1454 Pega Jobs - Page 43

Role: AWS Data Engineer Work timing: 2 pm to 11 pm Work Mode: Hybrid Work Location: Chennai & Hyderabad Primary Skills: Data Engineer & AWS Detailed JD Seeking a developer who has good Experience in Athena, Python code, Glue, Lambda, DMS , RDS, Redshift Cloud Formation and other AWS serverless resources. Can optimize data models for performance and efficiency. Able to write SQL queries to support data analysis and reporting Design, implement, and maintain the data architecture for all AWS data services. Work with stakeholders to identify business needs and requirements for data-related projects Design and implement ETL processes to load data into the data warehouse Good Experience in Athena, Python code, Glue, Lambda, DMS, RDS, Redshift, Cloud Formation and other AWS serverless resources Responsibility We are seeking a highly skilled Senior AWS Developer to join our team as a Senior Consultant. With a primary focus on Pega and SQL, the ideal candidate will also have experience with Agile methodologies. As a Senior AWS Developer, you will be responsible for optimizing data models for performance and efficiency, writing SQL queries to support data analysis and reporting, and designing and implementing ETL processes to load data into the data warehouse. You will also work with stakeholders to identify business needs and requirements for data-related projects and design and maintain the data architecture for all AWS data services. The ideal candidate will have at least 5 years of work experience and be comfortable working in a hybrid setting. Show more Show less

Meet Our Team: Our team lives and breathes the Pega delivery vision: quickly building high-quality, outcome-driven applications that evolve with the changing needs of business. As a key member of the Pega Consulting team, you will work with a passionate and driven project team, delivering new and innovative business and technical solutions using Pega technology. Picture Yourself at Pega: Pega is changing the way the world builds software. In this role, you’ll help us design, develop, implement and test the next generation customer centric solutions. This is your chance to get your hands-on leading technology that figures out what people really care about. What You'll Do at Pega: Lead and drive scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, UAT and production deployment Partner with our world leading clients to deliver high quality technical solutions across all phases of the software development lifecycle Utilize your outstanding technical consulting skills to demonstrate new and innovative ways to implement software solutions Collaborating with a high performing Pega delivery team you will ensure the solution meets or exceeds your client’s expectations. Provide support and technical governance focused on one or more projects at a single client Act as a Subject Matter Expert to the organization and pro-actively respond to adhoc questions Who You Are: CLSA Certification You are a highly technical hands on individual who is passionate about exploring and applying Pega technology to help solve business problems. BS in Computer Science, Computer Engineering, Electrical Engineering or similar field would be great Experience in building and implementing model-driven, enterprise-level business solutions. Excellent time management and organization skills, with the capability to manage multiple competing priorities Exceptional interpersonal skills and the ability to communicate, partner and collaborate Willingness to go the extra mile Dedication to achieving outstanding customer results with a team-oriented drive and a demonstrated ability to lead by example Aptitude to pick up new concepts and technology rapidly; ability to explain it to both business & IT stakeholders What You've Accomplished: You’ve built and implemented model-driven, enterprise-level business solutions and applications. You’ve led end-to-end delivery of medium to large component of bigger solution. You’ve been exposed to a variety of technologies including Application Servers, programming languages, relational and non-relational data bases and integration techniques. You’ve demonstrated knowledge of and applicability of Object-Oriented techniques and principles. You’ve delivered solutions in Agile and Scrum methodologies. Pega Offers You: Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company #LI-LR1 AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes. We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role. As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law. Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals. Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

Hyderabad, India Chennai, India Job ID: R-1074044 Apply prior to the end date: June 28th, 2025 When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... The Digital Experience & Platforms team is looking for an individual to be part of its User Acceptance testing team. This role plays an important part in our company’s delivery of quality systems and applications that are used by both our customers and our internal teams. You will be part of a team that will test and certify enhancements made to personalization use cases and other activities. The team is also responsible for performing regression testing and working with GTS to drive defects through to closure. Responsibilities: Working with the team to ensure test cases are written in qTest for every release cycle and executed Attend grooming calls as time allows so you become more involved with the project teams Provide input to and shape UAT processes in alignment with industry best practices Provide analysis and metrics for projects and overall release on an ongoing basis Ability to multi-task and prioritize between multiple releases, applications, install activities, and tasks for upcoming releases Working on release days to make sure testing is underway and critical issues are identified before the start of the business day Work with pillar leads and project owners to make sure their projects are being tested as thoroughly as possible Identifies the need for and oversees the implementation of effective tools and approaches to increase sales performance and market share. Communicating project status, timelines, deliverables, and roadblocks to partners and team members. What we’re looking for... Someone who is passionate about the customer experience and who is committed to delivering quality projects. An ideal candidate would be a self-starter that is comfortable working without a lot of supervision. Experience with project management and UX/CX is a plus. Receives broad guidance & is accountable for project or program results. Exercises considerable judgment in developing methods, techniques & evaluation criteria for obtaining results. Work is accomplished without considerable direction. Delegates work to lower-banded team members and vendor resources.. You’ll need to have: Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. Experience balancing multiple software development or automation projects. Experience with Pega platform and understanding of its capabilities Two or more years Wireless/Channel experience Working knowledge of UAT processes Experience with User experience testing approach and tool Strong verbal and written communication and presentation skills Good time management skills with proven ability to meet deadlines. Ability to work independently and demonstrate initiative, make sound business decisions Strong interpersonal and project management skills. In-depth knowledge of Sales Systems, business processes, and Verizon product / service offerings Even better if you have: Understanding/Experience MarTech Tools - Adobe Analytics/Google Analytics/Marketo Functional knowledge of JIRA, qTest, PMP Certification Thorough understanding of Agile, SQA methodologies and SDLC Thorough understanding of Verizon programs, products, policies and procedures. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. #VBGDXP Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Apply Now Save Saved Open sharing options Share Related Jobs Engr III Cslt-Quality Asrn Save Hyderabad, India, +1 other location Technology Engineer II-Quality Assurance Save Hyderabad, India, +1 other location Technology Senior Manager - Application Development Save Hyderabad, India, +2 other locations Technology Shaping the future. Connect with the best and brightest to help innovate and operate some of the world’s largest platforms and networks.

8+ Years of Overall IT and BA Experience; Preferably in BPM and Process Management Extensive exposure into Banking Experience in Pega Development or understanding of Basic Pega concepts is must. Excellent communication with experience liaising with clients Understands the business vision and translates to technology impacts and solutions. Agile knowledge while acting as the liaison between business and technology teams for requirement elicitation, analysis, management and documentation Taps into a wide degree of creativity and initiative Workshop facilitation skills Experience using JIRA and confluence for maintaining and tracking project artifacts Bachelors Degree Show more Show less

The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. In this role, you’re expected to: Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed Support expansive and diverse array of products and services Assist with ongoing Lean and process improvement projects Resolve complex problems based on best practice/precedence, escalating as needed Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. As a successful candidate, you’d ideally have the following skills and exposure: 2-4 years of relevant experience Proficient in Microsoft Office Comprehensive knowledge of Dispute process Ability to work unsupervised and apply problem solve capabilities Ability to work occasional weekends to support Pega releases and COB testing Working knowledge of Pega and/or G36 functionality, Continuity of Business (CoB) testing, and creating and resolving Trust Receipts (TR’s) Demonstrated analytical skills and mathematical knowledge Consistently demonstrates clear and concise written and verbal communication skills Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - Job Family Group: Operations - Core - Job Family: Operations Support - Time Type: Full time - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Meet Our Team Our team lives and breathes the Pega delivery vision: quickly building high-quality, outcome-driven applications that evolve with the changing needs of business. As a key member of the Pega Consulting team, you will work with a passionate and driven project team, delivering new and innovative business and technical solutions using Pega technology. Picture Yourself At Pega Pega is changing the way the world builds software. In this role, you’ll help us design, develop, implement and test the next generation of Pega products. This is your chance to get your hands-on leading customer and learning technology that figures out what people really care about. What You'll Do At Pega Partner with our world leading clients to deliver high quality technical solutions across all phases of the software development lifecycle Utilize your outstanding technical consulting skills to demonstrate new and innovative ways to implement software solutions Mentor and train our clients in Pega technology Leveraging your Thought Leadership skills, you’ll engage, educate and enable your clients’ resources on Industry and Pega Best Practices. Collaborating with a high performing Pega delivery team you will ensure the solution meets or exceeds your client’s expectations. Who You Are You are a highly technical hands on individual who is passionate about exploring and applying Pega technology to help solve business problems. BS Degree with at least 5 years of progressively responsible experience or Master’s Degree with at least 3 year of experience in building and implementing model-driven, enterprise-level business solutions. Excellent time management and organization skills, with the capability to manage multiple competing priorities Exceptional interpersonal skills and the ability to communicate, partner and collaborate Willingness to go the extra mile Dedication to achieving outstanding customer results with a team-oriented drive and a demonstrated ability to lead by example Aptitude to pick up new concepts and technology rapidly; ability to explain it to both business & IT stakeholders Capacity to work in teams as well as alone Capacity to lead technical team Ability to match technology solutions to customer needs What You've Accomplished You’ve built and implemented model-driven, enterprise-level business solutions and applications. CSSA an CPDC Certification You’ve led end-to-end delivery of medium to large component of bigger solution. You’ve been exposed to a variety of technologies including Application Servers, programming languages, relational and non-relational data bases and integration techniques. You’ve demonstrated knowledge of and applicability of Object-Oriented techniques and principles. You’ve delivered solutions in Agile and Scrum methodologies. Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company Job ID: 22031 Show more Show less

ABOUT EVERNORTH: Evernorth ℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care, we solve the problems others don’t, won’t or can’t. Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference. We are always looking upward. And that starts with finding the right talent to help us get there. Database Administration Advisor Position Overview The Database Administrator Advisor is responsible for installing, configuring, administering, and maintaining the database environments, including providing high security of protected health information, monitoring and investigating issues with production applications, evaluating and identifying operational issues within the databases. The DBA will be responsible for working on tickets and monitoring of the database environment and completing user requests for access, change requests, scripts and responding to performance issues. The DBA will review database level code and ensure adherence to DBA standards and best practices. Qualifications Technical: < >11 - 13 years of experience with Database Development and Administrations11+ years of experience with Oracle and SQL Server Experience with Robotic and Mining Platforms such as Pega Robotics, Blue Prism, Stereo Logic and UiPath Performance monitoring Analysis and tuning of sql statements Capacity Planning/Storage Extensive understanding of DBA concepts and Best Practices Good experience in data replication strategies using tools like Qlik Extensive experience in scripting, stored procedures, triggers, query development Working knowledge of DevOps tools like Ansible, Jenkins Replication & HA Solutions Database and SQL Performance Analysis Troubleshooting and RCA experience, Incident Management Able to recommend, set and apply Standards and Best Practices ITIL: Change Management Process and Procedures Monitoring tools – IDERA, Dynatrace, Oracle Tuning Advisor, Toad Security and User Management, including Azure AD Integration and Identities Backup/Recovery and Disaster Recovery Procedures Standardized Database Maintenance Non-Technical: < >Documentation Development Excellent Interpersonal and Communications Skills Capable of working independently and in a team Meet SLAs set forth by Customers/clients Project Management Inventory Management and Audit Mentoring Junior DBAs Multi asking and Workload Management Location & Hours of Work Hyderabad Innovation Hub (HIH) – this role will also be required to support after hours deployments 1 to 2 times a week @10pm eastern time. Night Shift 5:30pm to 2:30am IST 8:00am to 5:00pm EST 6:00am to 3:00pm MST Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Minimum 12+ years of Pega experience, Preferably LSA certified and minimum of 5+ Years wherein played the role of Lead System Architect in Pega implementation projects. Should have good knowledge of latest Pega Features on v8.X & Infinity 23 and demonstrate communication & recommendation of new features with stakeholders. Demonstrate expertise in Pega Platform and application Design to build enterprise Pega solutions. Must have good implementation knowledge of enterprise class structure design. Communicate with business stakeholders by applying the Pega Express best practice of Directly Capture Objectives (DCO) Must have implementation expertise in case structure design, Data modeling design, Asynchronous background processing, decisioning, security and reporting. Must have extensive implementation experience of integrations (SOAP, REST, File Listener, etc.) and its exception handling. Should have good working knowledge of UI/UX design & implementation. Should have good exposure on DX API. Should have hands on experience on usage of App studio and Admin Studio. Should have good exposure in debugging & resolving performance issues in Pega (leveraging Admin Studio/SMA, Key Alerts & Exceptions, PDC/AES) Working Knowledge on one of either of Customer Service, SI, SD, CLM/KYC or healthcare solutions is added advantage. Any Pega application Upgrade/Modernization implementation experience is added advantage. Optionally any knowledge on Constellation, Process fabric & Process Mining is added advantage. Able to lead the implementation of application software, along with delivery ownership. Responsible for maintaining a strong working relationship with stakeholders and ensuring Pega solutions meet the requirements and adhering to industry best practices and standards. Required to provide guidance and support to development teams to ensure that application solutions are implemented correctly. Should have Good Communication and mentoring Skills, upskilling/cross-skilling team members. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

10-14 years of experience in Pega and 8-10 years of experience in Pega CDH The candidates will act as a CDH SME for Pega Platform perspective preferably in banking and financial services. Pega CSSA Certification and Pega Decisioning Consultant Experience in Pega CDH 8.X or higher versions and NBAD framework. Proven track record of delivering hyper-personalized solutions using NBA strategies across inbound and outbound channels in both batch and real-time mode Hands-on experience with Pega CDH components like ADM, DSM, Value Finder, Customer Profiler, etc. Proficiency in SQL, JSON, real-time decisioning, and object-oriented programming principles. Translate business requirements into decisioning logic, including Next-Best-Action (NBA) strategies, engagement policies, and offer flows. Design and configure core decisioning logic using Pega CDH, including rules, propositions, treatments, and decision data flows. Provide thought leadership and technical guidance to teams on Pega decisioning best practices. Lead the development and configuration of Adaptive Decision Manager (ADM) , interaction history , decision strategy management and other Pega CDH components Ensure seamless integration of decisioning frameworks with enterprise systems like CRM and data lakes. Conduct peer reviews and manage quality assurance processes for decisioning logic. Collaborate with data scientists to analyse customer interactions and optimize adaptive models. Manage the end-to-end delivery of Pega CDH solutions in Agile environments. Create post-implementation support documentation and resolve production defects. Monitor application performance to ensure scalability and efficiency. Implement governance standards for architecture, data privacy, and security compliance. Mentor and lead a team of Pega NBA Designers or developers. Coordinate tasks such as proposition builds, customer data flow updates, and interaction updates. Good understanding and experience in Client Server applications, Digital applications, and Business Functions Designing and implementing REST API, Kafka and FTP based integrations Strong analytical skills with the ability to summarize data into actionable insights. Excellent communication skills to interact with both technical and non-technical stakeholders. Designing in alignment with Clients Business objective About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

First Opportunity : - Sr Automation - Test Engineer Role: ' Need Immediate Joiner / Early Joiners Only - For Both Opportunity ** Experience - 6+Years (Immediate Joiner ) - BE / BTech (CS& Engineering Background) Job Summary: Selenium Webdriver - TestNG / PegaUI / CI-CD / Test Automation Framework - Deployment & Integration We are seeking a highly motivated Senior Quality Automation Engineer to join our QA Automation team focused on ensuring the highest quality of enterprise applications built on the Pega platform for Banking domain. The ideal candidate will have strong automation experience using Java, Selenium, and TestNG, and hands-on exposure to Pega UI automation. Key Responsibilities: Ø Design and develop test plan and test cases from user stories. Ø Perform manual testing using test management tools like qTest Design, develop, and maintain robust automated test scripts for Pega UI and related components. Ø Collaborate with development, QA, and product teams to understand requirements and translate them into test cases. Ø Build and maintain test automation frameworks using Java, Selenium WebDriver, and TestNG. Execute regression, smoke, and functional tests as part of CI/CD pipelines. Perform test result analysis, defect reporting, and root cause analysis. Ø Work closely with DevOps teams to integrate automation into build and deployment processes. Ensure test coverage, documentation, and best practices are followed. Required: Ø Design and develop test plan and test cases from user stories. Ø Perform manual testing using test management tools like qTest Design, develop, and maintain robust automated test scripts for Pega UI and related components. Collaborate with development, QA, and product teams to understand requirements and translate them into test cases. Ø Build and maintain test automation frameworks using Java, Selenium WebDriver, and TestNG. Ø Execute regression, smoke, and functional tests as part of CI/CD pipelines. Perform test result analysis, defect reporting, and root cause analysis. Ø Work closely with DevOps teams to Integrate automation into build and deployment processes. Ø Ensure test coverage, documentation, and best practices are followed. Good to have: Ø Performance Testing using Load Runner CI/CD using Team City ISTQB certification Banking Domain experience Pega UI interface experience. Ø Banking Domain Pega UI Platform ISTQB or similar testing related certifications Second Opportunity : Job Title: Lead ADF - Microsoft BI & Data Warehouse Lead Immediate Joiners / For Remote Opportunity ** Skills: Minimum of 5+Yrs into ADF i n ETL, Microsoft BI, DW, T-SQL / SQL, procedure writing, Azure/SQL API Integration (CLoud) Job Description: Overview: We are looking for an experienced Microsoft BI & Data Warehouse Lead to design, develop, and maintain robust data warehouse and ETL solutions using the Microsoft technology stack. The ideal candidate will have extensive expertise in SQL Server development, Azure Data Factory (ADF), and other Microsoft-based data integration tools such as Azure Functions, and other related tools. As a lead, he will play a crucial role in driving data strategy, ensuring system performance, and delivering scalable data solutions that meet organizational needs. Responsibilities: Data Warehouse Development: · Design and implement scalable and efficient data warehouse solutions. · Develop complex SQL Server-based solutions, including T-SQL queries, stored procedures, and performance tuning. · Optimize SQL Server databases, develop T-SQL scripts, and improve query performance. ETL Development and Maintenance: · Build and optimize ETL workflows using Azure Data Factory (ADF) for data integration from multiple sources. · Ensure high-performance data pipelines for large-scale data processing. · Integrate and automate data processes using Azure Functions to extend ETL capabilities. Cloud Integration: Implement cloud-native solutions leveraging Azure SQL Database, Azure Functions, and Synapse Analytics. Support hybrid data integration scenarios combining on-premises and Azure services. Data Governance and Quality: · Establish and maintain robust data quality frameworks and governance standards. · Ensure consistency, accuracy, and security of data across all platforms. Leadership and Collaboration: · Lead a team of BI and data professionals, providing mentorship and technical direction. · Partner with stakeholders to understand business requirements and deliver data-driven solutions. · Define project goals, timelines, and resources for successful execution. · Should be flexible to support multiple IT platforms · Managing Day to day activities - Jira request, SQL execution, access request, resolving alerts and updating Tickets Requirements: Education: Bachelor’s degree in computer science, Information Technology, or related field. B.Tech / B.E Skills (Mandatory) (Note: list of skills needed to perform the role): o Strong experience with SQL Server development (T-SQL, indexing, optimization). o In-depth knowledge of BI-DW concepts and data modelling. o Extensive experience with Azure Data Factory (ADF) for ETL tools o Advanced knowledge of Azure SQL Database and cloud technologies. o Excellent problem-solving, analytical, and leadership skills. o Strong communication and teamwork abilities. o Ability to translate business requirements into technical solutions o Experience with cloud-based data platforms and migrations. o Familiarity with DevOps for CI/CD in data integration pipelines. Skills (Good to Have) (Note: list of skills that will add value to the role): o Experience with additional cloud platforms (e.g., Azure, AWS, Google Cloud). o Advanced skills in data visualization tools (e.g., Power BI, SSRS, Tableau). o Proficiency in Python or other scripting languages. o Experience with Databricks is a plus. Certifications: · Relevant certifications in SQL, BI-DW, or cloud platforms are highly desirable. · Microsoft Certified: Azure Data Fundamentals /Any Cloud Certifications (preferred). Notice Period - Immediate Joiners (ADF Mandate - 5+Years With Cloud Integration Experience) Show more Show less

Test automation frameworks using Java, Selenium WebDriver, and TestNG. Functional tests as part of CI/CD pipelines Integrate automation into build and deployment processes. Automated test scripts for Pega UI and related components. Collaborate Health insurance Provident fund Annual bonus

PEGA Developer / Technical Lead Experience-8+ Years Notice- 0-30 Days Contract Duration: 1 Year Job Description: Technical & Behavioral Competencies: • CPLSA (Certified Pega Lead System Architect) (Preferable to demonstrate the skills) • Have hands on experience in PEGA V 7.1 or higher versions. (Mandatory) • PEGA Upgrade experience (Preferable) • SQL (Building Stored procedures, writing functions, complex queries, etc). • Knowledge of any defect management tool (optional) Soft Skills and Additional Requirements: • Experience in Agile methodology • Experience in BFSI Application • Organizing, planning and prioritization skills • Demonstrable aptitude in problem solving • Effective communication with multi location stakeholders/teams. Job Description: Responsibilities: • Play the role of a technical leader to the development and support teams • Ensure that the technical quality of the application is of sufficient quality • Maintain code quality, address non-functional requirements • Prepare technical documentation • Mentor junior members of the team • Analyse and review technical specifications/implementations from junior members of the team • Work with the business analysis and operational teams on gathering the business needs Show more Show less

Purpose: The role of a Senior Consultant (SAP Delivery Lead) will have a strong focus placed on: Provide leadership, strategic direction and development of the Group delivering a full range of specialist services (in the Technical Services and Service Delivery career families) that are aligned with the business objectives of the Business Partners and the Group overall, guide and manage SAP ECC project implementations. strong understanding of SAP ECC modules, project management principles, and client requirements As well as the required technical skills we are looking for someone who is solutions driven and thrives in working in a team to achieve overall service and project delivery goals The role holder needs to be able to work autonomously, whilst also being a supportive team player who is colleague focused and committed to delivering quality SAP solutions with consideration of business process and controls They will have a ‘Can do’ attitude and flexible to support other domains/streams or carry out other activities as the need arises Strong personal resilience with proven ability to work under tight timeframes and juggling multiple projects in parallel is also required Proven ability to plan effectively and take accountability for delivery and complete multiple initiatives to improve the operational efficiency highly desired Proven ability to coach and mentor more junior team members Essential Capabilities: In-depth knowledge of SAP ECC modules (e.g., FI, CO, MM, PP, SD, CRM, etc.) Ability to design, develop, and test ABAP programs for customization and enhancement. Understanding and experience with SAP Solution Manager for project management and system landscape management. Strong project management skills, including planning, execution, monitoring, and closure of SAP projects. Familiarity with SAP landscape architecture, including Basis, security, and infrastructure components. Understanding of integration between SAP ECC and other systems, including Web Services, Java connectors, and REST APIs. Experience with UAT (User Acceptance Testing) and other testing methodologies. Ability to lead and motivate project teams, fostering a collaborative environment. Additional Capabilities: Excellent documentation and engaging communication skills with proven ability to clearly articulate complex technical issues in plain language to stakeholders Strong focus on quality and attention to detail Strong commitment to quality delivery Time management skills are a must, along with the ability to be flexible and creative Ability to investigate, analyse and provide design improvement recommendations for consideration Ability to provide knowledge transfer to team members to enable on-going support and train end users Able to work effectively in a team with technology partners, located onshore/offshore, providing leadership and extensive expertise in optimising delivery models. Experience: It is expected that the role holder will most likely have the following experience: Successfully completed multiple full lifecycle projects as a lead SAP Delivery Lead 15 Years+ proven experience of functional operations support on large/global SAP Experience in SAP ECC 6 administration Experienced in IT Service management including risk management Solid understanding of current and emerging SAP technology trends around SAP ECC 6 and Hana Previous experience with integration between SAP and to other third-party systems (both cloud and on-premise) Functional experience in self-serve applications is desirable Previous experience in the Financial Services industry is highly regarded Hands on expertise in use of automation/productivity tools such as Selenium, Winshuttle, Auto SDK, Pega is beneficial Expertise to work in and on/offshore based team Qualification Requirements: Degree or tertiary education in Technology/Computing discipline preferred Desirable for certifications in SAP Show more Show less

Purpose: The role of a Senior Consultant (SAP Design Lead) will have a strong focus placed on: Translating business needs into functional requirements and designing technical solutions within the SAP ECC environment, Skilled in SAP ECC modules, configuration, ABAP, and integration technologies, with a focus on streamlining processes, improving efficiency, and driving business outcomes. As well as the required technical skills we are looking for someone who is solutions driven and thrives in working in a team to achieve overall service and project delivery goals The role holder needs to be able to work autonomously, whilst also being a supportive team player who is colleague focused and committed to delivering quality SAP solutions with consideration of business process and controls They will have a ‘Can do’ attitude and flexible to support other domains/streams or carry out other activities as the need arises Strong personal resilience with proven ability to work under tight timeframes and juggling multiple projects in parallel is also required Proven ability to plan effectively and take accountability for delivery and complete multiple initiatives to improve the operational efficiency highly desired Proven ability to coach and mentor more junior team members Essential Capabilities: Understand the business processes, industry best practices, and specific needs of the client to ensure the solution aligns with their objectives. Deep knowledge of SAP ECC modules Understanding of SAP Integration technologies like PI/PO (Process Integration/Orchestration) and NPE (NetWeaver Portal Engine) for seamless data exchange between ECC and other systems. Translating business requirements into technically sound design specifications, including system architecture, data flows, and process mappings. Configuring SAP ECC modules and customizing the system to meet specific business needs. Developing and executing test plans to ensure the solution functions as expected and meets quality standards. Identifying and resolving technical issues within the ECC system. Additional Capabilities: Excellent documentation and engaging communication skills with proven ability to clearly articulate complex technical issues in plain language to stakeholders Strong focus on quality and attention to detail Strong commitment to quality delivery Time management skills are a must, along with the ability to be flexible and creative Ability to investigate, analyse and provide design improvement recommendations for consideration Ability to provide knowledge transfer to team members to enable on-going support and train end users Able to work effectively in a team with technology partners, located onshore/offshore, providing leadership and extensive expertise in optimising delivery models. Experience: It is expected that the role holder will most likely have the following experience: Successfully completed multiple full lifecycle projects as a lead SAP Design Lead 15 Years+ proven experience of functional operations support on large/global SAP Experience in SAP ECC 6 administration Experienced in IT Service management including risk management Solid understanding of current and emerging SAP technology trends around SAP ECC 6 and Hana Previous experience with integration between SAP and to other third-party systems (both cloud and on-premise) Functional experience in self-serve applications is desirable Previous experience in the Financial Services industry is highly regarded Hands on expertise in use of automation/productivity tools such as Selenium, Winshuttle, Auto SDK, Pega is beneficial Expertise to work in and on/offshore based team Qualification Requirement: • Degree or tertiary education in Technology/Computing discipline preferred • Desirable for certifications in SAP Show more Show less

Purpose: The role of an Analyst, Engineer (SAP ABAP Dev) will have a strong focus placed on: Designs, develops, and maintains SAP applications using the ABAP programming language on SAP ECC6 and Hana Translate business requirements into technical solutions, Developing and maintaining custom reports, interfaces, enhancements, and forms, while also ensuring performance optimization and providing technical support As well as the required technical skills we are looking for someone who is solutions driven and thrives in working in a team to achieve overall service and project delivery goals The role holder needs to be able to work autonomously, whilst also being a supportive team player who is colleague focused and committed to delivering quality SAP solutions with consideration of business process and controls They will have a ‘Can do’ attitude and flexible to support other domains/streams or carry out other activities as the need arises Strong personal resilience with proven ability to work under tight timeframes and juggling multiple projects in parallel is also required Proven ability to plan effectively and take accountability for delivery and complete multiple initiatives to improve the operational efficiency highly desired Proven ability to coach and mentor more junior team members Essential Capabilities: Proficiency in ABAP, including object-oriented ABAP, is crucial. Understands SAP modules like Financial Accounting (FI), Controlling (CO), Human Resources (HR), Sales and Distribution (SD), and Materials Management (MM) is essential. Identify and resolves errors in ABAP code is a vital skill. Understands and uses the ABAP Dictionary for data definitions , Familiar with CDS and for creating data models and views , extends SAP applications with custom code and integrations ,Familiar with ABAP RAP , and ABAP Development tools Additional Capabilities: Excellent documentation and engaging communication skills with proven ability to clearly articulate complex technical issues in plain language to stakeholders Strong focus on quality and attention to detail Strong commitment to quality delivery Time management skills are a must, along with the ability to be flexible and creative Ability to investigate, analyse and provide design improvement recommendations for consideration Ability to provide knowledge transfer to team members to enable on-going support and train end users Able to work effectively in a team with technology partners, located onshore/offshore, providing leadership and extensive expertise in optimising delivery models. Experience: It is expected that the role holder will most likely have the following experience: Successfully completed multiple full lifecycle projects as a lead SAP ABAP dev 5 Years+ proven experience of ABAP development on large/global SAP Experienced in IT Service management including risk management Deep understanding of Finance business processes Solid understanding of current and emerging SAP technology trends around SAP ECC 6 and Hana Previous experience with integration between SAP and to other third-party systems (both cloud and on-premise) possess a strong understanding of SAP Basis, ABAP, and other SAP modules, as well as the overall SAP landscape. Functional experience in self-serve applications is desirable Previous experience in the Financial Services industry is highly regarded Hands on expertise in use of automation/productivity tools such as Selenium, Winshuttle, Auto SDK, Pega is beneficial Expertise to work in and on/offshore based team Qualification Requirements: Degree or tertiary education in Technology/Computing/Finance discipline preferred Desirable for certifications in SAP Show more Show less

