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10.0 - 14.0 years
0 Lacs
haryana
On-site
As a member of the Media Activation team at EssenceMediacom, you will play a crucial role in providing strategic recommendations for various digital channels such as Search, Social, Display, and Video. Your responsibilities will involve owning supplier relationships, executing recommendations with excellence, and ensuring maximum performance and data integrity within each channel. Reporting to the MFG India Client Lead, you will act as the senior partner and expert for paid media for Google India, delivering top-notch media campaigns to meet client KPIs. Your success in this role will be measured by your ability to provide strategic insights, lead a team of activation specialists, and drive quality work within the team. To excel in this position, you should have at least 10 years of experience in a digital-centric role, with a proven track record of leadership and business growth. You will need a strong understanding of the digital landscape, suppliers, and technology, as well as excellent analytical skills to draw insights from data and present them effectively to clients. Your role will also involve developing relationships with clients and key suppliers, as well as mentoring and building high-performing teams. The three best things about this job include working in a fun and entrepreneurial environment while being part of the largest marketing services group globally, servicing renowned brands in a fast-growing sector of the industry, and driving revenue as a market leader. Your day-to-day responsibilities will encompass leading business development in Media Activation, supporting client onboarding, identifying new platforms and partnerships, developing client relationships, and contributing to thought leadership within the industry. At WPP Media, we are dedicated to investing in our employees" growth and providing a supportive work environment. We offer competitive benefits, opportunities for career development, and a culture of respect and inclusivity. As an equal opportunity employer, we prioritize diversity and inclusion in our hiring process. If you are looking to be part of a dynamic team that fosters creativity, collaboration, and connection, we encourage you to apply and join us on our mission to shape the next era of media.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a member of the HSBC team, your role will involve managing and controlling daily operations and administration to ensure a high level of efficiency and customer service for corporate customers. You will be responsible for monitoring the performance of external vendors and operating staff, ensuring standardization of processes, and completing regulatory reporting activities as per RBI and other regulators requirements. Your contributions to performance parameters such as cost management, key process performance indicators, and customer satisfaction levels will be crucial in achieving strategic objectives. In this position, you will also need to maintain HSBC internal control standards, adhere to group compliance policies, and be aware of operational risk scenarios associated with your role. Setting discipline for routine activities, ensuring deadlines are met, and contributing to productivity improvement for transaction processing and service delivery will be part of your principal responsibilities. Coordinating with third-party service providers, adhering to policies and procedures related to cash and cheques, and resolving customer queries within the defined turnaround time will be key aspects of your daily tasks. Your success in this role will require strong skills in people and stakeholders management, communication, decision-making, problem-solving, and customer service. By managing operational risks, safeguarding the bank's interests, and contributing to creating a culture of learning and growth in the unit, you will play a vital role in maintaining operational efficiency and customer satisfaction. Additionally, you will be involved in reporting, preparing MIS, conducting User Acceptance Tests, and contributing to Business Continuity Planning. To excel in this position, you should have at least 2 years of overall banking exposure. HSBC values a culture of continuous professional development, flexibility, and inclusivity, providing opportunities for growth and success within a diverse environment where all employees are respected and valued. Join HSBC to unlock new opportunities, experience the possibilities, and achieve more with a team that is committed to your professional development and success.,
Posted 1 week ago
8.0 - 10.0 years
0 - 0 Lacs
chennai
On-site
Job Title: Lead Generalist/ HR Manager Require candidates only from Chennai. Job Title: Lead -HR Generalist Location: Ambattur, Chennai Employment Type: Full-Time About the Role: We are seeking a dynamic and experienced Lead - HR Generalist/ HR Manager to join our team. This role demands a proactive and people-centric professional with a solid foundation in HR operations, excellent communication skills, and strong proficiency in Zoho People. The ideal candidate will have hands-on experience in HR policy creation, audits, POSH compliance, employee engagement, and reporting. Key Responsibilities: HR Systems & Zoho People: Own and manage Zoho People as the primary HRMS tool. Ensure data accuracy, manage workflows, onboarding, offboarding, attendance, and leave modules. Generate reports and insights for leadership on a regular basis. HR Policy Management: Draft, review, and update company HR policies in alignment with legal compliance and industry standards. Conduct periodic HR audits to ensure policy adherence and documentation accuracy. POSH Compliance & Grievance Handling: Ensure implementation and compliance with the POSH policy. Act as the first point of contact for employee grievances related to POSH; coordinate with the ICC as needed. Employee Engagement: Organize and lead monthly employee gatherings, internal communications, and announcement sessions. Build a strong culture through consistent and engaging employee touchpoints. Reporting & Analytics: Create and maintain HR dashboards and reports using MS Excel and Zoho People. Monitor key HR metrics such as attrition, attendance trends, and engagement scores. Employee Engagement: Good exposure in Performance management system Create quarterly newsletters Requirements Required Skills & Experience: Mandatory experience with Zoho People (at least 2+ years). Excellent verbal and written communication skills. Strong understanding of HR policies, labor laws, and audit processes. Knowledge of POSH regulations with hands-on grievance handling experience. Proficiency in MS Excel (pivot tables, VLOOKUP, dashboards). Strong interpersonal skills, detail-oriented, and a team player. Preferred Qualifications: Bachelor's/Master's degree in Human Resources, Business Administration, or related field. Certification in labor laws, POSH, or HR analytics is a plus. Benefits What We Offer: A collaborative and inclusive culture. Opportunities to lead HR initiatives and make a tangible impact. Flexible working culture and access to growth opportunities.
