PEGA Support Engineer - 3- 7YRS Mizuho Global Services

3.0 - 7.0 years

4 - 8 Lacs

thane, navi mumbai

Work from Office

Know more about MGS: https://www.mizuhogroup.com/asia-pacific/mizuho-global-services Job Title : PEGA Support Engineer Location : Ghansoli Experience : 3 - 7 Years (Overall) / 2- 4 Years (Relevant) Employment Type: Full-Time Timing : 9.30 AM to 6.15 PM (IST) Job Summary We are seeking a proactive and detail oriented PEGA Support Engineer to join our dynamic team. The ideal candidate will have 2+ years of hands-on experience in PEGA support and troubleshooting, with a strong understanding of PEGA architecture and application behavior. Key Responsibilities Provide day-to-day support for Pega applications, including incident resolution and service request fulfillment. Monitor application performance and system health using tools like PDC, logs. Investigate and troubleshoot issues related to case flows, rule execution, integrations, and UI behavior. Collaborate with Development and QA teams to escalate and resolve complex issues. Document support procedures, known issues, and resolutions in the knowledge base. Assist in deployment validation, smoke testing, and post-release monitoring. Participate in root cause analysis and contribute to continuous improvement efforts. Ensure compliance with SLAs, security policies, and audit requirements. Communicate effectively with stakeholders and end users to provide timely updates and solutions. Required Skills & Qualifications Bachelors degree in Computer Science, Information Technology, or related field. Minimum 2 + years of experience in PEGA support. PEGA CSA Certification. Strong understanding of PEGA PRPC architecture, case management, and rule resolution. Experience in troubleshooting PEGA applications, logs, and performance issues. Familiarity with incident management tools (e.g., ServiceNow, JIRA). Excellent communication and analytical skills. Ability to work independently and in a team-oriented environment. Good to Have Experience with PEGA CLM/KYC frameworks Knowledge of financial services domain and regulatory compliance Exposure to PEGA Deployment Manager, DevOps tools and CI/CD pipelines Exposure to PEGA Diagnostic Cloud PEGA CSSA certification Interested cans hare the updated cv in mgs.rec@mizuho-cb.com Subject line :- Pega Support engineer Preferred candidates from Mumbai under 20 kilometers Mizuho Global Services India Pvt. Ltd, 11th Floor, Q2 Building Aurum Q Park, Gen 4/1, Ttc, Thane Belapur Road, MIDC Industrial Area, Ghansoli, Navi Mumbai- 400710

Posted 11 hours ago

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Principal Software Engineering GlobalHunt

14.0 - 18.0 years

0 Lacs

karnataka

On-site

You will be responsible for designing and implementing BIAN APIs, specifications, and integrations utilizing Power Platform, Pega, and cloud-native services. Your role will involve managing and motivating high-performing teams in API development, Power Platform, and Cloud Engineering to foster collaboration and uphold technical excellence. You will also provide leadership to these teams, encouraging collaboration and fostering a culture of technical excellence. Additionally, you will engage with upstream and downstream system representatives to deliver integrated end-to-end solutions that align with operational and business objectives. As an ideal candidate for this role, you should possess over 14-18 years of extensive experience in designing and developing RESTful APIs and microservice architectures. You should have a strong background in Pega application and a deep understanding of enterprise database systems, particularly Oracle and SQL. Hands-on experience with AWS services such as Lambda, API Gateway, and EKS is desirable. Furthermore, you should demonstrate a strong proficiency in designing robust and scalable application architectures.,

Posted 1 month ago

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Pega Developer Kaivale It Services

5.0 - 8.0 years

18 - 20 Lacs

Navi Mumbai

Work from Office

Design and Develop Pega Application using Pega PRPC , configure and customize Pega application ,Pega framework , Pega integration , agile , scrum , java , HTML, CSS, Pega certification , data management system knowledge , Pega8x.

Posted 2 months ago

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