431 Performance Evaluation Jobs - Page 10

The role of a Trainee Process Consultant-Non-Voice in Mumbai is to contribute to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As a Trainee Process Consultant-Non-Voice, you should possess basic knowledge of Claims Administration in a non-voice environment, exhibit good reasoning and analytical skills, and communicate fluently in the language required for the function/location. Active listening skills, a passion for learning, and influencing skills are essential for success in this role. Your responsibilities will include adhering to attendance and punctuality norms, acquiring knowledge and skills related to the process, processing claims, developing projects, and handling calls as per the process guidelines. It is crucial to adhere to Service Level Agreements (SLA), understand Quality & Auditing parameters, and meet assigned productivity goals while maintaining quality standards and meeting Turnaround Time (TAT) requirements. Mandatory skills for this position include exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with technology, including computers, software applications, and phone systems, is required. You should be able to understand basic data, drive individual and team efficiency through effective metric management, coach and motivate employees, evaluate performance, lead teams towards improved performance, delegate workloads, and problem-solve creatively. Preferred skills for this role include proficiency in MS Office, typing, and computer skills, effective communication in English, good analytical skills, and strong comprehension abilities. If you are a recent graduate with 0-1 year of experience and possess the skills and qualities mentioned above, and if you are located in Mumbai, India, we encourage you to apply for the position of Trainee Process Consultant-Non-Voice.,

The Cisco Distributed System Engineering (DSE) group is a pioneering team dedicated to developing cutting-edge products that drive the largest networks globally. The networking industry is currently undergoing a significant transformation to construct the next-generation infrastructure to cater to the requirements of AI/ML workloads, the ever-expanding number of internet users, and applications. Positioned uniquely, we are prepared to capitalize on this market shift. Our team excels in building products that leverage the potential of open-source technologies while pushing the boundaries of Systems and Silicon Architecture. Comprising developers and leaders who are fervent about tackling intricate technology challenges, constructing large-scale distributed systems, and adept at collaborating with open-source communities and technologies. As a Senior Engineering Manager, you will lead a team of engineers and technical leads, fostering extensive collaboration with other engineering managers globally. You will thrive in a dynamic work environment, driving end-to-end product development and providing production support. **Your Impact** The SONiC team within DSE is seeking versatile leaders to spearhead the development of the Next Generation NOS, SONiC, targeting Datacenter Enterprise customers and Service Providers. As an experienced leader, you will have a successful track record in steering product teams responsible for designing and developing high-quality networking products. **Software Development & Integration:** - Comprehend the design and deployment of SONiC, overseeing the SONiC solutions test team. - Collaborate with hardware teams to facilitate optimal hardware-software interactions, ensuring seamless functionality across different silicon variants. - Manage project schedules, supervise progress, and prioritize end-to-end SONiC test automation in CICD environments. **System Design:** - Collaborate with Technical Leaders and engineering managers to enhance the scalability of Cisco SONiC solutions. - Ensure rigorous validation and benchmarking of SONiC solutions by the team. **Collaboration & Engagement:** - Engage with product management and customers to grasp use cases, gather requirements, and align work with business goals. - Participate in the evaluation and adoption of new tools, technologies, and methodologies to expedite development and testing processes. - Proactively identify issues, uphold work quality, and actively engage in Python code reviews when necessary. - Uphold company culture and values as a role model. **Minimum Qualifications** - Approximately 20 years of work experience with at least 5 years in a managerial role overseeing around 10 individuals. - Previous experience in software data and control plane software, data structures, Linux user space/OS internals is essential. - Proficient in networking technologies such as L2, L3, VLAN, Port Channel, LAG, VXLAN, BGP, QoS, ACL, with a minimum of 5 years of development experience in these areas. - Apart from team leadership, possess expertise in L2 and L3 networking to provide critical inputs when required, contributing to technical discussions. - Familiarity with Docker, Containerized environments, Opensource tools, and Security vulnerabilities. - Strong in talent acquisition and retention, involved in performance evaluations, salary planning, budgeting, and forecasting. - Advocate for innovation and process enhancements to boost team efficiency. - Enthusiastic about leading fast-paced, high-performance agile development teams, emphasizing team development, and competency building. - Excellent communication, negotiation skills, quick learner, and self-motivated. **Preferred Qualifications** - Proficiency in GitHub, Jira, Jenkins, and CI/CD pipeline tools. - Understanding of network security requirements. - Exposure to SONiC or involvement with the SONiC open-source community. Join Cisco, where we are reshaping how data and infrastructure connect and safeguard organizations in the AI era and beyond. For 40 years, we have fearlessly innovated to create solutions that drive the collaboration between humans and technology across physical and digital realms. These solutions offer customers unparalleled security, visibility, and insights throughout their digital footprint. Powering the future is what we do. Leveraging the breadth and depth of our technology, we experiment and innovate to deliver impactful solutions. With our global network of experts and doers, the opportunities for growth and development are limitless. Collaborating as a team with empathy, we strive to make significant global strides. As our solutions are omnipresent, our impact knows no bounds. Cisco - where our power begins with you.,

