375 People Development Jobs - Page 2

Job Description Directs the activities of customer and/or employee training in the operation of company products. Plans course design and support documentation. Ensures training program(s) meets company and customer objectives. Maintains communication with customers to ensure effectiveness of training. Requires understanding of current product use and application. Coordinates the staffing and scheduling of in-house and field training. May have responsibility for training Sales Representatives. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Roles & Responsibilities The Supervisor, Client Services Instructor is responsible for overseeing a team of instructors who deliver training to clients across a range of formats (virtual, on-site, or hybrid). This role ensures training quality, consistency, and effectiveness while managing scheduling, coaching, and performance management for the instructor team. Key Responsibilities: Team Leadership & Oversight Supervise day-to-day activities of Client Services instructors; monitor performance, engagement, and scheduling. Conduct regular team meetings, training refreshers, and coaching sessions to promote continuous improvement. Provide onboarding and mentoring to new instructors. Training Quality & Delivery Facilitate engaging and effective training sessions. Ensure all training sessions meet quality standards, client expectations, and learning outcomes. Observe training sessions and provide feedback to instructors to enhance delivery. Review client feedback and make adjustments to delivery methods or content as needed. Operational Coordination Manage scheduling of instructor-led sessions across client accounts. Coordinate with client success and operations teams to ensure instructor availability aligns with demand. Track and report training metrics (attendance, engagement, satisfaction scores). Process Improvement Identify gaps in training materials or delivery methods and work with curriculum developers to resolve them. Recommend and implement process improvements to streamline operations and enhance client experience. Client Collaboration Serve as a point of escalation for client concerns related to instructor delivery. Support strategic client conversations regarding training customization, planning, and outcomes. Qualifications: Bachelor s degree in Education, Organizational Development, Business, or related field (or equivalent experience) 3 5 years of experience in training, instruction, or client-facing learning roles 1+ years of supervisory or team lead experience preferred Experience delivering training to external clients a strong plus Excellent communication, facilitation, and coaching skills Strong organizational and time management skills Proficient in learning platforms, video conferencing tools, and scheduling systems Preferred Competencies: Client-centric mindset Leadership and people development Conflict resolution and problem-solving Data-driven approach to performance management Adaptability and comfort in a fast-paced environment

As an Assistant Sales Manager, you will play a crucial role in supervising the sales sections and guiding the sales team in daily store operations. Your primary responsibility will be to ensure the effectiveness of store operations and support the implementation of strategies to attract customers. You will work towards achieving sales targets for the assigned section and recommend solutions to enhance the store's profit. Participation in regular Managers meetings will be essential, where you will ensure the implementation and execution of decisions made. Your duties will include checking the quality of gold through manual testing and gold check karat analyzers. You will calculate and share estimates upon making a sale and handle end-to-end bill transactions for Dealer to Dealer scenarios. In terms of sales and customer service, you will greet and receive customers warmly, engage with them to understand their requirements, and provide product information. Your goal will be to drive sales through customer engagement and suggestive selling. Providing excellent customer service, accurate product information, and addressing customer queries and complaints will be part of your daily routine. Maintaining the quality and freshness of stock, monitoring stock movement, overseeing inventory levels, and handling product ordering and receiving will fall under your responsibilities. You will also ensure the safety of displayed jewelry and maintain adequate equipment and supplies at the sales counters. In the area of merchandising, you will manage activities for the assigned section, support appropriate merchandising standards, and assist in researching emerging products. Monitoring store ambience, participating in product launches and promotions, and supporting event management will be crucial for effective marketing. Employee management will involve motivating sales staff, evaluating performance, conducting reviews, and ensuring efficient staff deployment. You will observe staff behavior, provide guidance on grooming guidelines, and conduct on-site product and sales training activities. Continuously striving for self-development and team development will be key, along with ensuring adherence to timelines for performance appraisals and completion of training programs. Imparting on-the-job training to sales staff for skill development will also be part of your responsibilities.,

