151 Performance Analytics Jobs - Page 3

Role summary A ServiceNow Performance Analytics (PA) Consultant leverages the platform's PA capabilities to help organizations gain insights into their business processes, make data-driven decisions, and improve operational efficiency. This role involves collaborating with cross-functional teams to implement PA solutions, develop dashboards and reports, and provide ongoing technical expertise and support. Key responsibilities Requirements Gathering and Design: Collaborate with business stakeholders and cross-functional teams to understand their needs, define key performance indicators (KPIs) and metrics, and identify critical business questions that can be answered using data from the ServiceNow platform. Design and develop effective ServiceNow PA applications, dashboards, and reports to visualize and track these KPIs and metrics. Implementation and Technical Expertise: Assist in the implementation and configuration of ServiceNow PA solutions, including data sources, indicators, breakdowns, and widgets. Provide technical expertise in ServiceNow administration and best practices to ensure optimal performance and functionality of the PA solution. Data Analysis and Reporting: Develop and implement performance metrics and dashboards to track progress and communicate results to stakeholders at various levels, including senior management. Provide real-time visibility into data, including trend analysis, drill-down capabilities, and predictive forecasts to enhance decision-making. Desired skills (Good to have) Experience in ServiceNow administration, including UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACLs, Import Sets, Transform Maps and Update Sets. Proficiency in JavaScript, Glide scripting, REST/SOAP APIs, and ServiceNow integration methods.

The main purpose of the ISP Brand & Communications Lead role is to drive marketing initiatives, enhance school communications, and increase brand pull to boost admission growth across ISP schools in India. As an ISP Brand & Communications Lead, you will be responsible for handling the execution of new schools onboarding in terms of branding, communication eco-system, and marketing activations. You will ideate and implement various marketing strategies to increase admission inflow across ISP schools. Additionally, you will develop new Go-To-Market (GTM) campaigns, manage lead nurturing through effective marketing content, and support school marketing teams in their ATL and BTL Market activation efforts. You will play a crucial role in building marketing collaterals for schools such as E-mailers, Brochures, Infographics, Video assets, etc., to be used at different stages of the customer buying cycle. Managing the Brand's Visual Identity and representation at various touchpoints, ensuring regular audits across schools, and working with school communication managers to manage communication channels effectively will also be part of your responsibilities. Furthermore, you will drive PR and media outreach efforts, communicate global ISP best practices, and manage central ISP India social media handles, newsletter, and other brand-building activities. Your role will require an MBA with specialization in Marketing, 5 to 6 years of work experience in Marketing, Branding, and communications, knowledge of digital marketing, strong content writing skills, and experience in handling PR work. As an ISP Brand & Communications Lead, you will be expected to demonstrate ISP Leadership Competencies such as Collaboration, Learning & Getting Better, Innovation Leadership, Outcome driven, Resilience, Community Focus, Integrity & Ethical Management, Leading & Inspiring Others, Understanding People, Influencing & Communication, Agile, Strategic, Commercial & Financial Awareness, Planning & Decision Making, and Diversity & Equity. Moreover, ISP is committed to safeguarding and promoting the welfare of children and young people. Therefore, all staff and volunteers are required to undergo appropriate vetting procedures. ISP also upholds a commitment to Diversity, Equity, Inclusion, and Belonging to ensure a supportive and inclusive environment for all children and adults to learn and work effectively.,

Developing and executing comprehensive digital marketing strategies, with a primary focus on managing and growing the organisation’s online fundraising and donations

