375 People Development Jobs - Page 3

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Job description Role & responsibilities Manage daily operations of the store, ensuring efficient use of resources and optimal customer satisfaction. Oversee sales team performance, providing guidance on product knowledge, customer service standards, and goal setting. Conduct inventory management tasks such as ordering stock, receiving deliveries, and maintaining accurate records. Ensure visual merchandising standards are met by implementing effective displays and promotions. Analyze sales data to identify trends and opportunities for improvement. Preferred candidate profileUnder graduate 7 year experience as store manager mandatoryGraduate 4 year experience as store manager mandatoryPerks and benefits : Salary +Incentive age of stock units or damage in the store

Job description Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with LD department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the team s shift timings to meet the store s business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store

Job description A Store Manager at Lenskart acts as an important link between strategy and execution. He/she drives the store towards achieving all assigned metrics of Store Sales, Conversions, Customer satisfaction etc. and is responsible for keeping a high level of morale among the store staff, developing them, controlling attrition, and ensuring smooth operations at the store. Customer focus: Driving Net Promoter Score Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with LD department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the team s shift timings to meet the store s business needs and demands Ensuring staffing levels are adequate to effectively operate the store Store upkeep maintenance Maintaining the store as per Lenskart standards, regularly cleaning the frames and other equipment at the store Ensuring the security of all Lenskart equipment and that there is no shortage of stock units or damage in the store Personal attributes competencies Minimum qualification: Graduate Ability to act as a link between strategy and execution Ability to develop and inspire people to achieve their best Ability to build rapport and trusting relationships Ability to understand stated and unstated needs of the customer and offer solutions Clear communication and active listening skills Ability to adapt to a changing environment and openness to learn Proactive task ownership, result-orientation, and customer-orientation Ability to multitask and organize activities based on priority

The primary responsibility includes achieving business volumes by meeting sales targets as per the set plan. In addition, it involves managing working capital effectively by controlling stocks and discounts to enhance contribution and improve profitability. Furthermore, enhancing B2B handling capabilities of wholesale dealers, appointing new channel partners, managing existing ones efficiently, and driving more business in alignment with business objectives are critical aspects of the role. Key account management is essential to manage and strengthen key accounts while fostering business growth. Process management is another key area that involves improving customer relationships, expanding the enquiry base, ensuring proper documentation, and maintaining systematic records for reporting and audits. Special skills required for this role include a strong focus on result orientation with execution excellence, customer-centric approach, and the ability to develop and collaborate with people effectively.,

1173 Characters ( Minimum Limit: 350 + Characters ) 4) Key Result Areas/Accountabilities: Key Result Areas/Accountabilities Supporting Actions Operation Efficient operation of Boilers and Turbines for maximum steam and power generation Effective operation of plant Chemical Consumption Maintenance jobs To Monitor and record all the parameters of boilers in the field. To prepare chemicals required for Boilers To Co-ordinate with DCS controller and Shift incharge in boiler operation To Operate and monitor Energy conservation Turbine To Operate and monitor VAM and record the parameters To Give Chlorination in Raw water pond. To Start / Stop the Turbine as per requirement To Monitor, Record and control all turbines parameters To Operate Oil Centrifuge To Take DG and Air Compressor Trail To Monitor Drinking water level Quality control Maintaining steam and water quality - Controlling the parameters of steam and water - Implement corrective and preventive actions for deviation in the parameters Safety Effective implementation of Utility equipment safety system. - Protection system checking turbines, boilers and hydro testing of boilers. - Zero accident. People development Skill evaluation of people with the advice of Dept. Head. Self participation in developmental activities. - Participation in QC, Shop floor meetings. - Skill improvement through training. - Involvement and implementation of WCM, QC, KSS etc.

This is a strategic leadership role responsible for overseeing and executing the global HR Connect portfolio This role offers an opportunity to shape and drive a world-class HR Staff Services function on a global scale You will be at the forefront of HR transformation initiatives, playing a key role in shaping and enhancing the HR Service Delivery model, a best-in-class employee experience and HR operational efficiency across the company s global footprint Next to that you ensure that the HR Connetc organization aligns with global (HR) business objectives You are a visionary HR leader with a passion for ServiceNow and other HR Tools driven service innovation This role will lead the HR Connect teams across the globe. At Amgen our shared mission to serve patients drives all that we do. It is key to our becoming one of the world s leading biotechnology companies. We are global collaborators who achieve together researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It s time for a career you can be proud of.

About this role About this role Human Resource Business Partner: We are looking for a qualified HR Business Partner to oversee all human resources operations and ensure they re aligned with our business goals. The HR Business Partner role supports various human resources activities. They work with leadership to understand the business environment and to determine, develop and execute innovative solutions to address work priorities. They also work with HR leadership, functional managers and cross border HR teams, enabling them to guide employees, facilitate engagement, people programs and activities. This role may be reassigned to support different functions from time to time to meet the changing needs of the business. This role is bases in Mumbai and will report into the India Head of HR. Job Summary: The incumbent will be accountable for providing strategic HR advice to the Functional Leaders to improve the quality of decisions and drive value. They will proactively shape business transformation, building organizational capability, leadership strength and performance culture. They will work closely with diverse business leaders to provide thoughtful and relevant HR services/solutions based on a deep understanding of the market and the business. This role will also be responsible for translating strategic business objectives into an effective people plan. The role requires close collaboration with Senior Management and Global HR Business Partners/ colleagues to provide consistent employee experience, one that is in line with our 2030 HR strategy. They will serve as the location lead for Mumbai for the HR team and represent the function in all location s specific initiatives. They will lead a team of 3, potentially 4 HR Business partners across the country that will ensure they have full coverage of their functions across all cities. Key Job Responsibilities: Business partnering, Build a strong relationship with senior line managers. Being a trusted advisor to business, supporting and leading organizational capability development Providing leadership oversight for the site in Mumbai, working closely with senior business leaders and aligned with functional HRBPs to drive focus and site-related people outcomes. Coordinate capability development and workforce planning Driving the people elements of transformation and change. Leading culture and change management and supporting the transformation across the company Consulting with the CoEs to meet the particular needs of the business area and act as an effective steward of the HR Operating Model Implementing and executing people strategy with HRBP of multiple business groups, management and other stakeholders Contributing to long-term goals around business and people development, including succession planning and talent acquisition Participating in HR-projects on a country / regional level. Eligibility Criteria: 15+ years of experience in human resources across HR Generalist + COE roles Experience of managing complex Commercial/functional teams for fast growth organizations undergoing transformation/change Strong preference for significant experience with technology-based skill sets and talent at both the leadership and more junior levels. Experience in delivery of core HR services through end-to-end framework Strong financial & commercial acumen, matrix management, strong communicator, ability to influence and objectively challenge status quo Strong understanding of key HR functional areas including HR Operations, local regulatory compliance, talent practices, compensation and benefits Strong understanding of people-related data analytics and insights to support key business decisions. Ability to work across levels to obtain and use data effectively. Strong work ethic ability to work on their own initiative and manage own time effectively Team player & Collaboration Ability to thrive in an ambiguous and rapidly changing environment, and comfort with highly matrixed organization structure Our benefits . Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. . This mission would not be possible without our smartest investment the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication

Job Title Cluster Manager AXIS Function Sales Department AXIS Bank Relationship Reporting To (Title) Circle Head AXIS Superior s Superior (Title) Zonal Head AXIS Unit Aditya Birla Sun Life Insurance Ltd Location PAN India Business Aditya Birla Capital Date 1 st March 2024 1) Job Purpose To build and maintain strong progressive partnership with the Bank in the assigned Cluster, by supporting and contributing to bank partner s strategy, adhering to the bank s norms and agreed guidelines, achieving operational excellence thereby delivering best in class pre and post sales and support services, ensuring speed in delivery and achieving ABSLI s business targets and promoting business growth. 2) Dimensions What are the areas (in quantitative terms) the job has an impact on Dimension Remarks 1. Manpower Spread across the dedicated Cluster 2. Branch Spread Retail 3) Job Context & Major Challenges (What are the specific aspects of the job that provide a challenge to the jobholder in the context of the Unit/Zone Job Context: Bancassurance is the insurance distribution model wherein the bank allows an insurance company to sell its products to the bank s client base. ABSLI tied up with AXIS Bank in March 2024 to sell its insurance products through the Branch Banking. Open Architecture model empowers the customers now to select their Life insurance plans from more than one insurer as per their choice at competitive prices. It also lowers chances of Mis selling, with the intervention of multiple regulators like Reserve Bank of India (RBI) and Insurance Regulatory and Development Authority of India (IRDAI). 4) Principal Accountabilities Accountability Supporting Actions Business Targets To achieve Business Targets on focused Business parameters like premium, SP/branch activisation, product mix and Persistency thereby contributing to the overall Business Growth and profitability. Build effective relationship with the bank partner and become their first preferred insurer Plan and achieve business targets through the team of FLS and SPs in the bank Ensure to increase SP Activisation and selling of greater NOPs through the Team of FLS for greater distribution of ABSLI products Ensure selling of right Product Mix as defined by the organisation to achieve overall business growth and profits. Identify and implement new business opportunities within the allocated area to enhance penetration Implement activities / programs designed at the organisational level to build great visibility, promote branding, and strengthen our relationship with the bank. Train and appraise the bank staff on ABSLI products thereby creating a mind space and easy recall for them. Ensure right method of business acquisition and absolutely 0 % mis selling Pre and Post-Sales Support and Service: To provide efficient and best in class, competitive products and services to both the Bank partner and customers Enable the Team of FLS to independently sell ABSLI products by mapping customer needs correctly Support the team of FLS on closing critical Sales call by demonstrating and mentoring them. Support and guide the FLS Team to ensure smooth functioning of the internal cross functional Teams and help them to overcome any roadblocks in policy logging and issuance Train the team of FLS to carry out end to end process of policy logging and issuance first time right to ensure speedy delivery and 0% leakage Establish efficient methods to respond to customer queries and maintain persistency levels. Enable Team to cross sell and Upsell ABSLI products as per the customer requirements Partner relationship Management: To build and strengthen the relationship with the partner bank and become their preferred partner To be equipped with Bank s product ranges and their key features along with the ABSLI products Develop a Team who can support the bank in meeting their business targets Pay regular visits to bank branches and meet bank partners. Design differential strategies to gain mindshare and product mix basis the potential of the branch Help the Bank branches to increase their overall LI pie Liaison with our Regional and Zonal Training Team and ensure periodic product training and branding within the branch for bank staff as well as FLS Team Design and launch various contests and appreciation platforms for the bank staff to achieve higher engagement People Development: To build a highly motivated and productive team. Attract, Recruit and Retain Talent in the market, ensure proper handholding and support is provided to the Team. Review and Monitor Team s performance daily, mentor the FLS in the Middle and Low Performance Bucket, encourage and motivate to do well. Co-create and implement recognition platforms in order to build a capable and motivated team within the Cluster Ensure to provide constructive and efficient feedback to the Team and boost their morale for sales To ensure performance spread in the Team, thereby creating opportunities for qualifying various R and R contests and initiatives as well as enabling team members to earn incentives and stay motivated. Focus on Business Quality and Profitability Achieve Business profitability by focusing on renewals, quality of business and managing costs Ensure achievement of profitability and persistency targets for the relationship in the designated zones Manage expenses within allowable expense gap Plan and manage the renewals and ensure adequate focus is maintained by the sales Team on persistency Ensure Business Leakage is within allowable limits. Focus and Monitor Product Mix within the Circle, to achieve Channel Targets 5) Job Purpose of Direct Reports To represent ABSLI at the designated branches and is responsible for sales performance, acquisition of new business and relationship management in the assigned area / branches. 6) Relationships (If Applicable) Internal Frequency Nature FLS (Team) Training Team Operations HR Daily As and when required Daily Regularly Reporting, Coaching, Counselling, Review their Sales Calls, etc. Discuss training and counselling needs for the Cluster and co-create interventions Collaborate for policy log in and issuance Hire, Retain, Counsel Team Members on various issues External Frequency Nature SPs Branch manager Cluster Head Regularly Regularly Regularly Connect & Encourage Relationship Building, Discuss new products and their features Collaborate to meet Business Targets, solve any issues, respond to any escalations by the bank 7) Organizational Relationships SIGN-OFF Signature Name Date

As an Executive Director in the APAC Global Command Centre, you will lead with ownership and precision, focusing on incident management and operational resilience. This role is crucial in enhancing resiliency plans and managing business disruptions to minimize impact on customers, the firm, and the market. Job Responsibilities Lead the APAC Global Command Centre, ensuring regional teams have support and leadership. Represent the centre in APAC crisis management committees and forums. Orchestrate incident resolution with minimal business impact. Act as the voice of the Global Command Centre during high-profile incidents and ensure continuous improvement from incident learnings. Develop a global team and lead people development practices across the region. Lead business response coordination across Operations, Client Service, and Product for high-profile incidents. Collaborate with Technology, vendors, and stakeholders to assess severity and scope of events. Issue executive communication to senior stakeholders and operating committee members. Develop policies, procedures, and performance standards aligned with regulatory and control standards. Contribute to an inclusive culture, enhance team member engagement, and mentor diverse talent. Produce metrics and reporting strategies for stakeholder meetings and build relationships across teams and business lines. Operate in a follow-the-sun model with NA, EMEA, and APAC regions. Required qualifications, capabilities and skills Strong leadership experience in incident management and remediation with a solid record of career growth. Strategic thinker with strong technical skills, creative problem-solving, and diplomacy skills to influence cross-organizationally. Excellent and effective communication and presentation skills with an eye for detail. Preferred qualifications, capabilities and skills Bachelors Degree in a Relevant Field Proficiency in metrics design tools like Excel, Tableau, and Alteryx Role: Head - Analytics / BI Industry Type: Financial Services Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate

As an Executive Director in the APAC Global Command Centre, you will lead with ownership and precision, focusing on incident management and operational resilience. This role is crucial in enhancing resiliency plans and managing business disruptions to minimize impact on customers, the firm, and the market. Job Responsibilities Lead the APAC Global Command Centre, ensuring regional teams have support and leadership. Represent the centre in APAC crisis management committees and forums. Orchestrate incident resolution with minimal business impact. Act as the voice of the Global Command Centre during high-profile incidents and ensure continuous improvement from incident learnings. Develop a global team and lead people development practices across the region. Lead business response coordination across Operations, Client Service, and Product for high-profile incidents. Collaborate with Technology, vendors, and stakeholders to assess severity and scope of events. Issue executive communication to senior stakeholders and operating committee members. Develop policies, procedures, and performance standards aligned with regulatory and control standards. Contribute to an inclusive culture, enhance team member engagement, and mentor diverse talent. Produce metrics and reporting strategies for stakeholder meetings and build relationships across teams and business lines. Operate in a follow-the-sun model with NA, EMEA, and APAC regions. Required qualifications, capabilities and skills Strong leadership experience in incident management and remediation with a solid record of career growth. Strategic thinker with strong technical skills, creative problem-solving, and diplomacy skills to influence cross-organizationally. Excellent and effective communication and presentation skills with an eye for detail. Preferred qualifications, capabilities and skills Bachelors Degree in a Relevant Field Proficiency in metrics design tools like Excel, Tableau, and Alteryx Role: Head - Analytics / BI Industry Type: Financial Services Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate

Description: Area Business Manager: Sales & Operations: Develop & implement sales strategies with team leadership. Ensure compliance with company policies & regulations. Assist in market expansion & feasibility studies. Collaborate with other departments for aligned business objectives. Conduct retail audits & analyze data for improvement. Marketing : Develop marketing plans (launches, promotions, events). Analyze customer data & conduct market research. Design & implement BTL marketing strategies. Monitor CRM performance & customer satisfaction metrics. Provide input to customer experience development. People Management: Collaborate with HR on management & people development programs. Monitor program effectiveness & make necessary adjustments. People Development: Continuously develop oneself & complete mandatory training. Actively participate in HR initiatives. General : Ensure legal compliance & represent organization with government agencies. Build positive relationships with the local community. Negotiate agreements with government agencies (contracts, licenses, etc.). Handle other assigned responsibilities.

As a Delivery Manager (DM)/(Senior PM), you will be responsible for overseeing the delivery and operations of a portfolio of projects within the IT Operations and Customer Support sectors, with a focus on customer engagement and business performance in the Cloud Ops space. Your role will involve implementing a pragmatic approach to business growth by ensuring delivery excellence, enhancing customer satisfaction, and fostering the development of your team. With 15-20 years of IT experience in the Service delivery & Customer support industry, including 10-12+ years in Customer Support, BPO Organization, IT Services, and Delivery, you will bring a wealth of knowledge to the table. Your strong background in managing delivery with distributed teams, defining and implementing delivery processes, handling various project types and technologies, and overseeing a portfolio of $15M-$20M will be crucial to your success in this role. In addition, your hands-on experience in delivering large-scale Technical and IT operations engagements with teams of at least 200-250 individuals will be invaluable. You will need to demonstrate your ability to thrive in a fast-paced environment, manage multiple tasks, and deliver results in highly unstructured situations. Your talent in building high-performing teams, mentoring team members, and attracting and retaining top talent will be essential for driving success. Your role will also require excellent customer interfacing skills, as you will be interacting with Senior leadership teams from both IT and Business in customer organizations. You must be able to provide a coherent vision, strategic plans, and leadership to secure peer/stakeholder buy-in and align with the business vision effectively. Additionally, your proficiency in communication, articulation, and presentation will be critical in this position. Moreover, you will be responsible for managing diverse and large geo-distributed teams, with a focus on delivery across multiple customers in the IT operations, platform maintenance, and customer support domains. You will need to ensure best-in-class customer satisfaction, manage key engagement KPIs such as Service Levels and CSAT, and oversee operational parameters like revenue recognition, resource utilization, attrition, and business growth. Furthermore, you will play a vital role in people management, attrition management, career planning, and team development. You will be expected to drive domain initiatives within the delivery organization and possess knowledge specific to customer business processes. Overall, your role as a Delivery Manager will be pivotal in ensuring the successful delivery of projects, fostering customer relationships, and driving business growth effectively.,

As a member of the HR Strategy & Transformation team, you will be responsible for assisting clients in targeting and delivering value for their HR and Talent investments. Your expertise will be utilized in various areas within HR using a distributed delivery model that can be deployed globally, whether onsite, near shore, or offshore. Your primary roles and responsibilities will include: - Designing HR Operating Models and Organization Designs - Enhancing HR capabilities through Competency Modelling and Integration with HR & Talent processes - Analyzing, planning, and optimizing Workforce effectiveness - Assessing, designing, and deploying HR Shared Services - Designing, innovating, and implementing HR & Talent Processes - Implementing HR SaaS processes through design, configuration, training, and change enablement To excel in this role, you are required to possess the following professional and technical skills: - Hands-on experience in HR transformation and Talent Management projects - Expertise in areas such as HR Operating Models, HR Shared Services, HR Processes, HR Policy Design, HR Diagnostics, HR Technology, Org Design, and Talent Management - Experience in project management of large HRT engagements - Knowledge of HRIT and ERP systems (Oracle/SAP) - Understanding of outsourcing HR processes - Previous consulting experience is essential, with exposure to international clients being advantageous Additionally, as a key member of the team, you will be expected to: - Interact with C-level executives and work closely with client organizations - Function effectively in a diverse consulting firm with a global client engagement model - Demonstrate leadership qualities by growing the practice and achieving target metrics - Manage engagement risks, project economics, and account receivables - Contribute to business development efforts by identifying and winning potential opportunities - Support people development through counseling, coaching, and staff recruitment activities - Contribute to domain development by creating assets, methodologies, and industry publications It is essential that you possess an executive demeanor, collaborative approach, strong presentation skills, entrepreneurial instinct, high integrity, commercial instincts, and high energy levels. Your ability to work in a team-oriented and diplomatic manner will be crucial for success in this role.,

The opportunity: As Team Manager at INOPC-HVDC, Chennai you will be responsible for a given team s operation, resource allocation, development of competence and people development. You will also need to collaborate with various cross-functional teams, suppliers, and customers. You will work at the global market with possibility to many exciting travels to look forward to. You will be part of local management and act as a sounding board within the organization. Analysis and risk management will also be among your tasks. You will in many ways be the person at the center of things. Together with the tender responsible you will also handle tender calculations and pricing models. How you ll make an impact: Responsible for medium- to long-term resource planning and allocation, based on tender and project forecasts in collaboration with the global organization. Accountable for ensuring departmental KPI such as on-time delivery, quality, and productivity are consistently met, while also achieving the financial budget. Review and approve techno-economic proposals submitted by the team for tenders and projects, with a focus on risk assessment and opportunity evaluation. Lead regular reviews and follow-ups with project teams, cross-functional departments, suppliers, and customers to ensure alignment and progress. Oversee recruitment activities in accordance with the approved headcount (HC) budget. Provide technical support and contribute actively to project execution and organizational goals. Conduct performance assessments and reviews for team members, and set clear, measurable targets for direct reports. Identify individual development needs within the team and implement tailored development plans. Recognize key competency areas and establish effective succession planning strategies. Demonstrate and promote core values of safety and integrity by taking accountability for actions and supporting colleagues and the business. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. (ISO37001: Anti-bribery re-certification ) Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: BE or B. Tech in Electrical Engineering. You should have 13+ years of experience in Control & Protection Engineering Design & Operational work. You must have knowledge in Power Systems & Control & Protection. You should have knowledge in p rocess structuring & process management. Self-starter caliber who could own tasks through to completion. Excellent written and verbal communication skills .

Junior Finance Analyst INTERN | 12 Months | EMEA US EST Shifts | Pune Cornerstone OnDemand is looking for Junior Finance Analyst (Intern). The position will be part of Global Shared Services team in Pune. Finance Intern (Junior Analyst) will primarily be responsible to record the transactions for Finance process e.g. Accounts Payable, Accounts receivables, Record to report and supporting internal and external audit as per company policies In this role you will... Processes transactions or fills duties within Finance process Accounts Payable, Accounts Receivable, General Ledger/Record to Report accurately and timely, under the direct supervision of more senior resources. Attends training sessions and accepts feedback from more senior resources Support Continuous Improvement of the functions and suggest realistic ideas for efficiency gains Ensure all transaction processing is completed accurately and within SLA Proactively escalate issues to the Team Lead that require intervention/clarification Keep desktop documentation up to date and relevant Demonstrated commitment to valuing diversity, contributing to an inclusive working, and learning environment Consideration of privacy and security obligations You ve got what it takes if you have A bachelor s degree related to accounting/finance or related experience (CA/CWA Inter, US CMA) 0-2 years of experience in Finance domain (Accounts receivable, Accounts Payable, Record to report or other related accounting processes (e.g., General Ledger, Bank Balance Sheet Reconciliations, Fixed Accounting) Good knowledge of general accounting and bookkeeping concepts and internal controls Proficient in MS office particularly Excel, Outlook Word Proficient in English Strong knowledge of MS office especially Excel, PowerPoint Outlook Must be comfortable working in a global company across multiple time zones Extra dose of awesome if you have Experience in BPO industry would be an added advantage Note: This role comes with a Generous Stipend along with Shift Allowances Cabs for Official Commute

To lead the location for Sales and meet the approved business target for the location within the defined framework and processes resulting into sustainable and profitable growth for the location PRINCIPAL ACCOUNTABILITIESBusiness delivery & growth:Achieve set targets on a month on month basis, delivery of volumes, IRR , Fee. Ensure that the location cross sell targets are metLeverage L&T Ecosystem for expanding businessExecute planned distribution strategies for different products and customer segments in the locationChannel Management & Distribution:Maintaining effective relationship with channel partnersMonitoring productivity of DST/DSAAchieve product wise (including builder funding Conversion) disbursal volumes, revenues and yield targetsCompliance & Quality maintenance and Improvement:Conduct business in a manner to maintain operational, process and regulatory compliance and alsoensure quality is maintained Maintain high levels of service quality in the location; provide solutions incase of customer query People Development:Facilitate the conducting of planned product & process training programs for manpower & channel partnersProvide developmental feedback to all direct reports SKILLS AND KNOWLEDGE Educational QualificationsMBA (Marketing) or equivalent. Functional Skills Relevant and total years of Experience Overall appx 5-7 years with at least 3-4 years in the Mortgage IndustryMortgages background. Established experience in handling distribution channels and managing teams