1457 Pega Jobs - Page 47

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Role: Pega Senior Consultant (Pega LSA) Location: Chennai Work Mode: 5 days work from office Technical Behavioral Competencies: CPLSA (Certified Pega Lead System Architect) (Mandatory) Have hands on experience in PEGA V 7.1 or higher versions. (Mandatory) Nice to have PEGA Upgrade experience SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Direct Responsibilities: To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected To be involved in support if a major problem in production arises To participate in out-of-hours / daytime support as required To escalate risks / issues to IT management Designing an Enterprise Class Structure for the application. Workflow Design and understanding of tool s capabilities. Internal/External Services Integration. Contributing Responsibilities Able to prepare the status reports for weekly updates with stakeholders Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc. Able to prepare the technical and functional documents for the project activities. Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organization. Soft Skills and Additional Requirements: Must be able to work closely with end users and developers Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Effective communication with all stakeholders/teams. #Eviden

The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. Responsibilities: Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed Support expansive and diverse array of products and services Assist with ongoing Lean and process improvement projects Resolve complex problems based on best practice/precedence, escalating as needed Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-4 years of relevant experience Proficient in Microsoft Office Comprehensive knowledge of Dispute process Ability to work unsupervised and apply problem solve capabilities Ability to work occasional weekends to support Pega releases and COB testing Working knowledge of Pega and/or G36 functionality, Continuity of Business (CoB) testing, and creating and resolving Trust Receipts (TR’s) Demonstrated analytical skills and mathematical knowledge Consistently demonstrates clear and concise written and verbal communication skills Education: Graduation This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting Show more Show less

Job Summary We are looking for a Technical Lead with 4 to 8 years of experience in Pega technologies. The ideal candidate will have expertise in Pega Reporting Pega Platform Pega Application Development Pega Data and Integration Pega User Experience Pega Mobility Pega Case Management and PEGA Decision Hub. Experience in Charles River Advent Geneva Eagle and Asset & Wealth Management is a plus. This is a hybrid role with day shifts and no travel required. Responsibilities Lead the development and implementation of Pega applications to meet business requirements. Oversee the design and architecture of Pega solutions to ensure scalability and performance. Provide technical guidance and mentorship to junior developers on Pega best practices. Collaborate with cross-functional teams to gather and analyze requirements for Pega applications. Develop and maintain Pega reports to provide insights and support decision-making processes. Integrate Pega applications with other systems and data sources to ensure seamless data flow. Enhance user experience by designing intuitive and user-friendly Pega interfaces. Implement Pega mobility solutions to support mobile access and functionality. Manage Pega case management processes to ensure efficient workflow and case resolution. Utilize PEGA Decision Hub to implement decision strategies and improve business outcomes. Ensure compliance with industry standards and best practices in Pega development. Conduct code reviews and ensure the quality and maintainability of Pega applications. Troubleshoot and resolve issues related to Pega applications and integrations. Qualifications Must have strong experience in Pega Reporting Pega Platform Pega Application Development Pega Data and Integration Pega User Experience Pega Mobility Pega Case Management and PEGA Decision Hub. Nice to have experience in Charles River Advent Geneva Eagle and Asset & Wealth Management. Must have excellent problem-solving and analytical skills. Must have strong communication and collaboration skills. Must have the ability to work in a hybrid work model. Must have the ability to work in day shifts. Must have the ability to mentor and guide junior developers. Must have the ability to design and implement scalable Pega solutions. Must have the ability to develop and maintain Pega reports. Must have the ability to integrate Pega applications with other systems. Must have the ability to enhance user experience in Pega applications. Must have the ability to manage Pega case management processes. Must have the ability to utilize PEGA Decision Hub for decision strategies. Certifications Required Certified Pega Business Architect (CPBA) Certified Pega System Architect (CPSA) Show more Show less

Should have Pega basics concept of CSA & CSSA cleared Good knowledge on Integration (at least REST api must have) Well versed with core features such as Activities, DT, Decision rules DPages work & SQL Knowledge Java / Javascript knowledge

Hyderabad, India Job ID: R-1072493 Apply prior to the end date: June 24th, 2025 When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing… The MarTech team of Product & Marketing Org leverages AI/ML, Pega Customer Decisioning Hub technology, and agile software development to enhance customer and sales representative experiences across engagement systems. As part of the MarTech Pega Decisioning team, responsibilities include designing and implementing Pega-based solutions to optimize customer experience. This role involves collaboration with global teams in the USA and India, including product owners, Pega developers, architects, data scientists, front-end team members, and other stakeholders throughout the project lifecycle. Key duties include developing decisioning and recommendation strategies for personalization and utilizing data science/decisioning science skills to build and continuously optimize Next Best Experience (NBx) logic. Key responsibilities include: Local Functional/Technical Subject Matter Expert (SME): Develop a deep understanding of Verizon Business, customer-used applications, and call center operations. Partner with US counterparts and the Global Technology Solutions (GTS) team to understand the design and architecture of solutions. Solution Implementation: End-to-end analysis, build, optimization & execution of NBx strategies for key customer engagements Stakeholder with business/channel teams to ensure improvements in personalization e.g offer costs, improved sales funnel, increased product attach etc. Collaboration & Communication: Work closely with geographically diverse teams in the US and India. Act as the primary point of contact for the India team, providing updates to US counterparts and escalating issues as needed. Present to senior onshore and offshore leaders and stakeholders Continuous Learning: Stay current on the latest advancements and best practices in Pega tools and technologies. Share knowledge and insights with the team to foster innovation and technical excellence. Mentoring & Leadership Provide technical guidance and leadership to the team Engage the team and enable them thru needed tools & accesses What we’re looking for… You take a lot of pride in your work and as a self-starter you enjoy learning new skills and taking on new tasks. While you work well independently, your team orientation and collaborative nature make you an effective Technical leader. No stranger to succeeding in a fast-paced, ever-changing marketing environment, you balance competing priorities with ease. Talking to people comes very naturally to you and as a strong communicator you can effectively explain issues and resolutions to all levels of the organization. You are detail oriented and forward thinking, looking for the future-proof solution. You are great at influencing up, down, and across groups. You’ll need to have: A Bachelor's degree in Computer Science, Information Technology, or a related field. Six or more years of proven work experience as a data scientist or a marketing technology experience with Pega or similar tools Hands-on expertise using Pega CDH as a Decisioning Strategy (LDA certification strongly preferred) Strong knowledge of relational databases and/Or NoSQL databases. Team management experience. Executive grade presentation skills with emphasis on storytelling and cross-functional alignment. Experience working with business stakeholders and operations to coordinate adoption of projects Hands on experience with Adobe Analytics, Tableau and other reporting and analytics tools Ability to identify, trouble shoot, and resolve problems across the digital ecosystem. Exceptional communication skills; written, oral and presentation. Managed products from ideation through development to launch. Excellent problem solving skills with attention to detail and a strong sense of ownership. Even better if you have one or more of the following: Understanding/Experience MarTech Tools - Adobe Analytics/Google Analytics/Marketo 4-6 years experience in Marketing/CX space, preferably B2B Telco Convey your ideas in compelling and persuasive ways to a variety of audiences. Led a team to achieve goals. Proven ability to manage deadlines in a highly-complex, fast-paced environment. Excellent analytical and critical thinking skills Experiencing leading product teams, especially cross-functional teams, with ability to execute on multiple assignments independently and proactively. Mentor team members, foster their growth, and identify areas for skill enhancement Innovation mindset If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. #VBGDXP Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Apply Now Save Saved Open sharing options Share Related Jobs Principal Engineer - Pega CDH Save Hyderabad, India Technology Principal Engineer - Technology Strategy - Adobe (AEP/Adobe Experience Cloud/Marketo/AJO) Save Hyderabad, India Technology Senior Manager -Tech Strategy - Adobe (AEP/Adobe Experience Cloud/Marketo/AJO) Save Hyderabad, India Technology Shaping the future. Connect with the best and brightest to help innovate and operate some of the world’s largest platforms and networks.

Meet Our Team: Pega provides cutting-edge solutions for some of the world's largest organizations that solves real business problems within a matter of a few weeks without writing lot of code. One of the most visible part of any application is the user interface: it needs to look professional, aligned with the design system, should be responsive and perform well on all devices. The UI must be accessible and work well on different browsers. That's a challenging set of expectations to meet. That's where you come in. You will be joining the front-end development group and will build the UI component library using some of the latest technologies and frameworks. You will help deliver the user interface for our suite of CRM applications and will collaborate very closely with our design team to bring our design system to life. Picture Yourself at Pega: Pega is changing the way the world builds software. In this role, you'll help us define and deliver the next generation of the Pega Infinity & Launchpad platform, driving the no-code capabilities that enable our clients to build amazing user interface and rapidly deploy them in a matter of weeks. This is your chance to get hands-on with leading-edge technology and showcase how to use the latest web technology to deliver some easy to use UI components for the Pega Infinity platform and our different applications. This is a unique opportunity to rapidly accelerate your career and interact with senior and executive management at a fast-paced and rapidly growing company. What You'll Do at Pega: You'll extend our UI library of functional components and layouts and implement some of the UI for our suite of applications. Work on a very innovative team that is driving company growth Collaborate with the UX design group and other stakeholders to implement the design system into functional components You'll build accessible components and also assist in closing the accessibility gaps within our suite of applications Look outward to identify technologies and trends to improve our UI capabilities and keep abreast of latest web and accessibility standards Assist with the resolution of urgent UI customer issues Participate in building applications for critical opportunities and go live Who You Are: You are a front-end developer who is passionate about web technologies and 3rd party frameworks, has a critical eye for detail and is obsessed with delivering 'consumer-grade' experiences. You drive towards excellence and demand nothing short of excellence from those around you. You're looking to work within a culture that values urgency and teamwork in a collegial and supportive environment You are detailed oriented and have a strong visual eye that helps you understand a creative UX design and convert it to actual UI components and pages You thrive in a fast-paced, collaborative, team-oriented, and cross-functional environment You are passionate about design, the latest web technologies and standards and how to build professional looking user interfaces You understand the importance of delivering high quality code with excellent code coverage using unit and integration tests You are a thought leader who expresses facts, thoughts, and ideas in a clear, concise, convincing, and organized manner You drive to find simple solutions to complex problems What You've Accomplished: Minimum of 2-4 years of working as a front-end developer using the latest web technologies and frameworks Experience in Angular and/or ReactJS Strong understanding of JavaScript, HTML5, CSS3, ES6 and related web technologies Experience of writing automation scripts using JEST/RTL, Puppeteer, and Angular testing frameworks (Jasmine, Karma, Protractor) Experience with common front-end development tools such as Babel, Webpack, NPM, Angular CLI, etc Understanding of CSS pre-processors, such as LESS and SASS, state management libraries like Redux, RXJS, NgRx Experience in developing responsive UI Built UI components that deliver an amazing user experience Proficient understanding of code versioning tools like Git Experience with accessibility, cross-browser issues and security Bachelor's degree in Computer Science or similar field Pega Offers You: Gartner and Forrester acclaimed technology leadership across our categories of products in a massive emerging market Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company #LI-DB1 AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. In this role, you’re expected to: Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed Support expansive and diverse array of products and services Assist with ongoing Lean and process improvement projects Resolve complex problems based on best practice/precedence, escalating as needed Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. As a successful candidate, you’d ideally have the following skills and exposure: 2-4 years of relevant experience Proficient in Microsoft Office Comprehensive knowledge of Dispute process Ability to work unsupervised and apply problem solve capabilities Ability to work occasional weekends to support Pega releases and COB testing Working knowledge of Pega and/or G36 functionality, Continuity of Business (CoB) testing, and creating and resolving Trust Receipts (TR’s) Demonstrated analytical skills and mathematical knowledge Consistently demonstrates clear and concise written and verbal communication skills Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Operations - Core - Job Family: Operations Support - Time Type: Full time - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

JOB DESCRIPTION Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Our company At Adobe, we are changing the world. How? We give people the tools to bring their ideas to life and create content that makes life more fun and work more meaningful. We give businesses and organizations the power to truly engage their customers. We are the ones behind the gorgeously designed content that streams across your laptop, TV, phone, and tablet every day-and we're the ones who harness the massive power of big data to help companies move from data to insight and insight to action by delivering content that people crave most.We're a company that understands that product innovation comes from people innovation, and that's why we invest in cultivating leaders throughout the organization. If you're passionate about leading from where you sit, join us.The challenge Adobe Technical Support Product Consultants deliver accurate and timely technical support to Digital Marketing customers via telephone and email. They handle support issues of a complex and technical nature with varying degrees of priority, all while delighting Adobe customers. Technical Support Consultants address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. They carry out projects as assigned and support other team members to represent Adobe in a professional manner.What you will do • Provides technical support via telephone and email and thoroughly logs all interactions in respective support cases.• Validates and reports customer submitted product bug reports with precision.• Educates customers on the use of Digital Marketing products.• Assists in testing new and enhanced products.• Handles projects expertly and within stated timelines.• Fully owns cases in their name and contributes to success of "Global teams".• Identifies trends and potential issues and quickly communicates with affected parties.• Support sustainable & scalable software solutions for Adobe's largest customers.• Helps maintain accurate and complete product documentation.• Treat each case as an opportunity to delight customers, despite factors outside control of consultant (such as product limitations or dependencies on third parties)• Ready to work in night shift. Weekend or holiday coverage required in rotation with team.• Assists in special projects and other duties as assigned.Deep technical Competence • Must have, Deep knowledge and understanding of HTML, JavaScript, CSS, Perl, Web 2.0, and web services.• Knowledge of Internet/Digital Marketing concepts, Mobile, DTM, Tag Management.• Experience with SQL and database management.• Experience with data insertion and reporting APIs, SOAP, REST and PHP• Knowledge of Mobile and Video programming solutions• Knowledge of Experience with Tag Management tools• Desirable to have experience using Adobe Solutions like, Adobe Experience Platform, Analytics, Target, Audience Manager, or other web analytics and optimization tools, in or out of the Adobe Marketing Cloud.• Demonstrable ability to diagnose and fix complex analytic implementation issues.• Practical understanding of JQuery, Angular JS, Any JS Framework• Working knowledge of API (Application Programming Interface)• Ability to identify, research and quantify business problems using statistical analyses on large data sets.• Evidence of leading multi-platform Adobe solutions as a product owner, technical client service lead or solution consultant• Adobe Experience Cloud tool certification (Either of: Adobe Campaign, Adobe Experience Platform, Adobe Target, Adobe Analytics are desirable)• General knowledge about working with Google, Tealium, Salesforce and Pega technologies• Some experience of digital marketing, CRO, digital analytics, decisioning, campaign planning, creative and UX disciplinesAdobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

JOB DESCRIPTION Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Job DescriptionThe ChallengeThe Technical Support Consultant for Adobe solution will provide Technical Support for Adobe Digital Experience Customers. Key elements of the role involve handling technical issues and ensuring our customers are set up for success. You will field questions, log and work on high priority issues, meet with Customers regularly, and manage escalations while working with the extended Adobe Support team (Support and Engineering). The over-arching goal is to ensure that you can anticipate and avoid issues, identify and mitigate against risk.When necessary, you may be required to go onsite to expedite the resolution of a technical issue, or as part of an overall Customer experience improvement exercise. Team members will be required to fully document all customer cases, customer problem interactions, and customer environment details to ensure complete regular Customer Account reviews. The objective of this group is to create memorable Customer Experiences for our most strategic Customer resulting in Customers being wildly successful using our products.What you’ll doThe first point of contact for customers concerns relating to technical issuesCustomers advocate and represent their needs with internal product teamsProvide extremely timely response/resolution to technical and product inquiriesProvides resolution results within established Service Level Agreement GuidelinesAwareness of Customer business priorities & key eventsProvides proactive Issue Status updates to required partiesRecord and document all issues related to customers within established process guidelinesTrouble-shoot/qualify cases before escalating into EngineeringAnswering questions regarding product functionality and usageEnable product features included in the contract which Customer can’t enable themselves through the admin consoleTroubleshoot implementation problemsWorks on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors; exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results; networks with key contacts outside areas of their own expertise; may have matrix reporting relationships across business units. Uses professional concepts and Adobe objectives to resolve a wide range of difficult issues in creative and effective ways.Occasionally, we need to engage subject matter experts in situations warranting a deeper level of knowledge/expertise. Regular collaboration with teams via scrums, queue bashes and other interactions to learn new concepts and resolve complex issues, sometimes leading the sessions.Accelerated ability to comprehend and simulate/replicate customer reported issues leveraging all the relevant channels of knowledge (documentation, communities, knowledgebase, peers, etc.) Demonstrates Intermediate to Expert troubleshooting skills.Strong personal organization skillsAbility to multi-task and prioritize job requirements What you need to succeedAt least five years’ experience in a customer support environment, preferably in a high- tech enterprise settingRegularly demonstrates advanced ability to interpret customer business needs and issue impact to both the customer and Adobe; ability to communicate the business impact effectively to internal associates to accelerate resolution and limit the overall business impactActs independently and demonstrates entrepreneurial perspective in figuring out methods and procedures on new assignments; may supervise the activities of others; exercises considerable latitude in figuring out objectives and approaches to assignment; effects of decisions may be long-lasting and influence the future course of AdobeExcellent communication skills, both written and verbalAbility to systematically and effectively troubleshoot problems while ensuring customer satisfaction within stated service level goalsStrong ability to identify, research and quantify business problems using statistical analyses on large data setsProven ability to diagnose and troubleshoot complex implementation issuesKnowledge of Mobile and Video programming solutionsKnowledge of Experience with Tag Management toolsDesirable to have experience using Adobe Solutions like, Adobe Experience Platform, Analytics, Target, Audience Manager, or other web analytics and optimization tools, in or out of the Adobe Experience Cloud.Proven ability to diagnose and troubleshoot complex analytic implementation issues.Ability to identify, research and quantify business problems using statistical analyses on large data sets.Evidence of leading multi-platform Adobe solutions as a product owner, technical client service lead or solution consultantAdobe Experience Cloud tool certification (either Adobe Campaign, Adobe Experience Platform, Adobe Target, Adobe Analytics are desirable)General knowledge about working with Google, Tealium, Salesforce and Pega technologiesAdvanced level Excel and PowerPointSome experience of digital marketing, CRO, digital analytics, decisioning, campaign planning, creative and UX disciplinesExperience with JavaScript, jQuery, HTML and CSS, Angular JS, Any JS FrameworkExperience with SQL and database management.Experience with data insertion and reporting APIs, SOAP, REST and PHPThinks ‘out-of-the-box’ to creatively resolve advanced development problemsDebugging of customer codeExperience in a wide range of computer operating systems and software with emphasis on installation, troubleshooting, upgrading, integration and client/server operations is desired.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

You will be responsible for developing and maintaining applications built on the Pega platform. Should have experience in Java and JavaScript programming also be familiar with relational databases such as Oracle or MySQL. Test and debug the applications. Deploy applications on the servers. Coordination with the project manager to ensure that the business architecture meets the customer's needs. Monitor the performance of the applications and make necessary changes. Bringing company databases, legacy software, and online services together. Troubleshooting application problems, code errors, and bottlenecks; Performing system performance tests. Keeping the privacy of all system programs intact. You will be involved in all aspects of the software development life cycle, from requirements gathering to deployment and support. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... What you’ll be doing... You’ll be leading multiple software engineering teams internally and externally to design and develop complex software architecture for Digital Sales and Mobile Application. Digital Channel being a high-volume application and the face of Verizon to the world, performance in this case is of paramount importance and also customer experience cannot be ignored. This single, scalable system enables our customers to access one of the largest globally integrated networks. Your work will help us to stay at the forefront of technology and positively impact the customer experience. Responsibilities also include organizational leadership, project management, business process subject matter expertise to implement solutions, quality management, business acceptance testing, and communication of the improvement initiatives. Delivering Critical programs for Verizon Mobile app and Digital Sales Providing direction and guidance on strategic initiatives from inception to implementation. Creating self-serving, self-sufficient teams of business process solution architects and support personnel. Adopting Gen AI on device SLM Assisting the team on finding solutions for obstacles to meet committed deliverables. Providing process and application expertise, plan and guide division of work across team members. Utilizing business process insight and application knowledge. Building a culture of highly motivated team members that are focused on speed and agility resulting in customer satisfaction through innovation and silo busting. Developing talent, mentor and coach teams to drive continuous growth and improvement with focus on reducing time to market on our strategic goals, understanding business criticality, and removing complexity. Working closely with external teams to define release content and ensure growth of the platform to meet competitive demands. Leading a pillar in Mobility COE Leading and mentoring engineering web and application programming interface teams through software platform releases, ensuring products are on spec, architecturally sound, and delivered on time. Supporting customers with major platform issues and coordinating triage efforts to solve them. Documenting and maintaining architectural guidance to ensure performance and scalability of the platform. Adhering to industry standards and best practices and understanding emerging technologies and trends to continuously improve the systems, application, infrastructure, and processes. What We’re Looking For... You get excited by the possibilities that technology creates and how it can improve the way we do business. Applying your analytical skills and expertise to solve complex problems is personally rewarding. With strong written and verbal communication abilities, you’re able to cut through technical jargon to describe complex concepts in a way everyone can understand. People know you for your strong leadership and the way you inspire teams to perform at their best. No stranger to working in a fast-paced environment, you convey a sense of urgency and handle multiple competing priorities with ease, never missing a deadline. You’ll Need To Have Bachelor’s degree or six or more years of work experience. Six or more years of experience in handling Mobile application Three or more years of experience in handling Digital eCommerce Web Applications Six or more years of relevant work experience. Experience in leading and building applications on Mobile native architecture and tech stack. Strong experience in successfully handling big and complex projects using the React JS, Java, Spring reactive framework and micro services along with hands-on experience in building cloud native applications. Experience in either Swift UI or Kotlin Experience in progressive transformation, technology enablement & innovation Experience in managing larger teams Good understanding of enterprise service platforms and their impact in overall customer experience. Strong background in stakeholder and partner management along with cross-functional collaboration. Excellent analytical, written and oral communication skills, and be able to explain complex concepts both concisely and simply. Demonstrated ability to drive projects in Agile and be able coach and mentor the teams on best practices. Even better if you have one or more of the following: Knowledge on Tools like Site catalyst, Firebase, Crashlytics, Quantam Merticsetc.. Knowledge on Security concepts will be added advantage. Knowledge and experience in AEM. Knowledge and experience in PEGA. Knowledge and experience with any BPM tools. Knowledge and experience with SRE practice. Knowledge on AI/ML and Voice bot Knowledge on Cloud, Containerization, DevOps, Agile, Cassandra and other emerging technologies. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What You’ll Be Doing... What you’ll be doing... You’ll be leading multiple software engineering teams internally and externally to design and develop complex software architecture for Digital Sales and Mobile Application. Digital Channel being a high-volume application and the face of Verizon to the world, performance in this case is of paramount importance and also customer experience cannot be ignored. This single, scalable system enables our customers to access one of the largest globally integrated networks. Your work will help us to stay at the forefront of technology and positively impact the customer experience. Responsibilities also include organizational leadership, project management, business process subject matter expertise to implement solutions, quality management, business acceptance testing, and communication of the improvement initiatives. Delivering Critical programs for Verizon Mobile app and Digital Sales Providing direction and guidance on strategic initiatives from inception to implementation. Creating self-serving, self-sufficient teams of business process solution architects and support personnel. Adopting Gen AI on device SLM Assisting the team on finding solutions for obstacles to meet committed deliverables. Providing process and application expertise, plan and guide division of work across team members. Utilizing business process insight and application knowledge. Building a culture of highly motivated team members that are focused on speed and agility resulting in customer satisfaction through innovation and silo busting. Developing talent, mentor and coach teams to drive continuous growth and improvement with focus on reducing time to market on our strategic goals, understanding business criticality, and removing complexity. Working closely with external teams to define release content and ensure growth of the platform to meet competitive demands. Leading a pillar in Mobility COE Leading and mentoring engineering web and application programming interface teams through software platform releases, ensuring products are on spec, architecturally sound, and delivered on time. Supporting customers with major platform issues and coordinating triage efforts to solve them. Documenting and maintaining architectural guidance to ensure performance and scalability of the platform. Adhering to industry standards and best practices and understanding emerging technologies and trends to continuously improve the systems, application, infrastructure, and processes. What We’re Looking For... You get excited by the possibilities that technology creates and how it can improve the way we do business. Applying your analytical skills and expertise to solve complex problems is personally rewarding. With strong written and verbal communication abilities, you’re able to cut through technical jargon to describe complex concepts in a way everyone can understand. People know you for your strong leadership and the way you inspire teams to perform at their best. No stranger to working in a fast-paced environment, you convey a sense of urgency and handle multiple competing priorities with ease, never missing a deadline. You’ll Need To Have Bachelor’s degree or six or more years of work experience. Six or more years of experience in handling Mobile application Three or more years of experience in handling Digital eCommerce Web Applications Six or more years of relevant work experience. Experience in leading and building applications on Mobile native architecture and tech stack. Strong experience in successfully handling big and complex projects using the React JS, Java, Spring reactive framework and micro services along with hands-on experience in building cloud native applications. Experience in either Swift UI or Kotlin Experience in progressive transformation, technology enablement & innovation Experience in managing larger teams Good understanding of enterprise service platforms and their impact in overall customer experience. Strong background in stakeholder and partner management along with cross-functional collaboration. Excellent analytical, written and oral communication skills, and be able to explain complex concepts both concisely and simply. Demonstrated ability to drive projects in Agile and be able coach and mentor the teams on best practices. Even better if you have one or more of the following: Knowledge on Tools like Site catalyst, Firebase, Crashlytics, Quantam Merticsetc.. Knowledge on Security concepts will be added advantage. Knowledge and experience in AEM. Knowledge and experience in PEGA. Knowledge and experience with any BPM tools. Knowledge and experience with SRE practice. Knowledge on AI/ML and Voice bot Knowledge on Cloud, Containerization, DevOps, Agile, Cassandra and other emerging technologies. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less

Meet Our Team Pega provides cutting-edge solutions for some of the world's largest organizations that solves real business problems within a matter of a few weeks without writing lot of code. One of the most visible part of any application is the user interface: it needs to look professional, aligned with the design system, should be responsive and perform well on all devices. The UI must be accessible and work well on different browsers. That's a challenging set of expectations to meet. That's where you come in. You will be joining the front-end development group and will build the UI component library using some of the latest technologies and frameworks. You will help deliver the user interface for our suite of CRM applications and will collaborate very closely with our design team to bring our design system to life. Picture Yourself At Pega Pega is changing the way the world builds software. In this role, you'll help us define and deliver the next generation of the Pega Infinity & Launchpad platform, driving the no-code capabilities that enable our clients to build amazing user interface and rapidly deploy them in a matter of weeks. This is your chance to get hands-on with leading-edge technology and showcase how to use the latest web technology to deliver some easy to use UI components for the Pega Infinity platform and our different applications. This is a unique opportunity to rapidly accelerate your career and interact with senior and executive management at a fast-paced and rapidly growing company. What You'll Do At Pega You'll extend our UI library of functional components and layouts and implement some of the UI for our suite of applications. Work on a very innovative team that is driving company growth Collaborate with the UX design group and other stakeholders to implement the design system into functional components You'll build accessible components and also assist in closing the accessibility gaps within our suite of applications Look outward to identify technologies and trends to improve our UI capabilities and keep abreast of latest web and accessibility standards Assist with the resolution of urgent UI customer issues Participate in building applications for critical opportunities and go live Who You Are You are a front-end developer who is passionate about web technologies and 3rd party frameworks, has a critical eye for detail and is obsessed with delivering 'consumer-grade' experiences. You drive towards excellence and demand nothing short of excellence from those around you. You're looking to work within a culture that values urgency and teamwork in a collegial and supportive environment You are detailed oriented and have a strong visual eye that helps you understand a creative UX design and convert it to actual UI components and pages You thrive in a fast-paced, collaborative, team-oriented, and cross-functional environment You are passionate about design, the latest web technologies and standards and how to build professional looking user interfaces You understand the importance of delivering high quality code with excellent code coverage using unit and integration tests You are a thought leader who expresses facts, thoughts, and ideas in a clear, concise, convincing, and organized manner You drive to find simple solutions to complex problems What You've Accomplished Minimum of 2-4 years of working as a front-end developer using the latest web technologies and frameworks Experience in Angular and/or ReactJS Strong understanding of JavaScript, HTML5, CSS3, ES6 and related web technologies Experience of writing automation scripts using JEST/RTL, Puppeteer, and Angular testing frameworks (Jasmine, Karma, Protractor) Experience with common front-end development tools such as Babel, Webpack, NPM, Angular CLI, etc Understanding of CSS pre-processors, such as LESS and SASS, state management libraries like Redux, RXJS, NgRx Experience in developing responsive UI Built UI components that deliver an amazing user experience Proficient understanding of code versioning tools like Git Experience with accessibility, cross-browser issues and security Bachelor's degree in Computer Science or similar field Pega Offers You Gartner and Forrester acclaimed technology leadership across our categories of products in a massive emerging market Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Job ID: 21968 Show more Show less

Summary about Organization A career in our Advisory Acceleration Center is the natural extension of PwC’s leading global delivery capabilities. The team consists of highly skilled resources that can assist in the areas of helping clients transform their business by adopting technology using bespoke strategy, operating model, processes and planning. You’ll be at the forefront of helping organizations around the globe adopt innovative technology solutions that optimize business processes or enable scalable technology. Our team helps organizations transform their IT infrastructure, modernize applications and data management to help shape the future of business. An essential and strategic part of Advisory's multi-sourced, multi-geography Global Delivery Model, the Acceleration Centers are a dynamic, rapidly growing component of our business. The teams out of these Centers have achieved remarkable results in process quality and delivery capability, resulting in a loyal customer base and a reputation for excellence. Skills & Qualifications B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/MCA with a minimum of 5 years of experience. Minimum of 5 years of experience working with the Pega platform, analyzing, designing, and creating business requirements and specifications in the Pega application. Strong understanding of Pega platform, including case management, decisioning, and integration capabilities. Work closely with business stakeholders, technical teams, and end-users to translate business requirements into efficient, scalable, and functional solutions within the Pega platform. Analyze business processes and identify opportunities for Pega-based automation and optimization. Develop Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and User Stories. Collaborate with development and business teams to define clear and testable acceptance criteria. Provide comprehensive test coverage to ensure the quality of software releases. Actively participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives. Identify and report bugs, and validate fixes in a detailed and structured manner Certified Pega Business Architect certification required. Experience with tools such as JIRA, Confluence, Visio, etc. Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels. Should cross skill and cross train as per the business requirements. Work location: Applicant should be willing to work from Hyderabad/Bengaluru (Bangalore) locations. Applicant should be willing to work in second shift (2pm – 11pm). Certification Preferred Pega Certified Senior System Architect Any other low code / BPM certifications Show more Show less

Company description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly value. Overview We are looking for a skilled Pega Developer with 5-7 years of experience who can lead a small team of developers while actively contributing to the design and implementation of Pega applications. The ideal candidate will have a strong grasp of Pega PRPC, experience in agile project delivery, and a passion for mentoring team members and ensuring code quality. Key Responsibilities: Design and develop Pega BPM solutions in accordance with best practices and project standards. Lead a team of 3-5 developers in day-to-day development tasks and ensure timely delivery of sprint goals. Translate business and functional requirements into technical designs and Pega solutions. Perform peer code reviews and ensure adherence to coding standards. Guide junior developers on Pega concepts, tools, and performance tuning. Collaborate with business analysts, QA engineers, and other cross-functional teams. Manage and resolve technical issues across development and UAT environments. Participate in sprint planning, estimations, and status reporting to project stakeholders. Coordinate with solution architects to align technical solutions with enterprise architecture. Qualifications Required Qualifications: 5-7 years of hands-on Pega PRPC development experience. Certified Pega CSA (Certified System Architect) and CSSA (Certified Senior System Architect) , Pega CPDC (added advantage). Strong knowledge of Pega case management, flow rules, declaratives, activities, data pages, integrations, etc. Experience with REST/SOAP API integration, connectors/services, and authentication protocols. Hands on experience in working with Constellation UI would be sought for. Pega Gen AI features utilization would be sought for. Experience with Pega Decisioning, Pega Customer Service, or Pega Marketing is a plus. Proven ability to lead small teams, conduct code reviews, and manage delivery pipelines. Familiarity with Agile/Scrum methodology and related tools (e.g., JIRA, Confluence). Solid understanding of relational databases (Oracle, PostgreSQL, SQL Server). Preferred Skills: Exposure to Pega 8.x and App Studio/Dev Studio features. Basic knowledge of DevOps, version control (e.g., Git), and CI/CD tools (e.g., Jenkins). Experience in domains such as banking, insurance, healthcare, or telecom is a plus. Excellent communication, analytical, and interpersonal skills. Additional information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments, identifying high-level customer requirements, and developing business solutions to achieve the vision. You will also develop a business case to realize these opportunities. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the development of business strategies.- Analyze business processes and recommend improvements.- Create and maintain business architecture documents. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical.- Strong understanding of business process modeling.- Experience in defining business requirements.- Knowledge of ERP implementation best practices.- Hands-on experience in business process optimization. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics 365 ERP Technical.- This position is based at our Pune office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : SAP Ariba Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities :1.To work as SAP Ariba Consultant2.Should be able to lead SAP Ariba projects3.Requirement gathering, preparation of BBP and fit-gap analysis4.Configuration, Prepare Testing Scenarios and Test Scripts, Prepare Functional Specifications for custom developed functionalities 5.Conduct client workshops on procure-to-pay process6.Prepare cutover strategies and issue resolution post Go Live Technical Experience :1.Must have 5-8 years of experience in Sourcing & Procurement domain2.Must have experience in 4 to 6 SAP projects as an end user or as a client support person3.Knowledge of Contract Management, Sourcing, Supplier management, Spend Analytics process 4.Knowledge of procure-to-pay process, Catalog onboarding 5.Must have worked or transacted on online Procure-to-Pay system6.Should be able to manage key stakeholders like Supplier, IT team7.Should have sound Procurement process knowledge and experience Professional Attributes :a.Strong Written and Verbal communications skill b.Strong analytical Skill c.Strong team management and stakeholder management skilld.Should know detailed reporting and have SLA understandingo Educational Qualification :Bachelors Degree in engineering or Science Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Microsoft Dynamics 365 ERP Technical Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and designing innovative business solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Analyze and document business processes to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics 365 ERP Technical.- Strong understanding of business process modeling and analysis.- Experience with stakeholder management and communication.- Ability to translate business requirements into technical specifications.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 7.5 years of experience in Microsoft Dynamics 365 ERP Technical.- This position is based in Chennai.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : SAP Ariba Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities :1.To work as SAP Ariba Consultant2.Should be able to lead SAP Ariba projects3.Requirement gathering, preparation of BBP and fit-gap analysis4.Configuration, Prepare Testing Scenarios and Test Scripts, Prepare Functional Specifications for custom developed functionalities 5.Conduct client workshops on procure-to-pay process6.Prepare cutover strategies and issue resolution post Go Live Technical Experience :1.Must have 5-8 years of experience in Sourcing & Procurement domain2.Must have experience in 4 to 6 SAP projects as an end user or as a client support person3.Knowledge of Contract Management, Sourcing, Supplier management, Spend Analytics process 4.Knowledge of procure-to-pay process, Catalog onboarding 5.Must have worked or transacted on online Procure-to-Pay system6.Should be able to manage key stakeholders like Supplier, IT team7.Should have sound Procurement process knowledge and experience Professional Attributes :a.Strong Written and Verbal communications skill b.Strong analytical Skill c.Strong team management and stakeholder management skilld.Should know detailed reporting and have SLA understandingo Educational Qualification :Bachelors Degree o Additional Information :Experience / exposure to Commerce Automation Qualification 15 years full time education

Job Title: PEGA Architect Location: Kolkata, Hybrid India Experience: 8+ years in PEGA Development Certifications: CLSA certification is Mandatory About the Role We are seeking talented PEGA Developers with 8+ years of relevant experience to join our dynamic team in Chennai. Roles and Responsibilities Serve as the Technical Design Authority for Pega solutions. Maintain knowledge of current and emerging technologies, products, and trends. Ensure alignment of solutions with business and IT goals. Identify and quantify the scope and impact of business requirements. Communicate solution options to stakeholders. Incorporate software and system architecture into conceptual designs. Align with enterprise technology standards. Provide strategic thinking, solutions, and roadmaps. Own requirement and solution definition artifacts. Facilitate open communication and decision-making. Mentor and support Development and Business Architect teams. Develop innovative approaches to complex assignments. Anticipate customer needs and proactively develop solutions. Research and recommend industry best practices. Forecast and plan resource requirements. Desired Candidate Profile Strong communication and presentation skills. Excellent knowledge and experience in Pega PRPC Enterprise class structure design. Strong knowledge of various Pega PRPC concepts and rule types. Ability to successfully run end-to-end delivery of Pega PRPC based solutions/projects. Certified CLSA or CSSA, with minimum 5+ years of experience in PEGA development. Regards Godwin godwin.devapaul@evonsys.com

We are seeking an experienced Senior Pega Developer/architect with 10-12 years of in-depth experience in Pega application development, architecture, and solution design. The ideal candidate will have strong leadership capabilities, deep understanding of BPM and case management, and hands-on expertise in implementing complex, enterprise-scale Pega solutions. This role involves close collaboration with business stakeholders, architects, and cross-functional technical teams. Key Responsibilities: Design, develop, and implement Pega BPM applications using Pega PRPC (Pega Rules Process Commander) version 8. x or higher. Lead technical delivery across full SDLC from requirements gathering to production support. Translate business requirements into technical specifications and solution architectures. Define and implement scalable and reusable components within the Pega platform. Mentor and guide junior developers and review their code/designs. Collaborate with business analysts, architects, and QA teams for optimal solutions. Maintain system performance, optimize rules, and troubleshoot production issues. Support DevOps, CI/CD, and Pega deployment processes using tools like deployment manager, Jenkins and Git. Stay updated on the latest Pega platform features, upgrades, and best practices. Ensure compliance with enterprise standards, including security and data privacy. Qualifications Required Qualifications: 10-12 years of overall IT experience, with at least 8 years in Pega development. Certified Pega CSSA (Certified Senior System Architect), Pega CPDC or Lead System Architect (LSA) preferred. Expertise in Pega 8. x+ versions including App Studio, Dev Studio, and Case Management. Strong experience in designing integrations using REST, SOAP, MQ, and other APIs. Working experience in Pega integration with Kafka streaming platform would be preferred. Hands on experience in working with Constellation UI would be sought for. Pega Gen AI features utilization would be sought for. Proficient in Agile/Scrum methodologies. Solid understanding of relational databases (e. g. , Oracle, SQL Server), data modeling, and reporting tools. Experience with Pega Decisioning , Pega Customer Service , or Pega Marketing is a plus. Excellent problem-solving, analytical, and communication skills. Preferred Skills: Experience in cloud-based Pega deployments (AWS, Azure, or Pega Cloud). Exposure to Pega DevOps pipelines and automated testing frameworks (e. g. , PegaUnit, Selenium). Experience in leading multi-location teams and offshore coordination. Knowledge of other BPM tools or technologies is an added advantage. Additional Information Gender-Neutral Policy 18 paid holidays throughout the year. Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being

Job Title: Senior Pega Developer Location: Chennai Experience: 8-15 Years Job Summary: We are seeking a Senior Pega Developer who is CSSA certified and brings deep technical expertise in designing and developing end-to-end Pega applications. The ideal candidate will have strong experience in Pega 8, integrations, and database interaction, and will play a critical role in delivering enterprise-grade workflow automation and business process management solutions. Key Responsibilities: Design and develop enterprise applications using Pega PRPC version 8 or above . Lead the implementation of complex integrations including REST, SOAP, File Listeners, MQ, Agents/Job Schedulers . Utilize advanced SQL skills for data handling, reporting, and performance tuning. Collaborate with business stakeholders, architects, and team members to gather requirements and propose effective Pega solutions. Ensure high-quality delivery of Pega application components with a focus on scalability, maintainability, and performance. Participate in peer reviews, code reviews, and ensure best practices in application development. Troubleshoot issues and provide timely resolutions for application stability. Mandatory Requirements: 8+ years of experience in Pega PRPC development (GS8 level). Minimum 3 years of hands-on experience implementing integrations: REST, SOAP, Agents/Job Scheduler, File Listener, and MQ. Minimum 3 years of experience writing and optimizing SQL queries. Pega CSSA (Certified Senior System Architect) certification is mandatory . Strong understanding of Pega application architecture and case management design principles. Experience in working in Agile development environments.

We are seeking a highly experienced Senior Pega Developer with over 10 years of hands-on experience in Pega development and a Certified Decisioning Consultant (CDH) certification. The ideal candidate will have deep expertise in Pega Customer Decision Hub (CDH), migration projects, cloud technologies, and performance optimization. This role demands strong technical skills across Pega, Cassandra, Kafka, PostgreSQL, Docker, and cloud platforms such as GCP, along with proven ability to lead upgrades, automate deployments, and resolve complex performance and migration issues. Key Responsibilities Lead and review Next Best Action Decisioning (NBAD) migration projects, including detailed context setting and validation. Provide technical services and support for Pega platform integrations with Cassandra, Kafka, cloud packages, Docker images, and ensure compliance with standards for running on Google Cloud Platform (GCP). Analyze and improve performance related to Pega databases such as Cassandra and PostgreSQL, Kafka messaging systems, and batch feed processing (daily/hourly) for inbound and outbound data flows. Troubleshoot and resolve performance issues identified during performance testing phases. Design and implement operational models and Business Operations Environment (BOE) system setups to support Pega applications. Apply best practices based on existing Pega decisioning frameworks to ensure compatibility, scalability, and optimal performance. Lead Pega platform upgrades (e.g., version 24.2), including setting configurations, data migration, and post-upgrade issue resolution. Establish automated rule deployment pipelines using tools like G3 and manage user authentication and authorization systems such as LDAP. Address and resolve issues related to Pega Cloud migration projects, ensuring smooth transition and minimal downtime. Collaborate with cross-functional teams including architects, DevOps, and business analysts to deliver high-quality Pega solutions. Mentor junior developers and provide guidance on Pega development best practices and decisioning strategies. Required Skills and Experience Minimum 10 years of experience in Pega development with extensive exposure to Pega Customer Decision Hub (CDH) implementations. Certified Decisioning Consultant (CDH) certification is mandatory. Strong expertise in Pega PRPC platform, including BPM, BRE, case management, and decisioning rules. Experience with database technologies such as Apache Cassandra, PostgreSQL, and messaging systems like Apache Kafka. Proven experience with cloud platforms (preferably GCP), containerization (Docker), and cloud-native deployment practices. Hands-on experience in performance tuning and batch feed processing optimization. Skilled in Pega platform upgrades, data migration strategies, and troubleshooting complex issues. Knowledge of automated deployment tools (e.g., G3) and user management systems (LDAP). Pega Certified Lead Decisioning Architect (LDA) certification is highly desirable. Strong understanding of Pega decisioning architecture, AI-powered customer engagement, and real-time event processing. Familiarity with Agile and DevSecOps methodologies. Excellent communication, leadership, and mentoring skills. Preferred Qualifications Experience in setting up and managing Business Operations Environment (BOE) and operational models. Prior involvement in cloud migration projects for Pega applications. Experience working with Kafka, Cassandra, and PostgreSQL in a Pega context, including support or collaboration with third-party support teams. Familiarity with Pega 24.2 upgrade and associated migration tools.

Job Summary We are seeking a Technical Lead with 4 to 8 years of experience in Pega technologies to join our dynamic team. The ideal candidate will have expertise in Pega Reporting Pega Platform Pega Application Development Pega Data and Integration Pega User Experience Pega Mobility Pega Case Management and PEGA Decision Hub. Experience in Charles River Advent Geneva Eagle and Asset & Wealth Management is a plus. This is a hybrid role with no travel required. Responsibilities Lead the design and development of Pega applications to meet business requirements. Oversee the implementation of Pega solutions ensuring high performance and reliability. Provide technical guidance and support to the development team throughout the project lifecycle. Collaborate with stakeholders to gather and analyze requirements for Pega applications. Develop and maintain Pega reports to provide insights and support decision-making processes. Integrate Pega applications with other systems and data sources to ensure seamless data flow. Enhance user experience by designing intuitive and user-friendly Pega interfaces. Implement Pega mobility solutions to support mobile access and functionality. Manage Pega case management processes to streamline and automate workflows. Utilize PEGA Decision Hub to optimize decision-making and improve business outcomes. Ensure adherence to best practices and standards in Pega development and implementation. Troubleshoot and resolve technical issues related to Pega applications and integrations. Stay updated with the latest Pega technologies and trends to drive continuous improvement. Qualifications Possess strong expertise in Pega Reporting Pega Platform and Pega Application Development. Demonstrate proficiency in Pega Data and Integration Pega User Experience and Pega Mobility. Have experience in Pega Case Management and PEGA Decision Hub. Nice to have domain knowledge in Charles River Advent Geneva Eagle and Asset & Wealth Management. Exhibit excellent problem-solving and troubleshooting skills. Show strong communication and collaboration abilities. Certifications Required Certified Pega System Architect (CSA) or Certified Pega Business Architect (CBA) preferred. Show more Show less

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with DevOps, OpenShift and Monolithic administration activities, including performance tuning and maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks. Responsibilities: Working knowledge of end to end architecture, scalability, resiliency, security and build configuration across – IaaS deployments of IBM WAS ND, Tibco, MQ, Kafka, IHS, Apache, WebLogic, and tomcat. Have Working knowledge on Oracle and SQL Server and have experience integrating them with various middleware technologies. Have Hands-on experience in the end-to-end setup of OpenPages. Have in-depth expertise in setting up Redis in OpenShift. Containerization deployments of Java, Python, Node.js, Nginx, PEGA, Redis and Spark solutions on Kubernetes/OpenShift Traffic patterns - ingress, egress, hot-hot cross data center Drive Root Cause Analysis (RCA) post restoration of service Willing to learn and work as team player. Brings positive technology culture. Ability to whiteboard solutions to customers Has the ability to operate with a limited level of direct supervision Can exercise independence of judgement and autonomy Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 10 years of experience in Infrastructure Technologies delivery with a proven track record of delivering OpenShift containerization, Middleware Infra setups, CI-CD pipelines, virtualization, load balancer, and database services as solutions. Ability to communicate technical concepts to non-technical audience Ability to work with virtual and in-person teams, and work under pressure or to a deadline Have experience working in Financial Services and large complex and global environment. Effective written and verbal communication skills Effective analytic/diagnostic skills Education: Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Infrastructure ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less