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3.0 - 9.0 years
5 - 11 Lacs
Gurugram
Work from Office
5.1 Routinely review financial statements with dealer Aftersales management to monitor operation efficiency, increased profitability to support Aftersales absorption ratio, as well as compliance with company standards. These SOPs are to be audited once in a quarter. 9.1 Monitor staff levels to ensure the appropriate number of staff is maintained & with compensation plans supporting manageable level of employee turnover 10.1 Maintain awareness of competitive dealership actions (Pricing, campaigns or network actions) EXPECTED END RESULTS MAJOR ACTIVITIES KPIs Aftersales Revenue PMD includes Aftersales revenues (retail level at dealer or at wholesale level to dealer) PCP monitoring, Dispersion management ratio Identify opportunities and performance gaps on an outlet level related to key NSC revenue initiatives such as Express Service, Service Contracts, tire program, CRM, etc EW+DC Penetration Review Dealer and Service Advisor performance in terms of retention and sales per unit received including analysis for Lost customers activities Loyalty ratio Sales / unit Review Parts wholesale opportunities Key Parts sales volume Review dealer appointments ensuring healthy appointment ratio to ensure workshop balance Service Absorption rate (SAR) Works with dealer sales personnel to ensure dealer meets accessory sales targets Accessories Offtake / NVS Provide forecast of month-end and future Parts sale per assigned dealers Parts sales volume Support in the development of outlet level annual business plans including periodic reviews on progress (PDCA) . . Monitor Dispersion Management Dispersion Management ratio Increase Network expansion in Tier 3 / Tier 4 (through MSV Mobile Service Van) Marketing Explains NSC s Aftersales related marketing communication programmes Review outlet service marketing plans including advertising spend as well as assess the effectiveness of their efforts. Include reviewing dealer CRM program, service reminder calls, seasonal campaigns, and other related activities Provide recommendations on new & innovative ways to enhance service marketing efforts to increase customer retention Support NSC in national efforts like annual roadside assistance programme, trade shows, Aftersales display in motorshows, etc. Incentives Support NSC Aftersales leadership to develop incentive programmes to meet revenue and CSI targets. Also responsible for cascading this program to the dealers. Help Service Manager to formulate local dealer incentive programmes to promote sales/UR, CSI, Accessory sales, Technician productivity, etc Parts Inventory management Review dealer inventory to ensure retails parts fill rate target is achieved Mechanical CLPV BP CLPV Assist dealer in tracking aging parts back orders Support dealer in part number information (use of systems, basic part number knowledge training, etc ) Business Management Service Absorption Ratio (SAR) Provide dealer management with benchmarking information in order to showcase potential P&L and Balance sheet related areas of improvement with monthly follow-up plan. Customer Satisfaction Review CSI scores (e.g. CS survey, Audit, Mystery shop) at an outlet & employee level to identify deficiencies and support the development of countermeasures, in order to ensure customer satisfaction and delight for all Customers OS-NPS (Overall Satisfaction Net Promoter Score) CPTV (Complaint per thousand vehicles) Address with management specific customer complaints to resolve quickly in compliance with ART ART (Average Resolution Time) Ensure quality closure of all complaints with complete customer satisfaction Explain to dealer latest recall campaign and technical service bulletins Provide Technical assistance to dealers for difficult repairs / diagnostics (long pending vehicles management) Clearance of Long Pending Vehicles (Mech., BP) Ensure dealers meet fix-it-right-first-time targets by reviewing dealer PDCA process SDD ratio (Same Day Delivery) FRFT ratio Conducts regular audit of warranty parts Provide field approval of warranty claims has the authorisation to do when required Ensure dealers clearly understands NSSW and AS-DOS and are compliant to the defined SOPs at the respective dealerships to minimise Customer s dissatisfaction and control Customer Complaints. SAMBHAV open action point result CPTV (Complaint per thousand vehicles) Facility Ensures dealers have enough work bay capacity to fulfil mid-term demand requirements Work with dealer to ensure sufficient Technician capacity in the short and mid-term Understand dealer agreements as it pertains to Aftersales, required performance and policy compliance for outlets Routinely document outlet performance via contact reports. Follow the requirements for minimum frequency of documentation as per the dealer performance management process in place Manage infrastructure renovation with DND support to align