965 Performance Improvement Jobs - Page 13

NEC Software Solutions (India) Private Limited is a leading provider of end-to-end IT services across various sectors, with offices in Mumbai (Worli & Airoli) and Bangalore. Serving industries such as publishing, media, financial services, retail, healthcare, and technology worldwide, we have a diverse customer base ranging from startups to large listed companies. With over 30 years of experience, we are known for exceeding customer expectations and delivering high-quality software products. Our team of over 1300 talented individuals is dedicated to providing top-notch offshore support and technology services. Job Title: Snr Analyst (M&A and FP&A) Location: Mumbai Reporting To: Finance Director - M&A & Projects and FC FP&A Key Relationship(s): Finance Director, FC - FP&A, and BU Financial Controllers Job Purpose: The Snr Analyst will collaborate closely with financial, operational, and corporate functions to support post-merger integration activities and conduct in-depth analysis of the core business. This role plays a key part in assisting with M&A activities and providing support to the FP&A team in reporting. Responsibilities and Duties: 1. Assist in M&A post-merger integration and related reporting. 2. Develop integration plans addressing operational, financial, and cultural differences. 3. Create financial models to assess various risks and impacts of acquisitions or disposals. 4. Support continuous improvement programs and control environment projects. 5. Manage the CFO KPI dashboard and other key metrics. 6. People management and support including overseeing a FP&A analyst. Personal Qualities, Skills, and Experience: - Strong knowledge in IFRS, M&A integration, and performance improvement. - Business transformation expertise in strategy, operational transformation, and value creation. - Experience in major advisory or management consultancy firms is advantageous. - Bachelor's degree (MBA or advanced business management degree preferred). - Proficiency in financial analysis, financial modeling, and Microsoft Office. - Strategic thinking aligned with the company's goals. - Project management skills with the ability to handle complex projects. - Strong interpersonal, communication, and facilitation skills. - Ability to thrive in a fast-paced and challenging environment. - Qualification in accounting/finance or a business degree with an accounting module. If you have the required qualifications and skills and seek a challenging yet rewarding opportunity in the finance domain, we welcome you to apply for the Snr Analyst position at NEC Software Solutions.,

As the successful candidate for this role, you will be responsible for overseeing the day-to-day operations across properties to ensure smooth and consistent service delivery while maintaining adherence to company standards. You will conduct regular audits and site inspections to monitor cleanliness, guest satisfaction, safety, and compliance with standard operating procedures. Additionally, you will promptly address guest feedback and complaints, taking corrective actions as necessary. Your role will involve developing, managing, and monitoring various budgets such as profit and loss, forecasts, par stock, food and beverage costs, utilities, and labor costs. You will be expected to identify cost-saving opportunities without compromising service quality, prepare financial reports for senior management, and implement revenue growth strategies. In this position, you will set regional targets for occupancy, average daily rate, guest satisfaction, and revenue, and track progress accordingly. You will also be responsible for developing and implementing business and yield management strategies by analyzing market trends to optimize pricing and positioning. Collaboration with the marketing team to create local promotions and partnerships will be essential. Moreover, you will supervise and mentor property-level Managers, conduct formal performance reviews, and create development plans. Planning and executing training programs to uphold high service standards and regulatory compliance will be part of your responsibilities, along with fostering a culture of high engagement and succession planning within the team. Building and managing relationships with owners, suppliers, travel agencies, and other stakeholders will be crucial. You will conduct vendor performance reviews, negotiate contracts, and ensure the procurement of quality products and services. Compliance with health, safety, security, and local regulations will also be a key aspect of your role, requiring regular safety audits, firewalks, and emergency preparedness drills. This role will involve frequent travel to properties to provide hands-on management and direct engagement with teams. The position is full-time and offers benefits such as cell phone reimbursement, health insurance, and a provident fund. The work location is in person.,

Join our Team About this opportunity: Ericsson is excited to offer a new job opportunity in MS Optimization and Performance Management. This vital position focuses on the direct management and execution of optimization initiatives, aiming to enhance the overall performance of our network and IS/IT infrastructure. Our team member in this role secures the adequate utilization and interaction between all resources in network domains, whether individually or collectively. The positions ultimate objective is to meet the specified Service Level Agreement (SLA) and deliver an optimum, cost-effective topology and configuration. What you will do: - Collect and analyze network capacity and performance data. - Report network data analysis for strategic decision-making. - Update network database configuration as required. - Coordinate the collection of performance and capacity data. - Monitor service requests and resource usage. - Collect field services data upon request. - Execute solutions for increasing capacity and performance improvement. - Perform optimization to maintain the end-user quality of service. - Identify any deviations in network performance. - Carry out active tests to simulate user behavior. - Use passive traffic monitoring to gauge the network-wide user experience. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Ericsson Traffic Monitoring and Analysis Competence. - System and Network Configuration. - Network Configuration And Change Management. - MS TOP. - Troubleshooting skills. - Network Capacity Management. - Network Performance. - End-user Quality of Service,Optimization. - ITIL Framework.

Data: integrate data in a flexible, open & scalable platform to power healthcare s digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work

