Contact center Quality Assurance Officer (CRM) Alhodood Technologies

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Quality Assurance Specialist, you will be responsible for evaluating calls randomly and ensuring performance assurance in JKQ. Your main focus will be to maintain a 100% SLA and CSAT score while also making sure there are zero negative audit observations. Experience in the real estate industry is mandatory, and previous call center/BPO experience with real estate projects is highly valued. - Evaluate calls randomly - Ensure performance assurance in JKQ - Maintain 100% SLA and CSAT score - Eliminate any negative audit observations The salary for this position is up to INR 100k. This is a full-time, permanent role.,

Posted 1 week ago

AI Match Score

Apply

Quality Analyst Alhodood Technologies

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Quality Assurance Specialist, your role will involve evaluating calls randomly to ensure performance assurance in JKQ. You will be responsible for maintaining 100% SLA and CSAT score assurance, as well as ensuring zero negative audit observations. Experience in real estate is mandatory for this position. Call center/BPO experience with real estate projects will be accepted. - Evaluate calls randomly - Ensure performance assurance in JKQ - Maintain 100% SLA and CSAT score assurance - Avoid any negative audit observations Please note that this is a full-time, permanent position with a salary of up to INR 100k.,

Posted 1 month ago

AI Match Score

Apply

Test Manager QualityKiosk Technologies Pvt. Ltd.

10.0 - 15.0 years

0 Lacs

haryana

On-site

Role Overview: As a seasoned professional with over 10 to 15 years of experience in the IT industry, preferably within the Service-based IT sector, you have a unique opportunity to join QualityKiosk Technologies in Gurugram. Your role at QualityKiosk Technologies will involve managing large programs, particularly in the Insurance Domain, and handling hybrid projects that include both manual and automation testing. Your experience in Agile and DevOps projects, along with strong domain knowledge and exposure to test management tools like JIRA and MS Azure, will be crucial for success in this position. Responsibilities include driving project efficiency through tools and solutions, defining tes...

Posted 2 months ago

AI Match Score

Apply

Head LnD - Technical Michael Page

0.0 years

0 Lacs

thane, maharashtra, india

On-site

Impactful leadership position in the firm with full autonomy Drive business growth with Tangible outcomes About Our Client The employer is a well-established organisation in the technology industry, specialising in delivering innovative services. The company values technical expertise and is committed to fostering growth and development among its employees. The company specializes in providing quality engineering, QA automation, performance assurance, intelligent automation (IA) and robotic process automation (RPA), customer experience management, site reliability engineering (SRE), digital testing as a service (DTaaS), cloud, and data analytics solutions and services. With operations spread...

Posted 2 months ago

AI Match Score

Apply

Quality Analyst (Call center - real estate industry) Alhodood Technologies

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for evaluating calls randomly to ensure quality assurance. Your main tasks will include performance assurance in JKQ, ensuring 100% SLA and CSAT score assurance, and making sure there are zero negative audit observations. It is mandatory to have experience in real estate for this role. Candidates with call center or BPO experience with real estate projects are also welcome to apply. This is a full-time, permanent position with a salary of up to INR 100k.,

Posted 3 months ago

AI Match Score

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.