1454 Pega Jobs - Page 46

Responsibilities Analyze, design and support implementation of business-specific Pega solutions and/or frameworks. Responsible for implementing technical solutions on Pega 8.8.X, and Pega Healthcare Management Ability to create reusable components that can be leveraged across the enterprise for providing top-notch customer experience Ability to translate complex business requirements into functional technical requirements using PegaSystems BPM methodology. Good hands on implementing PEGA integration services, good understanding of PEGA new case management, GetNext, Agents features. Perform regular code and design reviews. Assist with planning and execution of unit, integration and user acceptance testing. Provide regular updates team lead and project manager on project progress and outstanding issues Participates in peer-reviews of solution designs and related code and configurations Supports packaging and deployment of releases Develops, refines, and tunes integrations between applications Analyzes and resolves technical and application problems Adheres to high-quality development principles while delivering solutions on-time and onbudget Provides third-level support to business users Monitors the performance of internal systems Attends scrum ceremony meetings and design sessions. Maximize the efficiency (operational, performance, and cost) of the application assets. Qualifications Required Skills: Technical understanding of Pega Rules Process Commander (PRPC) and Pega product knowledge Proven experience in building and implementing model-driven, enterprise-level business solutions. Proven experience in all phases of software development including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications. Experience in business process modeling or flow charting Solid communication and presentation skills Prefer Pega certified CSSA or LSA with good knowledge of Java frameworks

Greetings from HCL!! We are hiring for PEGA Developer role at HCL Technologies at Hyderabad, Chennai, Bangalore location. Please find below details: Experience 4-9 years Job location Hyderabad, Chennai, Bangalore Mode of Interview Virtual (If your CV gets shortlisted) Note: Required PEGA Developer Primary & Mandatory Skill: Primary & Mandatory Skills: - Pega ECS (Enterprise Class Structure)/Situation Cake Layer - Layered Architecture - Data model - Activity/Property/Decision Table/Tree/DT - Pega UI skills - Product-wrap/skimming/Agent processing Apply with updated CV (Word Format) and Revert with below mentioned details on james.nelsons@hcltech.com Total Experience Contact No Relevant Experience in PEGA Developer Current Location Preferred Location Current Organization Current CTC Expected CTC Notice Period /Joining Time Are you comfortable to work from Office ? Are you holding any offer? If yes what is the offer package? Disclaimer Please ignore if the above doesnt matches your profile . Regards, James TAG HCL Tech

Role: Pega Developer Location: Hyderabad Work Type: Remote/Work from Home Job Type: Permanent Experience : -3-5 years Job Description 3 years in Pega Development using 7.x/8.x. Certified CSSA and exposure in Pega Implementation Methodology / Agile development Experience on Integrations JMS, Rest API, Soap APIs Experience in Pega UI, File Import, Screen Flows, Case Management, Activities, Report Definitions and Correspondence Experience in Jobs,Qps,Connectors, Services Experience in writing Pega unit test cases Please share the following details along with profile at Smuddana1@evoketechnologies.com Full name : Total experience : Contact number: Email ID: Relevant experience: Current location: Official notice period: CTC: ECTC:

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Role: Pega Senior Consultant (Pega LSA) Location: Chennai Work Mode: 5 days work from office Technical & Behavioral Competencies: CPLSA (Certified Pega Lead System Architect) (Mandatory) Have hands on experience in PEGA V 7.1 or higher versions. (Mandatory) Nice to have PEGA Upgrade experience SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Direct Responsibilities: To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected To be involved in support if a major problem in production arises To participate in out-of-hours / daytime support as required To escalate risks / issues to IT management Designing an Enterprise Class Structure for the application. Workflow Design and understanding of tool s capabilities. Internal/External Services Integration. Contributing Responsibilities Able to prepare the status reports for weekly updates with stakeholders Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc. Able to prepare the technical and functional documents for the project activities. Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organization. Soft Skills and Additional Requirements: Must be able to work closely with end users and developers Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Effective communication with all stakeholders/teams. #Eviden

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Role: Pega Senior Consultant (Pega LSA) Location: Chennai Work Mode: 5 days work from office Technical & Behavioral Competencies: CPLSA (Certified Pega Lead System Architect) (Mandatory) Have hands on experience in PEGA V 7.1 or higher versions. (Mandatory) Nice to have PEGA Upgrade experience SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Direct Responsibilities: To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected To be involved in support if a major problem in production arises To participate in out-of-hours / daytime support as required To escalate risks / issues to IT management Designing an Enterprise Class Structure for the application. Workflow Design and understanding of tool s capabilities. Internal/External Services Integration. Contributing Responsibilities Able to prepare the status reports for weekly updates with stakeholders Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc. Able to prepare the technical and functional documents for the project activities. Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organization. Soft Skills and Additional Requirements: Must be able to work closely with end users and developers Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Effective communication with all stakeholders/teams.