About Us At SentinelOne, we re redefining cybersecurity by pushing the limits of what s possible leveraging AI-powered, data-driven innovation to stay ahead of tomorrow s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you re excited about solving complex challenges in bold, innovative ways, we d love to connect with you. What are we looking for SentinelOne is looking for a Manager, Technical Support to join our Global Technical Support organization. The Manager, Technical Support will report to the Senior Manager of Support and Services and lead a team of Technical Support Engineers across the APJ region. What will you do Ensure excellent customer service is provided through all channels Reduce customer effort by optimizing troubleshooting iterations, promoting supportability enhancements, and acting with the voice of the customer Own escalations, engage customers directly, and follow up until mitigation/resolution Monitor quality KPIs to address concerns quickly and effectively Manage resources efficiently to deliver all assignments, especially resiliency, and ability to support all assigned products Mentoring and coaching of managers and engineers Conduct weekly 1x1 meetings with direct reporters and skip-level meetings with individual contributors in the group Recruit and promote talents Collaborate with HRBP/People Organization to manage career path, maintain employees well-being, and recognize outperformers Ensure knowledge & skills gaps are addressed in a timely manner Promote initiatives to improve performance at all levels Drive continuous improvement through debriefs and enrichment activities Ensure Performance Improvement Plans are set and executed with low performers Demonstrate a can-do approach and assist colleagues from different teams/organizations What skills and knowledge should you bring Bachelor s degree with at least 5-8 years of experience in a customer-facing role and at least 3 years of experience in managing Technical Support teams Experience with Call Center technology, including ACD, workforce management, agent productivity tools, and quality management tools Excellent verbal and written communication in English Innovative approach, strong self-awareness Network or Endpoint Security background Knowledge of cybersecurity & vulnerabilities Experienced with cloud technologies Experience on Linux & Mac skill Must be experienced and comfortable working in a fast-paced entrepreneurial environment and able to deal well with change and ambiguity Experience with support tools including ticketing and knowledge management Exceptional analytical, strategic, and problem-solving skills Candidates who are based in Bangalore would be highly preferred. Why us You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry. Health Insurance Industry-leading gender-neutral parental leave Paid Company Holidays Paid Sick Time Employee stock purchase program Employee assistance program Gym membership Cell phone/wifi allowance Numerous company-sponsored events, including regular happy hours and team-building events

Description About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Overview of job: We are looking for Manager- eCommerce. We seek a collaborative and results-driven eCommerce Executive with a passion for delivering an exceptional online customer experience to join our eCommerce team. Reporting of the role This role reports to the E-commerce Director 3 best things about the job: 1. Opportunity to work with one of the fastest growing industry 2. Culture of learning, opportunities, creativity, and teamwork 3. Opportunity to work with some of the biggest brands across industries In this role, your goals will be: In three months: You will be able to get a decent grip on the business that you are supporting Work closely with partners/ marketplaces to build plans, AOPs & pitches Develop and advice on campaign strategies for clients across marketplaces, platform and properties, in accordance with brand goals Ensure consistent and efficient planning, execution, analysis, and optimization of campaigns as per brand s objectives to ensure stellar customer experience Review performance of key metrics against set goals, benchmarks and previous performance Work closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media Identify trends, benchmarks and best practices Support new business pitches and onboarding Maintain P&L to ensure profitability and optimum utilization of resources for concerned cluster. In six months: You will have started making significant business impact through your understanding, knowledge, and initiatives In 12 months: You would have successfully accelerated this vertical in the agency What your day job looks like at WPP Media: Drive eCommerce sales through effective and efficient campaigns Ensuring Client success on listing new products and campaigns Coordinate with teams across the group on content, execution of brand and e-commerce activities Mapping trends, reviewing and advising client on campaign success on ecom Capitalise on the latest marketing opportunities on ecom sites Support in managing operations for new projects Gather key insights for performance improvement, developing marketing programs/campaigns Prepare and present budget and forecast reports Basic knowledge and understanding of other channels - Facebook, Google, Programmatic Minimum qualifications: Bachelor s degree 3-5 years experience in Ecom. Experience preferable at brand side or private label at ecom marketplace. Any experience on platform search on ecommerce sites is a plus Sound knowledge of prevailing procedures and ways of working in e-commerce & overall Digital marketing Unmatched supervision, research, and troubleshooting skills. Exceptional consulting and quality assurance abilities Exceptional presentation and communication skills Analytical, organized and detail-oriented Collaborative partner, even tempered in a deadline-driven environment Assertive and collaborative with ability to motivate others to succeed Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About us: Skit.ai is the pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. Skit.ai s Collection Orchestration Platform, the world s first solution, streamlines collection conversations by syncing channels and accounts. Skit.ai s Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. Skit.ai has received several awards and recognitions, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. Skit.ai is headquartered in New York City, NY. Visit https://skit.ai/ Job Title : Quality Analyst Voice, Chat & Email (International Collections Process) Location : Bangalore (100% WFO) Shift Hours : 6:30 pm - 3:30 am IST About the Role: Are you detail-obsessed, passionate about consumer conversations, and experienced in quality assurance across voice and digital channelsJoin our fast-paced, AI-powered collections team where every interaction matters. We re looking for a Quality Analyst who can help us maintain the highest standards across voice, chat, and email interactions in a performance-driven environment. What Youll Do Monitor and evaluate consumer interactions across voice, chat, and email to ensure adherence to scripts, compliance standards, and communication quality. Conduct audits and identify improvement areas in agent performance, tone, empathy, process adherence, and resolution accuracy. Collaborate with training and operations teams to provide feedback and support performance improvement. Document quality scores, trends, and red flags, ensuring accurate and actionable reporting. Participate in calibration sessions and contribute to QA guideline refinement. Flag and escalate high-risk or non-compliant conversations per regulatory and internal guidelines. What We re Looking For 2+ years of experience in a Quality Analyst role for international BPO or collections operations, with exposure to voice and digital channels. Strong analytical and listening skills, with a sharp eye for detail and pattern recognition. Excellent verbal and written communication in English. Experience working with QA scorecards, feedback systems, and CRM/dialer tools. Comfortable with US time zones (night shifts) and a fast-changing environment.