You will be joining NexCen Global Inc as a full-time on-site ServiceNow Predictive Intelligence Subject Matter Expert (SME) in Hyderabad. In this role, your primary responsibility will be utilizing your analytical skills to provide intelligence analysis, conduct research, and enhance predictive intelligence capabilities. You will leverage ServiceNow to optimize business processes and drive data-driven decision-making for the organization. For this position, you must have at least 5+ years of experience as a ServiceNow Engineer/Developer with a strong focus on Predictive Intelligence. It is essential to possess in-depth knowledge of ServiceNow platform modules, particularly in ITSM, ITOM, and ITBM(SPM). Additionally, you should have experience in designing and implementing predictive models using Machine Learning techniques. Proficiency in JavaScript, HTML, CSS, and ServiceNow Scripting is also required. As a ServiceNow Predictive Intelligence SME, you will collaborate with stakeholders to gather requirements, translate them into technical specifications, and design and configure predictive models and algorithms within the ServiceNow platform. You will be responsible for monitoring and optimizing predictive performance to ensure effective outcomes, providing technical support and troubleshooting for predictive intelligence solutions, and staying updated on ServiceNow best practices and emerging trends in predictive analytics. Moreover, you will be involved in developing and implementing ServiceNow applications and enhancements focused on Predictive Intelligence. You will contribute to code reviews, participate in the development of best practices, document technical processes, and create user manuals for predictive solutions. Your role will be crucial in enhancing the service management capabilities of the organization and driving data-driven decision-making. The working location for this role is Hyderabad or Bangalore, with remote work also being an option. The shift timings are from 1 to 10 PM IST. A ServiceNow Certified Application Developer certification is considered a plus for this position. If you have the required expertise and experience in ServiceNow Predictive Intelligence, this role offers an exciting opportunity to make a significant impact on business processes and decision-making at NexCen Global Inc.,

Project description We are looking for an experienced Senior ServiceNow (SNOW) Engineer to join our IT Operations team. You are responsible for designing robust data models, developing custom reports, and building seamless API integrations within the ServiceNow platform. You should have a strong background in ITSM processes, data architecture, and hands-on experience with ServiceNow development and automation. You will play a pivotal role in optimizing our ServiceNow environment to enhance service delivery, operational visibility, and integration with enterprise systems. Responsibilities Internal Data Structures & Configuration Design, build, and maintain data models, tables, and relationships within the ServiceNow platform. Extend and customize out-of-the-box modules (e.g., CMDB, Incident, Change, Request, etc.) to meet business requirements. Ensure data integrity, normalization, and performance optimization across the ServiceNow environment. Collaborate with stakeholders to translate business requirements into scalable ServiceNow configurations or custom applications. Reporting & Dashboards Develop real-time dashboards and reports using ServiceNow Reporting Tools and Performance Analytics. Deliver insights into key ITSM metrics such as SLAs, incident trends, and operational KPIs. Automate the generation and distribution of recurring reports to stakeholders. Work with business and technical teams to define and implement reporting frameworks tailored to their needs. Automated Feeds & API Integration Develop and manage robust data integrations using ServiceNow REST/SOAP APIs. Build and maintain data pipelines to and from external systems (e.g., CMDB, HRIS, ERP, Flexera, etc.). Implement secure, scalable automation for data exchange with appropriate error handling, logging, and monitoring. Troubleshoot and resolve integration-related issues to ensure smooth system interoperability. Skills Must have Minimum 6+ years of hands-on experience with ServiceNow, including ITSM, CMDB, and integrations. Technical Expertise Advanced knowledge of ServiceNow architecture, configuration, and scripting (JavaScript, Glide). Strong experience with REST/SOAP APIs for ServiceNow integrations. Solid understanding of relational databases, data normalization, and model optimization. Familiarity with common enterprise systems such as ERP, HRIS, Flexera, and CMDB tools. Reporting Skills: Proficiency in ServiceNow Performance Analytics, standard reporting, and dashboard design. Experience defining KPIs and building automated reporting solutions. Soft Skills: Strong communication and collaboration skills. Proven ability to translate business requirements into scalable ServiceNow solutions. Analytical and detail-oriented mindset with a problem-solving approach. Nice to have N/A.

As a Business Development Manager specializing in Upwork, you will be responsible for actively sourcing, bidding, and closing high-value IT projects on the Upwork platform. Your main tasks will include optimizing Upwork profiles, service offerings, proposals, and bidding strategies to increase visibility and client engagement. You will need to engage with clients through proactive and professional communication to convert leads into long-term business relationships. Collaboration with delivery, pre-sales, and marketing teams is crucial to ensure smooth client onboarding and project execution. Monitoring Upwork marketplace dynamics, trends, competitor strategies, and adjusting business development tactics accordingly will be part of your regular responsibilities. It will also be important to provide detailed performance analytics, tracking success rates, deal size, conversion rates, and revenue growth from the Upwork channel. To excel in this role, we are looking for candidates with at least 5 years of experience in securing high-value IT outsourcing projects exclusively through Upwork. A proven track record of winning enterprise-level deals, securing repeat business, and expanding revenue streams through Upwork is essential. Exceptional skills in proposal writing, negotiation, and client relationship management are required. Deep knowledge of Upwork's platform dynamics, bidding algorithms, and compliance standards is crucial. Existing relationships with Upwork clients and a history of successful project completions will be advantageous. A comprehensive understanding of IT outsourcing service models, pricing strategies, and project delivery requirements is necessary. Strong proficiency with CRM systems and the Microsoft Office suite will also be beneficial for this role.,