About Us At ANZ, were applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our community of over 5,000 engineers is key to making this happen, because technology underpins every part of our business - from delivering tools, apps and services for our customers, to building a bank for the future. About the Role As a Pega Systems Architect, supporting the Data and Decisioning within our Australia Business Transformation, your mission is to lead design and implementation of Pega decisioning to support customer experience transformation. You will use Agile methods to design and deliver business and technical solutions for initiatives within the ANZ Transformation program. You will work in a dynamic and changing environment and adapt quickly. Role Type: Permanent Role Location: Bangalore Work Hours:7:00am - 4:00pm What will your day look like? D esign , develop and implement customer data model by sourcing data from multiple systems using batch and real time data ingestion. Design and develop components to scale Pega CDH application across multiple channels to help ANZ deliver value to customers. Work closely with Solution Architects and Lead System Architects to refine and implement the design iteratively. Monitor and optimise the application for scale. Adhere to PEGA systems design principles and development guardrails, and enforce best practices in architecture, design and code. Ensure application design, implementation and delivery adheres to ANZ standards, controls and best practices. What will you bring? Lead design, development, testing and deployment of the application. Good understanding of data models, integrations and features of Pega decisioning. Experience in designing and managing Pega Decisioning applications is a must have. Understanding of Cloud, data and integration platforms will be an advantage. Experience in designing and implementing sync and async integration using REST/JMS/MQ. Proven experience in promotion of Pega best practices and guardrail compliance. Ability to identify risks and issues and propose solutions effectively. Manage development, testing and production environments. Liaise with BAs in documenting user stories, ensuring appropriate peer review process to ensure user stories are consistent with intended solution design. Demonstrated knowledge and experience in working on mid to large sized projects Experience working in agile delivery team Growth mindset and a problem solver. Ability to work independently with senior stakeholders Can appreciate difficult problems and work autonomously on tasks with complexity. So why join us? . . To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number 96501. Job Posting End Date 30/05/2025 , 11.59pm, (Melbourne Australia)

At Accenture, we believe your career is about what you want to be and who you want to be. Its about bringing your skills, your curiosity and your best true self to your work. Here, youll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change. We are: Strategy & Consulting Global Network at Accenture empowers our people to compete, win and grow. We develop everything they need to grow their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence. Solution Advisory at Accenture. Our Solution Advisory team is a specialty service within Strategy & Consulting Global Network. We are solutioning specialists aligned to Accentures priority business offerings with expertise in how we go-to-market, building our value proposition, and positioning our win strategy to our clients. We are the sales lab that works with offering leadership, equipping them with relevant market insights, customized sales messages, and curated sales assets to originate, sell, and win. The topics we cover range from finance and supply chain to public sector. This role is to join the CFO&EV Finance team in Europe to specifically focus on Risk & Compliance and will work closely with the Risk & Compliance Europe lead. You are: Well versed with what it takes to win consulting work. You have an executive presence and deep expertise in the topic area, allowing you to build trust and effectively partner with the managing directors that lead the offering. While being client facing is not necessary for this role, you exemplify client-centricity and a commitment to client value creation making complicated transformation concepts simple and bringing the best of Accenture to bear. You understand that there is always more to learn, and lead with humility while nurturing the development of great teams. You are skilled at building and maintaining relationships with both more junior and senior resources. A skilled communicator and avid listener, your ability to interpret and play to clients needs makes you a master of persuasion. The work: As a Solution Advisory Senior Manager for CFO&EV, you build trust-based, strategic relationships with offering leadership to understand their sales objectives. You provide thought leadership and topic expertise to shape solutions in proposals that meet our clients critical business needs. You advise financial and non-financial Institutions across risk management areas such as risk strategy, transformation programs, enterprise risk, portfolio management, capability maturity assessments, fraud and financial crime risk compliance. You lead your team to research sales opportunities, identify targets, and design compelling sales messages, assets, and materials. You help CFO&EV R&C EMEA leadership to prioritize solution advisory focus across the different offerings and geographies. Qualification Here is what you need: Bachelors degree in business or engineering from a premier institution A minimum of 8 years in in sales or consulting at a top-tier consulting firm or 14 years of functional experience in Risk and Compliance specifically the following Credit risk measurement for the purpose of financial instruments impairment and/or capital requirements calculation (PD, LGD, EAD methodologies), Credit Risk Underwriting Frameworks, Risk Based Pricing, Early Warning Systems, Credit Policy & Limit Management, Collections Frameworks, Counterparty credit risk management and experience on counterparty risk methodologies such as PFE, EPE. Market risk measurement and management-related topics including operational processes, technologies, modelling approaches, risk aggregation and reporting, FRTB:Expected Shortfall, Default Risk Charge, NMRF; IBOR or LIBOR Transition experience. Operational risk management framework and methodology. Liquidity risk measurement , reporting and management, balance sheet framework, contingency funding requirement English language fluency (oral and written) Must support/mirror working hours to support Europe Must be flexible with working hours to meet shifting business needs Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines Bonus points if you have: Experience in Sales and Business Development Hands-on experience in VaR/SVaR/IRC/CRM calculations for variety of financial instruments across Currencies, Credit, Commodities and Rates; In-depth understanding of new/evolving regulations in the Market Risk management space including treatment of off-balance sheet exposures, proprietary trading, systemic risk, stress testing, capital calculations, reporting standards etc. Treasury experiences in areas such as Asset Liability Management, Fund Transfer Pricing, and Interest Rate Risk in Banking Book. Hands-on experience in developing risk registers, conducting RCSAs, defining KRIs for risk management and control indicators, Risk Scenario Library & Analysis Experience in managing financial crime and compliance with a focus on fraud risk management, compliance analytics, enterprise risk management (financial services and non-financial services), data analysis & aggregation, trade surveillance, robotic process automation Enterprise Risk Management experience Strong understanding of risk regulatory framework of one more of the major economies across globe Knowledge of Risk Platforms such as Sungard, Murex, Sungard , Calypso, OpenPage, Fenergo, PEGA, JIRA, SAP HANA, Bloomberg, Reuters, etc

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: PEGA. Experience: 3-5 Years.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role you will: Driving design, development, testing and deployment of maintainable solutions within PRPC Rules environment with PEGA CDH Bringing Pega technical expertise performing analysis of client requirements, provide solution architecture, and design. Performance tuning, performance analyze, log analyze and defects fixing. Build solutions with an engineering mindset that not just achieve functional objectives but also cater to non-functional requirements with consistent performance that help our business to grow revenue. Designing class structures, application frameworks, and data models. Design and build solutions by increasing customer satisfaction and align solutions to the business and IT Initiatives for the PEGA CDH. Interact with local and global business analysts, project managers, technical architects, and developers, detailing the design and driving quality end-to-end solutions from PEGA CDH. Collaborate closely with global technology teams and support functions, with regards to strategy, operating model, implementation, production support transition and project lifecycle governance. Requirements To be successful in this role, you should meet the following requirements: 6+ years of experience in Software Engineering with PEGA CDH based platform. In-depth knowledge integrations like SOAP, REST and other PEGA provided API. Solid understanding on oracle, XML, Java and SQL Should have working experience on Situation Layer Cake concepts and adopted the same while defining project architecture. Should have working knowledge in PEGA CDH, Architecture, Pega Version Upgrade, managing the parallel development. Indexing, Arching & Purging, Session management, Customized logging, creating custom Guardrail, very good knowledge on PDC, Class Dependencies, Rule Dependents, etc. Should have conducted architecture design reviews, code walkthroughs, and performance and security reviews. Should have good understanding on Cassandra for PEGA CDH Support /Guide teams in Creation of re-usable assets, frameworks, solution packs. Good understanding on PEGA CDH best practices, implementation life cycles Proficiency in using JIRA and Confluence Should have PEGA Upgrade experience. Strong knowledge on various Pega PRPC concepts and rule types like Activities, Functions, Data Transforms, Authentication Service, Reporting, Agents, and Ruleset Pega CSA (Certified System Architect) Pega CSSA (Certified Senior System Architect) Pega CLSA (Certified Lead System Architect) Optional Pega CPDC (Certified Pega Decisioning Consultant) Optional HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

The Principal Pega Architect leader is a strategic, highly influential technical leader responsible for defining, guiding, and governing the optimal use of the Pega platform across the enterprise. This role requires mastery of Pega architecture, deep technical expertise, and the ability to translate complex business needs into scalable, robust, and forward-looking Pega solutions. The Principal Architect sets technical direction, mentors senior technical staff, drives innovation, ensures adherence to best practices and architectural principles, and plays a key role in shaping the organization's Pega platform strategy and roadmap. This individual acts as the ultimate technical authority for Pega solutions, ensuring they deliver significant business value while maintaining platform health, security, and maintainability. Essential Job Functions & Responsibilities: Strategic Solution Design & Architecture Leadership: Lead the conceptual and logical architecture design for large-scale, complex Pega-based BPM/CRM solutions, ensuring alignment with enterprise architecture principles and business strategy. Interpret complex customer needs and strategic business objectives into viable, high-level Pega solution designs and platform roadmaps. Define and govern enterprise-class structure, data modeling best practices, and integration strategies for Pega solutions within the broader application ecosystem. Perform broad and detailed impact assessments across people, process, and technology dimensions to evaluate proposed solutions and architectural changes. Champion and oversee the application of Test-Driven Development (TDD) and Behavior-Driven Development (BDD) principles within Pega development lifecycles to build in quality from the start. Technical Governance & Quality Assurance: Establish, refine, and enforce Pega technical standards, best practices, design patterns, and coding conventions across development teams. Review and validate the application technical designs proposed by LSA/SSAs and development teams, ensuring alignment with business needs, architectural integrity, and efficient use of platform capabilities. Identify and proactively address potential functional design issues, architectural risks, and technical debt; propose and evaluate effective alternative solutions. Define strategies and oversee the implementation of robust testing approaches (including AUT, scenario-based testing) ensuring appropriate test coverage and adherence to quality standards. Conduct audits and reviews to ensure development, testing, and deployment processes adhere to established standards and guidelines. Platform Strategy & Innovation: Conduct system studies and analyze existing processes (computerized and manual) to identify opportunities for significant efficiency gains through Pega solutions and automation. Research, evaluate, and recommend advanced Pega features, frameworks (e.g., Pega Constellation, industry frameworks), related technologies, and techniques for automation and process optimization. Contribute significantly to the Pega platform roadmap, including version upgrades, infrastructure strategy (Cloud/on-premise), and adoption of new Pega capabilities. Analyze and make strategic recommendations regarding system backup, security posture, restart/recovery mechanisms, balancing controls, data conversion approaches, and data modeling standards for Pega applications. Mentorship & Technical Leadership: Provide high-level technical leadership, mentorship, and guidance to Lead System Architects, Senior System Architects, and Pega developers. Monitor and mentor technical staff to ensure accuracy of program logic, adherence to architectural designs, and efficient use of platform resources. Act as a key technical liaison between business stakeholders (including Product Owners), development teams, enterprise architecture, and infrastructure teams. Support business partners in building robust Lean Business Cases and effectively breaking down epics into features suitable for Pega implementation. Agile Collaboration & Delivery Oversight: Collaborate closely with Product Owners and teams to ensure delivered code and acceptance tests accurately reflect desired functionality and meet acceptance criteria. Ensure development teams effectively break down features, write clear user stories with accurate acceptance criteria, and consistently deliver high-quality working code each sprint. Oversee and support complex implementation activities, acting as a senior escalation point for troubleshooting challenging user, system, environmental, or integration issues Requirements Strategic Solution Design & Architecture Leadership - Advanced Platform Strategy & Innovation - Advanced Financial Modelling and Contract negotiation - Advanced Pega Certified Lead System Architect (LSA) - Advanced (7+ Years) Deep knowledge of enterprise integration patterns, principles, and technologies (REST, SOAP, JMS, File, Email, Kafka - Intermediate (4-6 Years) Pega-based BPM/CRM solutions for enterprise-level programs - Intermediate (4-6 Years) JavaScript, CSS, HTML5 - Intermediate (4-6 Years) Pega CLM, Pega CDH, Pega Customer Service, Insurance frameworks - Intermediate (4-6 Years) Pega CLM, Pega CDH, Pega Customer Service, Insurance frameworks - Intermediate (4-6 Years)

Overview The Senior Test Analyst role is part of Technology Delivery function accountable for Testing & Quality of MUFG’s flagship softwares. The individual shall be driven by and passionate about Testing and Quality, who can lead the analysis, design, planning, preparation and execution of testing across an enterprise scale application landscape. A strong background in super, insurance and financial systems will be highly advantageous. Key Accountabilities and main responsibilities Strategic Focus Ensure all Testing activities for an assigned program are successfully delivered according to an agreed project plan / schedule and meets identified success criteria and are therefore fit for purpose. Build relationships and liaise closely with Project Managers, Developers, Business Systems Analysts, Support staff and the Business community to ensure that testing activities are fully communicated / reported and stakeholders are regularly informed. Operational Management Prepare Test Strategy document and support the Test Lead / Test Manager in the implementation of the strategy. Undertake Test Planning, Environment Planning, Test Execution, Defect Tracking & Test Closure activities. Maintain traceability between Requirements and Test Cases including associated test steps, test data & defects. Review test cases produced by test analysts/peers to ensure correct standards are applied and test coverage is achieved. Co-ordinate assigned test execution with Business SMEs, utilising test cases developed and provide walkthroughs. Perform / support user acceptance / business process testing, and E2E testing. Assist with the planning and co-ordination of test execution with Business SMEs. Raise defects and track them to closure within the set timeframes, thereby minimizing any impacts on delivery of test execution. Play key role in the analysis, investigation and reporting of test results, working closely with business, technology and support area. Actively participate in driving continuous improvement measures to increase the effectiveness and efficiency of Testing. Governance & Risk Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against. Individual should adhere to software testing best practices. Adhere to all MUFG Retirement Solutions standards, policies and procedures. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience Minimum 7-10 years’ experience in software testing with a preferred experience of 4 years in managing testing deliverables across various test phases. Experience working in complex financial services industry is preferred. Testing experience across various test phases including Functional testing, Systems and Systems Integration Testing, User Acceptance Testing and Regression Testing. Experience in SQL is must. Experience in API / Web services / Microservice testing is highly desirable, along with knowledge of Swagger tool and its usage for webservice testing. Experience in automation tools such as Selenium, SOAP UI or others are highly desirable. Working experience in PEGA, ERP, CRM or similar applications is preferable. Certification in Domain/Testing/Delivery methodology like ISTQB, Agile, ASFA highly desirable Personal Attributes Work within a team assisting in: Timely completion of task assigned. Effective problem identification approach Mentoring test analysts/associate test analysts Effective verbal and written communication skills, needed to communicate with global teams/stakeholders. Willingness to accept responsibility and be accountable for service provided Demonstrates proactiveness and team collaboration qualities, including the willingness to take on additional responsibilities. A forward thinker who can think Shift Left and has the ability to analyse, translate and prioritize business requirement into a strategic testing requirement within the defined framework MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate. By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients. MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values. We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

5-8 Years of QA Engineering Experience 3-4 years of QA Automation exposure and working with multiple teams QA Engineering Knowledge, Test Desing, Test Execution Test Automation Experience and exposure in leading the team reporting. QA Metrix tracking and adherence Experience in developing highly reusable and efficient Test frameworks., Experience in automation testing using. Well, verse with Automation framework design and hands-on exp in UI automation., Expertise in any of the BDD frameworks Cucumber., Experience in TestNG or JUNIT frameworks. Experience in work with Selenium, Programming experience with Java., Python Good with Collections API, File Read Write,JSON APIany and exception handling., Experience in API automation using Java APIRest assured SOAP UI POSTMAN RESTAPI is value added., Hands on experience with Maven, Jenkins, and JIRA., Knowledge of Software Development Life Cycle, Knowledge of Pega Testing or other tools are value-added., Must have Advanced Expert level of knowledge of testing concepts, methodologies, and processes About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Role Description This is a contract hybrid role for a Telecom BSS Architect with 12+ years of experience, based in Chennai with some work from home flexibility. The Telecom BSS Architect will be responsible for architectural design, software development, integration, project management, and overall system architecture in the telecom sector. Qualifications 1. Total ~12 years of experience in the telecom domain with current role as a solution architect, or as a Lead Business Analyst. 2. Should have experience in any of the COTS products , the more the better(Order Management, Offer Management, Catalog, CRM, Billing, etc) 3. Must have had client facing experience and should be able to handle multiple stakeholders 4. Should have an idea of workflow orchestration using BPM (Pega, Camunda, Flowable, etc) tools and recommendation(Next Best Offer) engines. 5. Even better if they understand the latest use cases implemented across enterprises using Gen AI 5. Even better if they have any development experience early in their career 6. Even better if there is an understanding of TMF modelling 7. NOT candidates who have majority of experience in supporting operations, looking at 1 or 2 prod issues a week. Show more Show less

Greetings from TCS!! TCS hiring for Pega Developer Job Title: Pega Developer Location: Hyderabad / Mumbai Experience Range: 5- 12Years Minimum Qualification: 15 years of full-time education Must have: 5 Years development experience with a Pega 7.0, Pega 8.0 above on Case management, KM and UI Should be able to work on Pega enterprise edition Should be able to work on UI kit and theme Cosmos Should have hands on experience on Pega customer service framework Pega agent Desktop CTI Integration Pega Call Chatbot Design and Code new technical features in Product. Conduct code reviews and ensure coding standards and practices. Should be able to write HLD, SSD Should have strong experience SOAP, REST, JSON Good-to-Have: Telecom Domain Java Show more Show less

Job Description PEGA Senior/Lead Developer with CDH/Decisioning Experience Job Description Experience with Pega PRPC, CDH implementations on cloud. Design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications using Pega Platform Infinity 8.x Experience leading and delivering projects of CDH, Case Management and BPM. NBA/decisioning application expert with strong experience defining decision architecture, solutions & designs for Pega Decisioning and Pega Marketing. Experience in implementing Pega Decisioning rules, Strategies, engagement policies, constraints, and channel configuration. Experience in data flows, segmentation, AI concepts and experience in implementing changes to these modules. Partner with solution architect(s) and the PEGA COE to deliver to architecture compliance guidelines, security requirements, and design and development standards. Strong analysis and design skills on development for products and services that include front-end and back-end integration. Desired Certifications: Pega Certified System Architect (CSA)- Mandatory Pega Certified Senior System Architect (CSSA) - Mandatory Pega Certified Decisioning Consultant (CPDC) - Mandatory Pega Certified Senior Marketing Consultant (PCSMC) Pega Certified Data scientist Pega Certified Lead System Architect (PCLSA) - Preferred Skills Required RolePEGA Senior/Lead Developer with CDH/Decisioning Experience Industry TypeIT/ Computers - Software Functional AreaIT-Software Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills LEAD DEVELOPER WITH CDH Other Information Job CodeGO/JC/21417/2025 Recruiter NameSPriya Show more Show less

Job Description PEGA Senior/Lead Developer with CDH/Decisioning Experience Job Description Experience with Pega PRPC, CDH implementations on cloud. Design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications using Pega Platform Infinity 8.x Experience leading and delivering projects of CDH, Case Management and BPM. NBA/decisioning application expert with strong experience defining decision architecture, solutions & designs for Pega Decisioning and Pega Marketing. Experience in implementing Pega Decisioning rules, Strategies, engagement policies, constraints, and channel configuration. Experience in data flows, segmentation, AI concepts and experience in implementing changes to these modules. Partner with solution architect(s) and the PEGA COE to deliver to architecture compliance guidelines, security requirements, and design and development standards. Strong analysis and design skills on development for products and services that include front-end and back-end integration. Desired Certifications: Pega Certified System Architect (CSA)- Mandatory Pega Certified Senior System Architect (CSSA) - Mandatory Pega Certified Decisioning Consultant (CPDC) - Mandatory Pega Certified Senior Marketing Consultant (PCSMC) Pega Certified Data scientist Pega Certified Lead System Architect (PCLSA) - Preferred Skills Required RolePEGA Senior/Lead Developer with CDH/Decisioning Experience Industry TypeIT/ Computers - Software Functional AreaIT-Software Required EducationAny Graduates Employment TypeFull Time, Permanent Key Skills LEAD DEVELOPER WITH CDH Other Information Job CodeGO/JC/21417/2025 Recruiter NameSPriya Show more Show less

Areteans is currently looking for a Lead Consultant - UI with extensive years of experience on HTML, CSS JavaScript, React JS and Pega. Notice Period: Immediate to 30 days. Location : Hyderabad/Gurgaon/Bangalore/Chennai/Kolkata/Bhubaneswar. Experience range: 6-12 Yrs. Interested candidates kindly apply with your updated resume. Show more Show less

TCS Walk in Drive for Pega Developer on 7th June 2025 @Hyderabad. Experience: 4 - 10 Walk in Drive location: Hyderabad Interview Mode: WALK-IN-DRIVE Walk In Drive Date: 7th June 2025 Walk In Drive Time: 9 AM - 1 PM Walkin Address: TCS Deccan Park,Cafeteria Plot No.1, Hitech City Main Rd, Software Units Layout, HUDA Techno Enclave, Madhapur, Hyderabad, 500081 JOB Description: Must Have: Should be Pega Certified CSSA Having 4+ years of development experience Ability to implement the rules and build low level design Knowledge and experience in integrations like SOAP Has experience in working Agile projects Knowledge on XML , Java ,SQL Good knowledge of PEGA Guardrails. Must be capable of working at a broad technical level in all phases of the application systems project life-cycle, and must be able to apply business knowledge and technical skills to systems development. Thanks & Regards Sithara S Prasad Show more Show less

Job Applicant Privacy Notice Pega Architect Publication Date: May 30, 2025 Ref. No: 531297 Location: Chennai, IN The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Role: Pega Senior Consultant (Pega LSA) Location: Chennai Work Mode: 5 days work from office Technical & Behavioral Competencies: CPLSA (Certified Pega Lead System Architect) (Mandatory) Have hands on experience in PEGA V 7.1 or higher versions. (Mandatory) Nice to have PEGA Upgrade experience SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Direct Responsibilities: To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected To be involved in support if a major problem in production arises To participate in out-of-hours / daytime support as required To escalate risks / issues to IT management Designing an Enterprise Class Structure for the application. Workflow Design and understanding of tool’s capabilities. Internal/External Services Integration. Contributing Responsibilities Able to prepare the status reports for weekly updates with stakeholders Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc. Able to prepare the technical and functional documents for the project activities. Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organization. Soft Skills and Additional Requirements: Must be able to work closely with end users and developers Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Effective communication with all stakeholders/teams. #Eviden

The Principal Pega Architect leader is a strategic, highly influential technical leader responsible for defining, guiding, and governing the optimal use of the Pega platform across the enterprise. This role requires mastery of Pega architecture, deep technical expertise, and the ability to translate complex business needs into scalable, robust, and forward-looking Pega solutions. The Principal Architect sets technical direction, mentors senior technical staff, drives innovation, ensures adherence to best practices and architectural principles, and plays a key role in shaping the organization's Pega platform strategy and roadmap. This individual acts as the ultimate technical authority for Pega solutions, ensuring they deliver significant business value while maintaining platform health, security, and maintainability. Essential Job Functions & Responsibilities: Strategic Solution Design & Architecture Leadership: Lead the conceptual and logical architecture design for large-scale, complex Pega-based BPM/CRM solutions, ensuring alignment with enterprise architecture principles and business strategy Interpret complex customer needs and strategic business objectives into viable, high-level Pega solution designs and platform roadmaps Define and govern enterprise-class structure, data modeling best practices, and integration strategies for Pega solutions within the broader application ecosystem Perform broad and detailed impact assessments across people, process, and technology dimensions to evaluate proposed solutions and architectural changes Champion and oversee the application of Test-Driven Development (TDD) and Behavior-Driven Development (BDD) principles within Pega development lifecycles to build in quality from the start Technical Governance & Quality Assurance: Establish, refine, and enforce Pega technical standards, best practices, design patterns, and coding conventions across development teams Review and validate the application technical designs proposed by LSA/SSAs and development teams, ensuring alignment with business needs, architectural integrity, and efficient use of platform capabilities Identify and proactively address potential functional design issues, architectural risks, and technical debt; propose and evaluate effective alternative solutions Define strategies and oversee the implementation of robust testing approaches (including AUT, scenario-based testing) ensuring appropriate test coverage and adherence to quality standards Conduct audits and reviews to ensure development, testing, and deployment processes adhere to established standards and guidelines Platform Strategy & Innovation: Conduct system studies and analyze existing processes (computerized and manual) to identify opportunities for significant efficiency gains through Pega solutions and automation Research, evaluate, and recommend advanced Pega features, frameworks (e.g., Pega Constellation, industry frameworks), related technologies, and techniques for automation and process optimization Contribute significantly to the Pega platform roadmap, including version upgrades, infrastructure strategy (Cloud/on-premise), and adoption of new Pega capabilities Analyze and make strategic recommendations regarding system backup, security posture, restart/recovery mechanisms, balancing controls, data conversion approaches, and data modeling standards for Pega applications Mentorship & Technical Leadership: Provide high-level technical leadership, mentorship, and guidance to Lead System Architects, Senior System Architects, and Pega developers Monitor and mentor technical staff to ensure accuracy of program logic, adherence to architectural designs, and efficient use of platform resources Act as a key technical liaison between business stakeholders (including Product Owners), development teams, enterprise architecture, and infrastructure teams Support business partners in building robust Lean Business Cases and effectively breaking down epics into features suitable for Pega implementation Agile Collaboration & Delivery Oversight: Collaborate closely with Product Owners and teams to ensure delivered code and acceptance tests accurately reflect desired functionality and meet acceptance criteria Ensure development teams effectively break down features, write clear user stories with accurate acceptance criteria, and consistently deliver high-quality working code each sprint Oversee and support complex implementation activities, acting as a senior escalation point for troubleshooting challenging user, system, environmental, or integration issues Requirements Strategic Solution Design & Architecture Leadership - Advanced Platform Strategy & Innovation - Advanced Financial Modelling and Contract negotiation - Advanced Pega Certified Lead System Architect (LSA) - Advanced (7+ Years) Deep knowledge of enterprise integration patterns, principles, and technologies (REST, SOAP, JMS, File, Email, Kafka - Intermediate (4-6 Years) Pega-based BPM/CRM solutions for enterprise-level programs - Intermediate (4-6 Years) JavaScript, CSS, HTML5 - Intermediate (4-6 Years) Pega CLM, Pega CDH, Pega Customer Service, Insurance frameworks - Intermediate (4-6 Years) Pega CLM, Pega CDH, Pega Customer Service, Insurance frameworks - Intermediate (4-6 Years) Show more Show less

When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. You will be supporting mission and business-critical applications within Verizon. You will be part of Pega Community of Practice and will be driving Omni and Customer Centric experiences. You will be delivering solutions within a large enterprise systems framework for key business KPIs. Leading, developing and maintaining applications by evaluating client needs, analyzing requirements, developing software systems. Understanding functional requirement and translate into technical requirements to meet expectations. Defining execution plan and approach based on project scope, expected timeline and available budget/resources. Managing stakeholder communication and leading project status updates with client groups and IT teams. Leading and developing high performing teams, supporting Agile working practices with diversified cultural workforce. Defining Best Practices, understanding technology trends and know-how about open source technologies. Where you'll be working... In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. What Were Looking For... You are curious about new technologies and the possibilities they create. You are driven and motivated, with good communication and analytical skills and thrive in dynamic work environment with different stakeholders/architects/business clients across large enterprise systems. You are great at analyzing business requirements and translating them into system requirements using the lens of the customer experience. You are excellent at working in teams and can use your interpersonal skills to get your point across. You are able to make decisions and showcase ownership of your deliverables. You are passionate about working with people in a diverse and fast paced environment. You'll Need To Have Bachelors degree or four or more years of work experience. Six years or more years of relevant work experience. Six or more years of experience designing PRPC applications including gathering of requirements, formulating design of Class structure, Rules Sets structure, Organization structure, identification of Properties and design of Flows based on the requirements, Integration & Queues. Knowledge of PEGA Guardrails, performance tuning and building quality applications. Experience in Java and Oracle technologies. Experience using debugging tools like PAL and Tracer. Experience with Automated Unit testing. Experience applying Agile process. Experience designing and collaborating with senior design/architects. Domain experience with the tying of metrics with business requirements and looking at the customer experience. Two or more years of experience managing a high performing team. Pega Certified - CSA & CSSA. Even better if you have one or more of the following: Master's degree. Experience leading teams of design/architects of OSS/BSS applications. Experience leading teams developing applications using Rule models, DSM, Process Models, Web Service, LDAP setups, Connectors and Pega User Interface. Domain experience with Sales and Service Flows in Ordering applications. Good domain expertise in plans and offer products. Knowledge of security vulnerabilities and implementing security by design. Ability to provide estimates/sizing for high-level requirement. Ability to come up with alternate solutions when product challenges are met. If Verizon and this role sound like a fit for you, we encourage you to apply even if you dont meet every even better qualification listed above. Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Locations Chennai, India Hyderabad, India Show more Show less

When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work, and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What Youll Be Doing... Youll be leading multiple software engineering teams internally and externally to design and develop complex software architecture for Digital Sales and Mobile Application. Digital Channel being a high-volume application and the face of Verizon to the world, performance in this case is of paramount importance and also customer experience cannot be ignored. This single, scalable system enables our customers to access one of the largest globally integrated networks. Your work will help us to stay at the forefront of technology and positively impact the customer experience. Responsibilities also include organizational leadership, project management, business process subject matter expertise to implement solutions, quality management, business acceptance testing, and communication of the improvement initiatives. Delivering Critical programs for Verizon Mobile app and Digital Sales Providing direction and guidance on strategic initiatives from inception to implementation. Creating self-serving, self-sufficient teams of business process solution architects and support personnel. Adopting Gen AI on device SLM Assisting the team on finding solutions for obstacles to meet committed deliverables. Providing process and application expertise, plan and guide division of work across team members. Utilizing business process insight and application knowledge. Building a culture of highly motivated team members that are focused on speed and agility resulting in customer satisfaction through innovation and silo busting. Developing talent, mentor and coach teams to drive continuous growth and improvement with focus on reducing time to market on our strategic goals, understanding business criticality, and removing complexity. Working closely with external teams to define release content and ensure growth of the platform to meet competitive demands. Leading a pillar in Mobility COE Leading and mentoring engineering web and application programming interface teams through software platform releases, ensuring products are on spec, architecturally sound, and delivered on time. Supporting customers with major platform issues and coordinating triage efforts to solve them. Documenting and maintaining architectural guidance to ensure performance and scalability of the platform. Adhering to industry standards and best practices and understanding emerging technologies and trends to continuously improve the systems, application, infrastructure, and processes. What were looking for... You get excited by the possibilities that technology creates and how it can improve the way we do business. Applying your analytical skills and expertise to solve complex problems is personally rewarding. With strong written and verbal communication abilities, youre able to cut through technical jargon to describe complex concepts in a way everyone can understand. People know you for your strong leadership and the way you inspire teams to perform at their best. No stranger to working in a fast-paced environment, you convey a sense of urgency and handle multiple competing priorities with ease, never missing a deadline. Youll Need To Have Bachelors degree or six or more years of work experience. Six or more years of experience in handling Mobile application. Three or more years of experience in handling Digital eCommerce Web Applications. Six or more years of relevant work experience. Experience in leading and building applications on Mobile native architecture and tech stack. Strong experience in successfully handling big and complex projects using the React JS, Java, Spring reactive framework and micro services along with hands-on experience in building cloud native applications. Experience in either Swift UI or Kotlin. Experience in progressive transformation, technology enablement & innovation. Experience in managing larger teams. Good understanding of enterprise service platforms and their impact in overall customer experience. Strong background in stakeholder and partner management along with cross-functional collaboration. Excellent analytical, written and oral communication skills, and be able to explain complex concepts both concisely and simply. Demonstrated ability to drive projects in Agile and be able to coach and mentor the teams on best practices. Even better if you have one or more of the following: Knowledge on Tools like Site catalyst, Firebase, Crashlytics, Quantam Merticsetc.. Knowledge on Security concepts will be added advantage. Knowledge and experience in AEM. Knowledge and experience in PEGA. Knowledge and experience with any BPM tools. Knowledge and experience with SRE practice. Knowledge on AI/ML and Voice bot. Knowledge on Cloud, Containerization, DevOps, Agile, Cassandra and other emerging technologies. If Verizon and this role sound like a fit for you, we encourage you to apply even if you dont meet every even better qualification listed above. Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Locations Hyderabad, India Bangalore, India Chennai, India Show more Show less

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Role: Pega Senior Consultant (Pega LSA) Location: Chennai Work Mode: 5 days work from office Technical Behavioral Competencies: CPLSA (Certified Pega Lead System Architect) (Mandatory) Have hands on experience in PEGA V 7.1 or higher versions. (Mandatory) Nice to have PEGA Upgrade experience SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Direct Responsibilities: To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected To be involved in support if a major problem in production arises To participate in out-of-hours / daytime support as required To escalate risks / issues to IT management Designing an Enterprise Class Structure for the application. Workflow Design and understanding of tool s capabilities. Internal/External Services Integration. Contributing Responsibilities Able to prepare the status reports for weekly updates with stakeholders Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc. Able to prepare the technical and functional documents for the project activities. Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organization. Soft Skills and Additional Requirements: Must be able to work closely with end users and developers Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Effective communication with all stakeholders/teams. #Eviden

The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. Responsibilities: Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed Support expansive and diverse array of products and services Assist with ongoing Lean and process improvement projects Resolve complex problems based on best practice/precedence, escalating as needed Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 2-4 years of relevant experience Proficient in Microsoft Office Comprehensive knowledge of Dispute process Ability to work unsupervised and apply problem solve capabilities Ability to work occasional weekends to support Pega releases and COB testing Working knowledge of Pega and/or G36 functionality, Continuity of Business (CoB) testing, and creating and resolving Trust Receipts (TR’s) Demonstrated analytical skills and mathematical knowledge Consistently demonstrates clear and concise written and verbal communication skills Education: Graduation This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the " EEO is the Law " poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting Show more Show less

Job Summary We are looking for a Technical Lead with 4 to 8 years of experience in Pega technologies. The ideal candidate will have expertise in Pega Reporting Pega Platform Pega Application Development Pega Data and Integration Pega User Experience Pega Mobility Pega Case Management and PEGA Decision Hub. Experience in Charles River Advent Geneva Eagle and Asset & Wealth Management is a plus. This is a hybrid role with day shifts and no travel required. Responsibilities Lead the development and implementation of Pega applications to meet business requirements. Oversee the design and architecture of Pega solutions to ensure scalability and performance. Provide technical guidance and mentorship to junior developers on Pega best practices. Collaborate with cross-functional teams to gather and analyze requirements for Pega applications. Develop and maintain Pega reports to provide insights and support decision-making processes. Integrate Pega applications with other systems and data sources to ensure seamless data flow. Enhance user experience by designing intuitive and user-friendly Pega interfaces. Implement Pega mobility solutions to support mobile access and functionality. Manage Pega case management processes to ensure efficient workflow and case resolution. Utilize PEGA Decision Hub to implement decision strategies and improve business outcomes. Ensure compliance with industry standards and best practices in Pega development. Conduct code reviews and ensure the quality and maintainability of Pega applications. Troubleshoot and resolve issues related to Pega applications and integrations. Qualifications Must have strong experience in Pega Reporting Pega Platform Pega Application Development Pega Data and Integration Pega User Experience Pega Mobility Pega Case Management and PEGA Decision Hub. Nice to have experience in Charles River Advent Geneva Eagle and Asset & Wealth Management. Must have excellent problem-solving and analytical skills. Must have strong communication and collaboration skills. Must have the ability to work in a hybrid work model. Must have the ability to work in day shifts. Must have the ability to mentor and guide junior developers. Must have the ability to design and implement scalable Pega solutions. Must have the ability to develop and maintain Pega reports. Must have the ability to integrate Pega applications with other systems. Must have the ability to enhance user experience in Pega applications. Must have the ability to manage Pega case management processes. Must have the ability to utilize PEGA Decision Hub for decision strategies. Certifications Required Certified Pega Business Architect (CPBA) Certified Pega System Architect (CPSA) Show more Show less