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7.0 - 11.0 years

8 - 12 Lacs

navi mumbai

Work from Office

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-beingThe purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature. What are we looking for? Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination processIndividual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocolsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practices Roles and Responsibilities: Leadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and conciselyoActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans. Qualification Any Graduation

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5.0 - 9.0 years

3 - 4 Lacs

mysuru

Work from Office

Job Title: Senior Technician - Cath Lab Company Name: Manipal Hospitals Job Description: As a Senior Technician in the Cath Lab at Manipal Hospitals, you will play a pivotal role in assisting physicians during catheterization procedures and other interventional cardiology procedures. Your responsibilities will include preparing the cath lab for procedures, maintaining and troubleshooting equipment, ensuring compliance with safety standards, and providing care to patients before, during, and after procedures. You will also be responsible for documenting procedures, managing inventory, and training junior staff. Key Responsibilities: - Prepare and maintain the cath lab prior to, during, and after procedures. - Assist physicians during interventional procedures, including cardiac catheterizations and angioplasties. - Operate and troubleshoot cath lab equipment, ensuring optimal functioning. - Maintain accurate records and documentation of procedures and patient information. - Ensure compliance with safety protocols and infection control standards. - Provide patient care and support, addressing any concerns and ensuring comfort. - Collaborate with nursing and medical staff to optimize patient outcomes. - Participate in quality assurance and performance improvement initiatives. - Train and mentor junior technicians and new staff members. Skills Required: - In-depth knowledge of interventional cardiology procedures and equipment. - Proficiency in operating specialized cath lab equipment. - Strong patient care and communication skills. - Ability to work effectively in a fast-paced and high-pressure environment. - Excellent organizational skills and attention to detail. - Strong problem-solving and critical-thinking abilities. - Ability to work collaboratively within a multidisciplinary team. Tools and Equipment: - Cardiac catheterization systems. - X-ray and fluoroscopy equipment. - Monitoring systems for vital signs and patient status. - Sterilization and cleaning equipment for ensuring a sterile environment. - Electronic health record (EHR) systems for documentation. - Inventory management tools for tracking supplies and equipment. Roles and Responsibilities About the Role: As a Senior Technician in the Cath Lab at Manipal Hospitals, you will play a crucial role in assisting physicians during cardiac procedures. Your expertise will contribute to the efficient operation of the lab, ensuring patient safety and high-quality care. You will be responsible for maintaining equipment, preparing the lab for procedures, and managing patient flow. About the Team: You will be part of a dedicated team of healthcare professionals, including cardiologists, nurses, and other technicians. The collaborative environment emphasizes communication and teamwork to enhance patient outcomes. The team is committed to continuous learning and staying updated with the latest advancements in cardiac care. You are Responsible for: - Preparing and maintaining the Cath Lab equipment for procedures. - Assisting physicians during diagnostic and interventional procedures by providing necessary instruments and support. - Monitoring patients' vital signs and comfort during procedures. - Ensuring compliance with safety protocols and maintaining high standards of cleanliness in the lab. - Participating in the training and education of new staff and interns. To succeed in this role – you should have the following: - A relevant degree or diploma in cardiac technology or a related field. - Strong technical skills and experience in operating Cath Lab equipment. - Excellent knowledge of cardiac procedures and emergency protocols. - Ability to work under pressure while prioritizing patient care and safety. - Strong communication skills and a commitment to collaboration with the healthcare team.

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8.0 - 13.0 years

35 - 55 Lacs

hyderabad, delhi / ncr, mumbai (all areas)

Work from Office

Role & responsibilities Your key responsibilities You will Plan to build a high-power team in Healthcare for India & Emerging markets Target Market being India w ith an addition focus on ASEAN, Brazil, China & Mexico e tc. This role is client facing, focus to build local & global teams. Client service delivery/execution Manage multiple projects, engagement economics and receivables, project resources and team utilization Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations Knowledge Management Contribute to brand development by writing articles, developing thought leadership and point-of-views Contribute to knowledge development and management Business development: Manage clients & accounts and built professional relationships Meet business development targets by identifying new opportunities with existing and new clients New solution development specially in area of hospital operations and business analytics Demonstrate significant industry / solution expertise People Management Be a strong team player Build a strong team and be a strong role model, mentor and coach Assist in resolving people issues Support people development through guidance and feedback Take the lead in recruiting activities Ensure compliance to the firms standards, processes and policies Contribute to the firm’s initiatives in enhancing market leadership & growth, quality, people agenda and operational excellence Preferred candidate profile