As the HR Manager for Global Performance, Training, & Development at ARK Solutions, Inc., headquartered in Virginia, USA, you will play a key role in leading the Performance, Training & Development functions. Your primary responsibility will be to manage a team of two Performance Analysts who are tasked with monitoring, evaluating, and reporting on performance across all departments, including Recruiting, Sales, Marketing, HR, and Finance. Your role will involve overseeing day-to-day reporting on team and individual performance, ensuring timely identification and escalation of performance issues to Department Heads and Leadership, and maintaining high standards of data accuracy, confidentiality, and follow-through. You will serve as the final checkpoint for all performance-related escalations, patterns, and anomalies. In addition to performance oversight, you will also be responsible for partnering with department leaders to design training plans for new hires, documenting processes for future knowledge transfer, and assigning performance improvement plans when needed. You will provide recommendations for coaching, training, or process improvements based on data and reporting, with a focus on holding departments accountable for implementing and following up on action plans. As part of your role, you will also provide general HR support as needed, serving as a floating HR partner for other team needs and providing backup support to US and India HR Managers in areas such as employee relations, communication, and policy development. You will represent HR in cross-functional projects that require a performance lens. To be successful in this role, you should have a Bachelor's degree in HR, Business, or a related field (Masters strongly preferred), along with 8+ years of HR experience with progressive responsibility, 3+ years of US Staffing Industry experience, and 3+ years of people management experience. You should be analytical, detail-oriented, trustworthy with confidential data, and have a proven ability and strong desire to foster a culture of accountability, continuous performance improvement, and process discipline. ARK Solutions, Inc. offers a range of benefits including Free Medical Insurance, Meal & Stocked Pantry, Competitive Compensation, and Opportunities for Growth. If you enjoy driving a culture of high performance, holding people accountable, and uncovering process inefficiencies, this high-visibility role is ideal for you.,

The role of a Trainee Process Consultant-Non-Voice in Mumbai requires you to contribute to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As an associate, you are expected to possess basic knowledge of Claims Administration - Non Voice, along with good reasoning and analytical skills. You should be able to communicate fluently in the language necessary for the function/location, demonstrate active listening skills, and have a passion for learning. Your responsibilities will include acquiring knowledge and skills related to the process, processing claims, developing projects, and handling calls as per the process guidelines. It is essential to adhere to attendance and punctuality norms, meet assigned productivity goals, and understand and comply with quality standards and SLAs. Additionally, you must have influencing skills, the ability to comprehend process requirements well, and demonstrate exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Mandatory skills for this role include proficiency in using computers and software applications, as well as phone systems. You should be able to understand basic data and take appropriate action, drive individual and team efficiency through effective metric management, coach and motivate employees, and evaluate their performance. It is crucial to strategically lead and develop the team towards improved performance, delegate and manage workloads and projects across functions, and proactively solve problems and conflicts. Preferred skills for this position include proficiency in MS Office, typing skills, computer skills, effective communication in English, good analytical skills, and comprehending ability. By demonstrating these skills and qualities, you will contribute to the success of the team and organization in Mumbai, India.,

Oversee daily processing operations, ensure quality standards, coordinate with stakeholders. Responsible for monitoring operations, ensuring compliance with safety regulations managing inventory. Strong leadership, Effective communication.

Please carefully review the position requirements before submitting a potential candidate for consideration. Maximizes revenues from sales of the organization's products and/or services through a base of reseller partners such as dealers, value-added resellers (VARs), distributors or retailers. Locates, evaluates and recruits potential distribution partners. Supports partners throughout the sales process in all sales-oriented activities, such as marketing, advertising, sales promotions and training, to achieve revenue targets. Generates additional pull by promoting the solutions at end-user level. Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus. Accountable for the results of medium-sized routine support or production operations teams. Coordinates and supervises the daily activities of a support, production or operations team. Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors. Trains team members and provides input to employee performance evaluations. Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance and oversight from manager For additional details regarding submission eligibility and payment terms, please refer to your contract. Only submissions from agencies with current service contracts in place will be considered.