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Performance Measurement Analysis and Improvement Good to have skills : Business Intelligence (BI) Reporting Tools, Infrastructure Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a results-driven professional with hands-on experience in Power BI and ServiceNow Performance Analytics, and a solid grasp of service management frameworks. The role involves driving support unit activities, managing diverse stakeholders, and proactively resolving service-level issues. Strong analytical, communication, and interpersonal skills are essential for collaborating across teams and geographies. Attention to detail, decisiveness, and the ability to work under pressure are key to success in this role. Roles & Responsibilities:-Develop and maintain dashboards and reports using Power BI and ServiceNow Performance Analytics to support business insights and decision-making.-Manage and drive service support activities across contracts while ensuring adherence to service management processes and escalation protocols.-Collaborate with cross-functional teamsincluding analysts, process owners, and technical expertsto address service level issues and implement improvements.-Analyze data using statistical and analytical principles to identify trends, potential issues, and opportunities for process optimization.-Maintain clear documentation, communicate effectively with stakeholders, and foster strong working relationships across teams and geographies.-Anticipate challenges, respond calmly under pressure, and influence outcomes through strong interpersonal and problem-solving skills. Professional & Technical Skills: - Must Have Skills: Hands on experience related to reporting tools like PowerBI & Service Now Performance analytics- Good To Have Skills: Understanding and knowledge of all service management processes and frameworksUnderstanding of external and internal stakeholders and corresponding escalation matrixStatistical, numerical and analytical principles and processesAbility to drive and manage activities within the support unit across the contractExcellent oral, written and presentation skillsAbility to bring together and work with a team of people with varied backgrounds - business analysts, technical experts, process owners - to articulate and remedy service level issuesProperly documents and follows through on progress, issues and agreements with othersMaintaining positive and effective working relationships with peers and clients/customersIdentifying and addressing potential issues before they are recognized by othersAnticipating others' reactions when responding to difficult situations and ability to cope well under pressureStrong Interpersonal skills with strong influencing and persuading skillsAbility to work collaboratively across geographiesDecisiveness and meticulous with attention to detail. Additional Information:- The candidate should have minimum 3 years of experience in Performance Measurement Analysis and Improvement.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.- Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.- Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow Performance Analytics.- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of cloud migration and implementation processes.- Experience in collaborating with cross-functional teams to ensure successful implementation.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.- Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.- Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow Performance Analytics.- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of cloud migration and implementation processes.- Experience in collaborating with cross-functional teams to ensure successful implementation.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

Requirements Gathering and Design: Collaborate with business stakeholders and cross-functional teams to understand their needs, define key performance indicators (KPIs) and metrics, and identify critical business questions that can be answered using data from the ServiceNow platform. Design and develop effective ServiceNow PA applications, dashboards, and reports to visualize and track these KPIs and metrics. Implementation and Technical Expertise: Assist in the implementation and configuration of ServiceNow PA solutions, including data sources, indicators, breakdowns, and widgets. Provide technical expertise in ServiceNow administration and best practices to ensure optimal performance and functionality of the PA solution. Data Analysis and Reporting: Develop and implement performance metrics and dashboards to track progress and communicate results to stakeholders at various levels, including senior management. Provide real-time visibility into data, including trend analysis, drill-down capabilities, and predictive forecasts to enhance decision-making. Desired skills (Good to have) Experience in ServiceNow administration, including UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACLs, Import Sets, Transform Maps and Update Sets. Proficiency in JavaScript, Glide scripting, REST/SOAP APIs, and ServiceNow integration methods.