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8.0 - 12.0 years

12 - 19 Lacs

bengaluru

Work from Office

As a part of MS Morpheus support team deliverables, the engineer is required to have strong Admin, Operate and Manage skills in Morpheus to provide services for global HPE customers. Candidate should have a strong customer focus, sensitivity in dealing with diverse cultures, ability to learn and adapt quickly. Eligibility & Qualification: Bachelors degree in Engineering (or Equivalent). Minimum 5 years of relevant experience in Enterprise Managed Service environment. Certification on the latest track of Morpheus Certified Administrator is an added advantage. Flexible to work in 24/7 support environment. Minimum level should be INT if applying as part of Internal Job Posting. Technical Skills: Install, Maintain and Configure Morpheus infrastructure. Experience in Morpheus Identity and Access. Experience in Morpheus Provisioning concepts. Experience in Morpheus multi-tenant models. Experience in Morpheus self-service. Good Knowledge in Morpheus App, IaC type Blueprints. Good Knowledge in App monitors. Good Knowledge of Morpheus Plans, prices and costing. Key Responsibilities: Resolve customers issues via telephone, email, or remote sessions. Identify and escalate issues in a timely manner to vendor according to process guidelines. Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues. Collaborate with other technology teams in diagnosing and isolating the cause of complex issues. Maintain quality on case documentation, SLA timeframes and operational metrics. Performs within the Productivity Measure of the team (scorecard). Handle Problem Management, Post Incident Reviews and RCA. Non-Technical Skills: Excellent written and verbal communication skills. Commitment to deliver high quality product and solution support. Must achieve excellent customer satisfaction. Take ownership and work with high productivity and efficiency. Support other team members and seek their advice to make decisions on complex issues. For Internal Job Movement: Approval of the employee's current manager is required. Employees are expected to notify their manager prior to an interview. Employees in Performance Improvement Plan are not eligible to apply.

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5.0 - 8.0 years

8 - 12 Lacs

navi mumbai

Work from Office

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature. What are we looking for? Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination processIndividual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocolsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practices Roles and Responsibilities: Leadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations.Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly. Qualification Any Graduation

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7.0 - 11.0 years

8 - 12 Lacs

navi mumbai

Work from Office

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-beingThe purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature. What are we looking for? Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination processIndividual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocolsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practices Roles and Responsibilities: Leadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and conciselyoActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans. Qualification Any Graduation

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5.0 - 8.0 years

8 - 12 Lacs

navi mumbai

Work from Office

About The Role Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: English(Domestic) - Expert What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature What are we looking for? Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives. Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks. SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed. Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices. Roles and Responsibilities: Communication Skills: oExcellent verbal and written communication skills to convey information clearly and conciselyoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skills oAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices. oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:Analytical skills to identify issues, assess situations, and find practical solutions. Ability to think critically and make informed decisions under pressure.Performance Management:Skill in setting performance goals and monitoring team members progress. Capacity to provide constructive feedback and coach team members for improvement. Ability to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools. oProficiency in using software and systems necessary for team operations. oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:Capability to manage conflicts within the team and mediate disputes. Skill in maintaining professionalism and promoting harmony in challenging situations.Adaptability and Flexibility:Openness to change and ability to adapt to evolving business requirements. Flexibility to manage unexpected challenges and adjust plans accordingly.Client and Stakeholder Management oStrong interpersonal skills to interact with clients and stakeholders. oAbility to understand client expectations and manage relationships effectively.Attention to Detail:Thoroughness in reviewing and validating work for accuracy and quality. oAbility to identify process gaps and areas for improvemen Qualification Any Graduation