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
maharashtra
On-site
The job is based in Mumbai and is a full-time, on-site position. As a young and fast-growing startup in the luxury space, we are in the process of establishing our core team. This opportunity goes beyond just being a job it offers you the chance to be part of building a company from the ground up, working directly alongside the founders. If you thrive in unstructured environments, are eager to enhance your professional profile significantly, and are prepared to tackle the challenges of building something new, then this role presents a unique opportunity for you. We are seeking an individual with at least 7 years of experience in operations, general management, or consulting. The ideal candidate should have hands-on experience in strategic roles and possess the ability to work across various functions such as sales, marketing, finance, supply chain, and people management. You should be structured, dependable, and proficient in conducting reviews, follow-ups, and executing tasks. We are looking for someone committed to long-term growth and stability, not just seeking their next career move. The right candidate will be passionate about building something of significance and dedicated to staying with the company as it expands. As part of your responsibilities, you will operate as a crucial support to the founders, assisting in both strategic and operational tasks. You will collaborate across teams to drive company-wide execution, establish Standard Operating Procedures (SOPs), Objectives and Key Results (OKRs), reviews, dashboards, and scalable systems. Additionally, you will lead internal initiatives and address high-priority business challenges, contributing to shaping the company's operational framework and growth trajectory over the next several years. This role is significant in that you will be part of the founding core team, playing a pivotal role in shaping not only what the company does but also how it does it. If you value clarity, cultural alignment, ownership, and are driven by long-term growth prospects, this opportunity is where your journey begins. If you are eager to grow alongside the company, rather than just work for it, we would be delighted to meet you. Apply now to become part of India's most thrilling luxury brand-building expedition.,
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
kolkata, west bengal
On-site
You will be responsible for leading or supervising the engagement team staff in the planning and execution of audits for not-for-profit organizations. This includes conducting audits in compliance with GAGAS and auditing various types of not-for-profit organizations such as higher education institutions, religious, social service, and cultural organizations. You should be familiar with US GAAP related to contribution revenue, pledges receivable, alternative investment portfolios, and endowment net assets. Experience in conducting audits in accordance with OMB Uniform Guidance (Single Audit) is required, including determining major programs, performing risk assessment, and testing compliance requirements like cash management and reporting. Additionally, expertise in auditing the Department of Education Student Financial Aid Cluster major program is essential. Your role will involve overseeing the day-to-day operations of audit engagements, from staffing and planning to risk assessment, fieldwork, financial reporting, and conclusion. Effective communication with US teams regarding operational challenges and availability of team members is crucial. You will provide supervision and support to engagement staff, seniors, and supervisors, promote open communication with the engagement partner, and collaborate on issue resolution with clients. Managing multiple engagements with various teams to meet client deadlines and participating in recruitment activities are also part of your responsibilities. Key skills for this position include proficiency in US GAAP, GAAS, and PCAOB rules and standards, strong Microsoft Office proficiency, excellent written and oral communication skills, strong interpersonal skills, and effective people and project management abilities. You should be adept at managing teams, resolving problems, handling escalations, and adapt to challenging situations with professionalism. Grant Thornton INDUS consists of GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Established in 2012, the center supports Grant Thornton LLP's operations and employs professionals across various disciplines including Tax, Audit, and Advisory. The organization values collaboration, quality, and strong relationships, aiming to make business more personal and build trust in every result. Grant Thornton INDUS provides opportunities to work with a diverse talent pool, enhance operational efficiencies, and deliver distinctive client service. Joining this firm offers the chance to be part of a transparent, competitive, and excellence-driven culture that contributes to communities in India through charitable initiatives. Grant Thornton INDUS has offices in Bengaluru and Kolkata.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
Join a team that designs, develops, and integrates highly complex systems within Honeywell [SBG]. You will play an integral role in creating system solutions that cater to the evolving needs of customers. Your responsibilities will include leading a small team and actively participating in all stages of the systems life cycle, from the initial business development phase to product end-of-life. Your key responsibilities will involve providing clear direction and feedback on tasks, hiring systems engineers, mentoring team members, and serving as a hands-on working leader. You will be responsible for scheduling, conducting performance evaluations, offering general oversight to work packages, coaching individuals, challenging them to think differently, and collaborating closely with the team. To qualify for this role, you must hold a Bachelor's degree from an accredited institution in a technical discipline such as sciences, technology, engineering, or mathematics. We value candidates who possess knowledge of the systems development lifecycle, exhibit good business judgment, excel in leading diverse global teams, have advanced skills in systems, and can effectively convey subtle or complex messages to various audiences. Additionally, we appreciate individuals who demonstrate leadership in driving change, excel in multi-tasking, possess the ability to manage complicated tasks and people, and can intervene decisively to overcome obstacles and keep work efforts on track. Some engineering experience is also preferred.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