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Performance Analytics Good to have skills : Servicenow Tools AdministrationMinimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with ServiceNow Performance Analytics and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities:- Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements.- Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation.- Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality.- Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow Performance Analytics.- Good To Have Skills: Experience in ServiceNow Tools Administration.- Strong understanding of cloud migration and implementation processes.- Experience in collaborating with cross-functional teams to ensure successful implementation.- Experience in developing and maintaining technical documentation. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Performance Analytics.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification

Tasks and responsibility Technical Expert and Go-To person for the ServiceNow Development along the Out of the Box implementations Supporting the ServiceNow Consulting processes for business processes Managing RUNand CHANGE operations Work with local and global ServiceNow development team for providing platform solutions, e.g. ITSM, ITOM, SPM, SAM, UX, etc. Design, develop and own technical solutions on the ServiceNow platform Ensure out of the box compatibility, robust code, security guideline compliance, development standards and corporate guidelines Interact with the business and involved stakeholders Operate and support implemented solutions Work in Agile way and translate requirements into working solution. Technical Skills Good working experience on ServiceNow development topics as business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, Flow Designer, Scoped Applications and Performance Analytics, etc. Demonstratable experience with database design schemas and data modeling Good working knowledge of Project Portfolio Management (PPM ) Strategic Portfolio management (SPM), Software Asset Management (SAM) and CSDM CMDB implementation and reconciliation processes Working knowledge of web technologies like JavaScript, HTML, CSS, AJAX, XML Good knowledge of ITIL processes Proven track record with an Architectural know how Excellent enterprise grade ServiceNow know-how Used to work in agile worlds and in agile projects. Education and Certificates Computer/Electronics Engineering (BTech/MTech) or Graduation (BCA/MCA) Certified System Administrator (CSA) is a must Certified Application Developer (CAD) is a must Trained on PPM. Certified Implementation Specialist Project Portfolio Management (CIM-PPM) is add on. ITIL Foundation and/or Prince2 Foundation certified is desirable. ServiceNow certification(s) (e.g., Certified ServiceNow Administrator, Certified ServiceNow Developer) is a plus. Experience required Overall6 - 8 Years Relevant5-6 years. Soft skills required Strong service orientation Good communication skills w.r.t. common international communication language as English Ability to think out of the box and follow the big picture Used to critically discuss solution cross functional and cross regional Solution-oriented and structured way of working Independent, responsible way of working Intercultural experience, especially Germany

As a Consultant in the Strategy & Transformation team at Mastercard, you will play a crucial role in leading clients through impactful decision-making processes to address strategic, tactical, operational, and transformational business challenges. Your expertise will be instrumental in improving clients" overall strategy, performance, and operations by applying a diverse set of problem-solving techniques. In this role, you will have the opportunity to contribute creative insights to projects spanning various industries and problem statements. By leveraging data and technology solutions, you will help develop strategies and programs for regional and global clients to unlock their full potential. Collaborating closely with the Mastercard team, you will gain a deep understanding of clients" needs, agendas, and risks while establishing trust and reliability as a valuable partner to client analysts and managers. As part of the Strategy & Transformation team, you will work alongside senior project delivery consultants to identify key findings, create compelling presentations, and deliver impactful recommendations to clients. You will independently analyze issues within your area of expertise, synthesize your findings effectively, and lead both internal and client meetings. Additionally, you will contribute to project management activities and help enhance the firm's intellectual capital. To excel in this role, you should possess an undergraduate degree coupled with experience in consulting, corporate strategy, business intelligence, business line management, or product management. Your logical and structured thinking abilities, along with a knack for numerical analysis, will be essential. Proficiency in Word, Excel, and PowerPoint is required, as well as the capability to manage multiple tasks for various clients in a fast-paced, deadline-driven environment. Effective communication skills in English and the local office language, if applicable, are necessary. Preferred qualifications for this role include the ability to identify problems, brainstorm solutions, and implement effective strategies. Experience in managing tasks within collaborative team environments and relevant industry expertise will be advantageous. It is crucial that you adhere to Mastercard's security policies, maintain the confidentiality and integrity of information accessed, report any security violations, and participate in mandatory security trainings as per guidelines. Join us at Mastercard as a Consultant in Strategy & Transformation to make a significant impact on our clients" businesses and drive meaningful change through innovative solutions and strategic insights. Apply now to be a part of our dynamic team and contribute to shaping the future of consulting services at Mastercard.,

Role & responsibilities Design and animate creative assets for TAK's social and digital campaigns. Oversee the development of engaging videos, GIFs, banners, and brand collateral. Manage and strategically enhance TAK's presence on social media platforms, with particular emphasis on LinkedIn and YouTube. Develop and implement content calendars and scheduling workflows to ensure consistent and timely content delivery. Monitor and analyse performance metrics to derive actionable insights aimed at improving reach, engagement, and brand awareness. Collaborate with Sales, Marketing, and HR departments to ensure cohesive messaging and visual strategy alignment. Maintain and continuously update TAKs visual style guide to ensure consistency across all platforms. Contact: 9891783123 for any additional information

Transform raw data into strategic insights. Conduct analyses to support decisions in demand forecasting, SKU profiling, procurement, warehouse management, and logistics. Optimize inventory levels and enhance overall supply chain efficiency. Required Candidate profile Bachelor’s or Master’s degree in Data Science, Business Analytics, or Supply Chain Management. Advanced skills in Excel, SQL, and BI/visualisation tools (e.g., Power BI, Tableau) Oversee MIS platforms

JOB DECRIPTION Department: Performance Analytics Designation: Sr. Executive / Assistant Manager Reporting to: Manager Roles and Responsibilities: Gathering, calculating and analyzing investment performance data Drawing appropriate comparisons between various indices and clients portfolio Reporting to management and external clients on investment performance Corposite preparation and maintenance Analysis of Performance Deviation among various portfolios Assisting with the ongoing development of performance analysis reporting information Contribution and Attribution Analysis Investment Performance Risk evaluation Investment Performance Reconciliation Prepare Portfolio Characteristics and Fund Factsheets Skill Set & Personality Traits: 1. Good Analytical and evaluation skills 2. Good Communications and presentation skills 3. Working knowledge of Indian capital market operations 4. Working knowledge of NAV computation of unitized funds and portfolio valuation of separately managed accounts 5. Numerical skills 6. Should be thorough with excel 7. Should be GIPS literate 8. Implementation and working experience on any Portfolio Analytics applications. Age: 25-35 years. Relevant Experience: Candidates having 2-4 years of relevant experience. Qualifications : CIPM Certificate Holders from the US CFA Institute, or Candidates pursuing courses like CIPM or CFA from the US CFA Institute, or CA, MBA (Finance) OR B. Com (Accounting / Banking) OR with an analytical bent of mind having exposure to investment analysis, valuations and other related area. B. Sc. (Maths / Stats) with pr If your profile aligns with the above- mentioned requirement and if you are interested, please email your CV to rajeshwari@pariveda.in

Project description We are looking for an experienced Senior ServiceNow (SNOW) Engineer to join our IT Operations team. You are responsible for designing robust data models, developing custom reports, and building seamless API integrations within the ServiceNow platform. You should have a strong background in ITSM processes, data architecture, and hands-on experience with ServiceNow development and automation. You will play a pivotal role in optimizing our ServiceNow environment to enhance service delivery, operational visibility, and integration with enterprise systems. Responsibilities Internal Data Structures & Configuration Design, build, and maintain data models, tables, and relationships within the ServiceNow platform. Extend and customize out-of-the-box modules (e.g., CMDB, Incident, Change, Request, etc.) to meet business requirements. Ensure data integrity, normalization, and performance optimization across the ServiceNow environment. Collaborate with stakeholders to translate business requirements into scalable ServiceNow configurations or custom applications. Reporting & Dashboards Develop real-time dashboards and reports using ServiceNow Reporting Tools and Performance Analytics. Deliver insights into key ITSM metrics such as SLAs, incident trends, and operational KPIs. Automate the generation and distribution of recurring reports to stakeholders. Work with business and technical teams to define and implement reporting frameworks tailored to their needs. Automated Feeds & API Integration Develop and manage robust data integrations using ServiceNow REST/SOAP APIs. Build and maintain data pipelines to and from external systems (e.g., CMDB, HRIS, ERP, Flexera, etc.). Implement secure, scalable automation for data exchange with appropriate error handling, logging, and monitoring. Troubleshoot and resolve integration-related issues to ensure smooth system interoperability. Skills Must have Minimum 6+ years of hands-on experience with ServiceNow, including ITSM, CMDB, and integrations. Technical Expertise Advanced knowledge of ServiceNow architecture, configuration, and scripting (JavaScript, Glide). Strong experience with REST/SOAP APIs for ServiceNow integrations. Solid understanding of relational databases, data normalization, and model optimization. Familiarity with common enterprise systems such as ERP, HRIS, Flexera, and CMDB tools. Reporting Skills: Proficiency in ServiceNow Performance Analytics, standard reporting, and dashboard design. Experience defining KPIs and building automated reporting solutions. Soft Skills: Strong communication and collaboration skills. Proven ability to translate business requirements into scalable ServiceNow solutions. Analytical and detail-oriented mindset with a problem-solving approach. Nice to have N/A.

Your role: Serve as the primary analytics partner for designated business unit, acting as a trusted advisor on performance metrics and data-driven decisions. Design, develop, and maintain dashboards, KPIs, and scorecards to monitor business performance at both BU and overall PH (Philips) level. Analyze business trends, identify performance gaps, and provide actionable recommendations for improvement. Lead monthly and quarterly performance review cycles by consolidating data, generating insights, and supporting storytelling for senior leadership. Collaborate with cross-functional teams including Finance, Commercial, Supply Chain, and Marketing to ensure consistent and accurate performance tracking. Support strategic initiatives through scenario modeling, forecasting, and advanced analytics techniques. Drive adoption of self-service analytics and support the upskilling of business stakeholders on tools such as Power BI, Tableau, or equivalent. Ensure data integrity and governance across all reporting systems and sources. You're the right fit if: Bachelors or Masters degree in Business Analytics, Finance, Economics, Statistics, Engineering, or a related field. 7+ years of relevant experience in business performance analytics, strategy, or financial planning and analysis. Proven experience partnering with senior business leaders and influencing strategic decisions through data. Strong analytical and problem-solving skills, with advanced proficiency in tools such as Excel, Power BI, SQL, or Python/R. Excellent communication and storytelling skills; ability to translate complex data into business narratives. Demonstrated ability to manage multiple priorities in a fast-paced, matrixed environment. Experience working in multinational organizations or healthcare/technology sectors is a plus. Why Join Us: Be a key contributor in shaping the future of performance management across a global organization. Collaborate with top-tier professionals in a culture that values innovation, integrity, and impact. Access to career development programs, international exposure, and cutting-edge tools and technologies.

Educational Bachelor of Engineering,BCA,BTech,MCA,MSc,MTech Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNoaw-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow

Service Now Developer --> --> Location, Designation --> LocationGurugram DesignationService Now Developer Experience6- 12 Years Tasks and responsibility Technical Expert and Go-To person for the ServiceNow Development along the Out of the Box implementations Supporting the ServiceNow Consulting processes for business processes Managing RUNand CHANGE operations Work with local and global ServiceNow development team for providing platform solutions, e.g. ITSM, ITOM, SPM, SAM, UX, etc. Design, develop and own technical solutions on the ServiceNow platform Ensure out of the box compatibility, robust code, security guideline compliance, development standards and corporate guidelines Interact with the business and involved stakeholders Operate and support implemented solutions Work in Agile way and translate requirements into working solution. Technical Skills Good working experience on ServiceNow development topics as business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, Flow Designer, Scoped Applications and Performance Analytics, etc. Demonstratable experience with database design schemas and data modeling Good working knowledge of Project Portfolio Management (PPM ) / Strategic Portfolio management (SPM), Software Asset Management (SAM) and CSDM / CMDB implementation and reconciliation processes Working knowledge of web technologies like JavaScript, HTML, CSS, AJAX, XML Good knowledge of ITIL processes Proven track record with an Architectural know how Excellent enterprise grade ServiceNow know-how Used to work in agile worlds and in agile projects. Education and Certificates Computer/Electronics Engineering (BTech/MTech) or Graduation (BCA/MCA) Certified System Administrator (CSA) is a must Certified Application Developer (CAD) is a must Trained on PPM. Certified Implementation Specialist Project Portfolio Management (CIM-PPM) is add on. ITIL Foundation and/or Prince2 Foundation certified is desirable. ServiceNow certification(s) (e.g., Certified ServiceNow Administrator, Certified ServiceNow Developer) is a plus. Experience required Overall6 - 8 Years Relevant5-6 years. Soft skills required Strong service orientation Good communication skills w.r.t. common international communication language as English Ability to think out of the box and follow the big picture Used to critically discuss solution cross functional and cross regional Solution-oriented and structured way of working Independent, responsible way of working Intercultural experience, especially Germany Feel Free To Contact Us...!!! Submit

Develop predictive models to accurately forecast product demand and perform SKU segmentation based on sales velocity, margin, and seasonality. Maintain high data integrity standards, ensuring accurate inputs across multiple business units and systems Required Candidate profile Bachelor’s or Master’s degree in Data Science, Business Analytics, or Supply Chain Management. Advanced skills in Excel, SQL, and BI/visualisation tools (e.g., Power BI, Tableau) Oversee MIS platforms

We are looking for a skilled ServiceNow Developer with 5 to 12 years of experience in the IT industry, specifically in enterprise-wide, multi-tier ServiceNow production environments. The ideal candidate should have excellent knowledge of ServiceNow Out of Box Modules, Processes, and Integration technologies with other platforms. Roles and Responsibility Implement platform-based complex configurations using ServiceNow. Develop client-side and server-side scripts, including Catalog Client Script, Business Rules, Script Actions, and Script Includes. Work on client and server APIs such as GlideDialogWindow, GlideForm, GlideAggregate, and GlideRecord. Manage time effectively, demonstrating strong analytical, teamwork, and customer engagement skills. Document development, configuration, and technical details, and prepare training material. Collaborate with teams to ensure seamless integration of ServiceNow solutions. Job At least 5 years of experience in the IT industry, focusing on ServiceNow development. Strong understanding of ServiceNow modules, processes, and integration technologies. Experience with Agile Scrum methodology and scripting automated processes. Good knowledge of Manufacturing Commercial Operations, Predictive Intelligence, Virtual Agent, and Performance Analytics. Excellent communication and teamwork skills, with the ability to work in a fast-paced environment. ServiceNow Certified System Administrator certification is preferred. ServiceNow Customer Service Management Essentials certification is preferred. ServiceNow Implementation Specialist Certification (Optional) is preferred. TitleSNOW Developer, ref=6566467.

This role involves the development and application of engineering practice and knowledge in defining, configuring and deploying industrial digital technologies (including but not limited to PLM and MES) for managing continuity of information across the engineering enterprise, including design, industrialization, manufacturing and supply chain, and for managing the manufacturing data. Job Description - Grade Specific Focus on Digital Continuity and Manufacturing. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Key Responsibilities: Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform Perform development and configuration of a variety of areas including but not limited to Incident Service Catalog Problem Change Knowledge Asset Management Configuration Management CMDB Reporting Agent Workspace and Employee Center Create configure and write advanced scripting in Business Rules Script Includes REST API UI Policies Client Scripts ACL s Notifications UI Pages UI Macros and SLAs OLAs Integrations knowledge using REST SOAP Hands on Experience on Service Portal Hands on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions Define complex application development administration and programming standards Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups Support and create any necessary project documentation that relates to evidencing our requirements Documenting our processes and procedures and supporting the creation of solution and operations documents Experience in implementation of ServiceNow HAMPro SAMPro Discovery Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Technology Infra ToolAdministration ITSM ServiceNow Technology Infra ToolAdministration ITSM ServiceNow CSM Technology Infra ToolAdministration ITSM ServiceNow HRSD Technology Infra ToolAdministration ITSM ServiceNow ITAM Technology Infra ToolAdministration ITSM ServiceNow ITBM Technology Infra ToolAdministration ITSM ServiceNow ITOM Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer implementation role Good knowledge of ServiceNow and ITIL Understanding Scrum Methodology Strong engagement communication and facilitation skills ServiceNow Certified System Administration Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM

About The Company: ARAs client TechGlobal (pseudonym) is a global leader in strategy, technology consulting and digital services, enabling clients in more than 100+ countries to implement cutting edge solutions in their transformation journey. TechGlobal helps businesses become digital-first and digital-ready. The company has a global presence with 600000+ employees ( 200000+ in India). India is a focus for them with their Development Centres presence in over 10 locations across Tier 1 and Tier 2 cities. They are recognised for their people first and employee oriented policies. Along with offering hybrid work options, a Pan India presence gives flexible location options to employees. The Role: ServiceNow Performance Analytics Key Responsibilities: Collaborate with cross-functional teams to define requirements and design applications to meet business process and application requirements. Assist in the implementation of ServiceNow Performance Analytics to ensure successful migration and implementation. Provide technical expertise in ServiceNow Tools Administration to ensure optimal performance and functionality. Develop and maintain technical documentation to ensure effective knowledge transfer and support for end-users. Skills Required: Must To Have Skills : Experience in ServiceNow Performance Analytics. Good To Have Skills: Experience in ServiceNow Tools Administration. Strong understanding of cloud migration and implementation processes. Experience in collaborating with cross-functional teams to ensure successful implementation. Experience in developing and maintaining technical documentation. Qualifications & Experience: BE/BTech (Computer Science, Information Systems or equivalent) 6+ years overall IT experience