Location : Mohali City : Mohali State : Punjab (IN-PB) Country : India (IN) Requisition Number : 38798 JOB DESCRIPTION DRAFDRT Business Title : RPA Developer Reports to (Position ): RPA COE Lead /Solution Architect Global Function : CI and RPA Global Department : CI and RPA Role Purpose Statement: The candidate will be managing activities related to RPA Development (Automation Anywhere / Power Automate) while working closely with local operations leaders, process owners and process SMEs to define, develop and deploy new automation solutions and refine and optimize existing solutions. The candidate will also manage document archiving process, provide enhanced level of customer service to internal and external groups (Bunge Global, Bunge APAC, Counterparties and Statutory teams) and Provide training to other team members on Automation techniques Main Accountabilities : Identifying new process opportunities quickly perform feasibility check and effort estimate Designing automation process solutions in consultation with Solution Architect and in accordance with standard automation design principles and defined best practices. Taking end-to-end ownership and accountability of the assigned projects from definition to delivery phase Continuous communication with stakeholders on progress of automation and quickly adapting as per the feedback received Provide visibility to areas of risks, inter-dependencies of or conflicts with other business units and regional efforts and recommend and/or implement solutions to address any issues/risks or conflicts. Understand and shape leading, and emerging practices based on industry trends and external market intelligence to proactively drive value and high performance for Bunge Ensure Completeness of RPA Project Documents and provide Audit logs to Audit team to make the Audit Process smooth and effective Impact/ Dimensions: Ability to deliver 5-6 complex Robotics Process Automation Projects per annum Ability to generate 3-4 FTEs savings per annum Key Performance Indicators (KPIs) : Numbers of automations delivered Numbers of FTEs Efficiency generated Project cycle time met percentage Compliance to RPA Lifecycle Tool documentation CSAT score Major Opportunities and Decisions : Ensuring industry standard RPA best practices are followed so that scalability and reusability of the automations is easy Work towards performance improvement of processes to enhance customer satisfaction Communication with stakeholders to ensure the feedback is taken on timely basis and all approvals are taken as per the defined lifecycle process Management/Leadership : Good knowledge of the RPA tools and RPA project lifecycle Clear written and oral communication skills High performing problem solver who is able to work collaboratively with other team members Open and able to drive cultural change, Proactive, action- and result-oriented High degree of passion for establishing a customer-oriented mindset Has experience working with operations/process teams to understand the opportunity Key Relationships, Stakeholders & Interfaces . Continuous communication with stakeholders on progress of automation and quickly adapting as per the feedback received Work towards performance improvement of processes to enhance customer satisfaction Knowledge and Technical Competencies : Experience leading RPA Projects using proven methodologies (e.g., BluePrism, Automation Anywhere, Power Automate) Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook, Access, MS SQL) Good programming/Scripting knowledge on VBA/VB/java/C# script (or any scripting language like python) is a plus Delivered at least 5 RPA Automation Projects using Automation Anywhere / Power Automate as RPA Tool Extensive knowledge of current shared services enabling technologies required to enable the BBS Education/Experience : Graduate with at least 3 5 years of work experience in Process Automation role with Leading BPO / SSC / ITES as RPA Developer (Automation Anywhere / Power Automate) Ability to provide high quality level of customer service Strong written & oral communications skills in English. Knowledge of Asia languages added advantage. Strong problem solving & organization skills History of successfully delivering results in a global, cross-functional environment Strong communications and presentation skills, the ability to make the complex, detailed information clear and actionable, as well as strong influence management skills to gain alignment and commitment.

About this opportunity: Ericsson is excited to offer a new job opportunity in MS Optimization and Performance Management. This vital position focuses on the direct management and execution of optimization initiatives, aiming to enhance the overall performance of our network and IS/IT infrastructure. Our team member in this role secures the adequate utilization and interaction between all resources in network domains, whether individually or collectively. The positions ultimate objective is to meet the specified Service Level Agreement (SLA) and deliver an optimum, cost-effective topology and configuration. What you will do: - Collect and analyze network capacity and performance data. - Report network data analysis for strategic decision-making. - Update network database configuration as required. - Coordinate the collection of performance and capacity data. - Monitor service requests and resource usage. - Collect field services data upon request. - Execute solutions for increasing capacity and performance improvement. - Perform optimization to maintain the end-user quality of service. - Identify any deviations in network performance. - Carry out active tests to simulate user behavior. - Use passive traffic monitoring to gauge the network-wide user experience. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Ericsson Traffic Monitoring and Analysis Competence. - System and Network Configuration. - Network Configuration And Change Management. - MS TOP. - Troubleshooting skills. - Network Capacity Management. - Network Performance. - End-user Quality of Service,Optimization. - ITIL Framework.

Job summary Training Specialist At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee s workplace performance in conjunction with the company s core values to meet the goal of organization. Amazon is an Equal Opportunity- Trainer Best Behavior 1Listening to associates and be supportive to managers. 2Answering requests and always gets back to people. 3Lead by example, doing what we say and act how we say. 4Must be approachable. 5Must exhibit the best behavior while at work. 6Always be up to date with the latest techniques, tools, and processes. 7Be right, honest, and be willing to accept mistakes. 8Be willing to push their limits and accept more responsibilities. 9Drive in quality & learning related metrics 10Conducting chime sessions & class room training sessions to the stake holders 1. Supervise structured learning metrices and also oversee their results for the assigned territory and region. 2. Managing live performance metrices end to end for the assigned territory. 3. Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning. 4. Maintaining data and analysis through reports on excel (as per business requirement) 5. Ensure completion of new hire training program, coaching & other performance improvement programs on time. 6. Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis. 7. Identifying learning coaches & certifying them. 8. Lead the individual improvement projects to enhance the business performance. 9.Drive Quality & Learning metrics 10.Conducting chime sessions & Class room sessions to the stake holders A day in the life Track the day to day business metrics and plan to visit the mapped stations for metric improvement Daily Reportings and progress updates Involve and engage well with mapped LA/LGs for daily L&D activities Role requirements: 1. Experience in customer service and handling projects will be an added advantage. 2. Should be able to translate and add voice over for the given content in regional languages. 3. Provide support to existing data management through analysis and accurate reports. 4. Capability to present intricate information to a variety of audiences. 5. Proficient in MS Word, excel & PowerPoint 6. Graduate in any field. 7. Excellent organization & interpersonal skills. 8. Person should be flexible working on weekends (in case of business requirement) Role requirements: 1. Should have training experience. 2Data Analyst Experience.