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3.0 - 7.0 years

0 Lacs

haryana

On-site

As a Network Monitoring Engineer at OSTTRA India, you will be an integral part of the global network infrastructure team responsible for overseeing the office, data center, and cloud network infrastructure. Your role will involve engaging in all aspects of the network infrastructure lifecycle, including design, implementation, and maintenance to ensure optimal network performance. To excel in this role, you should possess a degree in Computer Science or a related field, or demonstrate equivalent knowledge and work experience. With a minimum of 3 years of experience in network operations and architecture, you will implement and configure monitoring solutions such as Grafana and Prometheus to visualize network performance and metrics effectively. Your responsibilities will include designing and maintaining Grafana dashboards that offer real-time insights into network performance, traffic patterns, and system health. By utilizing Prometheus's querying language (PromQL), you will create custom alerts and notifications based on specific thresholds to ensure proactive monitoring of network health. Additionally, you will integrate AIOps network monitoring tools to leverage artificial intelligence for proactive issue detection and resolution. Collaboration with network engineers to optimize configurations, troubleshoot performance-related issues, and develop comprehensive documentation for network monitoring processes and procedures will be essential. You will also analyze network traffic patterns to provide insights for capacity planning and performance improvements while implementing automation solutions to streamline network monitoring processes and enhance operational efficiency. This role offers a unique opportunity to work with a team based in Gurgaon and collaborate with colleagues across multiple regions globally. If you are a highly motivated technology professional looking to contribute to the development of high-performance, resilient platforms that process millions of messages daily, then this position at OSTTRA India is the perfect fit for you. Join us at OSTTRA, a market leader in derivatives post-trade processing, where innovation, expertise, and networks converge to address the post-trade challenges of global financial markets. Visit www.osttra.com to learn more about our company and the exciting opportunities that await you. At S&P Global, we prioritize the well-being and growth of our employees. Our comprehensive benefits package includes healthcare coverage, generous time off, continuous learning resources, family-friendly perks, and various other incentives to support your personal and professional development. We are committed to providing a supportive and inclusive work environment for all our employees. If you are passionate about network engineering and eager to make a significant impact in the financial services industry, apply now to join our dynamic team at OSTTRA India. Your journey towards building a successful career and contributing to the global financial markets starts here.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a global leader in assurance, tax, transaction and advisory services, EY hires and develops passionate individuals to contribute to building a better working world. EY believes in providing training, opportunities, and creative freedom to help you reach your full potential. The organization focuses not only on your current abilities but also on your future growth. At EY, you have the freedom to shape your career as you wish, with limitless potential and a commitment to offering motivating and fulfilling experiences throughout your professional journey. The role of Manager-FS-Business Consulting PI-CNS in Marketing Sales & Service in Mumbai falls within the Financial Services sector. Today's financial services institutions are navigating through comprehensive regulatory changes, digital transformation, and competition from non-traditional players while striving to meet increasing demands for trust and transparency. EY's team of business strategists, technologists, and industry experts provide innovative solutions and sector-specific knowledge across banking, capital markets, insurance, and wealth and asset management. This collaborative approach leads to breakthrough performance gains, sustainable value creation, and exceptional client service. Within the CNS - BC - Marketing Sales & Service sub-service line, EY Consulting focuses on transforming businesses through people, technology, and innovation. The Business Consulting sub-service line, which includes Performance Improvement and Risk Consulting, partners with clients to reimagine business models, drive growth, enhance efficiency, respond to market dynamics, and tackle operational challenges. The team's expertise spans innovation, strategy, and operational execution, offering support for large-scale transformation programs and portfolio management. The Manager-FS-Business Consulting PI-CNS role involves leading a team of process consultants and developers to deliver transformation programs using robotics. Proficiency in blue prism and AA is essential, while experience with open span/ui path is preferred. The ideal candidate should possess expertise in areas such as Go-to-Market Strategy, Commercial Diligence, Business Planning, Performance Improvement, and Global Sourcing. Strong experience in business development, including proposal building and creating value propositions for client needs, is required. The role also demands in-depth domain knowledge and sector-specific expertise in Consumer Products, Automotive, or Diversified Industrial Products. To qualify for this role, candidates must hold a B.E. / B.Tech. or CA + MBA qualification (preferably from a reputed institute) with a strong academic background. A minimum of 5 to 7 years of relevant post-qualification experience in Consulting or a related industry is required, with expertise in areas such as Business Transformation, Business Process Re-engineering, Market Assessment, Post-Merger Integration, Strategy and Business Planning, Sales and Marketing Improvement, Strategic Cost Reduction, or Supply Chain Management. EY seeks individuals who can collaborate effectively across client departments, adhere to commercial and legal requirements, and provide practical solutions to complex problems. The organization values agility, curiosity, mindfulness, positive energy, adaptability, and creativity in its employees. Additionally, EY offers a personalized Career Journey, access to career frameworks, and a commitment to investing in skills and learning for its people. EY is dedicated to inclusivity, striving to achieve a balance that enables employees to deliver excellent client service while focusing on career development and wellbeing. If you meet the criteria outlined above and are ready to contribute to building a better working world, we encourage you to apply and join EY on this exciting journey.,

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6.0 - 10.0 years

0 Lacs

maharashtra

On-site

Join our team at Voltaira group and be part of our mission to enable creative mobility solutions for a connected world. With Voltaira group and Autokabel, we have established a reputation for excellence and forward-thinking technology. Headquartered in Germany, we are dedicated to developing Sensor, Connectivity, and Electrification solutions that revolutionize global mobility. As Asst. Manager- Quality at our location in Pune Lonikand, India, you will play a crucial role in our global innovative automotive environment. Your responsibilities will include promoting quality achievement and performance improvement, collaborating with Production and Development teams, working with suppliers to establish quality requirements, managing quality inspections, and implementing QA/QC procedures. You will also be responsible for assessing product specifications, defining standard operating procedures, monitoring performance data, and ensuring QA compliance objectives are met. The ideal candidate will have a background in Mechanical Engineering, be a Certified IATF/EMS Internal Auditor, and have 6-8 years of experience in quality management. You should be familiar with PPAP submission, QMS/EMS activities, handling customer complaints, and implementing corrective and preventive actions. Strong communication and leadership skills are essential for this role. In return, we offer flexible working hours, individual promotion opportunities, a corporate benefits program, and the chance to work within a globally operating Group of Companies. You will experience flat hierarchies, a short decision-making process, and the autonomy to excel in your role. If you are ready to take the next step in your career and contribute to shaping the future of mobility solutions, we encourage you to apply online through our web portal at voltaira.recruitee.com. For any inquiries, please feel free to reach out to the Voltaira HR Team. Join us at Voltaira group and be a part of our commitment to innovation and excellence in mobility solutions.,

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10.0 - 16.0 years

0 Lacs

maharashtra

On-site

As a global leader in assurance, tax, transaction and advisory services, EY hires and develops passionate individuals to contribute towards building a better working world. The culture at EY emphasizes providing training, opportunities, and creative freedom to help individuals grow and evolve. EY believes in focusing not only on your current self but also on your potential and the limitless possibilities for career development. Motivating and fulfilling experiences are offered throughout your career journey to support you in becoming your best professional self. The role of Project Director-TMT-Business Consulting PI-CNS in Marketing Sales & Service in Mumbai involves working with Technology, Media & Entertainment, and Telecommunications (TMT) organizations. These industries face challenges related to competitiveness and agile corporate strategies for growth amidst industry convergence. EY assists TMT companies in creating exceptional employee and customer experiences, retaining talent, achieving operational excellence, protecting data and reputation, and pursuing M&A strategies to drive value and transformation. Within the Business Consulting - Marketing Sales & Service division at EY, the focus is on transforming businesses through people, technology, and innovation. The client-centric approach aims at delivering long-term value by solving strategic problems. The Business Consulting sub-service line includes Performance Improvement, Risk Consulting, Technology Consulting, and People Advisory Services. Business Consulting works with clients to reimagine their business model, drive growth, manage costs, respond to market pressures, and resolve operational challenges. In this role, you will be responsible for establishing and maintaining internal and external relationships, project delivery, identifying business opportunities, managing project resources, ensuring service quality, and meeting client expectations. You will contribute to brand development, knowledge management, client management, and business development. The ideal candidate should have a B.E. / B.Tech. or CA + MBA qualification from a reputable institute with a strong academic background and 10-16 years of experience in large Business Transformation Projects for media and entertainment companies in a consulting role. EY seeks individuals who can work collaboratively across client departments, solve complex problems, deliver practical solutions, and exhibit agility, curiosity, mindfulness, positive energy, adaptability, and creativity. With a strong global presence and commitment to employee development, EY offers a personalized Career Journey and access to career frameworks for growth and learning opportunities. Join EY in contributing to building a better working world by applying for this role if you meet the above criteria and demonstrate the required qualifications and skills. EY values inclusivity, career development, and employee wellbeing, striving to maintain a balance that enables excellent client service and individual growth. Apply now to be a part of EY's mission and make a positive impact in your professional journey.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

You have excellent and broad knowledge in SAP PI/PO and Integration domain, with experience in SAP PO migration from dual to single stack. You are skilled in performance improvement of interfaces and can work independently, reverse engineering existing legacy flows with limited documentation. You are capable of independently developing simple to complex mappings within the ESR environment. Monitoring and error handling on erroneous XML messages using various trace levels like message monitoring, communication channel monitoring, B2B monitoring, Java Logs, XPI inspector tracing are part of your expertise. You possess excellent knowledge on SFTP authentication and encryption methods to ensure secured data transmission. Integration experience with SAP modules such as SD, FI, and MM is a part of your skillset. You have strong service thinking skills, service orientation, flexibility, and good interpersonal skills. Desired Skills & Experience - Degree in Information Technology, Computer Science, or other relevant field - At least 3 years of IT-related work experience - Extensive knowledge and working experience in handling SAP particularly SAP-PO-PI and APIs Development.,

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2.0 - 6.0 years

0 Lacs

meerut, uttar pradesh

On-site

You will be responsible for designing and building advanced applications for the Android platform. In this role, you will collaborate with cross-functional teams to define, design, and ship new features. Additionally, you will work with outside data sources and APIs to enhance the functionality of our applications. Your main tasks will include unit-testing code for robustness, focusing on edge cases, usability, and overall reliability. You will also be involved in bug fixing and improving application performance to ensure a seamless user experience. As an Android Developer with 2+ years of experience, you should be able to continuously discover, evaluate, and implement new technologies to maximize development efficiency. At PCB Must, we value our employees and offer a supportive environment where you can learn, grow, and showcase your skills. We also provide competitive compensation and opportunities for career advancement.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

You will be joining Global Business Development in Mumbai as a Business Development Partner for a part/full-time hybrid role with the flexibility of remote work. Your primary responsibilities will include establishing a strong and ethical foundation for sustainable growth, managing projects, providing consulting services, and ensuring the quality and value creation of businesses. Your role will focus on fostering partnerships and developing strategies for expanding global business opportunities. To excel in this role, you should possess self-driven entrepreneurial traits, leadership development and training skills, project management and consulting abilities, strong communication skills, and the capability to cultivate and maintain client relationships. Additionally, experience in business development and strategic planning, knowledge of global markets and business trends, setting clear objectives, analyzing market trends and customer needs to identify new opportunities, overseeing resource allocation and financial targets, as well as identifying areas for improvement and enhancing performance will be crucial for success in this position.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

Sentiss Pharma is dedicated to offering high-quality pharmaceutical products, with a focus on the Ophthalmic, ENT, and Inhalation segments. The company's commitment to quality is evident through its operations in India, Russia, CIS, Europe, and the USA. Sentiss recently acquired Akorn AG in 2023, which possesses a USFDA approved plant, expected to expand Sentiss" presence in the US and European markets while broadening its product range. The company's success is attributed to its well-established quality systems, adherence to processes, effective business strategies, and solid corporate governance, positioning Sentiss as one of the top two ophthalmic companies in Russia, Kazakhstan, and Kyrgyzstan. Sentiss boasts a workforce of approximately 1200 employees across various regions and has been recognized as a Great Place to Work in India for nine consecutive years. Responsibilities: - Extract, collate, consolidate, and analyze financial data (such as budgets, income statement forecasts) while considering the company's objectives and financial position. - Offer innovative solutions and suggestions to enhance revenues, reduce expenses, and enhance financial performance. - Compile and synthesize data to create comprehensive reports on financial status and risks. - Assist the FP&A Manager in constructing and maintaining financial models and analytical tools. Conduct business analyses on historical, future, and comparative performance, and develop forecast models. - Monitor and assess financial status by comparing actual results with forecasts. - Reconcile transactions through data comparison and correction. - Collaborate with management to provide guidance and influence long-term strategic decision-making. - Collaborate with business units to enhance key performance indicators. - Drive initiatives for process enhancement and policy development that impact the function. - Engage in fundraising and due diligence activities. Qualifications: - CA/MBA (Finance) with 2-3 years of relevant experience in FP&A. - Familiarity with FP&A tools like Hyperion, Board, Adaptive is considered an advantage. - Strong verbal and written communication skills.,

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2.0 - 5.0 years

7 - 15 Lacs

Jaipur, Rajasthan, India

On-site

BASIC FUNCTION The FP&A Analyst is a trusted business partner who adds value by providing accurate, timely, and pertinent financial guidance and is responsible for driving a deep understanding of financial performance.He/she is responsible for monthly variance reporting, forecasting, budgeting and strategic planning. Highly curious individual with the analytical rigor and strategic thinking to move the company's processes to a new level.Dynamic role that interfaces with many levels of the organization and works in close partnership with highly talented business and finance partners. Flexible and highly motivated with strong communication skills and a drive for continuous improvement.This role is responsible for analyzing and reporting on specific company level performance, along with necessary deep dives based on results.High level interaction with Operations leadership.Strong excel and Power BI skills are a must. REPORTING TO Director of FP&A JOB FUNCTION Performs monthly, QTD and YTD variance analysis for actual results to prior year, budget and forecast. Prepares monthly management financial reporting package including P&L, Balance Sheet and Statement of Cash Flows and related variance analysis. Assists with the development, implementation, automation, and maintenance of budgeting, general, and cost accounting systems. Assist in the preparation of the Monthly Reporting Pack that is presented to the ELT and Investcorp Provide the management team with clear insights driven by strong analytics that support improvement within the plants. Drive pricing performance and partner with pricing consultants to implement pricing model Develop tools to support data analytics and reporting, such as Business Intelligence and Data Warehouse Financial analysis to support operational objectives and projects Proactively looking for trends, best practices, and opportunities to drive improvement Work extensively with business leaders to understand what is happening in the business and help articulate the action items and messaging to leadership and the broader organization Translate operational metrics into financial impact to help business prioritize business issues Act as the subject matter expert in regards to the company's financial consolidation and forecasting tool: Adaptive Planning SKILLS and ABILITIES Demonstrated experience handling complex modeling and analysis Proficient in reading, understanding, and analyzing key financial statements Exceptional communication skills with ability to present analysis and findings in both verbal and written formats to all levels of management Must have a focus on generating results and exhibit high personal and professional standards of integrity and ethics High aptitude and enthusiasm for complex problem solving utilizing financial modeling and analysis, including advanced Excel skills and ERP experience Strong knowledge of accounting concepts as they relate to financial modeling and analysis Proven ability to self-motivate in a fast-paced environment, ability to deal with ambiguity, change and a dynamic business environment Experience effectively working across multiple departments to complete a project or resolve an organizational challenge Ability to work proactively, independently and in a team environment, managing competing priorities within tight timelines Excellent interpersonal skills and the ability to build productive cross functional relationships. Ability to adapt quickly and learn new skills and techniques; able and willing to work extended hours when needed to meet required deadlines Ability to analyze large amounts of data and summarize the key points for senior leadership TRAVEL : None QUALIFICATIONS: Education: Bachelor degree in Accounting / Finance. Experience: Minimum of 2-3 years experience in FP&A Advanced Excel skills and working knowledge of Access, PowerPoint, and Word Experienced with consolidation software/tools Adaptive Insights preferred. Prior manufacturing or distribution company experience

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8.0 - 12.0 years

0 Lacs

haryana

On-site

As a global leader in assurance, tax, transaction, and advisory services, EY is dedicated to hiring and nurturing the most passionate individuals in their respective fields to contribute towards creating a better working world. Our culture is built on the belief that each individual deserves comprehensive training, ample opportunities, and the freedom to unleash their creativity. At EY, we are not only interested in who you are currently but also in who you have the potential to become. We empower you to shape your career path as the possibilities within EY are boundless. Through engaging and fulfilling experiences, we are committed to guiding you on the journey towards realizing your utmost professional capabilities. The opportunity available is for the position of Senior Manager in the TMT-Business Consulting PI-CNS - BC - Marketing Sales & Service division based in Gurgaon. In the TMT sector, comprising Technology, Media & Entertainment, and Telecommunications industries, the landscape is evolving rapidly, offering organizations the opportunity to transform and grow. However, this evolution also presents challenges related to competitiveness and the need for agile corporate strategies to foster growth. EY supports TMT companies in enhancing employee and customer experiences, retaining talent, achieving operational excellence across the enterprise, safeguarding data, brand, and reputation, and facilitating strategic M&A activities that create value, mitigate risks, and position companies as leaders in the technology revolution of the future. Under the CNS - BC - Marketing Sales & Service umbrella, EY Consulting is dedicated to transforming businesses by leveraging the potential of people, technology, and innovation. The client-centric approach focuses on delivering long-term value by addressing the most critical strategic issues faced by clients. EY Consulting comprises three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting, and People Advisory Services. As part of the Business Consulting team, you will collaborate with clients to reinvent or revolutionize their business models, drive growth, enhance operational efficiency, navigate market dynamics and regulatory challenges, and address operational hurdles. The team's expertise spans innovation, strategy, and purpose, with deep functional knowledge in business transformation, finance, supply chain, and operations, providing support for complex program and portfolio management initiatives. Key Responsibilities: - Demonstrating technical excellence in areas such as IT/ Tech Industry Commercial Diligence, Performance Improvement, Cost Optimization, Go-to-Market strategies, Finance Transformation, and Post-merger Integration - Managing consulting/technology-led transformation projects effectively - Developing business through crafting proposals and value propositions tailored to client requirements Skills and Attributes: To qualify for this role, you must possess: - Qualifications: MBA or CA (preferably from a prestigious institute with a strong academic background) - Experience: 8 to 9 years of relevant post-qualification experience, preferably in Consulting or a related industry, with expertise in at least three of the following areas: Business transformation, Business process Re-engineering, Market assessment, Cost Optimization, Due-Diligence, Post-merger integration, Strategy, and Business planning - In-depth domain knowledge in one or more areas and expertise in the IT/Tech sector What We Look For: We seek individuals who can collaborate effectively across various client departments, adhering to commercial and legal requirements. The ideal candidate should possess a pragmatic approach to problem-solving, delivering insightful solutions to complex issues. We value individuals who are agile, inquisitive, mindful, and can sustain positive energy while being adaptable and innovative in their approach. What We Offer: EY, with over 200,000 clients globally and 33,000 employees in India, has established itself as the leading brand and employer in the industry, achieving market-leading growth. Our employees collaborate with industry pioneers, entrepreneurs, disruptors, and visionaries, and we invest significantly in skills development and learning opportunities. At EY, you will embark on a personalized Career Journey and leverage our career frameworks to gain insights into your roles, skills, and growth opportunities. EY is committed to fostering inclusivity and maintaining a balance that allows our employees to excel in delivering exceptional client service while nurturing their careers and focusing on personal well-being. If you meet the criteria outlined above, we encourage you to apply and join us in our mission to build a better working world. Apply now and be part of the EY family.,

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5.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

As a highly skilled C# developer with over 10+ years of experience, you will be playing a key role in designing and optimizing high-performance applications at CCTech. Your primary focus will be on .NET development, performance improvement, and concurrent programming. Collaborating with the development team, you will enhance and globalize the application, analyze and implement features, bug fixes, and optimizations in the codebase. Your responsibilities will also include writing clean, efficient, and maintainable code in C# and/or C++, adapting and extending existing code to support internationalization and localization requirements, conducting unit testing, integration testing, and debugging to ensure robust and reliable software, working closely with QA for quality assurance, providing technical support and documentation for developed features, and coordinating with cross-functional teams and stakeholders for timely delivery of project milestones. The ideal candidate for this role should have 5+ years of experience in Windows application development using C# or C++, a strong understanding of object-oriented programming and design principles, proficiency in working with Windows Presentation Foundation (WPF) or similar UI frameworks, experience with globalization/localization processes, including handling multilingual user interfaces and data, solid understanding of Windows APIs and system-level programming, familiarity with version control systems like Git, strong problem-solving skills, the ability to debug complex systems, and flexibility to work at least half of the time in the US Portland timezone. Preferred skills that would be beneficial for this role include knowledge of CAD software, experience with COM-based development, experience in integrating or maintaining localization frameworks in existing applications, understanding of software performance optimization techniques, and prior experience working with global teams and distributed development workflows. At CCTech, you will have the opportunity to work with a dynamic and fast-paced IT organization, make a real impact on the company's success by shaping a positive and engaging work culture, work with a talented and collaborative team, and be part of a company that is passionate about making a difference through technology.,

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5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

The role you are applying for involves managing people and interacting with both internal and external stakeholders. You should be proficient in generating forecasting, planning, and scheduling using Excel or WFM tools. Your responsibilities will include creating FTE sizing for new/existing businesses, identifying areas for optimization, and analyzing various dashboards to drive performance improvement projects. In addition, you will be involved in new project implementations, team performance enhancement, WFM onboarding, and training. Familiarity with WFM tools such as IEX, eWFM, Blue Pumpkin, Calabrio, Google Spread Sheet, MS Excel, and other MS Office Applications is essential. You should possess strategic thinking abilities, be comfortable working in a 24*7 environment, and have the capacity to handle pressure effectively. Experience with RFP support and exposure to voice ACD tools like Avaya CMS, Nortel, Genesys will be advantageous for this role. If you are a proactive individual with a natural inclination towards achieving targets and growth, this opportunity might be a perfect fit for you.,

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7.0 - 11.0 years

7 - 11 Lacs

Ahmedabad, Gujarat, India

On-site

The Associate HRBP will act as a resource and advisor to practice management on human resources matters including: performance management, coaching, new hire on-boarding, integration and company policies and procedures. Key Responsibilities Support human resource processes and procedures to ensure accurate, timely and consistent delivery to clients. Consult with corporate specialists on pre-employment matters, relocations, work visas, benefits, leaves of absence, etc. Serve as a day-to-day point of contact within the practice to address employee HR questions and refer to appropriate corporate specialists as needed. Coach employees on employee relations matters including employee concerns, performance, performance improvement plans (PIP), training and development, advancement, etc. Coach managers on employee relations matters including employee concerns, management of performance issues, exit strategies, selected recognition, etc. Ensure a smooth on-boarding experience for new hires, including post hire follow-up and integration. Organize and provide support for midyear and year-end performance management process with follow-up on individual performance issues surfaced. Work with the Resource Managers as appropriate to help ensure matching of project opportunities with employee development needs and other elements of Career Management. Keep a pulse on employee morale bringing trends/issues and recommendations to HR Manager/Director. As issues are identified (through one-on-one interactions, group discussions, meetings, etc.), discuss them with HR Manager/Director and/or others to assess size of issue. Participate in solution development, if appropriate. Identify process improvement possibilities and participate in improvement efforts, sharing best practices and ideas across practices. Analyze employment practices (e.g., turnover, onboarding, engagement, etc.), prepare trend reports; analyze surveys and development recommendations for the practice. Assume a key role on special projects such as the testing/rollout of new products/services. Foster teamwork and a positive work environment through frequent collaboration with other HR generalists in promoting best practices. Attend HR meetings and participate in training workshops, research and present HR topics of interest at staff meetings; participate and assist with training incoming HR staff on area of expertise. Job Requirements Bachelor's degree required; MBA or advanced degree in HR a plus. Hybrid Model Managing RCM Business at GTP office (2/3 days WFO). Shift Timings 5pm-2am to support evening shift employees. Minimum of 5 years in an HR role. Prior experience in BPO and working in night shift preferred. Prior experience in one or more of the following areas: New hire integration Policy review and interpretation Performance management Employee relations (JM) Strong ability to frame issues and solutions quickly and concisely. Excellent written and oral communication skills and an ability to frame issues and solutions quickly and concisely. Ability to manage multiple priorities and competing deadlines while maintaining attention to detail. Effective at building credibility quickly and maintaining relationships with clients, employees and HR partners.

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8.0 - 12.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Senior Program Manager (7I) at R1, you will be responsible for managing employee grievances, disciplinary cases, and performance improvement cases at the designated site in Chennai. Your role plays a crucial part in ensuring that all employee relations activities are handled in a fair, consistent, and legally compliant manner. Working closely with management and employees, you will foster a positive work environment and address issues promptly and effectively. Your key responsibilities will include: - Serving as the primary point of contact for employee grievances and conducting thorough investigations in a timely manner. - Managing the disciplinary process, ensuring compliance with company policies and legal requirements. - Working with managers to identify employees who require performance improvement plans (PIPs) and monitoring their progress. - Ensuring all employee relations activities comply with company policies, procedures, and legal requirements. - Conducting skip connect/focus group discussions to promote a positive work environment through effective communication and conflict resolution. - Preparing regular reports on employee relations activities and trends, analyzing data to identify areas for improvement. To excel in this role, you should have a Bachelor's degree in Human Resources, Business Administration, or a related field, along with a minimum of 8 years of experience in employee relations or a similar role. Strong knowledge of labor laws and regulations, excellent communication and interpersonal skills, and the ability to handle sensitive information with discretion are essential. Proficiency in HRIS tools such as Workday and strong problem-solving skills will be beneficial. Additionally, this role may require occasional travel to other sites, and you must be able to work independently and as part of a team. Working at R1, you will have the opportunity to contribute, innovate, and create meaningful work that impacts the communities we serve. We offer a culture of excellence, competitive benefits, and a commitment to giving back to the community. Join us at R1, where we think boldly, partner with purpose, and work together to make healthcare work better for all. To learn more about us, please visit our website at r1rcm.com.,