As a Sales Executive at Malabar Gold & Diamonds, your primary responsibility will be to achieve individual sales targets while implementing company strategies to increase store profits. You will warmly greet and assist customers, understanding their needs and guiding them to suitable products. Through engaging interactions and suggestive selling techniques, you will drive sales and maximize customer reach by also conducting remote selling activities. In addition to sales, you will prioritize selling to reduce aged stock levels while ensuring customer satisfaction. Cross-selling and promoting products to high net-worth individuals across all categories will be crucial. Handling customer queries and complaints effectively, you will provide exceptional customer service by educating them on benefits, Malabar Promises, and product details. Maintaining security protocols, you will pack products in front of CCTV cameras for online orders and conduct necessary quality checks for customer returns and old gold items. Your role will also involve gathering feedback for business improvement and accurately entering customer details post-purchase. Informing customers about special offers and enrolling them in schemes will be part of your duties, as well as managing customer orders through the OMS software. Daily stock counting, recording, and transferring stock to the locker with care will be essential, along with reporting sold stock to the section head for inventory maintenance. You will execute visual merchandising guidelines to maintain the quality and freshness of product displays, ensuring jewelry safety and promptly reporting any incidents. Generating customer leads, increasing footfall, and supporting store events and exhibitions will contribute to marketing efforts. Staying updated on competitor products and market trends, you will assist in below-the-line marketing activities. Adhering to company grooming standards and professionalism, you will follow standard operating procedures and cost-effective practices. Sales data reporting to Senior Management, acquiring knowledge in all store sections, seeking self-development opportunities, and identifying training needs for performance appraisals and mandatory programs will be integral to your role.,

As an Instructor Analyst at Accenture, your role will involve conducting New Hire training and Floor Performance enhancement programs for the Project. Additionally, you will be responsible for establishing and managing relationships to facilitate the integration of new hires into the Accenture style of working. To excel in this position, you should possess extensive soft skills training experience covering areas such as Culture, Voice & Accent, Grammar, and Customer Service. Excellent communication skills, both orally and in writing, are essential, along with proficiency in instructional design, presentation skills, and computer/MS Office skills. You will be required to demonstrate trend analysis and reporting capabilities, as well as people management skills including critical problem-solving, issue resolution, team supervision, and people development. Key behaviors crucial for success in this role include a continuous improvement focus, result-oriented mindset, motivation, teaming and collaboration skills, analytical thinking, ability to plan and prioritize, confidence, positive outlook, creative and innovative approach, adaptability, ability to exercise sound judgment within established guidelines, and effective relationship partnering. Your responsibilities will include assessing relevant training needs for individuals and the organization in consultation with departmental heads, designing training courses and programs, organizing training venues and logistics, and managing training delivery, measurement, and follow-up. You will also be involved in recruiting employees, ensuring compliance with organizational and statutory policies, monitoring and reporting on employees" training and development plans, and continuously developing and maintaining knowledge in the relevant field. In addition, you will be expected to deploy Train the Trainer sessions as required, interact with training vendors, attend training conferences and seminars, provide feedback to teams, implement activities to improve email writing skills and grammar, conduct language and culture modules training, collaborate with Coaches/Operations, and support the Operations team in enhancing performance on customer service, team motivation, and teamwork. Overall, as an Instructor Analyst at Accenture, you will play a vital role in driving training and development initiatives to ensure the continuous growth and success of the organization.,

As a Production Manager based at Electronics Manufacturing Cluster in Jabalpur, M.P., you will be an integral part of our team. With our pilot manufacturing line of 100MWh operational, we are dedicated to innovating in core battery design and have ambitious plans to rapidly scale our offerings and production in the near future. Embracing the challenge of shaping the future of ENERGY requires a mindset that thinks differently. In this era of rapid electrification, we are seeking individuals who are passionate and skilled to contribute to this transformative sector. If you are someone who is eager to make a difference in this field, we offer a dynamic and rewarding environment that will propel you forward on this journey of innovation and growth. Your role as a Production Manager, reporting to the Plant Head, will involve overseeing daily production activities and their coordination. You will collaborate closely with Product Engineering, NPD, and CFT teams to ensure seamless integration and development of the Battery Assembly process. Furthermore, you will drive the development of manufacturing engineering personnel, focusing on enhancing their skills and capabilities to achieve world-class manufacturing standards.,

At Uber, our mission is to ignite opportunity by setting the world in motion. The Platform Engineering organization plays a foundational role in enabling our engineers to move fast, build reliably, and operate at scale. We are looking for a passionate and experienced Engineering Manager to lead two critical teams within the Real-Time Data Platform group: Kafka and Flink . These teams provide the infrastructure, tooling, and platform capabilities that power real-time streaming use cases across Uber from trip events and fraud detection to dynamic pricing and observability systems. As the Engineering Manager, you ll be responsible for driving the strategy, execution, and people development for both teams, ensuring that Uber s data infrastructure remains robust, scalable, and forward-looking. What youll do You ll be joining a foundational team that empowers mission-critical real-time capabilities across all of Uber. The platform you build will impact every Uber experience from a rider taking a trip, to Eats deliveries, to mobility data powering cities. You ll have the opportunity to shape the future of data infrastructure at Uber, working alongside some of the best engineers in the industry. What youll Need 1+ years of experience in engineering management , and 8+ years overall in software engineering roles. Proven experience leading infrastructure or platform teams at scale. Deep understanding of stream processing , distributed systems , and real-time data architectures . Hands-on experience or deep familiarity with Kafka , Flink , or equivalent technologies. Strong leadership skills with a track record of building and mentoring high-performing teams. Excellent communication skills and experience collaborating with stakeholders across geographies. Background in building self-serve platforms or developer productivity tools. Familiarity with cloud-native ecosystems and resource orchestration frameworks like Kubernetes. Ability to balance technical depth with business impact.

At Amazon, our HR Regional Partners are known for their knowledge of HR policies, processes and tools. They act as the front-line consultants to the business supporting managers in creating a positive employee experience and offering the best HR advice on people matters. They operate independently and are seen as subject matter experts, having deep knowledge in local programs, processes, and policies. They offer strong, credible and compelling advice to business leaders on how to manage their team. They are committed to collaboration with multiple HR Business Partners and HR Centers of Excellence like Benefits, Compensation and Employee Relations who support our employees in across the region. Managers collaborate with the HR Regional Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes. Thanks to their front-line visibility across businesses, HR Regional Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. Performance Management: Work with people managers through performance management cases. Analyze data and trends on Employee Relations and performance management, in order to provide input to the business strategy with the relevant HR Business Partner to prevent the recurrence of known issues. Employee Relations: Support relevant ER processes, including disciplinary & performance improvement programs. Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries. Manage ER cases, in coordination with the Employee Relations and Legal Teams. HR General: Act as stewards of the employee experience and Amazon s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Change Management: Manage employees programs and support managers and HR leaders to drive improvements in employee experience. Provide support to HR Business Partners and the business on change initiatives This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines. Bachelors degree in Human Resources or related field 2+ years relevant experience in the areas of HR Partnering Strong HR acumen, including strong problem-solving skills, critical thinking and analysis Experience working in a highly matrixed organization. Ability to identify problems and drive appropriate solutions independently Masters degree in Human Resources or related field Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven Proven ability to prioritize, meet deadlines and make the best use of available resources Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations Coaching and consulting skills; Ability to work with and influence multiple stakeholders

At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region. Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members. Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues. Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks. HR General: Act as stewards of the employee experience and Amazon s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups. This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines. Bachelors degree in Human Resources or related field 3-5 years relevant experience in the areas of HR Partnering Strong HR acumen, including strong problem-solving skills, critical thinking and analysis Experience working in a highly matrixed organization. Ability to identify problems and drive appropriate solutions independently Proven track record of successfully partnering with senior-level stakeholders Masters degree in Human Resources or related field Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven Proven ability to prioritize, meet deadlines and make the best use of available resources Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations Coaching and consulting skills; Ability to work with and influence multiple stakeholders Experience developing and implementing country level or regional HR programs or initiatives

Manager Statutory Audit Location: Mumbai & Navi Mumbai Company: Chaturvedi & Shah LLP CTC Range: 15–18 LPA (Fixed) Experience Required: 5 to 8 Years (Post-Qualification Experience) Openings: Navi Mumbai (Central): 5 Work Mode: In Office Employment Type: Full Time, Permanent About the Role Are you a seasoned audit professional with strong technical expertise and leadership skills? At Chaturvedi & Shah LLP , we are looking for a Statutory Audit Manager to lead our audit engagements across a diverse client portfolio. This position goes beyond routine audits — it requires strategic thinking, people management, and driving consistent audit quality. Key Responsibilities Lead statutory audit engagements from planning to final reporting with timely documentation Act as the primary client liaison for delivery, billing, collections, and relationship management Mentor Assistant Managers, Seniors, and Associates, ensuring performance and growth Ensure audit quality and compliance with SA, IND AS, IFRS, and GAAP Address complex accounting and control issues with sound technical judgment Leverage audit tools and technology for efficiency and innovation Identify and support business development opportunities Drive internal knowledge sharing and quality improvement initiatives Qualifications & Skills Qualified Chartered Accountant (CA) 6–8 years of post-qualification statutory audit experience Strong command over auditing standards, IND AS, IFRS, Companies Act, and related regulations Proven ability to lead and develop teams Excellent client handling, communication, and presentation skills Exposure to business development and stakeholder management Key Skills (for portal input): Statutory Audit, IND AS, IFRS, SA, GAAP, Companies Act 2013, Audit Planning, Risk Assessment, Financial Reporting, Team Management, Client Relationship, Internal Controls, Leadership, Communication, People Development, Business Development Mindset & Culture Fit Proactive, ethical, and detail-oriented Team player with a learning mindset Comfortable in dynamic and fast-paced environments What We Offer Exposure to top-tier clients and complex engagements Structured mentoring and growth opportunities Transparent performance review and promotion process Collaborative, inclusive, and growth-focused work culture Competitive compensation with travel exposure

Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do 1. Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeliness and quality of deliverables Has well grounded understanding of best practice in given area and industry knowledge, and can apply this under supervision Develops strong working relationships with team and client staff 2. Business development Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process Sells self by creating extensions to current assignments and demand on new assignments based on track record and reputation Understands Wipro's core service and consulting offering Builds relationships with client peers and provides required intelligence/insights to solve clients business problems Identifies sales leads and extension opportunities Anchors market research activities in chosen area of work 3. Thought Leadership Develops insight into chosen industry and technology trends Contributes to team thought leadership Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study 4. Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrates contribution to internal initiatives Contributes to the IP and knowledge management of Wipro and GCG and ensures its availability on the central knowledge management repository or Wipro and GCG Leverages tools, methods, assets, information sources, and IP available within the knowledge management platform Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities Proactively participates in initiatives and suggests ideas for practice development Makes use of common methods and tools which are proven to work Develops process assets and other reusable artefacts based on learnings from projects Proactively participates in and suggests ideas for practice development initiatives Shares knowledge within the team and networks effectively with SMEs to bolster understanding and build skills Mandatory Skills: Business Dynamics Consulting. Experience : 3-5 Years.

The role at WNS (Holdings) Limited involves managing and coordinating operations across PTP, OTC, and RTR towers in the capacity of an SDL. Experience in the Travel vertical and working knowledge of Tableau is an added advantage. The job entails driving SLA delivery across all processes, transformation initiatives, quality, and general administration for a key F&A client. In addition to client management, the position requires managing communication to build excellent relationships in a high visibility account. The ideal candidate should be able to work under pressure and perform effectively in demanding circumstances. Responsibilities also include team management, people development, support for learning and development initiatives, and building a cross-functional team. The role involves supporting farming and new business initiatives, as well as P&L accountability for the assigned account/portfolio to meet and exceed financial goals. Collaboration with other internal teams on various initiatives, projects, and tasks requiring assigned account participation is crucial. The competencies and skills required for this role include in-depth F&A operations management with core industry domain experience, preferably in the PTP domain within the travel sector. The candidate should possess the ability to influence leadership, work with people, and drive towards common solutions and issue resolution. Proven business acumen is essential, with experience in managing large teams of 200+. The role also demands the ability to liaise with different departments and business owners as required, along with coaching skills to enable operational leaders and teams to achieve their goals. Excellent communication, presentation skills, as well as good numerical and analytical abilities are also necessary for this position.,

A Position Overview Position Title Assistant Relationship Manager- LOY Department DSF-Agency Sales Level/ Band 102/Officer Organizational Relationships Reports To Sales Manager Supervises D Key Result Areas Distribution Deliverables Ensure planning & recruitment of sanctioned number of FPOs/WMCs and Sales Manager for FPO Units in the Region. Achieve sales targets on issued FYP as per budgets informed. Implement Needs based Selling and Activity Management processes amongst the teams managed. Support the business planning and implementation process for the business with the Sales Manager. Assist / Support Geographical Expansion initiatives as planned and advised from time to time. Submission for required reports as per the time lines. Review with Sales Manager as per agreed periodicity. Driving benchmark persistency within the region. Business Results Monitor and evaluate achievement of targets against the following parameters: oIssued FYP/ oProductivity per FPO oProductivity per Sales Manager Team , oCase rate, oAverage Case Size, oActivity Ratio, oAttrition. Monitor, control & evaluate the activity of the Sales Manager through Activity Management System and Lead Management System. Achieve the Team Cross Sell/ Up-Sell Targets from the orphan customer base allocated to the team in the Region Meeting service related goals and achieve renewal, reinstatement and resulting Persistency objectives for the teams in the Region. Optimal Resource Management for Region through liaison with Zone Office/Head Office Own the resources & spend budgets for the Region Plan budgeting of resources for the region Liaise with ZO / HO for budgetary requirements,. Own region level marketing plans and promotions. Support the offices in the region on operational issues. People Development Enable superlative performance standards through alignment of the team with the organization s objectives as communicated from time to time. Ensure clear communication of the overall strategies and drive ownership on goals and objectives. Develop the competencies of the Sales Managers. Observe & demonstrate skills & knowledge with the Sales Managers. Implement training road map and ensure timely on boarding training for inducted FPOs. Customer Relationship Management Review of selling arrangements in the Region. Ensure adequate focus to the business. Ensure all customers are serviced to the standards expected in the Region. Code of conduct and ensuring compliance of statutory norms Adherence to the code of conduct by the entire Region. Conformation to all financial and administrative systems. Ensure compliance with TALIC norms for the Branches in the Region. Compliance with all statutory and regulatory norms in the Region. Risk Own-up the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function. This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts. Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback. Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status. E Skills Required Technical Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising/Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills

Amazon Shipping is innovating in the Operations and Logistics space and we are seeking a dynamic Senior Sales Manager to spearhead our sales operations in the South India region. As a key member of our leadership team, you will be responsible for driving regional business growth, leading a high-performing sales team, and implementing strategic initiatives aligned with our global objectives. In this role, you will develop and execute comprehensive sales strategies, build strategic customer relationships, and ensure operational excellence across the region. The ideal candidate will combine strong business acumen with exceptional leadership skills to drive market expansion and team development. This position offers an exciting opportunity to make a significant impact on our business growth while working within a global framework. You will play a crucial role in shaping regional strategy while collaborating with cross-functional teams to achieve organizational goals. This role will be based in Bangalore. Sales Leadership & Strategy Develop and execute comprehensive regional sales strategies aligned with global business objectives Drive regional revenue growth while maintaining profitability metrics Create and implement strategic business plans to penetrate new markets Lead transformation initiatives to improve sales effectiveness and market share Team Management Lead, mentor, and develop a high-performing regional sales team Establish performance metrics and KPIs aligned with global standards Drive talent development and succession planning Foster a culture of excellence, innovation, and accountability Business Development & Market Expansion Identify and capitalize on new business opportunities in the region Build and maintain strategic relationships with key accounts Analyze market trends and competitor activities to inform strategic decisions Drive market share growth through innovative go-to-market strategies Operational Excellence & Cross-functional Collaboration Optimize sales operations through data-driven decision making Partner with global teams to ensure alignment with international best practices Collaborate with Marketing, Finance, and Product teams for integrated business solutions Competencies: Strategic Thinking & Business Acumen Leadership & People Development Results Orientation & Accountability Change Management & Adaptability Stakeholder Management & Influence Problem Solving & Decision Making Cross-cultural Communication 8+ years of sales experience Experience analyzing data and best practices to assess performance drivers Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery Experience proactively growing customer relationships within an account while expanding their understanding of the customers business Experience improving and creating new processes and structure to achieve goals Experience influencing C-level executives Experience managing a team and training/on-boarding new members MBA

In charge of managing a team of Investigation specialists who investigate Seller and Buyer transactions on on Amazon platforms and take appropriate actions based on processes, tools and high-judgment decisions. Provide leadership and administrative support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, minimize the impact of bad debt by achieving targets, achieve process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team. In addition to being responsible for achieving and exceeding team s defined metrics through sustainable change or process improvement. She / he will be expected to participate in strategic planning, project road mapping activities of the team. Identify trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team. Expected to participate in projects that involve one (or more) teams within the Organization and that address issues outside the normal areas of responsibility or expertise required by their process. The Key to success in this role is the ability to understand the Transaction Management group s vision and make independent decisions with sound judgment to manage their teams to attain that vision. The incumbent is required to demonstrate performance in the following areas: Metrics by consistently leading their team to meet and exceed service levels and operational goals of all team members. Process Improvement by delivering significant Business impacts and/ or contributions to their company through improvement to quality, productivity, or customer experience. Work with peer technical teams in Amazon to articulate and prioritize feature needs for investigation tool sets. Consistently demonstrate timely delivery of projects on roadmap to support the team and department vision. People Development by developing the Performance levels, career and skills of their Investigator teams through continuous closure of performance feedback loops. Possess ability to recruit excellent team members into their team and Amazon. Business Exposure by using their exposure to team s technical or business areas, their understanding of Amazon s marketplace, trends and fraud issues impacting the retail industry, to share ideas with Management that positively influence the vision for the Transaction Risk management group. Judgment and Discretion: The incumbent has direct responsibility over multiple functions and processes in the Transaction Risk Management Group. She/he consistently exercises discretion in tactical and strategic decision making/problem solving and routinely reports to management chain as required. She/he takes decisions that are documented, and involve partnering with other internal stakeholder/teams as appropriate and required when making decisions that have wider impact. In charge of managing a team of Investigation specialists who investigate buyer and seller transactions on on Amazon.com platforms and take appropriate actions based on processes, tools and high-judgment decisions. Provide leadership and administrative support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, minimize the impact of bad debt by achieving targets, achieve process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team. In addition to being responsible for achieving and exceeding team s defined metrics through sustainable change or process improvement. She / he will be expected to participate in strategic planning, project road mapping activities of the team. Identify trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team. Expected to participate in projects that involve one (or more) teams within the Organization and that address issues outside the normal areas of responsibility or expertise required by their process. The Key to success in this role is the ability to understand the Transaction Management group s vision and make independent decisions with sound judgment to manage their teams to attain that vision. The incumbent is required to demonstrate performance in the following areas: Metrics by consistently leading their team to meet and exceed service levels and operational goals of all team members. Process Improvement by delivering significant Business impacts and/ or contributions to their company through improvement to quality, productivity, or customer experience. Work with peer technical teams in Amazon to articulate and prioritize feature needs for investigation tool sets. Consistently demonstrate timely delivery of projects on roadmap to support the team and department vision. People Development by developing the Performance levels, career and skills of their Investigator teams through continuous closure of performance feedback loops. Possess ability to recruit excellent team members into their team and Amazon. Business Exposure by using their exposure to team s technical or business areas, their understanding of Amazon s marketplace, trends and fraud issues impacting the retail industry, to share ideas with Management that positively influence the vision for the Transaction Risk management group. Judgment and Discretion: The incumbent has direct responsibility over multiple functions and processes in the Transaction Risk Management Group. She/he consistently exercises discretion in tactical and strategic decision making/problem solving and routinely reports to management chain as required. She/he takes decisions that are documented, and involve partnering with other internal stakeholder/teams as appropriate and required when making decisions that have wider impact. 4+ years of operational and/or retail management experience 2+ years of team management experience Knowledge of Microsoft Office products and applications (esp. MS Excel, Word) at an advanced level Experience with operations, risk, fraud investigations etc. Experience with six sigma tools and Lean techniques

At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region. Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members. Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues. Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks. HR General: Act as stewards of the employee experience and Amazon s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups. This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines. Bachelors degree in Human Resources or related field 3-5 years relevant experience in the areas of HR Partnering Strong HR acumen, including strong problem-solving skills, critical thinking and analysis Experience working in a highly matrixed organization. Ability to identify problems and drive appropriate solutions independently Proven track record of successfully partnering with senior-level stakeholders Masters degree in Human Resources or related field Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven Proven ability to prioritize, meet deadlines and make the best use of available resources Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations Coaching and consulting skills; Ability to work with and influence multiple stakeholders Experience developing and implementing country level or regional HR programs or initiatives.

Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tatas esteemed leadership with AIAs extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives. We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a Great Place to Work and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, People - Our Core, emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion. Fuel your future with us, find your wings, and S.O.A.R. - Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth. Position Overview Position Title Branch Head - DSF Department DSF-Agency Sales Level/ Band Asst Manager Role Summary : Drives sales in the zone through liaison with channel partners, Interacts with sales staff of the channel partners to motivate them to sell company products, Manages customer queries & complaints & ensures they are resolved. Organizational Relationships Reports To Associate Circle Head - DSF Supervises Relationship Managers Job Dimensions Geographic Area Covered City / Area specific as advised Stakeholders Internal Agency Sales Stakeholders External NA Key Result Areas Distribution Deliverables Manage a team of 12 Financial Planning officers & Wealth Management Consultants under the Direct Sales Force vertical. Ensure team is run in full strength and hire/replacement FPOs as per budgeted strength communicated. Achieve sales targets on issued FYP as per budgets informed. Implement training road map and ensure all FPOs are well trained as per needs and organizational objectives. Implement Needs based Selling and Activity Management processes among FPOs. Ensure Goal sheets and performance review process is in place within timelines. Support the business planning and implementation process for the business with the Manager. Submission for required reports as per the timelines. Review with Regional Manager as per agreed periodicity. Business Results Monitor and evaluate achievement of targets against the following parameters: o Issued FYP/ o Productivity per FPO o Productivity per Sales Manager Team, o Case rate, o Average Case Size, o Activity Ratio, o Attrition. Monitor, control & evaluate the activity of the Sales Manager through Activity Management System and Lead Management System. Achieve the Team Cross Sell/ Up-Sell Targets from the orphan customer base allocated to the team in the Region Meeting service-related goals and achieve renewal, reinstatement and resulting Persistency objectives for the teams in the Region. People Development Enable superlative performance standards through alignment of the team with the organization s objectives as communicated from time to time. Ensure clear communication of the overall strategies and drive ownership on goals and objectives. Develop the competencies of the Sales Managers. Observe & demonstrate skills & knowledge with the Sales Managers. Customer Relationship Management Engage regularly with the allocated Digital leads/ orphan /newly acquired customers to ensure higher retention, customer satisfaction and continued relationship. Ensure all customers are serviced to the standards set up. Code of conduct and ensuring compliance of statutory norms Adherence to the code of conduct by the entire Region. Conformation to all financial and administrative systems. Ensure compliance with TALIC norms for the Branches in the Region. Compliance with all statutory and regulatory norms in the Region. Risk Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes. Skills Required Technical MS Office Suite Behavioral Essential Desired Interpersonal skills Communication skills Creative thinking skills Supervising / Leadership skills Teamwork Skills Influencing skills Relationship Building skills Decision making skills Incumbent Characteristics Essential Desired Qualification Graduate PG/MBA Experience Minimum 3 - 5 years of Sales Management experience. Minimum 2 - 3 years of Sales Management experience. Disclaimer : Tata AIA Life Insurance does not charge any fees from candidates during the hiring process. Verify job offers through official Tata AIA communication channels to avoid fraud. The job description is the sole property of Tata AIA Life Insurance. The content of this JD is confidential, and unauthorized changes or reproduction are forbidden. To know more about Tata AIA Life, click on the weblink:

About Godrej Properties Limited: Godrej Properties brings the Godrej Group philosophy of innovation, sustainability, and excellence to the real estate industry. Each Godrej Properties development combines a 125-year legacy of excellence and trust with a commitment to cutting edge design, technology, and sustainability. In FY 2021, Godrej Properties emerged as the largest developer in India by the value and volume of residential sales achieved. Godrej Properties has deeply focused on sustainable development. In 2010, GPL committed that all of its developments would be third party certified green buildings. In 2020,2021 and again in 2022, the Global Real Estate Sustainability Benchmark ranked GPL #1 globally amongst listed residential developers for its sustainability and ESG practices. In 2017, GPL was one of the founding partners of the Sustainable Housing Leadership Consortium (SHLC), whose mission is to spread sustainable development practices across the Indian real estate sector. In recent years, Godrej Properties has received over 300 awards and recognitions, including the Porter Prize 2019, The Most Trusted Real Estate Brand in the 2019 Brand Trust Report, Builder of the Year at the CNBC-Awaaz Real Estate Awards 2019, and The Economic Times Best Real Estate Brand 2018. Role Overview: The Deputy General Manager (DGM) - Legal will oversee and manage the legal aspects of real estate transactions, litigation, documentation, customer agreements, and legal support for project and society formation. This role requires extensive knowledge of litigation, land laws, real estate regulations, and legal procedures, while also ensuring compliance with statutory requirements. The DGM will work closely with internal teams and external stakeholders, including solicitors, JV partners, and customers, providing strategic legal advice and supporting negotiation processes. Key Responsibilities: 1. Litigation and Bills Management: Litigation: Handles litigation matters related to Consumer and RERA cases, with in-depth knowledge of Maharashtra land laws and society formation-related issues. Verifies bills from solicitors/advocates, ensuring the timely processing of payments. Ensures compliance with timelines (TAT) for litigation and timely payments. 2. Deal Evaluation and Documentation: Land Records and Due Diligence: Conducts thorough due diligence on land records (titles, deeds, and potential cases) as per the due diligence checklist before meetings with JV Partners. Reviews statutory compliance for real estate and all applicable laws, advising business development teams during negotiations with JV Partners and their legal teams. Assists in determining the legal structure of the deal (revenue, area, profit-sharing models) in consultation with legal consultants. Maintains comprehensive documentation of land records and related transactions. Ensures effective negotiation with JV Partners and their advocates/solicitors. Drafting Agreements: Coordinates with external legal firms for the drafting of various legal documents, such as Development Agreements, Term Sheets, Affidavits, Indemnities, Power of Attorney, Bank Guarantees, Share Purchase Certificates, etc. Ensures timely approval and finalization of agreements from the Head Office (HO). 3. Customer Documentation and Support: Customer Agreements: Gathers inputs from cross-functional teams to prepare customer agreements and ancillary documents for both new and existing projects. Coordinates with external legal consultants to finalize draft agreements, such as Apartment Buyer Agreements, possession schedules, payment terms, and delay clauses. Reviews and finalizes clauses in customer agreements in consultation with HO, ensuring timely and accurate documentation. Manages the entire process of stamp duty and registration for legal documents. 4. Legal Support in Society/Association Formation: Society/Association Formation: Handles all legal formalities for society/association formation, including registration, drafting of conveyance/sales deeds, and lease deeds. Engages with the Society/Association for finalizing necessary deeds and documents. 5. Legal Advisory Support: Internal Legal Advisory: Provides timely legal advice to internal departments on legal concerns or queries impacting various business functions. Reviews contracts prepared by the Contracts team, ensuring legal controls and checkpoints are integrated. Contributes to the creation and maintenance of a knowledge repository regarding laws, regulations, and by-laws pertaining to the real estate industry. Customer Legal Support: Provides required documentation for customers, such as documents related to housing loans, name additions, or property transfers. Advises customers on stamp duty and other relevant legal regulations. 6. Litigation Representation: Court Representation: Represents the company in court hearings, particularly in Consumer Litigation cases. Provides support in arbitration matters, ensuring the company s interests are represented effectively. 7. Process Adherence and Improvement: Compliance and Process Adherence: Complies with company-defined legal guidelines, processes, and project timelines. Ensures high process compliance levels, continuously striving for improvements in efficiency. Process Improvement: Identifies opportunities to improve processes and recommends ideas to enhance efficiency, reduce costs, and improve productivity within the legal function. Actively participates in process improvement initiatives to streamline legal operations. 8. People Development and Learning: Self-Development and Learning: Identifies self-development needs and takes proactive steps to enhance legal expertise through training, education, and project involvement. Works effectively as a team player, continuously acquiring new skills and contributing to the development of the legal team. Who are we looking for? Required Skills & Experience: LLB with 15+ years of relevant legal experience in real estate, litigation, or related fields. Strong knowledge of Maharashtra land laws, real estate regulations, RERA, and statutory compliance. Proven experience in managing legal documentation and advising on deal structures. Excellent negotiation and communication skills, with the ability to engage with external legal consultants, JV partners, and internal stakeholders. In-depth experience in handling consumer litigation, arbitration matters, and real estate disputes. Ability to manage multiple tasks efficiently while ensuring adherence to legal and process guidelines. Key Performance Indicators (KPIs): Effective and timely closure of deals with minimal legal disputes. Accurate and timely documentation and legal agreements. Timely processing of litigation-related bills and payments. Zero delays in the formation of societies/associations and related legal documentation. Contributions to the knowledge repository and successful implementation of process improvements. An inclusive Godrej Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. It s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you. We take pride in being an equal opportunities employer. We recognize merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, color, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members. If this sounds like a role for you, apply now! We look forward to meeting you.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.

Key Responsibilities: Manage the daily operations of the store, including opening and closing procedures, staffing, and scheduling. Ensure that store sales targets and KPIs are met or exceeded. Train, coach, and motivate staff to achieve peak performance and provide exceptional customer service. Maintain and update inventory, ensuring product availability and managing stock levels. Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.