Purpose: The role of a Consultant (SAP Finance Functional Consultant) will have a strong focus placed on: Translation of business requirements into system design, Undertaking impact assessment and change analysis across the landscape and integrations, Completing SAP ( i.e. SAP ECC 6 and Hana ) functional configuration with traceability to meet requirements Undertaking and supporting testing activities through the development and delivery lifecycle Supporting technical and business implementation activities to ensure changes are delivered to high quality As well as the required technical skills we are looking for someone who is solutions driven and thrives in working in a team to achieve overall service and project delivery goals The role holder needs to be able to work autonomously, whilst also being a supportive team player who is colleague focused and committed to delivering quality SAP solutions with consideration of business process and controls They will have a ‘Can do’ attitude and flexible to support other domains/streams or carry out other activities as the need arises Strong personal resilience with proven ability to work under tight timeframes and juggling multiple projects in parallel is also required Proven ability to plan effectively and take accountability for delivery and complete multiple initiatives to improve the operational efficiency highly desired Proven ability to coach and mentor more junior team members Essential Capabilities: Work with business and/or business analyst to formalise requirements and covert to systems requirements. Work with Service Architecture and Design Leads to ensure High Level Solution Options are aligned to Technology patterns within best practice guidelines Provide SAP functional inputs into High Level and/or Detailed Level cost/effort estimation Support Technical Change Management process for change readiness (in conjunction with SCRUM Lead). Handover solution/documents to BaU support team. Resolve incidents during hypercare. Provide input in post implementation activities and PIR/retros to close off changes. Provide inputs to interface design and development Perform unit testing of setup; support subsequent testing phases such as System Testing, System Integration Testing, Regression Testing, User Acceptance testing, etc. Adhere to global design, configuration and change management standards and processes Providing technical expertise to resolve critical production incidents and problems Additional Capabilities: Excellent documentation and engaging communication skills with proven ability to clearly articulate complex technical issues in plain language to stakeholders Strong focus on quality and attention to detail Strong commitment to quality delivery Time management skills are a must, along with the ability to be flexible and creative Ability to investigate, analyse and provide design improvement recommendations for consideration Ability to provide knowledge transfer to team members to enable on-going support and train end users Able to work effectively in a team with technology partners, located onshore/offshore, providing leadership and extensive expertise in optimising delivery models. Experience: It is expected that the role holder will most likely have the following experience: Successfully completed multiple full lifecycle projects as a lead SAP FICO functional consultant 7 Years+ proven experience of functional operations support on large/global SAP Experience in SAP Finance including SAP General Ledger, Fixed Assets, Cost Centre/Profit Centre/Project accounting and Accounts Payable. Understanding of the Finance value chain in a large corporate environment Experienced in IT Service management including risk management Deep understanding of Finance business processes Solid understanding of current and emerging SAP technology trends mostly around SAP ECC 6 and Hana Previous experience with integration between SAP and to other third-party systems (both cloud and on-premise) Functional experience in self-serve applications is desirable Previous experience in the Financial Services industry is highly regarded Hands on expertise in use of automation/productivity tools such as Selenium, Winshuttle, Auto SDK, Pega is beneficial Expertise to work in and on/offshore based team Qualification Requirements: • Degree or tertiary education in Technology/Computing/Finance discipline preferred • CPA or CA qualification preferred • Desirable for certifications in SAP Show more Show less

Purpose: The role of a Consultant (SAP Basis Consultant) will have a strong focus placed on: managing and supporting SAP systems ( i.e. SAP ECC 6 and Hana ), ensuring their optimal performance and functionality, handling tasks like system installation, configuration, upgrades, and troubleshooting, as well as managing database, security, and user access within the SAP environment. , System administration; i.e. Basis administration , involving in maintenance, system upgrade, setting up of system jobs, monitoring and analyzing system logs and other administrative activities. As well as the required technical skills we are looking for someone who is solutions driven and thrives in working in a team to achieve overall service and project delivery goals The role holder needs to be able to work autonomously, whilst also being a supportive team player who is colleague focused and committed to delivering quality SAP solutions with consideration of business process and controls They will have a ‘Can do’ attitude and flexible to support other domains/streams or carry out other activities as the need arises Strong personal resilience with proven ability to work under tight timeframes and juggling multiple projects in parallel is also required Proven ability to plan effectively and take accountability for delivery and complete multiple initiatives to improve the operational efficiency highly desired Proven ability to coach and mentor more junior team members Essential Capabilities: Install and configure SAP systems, including SAP applications and databases Admin and manage SAP databases, including backups, restores, and performance tuning. Monitor SAP system performance, identifying bottlenecks, and optimizing system performance Manage transport requests, ensuring changes are moved between different SAP environments. Apply SAP support packages, patches, and kernel upgrades to maintain system stability and enhance functionality. Implement and maintain backup and recovery procedures to safeguard critical data and ensure business continuity. Diagnose and resolve complex system issues, including database problems, network connectivity, and application performance issues. Manage user accounts, roles, and authorizations within the SAP system. Understand various operating systems like Windows Server and Linux. Understand network concepts like routers, firewalls, DNS servers, and VPN technologies. Experience: It is expected that the role holder will most likely have the following experience: Successfully completed multiple full lifecycle projects as a lead SAP Basis consultant 7 Years+ proven experience of functional operations support on large/global SAP Experience in SAP ECC 6 administration Experienced in IT Service management including risk management Solid understanding of current and emerging SAP technology trends around SAP ECC 6 and Hana Previous experience with integration between SAP and to other third-party systems (both cloud and on-premise) Functional experience in self-serve applications is desirable Previous experience in the Financial Services industry is highly regarded Hands on expertise in use of automation/productivity tools such as Selenium, Winshuttle, Auto SDK, Pega is beneficial Expertise to work in and on/offshore based team Additional Capabilities: Excellent documentation and engaging communication skills with proven ability to clearly articulate complex technical issues in plain language to stakeholders Strong focus on quality and attention to detail Strong commitment to quality delivery Time management skills are a must, along with the ability to be flexible and creative Ability to investigate, analyse and provide design improvement recommendations for consideration Ability to provide knowledge transfer to team members to enable on-going support and train end users Able to work effectively in a team with technology partners, located onshore/offshore, providing leadership and extensive expertise in optimising delivery models. Qualification Requirements: Degree or tertiary education in Technology/Computing discipline preferred Desirable for certifications in SAP Show more Show less

Purpose: The role of an Analyst, Engineer (SAP Security Consultant) will have a strong focus placed on: Designing, implementing, and maintaining security measures within SAP systems( i.e. SAP ECC 6 and Hana ) to protect data and prevent unauthorized access, Responsible for tasks like managing user access, auditing security, and ensuring compliance with regulations. As well as the required technical skills we are looking for someone who is solutions driven and thrives in working in a team to achieve overall service and project delivery goals The role holder needs to be able to work autonomously, whilst also being a supportive team player who is colleague focused and committed to delivering quality SAP solutions with consideration of business process and controls They will have a ‘Can do’ attitude and flexible to support other domains/streams or carry out other activities as the need arises Strong personal resilience with proven ability to work under tight timeframes and juggling multiple projects in parallel is also required Proven ability to plan effectively and take accountability for delivery and complete multiple initiatives to improve the operational efficiency highly desired Proven ability to coach and mentor more junior team members Essential Capabilities: Implement security measures to protect systems from unauthorized access, data breaches, and other security threats Responsible for ensuring compliance with industry standards and regulations Manage user accounts, roles, and authorizations within the SAP system, ensuring that users have the appropriate access based on their roles and responsibilities. Conduct regular security audits to assess the effectiveness of security controls and identify potential vulnerabilities. Troubleshoot security issues, identify root causes, and recommend solutions to mitigate risks. Additional Capabilities: Excellent documentation and engaging communication skills with proven ability to clearly articulate complex technical issues in plain language to stakeholders Strong focus on quality and attention to detail Strong commitment to quality delivery Time management skills are a must, along with the ability to be flexible and creative Ability to investigate, analyse and provide design improvement recommendations for consideration Ability to provide knowledge transfer to team members to enable on-going support and train end users Able to work effectively in a team with technology partners, located onshore/offshore, providing leadership and extensive expertise in optimising delivery models. Experience: It is expected that the role holder will most likely have the following experience: Successfully completed multiple full lifecycle projects as a lead SAP Security consultant 5 Years+ proven experience of security support on large/global SAP Experienced in IT Service management including risk management Deep understanding of Finance business processes Solid understanding of current and emerging SAP technology trends mostly around SAP ECC 6 and Hana Previous experience with integration between SAP and to other third-party systems (both cloud and on-premise) possess a strong understanding of SAP Basis, ABAP, and other SAP modules, as well as the overall SAP landscape. Functional experience in self-serve applications is desirable Previous experience in the Financial Services industry is highly regarded Hands on expertise in use of automation/productivity tools such as Selenium, Winshuttle, Auto SDK, Pega is beneficial Expertise to work in and on/offshore based team Qualification Requirements: • Degree or tertiary education in Technology/Computing/Finance discipline preferred • Desirable for certifications in SAP Show more Show less

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you’ll be doing... The Digital Experience & Platforms team is looking for an individual to be part of its User Acceptance testing team. This role plays an important part in our company’s delivery of quality systems and applications that are used by both our customers and our internal teams. You will be part of a team that will test and certify enhancements made to personalization use cases and other activities. The team is also responsible for performing regression testing and working with GTS to drive defects through to closure. Responsibilities Working with the team to ensure test cases are written in qTest for every release cycle and executed Attend grooming calls as time allows so you become more involved with the project teams Provide input to and shape UAT processes in alignment with industry best practices Provide analysis and metrics for projects and overall release on an ongoing basis Ability to multi-task and prioritize between multiple releases, applications, install activities, and tasks for upcoming releases Working on release days to make sure testing is underway and critical issues are identified before the start of the business day Work with pillar leads and project owners to make sure their projects are being tested as thoroughly as possible Identifies the need for and oversees the implementation of effective tools and approaches to increase sales performance and market share. Communicating project status, timelines, deliverables, and roadblocks to partners and team members. What we’re looking for... Someone who is passionate about the customer experience and who is committed to delivering quality projects. An ideal candidate would be a self-starter that is comfortable working without a lot of supervision. Experience with project management and UX/CX is a plus. Receives broad guidance & is accountable for project or program results. Exercises considerable judgment in developing methods, techniques & evaluation criteria for obtaining results. Work is accomplished without considerable direction. Delegates work to lower-banded team members and vendor resources.. You’ll Need To Have Bachelor’s degree or four or more years of work experience. Four or more years of relevant work experience. Experience balancing multiple software development or automation projects. Experience with Pega platform and understanding of its capabilities Two or more years Wireless/Channel experience Working knowledge of UAT processes Experience with User experience testing approach and tool Strong verbal and written communication and presentation skills Good time management skills with proven ability to meet deadlines. Ability to work independently and demonstrate initiative, make sound business decisions Strong interpersonal and project management skills. In-depth knowledge of Sales Systems, business processes, and Verizon product / service offerings Even Better If You Have Understanding/Experience MarTech Tools - Adobe Analytics/Google Analytics/Marketo Functional knowledge of JIRA, qTest, PMP Certification Thorough understanding of Agile, SQA methodologies and SDLC Thorough understanding of Verizon programs, products, policies and procedures. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above. #VBGDXP Where you’ll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Show more Show less

Associate - Operations Full-time Company Description WNS (Holdings) Limited (NYSEWNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States. About The Role Good Communication Skills (Written) Typing Speed of 25 WPM + 90% Accuracy. Should be able to work in Shifts. Should be ok to work from Office in HYD. No prior work experience required .Also, Preferably with experience in Shipping and Logistics / Back Office Understanding its nuances. Qualifications Graduate - any stream Additional Information Freshers can apply Cookies Settings

The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes. In this role, you’re expected to: Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi’s clients Identify opportunities to offer value added products and services while adhering to strict laws and regulation governing Telesales Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, as well as providing written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed Support expansive and diverse array of products and services Assist with ongoing Lean and process improvement projects Resolve complex problems based on best practice/precedence, escalating as needed Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. As a successful candidate, you’d ideally have the following skills and exposure: 2-4 years of relevant experience Proficient in Microsoft Office Comprehensive knowledge of Dispute process Ability to work unsupervised and apply problem solve capabilities Ability to work occasional weekends to support Pega releases and COB testing Working knowledge of Pega and/or G36 functionality, Continuity of Business (CoB) testing, and creating and resolving Trust Receipts (TR’s) Demonstrated analytical skills and mathematical knowledge Consistently demonstrates clear and concise written and verbal communication skills Education: High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Pega Developer Experience: 4+ Years Hire Mode C2C Budget TBD Contract Period: 3 months(extendable) Location: Bangalore/Remote Work Mode: Preferably WFO on Hybrid mode from Bangalore(but also open for remote for strong candidates) : About Us Relanto.ai is a global advisory and consulting firm delivering tech solutions powered by AI. We help customers realize strategic output levers like Customer Experience, Revenue Transformation, Growth and Innovation through our specialized AI driven practices like Data and AI, Strategic Planning, Cloud Transformation, Intelligent Automation and Salesforce Advisory. In a short span of 4 years, Relanto has grown exponentially to 600+ employees and bagged some great logos as clients and forged partnerships with the world s leading tech platforms. : Must have a minimum of 4 years of extensive hands on experience on design and development of applications using Pega. Advanced understanding of Pega PRPC 5.x/6.x/7.x/8.x. Knowledge of Java, JSP, J2EE, XML, and EJB. Knowledge of Scrum and Agile methodologies. Understanding of coding languages such as Java, Angular JS, and JQuery is required. Understanding of web technologies such as HTML5, JavaScript, CSS, and XML. Capability to handle difficult software problems. Must have hands on experience in Agents, Integrations (SOAP/REST/SQL etc), Declarative Rules, Decision Rules, Flows, UI etc. Experience using Pega architecture, security model and service interfaces to build effective software solutions Experience in REST calls , manage migration , configuration and monitor performance Experience in OOPs concept and design systems security technology, Business process management technologies.

Job Title: Pega CLSA Remote (Customer Service Framework) Location: Remote (Work from Home) Experience: 10+ Years Availability: Immediate to 30 days Certification: Pega CLSA Certified (Mandatory) Job Description: We are seeking a highly skilled and certified Pega CLSA (Certified Lead System Architect) to join our team for a remote opportunity. The ideal candidate will have deep expertise in Pega Customer Service Framework (CS Framework) and be capable of leading complex, enterprise-level implementations and guiding development teams in best practices. Key Responsibilities: Lead the architecture, design, and development of Pega applications using the Pega Customer Service Framework . Define and enforce best practices in Pega architecture and design. Collaborate with business stakeholders to translate business requirements into technical solutions. Provide technical leadership and mentoring to Pega developers and architects. Perform code reviews and ensure adherence to coding standards and guardrails. Troubleshoot and resolve technical issues across the Pega platform. Participate in agile/scrum ceremonies and contribute to sprint planning, reviews, and retrospectives. Required Skills & Qualifications: Pega CLSA Certified – Mandatory. Minimum of 10 years of IT experience with at least 6 years in Pega PRPC development . Strong hands-on experience in Pega Customer Service Framework . Experience in designing scalable and high-performing Pega applications. Expertise in Pega case design, data modeling, integrations (REST/SOAP), UI/UX, and decisioning.

The primary responsibilities of this people focused role will be to engage with TALs / PALs / CALs and manage our senior business & product stakeholders, develop our Analyst Chapter Leads and Release Leads and be accountable for the wider uplift in Chapter members capabilities, as we'll as vendor partners, to build world class proficiency uplift across the specialist Business & System analysis and Release functions supporting the Tribe. As a Capability Area Lead (CAL), you will have a vision for the expertise of the Chapter and will monitor and drive capability development towards this. You leverage expertise across our Analysis and Release chapters drawing on broader thought leadership and experts for whole team betterment. You will be seen as a credible guide, mentor and coach by chapter leads and members. You will contribute more broadly for ANZ as you own the standards within your capability area and ensure alignment with other similarly focussed Capability Area Leads and Chapter Leads across portfolios. Your remit is broad, flexible, and evolving. As part of the Leadership Team, you will play a critical role in role modelling a collaborative, safe, and enthusiastic culture and way of working. You will provide opportunities for Analyst Chapter Leads, Business/Systems Analysts and Release leads to learn and grow within their roles and mentor them, providing valuable guidance based on your past experiences and knowledge of the industry. What will your day look like Understand the needs of the customer and work with our business and product stakeholders to ensure our analyst and release teams are setup to deliver on outcomes on time with high quality. Contribute expertise to support the realisation of squad and tribe missions. Write enterprise playbooks for the analysis and release functions and localise enterprise expectations and tools. Provide guidance and Leadership for squads/product teams in your area and work to uplift analysis practices and release cadence and confidence through established patterns and practices. Create shared clarity - bring people on the journey, creating a shared understanding of context, purpose, goals and progress. Even if its ambiguous, create focus and enough certainty to deliver and succeed. Understand the needs of the analyst and release chapters and be a strong voice for them. Ensure the chapter leads and members are supported and provided opportunities to learn and grow. Perform line management duties and resource the squads throughout the analysis and release lead functions. Coach and develop expertise by promoting an always learning culture. Work with leadership to understand and plan for workforce capability needs, current and future. Hire great talent to complement the existing workforce. Facilitate and drive collaboration across technology teams and foster a collaborative working environment and culture between squads, tribes, and the broader technology domain. Be a champion for the completion of the project and manage/resolve blockers leveraging your strong interpersonal skills across the bank and the various tribes. What will you bring Profound expertise in your Chapter s area combined with a broad capability and the proven ability to innovate and adapt to the latest developments. Experience in leadership roles including leading through and advocating change, with an ability to collaborate and communicate effectively with a variety of internal and external stakeholders including vendor partners. The ability to lead and motivate diverse teams, anchoring your approach in ANZ s values and leadership behaviours. This includes a reputation for coaching, encouraging curiosity and investing in people development. Deep understanding of Pega decisioning features; Experience in contributing to delivery of services to support data management in PegaCDH from data across platforms. Deep understanding of cloud, data and integration platforms along with business knowledge of data driven Personalisation solutions. Deep understanding of Martech capabilities including Customer decisioning applications and platforms; Channel execution applications and platforms; Data and Digital applications and platforms. Exceptional business / product stakeholders (distributed locations) management skills to support the business outcomes with your chapters. Experience in contributing to organisational knowledge, resources and tools to enable capability build along with a history of making educated data-driven decisions. Exceptional interpersonal skills, including demonstrated ability to inspire, mentor, and develop chapter leads and members.

14+ years of experience on requirements gathering and delivery of client deliverables (preferably on Pega) Experience in delivery of projects end to end i,e from Requirements gathering to GoLive Understanding of Pegaguardrails and frameworks for Finance industry would be an added advantage Technical Domain experience Tools such as Rally, Confluence, AWS, etc