with DND Nissan policy Training Recruitment of dealership manpower as per the defined guidelines Qualification and experience of manpower as per NMIPL guidelines Ensuring manpower quantity per dealer position as per business requirement Staff quantity per dealer and position Conduct or support training of Aftersales personnel; monitor training status of outlet staff (training nomination, completion rate) Trained manpower ratio Ensure dealer Aftersales personnel complete requirement soft skill and technical training programs Conduct or support leadership coaching / training for Service Managers to maintain high performance and motivation in the teams Monitoring HR practices at dealerships to control attrition Attrition rate HR 9.2 Identify causes for high level of staff turnover and addresses issues with appropriate level of management Others Conduct periodic audits to ensure dealer complies to all NSSW, AS-DOS and 5S (Swachha Nissan activity) requirements RSPM Score Supports BPM dealer (Bottom Performance Management) improve its operations to gradate out of BPM program Act as a liaison between dealers and NSC to ensure two way communications and smooth operations 10.5 Deploy special initiative such as Nissan Customer Way (NCW) 10.6 Visit each of assigned dealer at least once per month including visit preparation prior to the event and submission of dealer visit report after the visit. Prepare other regular Aftersales reports outside dealer contact reports Perform other task outside not defined in the checklist (ex. Vehicle Sale role) Gurugram Haryana India
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Amritsar
Work from Office
Job Purpose To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Roles and Responsibilities Employees are ON ROLLS of Aditya Birla Sunlife Insurance. Employee will be mapped to the respective Bank Branches basis on the geography assigned. Prime Responsibility to generate insurance Business through Bank Branch, walk-in customers and leads generated by the Branch staff. They will be required to generate business only for the assigned branch in the assigned geography through New or Old customers. Providing support to branch profitability by selling ABSLI Insurance product through different acquisition channels in the catchment area. Will be responsible for achieving monthly sales target assigned: NOP FYP Persistency Customer complaint Responsible for customer complaints and need to be resolved in the specific TAT, & ensure quality customer service is delivered. Penetration of LI to existing and new customers. Employee has to build the smooth-professional relationship with the respective Branch Manager & with the Branch employees. In the open Architecture Scenario its very essential to built the strong relationship with the Banca partners. Key Expectations: To Handle Bank customers requirements with the best services and products ranges. To make ourself equipped with insurance and Bank Products knowledge. To manage the relationship at all the levels to have the desire outputs. Communicating any product changes, process change or change in any rules and regulations (internal / IRDA) with the help of different training module to Banca Partners. Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling.
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Bathinda
Work from Office
Job Purpose To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Roles and Responsibilities Employees are ON ROLLS of Aditya Birla Sunlife Insurance. Employee will be mapped to the respective Bank Branches basis on the geography assigned. Prime Responsibility to generate insurance Business through Bank Branch, walk-in customers and leads generated by the Branch staff. They will be required to generate business only for the assigned branch in the assigned geography through New or Old customers. Providing support to branch profitability by selling ABSLI Insurance product through different acquisition channels in the catchment area. Will be responsible for achieving monthly sales target assigned: NOP FYP Persistency Customer complaint Responsible for customer complaints and need to be resolved in the specific TAT, & ensure quality customer service is delivered. Penetration of LI to existing and new customers. Employee has to build the smooth-professional relationship with the respective Branch Manager & with the Branch employees. In the open Architecture Scenario its very essential to built the strong relationship with the Banca partners. Key Expectations: To Handle Bank customers requirements with the best services and products ranges. To make ourself equipped with insurance and Bank Products knowledge. To manage the relationship at all the levels to have the desire outputs. Communicating any product changes, process change or change in any rules and regulations (internal / IRDA) with the help of different training module to Banca Partners. Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling.
Posted 2 weeks ago
7.0 - 9.0 years
9 - 11 Lacs
Mumbai
Work from Office
About Branch Banking With more than 4100 domestic branches spread across 26 states and 6 union territories, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. The center of all client engagements will be to ensure superior customer experience Key Responsibilities Develop and maintain business relationships with select group of customers through individualized customer service Handle customers queries and provide superior service to the mapped customers Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Bank s delivery standards in achieving total customer satisfaction are met e.g. timely checking of account opening documentation, opening of accounts etc. Coordinate with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction Manage customer escalations and ensure customer grievance redressal Maintain complete customer profile including the risk profile, demographics and assets in the bank Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills
Posted 2 weeks ago
7.0 - 10.0 years
9 - 12 Lacs
Hyderabad
Work from Office
Job Purpose : A person in this role will ensure awareness of and adherence to processes, policies and codes of conduct laid down for CBG frontline staff. The role incumbent will help the RM s and coach on various investment products available in the bank. Also review the client s investment and update them on regular intervals Key Accountabilities : Ownership of the Investments target of the Region / Area they are mapped to Increase of Mutual Fund AUM for the mapped Area. Impart effective training on new product launch / refresher training on investment, alternate and Forex, AML and other mandatory trainings and keep the record of attendance to comply with internal and regulatory guidelines. Ensure sustainable trail income for the Bank through driving the Mutual Volumes while driving activation of team members for Investment and Forex products. Provide feedback from market and customers to Central Investment Product team for continuous improvement / ideation for new product and processes. Ensure timely dissemination of knowledge on products, market updates and fund fact sheets amongst front line team members and Unit Heads. Always ensure customer-centricity, adherence to fair dealing norms and compliance to internal and regulatory guidelines. Increase Investment penetration and RM productivity Job Duties & responsibilities : Ensure to build up MF AUM and trail revenue for the assigned catchment/ unit Ensure right recommendations as per the client risk profile and periodic reviews for the clients Training and keeping the RM s updated on all latest market updates/ products Requirements: At least 7-10 years of in Banks / NBFC handling client portfolio s Education / Preferred Qualifications: Bachelor s degree from a recognized university Post graduate qualifications are desirable but not necessary if suitably compensated by top notch exposure to above listed experience Mandatory certification like MF distribution exam and PMS certification CFP will be preferred Core Competencies: In depth knowledge of MF / PMS / AIF and all investment products Knowledge of current markets Debt / Equity/ Economy Excellent communication, presentation and interpersonal skills Proactive to learn and drive business and people Technical Competencies Nil Work Relationship Ability to work with people well Willing to travel DBS India - Culture & Behaviors: Drive performance through Value Based Propositions Ensure customer focus by delighting customers & reduce complaints Build pride and passion to protect, maintain and enhance DBS image and reputation Enhance knowledge base, build skill sets & develop competencies Invest in team building & motivation through ideation & innovation Execute at speed while maintaining error free operations Develop a passion for performance and grow the talent pool Maintain the highest standards of honesty and integrity.
Posted 2 weeks ago
8.0 - 12.0 years
25 - 30 Lacs
Barasat
Work from Office
About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points. About the Role The Relationship Manager will be responsible for nurturing HNI client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex financial concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial AcumenIn-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Burgundy customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute AMFI and NCFM certifications 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills.
Posted 2 weeks ago
8.0 - 12.0 years
25 - 30 Lacs
Mumbai
Work from Office
About Affluent Business Affluent Business caters to a segment of customers who are High Net Worth Individuals with a range of customizable offerings in wealth management, personal banking and business & lending solutions. It gives a highly personalized services with an expertise driven approach of an investment house with the great stability and immaculate execution. Affluent Business offer a gamut of different product offerings tailor-made to its customers with seamless touch-points. About the Role The Relationship Manager will be responsible for nurturing HNI client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex financial concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial AcumenIn-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Burgundy customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications Graduation/ Post graduation from a recognized institute AMFI and NCFM certifications 6-10 years managing High Net worth clients Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to multitask, adaptive and responsive towards evolving customer and organization asks. Good networking and relationship building skills.
Posted 2 weeks ago
10.0 - 12.0 years
35 - 40 Lacs
Bengaluru
Work from Office
Cluster Manager (Loan Against Property) Job Location: Bangalore (Karnataka) Salary: Upto 20.0 LPA Experience: 10-12 years industry experience Overview: We are seeking a dynamic and experienced Cluster Manager to oversee our Loan Against Property (LAP) product division, responsible for managing a cluster of 5 branches. The ideal candidate will possess strong leadership skills, in-depth knowledge of LAP products, and a proven track record in team management. Responsibilities: * Strategic Leadership: Provide strategic direction and leadership to achieve LAP business targets within the assigned cluster. * Branch Management: Oversee the operations of 5 branches within the cluster, ensuring compliance with company policies, procedures, and regulatory requirements. * Team Management: Lead and motivate a team of branch managers and loan officers to achieve sales targets and maintain high levels of customer satisfaction. * Performance Monitoring: Regularly monitor and analyze branch performance metrics, identify areas for improvement, and implement corrective actions as necessary. * Product Development: Collaborate with the product development team to identify opportunities for product enhancements and develop strategies to increase LAP product penetration within the market. * Risk Management: Ensure adherence to risk management policies and procedures, conduct periodic risk assessments, and implement controls to mitigate risks associated with LAP lending. * Market Intelligence: Stay abreast of market trends, competitor activities, and regulatory changes affecting LAP products, and incorporate relevant insights into business strategies. * Customer Relationship Management: Foster strong relationships with key customers, intermediaries, and stakeholders to enhance business opportunities and maintain a competitive edge. * Training and Development: Identifying reportees for necessary training to groom their product knowledge, sales skills, and customer service capabilities. * Budgeting and Cost Control: Develop and manage budgets for the cluster, ensuring optimal utilization of resources and cost-effective operations. * Reporting: Prepare and present regular reports on branch performance, sales activities, market trends, and other relevant metrics to senior management. Qualification: Graduate, Post graduate or a related field. Date : 18.07.2025
Posted 2 weeks ago
10.0 - 15.0 years
35 - 40 Lacs
Kolkata
Work from Office
What you ll do: The primary function is to implement the go to market strategy for the business, drive key customer relationships, key customer negotiations activities to achieve sales, profit and market share goals. "1.To meet the revenue and gross margin objective of the organization 2.To maximize the market share of the Eaton solutions in the assigned territory in East India 3.Key Account Management : Strong relationship management skills and proven track record of being trusted advisor to customer. 4.To keep the account receivables under check 5.Business Development : To develop new accounts and segments and promote Eaton Solutions; Look for new applications for Eaton Solutions 6.Travelling : 50% time 7.Business Analytics : To have strong market intelligence and analyses them to decide on future actions in the territory 8.Marketing and Promotion: To identify areas for promotion and work closely with the marketing team to implement the same - Increase customer Base - Increase penetration in Manufacturing segment - To seed our solutions with the stakeholders at customer and consultant space for securing future business 9.To execute Eaton channel policy, engage with existing channel partners & identify and appoint new partners in East territory" Qualifications: Bachelor s Degree with Master s degree is highly desirable Minimum of 10 15 years field sales experience Skills: Key Account exposure and deep understanding of IT/ ITeS, BFSI, Vertical Solid negotiation, analytical skills and market intelligence
Posted 2 weeks ago
2.0 - 6.0 years
3 - 4 Lacs
Nagpur
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 2 weeks ago
2.0 - 9.0 years
3 - 4 Lacs
Anantnag
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 2 weeks ago
5.0 - 15.0 years
25 - 30 Lacs
Srinagar, Kolkata, Bengaluru
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 2 weeks ago
2.0 - 7.0 years
3 - 4 Lacs
Gurugram
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 2 weeks ago
2.0 - 7.0 years
3 - 4 Lacs
Agra
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines
Posted 2 weeks ago
2.0 - 8.0 years
3 - 4 Lacs
Mumbai
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Chennai
Work from Office
Your challenges Aggressively prospect and engage Targeted customers through high-volume cold calls and regular follow-ups, ensuring continuous pipeline development and account penetration. Generate and close leads for products and contract services, meeting or exceeding assigned revenue targets. Manage the full sales cycle: from lead generation, qualification and quoting to negotiation, order closure, and payment collection. Ensure timely renewals and identify upselling opportunities for service contracts. Support with sharing agreements details (provided by field service team) to concern for e365 CRM capture and ensure smooth processing of contract orders. Maintain regular strategic touchpoints with assigned customers to build strong relationships and enhance brand loyalty and ensure customer satisfaction. Understand customer needs, market dynamics, and competitive landscape to offer tailored solutions and communicate Eppendorf s value proposition Target underpenetrated segments with increased daily engagement. Accurately document all customer interactions and sales activities in e365 CRM to support data-driven decisions and pipeline visibility. Use CRM to monitor pipeline progress, forecast sales, and plan strategic outreach using CRM. Collaborate closely with Field Sales Team to maximize selling of Service contracts. Promote digital purchasing channels (eShop) and drive adoption among assigned accounts, in collaboration with the Marketing team. Your expertise Minimum 1 to 3 year s industry related Inside sales experience. Demonstrated ability to achieve sales targets & Key understanding of customer applications and workflows Knowledge of purchasing process, dynamic markets and competitive landscape. Excellent verbal and written communication skills. Professional experience in MS office tools is desired (e.g. Excel, Word and PowerPoint, Microsoft e365). Bachelors degree from recognized college or university (Prefer in Life Science or equivalent). Your benefits at Eppendorf We truly appreciate our employees and their performance We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth By working with us, you will make a meaningful contribution to improving human living conditions Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.
Posted 2 weeks ago
6.0 - 11.0 years
8 - 13 Lacs
Mumbai
Work from Office
Territory Sales Manager - Mumbai 1 Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Territory Sales Manager - Mumbai 1 Tata Consumer Products Limited [[Territory Sales Manager - Mumbai]] What are the Key Deliverables in this role ? Drive Primary & Secondary Sales in the territory in line with the business objectives of the company. Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory. Secondary sales (Retail Distribution) Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory. Increase distributor footprint, effectively engage distributor with complete adherence to process compliances. Prepare market execution plan (day-wise MJP) & submit weekly reports. Provide ground-level inputs for promotions, local activations & demand forecasting exercise. Demand forecasting Regular analysis of primary & secondary sales data to identify gaps in the business & providing insights to Area Sales Manager about the territory. Claim management - Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines. Timely review/ communication with CFAs to maintain timely supplies. Real-time follow-ups with CFAs for stock conversion, delivery. Co-ordination with Finance team for accounts settlement and claims management. Innovation and Learning Build capability of the indirect sales force by communicating and reviewing their delivery against expectations and enhancing their sales skills by conducting market work with them & regular training.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Ahmednagar
Work from Office
Job Description What are the Key Deliverables in this role ? Financial Outcomes Drive Primary & Secondary Sales in the territory in line with the business objectives of the company. Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory. Secondary sales (Retail Distribution) Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory. Customer Service Increase distributor footprint, effectively engage distributor with complete adherence to process compliances. Prepare market execution plan (day-wise MJP) & submit weekly reports. Provide ground-level inputs for promotions, local activations & demand forecasting exercise. Internal Processes Demand forecasting Regular analysis of primary & secondary sales data to identify gaps in the business & providing insights to Area Sales Manager about the territory. Claim management - Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines. Timely review/ communication with CFAs to maintain timely supplies. Real-time follow-ups with CFAs for stock conversion, delivery. Co-ordination with Finance team for accounts settlement and claims management. Innovation and Learning Build capability of the indirect sales force by communicating and reviewing their delivery against expectations and enhancing their sales skills by conducting market work with them & regular training.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Prayagraj
Work from Office
Job Description Drive Primary & Secondary Sales in the territory in line with the business objectives of the company o Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory o Secondary sales (Retail Distribution) - Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory Prepare market execution plan (day-wise MJP) & submit weekly reports Provide ground-level inputs for promotions, local activations & demand forecasting exercise Demand forecasting Regular analysis of primary & secondary sales data to identify gaps in the business & providing insights to Area Sales Manager about the territory Claim management - Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines Build capability of the indirect sales force by communicating and reviewing their delivery against expectations, and enhancing their sales skills by conducting market work with them & regular training Timely review/ communication with CFAs to maintain timely supplies. Real-time follow-ups with CFAs for stock conversion, delivery Co-ordination with Finance team for pricing issues, accounts settlement, claims management.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
What are the Key Deliverables in this role ? Financial Outcomes Drive Primary & Secondary Sales in the territory in line with the business objectives of the company. Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory. Secondary sales (Retail Distribution) Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory. Customer Service Increase distributor footprint, effectively engage distributor with complete adherence to process compliances. Prepare market execution plan (day-wise MJP) & submit weekly reports. Provide ground-level inputs for promotions, local activations & demand forecasting exercise. Internal Processes Demand forecasting Regular analysis of primary & secondary sales data to identify gaps in the business & providing insights to Area Sales Manager about the territory. Claim management - Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines. Timely review/ communication with CFAs to maintain timely supplies. Real-time follow-ups with CFAs for stock conversion, delivery. Co-ordination with Finance team for accounts settlement and claims management. Innovation and Learning Build capability of the indirect sales force by communicating and reviewing their delivery against expectations and enhancing their sales skills by conducting market work with them & regular training.
Posted 2 weeks ago
3.0 - 5.0 years
5 - 7 Lacs
Surat
Work from Office
What are the Key Deliverables in this role ? Financial Outcomes Drive Primary & Secondary Sales in the territory in line with the business objectives of the company. Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory. Secondary sales (Retail Distribution) Increase number of retail outlets, maintain high service level, drive visibility of all categories of products and ensure commercial hygiene (usage of technology while placing retail orders) in the territory. Customer Service Increase distributor footprint, effectively engage distributor with complete adherence to process compliances. Prepare market execution plan (day-wise MJP) & submit weekly reports. Provide ground-level inputs for promotions, local activations & demand forecasting exercise. Internal Processes Demand forecasting Regular analysis of primary & secondary sales data to identify gaps in the business & providing insights to Area Sales Manager about the territory. Claim management - Ensuring timely submission of stockiest claim along with supporting documents adhering to the company s guidelines. Timely review/ communication with CFAs to maintain timely supplies. Real-time follow-ups with CFAs for stock conversion, delivery. Co-ordination with Finance team for accounts settlement and claims management. Innovation and Learning Build capability of the indirect sales force by communicating and reviewing their delivery against expectations and enhancing their sales skills by conducting market work with them & regular training.
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Kolkata
Work from Office
Business Development Executive - Kolkata Job Details | Tata Consumer Products Limited Search by Keyword Search by Location Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Business Development Executive - Kolkata Tata Consumer Products Limited Business Development Executive - Kolkata What are the Key Deliverables in this role ? Drive Primary & Secondary Sales in the territory in line with the business objectives of the company. Primary Sales - Develop the channel partner network and implement the distribution objectives to drive reach & penetration across the territory. Secondary sales (On Premise and Institutional Distribution) - Increase number of FS outlets, maintain high service level, drive usability and range selling of assigned categories of products and ensure commercial hygiene in the territory Prepare market execution plan (day-wise MJP) & submit weekly reports Provide ground-level inputs for promotions, local activations & demand forecasting exercise. Demand forecasting Regular analysis of primary & secondary sales data to identify gaps in the business & providing insights to Area Sales Manager about the territory. Timely review/ communication with DBs to maintain timely supplies. Real-time follow-ups with DBs for stock conversion, delivery Co-ordination with Finance team for pricing issues, accounts settlement, claims management. What are the Critical success factors for the Role? A graduate / post-graduate with 2 4 years of prior work experience in Food services channel Proven and deep knowledge of sales and distribution system for food services channel Knowledge of basic concepts of consumer goods distribution such as various channel partners, distribution mix, ROI calculation, visibility creation and evaluation of distribution health indicators Knowledge of competitor mapping and benchmarking Strong customer management/ business development skills
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
About Us At SentinelOne, we re redefining cybersecurity by pushing the limits of what s possible leveraging AI-powered, data-driven innovation to stay ahead of tomorrow s threats. From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do. We re looking for passionate individuals who thrive in collaborative environments and are eager to drive impact. If you re excited about solving complex challenges in bold, innovative ways, we d love to connect with you. What are we looking for? As an Enterprise Solution Engineer (Sales Engineer), you will work with prospects and customers, aligning their goals and requirements with the SentinelOne offerings. SentinelOne is seeking a security pre-sales engineer with expertise in security operations focused on prevention, EDR, Cloud native security, SIEM/SOAR, and Threat Hunting. We need a self-starter who excels in a high-paced environment and thrives on pitching revolutionary technology to executives and security practitioners. This individual will be instrumental in accelerating our sales initiatives in India. Candidates should ideally be based in Mumbai. What will you do? Act as a technical advisor for our sales teams and the technical point of contact during the sales cycle, participating in discovery calls, running customised demonstrations, and providing technical insight and, where required, Proof of value (POVs) to our prospects and customers when requested. Being a thought leader and advisor, you will give technical cybersecurity advice and guidance to our customers while building strong relationships with prospects. Achieve mastery of all SentinelOne technologies and maintain up-to-date knowledge of industry, technical and competitive landscape to ensure the presentation and sale of SentinelOne solutions. Effective technical sales coverage of the account base Provide guidance on complex technical solutions utilising in-depth knowledge of SentinelOne, products, industry and solutions Present & evangelise SentinelOne technologies at industry, partner or customer events. What skills and knowledge should you bring? At least five years experience in cyber security, preferably security operations, offensive/defense security or Cloud security At least 2 years of vendor presales solution engineering/architecture experience Demonstrable experience in objection handling and positioning against competitive technologies Demonstrable experience speaking to both small and large audiences Concise written and oral communication skills to effectively lead business and technical presentations, demonstrations, and conversations with both executives and technical audiences Must have demonstrable experience successfully selling to mid-to-large customers Technical experience in one or more of the following areas: Endpoint Protection Endpoint Detection and Response Data Analytics, SIEM, SOAR and Security Automation Cloud-Native Application Protection Platform (CNAPP) including Cloud Security Posture Management (CSPM), Cloud Service Network Security (CSNS), and Cloud Workload Protection Platform (CWPP) Must have basic knowledge of hacking and exploitation tools and methodologies, detection evasion techniques, notable malware, and anti-malware solutions and techniques. Team-focused approach and positive attitude are a must Experience working in computer forensics, security architect, penetration/red teamer, or incident responder is a plus. Experience with cloud solutions such as AWS, Azure, and GCP a plus. Travel up to 30% possible. Why us? You will be joining a cutting-edge company, where you will tackle extraordinary challenges and work with the very best in the industry. Industry leading gender-neutral parental leave Paid Company Holidays Paid Sick Time Employee stock purchase program Disability and life insurance Employee assistance program Gym membership reimbursement Cell phone reimbursement Numerous company-sponsored events including regular happy hours and team building events
Posted 2 weeks ago
13.0 - 18.0 years
40 Lacs
Gurugram
Work from Office
Position Title Chief Manager- Business Planning and Strategy Position Summary Identifying business opportunities, revenue streams and B2B customer needs for the acquisition of large fibre infrastructure, Data business Key Accountabilities / Responsibilities - Co-create with the Sales And Alliance teams a Go To Market strategy for grabbing dominant market share for digital infrastructure penetration developing compelling business cases . - Ability to create Strategy Roadmap with targeted revenues & Market share to be a market leader in OPGW and customised Bandwidth space Investment and Partnership model recommendations - Drive new products/revenue streams through Identification of potential areas, through thorough market research studying wholesale /OTT/ CDN/ datacentre markets Pan India . - In depth analysis of all digital infrastructure elements based on utilization, revenue opportunity, Fibre AOP to develop a forecasting model for further capex requirement - Develop KPI trending reports for business and working with finance and regulatory teams for enabling new acquisitions - Develop market level intelligence for giving insights to business for incremental market share and competitive prices Position Demands Travel as and when requires. Competencies Behavioural - Impact and Influence Behavioural - Information Seeking Behavioural - Initiative Behavioural - Innovative Thinking Functional - Financial Functional - Operational Functional - People Functional - Strategic About Us Sterlite Electric is India s leading integrated power transmission developer and solutions provider, focused on addressing complex challenges in the sector by tackling the key constraints of time, space and capital. We believe that electricity access transforms societies and delivers long-lasting social impact. Sterlite Power is uniquely positioned to solve the toughest challenges of energy delivery. We are guided by our core purpose of empowering humanity by addressing the toughest challenges of energy delivery. Our four core values form the pillars of our organization: Respect: Every one counts Social Impact: We work to improve lives Fun: Thank God it s Monday! Innovation: A new way today Sterlite Electric is a leading global developer of power transmission infrastructure with projects of over 10,000 circuit km and 15,000 MVA in India and Brazil. With an industry-leading portfolio of power conductors, EHV cables and OPGW, Sterlite Power also offers solutions for upgrading, uprating and strengthening existing networks. The Company has set new benchmarks in the industry by use of cutting-edge technologies and innovative financing. For more details, visit: www.sterlitepower.com
Posted 2 weeks ago
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