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2.0 - 5.0 years
4 - 7 Lacs
mumbai
Work from Office
About Interpolitan Money Interpolitan has a purpose to empower global opportunities for our clients, partners and people. We offer tailored services and multi-currency solutions for seamless local and international transactions, helping businesses and individuals overcome traditional banking barriers. In the past, financial journeys were fraught with red tape, slow systems and arbitrary transaction limits. Now, everything has changed. Thanks to our unique approach, Interpolitan clients can easily meet financial goals and make cross-border transactions worldwide. We re a values-led organisation and place integrity at the heart of every decision. As we expand both domestically and internationa...
Posted -1 days ago
3.0 - 8.0 years
4 - 5 Lacs
gurugram
Work from Office
Monitor &auditing calls,emails performed by the agents. Provide one to one feedback against monitored cases. Provide Floor Support an conduct Team Huddle to disseminate new updates &conduct refreshers Required Candidate profile Excellent communication skills Min. 2 years exp. as a QA/Voice Coach with sound knowledge on QA tools in international BPO Graduate/Diploma in any stream Open to work in rotational Shift environment
Posted 3 hours ago
3.0 - 8.0 years
4 - 6 Lacs
gurugram
Work from Office
**Openings for a leading international bpo** Job Location: Gurgaon Job Role: Process Trainer(US Healthcare/Travel) Job Role: As a Process Trainer, you will be responsible for training, mentoring, and guiding a team of sales and technical support representatives to achieve and exceed their performance targets. The ideal candidate has a strong background in US Healthcare or Travel, excellent communication skills, and a passion for developing others. Responsibilities: Conduct training sessions and provide ongoing coaching to a team of agents on service techniques, product knowledge, and customer service skills. Monitor agent performance, provide constructive feedback, and develop action plans f...
Posted 3 hours ago
3.0 - 8.0 years
4 - 9 Lacs
hyderabad, bengaluru
Work from Office
Major Job responsibilities would be as under: 1.Responsible for working closely with sales agents (top/bottom decile) with the goal to improve/sustain performance and control attrition. 2. Create high visibility on JAG initiative(Jeeto Apna Ghar Initiative). 3. Identify training needs and coordinate with training team for closure 4. Identify issues impacting performance and stickiness of sales agents though 1-1 sessions, skip meetings and team huddles 5. Maintain a high level of engagement with Team Coaches, Managers, Sales heads and HR team to ensure issues are raised with relevant stakeholders. Follow up for closures. 6. Share Weekly progress update with stakeholders Outcome Measures: 1.Re...
Posted 3 weeks ago
3.0 - 8.0 years
4 - 6 Lacs
gurugram
Work from Office
**Openings for a leading international bpo** Job Location: Gurgaon Job Role: Sales Coach Job Role: As a Sales Coach, you will be responsible for training, mentoring, and guiding a team of sales and technical support representatives to achieve and exceed their performance targets. The ideal candidate has a strong background in sales, excellent communication skills, and a passion for developing others. Responsibilities: Conduct training sessions and provide ongoing coaching to a team of agents on sales techniques, product knowledge (including Vivint's smart home technology), and customer service skills. Monitor agent performance, provide constructive feedback, and develop action plans for impr...
Posted 4 weeks ago
5.0 - 6.0 years
7 - 8 Lacs
Hyderabad
Work from Office
Key Responsibilities Drive sales of laboratory products, particularly microbiology and chromatography items, including HPLC/GC vials and columns. Build and maintain strong relationships with clients across the assigned territory. Conduct regular client visits to follow up on leads and ensure order closures. Consistently improve sales performance by nurturing both existing accounts and identifying new business opportunities. Travel extensively within Telangana to engage with customers and ensure satisfaction. Lead and mentor a team of field sales executives, providing direction and support. Track team performance, coach team members, and help achieve set sales targets. Work closely with senio...
Posted 1 month ago
10.0 - 15.0 years
9 - 13 Lacs
Bengaluru
Work from Office
The Senior Applied Science Manager owns the complete science mission and team for Advertising Trust. Science is not just at the core of what Advertising Trust does, but it s essential. We have one of the largest and most highly complex yet important missions and the work is growing with nuance and challenges with the advent of GenAI, et. al. You will apply state of the art technologies across computer vision, LLM training and application, etc. to deliver on this mission. It requires high judgment, self-direction and curiosity to achieve truly world leading innovation. The role will present regularly to senior leadership, providing opportunities to gain their unique insight, and advocate for ...
Posted 2 months ago
5.0 - 10.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Are You The Next UDian? Were hiring! If you think your experience and expertise tick all of the boxes for a great journey at Uncle Delivery, then apply for this role right away! Job Details Job Title: Team Lead-Customer Support Location: Bengaluru Uncle Delivery is looking for a Customer Support Team Lead in Bengaluru. Are you passionate about delivering exceptional customer support and leading high-performing teams? We re looking for a Customer Support Team Lead with strong experience managing voice and chat processes on domestic platforms. Experience: 5+ years in Customer Support, including 2+ years as a Team Lead in a chat process. Key Responsibilities: 1. Lead a team of 15 20 inbound voi...
Posted 3 months ago
3.0 - 8.0 years
3 - 5 Lacs
gurugram
Work from Office
Should have exp. in international process training for BPO in customer service Monitor new employee training Design&develop training materials as required for coaching purpose Aware of all training related metrics ie;TNA,TNI,throughput and many more Required Candidate profile Min. 2 years of experience total 2 years exp as a Trainer on papers in a BPO company Open to work in rotational shifts Aware about TNA&TNI process Excellent Communication & presentation skills
Posted Date not available
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