The ideal candidate for this position will be responsible for driving the business growth of Maruti Suzuki Genuine Parts through channel management, network expansion, and sales promotion activities. They will also be required to conduct channel manpower trainings to ensure the success of these initiatives. The candidate should be committed to enhancing customer satisfaction and willing to travel pan India as needed. Key skills for this role include strong people and communication skills, business acumen, analytical abilities, and the ability to navigate ambiguity. Proficiency in MS Office tools such as Excel and PowerPoint is essential for this role. Overall, the successful candidate will play a crucial role in expanding the reach of Maruti Suzuki Genuine Parts and ensuring a high level of customer satisfaction through effective communication, strategic channel management, and continuous sales promotion activities.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
Neerinfo Solutions is a leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies. One of our clients, a Top Tier 1 IT Services Company, is looking to hire for a Transformation Change Manager in Bengaluru /Gurgaon with a minimum experience of 10 years for a permanent position at the Manager level. The ideal candidate should possess strategic change management skills, organizational transformation expertise, organization development knowledge, operating model design capabilities, change strategy development proficiency, leadership alignment experience, as well as people and process change skills. As a Transformation Change Manager, you will be responsible for supporting the design, development, and implementation of talent management programs. You will play a crucial role in developing creative strategies, methodologies, and tools during implementation. Additionally, you will set the direction for defining components of the change strategy, including organization architecture, strategy, and change journey. Furthermore, you will research and prepare communications materials, providing recommendations on approaching key business issues within the CF Transformation Change Hub Manager for Corporate Functions. This role involves partnering with various departments such as Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions to drive innovation and excellence across all functions. About the Company: The hiring company is a global professional services company with leading capabilities in digital, cloud, and security. With a focus on Strategy and Consulting, Song (Interactive), Technology, and Operations services, they leverage the world's largest network of Advanced Technology and Intelligent Operations centers. With net revenues exceeding $64 billion, the company's 774,000+ employees serve clients in more than 49 countries and over 200 cities. The company is currently undergoing a significant reinvention journey involving strategic initiatives aimed at enhancing operational efficiency, fostering innovation, and driving growth. To support employees through this process, they are establishing a Transformational Change Hub to provide guidance, tools, and support for adapting to the evolving landscape. In this role, you will work on all change management initiatives by creating and executing a comprehensive strategy customized for the company's global operations. You will assist in planning, executing, and monitoring change management projects, ensuring alignment with organizational objectives, timelines, and identifying risks with mitigation strategies. Collaboration with senior leadership and various stakeholders is essential to ensure alignment on change initiatives. Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure.,
Posted 2 weeks ago
0.0 - 2.0 years
0 - 2 Lacs
Gurgaon, Haryana, India
On-site
Description At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables Daily Management of shift: Administrative management of associates Job allocation to associates Monitoring and mentoring of associates on productivity, quality and safety. Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. Basic Qualifications Speak, write, and read fluently in English Preferred Qualifications Experience with Excel
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
Neerinfo Solutions is a leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies. Our client, a Top Tier 1 IT Services Company, is currently seeking a Transformation Change Manager for their team in either Bengaluru or Gurgaon. This is a permanent position at the Manager level, requiring a minimum of 10 years of experience. As the Transformation Change Manager, you will be responsible for strategic change management, organizational transformation, organization development, operating model design, change strategy development, leadership alignment, and people and process change. Your role will involve supporting the design, development, and implementation of talent management programs, developing creative strategies and tools during implementation, and setting the direction for defining components of the change strategy. You will collaborate with Corporate Functions including Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions to drive