1442 Pega Jobs - Page 48

Meet Our Team We are face of Pega. Our aim is to Providing world class technical support and advice on the use of Pegasystems’ Products and Applications. We make it easy, pleasant, and rewarding for our customers to work with us. You will be working along with best colleagues and customers across the globe. Picture Yourself At Pega The Technical Support Engineer (TSE) is a key technical role within Global Customer Support (GCS) and the first point of contact to customers to address issues. This position develops customer satisfaction and loyalty by providing superior support services for Pega’s products. What You'll Do At Pega The TSE uses their understanding of Pegasystems’ products, the technical environment in which they run, and our customers’ business objectives to drive support cases to timely and quality clarification and subsequent resolution by themselves or others in Pega. Who You Are Minimum of 2-3 years of experience in a Product Support/Development. Ability to identify, propose and implement solutions and ability to work in a flexible, team environment Aptitude for quickly understanding complex technical issues, understand customer end-to-end deployments, products and underlying architecture Advanced teamwork skills with the ability to collaborate and negotiate with other groups and manage conflict Proven ability to interact directly with customers at all levels Demonstrated customer-facing skills including expectation management, communication skills, information management Demonstrated effective oral and written communication skills, including poise in pressure situations Good to have: Experience working with J2EE Application Servers (preferably Websphere, Weblogic and Tomcat) and/or relational databases (preferably Oracle, DB2 and UDB) Troubleshooting and debugging experience would be an added advantage Experience in a product organization is a plus What You've Accomplished Strong analytical and problem-solving skills. Should have extensive experience at Core Java, JSP, Servlets and JDBC In-depth knowledge of OOPS concepts, Multithreading, Exception Handling, Collections concepts and File systems. Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company Job ID: 21975 Show more Show less

8+ Years of Overall IT and Scrum Master Experience Pega or workflow experience Manage projects scope and timeline Coordinate sprints, retrospective meetings, daily stand ups and reviews Coach team members in agile/scrum framework Facilitate internal communication and effective collaboration Be the point of contact for business communications Work with product owners to handle backlogs and new requests Resolve conflicts and remove obstacles that occur Ensure deliverables are up to quality standards at the end of the sprint Ensure a smooth release with minimum issues Guide development teams to higher scrum maturity Bachelors Degree Show more Show less

You will be responsible for developing and maintaining applications built on the Pega platform. Should have experience in Java and JavaScript programming also be familiar with relational databases such as Oracle or MySQL. Test and debug the applications. Deploy applications on the servers. Coordination with the project manager to ensure that the business architecture meets the customer's needs. Monitor the performance of the applications and make necessary changes. Bringing company databases, legacy software, and online services together. Troubleshooting application problems, code errors, and bottlenecks; Performing system performance tests. Keeping the privacy of all system programs intact. You will be involved in all aspects of the software development life cycle, from requirements gathering to deployment and support. Show more Show less

10+ Years of experience in IT and at least 7+ experience Pega Experience in Pega version 7.x/8.x platform; Experience in older versions is a plus Hands on experience in integrating enterprise applications with Pega solutions Accountable for ensuring the business and technical architecture of the delivered solution matches customer technical and functional requirements, and commits to Customer Success (realization of business benefit) experience in leading and owning Project sizing and estimation Previous experience in leading a Pega development team Strong leadership, mentoring, coaching and motivational skills. Provide thought-leadership to clients across business and technical project dimensions solving complex business requirements Excellent communication with experience liaising with clients Show more Show less

Job Responsibilities Develop teaching materials including exercises & assignments Conduct classroom training / virtual training Design assessments for various proficiency levels in a given competency Enhance course material & course delivery based on feedback to improve training effectiveness Gather feedback from stakeholders, identify actions based on feedback and implement changes Location: Mysore, Mangalore, Bangalore, Chennai, Pune, Hyderabad, Chandigarh Description of the Profile We are looking for trainers with 7 to 12 years of teaching experience and technology know-how in one or more of the following areas: Java – Java programming, Spring, Angular / React, Bootstrap Microsoft – C# programming, SQL Server, ADO.NET, ASP.NET, MVC design pattern, Azure, MS Power platforms, MS Dynamics 365 CRM, MS Dynamics 365 ERP, SharePoint Testing – Selenium, Microfocus UFT, Microfocus-ALM tools, SOA testing, SOAPUI, Rest assured, Appium Big Data – Python programming, Hadoop, Spark, Scala, Mongo DB, NoSQL SAP – SAP ABAP programming / SAP MM / SAP SD /SAP BI / SAP S4 HANA Oracle – Oracle E-Business Suite (EBS) / PeopleSoft / Siebel CRM / Oracle Cloud / OBIEE / Fusion Middleware API and integration – API, Microservices, TIBCO, APIGee, Mule Digital Commerce – SalesForce, Adobe Experience Manager Digital Process Automation PEGA, Appian, Camunda, Unqork, UIPath MEAN / MERN stacks Business Intelligence – SQL Server, ETL using SQL Server, Analysis using SQL Server, Enterprise reporting using SQL, Visualization Data Science – Python for data science, Machine learning, Exploratory data analysis, Statistics & Probability Cloud & Infrastructure Management – Network administration / Database administration / Windows administration / Linux administration / Middleware administration / End User Computing / ServiceNow Cloud platforms like AWS / GCP/ Azure / Oracle Cloud, Virtualization Cybersecurity Infra Security / Identity & Access Management / Application Security / Governance & Risk Compliance / Network Security Mainframe – COBOL, DB2, CICS, JCL Open source – Python, PHP, Unix / Linux, MySQL, Apache, HTML5, CSS3, JavaScript Show more Show less

Job Title Risk and Compliance- Analyst- S&C GN-CFO&EV Management Level:11 Analyst Location:Gurgaon, Mumbai, Bangalore, Pune, Hyderabad Must have skills:Risk modelling Good to have skills:Credit risk, Market risk, Liquidity risk Experience:1-3 years Educational Qualification:MBA(Finance) or CA or CMA Job Summary : Advise financial and non-financial Institutions across risk management areas such as risk strategy, transformation programs, enterprise risk, portfolio management, capability maturity assessments, fraud and financial crime risk compliance. Partner with global deal teams in selling, shaping and solution development of client deals by providing subject matter expertise on risk related topics. Shape thought capital around current and emerging risk management topics and contribute to development of Accenture points-of-view on risk trends and issues. Support practice development through various activities such as staffing, quality management, capability development and knowledge management. Build strong relationships with global Accenture Risk Management teams, and develop existing relationships based on mutual benefit and synergies. Roles & Responsibilities: Good project management skills and demonstrated experience in managing teams across functions and geographies Strong business acumen and knowledge of risk management process Ability to solve complex business problems and deliver client delight Strong writing skills to build point of views on current industry trends Good analytical and problem-solving skills with an aptitude to learn quickly Excellent communication, interpersonal and presentation skills Cross-cultural competence with an ability to thrive in a dynamic consulting environment Qualifications Professional & Technical Skills: MBA from Tier-1 B-schools with specialization in risk management 2-5 years of risk management experience at one or more Financial Services institutions, Rating Agency or Professional Services OR Risk Advisory with an understanding of one or more of the following areas: Credit risk measurement for the purpose of financial instruments impairment and/or capital requirements calculation (PD, LGD, EAD methodologies), Credit Risk Underwriting Frameworks, Risk Based Pricing, Early Warning Systems, Credit Policy & Limit Management, Collections Frameworks, Counterparty credit risk management and experience on counterparty risk methodologies such as PFE, EPE. Market risk measurement and management-related topics including operational processes, technologies, modelling approaches, risk aggregation and reporting, FRTB:Expected Shortfall, Default Risk Charge, NMRF; IBOR or LIBOR Transition experience. Operational risk management framework and methodology. Liquidity risk measurement , reporting and management, balance sheet framework, contingency funding requirement Hands-on experience in VaR/SVaR/IRC/CRM calculations for variety of financial instruments across Currencies, Credit, Commodities and Rates; In-depth understanding of new/evolving regulations in the Market Risk management space including treatment of off-balance sheet exposures, proprietary trading, systemic risk, stress testing, capital calculations, reporting standards etc. Treasury experiences in areas such as Asset Liability Management, Fund Transfer Pricing, and Interest Rate Risk in Banking Book with FO touchpoints. Hands-on experience in developing risk registers, conducting RCSAs, defining KRIs for risk management and control indicators, Risk Scenario Library & Analysis, Cyber and Tech Risk & Controls Assessment, SOX Compliance/ Internal Controls over Financial Reporting (ICOFR). Regulatory reporting compliance-European reg. reports:FINREP/COREP/Anacredit. Experience in platforms like Axiom, Wolters Kluwer etc. Experience in managing financial crime and compliance with a focus on fraud risk management, compliance/AML analytics, enterprise risk management (financial services and non-financial services), data analysis & aggregation, trade surveillance, robotic process automation. Experience in platforms like Quantexa, Actimize, Featurespace etc. Using Open AI in Modelling Enterprise Risk Management experience Strong understanding of risk regulatory framework of one more of the major economies across globe Knowledge of Risk Platforms such as Sungard, Murex, Sungard , Calypso, OpenPage, Fenergo, PEGA, JIRA, SAP HANA, Bloomberg, Reuters, and so on Experience in third-party risk consulting will be preferred. Prior Risk Consulting experience at pre-eminent, global risk management consulting firms desirable Industry certifications such as FRM, PRM, CFA preferred Additional Information: An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Entity :- Accenture Strategy & Consulting Team :- Strategy & Consulting Global Network Practice :- Marketing Analytics Title :- Data Science Consultant/ Data Science Manager Marketing Analytics Job location :- Any out of 6 AI locations About S&C - Global Network (GN) :- Accenture GN's Data & AI (AI Hub India) practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling to outperform the competition. WHAT'S IN IT FOR YOU? As part of our Analytics practice, you will join a worldwide network of over 20k+ smart and driven colleagues experienced in leading AI/ML/Statistical tools, methods and applications. From data to analytics and insights to actions, our forward-thinking consultants provide analytically-informed, issue-based insights at scale to help our clients improve outcomes and achieve high performance. What you would do in this role A Consultant/Manager for Customer Data Platforms serves as the day-to-day marketing technology point of contact and helps our clients get value out of their investment into a Customer Data Platform (CDP) by developing a strategic roadmap focused on personalized activation. You will be working with a multidisciplinary team of Solution Architects, Data Engineers, Data Scientists, and Digital Marketers. Key Duties and Responsibilities: Be a platform expert in one or more leading CDP solutions. Developer level expertise on Lytics, Segment, Adobe Experience Platform, Amperity, Tealium, Treasure Data etc. Including custom build CDPs Deep developer level expertise for real time even tracking for web analytics e.g., Google Tag Manager, Adobe Launch etc. Provide deep domain expertise in our client's business and broad knowledge of digital marketing together with a Marketing Strategist industry Deep expert level knowledge of GA360/GA4, Adobe Analytics, Google Ads, DV360, Campaign Manager, Facebook Ads Manager, The Trading desk etc. Assess and audit the current state of a client's marketing technology stack (MarTech) including data infrastructure, ad platforms and data security policies together with a solutions architect. Conduct stakeholder interviews and gather business requirements Translate business requirements into BRDs, CDP customer analytics use cases, structure technical solution Prioritize CDP use cases together with the client. Create a strategic CDP roadmap focused on data driven marketing activation. Work with the Solution Architect to strategize, architect, and document a scalable CDP implementation, tailored to the client's needs. Provide hands-on support and platform training for our clients. Data processing, data engineer and data schema/models expertise for CDPs to work on data models, unification logic etc. Work with Business Analysts, Data Architects, Technical Architects, DBAs to achieve project objectives - delivery dates, quality objectives etc. Business intelligence expertise for insights, actionable recommendations. Project management expertise for sprint planning Qualifications Who we are looking for? B Tech/M Tech from reputed engineering colleges Masters/M Tech in Computer Science Master degree in Statistics/Econometrics/ Economics from reputed institute M.Phil/Ph.D in Statistics/Econometrics or related field At least 4+ years of relevant work experience of implementing CDP solutions with deep understanding of identity resolution methods At least 4+ years of relevant work experience in marketing, consulting, or analytics At least 5+ years of experience working in an agency environment At least 3 years of experience working with multi-channel marketing hubs by Adobe Experience Platform, Salesforce, Pega or similar. Strong understanding of data governance and compliance (i.e. PII, PHI, GDPR, CCPA) Experience with analytics tools like Google Analytics or Adobe Analytics is a plus. Experience with A/B testing tools is a plus. Must have programming experience in PySpark, Python, Shell Scripts. RDBMS, TSQL, NoSQL experience is must. Manage large volumes of structured and unstructured data, extract & clean data to make it amenable for analysis. Experience in deployment and operationalizing the code is an added advantage. Experience with source control systems such as Git, Bitbucket, and Jenkins build and continuous integration tools. Proficient in Excel, MS word, PowerPoint, etc Technical Skills: Any CDP platforms experience e.g., Lytics CDP platform developer, or/and Segment CDP platform developer, or/and Adobe Experience Platform (Real time CDP ) developer, or/and Custom CDP developer on any cloud GA4/GA360, or/and Adobe Analytics Google Tag Manager, and/or Adobe Launch, and/or any Tag Manager Tool Google Ads, DV360, Campaign Manager, Facebook Ads Manager, The Trading desk etc. Deep Cloud experiecne (GCP, AWS, Azure) Advance level Python, SQL, Shell Scripting experience Data Migration, DevOps, MLOps, Terraform Script programmer Soft Skills: Strong problem solving skills Good team player Attention to details Good communication skills Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Job Title - Marketing Automation – B2C Senior Manager (Sprinklr) | The Strategy & Consulting Global Network Song Practice | Marketing Transformation Management Level : 06 - Senior Manager Location: Delhi / Mumbai /Pune/ Bangalore / Gurgaon / Hyderabad Must have skills: Digital Marketing, B2C marketing, social marketing, Sprinklr Marketing Good to have skills: Customer Experience Management, digital Marketing and strategies, social media marketing, design and implement Campaign Management/MarTech/AdTech solutions Job Summary: The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing, Sales and Service, Commerce. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting business metrics in a positive manner You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Unlock the Power of Customer Experience with Sprinklr Marketing & MarTech Solutions Join our Strategy & Consulting GN-Song team, where we partner with leading global clients to transform customer engagement across sales, service, and marketing. As a Senior Manager, you will play a strategic role in designing, implementing, and optimizing Sprinklr Marketing solutions while driving broader MarTech and AdTech initiatives Roles & Responsibilities: Lead the implementation and optimization of Sprinklr Marketing, leveraging its AI-driven automation for campaign execution, content planning, and omnichannel engagement. Integrate Sprinklr Social Listening with marketing platforms (Adobe Experience Cloud, Salesforce Marketing Cloud, Unica, and CDPs) to create data-enriched, sentiment-driven campaigns that enhance personalization and engagement. Utilize Sprinklr’s AI-powered Social Listening to analyze consumer sentiment, monitor brand perception, and extract actionable insights, feeding them into marketing automation workflows for real-time campaign optimization. Assess marketing performance across email, social media, SEO/SEM, digital advertising, and web analytics, leveraging AI and predictive analytics to refine strategies. Develop and execute omnichannel campaign strategies, ensuring insights from social listening influence content creation, audience segmentation, and media spend allocation. Advise clients on MarTech/AdTech stack optimization, ensuring seamless integration between Sprinklr’s Unified CXM platform and leading marketing automation tools for end-to-end campaign orchestration. Design AI-driven customer engagement frameworks, leveraging Sprinklr’s (or other equivalent) real-time consumer insights to trigger contextual marketing actions across digital channels. Collaborate with cross-functional teams and ecosystem partners (technology providers, marketing agencies, and internal stakeholders) to drive scalable and insight-driven marketing solutions. Drive business development and thought leadership, shaping client proposals and identifying new opportunities that leverage Sprinklr’s Social Listening and Marketing capabilities in conjunction with enterprise MarTech ecosystems. Professional & Technical Skills: Must To Have Skills: Understanding MarTech/AdTech Platforms and integrations Strong understanding of customer experience management and marketing automation Cross functional collaboration Campaign automation, content planning, Sprinklr marketing & Social Listening Additional Information: Proven working experience (12+ Years) in digital marketing and in delivering marketing solutions, particularly within the industry (E-Commerce, CPG, Telecom, Healthcare etc.) Strong understanding of marketing, marketing technologies and ability to apply technology know-how to better how our clients reach out to their customers. Proficient with implementation of MarTech platforms and experience of AdTech platforms, Data visualization platforms and Cloud Platforms Deliver and execute on technical design solutions, customizing where required, using Adobe Experience Cloud or Salesforce Marketing Cloud Strong understanding of data structures and hands on experience on Mar-tech tools such as Adobe campaign, Marketo, Adobe Journey Optimizer, Adobe Experience Platform, Pega decisioning, SFMC Strong experience in leading and managing email, social media listening, and/or display advertising campaigns. Experience in optimizing landing pages and user funnels. Experience with A/B and multivariate experiments Strong knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Adobe analytics, WebTrends, SEMRush, etc.) Working knowledge of ad serving tools Experience in setting up and optimizing PPC campaigns on all major search engines Ability to use insights for campaign and strategy optimization About Our Company | Accenture Experience: Minimum 12 year(s) of experience is required Educational Qualification: Bachelor + MBA Show more Show less

6 -10 yrs exp. must in SOAP & Rest API integration DT, Decision rules, business logic, caching, DPages work, REST API integration, Case Management, debugging, performance tuning, infra, batch processing, SQL, and large data handling. Java/JavaScript Required Candidate profile * 06 to 10 + Yrs experience as PEGA Developer with strong fundamentals and expertise in core concepts along with SOAP & Rest API integration *Must be CSSA/ LSA Certified only

6 -10 yrs exp. must in SOAP & Rest API integration DT, Decision rules, business logic, caching, DPages work, REST API integration, Case Management, debugging, performance tuning, infra, batch processing, SQL, and large data handling. Java/JavaScript Required Candidate profile * 06 to 10 + Yrs experience as PEGA Developer with strong fundamentals and expertise in core concepts along with SOAP & Rest API integration *Must be CSSA/ LSA Certified only

The Business Process Management(BPM), BPM Automation role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Business Process Management(BPM), BPM Automation domain.

Job Description We are seeking an experienced Senior Pega Developer/architect with 10–12 years of in-depth experience in Pega application development, architecture, and solution design. The ideal candidate will have strong leadership capabilities, deep understanding of BPM and case management, and hands-on expertise in implementing complex, enterprise-scale Pega solutions. This role involves close collaboration with business stakeholders, architects, and cross-functional technical teams. Key Responsibilities Design, develop, and implement Pega BPM applications using Pega PRPC (Pega Rules Process Commander) version 8.x or higher. Lead technical delivery across full SDLC — from requirements gathering to production support. Translate business requirements into technical specifications and solution architectures. Define and implement scalable and reusable components within the Pega platform. Mentor and guide junior developers and review their code/designs. Collaborate with business analysts, architects, and QA teams for optimal solutions. Maintain system performance, optimize rules, and troubleshoot production issues. Support DevOps, CI/CD, and Pega deployment processes using tools like deployment manager, Jenkins and Git. Stay updated on the latest Pega platform features, upgrades, and best practices. Ensure compliance with enterprise standards, including security and data privacy. Qualifications Required Qualifications: 10–12 years of overall IT experience, with at least 8 years in Pega development. Certified Pega CSSA (Certified Senior System Architect), Pega CPDC or Lead System Architect (LSA) preferred. Expertise in Pega 8.x+ versions including App Studio, Dev Studio, and Case Management. Strong experience in designing integrations using REST, SOAP, MQ, and other APIs. Working experience in Pega integration with Kafka streaming platform would be preferred. Hands on experience in working with Constellation UI would be sought for. Pega Gen AI features utilization would be sought for. Proficient in Agile/Scrum methodologies. Solid understanding of relational databases (e.g., Oracle, SQL Server), data modeling, and reporting tools. Experience with Pega Decisioning, Pega Customer Service, or Pega Marketing is a plus. Excellent problem-solving, analytical, and communication skills. Preferred Skills Experience in cloud-based Pega deployments (AWS, Azure, or Pega Cloud). Exposure to Pega DevOps pipelines and automated testing frameworks (e.g., PegaUnit, Selenium). Experience in leading multi-location teams and offshore coordination. Knowledge of other BPM tools or technologies is an added advantage. Additional Information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. Show more Show less

#### **Job Description**: We are seeking a highly skilled and experienced Senior Workflow/Process Automation Developer to lead the design, development, and optimization of workflow solutions using Decisions, Pega, Appian, and other low-code automation platforms. The ideal candidate will possess deep expertise in business process automation and have the ability to architect, develop, and troubleshoot advanced workflows to drive operational efficiency. #### **Key Responsibilities**: - **Process Analysis & Solution Architecture**: - Analyze business requirements and design comprehensive workflow and business process automation solutions. - Architect scalable, maintainable, and extensible workflow systems that integrate with existing enterprise solutions. - Ensure alignment with business objectives, defining best practices for implementation, scalability, and future-proofing. - **Development**: - Lead and participate in the development of automated workflows using Decisions, Pega, Appian, and other workflow automation technologies. - Establish and enforce coding standards, best practices, and ensure code quality across the team. - Guide the development team in applying low-code principles, reusable components, and efficient workflows to maximize project delivery timelines. - Implement integration strategies between workflow automation platforms and external systems. - **Advanced Troubleshooting**: - Diagnose, analyze, and resolve complex issues within workflows and integrations, employing advanced debugging techniques. - Monitor system performance, identify bottlenecks, and optimize workflows to improve reliability and efficiency. - Proactively identify areas of improvement and ensure stability and resilience of automated processes. - **Team Collaboration & Leadership**: - Work closely with cross-functional teams, including business analysts, project managers, and other development teams to understand requirements and deliver solutions. - Mentor and guide junior developers, providing technical leadership and ensuring consistent application of best practices. - Collaborate with stakeholders to continuously improve workflow efficiency and user experience. #### **Qualifications**: - **Technical Expertise**: - 7+ years of experience in workflow automation and business process management, specifically using Decisions, Pega, Appian, or similar platforms. - In-depth knowledge of workflow design, low-code application development, and business process automation. - Strong understanding of architecture design patterns, system integrations, and process optimization techniques. - Experience with integration of enterprise systems, REST APIs, and middleware. - **Problem-Solving & Troubleshooting**: - Advanced debugging, troubleshooting, and root cause analysis experience in workflow automation environments. - Ability to handle and resolve complex technical challenges effectively and efficiently. - **Leadership & Communication**: - Strong leadership qualities with a proven track record of mentoring and guiding development teams. - Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders. - Ability to work collaboratively in a fast-paced, agile environment. #### **Preferred Qualifications**: - Experience with additional automation platforms or workflow technologies. - Knowledge of cloud-based deployment and integration strategies. - Certifications in Decisions, Pega, or Appian are a plus.

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for Candidate with Case Management knowledge.Intermediate. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : GuideWire BillingCenter Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and designing innovative business solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and present business cases to senior management to secure buy-in for proposed initiatives. Professional & Technical Skills: - Must To Have Skills: Proficiency in GuideWire BillingCenter.- Strong analytical skills to assess business processes and identify improvement opportunities.- Experience in stakeholder management and effective communication.- Ability to translate complex business requirements into actionable solutions.- Familiarity with project management methodologies and tools. Additional Information:- The candidate should have minimum 5 years of experience in GuideWire BillingCenter.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and proposing innovative solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather insights and feedback from stakeholders.- Analyze market trends and competitor strategies to inform business decisions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical skills to assess business needs and identify opportunities for improvement.- Excellent communication skills to effectively convey ideas and solutions to diverse audiences.- Ability to develop and present business cases that justify proposed solutions.- Experience in stakeholder management and collaboration across various teams. Additional Information:- The candidate should have minimum 5 years of experience in Business Requirements Analysis.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and proposing innovative business solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather insights and feedback from stakeholders.- Analyze market trends and competitive landscape to inform business strategies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical skills to assess business needs and translate them into actionable requirements.- Experience in developing business cases and strategic plans.- Ability to communicate effectively with diverse stakeholders at all levels.- Familiarity with process mapping and improvement methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Business Requirements Analysis.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

ABOUT EVERNORTH: Evernorthexists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care,we solve the problems others don’t, won’t or can’t. Position Overview As a Software Engineering Associate Advisor, you will be involved in design, development, testing of Pega PRPC (Pega Rules Process Commander) and related infrastructure. You will be in direct contact with technical leads, delivery managers, system architects, on- and off-shore team members as well as other engineers. Responsibilities Analyze, design and support implementation of business-specific Pega solutions and/or frameworks. Responsible for implementing technical solutions on Pega 8.8.X, and Pega Healthcare Management Ability to create reusable components that can be leveraged across the enterprise for providing top-notch customer experience Ability to translate complex business requirements into functional technical requirements using PegaSystems BPM methodology. Good hands on implementing PEGA integration services, good understanding of PEGA new case management, GetNext, Agents features. Perform regular code and design reviews. Assist with planning and execution of unit, integration and user acceptance testing. Provide regular updates team lead and project manager on project progress and outstanding issues Participates in peer-reviews of solution designs and related code and configurations Supports packaging and deployment of releases Develops, refines, and tunes integrations between applications Analyzes and resolves technical and application problems Adheres to high-quality development principles while delivering solutions on-time and onbudget Provides third-level support to business users Monitors the performance of internal systems Attends scrum ceremony meetings and design sessions. Maximize the efficiency (operational, performance, and cost) of the application assets. Qualifications Required Skills: Technical understanding of Pega Rules Process Commander (PRPC) and Pega product knowledge Proven experience in building and implementing model-driven, enterprise-level business solutions. Proven experience in all phases of software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications. Experience in business process modeling or flow charting Solid communication and presentation skills Prefer Pega certified CSSA or LSA with good knowledge of Java frameworks Required Experience & Education Bachelors’ degree in Computers and +8 years’ experience 9 - 11 years of Pega technology and Pega PRPC implementation experience 5 years of software architecture experience Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organizationwide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Job Summary We are seeking a highly skilled Technology Architect with 8 to 10 years of experience in PEGA technologies. The ideal candidate will have extensive experience in PEGA Upgrade PEGA Frameworks Pega Reporting Pega Platform Pega Application Development Pega Data and Integration Pega User Experience Pega Mobility Pega Case Management and PEGA Decision Hub. Experience in Charles River Advent Geneva Eagle Asset & Wealth Management is a plus. This is a hybrid role with day shifts and no tra Responsibilities Lead the design and implementation of PEGA-based solutions to meet business requirements. Oversee the upgrade and maintenance of PEGA platforms ensuring optimal performance. Provide expertise in PEGA Frameworks to develop scalable and efficient applications. Develop and manage comprehensive PEGA reports to support business decision-making. Ensure seamless integration of PEGA applications with other enterprise systems. Enhance user experience by designing intuitive PEGA user interfaces. Implement PEGA Mobility solutions to support mobile access and functionality. Manage PEGA Case Management processes to streamline business workflows. Utilize PEGA Decision Hub to develop and implement decision strategies. Collaborate with cross-functional teams to ensure successful project delivery. Conduct regular code reviews and provide feedback to development teams. Stay updated with the latest PEGA technologies and industry trends. Mentor junior developers and provide technical guidance. Qualifications Possess a strong background in PEGA Upgrade PEGA Frameworks Pega Reporting Pega Platform Pega Application Development Pega Data and Integration Pega User Experience Pega Mobility Pega Case Management and PEGA Decision Hub. Demonstrate experience in Charles River Advent Geneva Eagle Asset & Wealth Management is a plus. Exhibit excellent problem-solving skills and attention to detail. Show strong communication and collaboration skills. Have the ability to work in a hybrid work model. Display a proactive approach to learning and implementing new technologies. Hold a relevant certification in PEGA technologies. Certifications Required Certified Pega System Architect (CSA) or Certified Pega Senior System Architect (CSSA) Show more Show less

The Digital :Spring Boot, Chordiant JSF UI Development role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Digital :Spring Boot, Chordiant JSF UI Development domain.

The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. Responsibilities: Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed Support expansive and diverse array of products and services Assist with ongoing Lean and process improvement projects Resolve complex problems based on best practice/precedence, escalating as needed Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-4 years of relevant experience Proficient in Microsoft Office Comprehensive knowledge of Dispute process Ability to work unsupervised and apply problem solve capabilities Ability to work occasional weekends to support Pega releases and COB testing Working knowledge of Pega and/or G36 functionality, Continuity of Business (CoB) testing, and creating and resolving Trust Receipts (TR’s) Demonstrated analytical skills and mathematical knowledge Consistently demonstrates clear and concise written and verbal communication skills Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Meet Our Team: The Platform Engineering Organization provides foundational services for the Pega as-a-service Platform, that allow internal and external customers to deploy applications seamlessly integrated into their ecosystem, manage background processes and meet the highest standards of security, performance, scalability and resiliency. The Integration product area offers integration-focused backing services and authoring capabilities that allow our customers to maximize the value from their applications by easily leveraging external data and assets in their app, as well as safely exposing relevant data and digital assets from their Pega apps to other applications in service of their business goals. We continuously evolve our offerings to support current and emerging integration technologies and standards, ensuring our customers can leverage the best tools for their needs. We embed and enforce industry best practices in all our features so that our customers intuitively build resilient, performant, secure and upgradable applications. Picture Yourself at Pega: Pega is a low-code platform for AI-powered decisioning and workflow automation. What You'll Do at Pega: Provide leadership to engineering teams that build platform integration features following the established software development lifecycle (SDLC) and quality standards. Develop, inspire, mentor, and evaluate the engineering team by providing technical training plans, career growth guidance, and continuous feedback. Work towards success of sustenance of Integration features in the platform such as email, Messaging, repository, OLAP and search features. Enable the teams to deliver functionality by collaborating with multiple stakeholders including cross functional teams, architects, product owners, scrum masters and others. Ensure that the delivered work meets functional and technical requirements, and quality standards. Provide technical thought leadership to advance the capabilities of the product and resolve complex issues Review designs and code and provide meaningful feedback, and the detail orientation to follow-up on all technical topics. Maintain Bird’s eye view of team feature ownership and provide recommendations to the leadership on opportunities to improve. Collaborate with cross-functional peers and global leaders to drive various initiatives towards improving product stability. Facilitate innovation to drive towards engineering excellence Who You Are: The manager is responsible for leading the team while also becoming POC for integrating components of Pega Platform. You will lead by example in various initiatives such development best practices, quality, learning, etc. 13 - 16 years of software development experience, preferably in a product development company and 4+ years as a manager. Strong knowledge of Integration related technologies such as REST and messaging frameworks. Experience working with Cloud native databases such as Redshift, Big Query etc. Experience using the following: Core Java, JUnits, tools like IntelliJ/Eclipse, Jenkins, Linux, Kubernetes, Docker and Cloud technologies. Strong understanding of object-oriented programming and design, continuous integration and delivery (CI/CD) Hands-on experience in core java, algorithms, data structures and problem solving. Good knowledge and experience with micro services architecture, Cloud Application Development Platforms, and security capabilities. Strong interpersonal, communication, presentation, analytical, problem-solving skills and mentoring skills. What You've Accomplished: Bachelors / Masters Full-time Degree in computer science or any related field Delivered commercially availability enterprise grade functionality in software products and services Pega Offers You: Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company #Li-CK Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture. We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you! As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Meet Our Team: Pega’s GTM Effectiveness & Enablement team is a dynamic and growing group chartered to drive Pega’s performance to support Pega’s growth objectives. With a global footprint and a passion for innovation, we are energized by the power of technology to transform how we enable our teams. From leveraging cutting-edge AI tools to delivering data-driven insights and just-in-time learning, we are reimagining what great enablement looks like in a fast-paced, digital-first world. Our team thrives on collaboration, curiosity, and a relentless focus on outcomes—partnering across the business to equip our go-to-market teams with the knowledge, skills, and confidence they need to succeed today and lead tomorrow. Picture Yourself at Pega: At Pega, you’ll be part of a purpose-driven, forward-thinking team where innovation meets impact. Picture yourself in a global role, embedded in a high-energy Go-To-Market (GTM) Enablement & Effectiveness team that’s reimagining how we educate and empower the next generation of Pega technologists. You'll help shape and scale Pega’s University Academic Program (UAP), serving as the bridge between our world-class technology and the students and educators bringing it to life. Here, you'll collaborate across marketing, curriculum design, and regional field teams—all while leveraging cutting-edge tools and data to drive smarter, faster learning outcomes. If you're excited by transformation and motivated by measurable impact, you’ll thrive at Pega. What You'll Do at Pega: In this role, you’ll lead and execute on the strategic expansion of Pega’s University Academic Program. You’ll own the activation and adoption strategy, developing scalable, reusable enablement that fuels consistent global growth. You’ll shape content strategy by analyzing CSAT data, offering key insights to the Curriculum Development Center of Excellence (COE), and collaborating to craft high-impact digital and social campaigns that amplify UAP engagement. You'll ensure all touchpoints—professor support, marketing materials, enablement documentation—are seamless, current, and compelling. Through smart use of AI tools and on-demand resources, you’ll empower professors and students to succeed with self-service access, while also serving as the primary liaison for all UAP academic partnerships. Who You Are: You are a strategic enablement leader with a strong program management mindset and an entrepreneurial spirit. You’re passionate about education and innovation at a global scale—and you understand the importance of creating lasting relationships to drive adoption. You thrive on complexity, quickly turning high-level ideas into actionable strategies. Whether you’re analyzing content feedback, building scalable processes, or developing tools to support global users, you do it with clarity, collaboration, and an eye toward continuous improvement. You’re equally comfortable presenting to senior stakeholders as you are supporting educators in the classroom, and you’re fluent in both the language of enterprise software and modern learning. What You've Accomplished: You bring over 14 -20 years of experience crafting and executing enablement strategies that drive measurable business results. You’ve led large-scale, cross-functional projects and influenced diverse stakeholder groups to align around a common vision. You’ve built repeatable processes, modernized content delivery with AI and digital tools, and created self-service ecosystems that empower users at scale. You’ve developed marketing materials and content strategies in collaboration with design and curriculum teams, and you’ve served as a trusted advisor to academic partners and internal stakeholders alike. Most importantly, you’ve turned enablement into a strategic growth engine—translating technical complexity into engaging, real-world learning that prepares students to thrive in a digital economy. Pega Offers You: Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company #Li-CK Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture. We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you! As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Roles and Responsibilities Guide delivery teams based on project needs Ensure the delivery chain executes smoothly Ensure construction of software adheres to the handbooks and best practices Drive and analyse client and end-user feedback to discover opportunities to improve the overall user experience throughout the design process and product lifecycle Work directly with client stakeholders and end-users to design end-to-end experiences using participatory and iterative design techniques including observational studies, user interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behaviour and verify design concepts Execute full software development life cycle right from requirement gathering till production support Design, develop, implement and maintain BPM/CRM application software using PEGA platform Lead development team and coordinate with developers at different delivery centres across the globe Verify all functional and technical requirements are covered in completed technical designs and build Work with users/servicing team to build a solution that improves servicing capability and productivity Qualifications M.Sc., MCA., BE., Range of Year Experience-Min Year 5 Range of Year Experience-Max Year 7

Role: Senior PEGA Developer Work on developing and maintaining applications built on the Pega platform. Understand the requirements and design of the applications. Write code in Java and JavaScript programming languages. Test and debug the applications. Deploy applications on the servers. Monitor the performance of the applications and make necessary changes. Troubleshooting application problems, code errors, and bottlenecks; Performing system performance tests. Qualifications M.Sc., MCA., BE., Range of Year Experience-Min Year 3 Range of Year Experience-Max Year 5