1410 Pega Jobs - Page 9

Zensar Technologies is looking for Pega Developer to join our dynamic team and embark on a rewarding career journey. A Pega Developer is responsible for designing, developing, and implementing applications using the Pega platform. The following are the key responsibilities of a Pega Developer : 1. Participate in requirements gathering and analysis to understand business requirements and translate them into technical solutions. 2. Design, build, and maintain high - quality Pega applications. 3. Debug and troubleshoot technical issues and provide solutions. 4. Collaborate with project teams and stakeholders to deliver projects on time and within budget. 5. Ensure application performance, scalability, and security. 6. Stay up - to - date with the latest Pega technologies and advancements. The ideal candidate for this role should have experience in Pega PRPC and a strong understanding of Java, JavaScript, HTML, and CSS. They should also have experience in software development methodologies such as Agile, Scrum, or Waterfall. Good communication, problem - solving, and teamwork skills are also important.

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Collaborate with suppliers to obtain their qualitative shipment plans for a minimum of first 13 weeks against Ford demand in ASCENT tool every week Receive exceptions/issues via ASCENT and triage cases in PEGA platform to concerned Ford teams for issue resolution. 3-7 years hands-on experience in Supply Chain Strong communication skills to interact with Global cross functional team(written and oral) Strong analytical skills Good multi-tasking ability Demonstrates interpersonal skills and problem-solving skills Ability to manage pressure situations Collaborate with multiple skill teams at Ford [ Purchasing , Supplier Technical Assistance , MPL..] that requires production mitigation actions driven by Interim Corrective Action (ICA) /Permanent Corrective Action (PCA) from concerned DRI. Represent in ASCENT forums highlighting potential part risks for production with ICA PCA actions Analyse the quality of supplier response and supplier decommits using ASCENT. Support monthly programming process by identifying real shortfalls using ASCENT. Support ISO audits for effective controls post business process establishment. Drive continuous process improvement to enhance value for the organisation. Develop Management report on the suppliers who are defaulting 13 weeks shipment plan . Improve ASCENT Metrics [ Compliance , Accuracy , Availability ] and PEGA case disposition actions

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do: 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: PEGA Experience : 5-8 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do: 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: PEGA Experience : 5-8 Years.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: PEGA. Experience: 5-8 Years.

Role Purpose The purpose of the role is to create exceptional architectural solution design and thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do Develop architectural solutions for the new deals/ major change requests in existing deals Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. Provide solutioning of RFPs received from clients and ensure overall design assurance Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state solutions and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Evaluate and recommend solutions to integrate with overall technology ecosystem Works closely with various IT groups to transition tasks, ensure performance and manage issues through to resolution Perform detailed documentation (App view, multiple sections & views) of the architectural design and solution mentioning all the artefacts in detail Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Collaborating with sales, program/project, consulting teams to reconcile solutions to architecture Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the project planning phase in the form of technical architectural designs and recommendation Collaborates with all relevant parties in order to review the objectives and constraints of solutions and determine conformance with the Enterprise Architecture Identifies implementation risks and potential impacts Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Recommend tools for reuse, automation for improved productivity and reduced cycle times Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensures architecture principles and standards are consistently applied to all the projects Ensure optimal Client Engagement Support pre-sales team while presenting the entire solution design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on solution design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipros Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects in the project for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: PEGA. Experience: >10 YEARS. >

Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What You’ll Do Be able to analyse and understand as well as implement technical designs based on Pega PRPC 8.x ensuring a high standard of software delivery following SOA and integration architectural practices Collaborate with offshore and onshore designers and developers to deliver required functional and non-functional benefits and follow industry best practice. Must have acted as SSA on at least one previous Pega project Must have excellent working knowledge of Pega version 8.x Must have solid foundation of developer level general IT Knowledge (Oracle DBs/SQL, Unix, integration protocols Who You Are Must have excellent working knowledge of Pega version 8.x Must have solid foundation of developer level general IT Knowledge (Oracle DBs/SQL, Unix, integration protocols Ability to communicate effectively especially in an onsite/offshore setup Excellent analytical skills, able to understand complex software systems Must have acted as SSA on at least one previous Pega project Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's In It For You Delivery of high quality Pega implementations in a timely manner Credible and reliable technical expertise backed up by substantial software engineering experience Pega Senior System Architect Certification. 5-6 years of experience working on different Pega projects creating designs and developing implementations of Pega multi-process applications. Strong knowledge of Pega application design and development best practices. Who We Are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.

Meet Our Team Playing a key role in growing Pega’s Partner Ecosystem globally, you will be responsible for managing global partner management with system integrators and drive outcome in line with joint partner priorities for overall partner success encompassing Relationship and Governance, Driving Sales and Delivery Motion, elevating Competency and Delivery Excellence etc. Join our team to engage with Global Partners and team, build a career without boundaries and drive business impact for the world’s largest organizations. As the recognized industry leader in strategic business applications, we revolutionize how leading organizations optimize the customer experience and automate operations. Picture Yourself At Pega Working with Pega Partner Ecosystem provides immense opportunity to learn, contribute and grow. As a professional one gets the opportunity to stay relevant with current and new edge technology for businesses and can have the opportunity to work with the world’s most innovative organizations What You'll Do At Pega The Senior Manager is responsible for overseeing relationships with a couple of system integrators worldwide, aligning joint partner priorities, and facilitating outcomes related to relationship management, governance, sales, delivery, competency, and practice excellence. This role involves engagement with global partners and team members, with a focus on supporting business objectives for large organizations. Manage strategic partnerships with global system integrators (SIs), including relationship ownership, governance, and business planning. Drive partner-related sales and delivery initiatives to accelerate growth and customer success. Identify new business opportunities and align go-to-market strategies with Pegasystems’ objectives. Build and maintain executive-level relationships with partner organizations. Serve as a trusted advisor to SIs, offering insights on Pegasystems’ products and best practices. Facilitate training and knowledge-sharing sessions to enhance SI capabilities. Track partnership performance using KPIs, conduct regular reviews, and ensure continuous improvement. Identify risks, improvement areas, and secure executive support for strategic initiatives. Who You Are You are a seasoned Alliance Professional, committed to working with Partners in providing them with leadership on how Pega and Partner can jointly help change the way businesses engage with their customers. You should be passionate about making the world’s leading organizations more effective in maximizing value to their customers. You are Alliance and Partnership professionals with experience of managing alliances with large system integrators or original equipment manufacturers, having CXO-level relationship management and consensus-building skills. Someone who owns outcome, has ability to blend short term goal with long term strategy, ability to comprehend “larger picture” of business, works in a matrix environment and knows how to get job done, a good communicator with sales and account management skills. What You've Accomplished Bachelor’s degree required; MBA preferred. 17-22 years of experience in strategic alliances, business development, channels, sales, or marketing, with 5+ years in alliances and partner management. Proven experience in managing partnerships with global SIs or OEMs in enterprise software or solutions. Strong understanding of global business trends and technological advancements. Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels. Ability to thrive in high-growth, fast-paced environments and adapt to changing priorities. Pega Offers You Analysts acclaimed technology leadership across our categories of products for global markets. Continuous learning and development opportunities A fast-paced, exciting, collaborative, and rewarding environment within innovative industries. An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program Job ID: 22327

Job Description Skills Must Have: Hands on experience on RPA tools and cognitive platforms such as Pega RPA and DPA. 3+ year’s experience in any of the programming languages like C#, Python, VB Script. Basic programming knowledge on HTML, JavaScript (or any scripting language). Able to design technical specification documents for RPA Projects. Experience with Agile development methodology. Experience with Databases (SQL or NoSQL) often preferred. Understanding of workflow-based logic. Strong attention to detail and analytical skills. Ability to present technical details to non-technical audiences. Excellent problem solving/analytical skills and complex troubleshooting methods. Ability to work through ambiguous situations. Self-motivated, able to work independently, and able to take initiative without always being directed. Ability to multitask in a fast-paced environment and prioritize the most critical tasks and projects. Skills Nice to Have: Knowledge of artificial intelligence and machine learning. Experience developing and consuming APIs. Experience with automating Web, Desktop, Citrix, or Mainframe applications. Responsibilities Work directly with stakeholders to capture business requirements for the prioritized use cases and translate them into technical specifications and designs that can be implemented. Develop & Design RPA/DPA solutions for the provided business requirement Test the automations end to end and ensure that it solves the end business problem and add business value Deploy RPA components including bots, robots, development tools, code repositories and logging tools (PEGA Robot Manager) Support the launch and implementation of RPA & DPA solutions. Ensure to attend & contribute to all the PDO team ceremonies & follow the agreed rally discipline & status tracking in rally. Qualifications Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of experience in PEGA RPA, DPA technologies

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Mandatory Skills: Application Modernization - Mainframe. Experience: 5-8 Years.

