3 Performance Culture Jobs

As the Business Operations Head for a renowned Restaurant and Bar Chain in Delhi / Gurgaon, you will be entrusted with the responsibility of overseeing the overall leadership, strategic growth, and operational excellence of the venues. Your role will demand a proactive and hands-on approach, with a profound understanding of the intricacies of the Hospitality industry, Revenue Optimization, Guest Experience, and Brand Positioning in the highly competitive F&B landscape of Mumbai. Your primary objectives will revolve around maximizing revenue, optimizing costs, and ensuring profitability through effective P & L Management. You will be tasked with positioning the Brand as a premier social and nightlife destination in the city, maintaining operational excellence, enhancing guest engagement and experience, fostering a high-performance team culture, driving marketing initiatives, and ensuring compliance with all regulations. Your responsibilities will span across various domains including Business & Financial Performance, Brand Strategy & Market Positioning, Operational Excellence & Guest Experience, Team Leadership & Development, Marketing, Events & Community Engagement, and Compliance, Legal & Risk Management. You will be expected to demonstrate a deep understanding of the F&B scene, possess strong financial acumen, exhibit marketing and PR expertise, and showcase exceptional leadership and people skills. The ideal candidate for this role will have a minimum of 10-12 years of experience in managing high-energy casual dining bars and lounges, with a sharp focus on business and operations. An entrepreneurial mindset, a guest-centric approach, financial acumen, marketing savvy, and strong leadership skills are essential attributes for excelling in this position. You will play a pivotal role in shaping the social scene of Mumbai, driving innovation, excellence, and profitability while delivering unparalleled guest experiences.,

As a Human Resources Business Partner III at ZoomInfo (one of Uplers" Clients), you will play a crucial role in ensuring the smooth functioning of HR policies and procedures in alignment with company guidelines and legal standards. Your responsibilities will include new hire orientation, onboarding, employee benefits administration, grievance management, and enforcement of company policies and practices. You will collaborate with local leadership to implement HR programs and initiatives that support the global HR strategy for the region. Your role will involve overseeing daily HR functions such as benefits administration, leave management, and policy enforcement to promote a culture of teamwork, respect, and integrity while addressing workplace challenges. Your key responsibilities will include: - Supporting business and HR strategy alignment for high performance - Overseeing new hire orientation, onboarding, performance reviews, and employee exit processes - Educating newly hired employees on HR policies, internal procedures, and regulations - Developing employee engagement plans and activities in the region - Implementing process improvement/automation initiatives in collaboration with HR Operations - Reviewing training needs and facilitating learning sessions for employees and people leaders - Handling queries, grievances, and escalations within specified timelines - Coaching managers on best practices for feedback and performance management - Collaborating with other departments on initiatives and policies affecting employee needs - Planning and executing events from an Employee Relations perspective - Maintaining confidentiality, sensitivity, and compliance with data privacy regulations - Conducting exit interviews and providing feedback for continuous improvement - Addressing employment-related inquiries and referring complex matters as needed - Managing employee offboarding processes in compliance with company policies and regulations - Driving performance and feedback culture in close collaboration with business stakeholders - Partnering with functional HRBPs on various business initiatives - Working with global Centers of Excellence (COEs) The ideal candidate for this role should possess: - Eight or more years of experience in Human Resources - Knowledge and experience of local labor laws and regulations - Strong interpersonal, negotiation, and conflict-resolution skills - Positive attitude, eagerness to learn, and deliver exceptional results - Excellent communication, organizational, and time management skills - Ability to prioritize tasks, collaborate effectively, and maintain confidentiality - Strong analytical, problem-solving, and accountability skills - Passion for delivering an exceptional employee experience - Proficiency in using data and statistics to solve HR challenges This is a hybrid position that requires working from the office three days a week with a work schedule from 1:00 PM to 10:00 PM IST. If you are ready to take on a new challenge, work in a great environment, and elevate your career to the next level, apply now to join our team at ZoomInfo. We look forward to welcoming you aboard!,

Working closely with the Head of Experience, CoE teams, technology teams, and various stakeholders within and outside of HR, your primary responsibility will be to drive value through agile delivery teams and lead digital transformation initiatives. You will play a crucial role in transforming colleague and people leader experiences by advocating for their needs and promoting a collaborative, data-driven approach in the delivery of HR Journeys. By working with all stakeholders, you will identify opportunities to enhance efficiencies, effectiveness, controls, and overall experience. Utilizing a data-driven approach, you will collaborate with teams to prioritize work and implement improvements. Moreover, you will engage with technical teams and stakeholders to introduce innovative ideas that streamline processes, simplify delivery, and automate tasks where feasible. As a leader, you will be responsible for prioritizing and overseeing the delivery of change portfolios related to colleague journeys. In this role, your primary focus will be on understanding client needs, enhancing client journeys, developing client-centric products and services, and ensuring high levels of client satisfaction. You will be accountable for executing research to gain insights into client preferences and pain points related to banking products and services. By taking a holistic approach to analyzing client journeys, you will identify areas for improvement and enhance the overall client experience. Collaboration with cross-functional teams, such as UX/UI designers, marketing, operations, and technology departments, will be essential to enhance client experiences and evolve the bank's products and services based on customer insights. Additionally, you will collect and analyze data from various channels like surveys, focus groups, and client interactions to evaluate the effectiveness of client experience initiatives and identify areas for improvement. Developing and implementing client-centric strategies, initiatives, and metrics to enhance the overall client experience, drive loyalty, and track improvements over time will be part of your responsibilities. Furthermore, you will analyze the competitive landscape to identify industry trends and best practices in customer experience and integrate them into the bank's product offerings. As a Director in this role, you will manage a business function, provide strategic input, influence policies and procedures, and oversee multiple complex and critical strategic projects. You will lead a large team or sub-function, embed a performance culture, and contribute to organizational goals. You will provide expert advice to senior management, manage resourcing, budgeting, and policy creation, and ensure compliance with regulations. Demonstrating extensive knowledge of how the function integrates with the business division to achieve overall objectives, you will maintain industry expertise, solve complex problems, and make strategic decisions. Negotiating with stakeholders, influencing at a senior level, and acting as a principal contact point for key clients will be crucial aspects of your role. Additionally, you will embody leadership behaviors emphasizing listening, authenticity, inspiration, alignment, and development of others. Overall, your role will require you to uphold Barclays" values of Respect, Integrity, Service, Excellence, and Stewardship, while also embodying the Barclays Mindset of Empowerment, Challenge, and Drive in all interactions and decisions.,