40 Performance Coaching Jobs - Page 2

As a Center Director at Bright Horizons, you will be responsible for delivering exceptional care and education to children aged 0-6 years old at our daycare and preschool center located in Kadubeesanahalli, Bangalore. Your role will also involve being the main point of contact for our families, ensuring a high standard of service and performance. Your key accountabilities will include ensuring the safety of everyone by continuously improving safety practices, being the Designated Safeguarding Lead, maintaining high standards of behavior across the setting, coaching team members for optimal performance, delivering world-class customer service, and ensuring high-quality care and education that...

As a Sales Training and Development Specialist, you will be responsible for conducting field-based training sessions for new and existing sales team members. Your role will involve developing and updating training materials, presentations, and sales guides to ensure alignment with the latest broadband products, promotions, and technologies. You will provide coaching on best practices for customer engagement, objection handling, and closing sales. Additionally, you will deliver product knowledge training on broadband services, including speed tiers, equipment, and service packages. In the realm of Performance Coaching, you will monitor and evaluate individual and team sales performance. You w...

Key Responsibilities Deliver engaging and effective induction, product, and soft skills training to retail staff across all stores. Conduct on-the-floor training , role plays, and refresher sessions to improve customer handling, upselling, and cross-selling techniques. Design and implement training calendars , materials, and evaluation tools aligned with business needs. Collaborate with the Retail Operations and HR teams to identify skill gaps and ensure training interventions address them. Regularly visit stores to monitor training effectiveness, coach team members, and support store leadership. Track and report on training effectiveness metrics (e.g., post-training performance improvement,...

Key Responsibilities: Training Delivery & Facilitation: Conduct new hire training (NHT) and refresher training for sales agents in the donation process Deliver engaging, interactive sessions to improve communication, persuasion, and sales skills Train agents on objection handling and building donor trust Ensure training is aligned with sales targets and compliance standards Conduct role-plays, mock calls, and live call assessments to build agent confidence Reporting & Continuous Improvement: Track training effectiveness using KPIs like sales performance, retention, and quality scores Provide regular feedback and reports to management on training outcomes Qualifications & Skills: 1+ years of ...

As the leader of a 100+ member team, you will be responsible for overseeing and directing operations to ensure that service level agreements (SLAs), quality standards, and cost efficiency targets are consistently met. Your role will involve driving alignment among stakeholders, fostering client engagement, and providing performance coaching to team members. In this position, you will be expected to spearhead initiatives aimed at process improvements, automation, and enhancing overall quality. By implementing these improvements and quality initiatives, you will contribute to the continuous enhancement of operational efficiency and effectiveness. Additionally, you will play a crucial role in s...

About CGH Earth: CGH Earth is a leading name in sustainable hospitality, offering experiential travel rooted in local culture, ecology, and community engagement. With award-winning boutique resorts across India, CGH Earth goes beyond luxury to create meaningful guest experiences. Marari Beach Resort, located along the pristine coastline of Mararikulam in Kerala, captures the spirit of a traditional fishing village, with a focus on wellness, slow living, and authentic service. Position Summary: We are seeking 2 dynamic and experienced L&D professionals from the hospitality industry to join us as the Manager Learning and Development at Marari Beach Resort and Coconut Lagoon, two of CGH Earth's...

The Fulfillment Manager, AI Content Services in Chennai, India is responsible for leading a high-performing team dedicated to delivering impactful and high-quality content to support small and medium-sized businesses (SMBs) in achieving their marketing objectives. This role plays a crucial part in ensuring that Social and Long-form Content fulfillment consistently meets or exceeds client expectations by focusing on operational excellence, process optimization, and talent development. As a mid-level leader, you will drive innovation in content fulfillment through the adoption of AI, coach team members for optimal performance, and advocate for client success through effective collaboration wit...

About the Role We are looking for a Training & L&D Lead to design and deliver end-to-end learning programs for our Support Team. Youll work closely with Chat Support, Calling, Payments, and Data Ops teams, and use insights from our AI-powered Quality Control system to drive targeted coaching, onboarding, SOP creation, and continuous improvement. This is a high-impact, cross-functional role for someone who thrives at the intersection of people development, systems thinking, and empathy-led operations. To Apply: Please fill up the application form - https://habuild.keka.com/careers/jobdetails/94055 What You'll Do Onboarding & Role Readiness Design role-specific onboarding journeys for Chat, Ca...

13 years of experience as a Quality Analyst in a BPO environment Strong knowledge of call audits, quality parameters, and root cause analysis Excellent communication and analytical skills Experience with quality monitoring tools and reporting Ability to coach and drive performance improvements Must have experience in lead generation process Your Responsibilities Conduct call audits and evaluate agent performance Identify process gaps and recommend improvement plans Share actionable feedback with agents and supervisors Prepare quality reports and dashboards for leadership Collaborate with operations and training teams for continuous improvement

Demonstrates understanding of key guest satisfaction drivers aligned with the brand's customer profile. Analyzes service issues and operational trends to develop improvement strategies. Makes timely decisions to ensure progress toward strategic and operational goals. Collaborates with hotel leadership to develop and execute aligned operational strategies. Monitors sales and hotel operational performance against revenue and occupancy budgets. Reviews financial statements to assess operational success and areas needing improvement. Coaches the operations team to manage occupancy, room rates, wages, and controllable costs effectively. Uses the Wage Progress Report to compare actual vs. budgeted...

WRI India, an independent charity legally registered as the India Resources Trust, provides objective information and practical proposals to foster environmentally sound and socially equitable development. WRI India s mission is to move human society to live in ways that protect Earth s environment and its capacity to provide for the needs and aspirations of current and future generations. Through research, analysis, and recommendations, WRI India puts ideas into action to build transformative solutions to protect the earth, promote livelihoods, and enhance human well-being. We are inspired by and associated with World Resources Institute (WRI), a global research organization. Currently over...

JOB SUMMARY AND RESPONSIBILITIES Lead a team of Performance Coaches, including training, delegating tasks, providing feedback and conducting performance evaluations. Oversee the execution of monthly audits completed by the Performance Coaching Team. Be an expert on policies and procedures for all lines of business you support (internal) Collect and analyze data from each audit/monitor activity and assist operations teams with development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results. Conduct/participate in calibration sessions to ensure consistent scoring across team members. Lead meetings with management a...

JOB SUMMARY AND RESPONSIBILITIES Lead a team of Performance Coaches, including training, delegating tasks, providing feedback and conducting performance evaluations. Oversee the execution of monthly audits completed by the Performance Coaching Team. Be an expert on policies and procedures for all lines of business you support (internal) Collect and analyze data from each audit/monitor activity and assist operations teams with development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results. Conduct/participate in calibration sessions to ensure consistent scoring across team members. Lead meetings with management a...

We are hiring for the position of Deputy Manager Learning & Development (L&D) for our Bijapur location. The ideal candidate should have prior experience in the BFSI industry and a proven ability to design, implement, and evaluate training initiatives aligned with business strategies. What does the job entails? Knowledge of L&D organizational plans and how it dovetails with the job areas of the audience. Be aware on local learning flavors and requirements Be looked at as an expert on Financial services and Insurance by the audience Develop and display excellent facilitation skills to ensure participant learning in a facilitation environment Stay updated on latest trends and developments in th...

Promote and build billing software distributors, build reseller and partner relations, provide demos and training, motivate partners, review performance bi-daily, identify leads, manage sales cycle, coordinate onboarding, and meet sales targets.