629 Penetration Jobs - Page 4

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Thales is hiring an experienced and motivated Regional Sales Manager (RSM) for our Cyber Security Products (CSP) business professional to join our Sales Team. This position is responsible for selling to end-users through channel partners, leveraging all routes to market. The Regional Sales Manager will sell our market-leading Data Security products by understanding of the client s business and the industry in which they thrive, the corresponding Data Protection initiatives identifying how we can match the customer needs, developing compelling business value propositions for our solutions and ultimately closing opportunities. Key Areas of Responsibility Penetration in the specified, primarily white space, account set in territory to identify and drive sales of our solutions Good knowledge of Indian Data Protection Regulations. Driving new business Targeting and penetrating at the CxO level, auditor and practitioner/IT level of these organizations Support to identify, cultivate and formalize relationships with key business partners involved in the advising on and selling of Data Protection Demonstrate the product s capabilities and answer the main technical-sales questions Follow up continuously on all potential sales processes to advance them towards closing Negotiate terms/pricing and close deals Minimum Requirements bachelors degree Preferred and/or a minimum of 5 years of proven expertise in Technology and/or Security Solution Sales or equivalent work experience 3-5 years of sales experience in IT Cyber Security industry Ability to make decisions independently and manage the accounts or territories with minimal oversight. Strong background in cyber security products and subscription selling with experience working directly with enterprise accounts greater than $2B in revenues. Experience in managing all aspects of the sales cycle including prospecting, development of the customer relationship at all levels and the implementation/execution of the account plans. Able to up-sell strategic / custom solution to a strategic account as we'll as penetrating and closing strategic targets. Comfortable being an active participant (not necessarily leader) in highly technical discussions, and able to collaboratively work with Sales Engineer to ensure that commercial goals are achieved. Capable of navigating large/complex sales opportunities and engaging at multiple levels within an organization. Capable of closing complicated deals and multi-year deals from discovering sales opportunities to contract completion. Travel up to 50%

Is responsible for managing, developing & supervising the team with a key focus on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets. KEY RESPONSIBILITIES Identify, interview and select sales executives with support from HR. To meet the following productivity measures for the unit Premium per executive, case rate, persistency, retention and a high % of executives exceeding planned productivity standards Exceed revenue targets Undertake joint field work with executives and observe/demonstrate successful selling skills Conduct Fortnightly performance review (PRP) with executives Help executives use the GOLD system for maximizing business from a given target market Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels Ensure that all executives under supervision perform 100% as per the company s rules and regulations wrt. Need based selling, Compliance and Customer service Effectively manage, track and convert leads provided by the in-house telemarketing unit. Engage with customers to provide quick response to customer queries, provide customer service. Assist in Direct customer service policyholder s complaint resolution. Ensure retention of in his allocated book of relations. Educate team/ prospects about MNYL products vis- -vis products of competition to enable them in taking appropriate decisions MEASURES OF SUCCESS Target Achievements (Adj. AFYP, NOP, % Penetration in assigned book of relations of team & Product Mix) Team G3 standard productivity (mainly case rate, case size & Collections) and % of executives consistently achieving G3 standards. Retention of Team Persistency of Portfolio Process Compliance Timeliness & accuracy of reports % Collection (Plan Vs Actual) Complaint Resolution /Customer satisfaction Self-Development Induction / Certifications / Trainings / Completion of Licensing DESIRED QUALIFICATIONS AND EXPERIENCE Graduate preferably with an MBA degree Min. 5-7 years experience in handling of Sales Reps/Agents/DSAs. KNOWLEDGE / SKILLS / ABILITIES Familiarity with the local market Ability to supervise, develop & motivate team. Result Orientation Leadership ability Disciplined, structured & process driven

Is responsible for managing, developing & supervising the team with a key focus on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets. KEY RESPONSIBILITIES Identify, interview and select sales executives with support from HR. To meet the following productivity measures for the unit Premium per executive, case rate, persistency, retention and a high % of executives exceeding planned productivity standards Exceed revenue targets Undertake joint field work with executives and observe/demonstrate successful selling skills Conduct Fortnightly performance review (PRP) with executives Help executives use the GOLD system for maximizing business from a given target market Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels Ensure that all executives under supervision perform 100% as per the company s rules and regulations wrt. Need based selling, Compliance and Customer service Effectively manage, track and convert leads provided by the in-house telemarketing unit. Engage with customers to provide quick response to customer queries, provide customer service. Assist in Direct customer service policyholder s complaint resolution. Ensure retention of in his allocated book of relations. Educate team/ prospects about MNYL products vis- -vis products of competition to enable them in taking appropriate decisions MEASURES OF SUCCESS Target Achievements (Adj. AFYP, NOP, % Penetration in assigned book of relations of team & Product Mix) Team G3 standard productivity (mainly case rate, case size & Collections) and % of executives consistently achieving G3 standards. Retention of Team Persistency of Portfolio Process Compliance Timeliness & accuracy of reports % Collection (Plan Vs Actual) Complaint Resolution /Customer satisfaction Self-Development Induction / Certifications / Trainings / Completion of Licensing DESIRED QUALIFICATIONS AND EXPERIENCE Graduate preferably with an MBA degree Min. 5-7 years experience in handling of Sales Reps/Agents/DSAs. KNOWLEDGE / SKILLS / ABILITIES Familiarity with the local market Ability to supervise, develop & motivate team. Result Orientation Leadership ability Disciplined, structured & process driven