Responsibilities Ensure the best possible performance quality and responsiveness for the UiPath Platform whether on premise or in the cloud Define and implement best practices for the CI CD processes. Ensure the best possible performance quality and responsiveness for the CI CD pipelines. Help design the To Be state of automations and assist in the creation of the Solution Design Document SDD Help set up UiPath environments and communicate the technical infrastructure requirements to deploy automation solutions Support UAT and deployments of automations to production and between environments Review SDDs from vendors contracted by EVERNORTH and provide guidance and oversight Provide technical guidance to developers Identify bottlenecks and bugs and devise solutions to mitigate and address these issues Qualifications Cloud ecosystems experience Knowledge of object oriented programming and architectural design patterns is a plus Having experience with the UiPath platform is a must having experience with Pega OpenSpan or Blueprism platform is a plus Experience with staging and deploying automation solutions into test and production environments and providing post production support Experience in infrastructure related technology is preferred i e application server infrastructure cloud platforms credential management etc Experience with CI CD is a must Experience with Agile Software Development Lifecycle Proven experience with design principles and modular programming techniques Excellent Communication skills

Meet Our Team Pega Customer Service is the premier customer service application that predicts and manages today’s customer journey on a global scale. The team comprises of talented engineers who focuses on the innovation, development, and delivery of the product. You will be part of the team which works with a sense of urgency and collaboration across board to build the product with cutting edge technology for today and tomorrow’s world Picture Yourself At Pega The application engineer is a member of the CRM organization. This person contributes to bookings growth and customer success through participation in CRM business teams as an application developer. This person builds business processes, framework features and supporting functions based upon identified business requirements and use cases. The person functions in Scrum teams with other professionals focused on building, maintaining, and supporting solutions frameworks for the CRM industry. Pega is changing the way the world builds software, and our goal is to be the no. 1 CRM SaaS company in the world. In this role, you'll help us design, develop, implement new enhancements for the applications. What You'll Do At Pega Develop world’s best CRM applications. Adhere to Pega development Best Practices Work as part of a collaborative Agile team working in a SCRUM model surrounded by fun loving talented engineers. Technologies you will work on – AWS, JS React, Node js, REST Services, REACT, Dynamo DB, S3, Cloudwatch. Take ownership of the components/tasks and make sure they are delivered with great quality Exhibit thought leadership and ready to suggest product and process improvements Resolve customer issues either by providing technical guidance or issue formal fixes Who You Are You are an experienced professional with a strong commitment to customer success without compromising integrity. You are a problem-solver who thrives in a collaborative team environment who wants to focus on building the next-generation solutions. You are skilled in both front end technologies and AWS cloud services. What You've Accomplished 4+ years of software development and design experience in AWS and UI technologies Prominent development experience in JavaScript/Typescript, Node JS, React JS, REST API, GraphQL(optional) experience is highly desired. Deep understanding and hands on experience on AWS - Amplify, API Gateway, DynamoDB, S3, Cloudwatch, Lambda, Codepipeline, SQS AWS IaC framework - CDK Experience with CI/CD, Git, Debugging Bachelor’s degree in engineering or similar field Very good presentation and communication skills Excellent problem-solving skills Passionate about learning new technologies and constant desire for innovation Should be able to take ownership of the deliverables assigned and would be able to deliver with no or minimal guidance. Partner with internal clients, like Product Managers, to deliver World-class software Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Job ID: 22201

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing… As a part of the AI, Martech, and Personalization team, you’ll act as a bridge between marketing, data, and development teams. You’ll play a part in our mission to drive measurable business outcomes through enhanced customer engagement and loyalty by enabling segmentation, automation, and dynamic personalization.. This is your chance to be a vital part of an innovative, fast-moving team where your ideas and technical expertise drive success. The Business Analyst works to connect platform capabilities and data to marketing use cases. As a data-driven team member, you’ll work closely with data, development, analytics, AI, marketing, and other partners to build, implement, and maintain solutions to support personalized journeys and experiences. You’ll be working on identity resolution, real-time events, and data flows, working with cross-functional teams to ensure real-time behaviors and data needed to power campaigns is available and high-quality. You’ll have an in-depth functional understanding of customer data platforms (CDPs) and marketing automation platforms and a strong understanding of digital marketing. Additionally, you’ll be working hands-on to configure the platforms, support complex campaigns, and enable new functionality. As Martech & Personalization Specialist, you’ll be expected to create technical documentation, translate business needs into technical user stories for development, and manage and assist with UAT. You’ll also be expected to enter and manage trouble tickets, and assist with monitoring data flows. The ideal candidate is proficient in technical problem-solving but also has a business-oriented vision. You understand how operational roles solve everyday business needs. Responsibilities Include Working with internal teams to understand business requirements for personalization and segmentation use cases, then translating them into technical specification documentation and writing technical user stories for development teams. Collaborating closely with cross-functional teams, including Analytics, AI&D, Business Intelligence, and Enterprise Architecture, to identify and document data requirements and implement effective and compliant data collection strategies like tagging, streaming, or batch delivery. Documenting architecture, data flows, processes, and configurations across the tech stack. Maintaining a data dictionary for marketing automation platform and CDP. Assisting with CDP and marketing automation platform configuration to capture, integrate, manage, and activate customer data for marketing campaigns. Participating in User Acceptance Testing (UAT) for personalization use cases and other activities. Actively monitoring and troubleshooting data collection, data pipelines, and connector issues across the tech stack, ensuring the integrity and reliability for data delivery. Entering and managing trouble tickets for platform performance or data collection issues across the entire stack with internal and external support teams. Communicating project status, timelines, deliverables, and roadblocks to partners and team members. Testing and enabling AI and Machine Learning features, built by internal teams or embedded within the platforms, to evolve platform capabilities. Partnering with internal SMEs to create, document, and maintain data governance practices, ensuring data quality, integrity, and compliance with privacy regulations (e.g., GDPR, CCPA). Contributing to standards and best practices, fostering consistency and efficiency. Providing training and support to internal stakeholders. Providing recommendations for business process redesign and best practices; creating documentation as needed. Establishing strong relationships with internal stakeholders and partners Stay up to date with industry trends, best practices, and emerging technologies related to customer data management and personalization. You’ll Need To Have Bachelor’s degree in digital marketing, marketing, or a related field. 4 or more years of relevant work experience. Hands-on experience working with customer data platforms (like Adobe Experience Platform), marketing automation platforms (like Marketo or Eloqua), or decisioning engines like Pega CDH.. 4 or more years experience with digital marketing. Ability to work in a fast-paced, dynamic, customer and team-oriented work environment. Strong problem-solving skills and the ability to make data-driven decisions. Great communication skills, you can translate business needs to technical teams and visa versa. Even Better If You Have Experience with data architecture and customer data modeling. Experience with Pega CDH, Adobe Experience Platform B2B RTCDP, Marketo Engage, Adobe Journey Optimizer, Adobe Target, and Adobe Launch. Extensive experience working with APIs (REST, webhooks, SOAP, etc.) Significant experience working with large datasets and working with query languages such as SQL Understanding of SDK implementations. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. #VBGDXP Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... The Digital Experience & Platforms team is looking for an individual to be part of its User Acceptance testing team. This role plays an important part in our company’s delivery of quality systems and applications that are used by both our customers and our internal teams. You will be part of a team that will test and certify enhancements made to personalization use cases and other activities. The team is also responsible for performing regression testing and working with GTS to drive defects through to closure. Responsibilities Working with the team to ensure test cases are written in qTest for every release cycle and executed Attend grooming calls as time allows so you become more involved with the project teams Provide input to and shape UAT processes in alignment with industry best practices Provide analysis and metrics for projects and overall release on an ongoing basis Ability to multi-task and prioritize between multiple releases, applications, install activities, and tasks for upcoming releases Working on release days to make sure testing is underway and critical issues are identified before the start of the business day Work with pillar leads and project owners to make sure their projects are being tested as thoroughly as possible Identifies the need for and oversees the implementation of effective tools and approaches to increase sales performance and market share. Communicating project status, timelines, deliverables, and roadblocks to partners and team members. What we’re looking for... Someone who is passionate about the customer experience and who is committed to delivering quality projects. An ideal candidate would be a self-starter that is comfortable working without a lot of supervision. Experience with project management and UX/CX is a plus. Receives broad guidance & is accountable for project or program results. Exercises considerable judgment in developing methods, techniques & evaluation criteria for obtaining results. Work is accomplished without considerable direction. Delegates work to lower-banded team members and vendor resources.. You’ll Need To Have Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. Experience balancing multiple software development or automation projects. Experience with Pega platform and understanding of its capabilities Experience with Pega CDH or any other Decisioning tool. Two or more years Wireless/Channel experience Working knowledge of UAT processes Experience with User experience testing approach and tool Strong verbal and written communication and presentation skills Good time management skills with proven ability to meet deadlines. Ability to work independently and demonstrate initiative, make sound business decisions Strong interpersonal and project management skills. In-depth knowledge of Sales Systems, business processes, and Verizon product / service offerings Even Better If You Have Understanding/Experience MarTech Tools - Adobe Analytics/Google Analytics/Marketo Functional knowledge of JIRA, qTest, PMP Certification Thorough understanding of Agile, SQA methodologies and SDLC Thorough understanding of Verizon programs, products, policies and procedures. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. #VBGDXP Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.

Meet Our Team Our Industry Application team embodies values demonstrating passion, collaboration and culture, driven by innovation and enthusiasm. We're dedicated to crafting world-class products with a sense of urgency and collaborative spirit. In our challenging yet enjoyable work environment, you'll be part of the team that encourages healthy competition which is responsible for the overall quality of the product and patch releases. As a member of Pega Government tribe, you are part of the team that builds world-class products and capabilities for Government industry. You will be majorly involved with elaboration of requirements, participating in grooming, building design documents, development and writing unit test cases. As part of the design activity, you will be liaising with architect, engineering manager, the team and product owner. Picture Yourself At Pega Pega is changing the way the world builds software. In this role, you will be part of highly engaged teams designing and developing best-in-class solutions applying modern & cutting-edge technologies. Harnessing both industry expertise and Pega’s cutting-edge technology, the team crafts products that address business challenges and enhance operational efficiencies for our customers. Seize this opportunity to join a highly engaged, creative, and dynamic team, where you'll have the opportunity to deliver value to our clients leveraging leading technologies. What You'll Do At Pega Leverage best in class technologies to drive the conversion of requirements into feature design, its implementation, testing, deployment and support. Be part of a collaborative Agile team working in a Scrum model surrounded by fun loving talented engineers. Actively participate in the Scrum processes - providing continuous feedback and implement improvements resulting in high performance team. Actively contribute towards innovations and be curious in addressing challenges. Promote the innovation culture and influence team members Take ownership of the work and ensure they are delivered with great quality and on time. Who You Are You are a senior application engineer with experience in designing and building applications and passionate about exploring and applying the knowledge to solve real business problems. You are an individual with a strong commitment to customer success without compromising integrity. You are a problem-solver who thrives in a collaborative team environment who wants to design and build next-generation solutions. What You've Accomplished 6 – 8 years of software development experience, preferably in Pega Bachelor’s or Master’s degree in computer science or related field Strong understanding of object-oriented programming and design, passionate about learning new technologies. Experience building REST services and any REACT libraries Agile/Scrum development methodology knowledge/experience Ability to quickly connect business requirements to the functional capabilities of an application with a strong technical bent of mind. Proven ability to co-ordinate a diverse set of business users to develop cohesive and streamlined requirements, documentation and user acceptance criteria Must be a self-starter, highly motivated, able to shift directions quickly and be agile Excellent team player able to work with virtual and global cross functional teams Candidate must have good verbal and written communication skills and must be a fast learner Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Job ID: 22196

Positions : 2 1 - Pega Lead System Architect (LSA) Location: Hyderabad - Hybrid DOJ: 0 to 15 days (Immediate Preferred) 2 - Pega Lead System Architect (LSA) Location: Remote - Pan India DOJ: 0 to 15 days (Immediate Preferred) Both LSA Part 1 & 2 required Job Description: We are looking for a Certified Pega Lead System Architect (CLSA) to drive the design, development, and implementation of Pega-based enterprise applications. The ideal candidate will possess deep expertise in Pega PRPC, strong problem-solving skills, and leadership abilities to guide teams in delivering scalable and efficient solutions. Key Responsibilities: Lead end-to-end Pega application architecture and development, ensuring adherence to best practices and business requirements. Design and implement Pega Infinity solutions, leveraging DX APIs and Constellation UI. Provide technical governance and serve as a Subject Matter Expert (SME) in Pega frameworks. Architect and integrate Pega applications with external systems using SOAP, REST, JMS, and Data Flow. Optimize performance and scalability, troubleshooting issues using Admin Studio. Mentor and guide teams of developers, ensuring adherence to design patterns and best practices. Partner with stakeholders across business and IT to deliver high-quality solutions. Work in conjunction with the project manager to size, manage scope and risk. Participate actively in PI planning, sprint ceremonies, and Agile rituals as part of a SAFe delivery model. Identify opportunities for automation, process optimization, and additional consulting within the business. Work with onshore counterpart and BAs and drive the deliverables of the team. Required Skills & Qualifications: Pega Certified Lead System Architect (PCLSA) with at least 3+ years of experience in the architect role. Must be proficient in Pega Infinity solutions, DX APIs, and Constellation UI. 7+ years hands-on experience of Pega PRPC design including (class structure, org structure, privileges & roles, and access groups), UI/UX, Authentication, and Security. Proficient with the Pega implementation cycle, including backend processes, business application and rules development, business process modeling, UI elements, activity development, declarative rules, constellation, DX API, components, configuration sets, integration rules, decision rules, testing, deployment, and production application support. Pega Infinity experience Experience in Pega Environment Setup and maintenance, managing releases, Pega ruleset versioning and packaging. Overall knowledge of object-oriented programming, AWS RDS(Postgres), tomcat and EKS cluster. Clear understanding of event-driven and delegate-based design paradigms. Experience in data modeling techniques and knowledge and applicability of various normal forms. Experience and knowledge of multi-tier and cross-platform architectures driven towards mobility. Experience with architecting mobile enterprise solutions based on REST web services. Experience in developing of IT architecture plans and software development methodologies. Working knowledge of web-based technologies; HTTP, AJAX, HTML5, JavaScript/jQuery and CSS3. Preferred: Agile development environment especially SCRUM using ADO. Experience in migrating Pega traditional applications to Constellation applications. Messaging architectures (EAI), SOAP, and Web API. Data Warehousing and Master Data Management. Electronic commerce, EDI, B2B architectures Messaging architectures SOAP and REST with JSON text encoding. In case you would be interested for this opportunity, please share your: - Current CTC - Expected CTC - Notice period (If serving, what is the ELWD) - Reasons for Looking out - LinkedIn Link - PDN ID Regards and Thanks | E-Verify Employer | Certified Minority Business Enterprise | Pega & Salesforce Gold Partner | Appian | UiPath | ServiceNow | NAMRATA SHARMA Senior Technical Recruiter Mobile : 7262979034 Email : namrata.sharma@maantic.com Website : https://www.maantic.com/ LinkedIn : https://www.linkedin.com/in/namrata-sharma-968a4119b/

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Greetings of the Day. Maantic Inc is a Digital Transformation Service Provider helping organizations redefine business processes and transform customer experiences to stay ahead in a fast-paced dynamic world. Maantic Inc was established in 2009 in San Francisco, CA, USA. We started our off-shore operations in 2014 in India, with Delivery Centres in Pune, Kolkata; and a connect centre in Hyderabad. Our certified consultants and highly qualified technical teams provide superior Digital Transformation Services and Solutions. Most of our clients are in North America, while some are from the Middle East and cover various industry verticals including BFSI, Pharma, Healthcare, Manufacturing, Retail and the Gaming industry. Maantic has its presence in USA, Canada, Singapore and Australia. Globally we are 500+ and Increasing YOY. Maantic's core focus is in BPM, CRM and RPA Technologies and is proud partners with Pegasystems, Appian, Salesforce, UiPath and ServiceNow. We have a growing presence in the Emerging Technologies like Web Technologies, Data Engineering, Data Analytics and AI/ML domain as well. We are Gold partners for Pega and Salesforce. Please refer to the Company Profile(https://www.maantic.com/) Senior Pega Developer Location: Hyderabad Hybrid Notice Period: Early to immediate CSSA Certification is a MUST Excellent Communication Skills Willing to work late hours as required for US based clients. Description - Having over 5 years of Pega development experience. With constellation experience hands on or POC Pega PRPC version 8.x platform experience. Experience with process methodology, development methodologies (Agile, SDLC, Iterative) strongly preferred. Excellent object-oriented analysis and design skills and system integration skills. Pega Senior Systems Architect Certification. Experience designing and developing process-based solutions or BPM (business process management). Experience in various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors and SOAP Services etc Experience in full PRPC implementation cycle including enterprise Class Structure design and Rulesets design. Enforce best practices in PEGA architecture / design / coding. In case you would be interested for this opportunity, please share your: - Current CTC - Expected CTC - Notice period - Reasons for Looking out Kindly Ignore in case you have already applied or this email is not relevant. Regards and Thanks | E-Verify Employer | Certified Minority Business Enterprise | Pega & Salesforce Gold Partner | Appian | UiPath | ServiceNow | NAMRATA SHARMA Senior Technical Recruiter Mobile: 7262979034 ..please WhatsApp Email: namrata.sharma@maantic.com Website: https://www.maantic.com/ LinkedIn: https://www.linkedin.com/in/namrata-sharma-968a4119b/_ & responsibilities Preferred candidate profile Perks and benefits

Job Description Experience: 8+ Years Job location: Any Epam office India Job Type: Subcontract Notice period: immediate to 10 days. We are looking for the Pega Certified candidate.(CSA , CSSA) Requirements: 10+ years of work experience 5+ years of experience designing, developing in Pega. Java experience is a plus Financial Services background will be a plus Role and Responsibilities Communicate with the business and BAs to translate business requirements into Pega Solution. Propose the best Pega architecture and design. Work with the Client Pega Centre of Excellence to understand and maintain established Pega standards and guidelines. Work with Java TRD team members on various integration points between Pega and Java parts of the application flow. Support Production deployments that happen on US Evening CST time zone.

Essential Responsibilities Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects. Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards. Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs. Takes a lead role in providing required technical support, including release implementations, on-call and supports when necessary. Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures. Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience. Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation. Other duties as assigned or requested. The experience we are looking to add to our team Required At least 4-6 yrs Relevant experience of relevant experience in PEGA (8.x version) Should have Good Knowledge in overall concepts of Pega with good hands-on experience. Case Management Good to Have: Good Communication Skills Capable of handling one or two persons in team as a module lead Familiarity with Scrum and Agile methodology Experience with Java based application Knowledge on US HealthCare system. KEY SKILLS Problem solving, root cause analysis, and issue resolution Demonstrated leadership skills Experience in Healthcare or Health Insurance Industry

Role: Pega LSA Expereince: 10 + years Location: Hyderabad, India Work Mode: Hybrid, WFO DOJ: Immediate Job Title: Lead System Architect (LSA) Pega Location: Hyderabad, India Experience: 12+ years in application development, 3+ years as Certified Lead System Architect (CLSA). Both LSA Part 1 & 2 required Job Description: We are looking for a Certified Pega Lead System Architect (CLSA) to drive the design, development, and implementation of Pega-based enterprise applications. The ideal candidate will possess deep expertise in Pega PRPC, strong problem-solving skills, and leadership abilities to guide teams in delivering scalable and efficient solutions. Key Responsibilities: Lead end-to-end Pega application architecture and development, ensuring adherence to best practices and business requirements. Design and implement Pega Infinity solutions, leveraging DX APIs and Constellation UI. Provide technical governance and serve as a Subject Matter Expert (SME) in Pega frameworks. Architect and integrate Pega applications with external systems using SOAP, REST, JMS, and Data Flow. Optimize performance and scalability, troubleshooting issues using Admin Studio. Mentor and guide teams of developers, ensuring adherence to design patterns and best practices. Partner with stakeholders across business and IT to deliver high-quality solutions. Work in conjunction with the project manager to size, manage scope and risk. Participate actively in PI planning, sprint ceremonies, and Agile rituals as part of a SAFe delivery model. Identify opportunities for automation, process optimization, and additional consulting within the business. Work with onshore counterpart and BAs and drive the deliverables of the team. Required Skills & Qualifications: Pega Certified Lead System Architect (PCLSA) with at least 3+ years of experience in the architect role. Must be proficient in Pega Infinity solutions, DX APIs, and Constellation UI. 7+ years hands-on experience of Pega PRPC design including (class structure, org structure, privileges & roles, and access groups), UI/UX, Authentication, and Security. Proficient with the Pega implementation cycle, including backend processes, business application and rules development, business process modeling, UI elements, activity development, declarative rules, constellation, DX API, components, configuration sets, integration rules, decision rules, testing, deployment, and production application support. Pega Infinity experience Experience in Pega Environment Setup and maintenance, managing releases, Pega ruleset versioning and packaging. Overall knowledge of object-oriented programming, AWS RDS(Postgres), tomcat and EKS cluster. Clear understanding of event-driven and delegate-based design paradigms. Experience in data modeling techniques and knowledge and applicability of various normal forms. Experience and knowledge of multi-tier and cross-platform architectures driven towards mobility. Experience with architecting mobile enterprise solutions based on REST web services. Experience in developing of IT architecture plans and software development methodologies. Working knowledge of web-based technologies; HTTP, AJAX, HTML5, JavaScript/jQuery and CSS3. Preferred: Agile development environment especially SCRUM using ADO. Experience in migrating Pega traditional applications to Constellation applications. Messaging architectures (EAI), SOAP, and Web API. Data Warehousing and Master Data Management. Electronic commerce, EDI, B2B architectures Messaging architectures SOAP and REST with JSON text encoding.

Role: Pega LBA Experience: 7-8 Years Location: Hyderabad, India Work Mode: Hybrid, WFO DOJ: Immediate CPBA Certification Job Title: Lead Business Architect (LBA) Pega Location: Hyderabad, India Experience: 7 – 8 years Job Description: We are looking for a seasoned Pega Business Architect with 7–8 years of experience to support a large-scale transformation program. This role requires strong analytical thinking, thought leadership, and the ability to translate complex business needs into functional solutions using the Pega platform. The candidate will play a key role in requirements gathering and documentation, and act as a liaison between business and technical teams in a Scaled Agile environment. Key Responsibilities : 1. Collaborate with Product Owners to gather, analyze, and document detailed business requirements in Azure DevOps (ADO). 2. Translate requirements into functional specifications aligned with Pega best practices. 3. Contribute to solution design discussions and process improvements. 4. Provide thought leadership in business architecture, driving clarity in complex transformation scenarios. 5. Support development and testing throughout the implementation lifecycle. 6. Participate actively in PI planning, sprint ceremonies, and Agile rituals as part of a SAFe delivery model. 7. Ensure alignment between business objectives and technical delivery. Requirements : 1. 7–8 years of experience as a Pega Business Architect in enterprise environments. 2. Experience with large transformation projects and working in cross-functional teams. 3. Strong analytical and problem-solving skills with a strategic mindset. 4. Demonstrated thought leadership in process analysis and solution architecture. 5. Familiarity with Scaled Agile (SAFe) methodologies. 6. Proficient in using Azure DevOps (ADO) for managing requirements and documentation. 7. Pega BA certification is a mandatory.

Technical Project Manager-Pega Expereince: 10-12 years Skill: Pega Development-LSA Role , LSA Part 1 Location: Hyderabad, India Work Mode: Hybrid Description: Balance of technical expertise (Pega expertise, SDLC, architecture, integration), leadership, cross-functional collaboration, Strategic Planning, and project management skillset.

Job Summary The Data, Digital and Coverage Platform Team (DDCP) unit, sits within the Corporate and Investment Banking (CIB) division, is looking to hire a CRM Product Owner to join an established program that has been set up to deliver Customer relationship management (CRM) solution for our frontline sales team. The program looks to transform our sales, marketing & servicing approach, to unlock new revenue opportunities and to support our top-line growth ambition. The CRM Product Owner will support & drive the definition and implementation of pan-CIB transformation initiative CRMx. Responsibilities include aligning the CRM Sales & Marketing Roadmap to the overall vision & strategy set by the Chief Product Owner and to take up ownership of the CRMx Sales & Marketing product backlog. The initial focus will be on driving re-platorming of current Pega based IMPACT application into CRMx. Strategy Presents and leads sessions and requirement workshops, based on Agile Delivery Methods Defines, refines, socializes, and tracks product roadmap for owned CRM capabilities together with Hive Chief Product Owner(s) Has knowledge of CRM products (Desired Dynamics 365 etc), ServiceBench to make adequate design decisions & propose solutions to requirements based on industry & technology best practices Manage vendors, do joint design, and influence product direction Drive adoption of the product Business Knowledge of CIB business processes & products and processes [preferred]. Processes Lead project team on commercialisation of project deliverables such as Sales users training, workshops, and roadshows by helping design the agenda, scheduling meetings, logistics and materials as and when required. Key Responsibilities People & Talent Support and guide CRM CoE team members with direct reporting line on their deliverables Continually strive to share key relevant knowledge and learnings with others across the team Provide design and process specific coaching to new/existing members of the team Risk Management Manage all Deliverables Risk aspects and activities related to CRM owned processes with First line (GPOS/CPOS) Ensure there is due diligence on vendor capabilities and service records when involved in evaluating vendor Confidential information related to programme/projects costs and resources must be handled in discreet and professional manner. Review & mitigate process & business-related impacts with Process, Operational Risk and CFCC Owners as applicable Governance Adherence to policies and control standards, ensuring compliance and operation within risk tolerance and risk appetite. Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role. Responsible for delivering ‘effective governance’ within the deliverables and possessing the ability to constructively challenge relevant stakeholders and teams effectively. Ability and willingness to work through details with relevant control functions in an open and collaborative manner to achieve the desired governance outcome within the bank’s risk appetite. Work with global teams in Risk, Compliance and COO Office to ensure adherence to the Bank’s Risk framework, in the identification, assessment, mitigation, control and monitoring of risk. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Internal Frontline Sales- Client Coverage Senior Bankers, GAMs, RAMs, FAMs, and Global Banking Bankers Country/Regional/Segment CIB Business Managers DDCP CRM and Sales Enablement Product Owners DDCP CRM and Sales Enablement Hive Chief Product Owners FAST - Commercialisation / Change lead & team Global Implementation Team – TB and FSS Sales Enablement Refinement Forum Sales Enablement Hive Leadership Team Sales Enablement Hive Squads DDCP Frontline Application and Support team (FAST) MT members CIB Process Owners and Process Owners delegates, where relevant Risk Framework Owners for CIB Processes, where relevant Legal, Audit and CFCC, where relevant CIB DDCP MT, where relevant CIB Business Head MT’s, where relevant External External vendors and suppliers, where relevant Skills And Experience 12-14+ years in digital & technology implementations, preferably in a large Financial services organization, handling complex implementations. 6-8+ years’ experience with agile delivery approaches (e.g. Scrum, SAFe), ideally working experience as a Product Manager, Product Owner, or similar role. Prior experience in managing change for a CRM platform is preferred, ideally experience in a vendor solution delivery. Understanding of wholesale/ corporate banking products, processes, and an appreciation of the role of frontline and their needs would be valuable. Desired – Agile Product Owner training/certification Experience with dealing with emerging technologies, proofs of concepts, driving pilots, and product evaluations utilizing innovative sales engagement technology. Experience in the analysis and understanding of business processes and needs to develop a Product backlog, Feature backlog and User stories Experienced with managing delivery with scrum masters, technical developers, and architects Develop and maintain the product vision and roadmap with (C)POs, squads, and stakeholders. Ability to manage effective planning, implementation, evaluation, and sustainment of product backlogs, to ensure the achievement of anticipated benefits, using Agile methodology. Be a self-starter that thrives in the face of challenge, clearing obstacles with a resourceful and creative approach to problem-solving Strong intellect with superior analytical, problem solving and decision-making skills. Strong interpersonal skills with the ability to collaborate with multi-functional, multi-cultural, multi-product teams to achieve superior results. Strong communication skills – oral, written and presentation to explain complex or technical issues for a broad audience. Strong stakeholder management ability in handling wide ranging and senior stakeholders (across segments/product areas). Ability to build effective working relationships across all levels of a diverse, global organisation. Exceptional collaboration skills, strong team player. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers