1454 Pega Jobs - Page 45

Independently perform the analysis, design and development of high volume, low latency applications for mission critical systems delivering high-availability and performance to best meet customer needs. Write well designed, testable, efficient code to support varied and more complex IT solutions Provide strong technical expertise and collaborate with other IT specialists to rapidly develop and deliver stunning solutions that meet changing business needs. Perform all necessary discovery and fact finding to fully understand more complex business problems and opportunities and independently execute all assignments. Analyze and recommend solutions to development and production issues while effectively communicating to the project team, applicable vendors and/or the manager in a timely manner. Research and stay abreast of technology trends and IT best practices, with a focus on continuous learning and possible application to the business. Provide direction and assistance to less experienced team members. Excellent analytical, and written and oral communication skills. Ability to work both individually and as a member of a team. Embed Here for good and Group s brand and values in Cash FI Investigations and Smart Workflow hive. Strategy Experienced practitioner and hands on contribution to the squad delivery for their craft (Eg. Engineering). Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends. Business Ensure work is delivered as per the required business objectives Work with the Product owner and team to enable business objectives to be met Processes Manage the lifecycle of products or services, ensuring governance is maintained and aligned with the groups framework. People Talent Work collaboratively within the team and be a team player with focus to deliver individual and team objectives Key Responsibilities Risk Management Actively identify proactive risk identification and management, establishing a vigilant culture that anticipates and addresses issues swiftly. Coordinate risk escalation and participate in resolution processes, ensuring timely understanding the root cause. Governance Exemplify and promote adherence to the groups values and code of conduct, ensuring all activities comply with regulatory and ethical standards. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Interact with peer programmers, leads, Engineering Analysts, Architects, Interface team SPOC, Users, Test engineers to ensure timely completion of deliverables with high quality. Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Pega BPM V 8 and above Web services Integration technologies (SOLACE, API, MQ) Workflow modelling Design of enterprise scale applications with Pega Pega Smart Investigate Qualifications EDUCATION Bachelor s degree in Computer Science, engineering or equivalent discipline, he/she must have relevant experience fulfilling responsibilities of the position CERTIFICATIONS PEGA CSA About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28574

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Senior Consultant Specialist. Work Location Open for: Pune/Hyderabad/Bangalore In this role, you will: Identify and streamline the automated test cases as per the project requirements Ensure the automated scripts cover all the functional requirements. Ensure to execute the projects within defined timelines and maintain standards of quality scripting. Co-ordinate with test manager/ onsite coordinator for issues resolution Ensure that test product documentation is complete and updated and updated at any given point in time. Own the project and ensure to handle Complex Modules to help meet project timelines Responsible for status reporting and test metrics reporting periodically Prepare maintain test-ware conduct/ attend test-ware walkthroughs Design of reusable automated test scripts and guide the team in the critical component s automation Requirements To be successful in this role, you should meet the following requirements: Working experience not less than 6-8 years in Automation Testing with Selenium Good experience in build and test integration tooling including Jenkins, GIT. Excellent knowledge on the Java scripting. Proven skill set for the Automation experience with API Automation, BDD, TDD frameworks. Able to handle complex functionalities and to develop re-useable scripts. Able to develop, debug, troubleshoot, and maintain the scripts. Maintain a high level of coding standards and quality assurance policy and procedures. Positive team player working as part of a large programme. The successful candidate will also meet the following requirements: Experience of working on project running on Google Cloud for Pega. Knowledge of Payment Solution is added advantage. Previous experience within Identity and Access Management, SQL Previous experience on the UFT automation. Test case review/QA for coverage and traceability to requirements/design and liaison with business areas/technical leads re SIT/OAT/UAT scenario definitions as required. Agile basics including ceremonies, Scrum/Kanban. CI/CD testing automation tools and frameworks Knowledge of Jira, Confluence, and Sharepoint.

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: Role Summary: Micro Automation Specialist a full-time developer who will be joining one of the Operations team of highly skilled professionals who focus on delivering solutions to the Clients. Candidate would be required to deliver desktop applications and automated solutions targeted at providing value to Sun Life Financial through innovation and collaboration. Candidate would be required to provide Solutions spanning a wide range of technologies including Robotic Automation, Microsoft Access, Microsoft Excel and Microsoft SQL Server. The candidate will be encouraged to take advantage of the opportunities for both personal growth and continuous learnings provided by the team and by Sun Life Financial Key Accountabilities: Analyze requirements and work with Business stakeholders to understand their requests Develop new applications functionality and enhance/maintain current features Responsible for the creation, design, development and implementation of RPA systems. Required to investigate, analyze, and set-up automated processes to maximize efficiency for business model. Work with ORM Team to Review MA Tool Provides support and assists the BPA Team Build strong relationship with business unit leaders and onshore partners Skill/Competencies: Minimum of 5+ years of industry experience in VBA & SQL High proficiency in MS Office applications such as Excel, Access and Power-point Strong with Microsoft SQL and relational databases Must have Design Skills to create user interfaces VBA + DOT Net programming experience with any database Knowledge of PEGA Automation Tool is preferred Well versed working in an Agile environment Strong analytical, problem solving and process improvement skills Should have knowledge of Web Scrapping Knowledge of data visualization best practices (Capability to create visualizations, dashboards and MIS) Job Category: Customer Service / Operations Posting End Date: 29/06/2025 Show more Show less