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Cluster Sales Manager (CSM) in Distribution Sales team of Open Market, is responsible for sales of various SBI Card products in an assigned Cluster/state in the country. This role manages different channels being used to source as in Open Market, Cobrand Distribution, Tele Calling Centers, Digital Acquisitions & LG partners. In terms of geographical spread, a Cluster is a large state or a group of few smallers states and its defined as per the SBI Card Open Market Structure. A CSM leads a large team of upto 15+ FTEs, 1000-3000 NFTEs responsible for customer acquisiton through all channels available. The team span under this role would be a group of ASMs/RSMs and the extended team of NFTEs comprising of Relationship Executives (RE), Tele Calling Agent, Relationship Managers (RMs/TLs), Unit Managers and Back end team. CSM is a focal point for driving all the business goals & priorities in the cluster/state & defines the location, channel wise execution strategy. He is tasked a critical responsibility to manage good relations with all the Cobrand Partners, Organised Open Market Distribution heads & LG vendors. Role Accountability MOU Achievement (All KRAs as per Goal Sheet) Deliver new accounts annually from the assigned state with desired channel mix & profitable portfolio mix Responsible for sales of Premium Cards with focus cards to boost profitability Cross-sell of various Insurance products Managing the cost of acquisition target, review absolute cost across heads, increase people productivity for optimal cost utilization Drive Digital application sales for enhanced customer experience, strengthen application quality with high E and VKYC penetration Data backed approach to identify profitable, non/less delinquent customer segments/locations to scale up - example : Industry Carded, CAT A sourcing Look out pockets/products driving spends and allign sales stratgies in line Continuous review of city wise market mapping basis bureau reports - look for SBIC market share, Delinquency patterns, - develop new geographies in line Responsible for driving team to achieve their individual KRAs Organized Retail Sourcing- Open Market Sales & Cobrand Distribution Management Increase Retail Sales foot print across cities tapping cost- viable opportunities available with high quality customer walk-ins as in Airports, Premium Malls, Organized retail stores. Build a strong relationship with all partners, manage customer escalations if any, drive high productivity through Face2Face sourcing, fulfilment of customer application Develop opportunity for base variant customer sourcing through high traffic railway & metro stations across the cluster Develop specific sales strategy for respective cobrand partners building volumes from the partners eco-system - BPCL, Landmark, Tata, Nature Basket Needs to maintain strong relationship with all local cobrand partners ; ensure seamless operations across points Ensure there are nill customer issues on reward point redemption in COB products, especially vast BPCL network Focused approach to push premium travel cobrand products - Vistara, Air India from premium spaces, airports Open new locations, cities by identifying profitable sourcing points to help expand SBIC foot print Ensure Daily Visit Report ( DVR ) gets uploaded by ASMs on system as per SLA decided, helps increase engagement with NFTE Keep the brand SBIC visible across the robust and vast sales distribution network which gets managed in the cluster Un Organized Retail, Corporate Sourcing Unorganized retail opportunities identification, plan for immediate, short term sourcing avenues ; low cost, high foot fall avenues Specific/Segmented sourcing plans for specialised set of customers - Doctors, Professionals Corporate sourcing plans - CAT A, CAT B companies gets formulated as a part of Open Market sales strategy. Tele Calling Channel CSMs could have a call center as per the overall telecalling strategy of the Distribution Sales vertical. CSM will be responsible to manage a call center as a channel with ~150+ NFTEs, Dedicated ASMs/RSM Prime KRAs include Right Allocation, Capture Feedback correct, Push higher productivity through blended dailer and manual calling modes Pace up fulfillment of digitally applied customers within TAT for higher customer satisfaction Maintain high standards of Governance Model in the centers to ensure no lapses on companys policies & procedures LG Management Fullfilment to be priortised within TAT via E-VKYC, helps the partner get confidence & high trust Liase with LG RMs for enhancing productivity and output from all LGs Fulfillment, Backend Processing CSMs are responsible to manage fulfilment rates on the soft approved applications, dedicated teams are deployed across every zone where CAF team isnt operational Review backend processes for quality of applications at dispatch, productivity of the shop at all stages Regular meetings, communications being sent on relevant changes to avoid wastage in the funnel at all levels Partnering with Internal Stakeholders : Streamlining complaint management process, revert to all customer escalations within TAT Ensure that proper collaboration happens with stakeholders to close any customer complaint received Ensure all VIP & sensitive cases are handled with due care by the team Partnering with WE team to ensure NFTE lifecycle is managed effectively by all team members and stakeholders Monitor Sales Compliance: Policy adherence, Scorecard Implementation, Audit and Corrective Action Policy Implementation Ensure all Ops partnered process like RTB, ERT curing, ERT upsell/down sell processes are reviewed meticulously to derive optimal efficiencies Work with WE and PSAs to ensure necessary infrastructure is available to the team People Planning and implementing FTE & NFTE hiring across locations as required to meet the MOU targets Identifying and Grooming Critical FTE Talent. Focusing on talent development via Coaching, Mentoring and Training along with HR Driving team connect/review & training with regular and extensive travel in a widespread territory Talent management and second line creation of NFTE s which are critical to our business Driving Key Initiatives & Projects of the Company : Digital Sourcing - Driving team to adopt all New Digital Initiatives of the company by ensuring quick transition of extended sales teams by facilitating adequate trainings BRE Digital Sourcing, key initiative being driven by all CSMs - helps with instant approval, reduces cost Regular identification of cost save opportunities and action, review consolidation for optimised cost benefit output Productivity : To drive the benchmark productivity of all the team members ; including extended NFTE teams- both frontend & backend Introduce, implement and review processes to maximize FTE/NFTE productivity Use all possible avenues to drive productivity through all the open channels/avenues available New Sourcing Avenues/Areas - Business development : Exploration of Potential locations to expand & deploy FTE /PSA Premises & establish long term business growth Remain abreast with competition moves, immediate corrective actions taken basis SWOT Developing tier 2-3 cities basis industry benchmarking, business and market intelligence for higher and profitable sourcing Adherence to Compliance : To ensure teams and processes comply with all regulatory and business compliance policies rolled out by WE and Compliance teams Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4MOB Attrition % Digital Sourcing Team target achievement % of ASMs/RSMs achieving their goals % Conversion Of leads - Inward to Soft approved % of all channels Stake Holder Management - Close collaboration with WE,Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution - Effective complaint channlesing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Ensure sales compliance guidelines @ PSA level are adhered to Compliance Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification PG/MBA (Preferrably) from any recognized and reputed institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

The purpose of the role is to, Meet the business objectives initiated by the respective country Business Clients business Customer focused need-based selling Deepen customer relationship and maximize penetration Key Responsibilities Business Achieve Business Loans sales target. Segment focus, customer focused needs-based selling. Being a Business Development Manager - Business Banking, focus must be on acquiring new SME customer relationship and fulfilling needs with respect to Business Loans, and other Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank time to time. You will also be involve deepening these relationships by cross-selling various product. Processes Operational quality - Error free customer application documentation. Responsive and responsible selling. Practice appropriate sales and marketing skill. Ensure Nil Customer complaints. Governance Conduct Client Due Diligent diligently. Zero tolerance - Fraud, Mis-selling. Attend training, acquire knowledge, and apply to job function. Adhere to all policies, guidelines, and procedures. Comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills and Experience MS Excel MS Outlook Qualifications Must be a graduate. MBA s would be an advantage Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially SB Lap, BIL, BWC, Insurance and Current Accounts would be preferred Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30319

The purpose of the role is to, Meet the business objectives initiated by the respective country Business Clients business Customer focused need-based selling Deepen customer relationship and maximize penetration Key Responsibilities Business Achieve Business Loans sales target. Segment focus, customer focused needs-based selling. Being a Business Development Manager - Business Banking, focus must be on acquiring new SME customer relationship and fulfilling needs with respect to Business Loans, and other Assets, Liabilities, Insurance, and Investment for such customers as mandated by the Bank time to time. You will also be involve deepening these relationships by cross-selling various product. Processes Operational quality - Error free customer application documentation. Responsive and responsible selling. Practice appropriate sales and marketing skill. Ensure Nil Customer complaints. Governance Conduct Client Due Diligent diligently. Zero tolerance - Fraud, Mis-selling. Attend training, acquire knowledge, and apply to job function. Adhere to all policies, guidelines, and procedures. Comply with local regulatory requirements To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills and Experience MS Excel MS Outlook Qualifications Must be a graduate. MBA s would be an advantage Candidates having Sales experience of at-least 1 year in the Retail Banking Industry; especially SB Lap, BIL, BWC, Insurance and Current Accounts would be preferred Candidate having AMFI, IRDA (and other relevant certification) certification will be preferred Good knowledge of the selected market and customer segments would be an advantage Strong communication and negotiation skills with the ability to influence outcomes Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30317

Core Responsibilities: Sales Process Management Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the companys base of customers for home loan and LAP channel so as to ensure repeat business or referrals Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business Develop and maintain strong liaisons with the clients for repeat business or referrals. Maximize number of APFs and increase penetration in the approved APF projects. Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Sales Planning and Team Management Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area Align with the team on ground lead generation activities for Sales. Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies Industry Governance Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems. Qualifications: Graduate, Masters/Postgraduate

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Will be responsible for meeting sales target through Bank s FOS. Will be responsible for maintaining relationships with all constituents in the Bank Branch Keeping accurate record of referrals received form all constituents in the bank branch. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Shall approach him/herself at least 5 new customers in the bank branch each day. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Shall train the bank staff regularly on concepts in life insurance and new product introductions. Achieving Business Target milestones - AFYP / Blended premium, and no. of cases. Relationship with Bank Branch Manager Effective Lead generation and meet value / number targets

Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process. Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process.

JOB DESCRIPTION Job Code Job Title Relationship Associate Sales (Bancassurance - Sales AXIS) Band 5 Reporting To CTC Department Bancassurance KEY RESPONSIBILITIES Will be responsible for meeting sales target through Bank s FOS. Will be responsible for maintaining relationships with all constituents in the Bank Branch Keeping accurate record of referrals received form all constituents in the bank branch. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Shall approach him/herself at least 5 new customers in the bank branch each day. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Shall train the bank staff regularly on concepts in life insurance and new product introductions. MEASURES OF SUCCESS Achieving Business Target milestones - AFYP / Blended premium, and no. of cases. Relationship with Bank Branch Manager Effective Lead generation and meet value / number targets JOB REQUIREMENTS MINIMUM/SPECIFIC EXPERIENCE Graduate in any discipline Fresher s are also eligible 1 to 2 yrs of overall exp. in sales with a minimum of 6 months work experience in the fields of Banca, Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship. JOB DESCRIPTION Job Code Job Title Relationship Associate Sales (Bancassurance - Sales AXIS) Band 5 Reporting To CTC Department Bancassurance KEY RESPONSIBILITIES Will be responsible for meeting sales target through Bank s FOS. Will be responsible for maintaining relationships with all constituents in the Bank Branch Keeping accurate record of referrals received form all constituents in the bank branch. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Shall approach him/herself at least 5 new customers in the bank branch each day. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on cross sell within the branch s customer base. Drive effectively the Reward and recognition programs launched for the bank staff. Shall train the bank staff regularly on concepts in life insurance and new product introductions. MEASURES OF SUCCESS Achieving Business Target milestones - AFYP / Blended premium, and no. of cases. Relationship with Bank Branch Manager Effective Lead generation and meet value / number targets JOB REQUIREMENTS MINIMUM/SPECIFIC EXPERIENCE Graduate in any discipline Fresher s are also eligible 1 to 2 yrs of overall exp. in sales with a minimum of 6 months work experience in the fields of Banca, Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship.

JOB DESCRIPTION Job Title Associate sales manager Band 5A Reporting To Centre Manager Department Bancassurance - Ujjivan/TMB/ DCB/SIB JOB SUMMARY Takes responsibility of fulfilling leads & prospecting new business from salary segment of bank partner to close Protection and annuity business. KEY RESPONSIBILITIES Lead generation at the time of account opening/service call being made to the customer Establishing & strengthening relationship with Cluster head & staff to gain mindshare from them on protection and Annuity Involvement in work site activities (putting up stalls and making presentations in corporate. Working, engaging and connecting with HNI clients for one on one selling Closing sale and following up on issuance. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on Annuity and protection Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on Annuity and Protection plan of Max Life MEASURES OF SUCCESS Adjusted MFYP (Modal first year premium) Number of policies Business Leakage including cancellations MINIMUM/SPECIFIC EXPERIENCE Graduate/ Post Graduate in any discipline 1 to 3 years of insurance experience Good communication skills - English & regional language (mandatory) Age group 21-28 years Preferably has own conveyance JOB DESCRIPTION Job Title Associate sales manager Band 5A Reporting To Centre Manager Department Bancassurance - Ujjivan/TMB/ DCB/SIB JOB SUMMARY Takes responsibility of fulfilling leads & prospecting new business from salary segment of bank partner to close Protection and annuity business. KEY RESPONSIBILITIES Lead generation at the time of account opening/service call being made to the customer Establishing & strengthening relationship with Cluster head & staff to gain mindshare from them on protection and Annuity Involvement in work site activities (putting up stalls and making presentations in corporate. Working, engaging and connecting with HNI clients for one on one selling Closing sale and following up on issuance. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on Annuity and protection Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on Annuity and Protection plan of Max Life MEASURES OF SUCCESS Adjusted MFYP (Modal first year premium) Number of policies Business Leakage including cancellations MINIMUM/SPECIFIC EXPERIENCE Graduate/ Post Graduate in any discipline 1 to 3 years of insurance experience Good communication skills - English & regional language (mandatory) Age group 21-28 years Preferably has own conveyance

JOB DESCRIPTION Job Title Associate sales manager Band 5A Reporting To Centre Manager Department Bancassurance - Ujjivan/TMB/ DCB/SIB JOB SUMMARY Takes responsibility of fulfilling leads & prospecting new business from salary segment of bank partner to close Protection and annuity business. KEY RESPONSIBILITIES Lead generation at the time of account opening/service call being made to the customer Establishing & strengthening relationship with Cluster head & staff to gain mindshare from them on protection and Annuity Involvement in work site activities (putting up stalls and making presentations in corporate. Working, engaging and connecting with HNI clients for one on one selling Closing sale and following up on issuance. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on Annuity and protection Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on Annuity and Protection plan of Max Life MEASURES OF SUCCESS Adjusted MFYP (Modal first year premium) Number of policies Business Leakage including cancellations MINIMUM/SPECIFIC EXPERIENCE Graduate/ Post Graduate in any discipline 1 to 3 years of insurance experience Good communication skills - English & regional language (mandatory) Age group 21-28 years Preferably has own conveyance JOB DESCRIPTION Job Title Associate sales manager Band 5A Reporting To Centre Manager Department Bancassurance - Ujjivan/TMB/ DCB/SIB JOB SUMMARY Takes responsibility of fulfilling leads & prospecting new business from salary segment of bank partner to close Protection and annuity business. KEY RESPONSIBILITIES Lead generation at the time of account opening/service call being made to the customer Establishing & strengthening relationship with Cluster head & staff to gain mindshare from them on protection and Annuity Involvement in work site activities (putting up stalls and making presentations in corporate. Working, engaging and connecting with HNI clients for one on one selling Closing sale and following up on issuance. Increasing bank s customer awareness about Life Insurance solutions and achieve the targeted penetration on Annuity and protection Drive effectively the Reward and recognition programs launched for the bank staff. Train the bank staff regularly on Annuity and Protection plan of Max Life MEASURES OF SUCCESS Adjusted MFYP (Modal first year premium) Number of policies Business Leakage including cancellations MINIMUM/SPECIFIC EXPERIENCE Graduate/ Post Graduate in any discipline 1 to 3 years of insurance experience Good communication skills - English & regional language (mandatory) Age group 21-28 years Preferably has own conveyance

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Cluster Sales Manager (CSM) in Distribution Sales team of Open Market, is responsible for sales of various SBI Card products in an assigned Cluster/state in the country. This role manages different channels being used to source as in Open Market, Cobrand Distribution, Tele Calling Centers, Digital Acquisitions & LG partners. In terms of geographical spread, a Cluster is a large state or a group of few smallers states and its defined as per the SBI Card Open Market Structure. A CSM leads a large team of upto 15+ FTEs, 1000-3000 NFTEs responsible for customer acquisiton through all channels available. The team span under this role would be a group of ASMs/RSMs and the extended team of NFTEs comprising of Relationship Executives (RE), Tele Calling Agent, Relationship Managers (RMs/TLs), Unit Managers and Back end team. CSM is a focal point for driving all the business goals & priorities in the cluster/state & defines the location, channel wise execution strategy. He is tasked a critical responsibility to manage good relations with all the Cobrand Partners, Organised Open Market Distribution heads & LG vendors. Role Accountability MOU Achievement (All KRAs as per Goal Sheet) Deliver new accounts annually from the assigned state with desired channel mix & profitable portfolio mix Responsible for sales of Premium Cards with focus cards to boost profitability Cross-sell of various Insurance products Managing the cost of acquisition target, review absolute cost across heads, increase people productivity for optimal cost utilization Drive Digital application sales for enhanced customer experience, strengthen application quality with high E and VKYC penetration Data backed approach to identify profitable, non/less delinquent customer segments/locations to scale up - example : Industry Carded, CAT A sourcing Look out pockets/products driving spends and allign sales stratgies in line Continuous review of city wise market mapping basis bureau reports - look for SBIC market share, Delinquency patterns, - develop new geographies in line Responsible for driving team to achieve their individual KRAs Organized Retail Sourcing- Open Market Sales & Cobrand Distribution Management Increase Retail Sales foot print across cities tapping cost- viable opportunities available with high quality customer walk-ins as in Airports, Premium Malls, Organized retail stores. Build a strong relationship with all partners, manage customer escalations if any, drive high productivity through Face2Face sourcing, fulfilment of customer application Develop opportunity for base variant customer sourcing through high traffic railway & metro stations across the cluster Develop specific sales strategy for respective cobrand partners building volumes from the partners eco-system - BPCL, Landmark, Tata, Nature Basket Needs to maintain strong relationship with all local cobrand partners ; ensure seamless operations across points Ensure there are nill customer issues on reward point redemption in COB products, especially vast BPCL network Focused approach to push premium travel cobrand products - Vistara, Air India from premium spaces, airports Open new locations, cities by identifying profitable sourcing points to help expand SBIC foot print Ensure Daily Visit Report ( DVR ) gets uploaded by ASMs on system as per SLA decided, helps increase engagement with NFTE Keep the brand SBIC visible across the robust and vast sales distribution network which gets managed in the cluster Un Organized Retail, Corporate Sourcing Unorganized retail opportunities identification, plan for immediate, short term sourcing avenues ; low cost, high foot fall avenues Specific/Segmented sourcing plans for specialised set of customers - Doctors, Professionals Corporate sourcing plans - CAT A, CAT B companies gets formulated as a part of Open Market sales strategy. Tele Calling Channel CSMs could have a call center as per the overall telecalling strategy of the Distribution Sales vertical. CSM will be responsible to manage a call center as a channel with ~150+ NFTEs, Dedicated ASMs/RSM Prime KRAs include Right Allocation, Capture Feedback correct, Push higher productivity through blended dailer and manual calling modes Pace up fulfillment of digitally applied customers within TAT for higher customer satisfaction Maintain high standards of Governance Model in the centers to ensure no lapses on companys policies & procedures LG Management Fullfilment to be priortised within TAT via E-VKYC, helps the partner get confidence & high trust Liase with LG RMs for enhancing productivity and output from all LGs Fulfillment, Backend Processing CSMs are responsible to manage fulfilment rates on the soft approved applications, dedicated teams are deployed across every zone where CAF team isnt operational Review backend processes for quality of applications at dispatch, productivity of the shop at all stages Regular meetings, communications being sent on relevant changes to avoid wastage in the funnel at all levels Partnering with Internal Stakeholders : Streamlining complaint management process, revert to all customer escalations within TAT Ensure that proper collaboration happens with stakeholders to close any customer complaint received Ensure all VIP & sensitive cases are handled with due care by the team Partnering with WE team to ensure NFTE lifecycle is managed effectively by all team members and stakeholders Monitor Sales Compliance: Policy adherence, Scorecard Implementation, Audit and Corrective Action Policy Implementation Ensure all Ops partnered process like RTB, ERT curing, ERT upsell/down sell processes are reviewed meticulously to derive optimal efficiencies Work with WE and PSAs to ensure necessary infrastructure is available to the team People Planning and implementing FTE & NFTE hiring across locations as required to meet the MOU targets Identifying and Grooming Critical FTE Talent. Focusing on talent development via Coaching, Mentoring and Training along with HR Driving team connect/review & training with regular and extensive travel in a widespread territory Talent management and second line creation of NFTE s which are critical to our business Driving Key Initiatives & Projects of the Company : Digital Sourcing - Driving team to adopt all New Digital Initiatives of the company by ensuring quick transition of extended sales teams by facilitating adequate trainings BRE Digital Sourcing, key initiative being driven by all CSMs - helps with instant approval, reduces cost Regular identification of cost save opportunities and action, review consolidation for optimised cost benefit output Productivity : To drive the benchmark productivity of all the team members ; including extended NFTE teams- both frontend & backend Introduce, implement and review processes to maximize FTE/NFTE productivity Use all possible avenues to drive productivity through all the open channels/avenues available New Sourcing Avenues/Areas - Business development : Exploration of Potential locations to expand & deploy FTE /PSA Premises & establish long term business growth Remain abreast with competition moves, immediate corrective actions taken basis SWOT Developing tier 2-3 cities basis industry benchmarking, business and market intelligence for higher and profitable sourcing Adherence to Compliance : To ensure teams and processes comply with all regulatory and business compliance policies rolled out by WE and Compliance teams Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4MOB Attrition % Digital Sourcing Team target achievement % of ASMs/RSMs achieving their goals % Conversion Of leads - Inward to Soft approved % of all channels Stake Holder Management - Close collaboration with WE,Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution - Effective complaint channlesing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Ensure sales compliance guidelines @ PSA level are adhered to Compliance Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification PG/MBA (Preferrably) from any recognized and reputed institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Cluster Sales Manager (CSM) in Distribution Sales team of Open Market, is responsible for sales of various SBI Card products in an assigned Cluster/state in the country. This role manages different channels being used to source as in Open Market, Cobrand Distribution, Tele Calling Centers, Digital Acquisitions & LG partners. In terms of geographical spread, a Cluster is a large state or a group of few smallers states and its defined as per the SBI Card Open Market Structure. A CSM leads a large team of upto 15+ FTEs, 1000-3000 NFTEs responsible for customer acquisiton through all channels available. The team span under this role would be a group of ASMs/RSMs and the extended team of NFTEs comprising of Relationship Executives (RE), Tele Calling Agent, Relationship Managers (RMs/TLs), Unit Managers and Back end team. CSM is a focal point for driving all the business goals & priorities in the cluster/state & defines the location, channel wise execution strategy. He is tasked a critical responsibility to manage good relations with all the Cobrand Partners, Organised Open Market Distribution heads & LG vendors. Role Accountability MOU Achievement (All KRAs as per Goal Sheet) Deliver new accounts annually from the assigned state with desired channel mix & profitable portfolio mix Responsible for sales of Premium Cards with focus cards to boost profitability Cross-sell of various Insurance products Managing the cost of acquisition target, review absolute cost across heads, increase people productivity for optimal cost utilization Drive Digital application sales for enhanced customer experience, strengthen application quality with high E and VKYC penetration Data backed approach to identify profitable, non/less delinquent customer segments/locations to scale up - example : Industry Carded, CAT A sourcing Look out pockets/products driving spends and allign sales stratgies in line Continuous review of city wise market mapping basis bureau reports - look for SBIC market share, Delinquency patterns, - develop new geographies in line Responsible for driving team to achieve their individual KRAs Organized Retail Sourcing- Open Market Sales & Cobrand Distribution Management Increase Retail Sales foot print across cities tapping cost- viable opportunities available with high quality customer walk-ins as in Airports, Premium Malls, Organized retail stores. Build a strong relationship with all partners, manage customer escalations if any, drive high productivity through Face2Face sourcing, fulfilment of customer application Develop opportunity for base variant customer sourcing through high traffic railway & metro stations across the cluster Develop specific sales strategy for respective cobrand partners building volumes from the partners eco-system - BPCL, Landmark, Tata, Nature Basket Needs to maintain strong relationship with all local cobrand partners ; ensure seamless operations across points Ensure there are nill customer issues on reward point redemption in COB products, especially vast BPCL network Focused approach to push premium travel cobrand products - Vistara, Air India from premium spaces, airports Open new locations, cities by identifying profitable sourcing points to help expand SBIC foot print Ensure Daily Visit Report ( DVR ) gets uploaded by ASMs on system as per SLA decided, helps increase engagement with NFTE Keep the brand SBIC visible across the robust and vast sales distribution network which gets managed in the cluster Un Organized Retail, Corporate Sourcing Unorganized retail opportunities identification, plan for immediate, short term sourcing avenues ; low cost, high foot fall avenues Specific/Segmented sourcing plans for specialised set of customers - Doctors, Professionals Corporate sourcing plans - CAT A, CAT B companies gets formulated as a part of Open Market sales strategy. Tele Calling Channel CSMs could have a call center as per the overall telecalling strategy of the Distribution Sales vertical. CSM will be responsible to manage a call center as a channel with ~150+ NFTEs, Dedicated ASMs/RSM Prime KRAs include Right Allocation, Capture Feedback correct, Push higher productivity through blended dailer and manual calling modes Pace up fulfillment of digitally applied customers within TAT for higher customer satisfaction Maintain high standards of Governance Model in the centers to ensure no lapses on companys policies & procedures LG Management Fullfilment to be priortised within TAT via E-VKYC, helps the partner get confidence & high trust Liase with LG RMs for enhancing productivity and output from all LGs Fulfillment, Backend Processing CSMs are responsible to manage fulfilment rates on the soft approved applications, dedicated teams are deployed across every zone where CAF team isnt operational Review backend processes for quality of applications at dispatch, productivity of the shop at all stages Regular meetings, communications being sent on relevant changes to avoid wastage in the funnel at all levels Partnering with Internal Stakeholders : Streamlining complaint management process, revert to all customer escalations within TAT Ensure that proper collaboration happens with stakeholders to close any customer complaint received Ensure all VIP & sensitive cases are handled with due care by the team Partnering with WE team to ensure NFTE lifecycle is managed effectively by all team members and stakeholders Monitor Sales Compliance: Policy adherence, Scorecard Implementation, Audit and Corrective Action Policy Implementation Ensure all Ops partnered process like RTB, ERT curing, ERT upsell/down sell processes are reviewed meticulously to derive optimal efficiencies Work with WE and PSAs to ensure necessary infrastructure is available to the team People Planning and implementing FTE & NFTE hiring across locations as required to meet the MOU targets Identifying and Grooming Critical FTE Talent. Focusing on talent development via Coaching, Mentoring and Training along with HR Driving team connect/review & training with regular and extensive travel in a widespread territory Talent management and second line creation of NFTE s which are critical to our business Driving Key Initiatives & Projects of the Company : Digital Sourcing - Driving team to adopt all New Digital Initiatives of the company by ensuring quick transition of extended sales teams by facilitating adequate trainings BRE Digital Sourcing, key initiative being driven by all CSMs - helps with instant approval, reduces cost Regular identification of cost save opportunities and action, review consolidation for optimised cost benefit output Productivity : To drive the benchmark productivity of all the team members ; including extended NFTE teams- both frontend & backend Introduce, implement and review processes to maximize FTE/NFTE productivity Use all possible avenues to drive productivity through all the open channels/avenues available New Sourcing Avenues/Areas - Business development : Exploration of Potential locations to expand & deploy FTE /PSA Premises & establish long term business growth Remain abreast with competition moves, immediate corrective actions taken basis SWOT Developing tier 2-3 cities basis industry benchmarking, business and market intelligence for higher and profitable sourcing Adherence to Compliance : To ensure teams and processes comply with all regulatory and business compliance policies rolled out by WE and Compliance teams Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4MOB Attrition % Digital Sourcing Team target achievement % of ASMs/RSMs achieving their goals % Conversion Of leads - Inward to Soft approved % of all channels Stake Holder Management - Close collaboration with WE,Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution - Effective complaint channlesing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Ensure sales compliance guidelines @ PSA level are adhered to Compliance Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification PG/MBA (Preferrably) from any recognized and reputed institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce . We are seeking a proven sales performer to help us grow our market presence & penetration with a specific focus on the Public Sector. This Account Executive will be joining the national Public Sector team. This will be a great opportunity for someone who can align the values of Cloud Computing to our Public Sector customers backed by a consistent track record of direct software sales experience at the Enterprise /Public Sector/ Government level. It will suit someone who is a hunter and hungry for new business success built on driving innovative outcomes - especially in the markets of Government - Central, State, and Local, PSUs, and other Government-owned Institutions. Responsibilities: Own a client portfolio of customers and prospects and manage the sales process end to end. Build a compelling point of view for the client portfolio that demonstrates the Salesforce capabilities to deliver a digital citizen engagement that is unsurpassed. Liaise and build relationships with Public Sector/ Government and Government Owned Enterprise accounts and take ownership of the certifications/empanelment requirements of these organizations. To achieve/exceed an annual sales quota by thoroughly qualifying all leads & sales opportunities and to leverage business from new & established relationships. Play a key role as you drive critical initiatives into the targeted territory accounts. To strategize, negotiate & close business Minimum Qualifications: At least 10 years of software & applications sales - preferably cloud-based software Previous experience selling complex software solutions to customers in Public Sector/ Government/Government Owned Enterprise accounts. Strong direct sales experience (not Channel or Partner) Ability to manage a wider ecosystem of partners and advisory firms. Consistent over-achievement of quota and revenue goals A successful history of net new business sales is a must Proven track record with relevant customer relationships Direct & New Business sales experience Proven ability to demonstrate and collaborate effectively with virtual and extended teams - both internally & externally. Proven ability to manage complex tender and commercial processes Desired Skills: SaaS (Software as a Service), PaaS (Platform as a service), IaaS (Infrastructure as a Service) Software & applications sales experience for a CRM (Customer Relationship Management) Strong relationships across State/Central Government IT, Customer/Citizen & Business teams Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

IKEA India is part of the Ingka Group, a global leader in affordable, sustainable home furnishings. We are committed to creating a better everyday life for many people, driven by our values of togetherness, cost-consciousness, simplicity, and renewability. Our vision is to make sustainable living accessible and affordable for everyone. Who you are: We are looking for an experienced and passionate professional to lead IKEA India s marketing efforts and drive business growth. Your key responsibility will be to develop and execute the marketing strategy, lead cross-functional teams, manage marketing budgets and drive business growth You will also lead a team of passionate marketers, collaborate, inspire, and help grow a meaningful, loved and trusted IKEA in India As a person you are passionate about people, business, IKEA s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth, and contributing to overall success and results through people as well as motivated by leading and developing people. Your responsibilities Develop and implement Marketing Strategies for growth and brand positioning by attracting and activating customer and consumers to grow penetration, and build long-term profitable relationships Drive commercial objectives, increase desire for the IKEA Brand and attract new customers through segmentation and positioning Responsible for people and agency planning: Develop functional budget Managing External Agencies: Oversee and manage external agencies, including advertising, social, media and digital agencies As a member of the Commercial Management Team, proactively contribute to IKEA business plan, commercial plan and commercial calendar process. Integrate marketing actions in all units to secure integration, common focus and maximize impact Accountable for implementing and developing creative communication: Develop marketing content to captivate consumers and drive demand for the IKEA range Implementing integrated engagement/media plans: Enable to reach customers and consumers with the right message at the right time, maximizing media effectiveness and Return on Marketing Investment (ROMI) Fostering a Culture of Innovation: Lead, coach and develop a high performing team that will strongly contribute to reach desired growth, profitability, brand positioning and customer experience of IKEA. Responsible for the overview of the Living- Acknowledging- Exploring- Browsing parts of the customer journey, for all channels and all medias Maximize efficiency: Measure performance of output in all areas to maximize efficiency and effectiveness/ensure performance excellence throughout the year Fostering a Culture of Innovation: Take lead in driving an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered as well as outside IKEA with 3rd parties, and as profiled as spokesperson for the brand Strategic Planning: Where relevant to generate economies of scale, take responsibility for strategic planning and executions across more than one market as a key contributor to the IKEA Global Marketing Agenda Requirements: Proven experience in marketing leadership roles. Strong understanding of marketing principles, strategies, and tactics Minimum 15 years of experience in leading and managing the Marketing function Experience from retail, FMCG, home furnishing sectors Excellent communication and collaboration skills Ability to analyze complex data, Strong budget management and ROI analysis skills Experience in managing external agencies and vendors Strong knowledge of consumers and customers in the market from a macro, competitive, consumer, brand and business performance perspective Strong knowledge of modern marketing/media techniques Extensive knowledge of CRM and loyalty, integrated media Together as a team We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

VFX AI is building the next-generation AI-native video platform for enterprises and creators. Our platform enables users to upload, edit, enhance, and intelligently analyze video/audio through advanced AI agents. We support multi-tenant workspaces, enterprise-grade access control, and integrations like SSO, SCIM, and AI-powered video intelligence. Were preparing for SOC 2 Type II and GDPR compliance and are seeking an experienced Penetration Tester to identify and help resolve potential vulnerabilities in our system. Responsibilities: Conduct black-box and gray-box penetration testing of our: Web application (Next.js) REST and GraphQL APIs (FastAPI + NestJS) File upload and media pipelines Cloud infrastructure (AWS: S3, EC2, RDS, Redis, VPC) SSO, SCIM, and RBAC access control flows Simulate real-world attack scenarios to uncover: OWASP Top 10 vulnerabilities Multi-tenant access control issues AI/ML injection or misuse pathways Storage or media-processing vulnerabilities Analyze security of AI agent orchestration endpoints and 3rd-party integrations (e.g., TwelveLabs) Identify misconfigurations in IAM roles, S3 bucket policies , and cloud networking Produce detailed technical reports with: Vulnerability descriptions CVSS severity scores Reproduction steps and recommended mitigations Collaborate with engineering teams to validate and prioritize fixes Optionally provide a SOC 2-aligned attestation letter and retesting Required Qualification: 3+ years of hands-on penetration testing experience. Deep understanding of: Web & API security (OWASP Top 10, JWT, CSRF, SSRF, IDOR) AWS security (IAM, S3, EC2, VPC, Secrets Manager) Multi-tenant architecture and RBAC testing File upload, MIME spoofing, and media injection risks Experience with: Pen testing tools (Burp Suite, Postman, Nmap, Trivy, AWS Inspector) Exploiting authentication systems (SSO, SCIM, OAuth, OIDC) Familiarity with AI/ML threat vectors (prompt injection, model abuse) Ability to document findings clearly for technical and non-technical stakeholders Optional: SOC 2 or ISO 27001 audit collaboration experience Preferred Certifications: OSCP, OSWE, CEH, CREST, or equivalent AWS Security Specialty (a plus) What We Offer What We Offer: Opportunity to shape the security posture of a fast-growing AI SaaS product Potential long-term security consulting engagement post-test Access to our engineering and DevSecOps team for collaboration.

Core Responsibilities: Sales Process Management Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the companys base of customers for home loan and LAP channel so as to ensure repeat business or referrals Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business Develop and maintain strong liaisons with the clients for repeat business or referrals. Maximize number of APFs and increase penetration in the approved APF projects. Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Sales Planning and Team Management Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area Align with the team on ground lead generation activities for Sales. Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies Industry & Governance Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems. Qualifications: Graduate, Masters/Postgraduate

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines