Oversee day-to-day office operations, ensuring all processes run smoothly and efficiently. • Manage order processing, tracking, and fulfillment to ensure timely delivery to customers. • Provide exceptional customer support, handling inquiries, complaints, and requests through phone, email, and in person. • Coordinate with vendors for supplies, order fulfillment, and negotiate terms as needed. • Maintain and update records of orders, inventory, and office supplies. • Assist with basic bookkeeping tasks and prepare monthly reports as required. • Utilize MS Word, Excel, and the internet to manage documentation, maintain records, and support office tasks. • Handle general office administrative duties, including filing, data entry, and office organization.
Assisting the Office Manager carrying out all the Office Administration duties. Taking direct orders from the Chief partners of the firm.