Hyderabad, India Chennai, India Job ID: R-1056622 Apply prior to the end date: June 20th, 2025 When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing… You’ll be part of a highly skilled group of marketing technologists who are responsible for the Verizon Business Group customer experience (CX) and marketing technology (martech) stack. In this dynamic role, you'll be responsible for developing, maintaining, integrating, and implementing platforms and data flows across the stack to deliver omni-channel customer journeys and insights. Working with the stakeholders and technology partners, you’ll be creating solutions designed to advance and mature the martech stack, ensuring it supports current and future marketing strategies and campaign needs, and integrates seamlessly with other corporate technologies. You’ll also be part of new technology evaluations and proofs of concept for innovative new solutions including GenAI. You will play a leading role supporting our core Marketing and CX teams. Responsibilities include: Partnering on cross functional projects with enterprise architecture, martech, CX, and GTS teams to deliver revenue impacting campaigns, end-to-end journeys, and insights. Creating technical documentation, data flow and system integration diagrams, and user stories. Executing technical development like APIs, business or third-party system integrations, hands-on in-platform configurations, and scripting. Finding ways to automate manual tasks and improve efficiencies. Supporting troubleshooting efforts. Identifying opportunities for new processes and optimization. Delivering forward-thinking solutions on-time and on budget. Coordinating and leading UAT testing efforts. Other duties as assigned. What we’re looking for... You take a lot of pride in your work and as a self-starter you enjoy learning new skills and taking on new tasks. While you work well independently, your team orientation and collaborative nature make you an obvious choice to lead cross-functional teams. No stranger to succeeding in a fast-paced, ever-changing marketing environment, you balance competing priorities with ease. Talking to people comes very naturally to you and as a strong communicator you can effectively explain issues and resolutions to all levels of the organization. You are detail oriented and forward thinking, looking for the future-proof solution. You'll need to have: Bachelor’s degree or four or more years of work experience Four or more years of relevant work experience Three or more years experience working on complex projects that involve technology implementation and innovation for large enterprises Three or more years hands-on experience working to optimize and troubleshoot data flows between marketing, sales, or business systems Hands-on experience developing Application Programming Interfaces (APIs) integrations and Java and/or Python scripting Hands-on experience creating system architecture documentation and authoring technical user stories Experience creating Extract, Transform, Load (ETL) scripts for automated data transformation and load into CX, sales, and marketing technology platforms Even better if you have one or more of the following: Hands-on experience with Adobe Experience Platform and other Adobe Experience Cloud applications A solid understanding of Salesforce data structures and relational databases Strong SQL skills and the ability to create complex SQL queries for data analysis Experience with Informatica and Adobe Fusion Adobe Business Practitioner certifications on the Products above (or equivalent) Previous experience with Pega Customer Decision Hub Understanding/Experience MarTech Tools - Adobe Analytics/Google Analytics/Marketo Pega Certification If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Apply Now Save Saved Open sharing options Share Related Jobs Principal Engineer - Technology Strategy - Adobe (AEP/Adobe Experience Cloud/Marketo/AJO) Save Hyderabad, India Technology Senior Engineer Consultant - Adobe Experience Platform / Marketo Save Hyderabad, India, +1 other location Technology Sr Engr Cslt-Systems Engrg Save Hyderabad, India Technology Shaping the future. Connect with the best and brightest to help innovate and operate some of the world’s largest platforms and networks.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... You will be supporting mission and business-critical applications within Verizon. You will be part of Pega Community of Practice and will be driving Omni and Customer Centric experiences. You will be delivering solutions within a large enterprise systems framework for key business KPIs. Leading, developing and maintaining applications by evaluating client needs, analyzing requirements, developing software systems. Demonstrating the ability to understand functional requirement and translate into technical requirements to meet expectations. Defining execution plan and approach based on project scope, expected timeline and available budget/resources. Managing stakeholder communication and leading project status updates with client groups and IT teams. Leading and developing high performing teams, supporting Agile working practices with diversified cultural workforce. Defining Best Practices, understanding technology trends and know-how about open-source technologies. Providing framework level solutions and bring best design and architecture for the problem statement. Governing Pega product & platform and also have functional knowledge end to end including Sales, services and support platform and functions. Leading and developing end to end workflow management and orchestration to build wholistic customer journey orchestration. Managing and supporting solutions for business programs and migration functions. Having strong technical expertise in Pega and functional understanding of North star architecture. Where you'll be working... In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. What we’re looking for... You are curious about new technologies and the possibilities they create. You are driven and motivated, with good communication and analytical skills and thrive in dynamic work environment with different stakeholders/architects/business clients across large enterprise systems. You are great at analyzing business requirements and translating them into system requirements using the lens of the customer experience. You are excellent at working in teams and can use your interpersonal skills to get your point across. You are able to make decisions and showcase ownership of your deliverables. You are passionate about working with people in a diverse and fast paced environment. You'll need to have: Bachelor’s degree or four or more years of work experience. Six or more years of relevant work experience. Six or more years of experience in designing PRPC applications including gathering of requirements, formulating design of Class structure, Rules Sets structure, Organization structure, identification of Properties and design of Flows based on the requirements, Integration & Queues. Knowledge of PEGA Guardrails, performance tuning and building quality applications. Experience in Java and Oracle technologies. Experience in using debugging tools like PAL and Tracer. Experience in Automated Unit testing. Experience in applying Agile process. Experience in designing and collaborating with senior design/architects. Experience in the tying of metrics with business requirements and looking at the customer experience. Six or more years of experience in managing a high performing team. Experience in Pega Lead System Architect. Even better if you have one or more of the following: Master's degree. Experience in leading teams of design/architects of OSS/BSS applications. Domain experience in Sales and Service Flows in Ordering applications. Good domain experience in plans and offers products. Knowledge of security vulnerabilities and implementing security by design. Ability to provide estimates/sizing for high-level requirement. Ability to come up with alternate solutions when product challenges are met. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee- Collections! We are looking for someone with extensive knowledge and understanding of the entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be encouraged to work on strict deadlines, in a fast-paced business environment while being a good great teammate. Responsibilities You need to lead all the activities related to Cash and Collections domain. Balance Cash related to collections and dispute management, implement & enforce to strategy. Interaction with end customers via Calls and Emails for collecting past due amount. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional Stakeholder Relationship Management through e-mail and conference calls. Dispute Balancing related to invoice, cash and collection issues. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level. People management: ensure team members are meeting the deliverables and keep them motivated. Identify operational improvement opportunities and drive implementation (Lean and Six Sigma projects) Timely and effective communication with internal departments for issue resolution Should have understanding on all outcome-based reports, should be able to drive daily and weekly cash and Collections target. Person should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash. Control and support all specialists in respective functions. Analyse different processes KPI’s from Customer Relationship Management system or provided by Process Control to guarantee SLA’s or propose process improvements, Analyze performance of the team members to ensure that all necessary tasks are completed in accordance with specifications and deadlines. Drive people related agenda (target settings, appraisal process, building talents) Ensure proper backup structure and succession planning. Training and development of the team Leading the agenda of issue solving and monthly meetings Review escalation tickets, assisting the team when either they cannot fulfil SLA’s or have any problem. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level. Qualifications we seek in you! Minimum Qualifications University graduate Significant work experience in Cash and Collections Experience in leading a team. Extensive prior experience. People management skills Excellent Interpersonal Skills Proficient in MS Office applications, especially in MS excel. SAP knowledge and experience in generating reports from SAP. Problem solving and decision-making ability. Customer service orientation Accounting knowledge- Cash Application, Collection and Dispute End to End process knowledge. Preferred Qualifications / Skills Ability to work with various other IT applications (PEGA, HRC, reporting tools, etc.) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X , Facebook , LinkedIn , and YouTube . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 3, 2025, 6:52:03 AM Unposting Date Aug 2, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Meet Our Team We are the face of Pega. Our aim is to Provide world-class technical support and advice on the use of Pegasystems’ Products and Applications. We make it easy, pleasant, and rewarding for our customers to work with us. You will be working along with the best colleagues and customers across the globe. Picture Yourself At Pega The Senior Technical Support Engineer (STSE) is a key technical role within Global Customer Support (GCS) and the first point of contact for customers to address issues. This position develops customer satisfaction and loyalty by providing superior support services for Pega’s products. What You'll Do At Pega The STSE uses their understanding of Pegasystems’ products, the technical environment in which they run, and our customers’ business objectives to drive support cases to timely and quality clarification and subsequent resolution by themselves or others in Pega. Who You Are Minimum of 4-5 years of experience in a Application Product Support/Development. Strong understanding in Core Java/JEE skills. Knowledge of KAFKA is preferred. Knowledge on Cassandra is preferred. Good working knowledge on Databases (ex. Postgres, Oracle, MySql). Strong troubleshooting and debugging skills, and has experience in analyzing, troubleshooting, and resolving enterprise software issues. Pega Platform Certifications on Pega 7.x/8.x CSA/CSSA is preferred. Strong interest and desire to learn BPM and working experience on Pega Platform. Ability to work effectively with diverse stakeholders and ability to coordinate with multiple teams to achieve results. Experience in a product organization is a plus What You've Accomplished Strong analytical and problem-solving skills. Should have extensive experience at Core Java, JSP, Servlets and JDBC In-depth knowledge of OOPS concepts, Multithreading, Exception Handling, Collections concepts and File systems. Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company Job ID: 21762 Show more Show less

Meet Our Team As part of the Global Client Support organization, Manager provides a frontline, leading edge environment to learn and apply your knowledge by helping our customers operate their Pegasystems solutions with the best experience possible. With our global operation you will be working with customers in many countries and industries. The experience you will gain will provide a great foundation for your career as you witness our customers transform their businesses. Picture Yourself At Pega In this role you will interact with customers and partners at multiple levels to support Pega technology, gain insight and understand the customer needs and solutions. Our customers are the largest and most successful in their respective industries. Ultimately, your success is judged by the success of those customers in deriving real world business value as shown by repeated business and increased adoption. What You'll Do At Pega Lead, coach, Build and develop a team of outstanding individuals providing world class technical support on Pega products. Drive efficiencies on day to day operations by utilizing tools & skills. Accountability for team integrity, product support excellence, decision making, SLAs, Client success, career development, communications. Implement and execute processes to streamline issue investigations and resolutions Remove impediments/blockers to keep issue investigations moving forward to meet established deadlines Provide an environment to teams that encourages continuous improvement and mentorship. Maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Establish priorities and communicate rationale and timeframe clearly to clients. Understand and articulate the customer’s requirements to ensure that the customer’s optimal success criteria are met Drive and engage in issue resolution including complex technical issues across multiple teams while also ensuring timely and regular customer updates Drive initiatives on Pega’s “As a service “transformation Partner with other Engineering and client facing departments to define, maintain and leverage account health indicators and drive strategic initiatives identified in partnership with other departments. Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each. Retain top talent through collaboration and career growth. Actively look at feedback/pulse of the clients and drive process/product improvements Be point of contact for Escalations and act proactively to prevent future occurrences. Ensure clear organizational priorities which are aligned with departmental and company goals. Utilize advanced knowledge and technical competence on Pega products and services to drive customer readiness from development to staging to production. Who You Are The Manager- Technical Support is a technical customer– facing professional who possesses initiative, a positive and resourceful mindset, and the ability to learn quickly and adapt to change. The individual is an organized self-starter with tenacity, drive, and enjoys working in a collaborative fast-paced environment to ensure swift resolution of issues and an exceptional customer experience. A deep commitment to quality is essential, as well as demonstrated creative troubleshooting skills. High energy leader with vision to see problems and potential solutions. Self-starter and ability to work in a fast-paced culture. Enjoy driving problems and debugging to completion by engaging with appropriate teams and resources. You feel challenged and enjoy handling high pressure situations involving clients. Empathetic and passionate about technology, products and customers/end-users An organized, effective communicator who can confidently present in front of clients and decision-makers Developed strong analytical and problem-solving skills and the ability to quickly differentiate between problems caused by hardware, operating systems software, application programs, or network failures. Experience working on: AWS / Cloud based services / Container Orchestration Additional Preferred Qualifications Knowledge of J2EE architecture and application servers (Websphere, Weblogic, Tomcat, or JBOSS) Knowledge of database administration (Oracle, Postgres, MSSQL,UDB or DB2) Knowledge and experience with Javascript, SQL, and CSS/HTM L Knowledge of Operating Systems (specifically Windows, AIX, Solaris, Linux, zOS) Knowledge of Communication protocols and technologies (SOAP, MQ, JMS) What You've Accomplished Bachelor's/Master’s degree from four-year college or university. 10+ years of experience, with 2+ years in a leadership role, driving customer service and success in a customer-facing organization. Excellent communication (written and verbal) and public speaking skills are required. Service excellence by providing the team with a holistic and consistent experience comprised mainly of five main types of skills that benefit our largest, most strategic customers. Those five skills include: customer service, troubleshooting, product subject matter expertise, communication/case management & documentation, and team player / global mindset. Partner with cross functional teams to develop a customer support model to fit customer demand. Strategic mindset towards organizational efficiency, constantly optimizing processes. Navigate operational improvements with our engineering team to identify tooling and automation that will both enable faster customer issue resolution. Mentor the team, remove barriers to customer and team success. Provide live coaching sessions on a regular, recurring basis with all direct reports. Performance management: conduct one-on-one sessions with employees to review cases and assist in associate growth and development. Proactive engagement with customer base while supporting and managing escalations. Strong client facing experience to strengthen relationships as needed to understand the customer requirements, determine further opportunities, resolve escalations and address the root cause of issues. Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company Job ID: 21918 Show more Show less

Job Title - GN - SONG - MT - Marketing Automation - Manager Management Level: 7-Manager Location: Gurugram, DDC1 Must-have skills: Adobe Campaign Classic Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary: This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Plan, design, execute large scale marketing automation programs over channels such as email, SMS, Push, CRM, web etc. Design new campaign strategies and marketing plans across all channels and devices based on campaign performance and insights. Conduct marketing automation vendor assessment Conduct client’s Campaign/Marketing automation capability assessment and provide recommendations on optimizing the Campaign/Marketing automation stack and develop use cases to improve utilization of existing campaign engine. Gather business requirements, designing process & solution for implementation of marketing and advertising solutions. Design functional architecture (Integration with peripheral systems like Datasources, Activation channels etc.), implementation support, for campaign engines such as Adobe, Braze etc. Derive insights for campaign, work on Campaign attribution and strategy optimization Drive business development efforts and thought leadership in the marketing automation space. Other Skills/Optional Lead discovery and design workshops with clients to map the marketing processes, configure, test, and deploy marketing processes in client’s Workfront or other marketing workflow management system. Follow a proven methodology, approach, and best practices to successfully enable client to achieve their unique business objectives using Workfront and Develop use cases to increase adoption of Workfront to solve problems not yet identified by the client. Develop project plans, design documents, roadmaps, templates, layouts, queues, reports, and other project artifacts that align with the defined requirements and provide demos to teams considering implementing Workfront. Bring your best skills forward to excel at the role: Partner and team with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients Strong understanding of Marketing processes, operating model, marketing & Advertising technologies, and integrations with other technologies Proficient in research and analysis, identify new opportunities, develop solutions, and own proposals end to end. Ability to establish and build on working relationships effectively. Ability to solution and budget projects/ engagements for clients Experience in working with middle to senior management levels within existing organization / client organizations. Strong experience in shaping and driving engagements and ability to lead teams independently. Ability to work effectively in a remote, virtual, global, fast paced, and unstructured environment. Ability to learn new and understand new tools/solutions. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the offering. Preferable: Configure, test, and deploy marketing processes in client’s Workfront or other marketing workflow management system. Follow a proven methodology, approach, and best practices to successfully enable client to achieve their unique business objectives using Workfront. Collaborate with business and technical stakeholders to understand how a client’s Workfront instance has been configured and provide post go live consulting to newly implemented customers. Professional & Technical Skills: Relevant experience in the required domain. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced, dynamic environment. Strong understanding of marketing, marketing technologies and ability to apply technology know-how to better how our clients reach out to their customers. Ability to use insights for campaign and strategy optimization. Good to have 3+ years Workfront/Jira experience Deliver and execute on technical design solutions, customizing where required, using Salesforce Marketing Cloud, Adobe Experience Cloud, Braze Strong understanding of data structures and hands on experience on Mar-tech tools such as Adobe campaign, Adobe Journey Optimizer, Marketo, Adobe Experience Platform, Braze etc.. Good to have exposure to other Campaign tools like Pega decisioning, SFMC, etc. Good to have experience in leading and managing email, social media, and/or display advertising campaigns and in optimizing landing pages and user funnels Experience with A/B and multivariate experiments. Strong knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.) Good to be Proficient with implementation of MarTech platforms like Adobe Experience Cloud and experience of AdTech platforms, Data visualization platforms and Cloud Platforms etc. Additional Information: Opportunity to work on innovative projects. Career growth and leadership exposure. About Our Company | Accenture Experience: 12-14Years Educational Qualification: Any Degree Show more Show less

Senior AWS Developer P2 C3 STS Primary Skills Athena, Python code, Glue, Lambda, DMS , RDS, Redshift Cloud Formation and other AWS serverless Secondary Skills SQL JD Seeking a developer who has good Experience in Athena, Python code, Glue, Lambda, DMS , RDS, Redshift Cloud Formation and other AWS serverless resources. Can optimize data models for performance and efficiency. Able to write SQL queries to support data analysis and reporting Design, implement, and maintain the data architecture for all AWS data services. Work with stakeholders to identify business needs and requirements for data-related projects Design and implement ETL processes to load data into the data warehouse Good Experience in Athena, Python code, Glue, Lambda, DMS , RDS, Redshift, Cloud Formation and other AWS serverless resources Responsibility We are seeking a highly skilled Senior AWS Developer to join our team as a Senior Consultant. With a primary focus on Pega and SQL, the ideal candidate will also have experience with Agile methodologies. As a Senior AWS Developer, you will be responsible for optimizing data models for performance and efficiency, writing SQL queries to support data analysis and reporting, and designing and implementing ETL processes to load data into the data warehouse. You will also work with stakeholders to identify business needs and requirements for data-related projects and design and maintain the data architecture for all AWS data services. The ideal candidate will have at least 5 years of work experience and be comfortable working in a hybrid setting. Show more Show less

Responsibilities Designing, developing, and supporting test automation scripts for test infrastructure and providing automation solutions. Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process from requirements definition through to delivery. Take full ownership of and maintain a robust QA environment, including test databases and system deployments. Devise test strategies to adequately cover requirements, develop high-level test scenarios that implement the strategy, and elaborate scenarios into detailed test cases. Conduct training and best practice sessions with QA Team. Coordinate with project stakeholders to develop and maintain test schedules within established project management methodologies. Skills Strong programming skills in JAVA or Python to develop Test automation frameworks using automation tools like Selenium, TestNG and Junit. Working knowledge on products like Pega, CIM and VCX is helpful. Expertise in Automation framework development using Selenium or Tosca. Strong expertise in different types of Performance testing like Load testing, Stress testing, Peak testing and Volume testing using tools like JMeter. Expertise in Software development best practices Strong understanding of CI/CD principles. Expert knowledge of writing technical documentation/defects and issues Hands on experience using source control systems such as GitHub. Good Experience of ETL testing and strong in SQL queries. Excellent communication, documentation, and analytical skills; attention to detail, thoroughness, and strong ownership of work Mandatory Skills Test Automation using Selenium Java/Python. Strong experience in GIT, Maven, and Allure reports. Strong experience in Performance testing using JMeter. Experience of CI/CD pipeline. Solid experience in SQL and ETL testing. Experience in Test management tools like Jira. Strong knowledge of QA methodology and tools Excellent communication, documentation, and analytical skills Show more Show less

Overview The Senior Test Analyst role is part of Technology Delivery function accountable for Testing Quality of MUFG s flagship softwares. The individual shall be driven by and passionate about Testing and Quality, who can lead the analysis, design, planning, preparation and execution of testing across an enterprise scale application landscape. A strong background in super, insurance and financial systems will be highly advantageous. Key Accountabilities and main responsibilities Strategic Focus Ensure all Testing activities for an assigned program are successfully delivered according to an agreed project plan / schedule and meets identified success criteria and are therefore fit for purpose. Build relationships and liaise closely with Project Managers, Developers, Business Systems Analysts, Support staff and the Business community to ensure that testing activities are fully communicated / reported and stakeholders are regularly informed. Operational Management Prepare Test Strategy document and support the Test Lead / Test Manager in the implementation of the strategy. Undertake Test Planning, Environment Planning, Test Execution, Defect Tracking Test Closure activities. Maintain traceability between Requirements and Test Cases including associated test steps, test data defects. Review test cases produced by test analysts/peers to ensure correct standards are applied and test coverage is achieved. Co-ordinate assigned test execution with Business SMEs, utilising test cases developed and provide walkthroughs. Perform / support user acceptance / business process testing, and E2E testing. Assist with the planning and co-ordination of test execution with Business SMEs. Raise defects and track them to closure within the set timeframes, thereby minimizing any impacts on delivery of test execution. Play key role in the analysis, investigation and reporting of test results, working closely with business, technology and support area. Actively participate in driving continuous improvement measures to increase the effectiveness and efficiency of Testing. Governance Risk Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against. Individual should adhere to software testing best practices. Adhere to all MUFG Retirement Solutions standards, policies and procedures. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Experience Minimum 7-10 years experience in software testing with a preferred experience of 4 years in managing testing deliverables across various test phases. Experience working in complex financial services industry is preferred. Testing experience across various test phases including Functional testing, Systems and Systems Integration Testing, User Acceptance Testing and Regression Testing. Experience in SQL is must. Experience in API / Web services / Microservice testing is highly desirable, along with knowledge of Swagger tool and its usage for webservice testing. Experience in automation tools such as Selenium, SOAP UI or others are highly desirable. Working experience in PEGA, ERP, CRM or similar applications is preferable. Certification in Domain/Testing/Delivery methodology like ISTQB, Agile, ASFA highly desirable Personal Attributes Work within a team assisting in: Timely completion of task assigned. Effective problem identification approach Mentoring test analysts/associate test analysts Effective verbal and written communication skills, needed to communicate with global teams/stakeholders. Willingness to accept responsibility and be accountable for service provided Demonstrates proactiveness and team collaboration qualities, including the willingness to take on additional responsibilities. A forward thinker who can think Shift Left and has the ability to analyse, translate and prioritize business requirement into a strategic testing requirement within the defined framework Overview The Senior Test Analyst role is part of Technology Delivery function accountable for Testing Quality of MUFG s flagship softwares. The individual shall be driven by and passionate about Testing and Quality, who can lead the analysis, design, planning, preparation and execution of testing across an enterprise scale application landscape. A strong background in super, insurance and financial systems will be highly advantageous. Key Accountabilities and main responsibilities Strategic Focus Ensure all Testing activities for an assigned program are successfully delivered according to an agreed project plan / schedule and meets identified success criteria and are therefore fit for purpose. Build relationships and liaise closely with Project Managers, Developers, Business Systems Analysts, Support staff and the Business community to ensure that testing activities are fully communicated / reported and stakeholders are regularly informed. Operational Management Prepare Test Strategy document and support the Test Lead / Test Manager in the implementation of the strategy. Undertake Test Planning, Environment Planning, Test Execution, Defect Tracking Test Closure activities. Maintain traceability between Requirements and Test Cases including associated test steps, test data defects. Review test cases produced by test analysts/peers to ensure correct standards are applied and test coverage is achieved. Co-ordinate assigned test execution with Business SMEs, utilising test cases developed and provide walkthroughs. Perform / support user acceptance / business process testing, and E2E testing. Assist with the planning and co-ordination of test execution with Business SMEs. Raise defects and track them to closure within the set timeframes, thereby minimizing any impacts on delivery of test execution. Play key role in the analysis, investigation and reporting of test results, working closely with business, technology and support area. Actively participate in driving continuous improvement measures to increase the effectiveness and efficiency of Testing. Governance Risk Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against. Individual should adhere to software testing best practices. Adhere to all MUFG Retirement Solutions standards, policies and procedures. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience Personal Attributes Experience Minimum 7-10 years experience in software testing with a preferred experience of 4 years in managing testing deliverables across various test phases. Experience working in complex financial services industry is preferred. Testing experience across various test phases including Functional testing, Systems and Systems Integration Testing, User Acceptance Testing and Regression Testing. Experience in SQL is must. Experience in API / Web services / Microservice testing is highly desirable, along with knowledge of Swagger tool and its usage for webservice testing. Experience in automation tools such as Selenium, SOAP UI or others are highly desirable. Working experience in PEGA, ERP, CRM or similar applications is preferable. Certification in Domain/Testing/Delivery methodology like ISTQB, Agile, ASFA highly desirable Personal Attributes Work within a team assisting in: Timely completion of task assigned. Effective problem identification approach Mentoring test analysts/associate test analysts Effective verbal and written communication skills, needed to communicate with global teams/stakeholders. Willingness to accept responsibility and be accountable for service provided Demonstrates proactiveness and team collaboration qualities, including the willingness to take on additional responsibilities. A forward thinker who can think Shift Left and has the ability to analyse, translate and prioritize business requirement into a strategic testing requirement within the defined framework

The Strategy & Consulting Global Network Song Practice | Marketing Transformation | Martech Senior Manager Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: MarTech/AdTech Transformation, MarTech assessments, Adobe | Level: Senior Manager | Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 12+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within on Accenture’s Strategy & Consulting Global Network Song practice. The Practice – A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Song Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will provide transformation services driven by key offerings like Marketing, Sales and Service, Commerce. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting business metrics in a positive manner. The key responsibilities will include the following: Conduct MarTech/ AdTech capability assessment and provide recommendations on optimizing the MarTech/ AdTech stack and develop use cases to improve utilization of existing MarTech/ AdTech stack Plan and design Martech and AdTech solution/ Architecture/vision/ roadmap, solution architecture for our clients Gather business requirements, design process & solution for implementation of marketing and advertising solutions/ tools. Conduct vendor assessment. Research, evaluate and recommend new MarTech /AdTech systems and suppliers. Keep wholistic understanding of existing and upcoming MarTech/AdTech platforms and how they connect into the broader marketing technology landscape. Identify, scope and partner with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients. Work with technology teams to orchestrate and implement integrations (including API based integrations) b/w tools/platforms of different vendors. Aware of latest changes in MarTech and AdTech landscape. Understand and convey the impact of regulations like CCPA and GDPR on marketing channels. Strong project management skills: ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Develop and manage a team of digital marketing platform specialists by managing key tasks like work allocation, time management, project SME support, hiring, training etc. Aside from client delivery, the selected candidate will also drive business development efforts and thought leadership in the digital marketing platform space. Other Skills – Excellent oral and written communication skills Creating and maintaining client relationships Strong understanding of Marketing processes, operating model, marketing & Advertising technologies, and integrations with other technologies Proficient in research and analysis, identify new opportunities, develop solutions and own proposals end to end . Ability to establish and build on working relationships effectively. Ability to solution and budget projects/ engagements for clients Experience in working with middle to senior management levels within existing organization / client organizations. Strong experience in shaping and driving engagements and ability to lead teams independently. Ability to work effectively in a remote, virtual, global, fast paced, and unstructured environment. Ability to learn new and understand new tools/solutions. Contribute to offering development skills to identify areas of growth related to specific skills, platforms, assets etc. that contribute to enhancing the offering. Read About Us. Blogs Your experience counts! MBA from a tier 1 institute with a degree in marketing, economics Proven working experience (12+ Years) in digital marketing/Advertising platforms and in delivering marketing solutions, particularly within the industry (E-Commerce, CPG, Telecom, Healthcare, Financial services etc.) Strong understanding of marketing, advertising technologies (with hands on experience) and ability to apply technology know-how to better how our clients reach out to their customers Experience in Implementation of MarTech platforms and experience of AdTech platforms, Data visualization platforms, CDPs and Cloud Platforms. Understand cross functional collaboration, vendor management, data governance, IT security, legal aspect of these implementations. Deliver and execute on functional & technical design solutions, customizing where required, using either or combination of Salesforce Marketing Cloud, Adobe Experience Cloud or Google marketing platform etc. Experience in ad tech, with a strong focus on cross device and omnichannel consumer experience, paid and owned media platform integrations, campaign tracking & attribution tools. knowledge of Firebase and Appsflyer also beneficial. Working knowledge of ad serving tools, programmatic channels Strong understanding of data structures and hands on experience on multiple Mar-tech/ Adtech tools such as Adobe campaign, Marketo, Adobe Experience Cloud, Pega decisioning, SFMC, tag management platforms - GTM, Launch, Tealium etc., DMPs, cloud computing platforms (especially for data warehousing and ETL), Ads data hub. Experience working with Ads data hub, ad platforms and their API' s i.e. Google API, Facebook conversion API etc. knowledge of website/app and marketing analytics tools & their implementations/integration with remaining martech/adtech stack (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, Firebase etc.), supporting attribution modeling or/and media mix modelling (MMM) and on data collection. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/in-en/careers Accenture Global Network Song | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team. Show more Show less

Role & responsibilities PEGA PRPC Location- Ahmedabad , Gandhinagar Exp- 5-13 Yrs NP-Imm- 90 Days

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing… You’ll be part of a highly skilled group of marketing technologists who are responsible for the Verizon Business Group customer experience (CX) and marketing technology (martech) stack. In this dynamic role, you'll be responsible for developing, maintaining, integrating, and implementing platforms and data flows across the stack to deliver omni-channel customer journeys and insights. Working with the stakeholders and technology partners, you’ll be creating solutions designed to advance and mature the martech stack, ensuring it supports current and future marketing strategies and campaign needs, and integrates seamlessly with other corporate technologies. You’ll also be part of new technology evaluations and proofs of concept for innovative new solutions including GenAI. You will play a leading role supporting our core Marketing and CX teams. Responsibilities include: Partnering on cross functional projects with enterprise architecture, martech, CX, and GTS teams to deliver revenue impacting campaigns, end-to-end journeys, and insights. Creating technical documentation, data flow and system integration diagrams, and user stories. Executing technical development like APIs, business or third-party system integrations, hands-on in-platform configurations, and scripting. Finding ways to automate manual tasks and improve efficiencies. Supporting troubleshooting efforts. Identifying opportunities for new processes and optimization. Delivering forward-thinking solutions on-time and on budget. Coordinating and leading UAT testing efforts. Other duties as assigned. What we’re looking for... You take a lot of pride in your work and as a self-starter you enjoy learning new skills and taking on new tasks. While you work well independently, your team orientation and collaborative nature make you an obvious choice to lead cross-functional teams. No stranger to succeeding in a fast-paced, ever-changing marketing environment, you balance competing priorities with ease. Talking to people comes very naturally to you and as a strong communicator you can effectively explain issues and resolutions to all levels of the organization. You are detail oriented and forward thinking, looking for the future-proof solution. You'll need to have: Bachelor’s degree or four or more years of work experience Four or more years of relevant work experience Three or more years experience working on complex projects that involve technology implementation and innovation for large enterprises Three or more years hands-on experience working to optimize and troubleshoot data flows between marketing, sales, or business systems Hands-on experience developing Application Programming Interfaces (APIs) integrations and Java and/or Python scripting Hands-on experience creating system architecture documentation and authoring technical user stories Experience creating Extract, Transform, Load (ETL) scripts for automated data transformation and load into CX, sales, and marketing technology platforms Even better if you have one or more of the following: Hands-on experience with Adobe Experience Platform and other Adobe Experience Cloud applications A solid understanding of Salesforce data structures and relational databases Strong SQL skills and the ability to create complex SQL queries for data analysis Experience with Informatica and Adobe Fusion Adobe Business Practitioner certifications on the Products above (or equivalent) Previous experience with Pega Customer Decision Hub Understanding/Experience MarTech Tools - Adobe Analytics/Google Analytics/Marketo Pega Certification If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee- Collections! We are looking for someone with extensive knowledge and understanding of the entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be encouraged to work on strict deadlines, in a fast-paced business environment while being a good great teammate. Responsibilities You need to lead all the activities related to Cash and Collections domain. Balance Cash related to collections and dispute management, implement & enforce to strategy. Interaction with end customers via Calls and Emails for collecting past due amount. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional Stakeholder Relationship Management through e-mail and conference calls. Dispute Balancing related to invoice, cash and collection issues. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level. People management: ensure team members are meeting the deliverables and keep them motivated. Identify operational improvement opportunities and drive implementation (Lean and Six Sigma projects) Timely and effective communication with internal departments for issue resolution Should have understanding on all outcome-based reports, should be able to drive daily and weekly cash and Collections target. Person should have good understanding on some key critical metrics like Days to Collect, collection efficiency, Un- allocated cash and Un- applied cash. Control and support all specialists in respective functions. Analyse different processes KPI’s from Customer Relationship Management system or provided by Process Control to guarantee SLA’s or propose process improvements, Analyze performance of the team members to ensure that all necessary tasks are completed in accordance with specifications and deadlines. Drive people related agenda (target settings, appraisal process, building talents) Ensure proper backup structure and succession planning. Training and development of the team Leading the agenda of issue solving and monthly meetings Review escalation tickets, assisting the team when either they cannot fulfil SLA’s or have any problem. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level. Qualifications we seek in you! Minimum Qualifications Commerce graduate Significant work experience in Cash and Collections Should have B2B Collections experience Experience in leading a team People management skills Excellent Interpersonal Skills Proficient in MS Office applications, especially in MS excel. SAP knowledge and experience in generating reports from SAP. Accounting knowledge- Cash Application, Collection and Dispute End to End process knowledge People with exp in Distribution industry or at least Hi Tech Preferred Qualifications / Skills Ability to work with various other IT applications (PEGA, HRC, reporting tools, etc.) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 2, 2025, 9:09:00 AM Unposting Date Aug 1, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Job ID: 28574 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 3 Jun 2025 Job Summary Independently perform the analysis, design and development of high volume, low latency applications for mission critical systems delivering high-availability and performance to best meet customer needs. Write well designed, testable, efficient code to support varied and more complex IT solutions Provide strong technical expertise and collaborate with other IT specialists to rapidly develop and deliver stunning solutions that meet changing business needs. Perform all necessary discovery and fact finding to fully understand more complex business problems and opportunities and independently execute all assignments. Analyze and recommend solutions to development and production issues while effectively communicating to the project team, applicable vendors and/or the manager in a timely manner. Research and stay abreast of technology trends and IT best practices, with a focus on continuous learning and possible application to the business. Provide direction and assistance to less experienced team members. Excellent analytical, and written and oral communication skills. Ability to work both individually and as a member of a team. Embed Here for good and Group’s brand and values in Cash FI Investigations and Smart Workflow hive. Strategy Experienced practitioner and hands on contribution to the squad delivery for their craft (Eg. Engineering). Responsible to evolve the craft towards improving automation, simplification and innovative use of latest market trends. Business Ensure work is delivered as per the required business objectives Work with the Product owner and team to enable business objectives to be met Processes Manage the lifecycle of products or services, ensuring governance is maintained and aligned with the group's framework. People & Talent Work collaboratively within the team and be a team player with focus to deliver individual and team objectives Key Responsibilities Risk Management Actively identify proactive risk identification and management, establishing a vigilant culture that anticipates and addresses issues swiftly. Coordinate risk escalation and participate in resolution processes, ensuring timely understanding the root cause. Governance Exemplify and promote adherence to the group's values and code of conduct, ensuring all activities comply with regulatory and ethical standards. Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Interact with peer programmers, leads, Engineering Analysts, Architects, Interface team SPOC, Users, Test engineers to ensure timely completion of deliverables with high quality. Other Responsibilities Embed Here for good and Group’s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Pega BPM V 8 and above Web services Integration technologies (SOLACE, API, MQ) Workflow modelling Design of enterprise scale applications with Pega Pega Smart Investigate Qualifications EDUCATION Bachelor’s degree in Computer Science, engineering or equivalent discipline, he/she must have relevant experience fulfilling responsibilities of the position CERTIFICATIONS PEGA CSA About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

Meet Our Team Pegasystems develops strategic applications for sales, marketing, service and operations. Pega's applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega's Global 500 customers include the world's largest and most sophisticated enterprises. Pega's applications, available on-premises or in the cloud, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients' strategic business needs. Pega's clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use and global scale. Picture Yourself At Pega This role will focus on project management, department administration tasks, budget management, calendar maintenance, meeting organization, reporting, and presentation coordination. What You'll Do At Pega Day to Day Support Operations for Global Client Support Global Staffing and Scheduling Resource Management Calendar management Expense management Vendor Management Global Stakeholder Management- coordinating with VP’s across various business groups GCS Visitor Management at Senior levels Handling partner POs and payment schedules Shift allowance mgmt. and Co-ordination with Pega India Finance Team on Payments processing payments Industry Presence- Engaging with Industry leaders/ events/ managing participation- presence Customer/Partner Connects- Supporting Customer and partner connections in India Handling Employee Engagement activities, events and programs Running MBR, QBR and other such governance co-ordination Capturing minutes and action items and follow through the actions from governance meetings Plan, organize and help execute Business offsites, events locally and for other locations across the globe Coordinating and running point as GCS representative for India events – Events at India level like townhalls and other large gatherings Working with vendors for organizing events, merchandise etc Budget management for GCS; Handle Operational Reporting, preparing Business Handle Rewards and Recognition;Handle Projects, Programs or Initiatives at GCS India or APAC level Work very closely with Facilities, Operations, Finance and other support organizations to get various action implemented as part of daily operations Host industry events at Pega as required, Host customer/partner visits and events This role supports not only help in the administration of duties for GCS APAC, it will also extend to help in the administration and operational of duties for Global VP for GCS Who You Are The Senior Technology Operations Specialist is a member of the India Executive Administration and Operations team and provides high-level project management, administrative, and operations support to the Cambridge based Product Engineering department. This role will focus on project management, department administration tasks, budget management, calendar maintenance, meeting organization, reporting, and presentation coordination. What You've Accomplished Bachelor's Degree or equivalent experience 4 to 10 years' experience in an admin role or Business operations role with demonstrated administrative or project management skills High proficiency in Microsoft Word, Excel, Outlook, Internet, PowerPoint Ability to collaborate with cross functional teams, Vendors and partners Creativity and problem solving skills Resilience: Ability to deal effectively with pressure and capably perform in stressful situations Communication skills Can-do attitude: Demonstrated willingness to overcome obstacles Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company Job ID: 21995 Show more Show less

Meet Our Team This role will be a part of our expanding consulting business unit which provides a fantastic opportunity to work with an industry leading collaborative and innovative team along with the latest and greatest, cutting edge technology. Pega is The Enterprise Transformation Company™ that empowers organizations to Build for Change® with groundbreaking enterprise AI decisioning and workflow automation solutions. Picture Yourself At Pega Recognized by analysts such as Forrester and Gartner as a leader in strategic business applications, we challenge companies to rethink their business models and empower them to become more efficient, smarter, and customer-centric. Pegasystems is seeking experienced project managers to join our dynamic team of Delivery Leaders at multiple levels. Each Delivery Leader actively contributes to the success of all client engagements through industry knowledge, Pegasystems product knowledge, leadership, and project execution skills. The key responsibilities of the Delivery Leaders will include project planning and management, as well as client engagement at all levels within an account. What You'll Do At Pega Typically manage between one and two projects, including Pega, partner, or client-led implementations Deliver engagements to agreed customer scope, timescales, budget, and quality metrics, as well as assisting customers to achieve the expected ROI Drive account hygiene (timely and accurate contractual documentation, Project Status Reports (PSRs), Engagement Status Dashboards (ESDs), forecasts, and A/R collections) Act as a trusted advisor to the client on all aspects of Pegasystems engagement, leading communication and providing thought leadership so that the best system possible is implemented Advise on Pegasystems’ delivery methodology and how this can be harmonized with a client’s methodology; demonstrate a thorough understanding of Agile, Waterfall, and Scrum approaches to delivery Lead and coach staff toward thought leadership and project excellence Who You Are You are a team player with a results-driven attitude and demonstrated experience in professional services project management. Your industry knowledge and first class leadership skills allow you to easily engage with and influence clients. You are committed to successful project delivery and customer satisfaction while maintaining a high level of integrity. What You've Accomplished 12+ years of experience in professional services technical Project Management roles Scrum Certification (good to have) Specialization in an industry vertical or a number of verticals, and a thorough understanding of customer strategies, processes, vocabulary, and trends, and design thinking Pega Offers You A rapidly growing yet well-established business The world’s most innovative organizations as reference-able clients Analyst acclaimed technology leadership in a massive emerging market A fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries Job ID: 22003 Show more Show less

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Senior Consultant Specialist. Work Location Open for: Pune/Hyderabad/Bangalore In this role, you will: Identify and streamline the automated test cases as per the project requirements Ensure the automated scripts cover all the functional requirements. Ensure to execute the projects within defined timelines and maintain standards of quality scripting. Co-ordinate with test manager/ onsite coordinator for issues resolution Ensure that test product documentation is complete and updated and updated at any given point in time. Own the project and ensure to handle Complex Modules to help meet project timelines Responsible for status reporting and test metrics reporting periodically Prepare & maintain test-ware & conduct/ attend test-ware walkthroughs Design of reusable automated test scripts and guide the team in the critical component’s automation Requirements To be successful in this role, you should meet the following requirements: Working experience not less than 6-8 years in Automation Testing with Selenium Good experience in build and test integration tooling including Jenkins, GIT. Excellent knowledge on the Java scripting. Proven skill set for the Automation experience with API Automation, BDD, TDD frameworks. Able to handle complex functionalities and to develop re-useable scripts. Able to develop, debug, troubleshoot, and maintain the scripts. Maintain a high level of coding standards and quality assurance policy and procedures. Positive team player working as part of a large programme. The successful candidate will also meet the following requirements: Experience of working on project running on Google Cloud for Pega. Knowledge of Payment Solution is added advantage. Previous experience within Identity and Access Management, SQL Previous experience on the UFT automation. Test case review/QA for coverage and traceability to requirements/design and liaison with business areas/technical leads re SIT/OAT/UAT scenario definitions as required. Agile basics including ceremonies, Scrum/Kanban. CI/CD testing automation tools and frameworks Knowledge of Jira, Confluence, and Sharepoint. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less

Must Have 4 plus years as a practicing SSA for multiple accounts 5 plus Years of total Pega Experience Certified SSA Strong Stakeholder Management 1 plus Years of Work experience in International Markets such as Australia, Europe or the US DevOps and Agile Experience. Good to Have Working Knowledge on Pega Robotics, API Standards, Enterprise Security Protocols, Performance Monitoring and improvement Experience on PEGA upgrades, application migration and DB migration Job Description Good Knowledge on all rule types UI, Flows, Flow Actions, Harness, Integration, Agents and Activities Minimum experience on using debugging tools like Tracer, Clipboard, SMA and Live UI Possess good understanding on the rules management and associated tools such as export and import tools, skimming and bulk processing tools Good knowledge of SQL using Oracle Actively collaborate with other teams to solve cross functional challenges Actively participate in the requirements, design and construction phases to lead to success Show more Show less

10-14 years of experience in Pega and 8-10 years of experience in Pega CDH The candidates will act as a CDH SME for Pega Platform perspective preferably in banking and financial services. Pega CSSA Certification and Pega Decisioning Consultant Experience in Pega CDH 8.X or higher versions and NBAD framework. Proven track record of delivering hyper-personalized solutions using NBA strategies across inbound and outbound channels in both batch and real-time mode Hands-on experience with Pega CDH components like ADM, DSM, Value Finder, Customer Profiler, etc. Proficiency in SQL, JSON, real-time decisioning, and object-oriented programming principles. Translate business requirements into decisioning logic, including Next-Best-Action (NBA) strategies, engagement policies, and offer flows. Design and configure core decisioning logic using Pega CDH, including rules, propositions, treatments, and decision data flows. Provide thought leadership and technical guidance to teams on Pega decisioning best practices. Lead the development and configuration of Adaptive Decision Manager (ADM) , interaction history , decision strategy management and other Pega CDH components Ensure seamless integration of decisioning frameworks with enterprise systems like CRM and data lakes. Conduct peer reviews and manage quality assurance processes for decisioning logic. Collaborate with data scientists to analyse customer interactions and optimize adaptive models. Manage the end-to-end delivery of Pega CDH solutions in Agile environments. Create post-implementation support documentation and resolve production defects. Monitor application performance to ensure scalability and efficiency. Implement governance standards for architecture, data privacy, and security compliance. Mentor and lead a team of Pega NBA Designers or developers. Coordinate tasks such as proposition builds, customer data flow updates, and interaction updates. Good understanding and experience in Client Server applications, Digital applications, and Business Functions Designing and implementing REST API, Kafka and FTP based integrations Strong analytical skills with the ability to summarize data into actionable insights. Excellent communication skills to interact with both technical and non-technical stakeholders. Designing in alignment with Clients Business objective Show more Show less

5-8 Years of QA Engineering Experience 3-4 years of QA Automation exposure and working with multiple teams QA Engineering Knowledge, Test Desing, Test Execution Test Automation Experience and exposure in leading the team reporting. QA Metrix tracking and adherence Experience in developing highly reusable and efficient Test frameworks., Experience in automation testing using. Well, verse with Automation framework design and hands-on exp in UI automation., Expertise in any of the BDD frameworks Cucumber., Experience in TestNG or JUNIT frameworks. Experience in work with Selenium, Programming experience with Java., Python Good with Collections API, File Read Write,JSON APIany and exception handling., Experience in API automation using Java APIRest assured SOAP UI POSTMAN RESTAPI is value added., Hands on experience with Maven, Jenkins, and JIRA., Knowledge of Software Development Life Cycle, Knowledge of Pega Testing or other tools are value-added., Must have Advanced Expert level of knowledge of testing concepts, methodologies, and processes Show more Show less

Qualifications: Experience: Minimum of 5 years of experience in testing Pega applications, specifically in implementations involving Smart Claims Engine (SCE). Strong experience in testing claims processing systems, decision rules, and case management in Pega. Technical Expertise: Proficient in testing tools and techniques for Pega applications, including manual and automated testing. Experience with integration testing (APIs, SOAP/REST services, EDI, HL7, FHIR). Familiarity with performance testing tools and techniques. Healthcare Domain Knowledge: Deep understanding of healthcare claims processing, payer systems, and healthcare compliance standards (e.g., HIPAA). Soft Skills: Strong analytical and problem-solving skills with attention to detail. Excellent written and verbal communication skills to document test results and communicate with cross-functional teams. Ability to work collaboratively in an Agile environment and adapt to changing requirements. Show more Show less

Greetings from Ashra Technologies We are hiring.... Job Role; Java Selenium Experience:8+years Location: Chennai Job Description: • Skills: Key Skills and Exp - Java, Selenium, Cucumber, Rest Assured, GitLab, Jenkins - Should have Automation Framework exp . Key skills - Key Skills and Exp - Java, Selenium, Cucumber, Rest Assured, GitLab, Jenkins - Should have Automation Framework exp . Detailed JD : 1. Test Strategy and Planning • Develop Test Strategies: Support to create comprehensive test strategies that include automation for Pega and React applications, ensuring coverage of all critical functionality. • Test Planning: Define and manage test plans, ensuring that test objectives, strategies, scope, and deliverables are clear and achievable. • Tool Selection: Evaluate and select appropriate tools and frameworks for test automation based on project requirements and existing technology stack (e.g., Selenium, Cucumber, Rest Assured etc.). 2. Test Design and Development • Automation Frameworks: Design and implement robust, scalable, and maintainable test automation frameworks tailored for Pega and React applications.: Design and implement robust, scalable, and maintainable test automation frameworks tailored for Pega and React applications. • Test Scripts Development: Write, maintain, and optimize test scripts for both Pega (using Pega-specific tools or general automation tools) and React (using tools like Selenium, Java, Cucumber etc.). • Reusable Components: Develop reusable and modular test components to enhance efficiency and reduce maintenance effort. 3. Quality Assurance and Testing • Integration Testing: Ensure integration tests are thorough and validate the interactions between Pega and React components. • Regression Testing: Implement and maintain automated regression test suites to ensure existing functionality remains unaffected by new changes. 4. Collaboration and Communication • Cross-functional Collaboration: Work closely with developers, business analysts, and other stakeholders to understand requirements, provide feedback, and ensure alignment on testing strategies. • Knowledge Sharing: Mentor and guide testers in Agile teams, promoting best practices and continuous improvement in test automation processes. • Reporting: Provide clear and concise reports on test results, coverage, and overall quality status to project stakeholders. 5. Continuous Improvement • Process Improvement: Continuously assess and improve testing processes, incorporating feedback, new tools, and industry best practices. • Stay Updated: Keep up to date with the latest trends and advancements in test automation, Pega development, and React development. • Innovation: Introduce new testing methodologies and tools that can improve efficiency, accuracy, and coverage. 6. Pega-Specific Responsibilities • Pega Best Practices: Apply Pega best practices for test automation, ensuring tests are aligned with Pega’s guardrails and guidelines. 7. React-Specific Responsibilities • Component Testing: Write automated tests for React components, ensuring they render correctly, and handle user interactions as expected. • UI/UX Testing: Validate that the user interface and user experience meet the design specifications and provide a seamless experience across different devices and browsers. 8. DevOps and CI/CD Integration • CI/CD Pipelines: Integrate automated tests into continuous integration and continuous deployment (CI/CD) pipelines to ensure tests are run automatically with each build and deployment. Should aware of branching strategy and best practices. • Monitoring and Maintenance: Monitor the test automation infrastructure and scripts, ensuring they are up-to-date and functioning correctly within the CI/CD pipeline. If interested can contact 8688322631/or share your CV to: chandrika@ashratech.com Show more Show less