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3.0 - 6.0 years

3 - 6 Lacs

Vadodara, Gujarat, India

On-site

Plan, organize, coordinate and control the tasks and functions of subordinate staff in the shift activities Ensure the production output meets the required standards, specifications, and other established guidelines Supervise and controls accounting of raw materials Achieve the unit's key performance indicators and develops activities aimed at their improvement Develop internal standards, procedures, instructions and staff training in accordance with the requirements of the company Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff Other duties as assigned Qualifications High school diploma, secondary education level or equivalent Preferred Qualifications Ability to balance and achieve positive results in the areas of food safety, safety, quality, productivity, and cost Confirmed problem-solving and analytical skills

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0.0 - 4.0 years

0 Lacs

roorkee, uttarakhand

On-site

As a Supervisor, Clinical Trials Specimen Management at Rochester Regional Health in Rochester, NY, you will be leading a dedicated team responsible for the timely receipt, processing, storage, and shipping of Clinical Trials client specimens. Your role involves supervising employees" performance, supporting the Clinical Trials Specimen Management (CTSM) process, ensuring department turnaround times (TAT), and promoting regulatory compliance, quality assurance, and continuous improvement of CTSM processes. Your responsibilities will include performing all Specimen Management processes with high quality standards, reporting specimen management metrics to support decision-making, supporting timekeeping and approval in KRONOS, maintaining cold storage units and environmental monitoring systems, and participating in on-call environmental monitoring outside regular hours. You will be expected to demonstrate initiative in professional self-development, actively participate in CTSM leadership group meetings, manage process improvement projects, ensure quality training for staff, and drive daily workflow through task rotation and team meetings. Additionally, you will be responsible for managing CTSM personnel, participating in recruitment and onboarding processes, acting as a mentor and coach to the team, resolving specimen management related issues, and driving process improvement within the CTSM team. Your role will also involve collaborating with stakeholders on study documentation, participating in Quality Audits and inspections, ensuring client satisfaction, and providing exceptional service to meet customer expectations. To be successful in this role, you should have at least 6 months of supervisory or team lead experience, completion of training in IATA shipping practices, and preferably an Associates Degree with a concentration in Biology, Biomedical Sciences, or a related field. Experience in Clinical Trials or Biorepository Sciences, within a laboratory or regulated environment, and strong Microsoft Office and Data Entry skills are preferred. You will be expected to exert physical effort in this role, categorized as Medium Work, including occasional force exertion of 20 to 50 pounds, frequent walking, standing, or squatting. The salary range for this position is $62,000.00 to $68,000.00. Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion in the workplace.,

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8.0 - 12.0 years

0 Lacs

kolkata, west bengal

On-site

You will be working as the Head of Captive Contact Center at DNT InfoConnect Services Private Limited, the dedicated captive contact center for Axad Capital in Kolkata, India. Your role will be pivotal in leading a team committed to setting a new standard for integrity, compliance, and professionalism in the contact center industry. Your key responsibilities will include providing strategic leadership and operational oversight, building and inspiring a high-performing team focused on compliance and transparency, collaborating with Axad Capital leadership to align operations with business objectives, overseeing workforce planning and training programs, monitoring systems for efficiency and compliance, fostering innovation in quality assurance and customer engagement, and championing DNT's mission to restore Kolkata's reputation as a trusted global contact center hub. To qualify for this role, you should have a Bachelor's degree (MBA preferred) with at least 8 years of experience in senior contact center leadership roles, a proven track record in managing outbound sales and compliance-driven operations, in-depth knowledge of compliance frameworks and regulatory standards, strong leadership and communication skills, and the ability to inspire and lead change. It is essential to be based in Kolkata or willing to relocate. The compensation package offered will be competitive and based on experience, with performance-based incentives and opportunities for career growth. Relocation support may also be provided for exceptional candidates. The hours of operation will be aligned with US working hours, from 10 AM EST to 7 PM EST.,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

As the Solution Designer for your application, you will collaborate closely with the PMO, Business Analysts, and other stakeholders to gain a comprehensive understanding of the project requirements, user stories, and related details. Your role involves refining the stories, estimating story points, and delegating tasks to the team members effectively. You will provide guidance to the developers throughout the solution-building process, ensuring that the development aligns with the design and requirements. Conducting code reviews for each component is a key responsibility to maintain code quality and consistency within the project. Reviewing the Unit Test plan and results will be part of your routine tasks to ensure the functionality of the application meets the defined requirements. Your active participation in functional testing, alongside business analysts, will contribute to the overall quality assurance process. In addition, you will be accountable for developing integrations with other systems or services, enhancing application performance, and implementing security improvements as necessary. Your focus on code development within the available capacity will play a crucial role in the successful delivery of the project.,

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