to Star Level Requirements and supporting continuous improvement projects (Kaizen Events, Six Sigma Projects) Driving team initiatives to keep motivation and performance on a high level Share monthly reports summarizing the assigned team s performance. Desired Candidate QUALIFICATIONS EXPERIENCE / KNOWLEDGE : Graduation in any stream Minimum 7-9 years of work experience in Customer Service environment - Order management domain. Hands on experience in SAP is preferred Knowledge in the Supply Chain Processes Expertise in the SAP - SD / MM module Minimum 2 years of team managing experience. Competencies Managing and Measuring Work Building Effective Teams Motivating Others Values: Integrity, Accountability, Inclusion, Innovation, Teamwork SET : Strategy, Execution, Talent (for managers) ABOUT TE CONNECTIVITY TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85, 000 employees, including 9, 000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www. te. com and on LinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events Employee Resource Group Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site. Location: