ROLE PROFILE BASIC INFORMATION ON THE ROLE Role Name / Designation ASSISTANT BRANCH MANAGER/ BUSINESS DEVELOPMENT MANAGER Function / Department Sales Grade/Level Reporting to Functionally Administratively Cluster Manager / Regional Business Manager Cluster Manager / Regional Business Manager PURPOSE OF THE ROLE The purpose of this role is to provide solutions to the customer and meeting revenue targets. KEY RESPONSIBILITIES OF THE ROLE To identify potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet. Achieving individual revenue targets as decided from time to time. Organizing corporate meeting for product presentation. KEY PERFORMANCE INDICATORS Budgetary achievement of revenue generated from LI, GI & MF 13 months renewal persistency Achievement of target PCV - based on all India average Increase in No. of customers Number. of active lead generated and number. of cases logged Tele-verification as % to total cases logged Regulatory & internal compliance MISCELLANEOUS ACTIVITIES To collate and analyze all business development and sales activity related data and prepare reports on the same. To coordinate and manage collection counters and allied branch services in absence of concerned officers. Requirements 1. MINIMUM QUALIFICATION - GRADUATE. 2. EXPERIENCE IN INSURANCE PRODUCTS PREFERABLE. 3. EXPERIENCE IN CHANNEL SALES PREFERABLE. 4. EXPERIENCE ABOUT LOCAL MARKET PREFERABLE. 5. EXPERIENCE - 1-3 YEARS 6. CTC- 3- 5 LPA Show more Show less
ROLE PROFILE BASIC INFORMATION ON THE ROLE Role Name / Designation ASSISTANT BRANCH MANAGER/ BUSINESS DEVELOPMENT MANAGER Function / Department Sales Grade/Level Reporting to Functionally Administratively Cluster Manager / Regional Business Manager Cluster Manager / Regional Business Manager PURPOSE OF THE ROLE The purpose of this role is to provide solutions to the customer and meeting revenue targets. KEY RESPONSIBILITIES OF THE ROLE To identify potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet. Achieving individual revenue targets as decided from time to time. Organizing corporate meeting for product presentation. KEY PERFORMANCE INDICATORS Budgetary achievement of revenue generated from LI, GI & MF 13 months renewal persistency Achievement of target PCV - based on all India average Increase in No. of customers Number. of active lead generated and number. of cases logged Tele-verification as % to total cases logged Regulatory & internal compliance MISCELLANEOUS ACTIVITIES To collate and analyze all business development and sales activity related data and prepare reports on the same. To coordinate and manage collection counters and allied branch services in absence of concerned officers. Requirements 1. MINIMUM QUALIFICATION - GRADUATE. 2. EXPERIENCE IN INSURANCE PRODUCTS PREFERABLE. 3. EXPERIENCE IN CHANNEL SALES PREFERABLE. 4. EXPERIENCE ABOUT LOCAL MARKET PREFERABLE. 5. EXPERIENCE - 1-3 YEARS 6. CTC- 3- 5 LPA Show more Show less
b Description ROLE PROFILE BASIC INFORMATION ON THE ROLE Role Name / Designation ASSISTANT BRANCH MANAGER/ BUSINESS DEVELOPMENT MANAGER Function / Department Sales Grade/Level Reporting to Functionally Administratively Cluster Manager / Regional Business Manager Cluster Manager / Regional Business Manager PURPOSE OF THE ROLE The purpose of this role is to provide solutions to the customer and meeting revenue targets. KEY RESPONSIBILITIES OF THE ROLE To identify potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet. Achieving individual revenue targets as decided from time to time. Organizing corporate meeting for product presentation. KEY PERFORMANCE INDICATORS Budgetary achievement of revenue generated from LI, GI & MF 13 months renewal persistency Achievement of target PCV - based on all India average Increase in No. of customers Number. of active lead generated and number. of cases logged Tele-verification as % to total cases logged Regulatory & internal compliance MISCELLANEOUS ACTIVITIES To collate and analyze all business development and sales activity related data and prepare reports on the same. To coordinate and manage collection counters and allied branch services in absence of concerned officers. Requirements Requirements 1. MINIMUM QUALIFICATION - GRADUATE. 2. EXPERIENCE IN INSURANCE PRODUCTS PREFERABLE. 3. EXPERIENCE IN CHANNEL SALES PREFERABLE. 4. EXPERIENCE ABOUT LOCAL MARKET PREFERABLE. 5. EXPERIENCE - 1-3 YEARS 6. CTC- 3- 5 LPA Show more Show less
ROLE PROFILE BASIC INFORMATION ON THE ROLE Role Name / Designation ABM/ BDM/ SE Function / Department Sales Grade/Level Reporting to Functionally Administratively Cluster Manager / Regional Business Manager Cluster Manager / Regional Business Manager PURPOSE OF THE ROLE The purpose of this role is to provide solutions to the customer and meeting revenue targets. KEY RESPONSIBILITIES OF THE ROLE To identify potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet. Achieving individual revenue targets as decided from time to time. Organizing corporate meeting for product presentation. KEY PERFORMANCE INDICATORS Budgetary achievement of revenue generated from LI, GI & MF 13 months renewal persistency Achievement of target PCV - based on all India average Increase in No. of customers Number. of active lead generated and number. of cases logged Tele-verification as % to total cases logged Regulatory & internal compliance MISCELLANEOUS ACTIVITIES To collate and analyze all business development and sales activity related data and prepare reports on the same. To coordinate and manage collection counters and allied branch services in absence of concerned officers. Requirements 1. MINIMUM QUALIFICATION - GRADUATE. 2. EXPERIENCE IN INSURANCE PRODUCTS PREFERABLE. 3. EXPERIENCE IN CHANNEL SALES PREFERABLE. 4. EXPERIENCE ABOUT LOCAL MARKET PREFERABLE. 5. EXPERIENCE - 1-3 YEARS 6. CTC- 3- 5 LPA Show more Show less
ROLE PROFILE BASIC INFORMATION ON THE ROLE Role Name / Designation Cluster Manager Function / Department Sales Grade/Level Manager/Sr Manager Reporting to Functionally Administratively Regional Business Manager Regional Business Manager Reportees - BM, AMB/SE, CRO, CRM PURPOSE OF THE ROLE The purpose of the role is to drive several branch teams across a cluster by designing and developing sales strategies & support thereof in alignment with Company’s overall plan, achieving operational excellence, Regulatory compliance as per statute and knowledge empowerment through training with the overall objective to achieve Revenue target of the Cluster. KEY RESPONSIBILITIES OF THE ROLE To ensure achievement of Revenue target branch-wise. To decide on product wise sales strategies and provide advice on sales promotion, vertical wise revenue budget management for a profitable result. To plan and implement strategy for new customer acquisition, devise customer relationship programs, etc. To drive and achieve cross sale target as per yearly approved plan To monitor and ensure Branch wise achievement of collectable renewal dues under all verticals To monitor Renewal persistency level and necessarily follow up to reach overall Company’s plan Effective use of Principals’ Partner Portal Daily monitoring of branch business process and ensuring achieving TATs for distribution benchmark To monitor business quality to keep surrender & CDR within the Company’s plan Service to the customers. Area includes Customer Complaints, Policy Owners’ Service request Claims, Policy Pack Delivery, Discrepancy resolution etc Identify, select and arrange training of PFPDL employees posted at branches and get them licensed/ certified with IRDA / NISM and renewal of existing licenses Develop training programs and its materials, product sales stories, being an enabler to improve confidence and efficiency Conduct training needs analysis and also develop, revise/update, deliver and evaluate training and development courses. Source, liaise with and manage internal trainers and external course providers. Assist in developing and implementing talent development and management initiatives. Maintain up-to-date knowledge of new regulations, market practices relevant to products, update knowledge with the assistance of Principals and disseminate any new requirements appropriately. To implement different H.O. directives/ initiatives at branches across the cluster. To maintain relationship with Principal and ensure required / agreed support to branches. Increasing effectiveness of sales team To maintain business hygiene at branches Assessment of finding gaps in regard to training and take corrective action Practice adult learning methodology KEY PERFORMANCE INDICATORS Budgetary achievement in revenue generated from LI, GI, HI & MF (vertical wise) Renewal target under all verticals & 13 months renewal persistency. Achievement of business drivers as per overall plan of the Company # New Customer Generation # Retention % of existing customers # Achievement of Cross Sale Plan Regulatory & internal compliance with adherence to Code of Conduct Achievement of various TATs for distribution benchmark Ensure the defined quantified norms to monitor and review training productivity enhancement of participants post training is adhered to. Effective and efficient usage of the training management system for management of timelines, cost and productivity of the trainers and training programs. Support in activities to ensure training planning, execution and review is done to achieve higher standard through various measures. MISCELLANEOUS ACTIVITIES To explore, analyze and identify new positioning activities. To finalize product packaging and launch strategy in consultation with superiors. To develop strategies for sales team training in consultation with all concerned KEY INTERACTION Internal Nature or purpose of interaction Head of Sales To seek information on and discuss product viability and budgeting Head – IT To seek information on MIS related requirements Head - Customer Service & PO To discuss matters relating to Operations, Customer Service & Regulatory Compliance Head – LD & SD Budgeting and cost management, training management, MIS Support, Content support. Other HODs To discuss matters related to their departments. RBM, BMs and branch team To ensure and review business planning and budgeting. External Nature or purpose of interaction External Vendor To organize events and marketing campaigns and promotional activities. Principals To discuss promotional activities and other related matter Requirements 1. MINIMUM QUALIFICATION - GRADUATE. 2. EXPERIENCE IN INSURANCE PRODUCTS PREFERABLE. 3. EXPERIENCE IN CHANNEL SALES PREFERABLE. 4. EXPERIENCE ABOUT LOCAL MARKET PREFERABLE. 5. EXPERIENCE - 5+ YEARS 6. CTC- 5-7 LPA Show more Show less
ROLE PROFILE BASIC INFORMATION ON THE ROLE Role Name / Designation Cluster Manager Function / Department Sales Grade/Level Manager/Sr Manager Reporting to Functionally Administratively Regional Business Manager Regional Business Manager Reportees - BM, AMB/SE, CRO, CRM PURPOSE OF THE ROLE The purpose of the role is to drive several branch teams across a cluster by designing and developing sales strategies & support thereof in alignment with Company’s overall plan, achieving operational excellence, Regulatory compliance as per statute and knowledge empowerment through training with the overall objective to achieve Revenue target of the Cluster. KEY RESPONSIBILITIES OF THE ROLE To ensure achievement of Revenue target branch-wise. To decide on product wise sales strategies and provide advice on sales promotion, vertical wise revenue budget management for a profitable result. To plan and implement strategy for new customer acquisition, devise customer relationship programs, etc. To drive and achieve cross sale target as per yearly approved plan To monitor and ensure Branch wise achievement of collectable renewal dues under all verticals To monitor Renewal persistency level and necessarily follow up to reach overall Company’s plan Effective use of Principals’ Partner Portal Daily monitoring of branch business process and ensuring achieving TATs for distribution benchmark To monitor business quality to keep surrender & CDR within the Company’s plan Service to the customers. Area includes Customer Complaints, Policy Owners’ Service request Claims, Policy Pack Delivery, Discrepancy resolution etc Identify, select and arrange training of PFPDL employees posted at branches and get them licensed/ certified with IRDA / NISM and renewal of existing licenses Develop training programs and its materials, product sales stories, being an enabler to improve confidence and efficiency Conduct training needs analysis and also develop, revise/update, deliver and evaluate training and development courses. Source, liaise with and manage internal trainers and external course providers. Assist in developing and implementing talent development and management initiatives. Maintain up-to-date knowledge of new regulations, market practices relevant to products, update knowledge with the assistance of Principals and disseminate any new requirements appropriately. To implement different H.O. directives/ initiatives at branches across the cluster. To maintain relationship with Principal and ensure required / agreed support to branches. Increasing effectiveness of sales team To maintain business hygiene at branches Assessment of finding gaps in regard to training and take corrective action Practice adult learning methodology KEY PERFORMANCE INDICATORS Budgetary achievement in revenue generated from LI, GI, HI & MF (vertical wise) Renewal target under all verticals & 13 months renewal persistency. Achievement of business drivers as per overall plan of the Company # New Customer Generation # Retention % of existing customers # Achievement of Cross Sale Plan Regulatory & internal compliance with adherence to Code of Conduct Achievement of various TATs for distribution benchmark Ensure the defined quantified norms to monitor and review training productivity enhancement of participants post training is adhered to. Effective and efficient usage of the training management system for management of timelines, cost and productivity of the trainers and training programs. Support in activities to ensure training planning, execution and review is done to achieve higher standard through various measures. MISCELLANEOUS ACTIVITIES To explore, analyze and identify new positioning activities. To finalize product packaging and launch strategy in consultation with superiors. To develop strategies for sales team training in consultation with all concerned KEY INTERACTION Internal Nature or purpose of interaction Head of Sales To seek information on and discuss product viability and budgeting Head – IT To seek information on MIS related requirements Head - Customer Service & PO To discuss matters relating to Operations, Customer Service & Regulatory Compliance Head – LD & SD Budgeting and cost management, training management, MIS Support, Content support. Other HODs To discuss matters related to their departments. RBM, BMs and branch team To ensure and review business planning and budgeting. External Nature or purpose of interaction External Vendor To organize events and marketing campaigns and promotional activities. Principals To discuss promotional activities and other related matter Requirements 1. MINIMUM QUALIFICATION - GRADUATE. 2. EXPERIENCE IN INSURANCE PRODUCTS PREFERABLE. 3. EXPERIENCE IN CHANNEL SALES PREFERABLE. 4. EXPERIENCE ABOUT LOCAL MARKET PREFERABLE. 5. EXPERIENCE - 5+ YEARS 6. CTC- 10-12 LPA Show more Show less
ROLE PROFILE Role Name / Designation ABM/ BDM/ SE Function / Department Sales Grade/Level Reporting to Functionally Administratively Cluster Manager / Regional Business Manager Cluster Manager / Regional Business Manager PURPOSE OF THE ROLE The purpose of this role is to provide solutions to the customer and meeting revenue targets. KEY RESPONSIBILITIES OF THE ROLE To identify potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet. Achieving individual revenue targets as decided from time to time. Organizing corporate meeting for product presentation. KEY PERFORMANCE INDICATORS Budgetary achievement of revenue generated from LI, GI & MF 13 months renewal persistency Achievement of target PCV - based on all India average Increase in No. of customers Number. of active lead generated and number. of cases logged Tele-verification as % to total cases logged Regulatory & internal compliance MISCELLANEOUS ACTIVITIES To collate and analyze all business development and sales activity related data and prepare reports on the same. To coordinate and manage collection counters and allied branch services in absence of concerned officers. Requirements 1. MINIMUM QUALIFICATION - GRADUATE. 2. EXPERIENCE IN INSURANCE PRODUCTS PREFERABLE. 3. EXPERIENCE IN CHANNEL SALES PREFERABLE. 4. EXPERIENCE ABOUT LOCAL MARKET PREFERABLE. 5. EXPERIENCE - 1-3 YEARS 6. CTC- 3- 5 LPA Show more Show less
ROLE PROFILE BASIC INFORMATION ON THE ROLE Role Name / Designation Cluster Manager Function / Department Sales Grade/Level Manager/Sr Manager Reporting to Functionally Administratively Regional Business Manager Regional Business Manager Reportees - BM, AMB/SE, CRO, CRM PURPOSE OF THE ROLE The purpose of the role is to drive several branch teams across a cluster by designing and developing sales strategies & support thereof in alignment with Company’s overall plan, achieving operational excellence, Regulatory compliance as per statute and knowledge empowerment through training with the overall objective to achieve Revenue target of the Cluster. KEY RESPONSIBILITIES OF THE ROLE To ensure achievement of Revenue target branch-wise. To decide on product wise sales strategies and provide advice on sales promotion, vertical wise revenue budget management for a profitable result. To plan and implement strategy for new customer acquisition, devise customer relationship programs, etc. To drive and achieve cross sale target as per yearly approved plan To monitor and ensure Branch wise achievement of collectable renewal dues under all verticals To monitor Renewal persistency level and necessarily follow up to reach overall Company’s plan Effective use of Principals’ Partner Portal Daily monitoring of branch business process and ensuring achieving TATs for distribution benchmark To monitor business quality to keep surrender & CDR within the Company’s plan Service to the customers. Area includes Customer Complaints, Policy Owners’ Service request Claims, Policy Pack Delivery, Discrepancy resolution etc Identify, select and arrange training of PFPDL employees posted at branches and get them licensed/ certified with IRDA / NISM and renewal of existing licenses Develop training programs and its materials, product sales stories, being an enabler to improve confidence and efficiency Conduct training needs analysis and also develop, revise/update, deliver and evaluate training and development courses. Source, liaise with and manage internal trainers and external course providers. Assist in developing and implementing talent development and management initiatives. Maintain up-to-date knowledge of new regulations, market practices relevant to products, update knowledge with the assistance of Principals and disseminate any new requirements appropriately. To implement different H.O. directives/ initiatives at branches across the cluster. To maintain relationship with Principal and ensure required / agreed support to branches. Increasing effectiveness of sales team To maintain business hygiene at branches Assessment of finding gaps in regard to training and take corrective action Practice adult learning methodology KEY PERFORMANCE INDICATORS Budgetary achievement in revenue generated from LI, GI, HI & MF (vertical wise) Renewal target under all verticals & 13 months renewal persistency. Achievement of business drivers as per overall plan of the Company # New Customer Generation # Retention % of existing customers # Achievement of Cross Sale Plan Regulatory & internal compliance with adherence to Code of Conduct Achievement of various TATs for distribution benchmark Ensure the defined quantified norms to monitor and review training productivity enhancement of participants post training is adhered to. Effective and efficient usage of the training management system for management of timelines, cost and productivity of the trainers and training programs. Support in activities to ensure training planning, execution and review is done to achieve higher standard through various measures. MISCELLANEOUS ACTIVITIES To explore, analyze and identify new positioning activities. To finalize product packaging and launch strategy in consultation with superiors. To develop strategies for sales team training in consultation with all concerned KEY INTERACTION Internal Nature or purpose of interaction Head of Sales To seek information on and discuss product viability and budgeting Head – IT To seek information on MIS related requirements Head - Customer Service & PO To discuss matters relating to Operations, Customer Service & Regulatory Compliance Head – LD & SD Budgeting and cost management, training management, MIS Support, Content support. Other HODs To discuss matters related to their departments. RBM, BMs and branch team To ensure and review business planning and budgeting. External Nature or purpose of interaction External Vendor To organize events and marketing campaigns and promotional activities. Principals To discuss promotional activities and other related matter
Job Description; A. Business Development; Log-in of proposal / application forms for all business verticals on daily basis on particular existing system provided. Log-in and issuance of Policies. Daily monitoring of existing processes and ensuring completion within defined TAT. Maintaining business quality - reduce error rate for maximizing revenue. Business solicitation/ lead generation. B. Cash Management; Premium acceptance & issuance of money receipt as per current HO Guidelines. Verification of cash during premium acceptance & third party cheque/ authenticity of instrument. Accounting of Business Collection at branch office. Banking of Business Collection within defined TAT. C. Sales Management; Responsible for identifying potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet & product presentation meetings. Achieving individual revenue targets as decided from time to time. D. Regulatory & Compliance; To ensure Regulatory and Internal compliance of defined processes & ensure Code of Conduct & within TAT. E. Customer Servicing; Acceptance and processing of Customer Service Requests with defined TAT. Attending and resolving Customer enquiry / grievances through laid down process / guidelines. Tracking & monitoring of renewal dues, both for all business verticals. Extend support in managing Customer Day Activities & post sales services. F. Administrative Responsibility; Timely SOD & EOD in existing provided system on daily basis. Provide administrative support to branch in coordination with HO. Possess and handle keys to branch Safe and Branch office premises. Qualifications; Strong business development, sales, and negotiation skills. Knowledge of insurance products, mutual funds, and financial services. Excellent communication and interpersonal abilities. Ability to analyze market trends and opportunities. Proven track record of meeting and exceeding sales targets.
ROLE PROFILE BASIC INFORMATION ON THE ROLE Role Name / Designation ABM/ BDM/ SE Function / Department Sales Grade/Level Reporting to Functionally Administratively Cluster Manager / Regional Business Manager Cluster Manager / Regional Business Manager PURPOSE OF THE ROLE The purpose of this role is to provide solutions to the customer and meeting revenue targets. Key Responsibilities Of The Role To identify potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet. Achieving individual revenue targets as decided from time to time. Organizing corporate meeting for product presentation. KEY PERFORMANCE INDICATORS Budgetary achievement of revenue generated from LI, GI & MF 13 months renewal persistency Achievement of target PCV - based on all India average Increase in No. of customers Number. of active lead generated and number. of cases logged Tele-verification as % to total cases logged Regulatory & internal compliance MISCELLANEOUS ACTIVITIES To collate and analyze all business development and sales activity related data and prepare reports on the same. To coordinate and manage collection counters and allied branch services in absence of concerned officers. Requirements MINIMUM QUALIFICATION - GRADUATE. EXPERIENCE IN INSURANCE PRODUCTS PREFERABLE. EXPERIENCE IN CHANNEL SALES PREFERABLE. EXPERIENCE ABOUT LOCAL MARKET PREFERABLE. EXPERIENCE - 1-3 YEARS CTC- 3- 5 LPA
Role Name / Designation ABM/ BDM/ SE Function / Department Sales Grade/Level Reporting to Functionally Administratively Cluster Manager / Regional Business Manager Cluster Manager / Regional Business Manager PURPOSE OF THE ROLE The purpose of this role is to provide solutions to the customer and meeting revenue targets. Key Responsibilities Of The Role To identify potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet. Achieving individual revenue targets as decided from time to time. Organizing corporate meeting for product presentation. KEY PERFORMANCE INDICATORS Budgetary achievement of revenue generated from LI, GI & MF 13 months renewal persistency Achievement of target PCV - based on all India average Increase in No. of customers Number. of active lead generated and number. of cases logged Tele-verification as % to total cases logged Regulatory & internal compliance MISCELLANEOUS ACTIVITIES To collate and analyze all business development and sales activity related data and prepare reports on the same. To coordinate and manage collection counters and allied branch services in absence of concerned officers. Requirements MINIMUM QUALIFICATION - GRADUATE. EXPERIENCE IN INSURANCE PRODUCTS PREFERABLE. EXPERIENCE IN CHANNEL SALES PREFERABLE. EXPERIENCE ABOUT LOCAL MARKET PREFERABLE. EXPERIENCE - 1-3 YEARS CTC- 3- 5 LPA
Job Description; A. Business Development; Log-in of proposal / application forms for all business verticals on daily basis on particular existing system provided. Log-in and issuance of Policies. Daily monitoring of existing processes and ensuring completion within defined TAT. Maintaining business quality - reduce error rate for maximizing revenue. Business solicitation/ lead generation. B. Cash Management; Premium acceptance & issuance of money receipt as per current HO Guidelines. Verification of cash during premium acceptance & third party cheque/ authenticity of instrument. Accounting of Business Collection at branch office. Banking of Business Collection within defined TAT. C. Sales Management; Responsible for identifying potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet & product presentation meetings. Achieving individual revenue targets as decided from time to time. D. Regulatory & Compliance; To ensure Regulatory and Internal compliance of defined processes & ensure Code of Conduct & within TAT. E. Customer Servicing; Acceptance and processing of Customer Service Requests with defined TAT. Attending and resolving Customer enquiry / grievances through laid down process / guidelines. Tracking & monitoring of renewal dues, both for all business verticals. Extend support in managing Customer Day Activities & post sales services. F. Administrative Responsibility; Timely SOD & EOD in existing provided system on daily basis. Provide administrative support to branch in coordination with HO. Possess and handle keys to branch Safe and Branch office premises. Qualifications; Strong business development, sales, and negotiation skills. Knowledge of insurance products, mutual funds, and financial services. Excellent communication and interpersonal abilities. Ability to analyze market trends and opportunities. Proven track record of meeting and exceeding sales targets. Requirements 1. MINIMUM QUALIFICATION - GRADUATE. 2. EXPERIENCE IN INSURANCE PRODUCTS PREFERABLE. 3. EXPERIENCE IN AGENCY CHANNEL SALES PREFERABLE. 4. EXPERIENCE ABOUT LOCAL MARKET PREFERABLE. 5. EXPERIENCE - 1-3 YEARS 6. CTC- 3- 5 LPA
Job Description; A. Business Development; Log-in of proposal / application forms for all business verticals on daily basis on particular existing system provided. Log-in and issuance of Policies. Daily monitoring of existing processes and ensuring completion within defined TAT. Maintaining business quality - reduce error rate for maximizing revenue. Business solicitation/ lead generation. B. Cash Management; Premium acceptance & issuance of money receipt as per current HO Guidelines. Verification of cash during premium acceptance & third party cheque/ authenticity of instrument. Accounting of Business Collection at branch office. Banking of Business Collection within defined TAT. C. Sales Management; Responsible for identifying potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet & product presentation meetings. Achieving individual revenue targets as decided from time to time. D. Regulatory & Compliance; To ensure Regulatory and Internal compliance of defined processes & ensure Code of Conduct & within TAT. E. Customer Servicing; Acceptance and processing of Customer Service Requests with defined TAT. Attending and resolving Customer enquiry / grievances through laid down process / guidelines. Tracking & monitoring of renewal dues, both for all business verticals. Extend support in managing Customer Day Activities & post sales services. F. Administrative Responsibility; Timely SOD & EOD in existing provided system on daily basis. Provide administrative support to branch in coordination with HO. Possess and handle keys to branch Safe and Branch office premises. Qualifications; Strong business development, sales, and negotiation skills. Knowledge of insurance products, mutual funds, and financial services. Excellent communication and interpersonal abilities. Ability to analyze market trends and opportunities. Proven track record of meeting and exceeding sales targets.
Job Description; A. Business Development; Log-in of proposal / application forms for all business verticals on daily basis on particular existing system provided. Log-in and issuance of Policies. Daily monitoring of existing processes and ensuring completion within defined TAT. Maintaining business quality - reduce error rate for maximizing revenue. Business solicitation/ lead generation. B. Cash Management; Premium acceptance & issuance of money receipt as per current HO Guidelines. Verification of cash during premium acceptance & third party cheque/ authenticity of instrument. Accounting of Business Collection at branch office. Banking of Business Collection within defined TAT. C. Sales Management; Responsible for identifying potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet & product presentation meetings. Achieving individual revenue targets as decided from time to time. D. Regulatory & Compliance; To ensure Regulatory and Internal compliance of defined processes & ensure Code of Conduct & within TAT. E. Customer Servicing; Acceptance and processing of Customer Service Requests with defined TAT. Attending and resolving Customer enquiry / grievances through laid down process / guidelines. Tracking & monitoring of renewal dues, both for all business verticals. Extend support in managing Customer Day Activities & post sales services. F. Administrative Responsibility; Timely SOD & EOD in existing provided system on daily basis. Provide administrative support to branch in coordination with HO. