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3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Complaints Handling Specialist at EQ, your role will involve providing timely and accurate responses to complaints and Internal Dispute Resolution (IDR) processes. You will be responsible for resolving high-level complex complaints from various stakeholders such as Members, Representatives, Actuaries, Trustees, Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS), and The Pensions Ombudsman (TPO). Your key responsibilities will include: - Working collaboratively with stakeholders to handle complaints effectively. - Building strong relationships with key personnel. - Potentially leading a team and coordinating their work. - Contributing to quality and compliance processes...
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Complaints Handling Specialist at Equiniti India, you will play a crucial role in providing timely and accurate responses to complaints and Internal Dispute Resolution (IDR). Your responsibilities will involve resolving high-level complex complaints from various stakeholders such as Members, Representatives, Actuaries, Trustees, Financial Conduct Authority (FCA), Financial Ombudsman Service (FOS), and The Pensions Ombudsman (TPO). Your role will require you to collaborate effectively with stakeholders, leveraging your expertise in complaints handling, pensions, and related issues. You will establish strong working relationships with key personnel, potentially acting as a Lead and coordi...
Posted 5 months ago
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