As a leader in this role, you will be responsible for leading and motivating a team to achieve performance targets. You will provide guidance, support, and coaching to team members to help them reach their full potential. Developing and implementing strategies to improve team performance and productivity will be a key aspect of your responsibilities. Monitoring team progress and providing constructive feedback to team members will be essential to drive continuous improvement. Managing and resolving conflicts within the team will be crucial to maintain a positive and productive work environment. Collaboration with other departments is necessary to ensure seamless integration and collaboration across the organization. Ensuring compliance with company policies and procedures is vital to maintain operational efficiency. You will be expected to develop and maintain positive relationships with stakeholders, including customers, clients, and vendors. Evaluating team performance and providing regular performance reviews will be part of your routine tasks. Additionally, you will participate in the recruitment and training of new team members to strengthen the team. The ideal candidate should possess strong leadership skills, excellent communication, and interpersonal abilities. If you have relevant experience in team handling, we encourage you to share your CV at 9810710012. This is a full-time, permanent position with benefits including Provident Fund. The work schedule includes day shift, fixed shift, and morning shift options. Performance bonus and yearly bonus are also provided. As part of the application process, please indicate your years of team handling experience. The work location for this role is in person. We look forward to receiving your application and having you join our team to drive success and achieve our goals together.,

This role is for one of our clients in the Human Resources Services industry based in Delhi. As a People Operations Associate at the Associate level, you will play a crucial role in enhancing the employee experience and optimizing people processes for our organization. Your primary responsibilities will include supporting HR operations, recruitment efforts, and team engagement activities while ensuring that HR policies and practices are in alignment with company objectives and culture. Your Key Responsibilities: Talent Acquisition & Onboarding: - Lead the end-to-end hiring process, from candidate sourcing to offer acceptance. - Collaborate with hiring managers to define job roles and enhance recruitment strategies. - Ensure a seamless onboarding experience through effective management of documentation, orientation, and early employee engagement. People Operations & HR Systems: - Maintain accurate employee records and uphold data integrity across HR platforms. - Manage documentation related to various lifecycle events such as onboarding, exits, and promotions. Culture & Engagement: - Develop and implement employee engagement initiatives that reflect our company culture and values. - Support internal communication efforts and serve as a bridge for employee feedback and well-being. - Assist in organizing team offsites, events, and wellness activities. Attendance, Leave & Compliance: - Monitor attendance and leave records, addressing any discrepancies that arise. - Ensure compliance with employment laws and internal HR policies. - Assist with statutory filings, audit preparations, and documentation management. Performance & Learning: - Facilitate performance evaluation processes and maintain appraisal records. - Collaborate with managers to identify training needs and coordinate relevant learning programs. - Support the rollout of career development initiatives and performance improvement plans. Who You Are: - 3 years of experience in HR operations or generalist roles, preferably within dynamic industries. - Proficiency with recruitment tools, HRMS platforms, and documentation best practices. - Strong interpersonal, communication, and organizational skills. - Skilled in MS Office with the ability to handle data and generate reports. - Experience in creative, lifestyle, or retail sectors would be advantageous.,

As a vital member of the Campus Team, you will be at the forefront of recruiting, onboarding, engaging, and retaining top talent from prestigious universities and colleges nationwide. Your primary responsibility involves collaborating with diverse business units to recognize talent requirements, create effective campus recruitment strategies, and establish enduring partnerships with educational institutions. Your role will encompass various key responsibilities: Campus Recruitment & Branding: - Develop and implement campus recruitment strategies that align with the organization's hiring objectives. - Conduct interviews, assessments, and evaluations to identify exceptional candidates. - Collaborate with university career centers to enhance the organization's brand and opportunities. - Organize campus events and engagement activities to attract and retain top talent. - Work closely with the branding team to produce social media content and collateral related to the program and the cohort. Campus Talent Management: - Coordinate with teams for induction and onboarding planning and execution. - Design and execute trainee performance review processes in coordination with their managers. - Manage the collection, organization, and maintenance of employee data for trend identification and insight extraction. - Conduct learning needs assessments and collaborate with experts to develop tailored learning programs. - Implement learning initiatives and evaluate their impact to improve effectiveness. - Maintain regular communication with trainees and address grievances in consultation with BHRS. Qualifications: - Bachelor's degree from a Tier 1 institute or Master's degree from a Tier 2 institute. - Previous experience in campus recruitment, talent management, or HR-operations roles is advantageous. - Proficiency in MS Excel and PowerPoint. - Strong written and verbal communication skills. - Natural ability to work with individuals and establish relationships. - Demonstrated energy and enthusiasm. - Capable of collaborating with the marketing team to create collaterals for enhancing the Employer Brand on campus.,

As a Nursing Supervisor at our healthcare facility located in Perintalmanna, you will play a crucial role in overseeing and guiding the work of registered nurses (RNs), certified nursing assistants (CNAs), and other healthcare staff. Your responsibilities will include ensuring staff compliance with care protocols, safety standards, and regulatory requirements, providing regular feedback, mentorship, and training to enhance staff competencies. Collaborating with the medical team, including physicians, physical therapists, and other healthcare professionals, will be essential for developing tailored patient care plans. Monitoring patient progress, conducting patient assessments upon admission, and performing regular reassessments to track health status will be part of your daily tasks. You will also be responsible for coordinating care adjustments based on assessments to achieve the best health outcomes. As a Nursing Supervisor, you will provide training and orientation to new nursing staff on clinical practices, company policies, documentation, and patient care procedures. Offering ongoing educational opportunities to ensure nurses stay updated on industry best practices, new treatments, and safety protocols will be crucial. Educating patients and families about managing chronic conditions, medications, and self-care techniques will also be part of your role. Quality assurance and compliance are key aspects of your responsibilities. Conducting audits to ensure compliance with regulatory standards, agency protocols, and patient care guidelines will be necessary. You will review patient documentation regularly, address any discrepancies or gaps in care records, and implement quality improvement initiatives based on audit results and feedback from patients and families. Your role will involve overseeing patient care transitions, including hospital discharges, home care referrals, and coordination with other healthcare providers. Ensuring a smooth continuity of care, preventing gaps or lapses in treatment, and coordinating with social workers, family members, and other care team members to provide comprehensive care will be essential. Emergency response and crisis management are critical components of your job. You must be prepared to respond to emergencies, acute changes in patient conditions, or medical crises promptly. Leading emergency drills, ensuring nursing staff are well-prepared for urgent situations, and assessing and managing acute conditions to stabilize patients until medical help arrives if needed are part of your duties. Facilitating effective communication within the interdisciplinary healthcare team, acting as a liaison between patients, families, and healthcare providers, and coordinating with home health aides, physicians, and social workers to provide holistic care are also important responsibilities. You will ensure all patient assessments, care plans, nursing interventions, and progress notes are accurately documented in the patients record, adhere to regulatory requirements, and maintain compliance with confidentiality standards. In addition to your clinical responsibilities, you will evaluate the performance of nursing staff regularly, provide constructive feedback, set improvement goals, and identify areas where additional training or support is needed. Efficient management of staffing levels, patient care equipment, and supplies, monitoring inventory, and ensuring cost-effective care delivery while meeting patients" needs will also be part of your role. As a patient advocate, you will ensure the rights and preferences of patients are respected, facilitate communication between patients and their families regarding treatment options and care plans, and help resolve any conflicts or issues related to care delivery or patient satisfaction. Participating in continuing education and professional development activities to stay current with advancements in home health care nursing and encouraging nursing staff to engage in professional growth opportunities will also be part of your responsibilities. This is a full-time position with benefits including health insurance and Provident Fund. The schedule is a day shift, and the work location is in person. If you have a Bachelor of Science (BSc) or General Nursing and Midwifery (GNM) qualification, a 2/4 wheeler driving license, and are looking for a rewarding and challenging role as a Nursing Supervisor, we encourage you to apply. Join our team and make a difference in the lives of our patients and their families.,

The responsibilities of the position include ensuring compliance with Company policies, Thome Management System (TMS), MLC 2006, STCW 2010, and Flag State requirements. You will be responsible for the management of assigned vessels/Principals, which involves arranging and coordinating crew travel, ensuring compliance with training matrices, selecting, recruiting, and planning rotations for officers/crew, providing regular crew status updates, focusing on retaining the officer pool, handling crew e-data ownership, calling vessels to discuss personnel matters, verifying document compliance, coordinating drug and alcohol testing, checking and coding crew-related costs, assisting with crew cost reporting, updating marine personnel performance evaluations, monitoring crew P&I and medical claim documentation, preparing rotation plans, arranging Flag State dispensations, and organizing crew training as needed. Additionally, you will assist in audit and vetting performance preparation and address other crew matters as directed by the Crew Manager or Deputy Crew Manager (Offshore). Your duties will include keeping in contact with officers on vacation, setting individual SMART goals, assisting in preparing annual crewing budgets, and updating crewing strategy and crew cost budget assumption papers. You will also address other crew matters as directed by the Crew Manager or Deputy Crew Manager (Offshore). In terms of authority, you will act in accordance with the directions of the Crewing Manager (Offshore) to ensure the efficient administration of all crew administration functions safely, within regulations, and as per Company procedures. The required qualifications and experiences for this position include a diploma or GCE O/A level with experience in Crewing Operation, proficiency in English, and a minimum of 1 year experience for Crewing Executive (Offshore) or a minimum of 3 years experience for Senior Crewing Executive (Offshore) in crewing operations. Experience in crewing offshore vessels is recommended, particularly on various types of offshore vessels hired under charters.,

As a Training and Development Specialist, you will have the opportunity to meet with managers, department heads, and division heads to discuss staffing needs, recruitment requirements, open requisitions, and desired qualifications. Based on an in-depth needs assessment, you will collaborate with management to develop learning strategies and plans to address identified deficiencies. Your responsibilities will include designing, developing, and creating training materials such as facilitator and participant workbooks, manuals, brochures, job aids, and posters. You will also be responsible for preparing for training sessions by organizing materials, setting up classes, conducting training sessions, and ensuring proper breakdown after completion. Additionally, you will design and deliver interactive training sessions in various formats to cater to different learning styles. In this role, you will play a key part in assisting management with various HR functions including hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. It will be essential to follow company policies and procedures, maintain confidentiality, and report any incidents or unsafe conditions to the appropriate personnel. You will be expected to maintain a professional appearance, communicate clearly and effectively, and develop positive relationships with colleagues. Providing excellent customer service by welcoming guests, addressing their needs, and expressing genuine appreciation will be a crucial aspect of your role. Ensuring adherence to quality standards, utilizing computer systems for work-related tasks, and performing physical duties such as standing, sitting, or walking for extended periods are also part of your responsibilities. Overall, as a Training and Development Specialist, your role will involve contributing to the continuous improvement of employee performance through training initiatives, fostering a positive work environment, and supporting the achievement of common goals within the organization. Your dedication to excellence and willingness to adapt to various job duties as requested by supervisors will be instrumental in your success in this position.,

The job offers a 3-6 Month internship program with three categories to choose from. The first category includes an internship with incentives ranging from 5k to 15k per month. The second category is a free internship option. During the internship interview, the appropriate category will be determined based on your qualifications and performance. Successful completion of the internship will earn you a certificate. Outstanding performance during the internship may lead to a permanent job offer. If interested, you are required to attend a face-to-face interview at the Jaipur office located at 1st Floor, 1/47, Sector 1, Near Agarwal Caterers, Vidhyadhar Nagar, Jaipur, India 302039.,

You will be responsible for providing technical guidance and supervision to HVAC technicians and mechanics. Your role will involve troubleshooting and diagnosing issues with HVAC/R systems, ensuring that routine preventative maintenance checks are completed, and being able to respond immediately to emergency facility maintenance requirements. Additionally, you will coordinate and support customer project requirements, ensure accurate data capture on maintenance work order requests and preventative maintenance inspection forms, and manage and assign work orders to technicians. Safety and compliance will be a key focus of your role. You will need to ensure that all work complies with safety standards, provide orientation and training on safety procedures, and ensure compliance with safety regulations and environmental requirements. As a team leader, you will manage and motivate a team of HVAC technicians, evaluate their performance, provide training and development opportunities, and maintain clear and effective communication with team members, clients, and other stakeholders. This is a full-time, permanent position with benefits including cell phone reimbursement. The work schedule is during day shifts, and bonuses such as performance bonus and yearly bonus may be provided based on your performance. The work location will require you to be present in person.,

As a Printed Circuit Board Trainer at Pinexa Business Solutions Private Limited, you will be responsible for delivering customized skill development programs related to circuit board training. Your main tasks will include conducting training sessions, creating instructional materials, and assessing the progress of trainees in practical circuit board exercises. This is a full-time role located on-site in Belgaum. To excel in this role, you must demonstrate proficiency in Printed Circuit Board design and manufacturing, along with experience in developing and delivering training programs. Knowledge of circuit board components and assembly processes is essential, as well as strong communication and interpersonal skills to effectively engage with trainees. Additionally, you should have the ability to assess and evaluate trainee performance accurately. Industry certifications in circuit board design and training would be considered a plus. Join our team at Pinexa Business Solutions Private Limited and contribute to bridging the gap between human potential and business excellence through continuous learning, growth, and innovation.,

As a Company Secretary with 4 years of experience, you will be responsible for ensuring that the company complies with laws, regulations, and resolutions. Your duties will include arranging meetings for the Board of Directors, Management Committee, and AGM. Facilitating communication between the board, committees, senior management, and shareholders will also be a key aspect of your role. In addition, you will be maintaining statutory books, such as registers of members, directors, and secretaries, and filing documents with Companies House, such as annual tax returns and audit reports. Supporting directors and executives with training courses, evaluating the performance of the Board of Directors, and providing advice on the conduct of business will also be part of your responsibilities. Furthermore, you will be involved in managing risk, property administration, interpreting financial accounts, and overseeing financial accounts. Company secretaries may work in various organizations, including private companies, charities, professional bodies, hospitals, educational institutions, banks, and insurance companies. If you are interested in this position and have the required experience, please contact us at 9310699721.,

The job offers a 6 Month internship program with three categories to choose from. The categories include internship with incentives ranging from 5k to 15k per month, free internship, and other categories that will be discussed during the internship interview. Your performance during the internship will determine whether you are eligible for an upgrade. Upon successful completion of the internship, you will receive a certificate. Exceptional performance during the internship may lead to a permanent job offer. If interested, please visit our Jaipur office located at 1st Floor, 1/47, Sector 1, Near Agarwal Caterers, Vidhyadhar Nagar, Jaipur-India 302039 for a face-to-face interview.,

The Head of Training is responsible for leading the development, implementation, and management of training programs across the organization. You will ensure that employees at all levels receive effective training aligned with company goals and industry best practices. Your key responsibilities will include designing and implementing comprehensive training strategies for all departments, developing and managing training calendars, content, and modules for onboarding, skill enhancement, and leadership development. Additionally, you will coordinate with department heads to identify training needs and performance gaps, lead a team of trainers, evaluate training effectiveness, collaborate with external vendors or consultants as needed, maintain records of all training activities, and ensure compliance with regulatory and organizational training requirements. To qualify for this role, you should have a Bachelor's/Masters degree in HR, Education, Business Administration, or a related field, along with a minimum of 5-7 years of experience in training and development, with at least 3 years in a leadership role. You should possess strong knowledge of training methods, adult learning principles, and e-learning platforms, as well as excellent communication, leadership, and organizational skills. The ability to manage multiple programs and prioritize tasks efficiently is essential. Preferred skills for this position include experience in retail, FMCG, or similar sectors, certification in Learning & Development or Instructional Design (e.g., CPTM, ATD), and familiarity with LMS platforms and digital training tools. In addition to the challenging and rewarding work environment, the benefits offered for this position include Provident fund and Health Insurance.,

As a part of Respond Right Education's strong commitment to Early Childhood Education, we are dedicated to developing the Right Side of the child's brain through engaging and inspiring learning environments. With both offline and online centers, we strive to provide quality education to our students. We are currently looking for a dedicated individual to join our team as a Trainer. In this role, you will be responsible for training, demonstrating, and providing feedback to teachers and franchise partners. On-the-job training will be provided for this position. Key Responsibilities: - Evaluate the quality of classes and demonstrations conducted by franchise partners. - Conduct dynamic and impactful training workshops for educators in partner schools. - Assess teacher and franchise performance and provide detailed feedback promptly. - Develop and implement quality control plans and procedures, including regular inspections to ensure compliance with standards and regulations. - Foster a culture of quality awareness and continuous improvement within the organization. This position requires working hours from Monday to Friday, 10 am to 7 pm, and Saturday till 2 pm at our location in Malad West, Mumbai. Qualifications: - Fluent in English with excellent communication and interpersonal skills. - Strong attention to detail and accuracy. - Ability to work independently and collaboratively to meet deadlines and achieve results. - Freshers with exceptional communication skills are encouraged to apply for this role. Join us at Respond Right Education and contribute to the enhancement of Early Childhood Education with your passion and dedication.,

Workplace Experience Executive The Workplace Experience Executive plays a critical role in creating a positive and engaging environment for employees, visitors, and clients. You would be responsible for developing and implementing workplace strategies that enhance productivity, collaboration, and well-being. The executive will work closely with various stakeholders, such as HR, operations, facilities management, and technology teams, to create an exceptional workplace experience that aligns with the organization's goals and values. Key Responsibilities: Employee Engagement and Communication: Create and implement programs and initiatives that enhance employee well-being and engagement. Develop and maintain effective communication channels to ensure employees are informed about workplace updates, events, and resources. Collaborate with HR to measure employee satisfaction and gather feedback to continuously improve the workplace experience. Technology Integration: Identify and implement technology solutions that enhance productivity and streamline workplace operations. Collaborate with IT teams to ensure seamless integration and support for workplace technologies. Stay updated with emerging workplace technologies and evaluate their potential for enhancing the employee experience. Vendor Management: Manage relationships with external vendors and service providers, ensuring quality service delivery. Oversee contract negotiations, performance evaluations, and budget management related to workplace services. Sound like you To apply you need to be: Qualifications: Bachelor's degree in business administration, human resources, architecture, or related field. A master's degree is preferred. Minimum of 5 years of experience in workplace design, employee experience, or related roles. Strong understanding of workplace trends and best practices. Excellent project management and organizational skills. Exceptional interpersonal and communication skills. Ability to influence and collaborate with diverse stakeholders. Proficiency in workplace technology and software applications. Knowledge of relevant local regulations and compliance requirements. The Workplace Experience Executive role offers an exciting opportunity to shape the workplace environment and contribute to the overall success of the organization. The successful candidate will have a passion for creating exceptional workplace experiences and driving employee engagement

The role of a Team Leader Operations is to assist in managing overall account performance and financial profits by coaching and developing Senior Process Consultants to deliver quality performance. You will be responsible for ensuring the success of day-to-day Operations by managing Senior Process Consultants effectively. **Job title:** Team Lead-Operations **Job Description:** **Education:** Any Graduate **Experience:** You should have at least 3 years of experience in Claims Administration (Voice), including a minimum of 12 months in a supervisor capacity. Prior experience in the Healthcare Industry is preferred. **Roles & Responsibilities:** - Answer incoming queries through email or call and take appropriate action - Maintain customer satisfaction ratings based on explicit criteria set forth by the company - Attend mandatory training sessions to stay updated on any changes in policy - Conduct one-on-one call listening and provide feedback - Conduct refresher training sessions to enhance skills - Drive team performance by sharing feedback with underperforming team members daily - Conduct call auditing and handle escalated calls - Provide day-to-day leadership, coaching, and development support to direct reports (Senior Process Consultants) - Regularly review operating statistics to ensure Client and Organization goals are being met in areas of service quality and timeliness - Identify areas of process improvement and implement resolutions in a timely manner - Ensure process quality for all work performed by the team - Coordinate with Manager Operations to balance the needs of individual teams with the needs of the entire organization - Provide growth development opportunities and promote teamwork - Train and provide guidance to Senior Process Consultants, other Supervisors, and Senior Supervisors within the organization - Maintain a clean, safe work area and practice good safety habits - Provide internal and external customers with the highest quality service - Familiarize yourself with HIPAA regulations **Mandatory Skills:** - Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills - Proficiency with necessary technology, including computers, software applications, phone systems, etc. - Ability to understand basic data and take appropriate action - Ability to drive individual and team efficiency and productivity through effective metric management - Ability to coach, train, motivate employees, and evaluate their performance - Ability to strategically lead and develop teams towards improved performance - Ability to delegate and manage workloads and projects across functions within the organization - Ability to drive continuous improvement efforts by leading various work streams related to call center metrics and monitoring tools - Strong problem-solving, conflict handling, issue anticipation, troubleshooting, and proactive solution implementation skills - Advanced customer focus and service skills **Preferred Skills:** - Basic financial analysis (cost-effectiveness, cost-benefit, etc.) **Location:** BLR, Surya Wave Building, India,

As an experienced and motivated Inside Sales Trainer fluent in Malayalam, you will play a crucial role in our team by developing and delivering effective training programs to enhance the skills and performance of our inside sales team. Your deep understanding of sales techniques, product knowledge, and effective training methodologies like Call Auditing and Call Coaching sessions will be instrumental in driving the success of our sales team. Your responsibilities will include designing and developing comprehensive training programs tailored to the needs of the associated Category. You will create training content covering sales techniques, product knowledge, objection handling, closing strategies, and customer relationship management. Additionally, you will lead the onboarding process for new inside sales team members to ensure a smooth transition into their roles. To excel in this role, you will need to stay updated on industry best practices, sales trends, and technological advancements relevant to inside sales. You will be required to modify training programs as needed to incorporate new insights and strategies, ensuring that our team is always equipped with the latest knowledge and skills. As part of your responsibilities, you will assess the effectiveness of training programs through evaluations, quizzes, and observations. Providing constructive feedback to individuals and the team will be essential to drive continuous improvement. You will also conduct one-on-one coaching sessions to address individual skill gaps and improve overall performance by auditing calls. Collaboration is key in this role, as you will work closely with sales managers and the Product team to cascade the latest product-related updates to agents, adding value proposition to the product. Utilizing sales data to identify trends, strengths, and areas for improvement among the inside sales team using Leadsquare will allow you to enhance decision-making skills and incorporate data insights into training programs. To be successful in this position, you must have a minimum of 2 years of experience in sales and 2 years of experience as a sales trainer. Proficiency in Malayalam is a must, along with a passion for training the team. Technical proficiency with Leadsquare and other tools is also required. This is a full-time, permanent position based at Entri HQ in Kakkanad, Kochi. The role requires working 6 days a week in a day shift schedule. In addition to a competitive salary, you will receive benefits such as cell phone reimbursement, a flexible schedule, provided food, health insurance, and a Provident Fund. Performance bonuses are also offered. If you have a background in sales, are proficient in Malayalam, and have a passion for training and mentoring others, we encourage you to apply for this exciting opportunity.,

The role of a Trainee Process Consultant-Non-Voice at Sagility in Coimbatore involves contributing to the overall team performance and profitability by implementing action plans to enhance and maintain client satisfaction. As a Trainee Process Consultant-Non-Voice, you are expected to possess basic knowledge of Claims Administration - Non Voice and demonstrate good reasoning and analytical skills. Effective communication in the required language for the function/location, active listening skills, passion for learning, influencing skills, and the ability to comprehend process requirements are essential for this role. Adherence to attendance and punctuality norms, acquiring knowledge and skills related to the process, processing claims, developing projects, and handling calls as per process guidelines are key responsibilities. Meeting assigned productivity goals, understanding and adhering to quality standards, and meeting TAT (Turnaround Time) are crucial for successful performance. Mandatory skills for this role include exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency in using necessary technology such as computers, software applications, and phone systems is required. The ability to understand basic data, drive individual and team efficiency and productivity, coach, train, motivate employees, and evaluate their performance is essential. Strategic leadership to develop the team, delegation and management of workloads and projects, problem-solving, conflict handling, anticipation of issues, troubleshooting problems, and proactive implementation of creative solutions are also important skills. Preferred skills for this role include proficiency in MS Office, typing and computer skills, effective communication in English, good analytical skills, and strong comprehending ability. Location: CMB, KCT Tech Park - EastIndia,

The System Analyst (Market Oriented) role requires applying system analysis expertise and market-driven research to elevate the company's competitive edge. Your primary responsibility will be to continuously assess the company's offerings in comparison to competitors, identify gaps, and suggest innovative, technology-driven solutions, particularly in cloud computing, high-performance computing (HPC), and distributed systems. Collaborating closely with product and development teams is essential to steer market leadership through data-backed insights and technical foresight. Your key responsibilities include: - Conducting in-depth market research, competitive benchmarking, and trend analysis to identify platform enhancement opportunities and guide product decisions. - Analyzing and recommending improvements across public cloud platforms, virtualization layers, container platforms, and infrastructure technologies. - Proposing innovative solutions leveraging knowledge of DevOps, AIOps, MLOps, and distributed systems to enhance platform scalability, reliability, and differentiation in the market. - Working closely with product managers, architects, and engineering teams to translate business needs into system requirements and ensure alignment with the product roadmap. - Developing detailed system specifications, UML diagrams, wireframes, and user stories for efficient planning and development. - Defining system-level KPIs, tracking performance metrics, and providing actionable insights to stakeholders for continuous improvement and strategic planning. - Presenting findings, technical analyses, and recommendations in a clear and compelling manner to technical and business stakeholders for informed decision-making. Key Requirements: - Proficiency in cloud computing, high-performance computing (HPC), and distributed systems. - Demonstrated ability to conduct market research and derive strategic, data-driven insights. - Strong communication and collaboration skills for effective cross-functional teamwork and stakeholder engagement. Educational Qualifications: - Bachelor's degree in Computer Science, Information Systems, or a related field. Experience: - 4+ years of experience in system analysis or related roles, with expertise in system architectures and analysis techniques. This role falls under the Software Division category.,

As the Assistant Manager, Service Delivery, India at ReSource Pro, you will play a crucial role in leading and managing internal delivery teams to address incidents, problems, and operational issues affecting clients. With a minimum of 8 years of experience, including at least 1 year as an Assistant Manager, you will oversee Service Delivery Supervisors and client teams to ensure a motivated and skilled workforce. Your primary responsibilities will include managing and coaching direct reports, maintaining client satisfaction, identifying business growth opportunities, resolving high-impact client issues, and leading various projects to achieve corporate goals. You will also be responsible for managing staffing levels, budgets, and ensuring compliance with information security policies. To excel in this role, you must demonstrate competencies in effective performance management, team building, communication, functional excellence, and customer-centricity. The position may involve working in regular shifts from 7:00 AM to 5:00 PM or real-time shifts from 6:30 PM to 6:30 AM, based on business needs. This is a unique opportunity for the right candidate to showcase critical leadership skills and contribute to the growth and success of the company during this transformative period.,