85 Performance Center Jobs - Page 4

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Neoload. Experience5-8 Years.

Job Area: Engineering Group, Engineering Group > Software Applications Engineering General Summary: Profile, analyze the traces and optimize the performance of complex concurrent applications running on OSes such as QNX, Linux and Android running Natively as well as in virtual environments on Qualcomm Automotive platforms. Understand the customer use-cases and profile them on Auto platforms by working with multiple HW & SW teams.Understand key benchmark target based on Chipset configuration and correlation with measurement number.Analyze Performance KPIs of Automotive use-cases such as Booting, Multimedia (Camera, Display, Video playback), ADAS (Front and Surround camera perception, Driver Monitoring, Parking stack), Maps & Navigation, Rear-seat entertainment etc. Correlate performance with projections from the systems team. Optimize the booting KPI to meet customer needs.Profile/analysis the popular benchmarks KPI of CPU/GPU/DDR/IO,etc.Characterize/Analysis the hypervisor performance.OS performance comparison and gap debugging.Maintain & publish a performance dashboard across all critical use-cases.Work with customers to root-cause performance issues and lead deep-dive debugs of customer use-cases.Collaborate with cross-functional global teams to plan, execute performance activities on Auto chipsets.Writing or enhance debugging tools for easy debugging/profiling performance issues. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Applications Engineering, Software Development experience, or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 1+ year of any combination of academic and/or work experience with Programming Language such as C, C++, Java, Python, etc. 1+ year of any combination of academic and/or work experience with debugging techniques. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Hiring, Performance Test Lead with more than 8 years of experience in the given skills. Strong in Performance Center Good skill in Web-HTTP protocol and API Very strong in Dynatrace or App dynamics Decent Knowledge in Selenium Strong on Laodrunner & Jmeter Decent understanding of GCP/other cloud platforms Good communication skill

About The Role Role Purpose The purpose of this role is to support delivery through development and deployment of tools. ? Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget ? Deliver No. Performance Parameter Measure 1. Tool Development and deployment Quality of solution Timely development and within budget Timely deployment of tool Error free deployment ? ? Mandatory Skills: Dynatrace Monitoring. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Skill set : Mainly Jmeter, Loadrunner. Additonal toolsNeoLoad, gatling Monitoring toolsAppDynamics, Dynatrace, Test Planning, NFR gathering, and conducting E2E performance testing About The Role - Grade Specific Skill set : Mainly Jmeter, Loadrunner. Additonal toolsNeoLoad, gatling Monitoring toolsAppDynamics, Dynatrace, Test Planning, NFR gathering, and conducting E2E performance testing Skills (competencies) Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We"™re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you"™d make a great addition to our vibrant international team. We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner with. You"™ll make a difference by Develop and maintain monitoring solutions using Elastic Search (ELK) deployed in AWS ECE. Automate processes and workflows using Python and Ansible. Manage and optimize the performance of large-scale data systems, handling hundreds of terabytes of data. Utilize AWS CloudFormation for resource provisioning and infrastructure management. Collaborate with cross-functional teams to ensure seamless integration and deployment of monitoring solutions. Troubleshoot and resolve technical issues related to monitoring and data management. Continuously improve monitoring processes and tools to enhance system performance and reliability. Your success is grounded in We are looking for a talented and motivated individual to join our Digital Services team, as part of our Global Business Services Unit. The ideal candidate will be integrated on a monitoring team, cloud oriented, so we"™re looking for strong expertise with 2-5 years of experience in AWS, Elastic Search (ELK), Python, and Ansible, with a focus on performance optimization and managing large-scale data. Our culture thrives around the ability to work well in a client-centric, collaborative environment, can demonstrate critical thinking skills, and present and explain complex ideas to a group. Open communication and working well with others are key Excellent communication, interpersonal and collaboration/influencing skills. Join us and be yourself! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. This role is based in Bangalore . You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Dynatrace APM Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic and intermediate level troubleshooting tasks. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Perform L1 and L2/ basic and intermediate level troubleshooting. Maintain documentation of technical issues and resolutions. Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills: Must To Have Skills: Proficiency in Dynatrace APM. Strong understanding of IT infrastructure and systems. Experience in troubleshooting hardware and software issues. Knowledge of network protocols and configurations. Hands-on experience with server and network maintenance. Additional Information: The candidate should have a minimum of 3 years of experience in Dynatrace APM. This position is based at our Bengaluru office. A 15 years full time education is required. Qualification 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : AppDynamics Administration Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within defined operating models and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:-Manage the hosting and maintenance of the AppDynamics SaaS environment, ensuring high availability and performance. Conduct regular patching and updates of the AppDynamics server version to keep the environment current with the latest enhancements and features. Troubleshoot and resolve issues related to AppDynamics performance and functionality, working closely with engineering teams and stakeholders. Monitor system health, performance metrics, and alerts to proactively identify and address potential issues. Collaborate with the product management team to understand new features and enhancements in AppDynamics and incorporate them into our environment. Document processes, troubleshooting guides, and best practices related to AppDynamics operations. Act as a point of contact for customer inquiries related to AppDynamics functionality and performance. Participate in the planning and execution of system upgrades and migrations Professional & Technical Skills: Must To Have Skills: Proficiency in AppDynamics Administration. Strong understanding of system administration and troubleshooting. Experience in managing and maintaining production systems. Knowledge of network configurations and protocols. Hands-on experience in software installation and configuration. Additional Information: The candidate should have a minimum of 3 years of experience in AppDynamics Administration. This position is based at our Gurugram office. A 15 years full-time education is required.

Description: Exp- 9 to 12 Years Location-Pune, Noida, Nagpur, Bangalore Skill- Jmeter, HP Loadrunner, Performance testing Requirements: Critical R 1. Must have Strong working experience with Performance Testing Tools like JMeter/LoadRunner/NeoLoad R 2. Strong experience with APM – App Monitoring using NewRelic/Dynatrace/AppDynamics/Wily R 3. Must have experience coordinating/working with both onsite and offshore team R 4. Must have experience working in Agile teams Preferred R 1. Ability to identify complex problems and effectively document and communicate them to the engineering team R 2. Excellent prioritization and organizational skills R 3. Communication Skills – Written/Oral communication skills to resolve issues with offshore development team Add ons : R 1. Proactive, Self-motivated, Critical thinker, Flexible (able to jump from one task to another quickly), experienced working with dynamic, fast-paced teams R 2. Must have working experience with end to end eCommerce Systems Job Responsibilities: JMeter – script development using any performance testing tool like LoadRunner/JMeter/NeoLoad APM – App Monitoring using NewRelic/Dynatrace/AppDynamics/Wily Communication Skills – Written/Oral communication skills to resolve issues with offshore development team What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

Req ID: 319521 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Avaloq SME to join our team in Pune, Maharashtra (IN-MH), India (IN). Hold a Master degree in Finance, IT or Engineering Have at least 9+ years of experience, including requirements engineering (gap analysis, deviations) and Avaloq module customization Hold the Avaloq ACCP Certification with Major in Core Technologies Feel comfortable with writing analysis documents and supporting test campaigns Ideally be an SME with eminence in at least one business or technical domain Understand the overall phases of the Avaloq software development / implementation lifecycle (full-cycle experience and / or knowledge of GIM implementation method is an advantage) Show strong knowledge in Avaloq parameterization Have a genuine interest in banking technology and be willing to be trained on other leading solutions, ultimately becoming an expert in Wealth Management platforms and shaping the future of our digital world Be able to leverage on your professional network within the Avaloq ecosystem Show excellent communication skills (both written and spoken) About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Consulting, Testing, Technology