transformational change initiatives. As part of a global professional services company, you will have the opportunity to work on innovative projects, grow your career, and gain leadership exposure. In this role, you will support all change management initiatives by creating and executing a comprehensive strategy customized for the company's operations globally. You will assist in planning, executing, and monitoring change management projects, ensuring alignment with organizational objectives and timelines while identifying risks and developing mitigation strategies. Collaboration with senior leadership and stakeholders will be essential to ensure alignment on change initiatives. The company is currently undergoing a significant reinvention journey aimed at enhancing operational efficiency, fostering innovation, and driving growth. To support employees throughout this transformation, a Transformational Change Hub is being established as a centralized resource providing guidance, tools, and support to help employees adapt to the evolving landscape. By fostering a culture of resilience and adaptability, the hub aims to enable employees to thrive amidst change while aligning with the company's strategic vision. To be successful in this role, you should have relevant experience in the required domain, strong analytical, problem-solving, and communication skills, and the ability to work in a fast-paced, dynamic environment. This position offers tremendous opportunities for personal and professional growth within a company that values change, innovation, and shared success. Join us in embracing the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
delhi
On-site
The internship trainee position at HCDS Technologies is a unique opportunity for 2nd and 3rd-year students to engage in a self-funded and self-budgeted internship program that focuses on digital transformation projects. The internship offers a hybrid and virtual work environment, allowing interns to apply their academic knowledge, work on diverse projects spanning various domains, and deploy Web3 and Blockchain technologies solutions. Interns will have the chance to receive an offer letter and project completion certificate for each project they successfully complete, along with an internship completion certificate upon reaching 99% project completion and testing. Active collaboration and competition during the internship can lead to winning cool swag, while a letter of recommendation will be provided for future recruitment opportunities. Furthermore, interns may receive sponsorship and scholarship support of up to INR 1,35,000 for premium enterprise resources and subscriptions. The program also offers mentorship, fellowship, and technopreneurship opportunities, providing exposure, expertise, and experience in a corporate setting. HCDS Technologies is a partnership firm based in Gurugram, Delhi NCR, specializing in digital transformation across various domains such as Web3 and Blockchain, People and Business Analytics, Cloud Innovation, and Functional Automation. The internship trainee role involves active participation in the company's digital transformation projects related to Web3, Blockchain, analytics, and automation, with the flexibility for remote work. Qualifications for the internship trainee position include knowledge of Web3, Blockchain, and Cloud Innovation, an interest in People and Business Analytics, basic understanding of AI, NLP, and Prompt Engineering, experience in Functional and Business Process Automation, strong research and analytical skills, excellent communication and interpersonal abilities, and the ability to work both independently and as part of a team. Candidates should be pursuing or have recently completed a degree in Computer Science, Engineering, or a related field and must be willing to invest 50% in enterprise resources and trainee project subscriptions. Additionally, candidates are required to have their own laptop with a headset for hybrid learning and innovation opportunities across diverse business verticals.,
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
: Chief Manager - Sales Exports Date: 28 Mar 2025 Location: Gurugram, India Company: Sterlite Power Transmission Limited Purpose of Role Position Title Position Summary What we promise you Position Demands Key Accountabilities / Responsibilities Competencies Behavioural - Achievement Orientation Behavioural - Altrocentric Leadership Behavioural - Analytical Decision Making Behavioural - Customer Service Orientation Behavioural - Impact and Influence Behavioural - Information Seeking Behavioural - Initiative Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic About Us,
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
JOB DESCRIPTION: This role requires expertise in managing large-scale outsourcing transitions, vendor governance, and operational transformation. This role of Transitions will lead complex, multi-geography transitions, ensuring seamless migration of services while maintaining high-quality delivery, compliance, and client satisfaction. This role will work closely with clients, internal leadership, and functional teams to drive efficiency, mitigate risks, and enhance the overall transition experience. Key Responsibilities: Transition Strategy & Execution Client & Stakeholder Management Governance, Risk and Compliance People, Change & Knowledge Management Financial and Commercial Management,
Posted 3 weeks ago
14.0 - 20.0 years
30 - 45 Lacs
Pune
Hybrid
The Manger, Software Engineering will lead the Vulnerability Coverage team who are responsible for delivering vulnerability content to customers, ensuring accuracy and reliability. They will work closely with our product management team to align on roadmaps, prioritize new coverage, and drive long-term improvements with automation pipelines. Additionally, they will drive operational excellence, collaborate with security researchers and manage delivery of coverage for emerging threats. About the Team The Vulnerability Coverage team is responsible for delivering, expanding and maintaining Rapid7s extensive coverage portfolio, aiming to provide customers with the expected level of accuracy and quality. Vulnerability Coverage team members develop a broad set of skills, ranging from technologies such as Python, Java, Ruby, AWS and Kubernetes to security domain expertise and system-level knowledge. The Vulnerability Coverage team is often considered the lifeblood of many Rapid7 products, including InsightVM and InsightCloudSec. In addition to delivering daily content packages to ensure that customers always have the most up-to-date coverage, the team is also responsible for providing monthly Patch Tuesday coverage and responding to emerging vulnerability threats by releasing coverage as quickly as possible. As a result, the team maintains extremely high standards for quality and accuracy of the content they deliver. About the Role The Manger, Software Engineering will lead the Vulnerability Coverage team who are responsible for delivering vulnerability content to customers, ensuring accuracy and reliability. They will work closely with our product management team to align on roadmaps, prioritize new coverage, and drive long-term improvements with automation pipelines. Additionally, they will drive operational excellence, collaborate with security researchers and manage delivery of coverage for emerging threats. In this role, you will: Directly manage a team of Software Engineers, coaching and mentoring team members, including scoping work and prioritising tasks Mentor engineers and help grow their skills, identify growth areas, set expectations and provide feedback Manage projects and socialising progress across engineering teams and leadership Organize cross functional deliverables by creating project plans, access and document risks, communicate status, create staffing plans. Keep a keen eye on quality, and continue to drive improvements to testing, monitoring and alerting Work cross functionally with PM, UX and Engineering to address specific customer pain points and to think strategically about the future direction of the product Work closely with other managers and teams across the product to align efforts and initiatives The skills you’ll bring include: 2-3 years experience in managing software engineering teams with a track record in developing and mentoring software engineers at all levels A demonstrable passion for all things software engineering with the ability to read design documents, a solid understanding of the software development lifecycle and the ability to read code BEng, BSc or related technical field Strong project management and program management skills with experience in managing multiple, high-impact projects A customer centric approach with the ability to drive that throughout your teams, understanding the customers needs and drivers and putting the customer at the forefront of all decision making A solid pulse on the security landscape would be an added benefit We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today. Experience in communicating with variety of audience e.g. Executives, customers Strong cross-functional skills, with the ability and desire to build relationships with other teams including Product Management, UX and engineering teams to achieve broader company objectives Capable of managing through high-intensity situations when they arise About Rapid7 At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact. Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next. Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges.
Posted 1 month ago
3.0 - 7.0 years
4 - 5 Lacs
Malur
Work from Office
Role & responsibilities We are looking for dedicated and experienced HR Manager to Manage overall HR functions of our Plastic Recycling factory. The Role Involves handling end-to-end HR Operations related to workers attendance, employee welfare, statutory compliance under Factories Act, ESI, PT and PF etc Preferred candidate profile Sound Knowledge of Labour laws and statutory compliance for factory. Not a problem if the candidate is ready to relocate Accomodatiion shall not be provided by the Company. Good Communication and People Management.
Posted 1 month ago
4.0 - 6.0 years
4 - 6 Lacs
Nagpur, Bhandara, Parbhani
Hybrid
Responsible for District Operations Management for 108 Ambulance Service Handling Grievance Management Liasoning with Government Stakeholders and Media Monitoring and achieving District Key Performance Indicators on a regular basis Identification and Recruitment of Ambulance staff -Doctors and Pilots Team Management of the District Ensuring Cost Efficient and High Quality of Services. Conduct Awareness activities to increase ambulance utilization in the district. To identify Training needs assessment and refresher for staff Preferred candidate profile Candidates having Experience of handling a team or working in Social Sctor Development Projects will be preferred Candidate shall be ready to travel within the district
Posted 1 month ago
4 - 8 years
5 - 5 Lacs
Vijayawada, Guntur, Nellore
Work from Office
Role & responsibilities 1. Responsible for Jio Home Delivery (JHD) in JC Operation. 2. Manage and supervise various outbound channels to ensure high service,levels for JHD customers. 3. Recruit, train & deploy outbound direct sales agents in JC area as,per the given target. 4. Monitor refresher training on JHD process and product knowledge to,agents. 5. Drive Lead Acceptance & Lead Delivery on day to today basis. 6. Ensure JC Level Master Configurations on JHD platform - Agents,,Stores, PIN Codes, Products. 7. JC territory planning to ensure 100% manning coverage. 8. Supervise and manage General Trade & Own Store promoters (xDSS) for,Home Delivery. 9. Propose improvements to ensure augmented customer experience. 10. Monitor and gather competition/industry plan, initiatives, policies,and best practices
Posted 2 months ago
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