": " About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPPglobal media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Mediashared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Overview of job: We are looking for Manager- eCommerce. We seek a collaborative and results-driven eCommerce Executive with a passion for delivering an exceptional online customer experience to join our eCommerce team. Reporting of the role This role reports to the E-commerce Director 3 best things about the job: 1. Opportunity to work with one of the fastest growing industry 2. Culture of learning, opportunities, creativity, and teamwork 3. Opportunity to work with some of the biggest brands across industries In this role, your goals will be: In three months: You will be able to get a decent grip on the business that you are supporting Work closely with partners/ marketplaces to build plans, AOPs& pitches Develop and advice on campaign strategies for clients across marketplaces, platform and properties, in accordance with brand goals Ensure consistent and efficient planning, execution, analysis, and optimization of campaigns as per brandobjectives to ensure stellar customer experience Review performance of key metrics against set goals, benchmarks and previous performance Work closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media Identify trends, benchmarks and best practices Support new business pitches and onboarding Maintain P&L to ensure profitability and optimum utilization of resources for concerned cluster. In six months: You will have started making significant business impact through your understanding, knowledge, and initiatives In 12 months: You would have successfully accelerated this vertical in the agency What your day job looks like at WPP Media: Drive eCommerce sales through effective and efficient campaigns Ensuring Client success on listing new products and campaigns Coordinate with teams across the group on content, execution of brand and e-commerce activities Mapping trends, reviewing and advising client on campaign success on ecom Capitalise on the latest marketing opportunities on ecom sites Support in managing operations for new projects Gather key insights for performance improvement, developing marketing programs/campaigns Prepare and present budget and forecast reports Basic knowledge and understanding of other channels - Facebook, Google, Programmatic Minimum qualifications: Bachelordegree 3-5 yearsexperience in Ecom. Experience preferable at brand side or private label at ecom marketplace. Any experience on platform search on ecommerce sites is a plus Sound knowledge of prevailing procedures and ways of working in e-commerce & overall Digital marketing Unmatched supervision, research, and troubleshooting skills. Exceptional consulting and quality assurance abilities Exceptional presentation and communication skills Analytical, organized and detail-oriented Collaborative partner, even tempered in a deadline-driven environment Assertive and collaborative with ability to motivate others to succeed Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why weve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region. Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members. Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues. Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks. HR General: Act as stewards of the employee experience and Amazon s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups. This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines. Bachelors degree in Human Resources or related field 3-5 years relevant experience in the areas of HR Partnering Strong HR acumen, including strong problem-solving skills, critical thinking and analysis Experience working in a highly matrixed organization. Ability to identify problems and drive appropriate solutions independently Proven track record of successfully partnering with senior-level stakeholders Masters degree in Human Resources or related field Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven Proven ability to prioritize, meet deadlines and make the best use of available resources Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations Coaching and consulting skills; Ability to work with and influence multiple stakeholders Experience developing and implementing country level or regional HR programs or initiatives.

Whenever a customer visits Amazon and types in a query or browses through product categories, Amazon Search services go to work. Human Labeled Data (HLD) organization helps Search services in providing a better customer search experience by delivering quality data annotation to help improve AI/ML models driving these services. Our vision is to create business value by delivering high quality data at scale. We look to provide easy and scalable labeling solution to support search that are high quality, cost efficient, and secure. Our vision is to enable improvement in the search experience for our customers, by accurately determining labels for products targeted by the search queries received. We collaborate closely with several machine learning (ML) applied science teams that develop and test ML models to improve the quality of semantic matching, ranking, computer vision, image processing, and augmented reality. To support our vision, we need exceptionally talented, bright, and driven people. Duties will include ensuring that standards for productivity and quality assurance are met by your team, taking part in planning, organizing and directing the work of subordinates or others, outline procedures and instructions on work received, make time estimates on new jobs received, ensuring utilization of team is high, mentor and train new/existing team members. If you have what it takes then this is your chance to work hard, have fun, and make history. As a Team Manager, ML Data Ops, you will be responsible for meeting operational and business goals by leading a team of 18 to 22 associates having expertise in one or more processes/functions and proficient in languages other than English. You will also be a driving initiative across sites for process improvements, SoP and guidelines formulation, diving deep to provide data insights as and when required. Your key responsibilities will include (but not limited to) the below: Executes and makes plans to deliver business metrics, and uses data to set/revisit operational goals and manage activities Manages escalations; analyzes data; highlights trends, gaps, etc.; and reports key metrics Prepares data in business meetings/reviews and presents to senior managers and stakeholders Plans capacity and commits to volume by managing resources, queue, shift management, cross training, and leave management Owns and prioritizes work allocation based on business needs with a daily/monthly frequency Owns the output quality of the process managed Performs deep-dive analysis and creates COEs (Correction of Error) based on the deviation, problem, root cause, and solutions Initiates and leads process improvement projects, presents solution proposals, and implements them to other applicable/inscope operational areas Participates and provides adequate support in business reviews with mid-level and senior leadership Participates in newprocess onboarding, i.e., new process/ experiments with complete documentation Participates in or owns modules of solutionbuilding in business process setup, operations front-line setup, cross-functional process activity, tool-build documentation, etc. Demonstrates understanding of performance and leadership bar, applies it effectively to team members and to new hiring decisions Builds robust launch plans for new team members & owns progress tracking of new joiners through administration of launch plans as a mechanism Provides regular coaching and feedback to direct reports Devises and implements performance improvement plans for associates as applicable Identifies and works with top performers for talent development and creates a leadership pipeline for own level Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, tobacco, weapons and other potentially offensive products A Bachelors Degree with relevant experience of 4+ years with 2+ years of people management. Excellent communication (written & oral), strong organizational skills and detail oriented Strong analytical, problem-solving, and critical-thinking skills Comfortable working in a fast paced, highly collaborative, dynamic work environment Willingness to support several projects at one time, and to accept re-prioritization as necessary Experience in e-commerce, retail or advertising Working knowledge of Machine learning Certified or Green belt trained in Lean Six Sigma Familiarity with tools like QuickSight and Tableau

