4 Pega Cloud Jobs

Pega Certifications: CSSA/LSA (mandatory) 6+ years of strong experience with Pega PRPC and Java frameworks. Experience with Oracle backend, Splunk application management (preferred).

As a PEGA Manager specializing in running the business (RTB), you will play a crucial role in leading and managing the support operations for PEGA-based applications at Owens & Minor. With a Fortune 500 company status, Owens & Minor operates across the US and 90 countries globally, aiming to empower customers to advance healthcare. Your responsibility will encompass overseeing PEGA platform administration, incident and problem management, and team leadership. The ideal candidate must possess PEGA CLSA or CSSA certification along with 7+ years of experience, including team management expertise. In this hybrid work mode position, you will be tasked with ensuring the high availability, performance, and reliability of PEGA applications. Leading a team of support developers/analysts, you will spearhead timely incident resolution, service requests, and problem management. Collaborating closely with technical and functional personnel, you will work towards implementing and supporting solutions while maintaining documentation for support processes and troubleshooting guides. Your role will involve not only managing SLAs and KPIs for support operations but also driving root cause analysis and implementing preventive measures for recurring issues. Compliance with ITIL practices, participation in change management, and release planning activities will be crucial aspects of your responsibilities. Additionally, you will provide architecture and design guidance to support/project teams and propose comprehensive solutions based on business and technical requirements. The ideal candidate should hold a bachelor's/master's degree in computer science, engineering, or a related field, with a solid technical background in the PEGA platform. Experience with PEGA versions 8.x and Pega Infinity, as well as familiarity with ITIL framework and service management tools, is highly desirable. A passion for continuous improvement, excellent problem-solving capabilities, and effective communication skills are essential for success in this role. If you are interested in pursuing this opportunity and possess the necessary qualifications and experience, we encourage you to apply by sharing your profile at heena.shaikh@owens-minor.com. Kindly include details such as total experience, relevant experience, current CTC, expected CTC, notice period, any existing offers, and your current location. This position will be open for applications on an ongoing basis, and we look forward to potentially welcoming you to our team at Owens & Minor. Best Regards, Talent Acquisition Team,

Key Responsibilities: Design and develop Pega applications, components, flows, activities, and interfaces according to business requirements. Participate in the full software development lifecycle including requirements gathering, design, coding, testing, deployment, and support. Collaborate with architects and technical leads to ensure Pega solutions follow industry best practices and company standards. Implement integrations between Pega and external systems using REST, SOAP, MQ, or other protocols. Debug and resolve application issues, conduct root cause analysis, and implement fixes in a timely manner. Create and maintain technical documentation including design specifications, application configuration, and deployment guides. Support UAT and production releases, including monitoring and incident resolution. Continuously learn and adopt new features in Pega to enhance application capabilities and performance. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 25 years of hands-on experience with Pega PRPC development. Pega CSA (Certified System Architect) certification is required. Proficiency in core Pega features including case types, flows, activities, data pages, and declarative rules. Experience with Pega integration (SOAP, REST, connectors/services). Solid understanding of object-oriented programming concepts and BPM principles. Familiarity with Agile development methodologies. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Preferred Qualifications: Pega CSSA (Certified Senior System Architect) certification. Experience with Pega frameworks (e.g., Customer Service, Smart Dispute, Marketing). Experience in DevOps tools and CI/CD processes with Pega. Exposure to cloud environments (Pega Cloud, AWS, Azure, GCP). Experience in the financial services, insurance, or healthcare domain.

As the Senior Pega Manager, you will be responsible for leading and managing Pega development teams to design, develop, and implement Pega-based applications. Your role will involve providing technical leadership and guidance on Pega-related projects, ensuring alignment with business requirements and industry best practices. You will oversee the development of Pega applications, including case management, decision management, and robotics automation. Collaboration with stakeholders to define project scope, timelines, and resource allocation will be a crucial aspect of your responsibilities. You will be accountable for ensuring high-quality delivery of Pega projects that meet business requirements and timelines. Developing and implementing Pega-related strategies, standards, and best practices will also be part of your role. Furthermore, you will be expected to provide coaching and mentoring to team members to enhance their Pega skills and knowledge. Managing project budgets, resource allocation, and vendor relationships will be essential to ensure successful project outcomes. Compliance with Pega governance and regulatory requirements will also be a key focus area. In terms of technical skills, you should have proficiency in Pega PRPC (7.x, 8.x) and Pega Cloud, as well as expertise in Pega Case Management, Decision Management, and Robotics Automation. A strong understanding of Pega architecture, rules, and data modeling is required, along with experience in Pega implementation methodologies such as the Pega Agile Delivery Methodology. Knowledge of integration technologies like APIs and web services will also be beneficial. On the soft skills front, strong leadership, management, and communication skills are essential for this role. You should be able to collaborate effectively with cross-functional teams and stakeholders. Excellent problem-solving, analytical, and decision-making skills are crucial, along with strong project management abilities, including budgeting and resource allocation. The ideal candidate will have a minimum of 10 years of experience in Pega development, with at least 5 years in lead or managerial roles. Proven experience in leading Pega projects and teams, as well as a strong understanding of Pega best practices and industry trends, will be advantageous. A Bachelor's or Master's degree in Computer Science, Information Technology, or related fields is required. Additionally, holding certifications such as Pega Certified Senior System Architect (PCSSA) or higher would be desirable for this role.,