About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise . Overview of job: We are looking for Manager- eCommerce. We seek a collaborative and results-driven eCommerce Executive with a passion for delivering an exceptional online customer experience to join our eCommerce team. Reporting of the role This role reports to the E-commerce Director 3 best things about the job: 1. Opportunity to work with one of the fastest growing industry 2. Culture of learning, opportunities, creativity, and teamwork 3. Opportunity to work with some of the biggest brands across industries In this role, your goals will be: In three months: You will be able to get a decent grip on the business that you are supporting Work closely with partners/ marketplaces to build plans, AOPs & pitches Develop and advice on campaign strategies for clients across marketplaces, platform and properties, in accordance with brand goals Ensure consistent and efficient planning, execution, analysis, and optimization of campaigns as per brand s objectives to ensure stellar customer experience Review performance of key metrics against set goals, benchmarks and previous performance Work closely with the internal stake holders / subject matter experts / channel intelligence team to ensure comprehensive e-commerce approach for both media & non- Media Identify trends, benchmarks and best practices Support new business pitches and onboarding Maintain P&L to ensure profitability and optimum utilization of resources for concerned cluster. In six months: You will have started making significant business impact through your understanding, knowledge, and initiatives In 12 months: You would have successfully accelerated this vertical in the agency What your day job looks like at WPP Media: Drive eCommerce sales through effective and efficient campaigns Ensuring Client success on listing new products and campaigns Coordinate with teams across the group on content, execution of brand and e-commerce activities Mapping trends, reviewing and advising client on campaign success on ecom Capitalise on the latest marketing opportunities on ecom sites Support in managing operations for new projects Gather key insights for performance improvement, developing marketing programs/campaigns Prepare and present budget and forecast reports Basic knowledge and understanding of other channels - Facebook, Google, Programmatic Minimum qualifications: Bachelor s degree 3-5 years experience in Ecom. Experience preferable at brand side or private label at ecom marketplace. Any experience on platform search on ecommerce sites is a plus Sound knowledge of prevailing procedures and ways of working in e-commerce & overall Digital marketing Unmatched supervision, research, and troubleshooting skills. Exceptional consulting and quality assurance abilities Exceptional presentation and communication skills Analytical, organized and detail-oriented Collaborative partner, even tempered in a deadline-driven environment Assertive and collaborative with ability to motivate others to succeed Life at WPP Media & Benefits Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please read our Privacy Notice ( https: / / www.wppmedia.com / pages / privacy-policy ) for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

About Us At SentinelOne, we re redefining cybersecurity by pushing the limits of what s possible leveraging AI-powered, data-driven innovation to stay ahead of tomorrow s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you re excited about solving complex challenges in bold, innovative ways, we d love to connect with you. What are we looking for? SentinelOne is looking for a Manager, Technical Support to join our Global Technical Support organization. The Manager, Technical Support will report to the Senior Manager of Support and Services and lead a team of Technical Support Engineers across the APJ region. What will you do? Ensure excellent customer service is provided through all channels Reduce customer effort by optimizing troubleshooting iterations, promoting supportability enhancements, and acting with the voice of the customer Own escalations, engage customers directly, and follow up until mitigation/resolution Monitor quality KPIs to address concerns quickly and effectively Manage resources efficiently to deliver all assignments, especially resiliency, and ability to support all assigned products Mentoring and coaching of managers and engineers Conduct weekly 1x1 meetings with direct reporters and skip-level meetings with individual contributors in the group Recruit and promote talents Collaborate with HRBP/People Organization to manage career path, maintain employees well-being, and recognize outperformers Ensure knowledge & skills gaps are addressed in a timely manner Promote initiatives to improve performance at all levels Drive continuous improvement through debriefs and enrichment activities Ensure Performance Improvement Plans are set and executed with low performers Demonstrate a can-do approach and assist colleagues from different teams/organizations What skills and knowledge should you bring? Bachelor s degree with at least 5-8 years of experience in a customer-facing role and at least 3 years of experience in managing Technical Support teams Experience with Call Center technology, including ACD, workforce management, agent productivity tools, and quality management tools Excellent verbal and written communication in English Innovative approach, strong self-awareness Network or Endpoint Security background Knowledge of cybersecurity & vulnerabilities Experienced with cloud technologies Experience on Linux & Mac skill Must be experienced and comfortable working in a fast-paced entrepreneurial environment and able to deal well with change and ambiguity Experience with support tools including ticketing and knowledge management Exceptional analytical, strategic, and problem-solving skills Candidates who are based in Bangalore would be highly preferred. Why us? You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry. Health Insurance Industry-leading gender-neutral parental leave Paid Company Holidays Paid Sick Time Employee stock purchase program Employee assistance program Gym membership Cell phone/wifi allowance Numerous company-sponsored events, including regular happy hours and team-building events

Delivering and executing end-to-end programs in Zones, Region in co-ordination with RML&Ds, ZTHs, Sales Desk and LPCs Program management of learning programs for OHs like group coaching, conducting webinars, podcasts etc. Responsible for end-to-end training execution in a blended format for the roles mentioned below Top Agents training and value proposition AP Sales training and value proposition All expert-led sessions for Agent learning journey All Max Ace Talk sessions for Agent learning journey Responsible for product launches Build own capability and get certified to deliver sessions post being trained by an external vendor consultant Responsible for marketing and promoting training programs within the respective cohorts to ensure maximum awareness and coverage of programs Provide guidance for content buildout of sessions by industry experts on specialised programs like business insurance, NRI, cross-sell, HNI selling, networking skills, HNI recruitment, advanced selling skills, Agent Coaching & Development, Building a Sustainable Agency andany other programs identified from time to time Measures of Success 70 % coverage for all training programs for the selected cohort Top two Feedback score on a scale of 5 to be 4.5 and above (content and delivery) 80% of attendees completing / passing pre and post assessments Business performance improvement (pre and post 90 days) - - productivity to go up by 10% 60% of top ADMs, 70% of Office Heads and 30% of superstar agents to adopt mBuddy Key competencies/skills required Functional / Technical skills Strong domain knowledge in financial market with deep expertise in the Insurance sector Knowledge of instructional design / Content design and development Knowledge of content delivery in person and in virtual medium Possess experience in Program / Project Management Experience in managing LMS Ability to understand and communicate concepts quickly and accurately High attention to detail Strong English language writing, editing, proofreading and speaking skills Behavioral skills Action-oriented mindset with a proven track record of delivering quick wins and driving growth whilerefining and translating a long-term vision Ability to work with and manage multiple stakeholders Desired qualification and experience Minimum 10+ years of experience in training delivery and program management in the Insurance sector/ Financial Sector Bachelor s degree (B.Com) Certification in content creation / Instructional Design / related field

As a Fleet Performance Manager at Maersk Tankers, you will play a crucial role in leading the Vessel Performance efforts. You will be responsible for overseeing fleet-wide performance evaluations, conducting technical root cause analyses, and implementing corrective actions. Your main responsibilities will include monitoring and troubleshooting inefficiencies in vessel fuel consumption, engine performance, and auxiliary systems across a global client base. You will coordinate detailed investigations, develop action plans, and work closely with the data performance analyst to identify performance abnormalities. Additionally, you will lead client communications, performance meetings, and monthly vessel performance reviews. It is essential to maintain a deep understanding of modern technologies and serve as a technical advisor for decarbonization and energy efficiency projects. Your role will also involve planning and coordinating crew training, ensuring alignment with client KPIs and regulatory frameworks, and working towards product developments and changing performance standards. The ideal candidate for this position should be a Chief Engineer (Class 1 COC) with recent sailing experience on tankers or gas carriers. You should have at least 2 years of shore-based experience in vessel performance or energy efficiency, strong analytical skills, excellent communication abilities, and experience in stakeholder management. A proven track record in conducting root cause analysis and implementing performance improvement measures is highly desirable. Moreover, you should possess the ability to lead and coach a small performance analyst team for data support and diagnostics. Join Maersk Tankers and be part of a team that values diversity, inclusion, and professional development.,

As the ideal candidate for the position, you will be responsible for overseeing day-to-day operations across properties to ensure smooth, consistent service and adherence to company standards. This will involve conducting regular audits and site inspections to monitor cleanliness, guest satisfaction, safety, and SOP compliance. Additionally, you will need to act promptly on guest feedback and complaints, implementing corrective actions where necessary. In terms of cost management and financial planning, you will be expected to develop, manage, and monitor budgets across various areas such as P&L, forecasts, par stock, F&B costs, utilities, and labor. It will be essential to identify cost-saving opportunities while maintaining service quality, as well as preparing regular financial reports for senior management and driving revenue growth strategies. Your role will also involve setting regional targets such as occupancy, ADR, guest satisfaction, and revenue, and tracking progress accordingly. To achieve this, you will need to develop and implement business and yield management strategies by analyzing market trends to optimize pricing and positioning. Collaboration with the marketing team to create local promotions and partnerships will also be part of your responsibilities. In terms of leadership and talent development, you will be tasked with supervising and mentoring property-level Managers, including those in front of house, F&B, housekeeping, etc. This will involve conducting formal performance reviews and creating development plans, as well as planning and executing training programs to ensure high service standards and regulatory compliance. Fostering a high-engagement team culture and implementing succession planning will also be crucial. Furthermore, building and managing relationships with owners, suppliers, travel agencies, and regional/corporate stakeholders will be essential. This will include conducting vendor performance reviews and negotiating contracts to secure quality products and services. Ensuring compliance with health, safety, security, and local regulations will also be part of your role, requiring regular safety audits, firewalks, and emergency preparedness drills. Frequent travel to properties is a must to ensure hands-on management and direct engagement with teams. This is a full-time position with benefits such as cell phone reimbursement, health insurance, and Provident Fund. The work schedule is in the morning shift, and proficiency in English is preferred. The work location is in person.,

Date 15 Jul 2025 Location: Chennai, TN, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time IN-IS-00 Industrialization Management role in [LOCATION] were looking for Your future role Take on a new challenge and apply your industrialization expertise in a cutting-edge field. Youll work alongside collaborative and results-driven teammates. You'll help shape the future of industrial processes and ensure operational excellence. Day-to-day, youll work closely with teams across the business (Depot Managers, Industrial Central Teams, Services Industrial Networks, Fleet Management & Engineering), oversee the delivery of industrial strategies, and much more. Youll specifically take care of managing industrialization functions for projects, including tooling, methods, and industrial data, but also drive continuous improvement initiatives across safety, quality, and productivity metrics. Well look to you for: Supporting tenders and identifying CAPEX needs Participating in Make-or-Buy (MoB) analyses to optimize project costs Developing and implementing training programs to enhance team capabilities Ensuring consistent execution of industrial strategies for projects Managing the creation and maintenance of industrial documentation, such as work instructions and task sequences Deploying and ensuring compliance with central standards, including Lean tools, EHS, and special processes Driving industrial performance improvements across key KPIs, such as productivity, workload optimization, and method time reduction Providing technical support to operations and managing teams responsible for tools, equipment, and industrial data Sharing and implementing best practices across the industrial network Leading continuous improvement initiatives in Safety, Quality, Cost, and Delivery (SQCD) All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: A graduate engineering background with 5 years of experience in the railway industry, or a technical background with 8-10 years of experience in the railway industry Experience in an international organization is a plus Proven experience as a manager in maintenance or production environments Strong knowledge of industrialization tools, methods, and techniques Familiarity with implementing and managing Quality, Safety, and Environmental systems Proficiency in IT tools (Word, Excel, PowerPoint) Fluency in the local country language and English Strong leadership skills with a team-player mindset Logical, organized, and capable of making sound decisions Excellent communication and interpersonal skills Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from boring daily routines Work with new security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our agile and inclusive working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards senior leadership or specialized technical roles Benefit from a fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. Essential Duties & Responsibilities include the following: Other duties may be assigned by the Department Head and / or its representatives Tracks and documents employee time (punctuality, attendance, ACD minutes, and up-training) Reviews agent performance results daily to ensure all goals are met or exceeded Analyzes and trends agent KPI/Sales performance Identifies performance gaps and prepare action plans for effective coaching and performance improvement during one-on-one feedback Monitors and assesses employee calls to drive performance improvement plans Ensures agent calls are aligned with Quality Assurance objectives and targets, and CSAT expectations Be hands-on and demonstrates a desire to help Global Agents by building effective working relationships, driving individual responsibility, and accountability, and contributing to the site s successful performance Teaches and improves up-selling and technical skills (i.e. improved call handling, navigation and Product information research etc) Reviews and distributes procedure changes/updates in a timely manner. Ensures agents understand changes and are aligned with organizational/site goals Plans and conducts team meetings to share information, calibrate knowledge and performance, and motivate agents to learn and excel Attends assigned Leadership Calibrations Assists and tracks agent password resets Assists, tracks, and coordinates issues with supporting departments, such as IT (computers, headsets, software, etc), HR (payroll issues), and Workforce (overtime, attendance tracking, etc.) Administers HR and Department policies as instructed Conducts annual reviews/PACS/E-valuation Presents his/her team s performance in a business review format either weekly or monthly Supports and enforces Code of Conduct Compliance Requirements and Procedures Dress Code English Only Policy Attitude/Behavior Integrity Call Handling Drives teamwork and team performance Creates, implements, and supports call center initiatives Orients newly assigned members and establishes team mentor/buddies Performs other assigned/related duties within the center as directed Education & Experience Must have completed Rising Star and 7 Habits Must be a graduate of the TL Development Program Bachelor s/College degree from a college or university; or one to two years related experience and/or training; or equivalent combination of education and experience Must be a regular employee Must have at least 6 months tenure in current position No pending or existing DA case Competencies Administration Customer Focus (Core) Decision Making Flexibility Performance Management Quality Orientation (Core) Results Achievement (Core) Leadership Teamwork (Core) Verbal and Written Communication Organizational Understanding If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. A mex GBT s global HR Team is proud to build and nurture the best team in travel. We are looking for people who genuinely care those who understand people, not just processes. What You ll Do: Support functional HRBP in delivering end-to-end HR activities, including; Performance management: partner with leaders to provide guidance and support including coaching, counselling, and performance improvement actions Compensation planning: work with key partners during annual planning to align colleague rewards to performance Process improvement: participate in enhancing policies, procedures, and HR practices Building HR reports, presentations, and documents for project / initiative updates Advocate for colleagues and respond to their questions about HR matters and initiatives Support HRBP with ad hoc admin, project management, Workday actions and employee FAQ. Deliver best in class support to all people processes through developing and maintaining a positive, valuable relationship with business leaders and HR colleagues What We re Looking For: 4+ years of experience in HR, supporting end to end processes Global collaboration; able to work effectively with remote international teams Demonstrated experience delivering complex projects, ideally within a technology or software and services environment Ability to communicate and collaborate effectively with colleagues of every level, understanding of how to adapt style based on situational needs. Detailed understanding of employment law practices in India Natural intellectual curiosity and a passion for your own learning and development; enhancing current skills and nurturing new ones to positively impact the work you do, and the people you partner with Ability to identify trends and measure results, using data, professional insight, analytical, critical thinking, and strategic problem-solving skills Bachelor s degree in Human Resources or Accredited Certification preferred This is a hybrid role based in our office in Gurgaon. We will ask the selected candidate to join us in-office a few days per week. Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don t meet every requirement If you re passionate about our mission and believe you d be a phenomenal addition to our team, don t worry about checking every box;" please apply anyway. You may be exactly the person we re looking for!

The External Data Analyst will be responsible for optimizing spend and reuse of external data. This role is responsible for maintaining a data catalog with harmonized metadata across functions to increase visibility, promote reuse, and lower the annual spend. The External Data Analyst will assess investments in external data and will provide recommendations to the Enterprise Data Council to inform investment approval. This role will work with Global Strategic Sourcing and the Cyber Security Team to standardize contracting of data purchases. The External Data Analyst will also work closely with the data engineering team and external data providers to manage the lifecycle of the data assets. This role will be responsible for co-defining and operationalizing the business process to capture metadata related to the forecast of data purchases. The person in this role will coordinate activities at the tactical level, interpreting Enterprise Data Council direction and defining operational level impact deliverables and actions to maximize data investments. Roles & Responsibilities: Responsible for cataloging all external data assets, including the harmonization of metadata to increase reuse and inform future data acquisitions. Co-develop and maintain the process to consistently capture external data purchase forecast, focusing on generating the required metadata to support KPIs and reporting. Responsible for working with Global Strategic Sourcing and Cyber Security teams to standardize data contracts to enable the reuse of data assets across functions. In partnership with functional data SMEs, develop internal expertise on the content of external data to increase reuse across teams. This includes, but is not limited to, participating in data seminars to bring together data SMEs from all functions to increase data literacy. In partnership with the Data Engineering team, design data standardization rules to make external data FAIR from the start. Maintain the quality of data. In partnership with the Data Privacy and Policy team develop and operationalize data access controls to adhere to the terms of the data contracts to ensure data access controls, compliance, and security requirements are enforced. Maintain policies and ensure compliance with data privacy, security, and contractual policies Publish metrics to measure effectiveness of data reuse, data literacy and reduction in data spend. Functional Skills: Must-Have Skills: Experience managing external data assets used in the life-science industry (e.g., Claims, EHR, etc.) Experience working with data providers, supporting negotiations and vendor management activities. Technical data management skills with in-depth knowledge of Pharma data standards and regulations. Aware of industry trends and priorities and can apply to governance and policies. Experience with data products development life cycle, including the enablement of data dictionaries, business glossary to increase data products reusability and data literacy. Good-to-Have Skills: Ability to successfully execute complex projects in a fast-paced environment and in managing multiple priorities effectively. Ability to manage projects or departmental budgets. Experience with modelling tools (e.g., Visio). Basic programming skills, experience in data visualization and data modeling tools. Experience working with agile development methodologies such as Scaled Agile. Soft Skills: Ability to build business relationships and understand end-to-end data use and needs. Excellent interpersonal skills (team player). People management skills either in matrix or direct line function. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Good presentation and public speaking skills. Strong attention to detail, quality, time management and customer focus. Basic Qualifications: Any degree with 5 - 9 years of experience in Business, Engineering, IT or related field

The External Data Analyst will be responsible for optimizing spend and reuse of external data. This role is responsible for maintaining a data catalog with harmonized metadata across functions to increase visibility, promote reuse, and lower the annual spend. The External Data Analyst will assess investments in external data and will provide recommendations to the Enterprise Data Council to inform investment approval. This role will work with Global Strategic Sourcing and the Cyber Security Team to standardize contracting of data purchases. The External Data Analyst will also work closely with the data engineering team and external data providers to manage the lifecycle of the data assets. This role will be responsible for co-defining and operationalizing the business process to capture metadata related to the forecast of data purchases. The person in this role will coordinate activities at the tactical level, interpreting Enterprise Data Council direction and defining operational level impact deliverables and actions to maximize data investments. Roles & Responsibilities: Responsible for cataloging all external data assets, including the harmonization of metadata to increase reuse and inform future data acquisitions. Co-develop and maintain the process to consistently capture external data purchase forecast, focusing on generating the required metadata to support KPIs and reporting. Responsible for working with Global Strategic Sourcing and Cyber Security teams to standardize data contracts to enable the reuse of data assets across functions. In partnership with functional data SMEs, develop internal expertise on the content of external data to increase reuse across teams. This includes, but is not limited to, participating in data seminars to bring together data SMEs from all functions to increase data literacy. In partnership with the Data Engineering team, design data standardization rules to make external data FAIR from the start. Maintain the quality of data. In partnership with the Data Privacy and Policy team develop and operationalize data access controls to adhere to the terms of the data contracts to ensure data access controls, compliance, and security requirements are enforced. Maintain policies and ensure compliance with data privacy, security, and contractual policies Publish metrics to measure effectiveness of data reuse, data literacy and reduction in data spend. Functional Skills: Must-Have Skills: Experience managing external data assets used in the life-science industry (e.g., Claims, EHR, etc.) Experience working with data providers, supporting negotiations and vendor management activities. Technical data management skills with in-depth knowledge of Pharma data standards and regulations. Aware of industry trends and priorities and can apply to governance and policies. Experience with data products development life cycle, including the enablement of data dictionaries, business glossary to increase data products reusability and data literacy. Good-to-Have Skills: Ability to successfully execute complex projects in a fast-paced environment and in managing multiple priorities effectively. Ability to manage projects or departmental budgets. Experience with modelling tools (e.g., Visio). Basic programming skills, experience in data visualization and data modeling tools. Experience working with agile development methodologies such as Scaled Agile. Soft Skills: Ability to build business relationships and understand end-to-end data use and needs. Excellent interpersonal skills (team player). People management skills either in matrix or direct line function. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Good presentation and public speaking skills. Strong attention to detail, quality, time management and customer focus. Basic Qualifications: Master s degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR Bachelor s degree with 8 - 12 years of experience in Business, Engineering, IT or related field OR Diploma with 14 - 16 years of experience in Business, Engineering, IT or related field

We are seeking a highly motivated individual for our Global Distribution Quality (GDQ) team. This is an incredibly exciting opportunity to join a team of quality professionals in global distribution team. The Sr. Associate QA position will implement and oversee global product distribution and transportation from Amgen s Global Supply Hubs to Amgen s global markets, and provide QA oversight of QA activities for Global Supply Chain operations. Working independently, the individual will be responsible for, but not limited to the following: Perform QA Contact role on the Quality Events, Change Control records, Corrective and Preventive Actions, as well as QA triage of Distribution complaints. Work closely with all relevant partners for the end-to-end process and ensure compliance to GMP/GDP. Act as subject matter expert (SME) for transportation related Quality Processes Collaborate with the 3rd Parties to ensure alignment to service levels, identifying and implementing performance improvement Prepare, review and approve SOPs and other GMP/GDP documentation in compliance with corporate and regulatory requirements, to ensure alignment with procedures, current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP) and other applicable regulations Understand and incorporate risk management strategy into overall supply chain strategy Provide support for logistic service provider and transportation service provider oversight Support in tactical activities for internal/external audits and inspections as part of the audit/inspection team Provide quality expertise and guidance to operational staff and within multi-functional Amgen teams Take part in operational improvement initiatives, programs, and projects Develop solutions that are thorough, practical, and consistent with functional objectives Ownership of supplier metrics, performance assessments, and other key documents to inform the health of supplier relationships. Work under minimal supervision in line with Amgen Values and Leadership Attributes What we expect of you Basic Qualifications and Experience We are all different, yet we all use our unique contributions to serve patients. The quality professional we seek is a strong leader with these qualifications: Bachelor s degree in science or engineering and 2+ years of professional experience in related fields. Understanding of GMP/GDP requirements. Familiarity with logistics processes of parcel, transport, and warehousing providers. Experience in Validation/Qualification of processes, equipment, and facilities. Deep technical writing skills. Independent self-starter, able to work autonomously, under pressure and in teams. GMP/GDP knowledge and understanding of pharmaceutical regulations. Energetic, detail oriented, highly motivated with a can do outlook. Change management skills. Ability to communicate across all levels of the organization. Effective written and verbal communication skills. Experience with Microsoft Office Tools including Excel, Word, and PowerPoint. Ability to multi-task and prioritize What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

The candidate must be Graduate /Post Graduate with subject specialization and adequate experience of teaching. Candidates opting for Chemistry Faculty must also specify Organic / Inorganic / Physical / All as their area of expertise. Role Shall be responsible for effectively delivering the curriculum as per the syllabus for JEE (Main + Advanced), NEET-UG, AIIMS, BITSAT, MT-CET, 12th Boards, Olympiads, KVPY, NTSE etc. Shall be responsible for the overall performance & improvement of each student. Must participate in the management & coordination of activities of the specific subject.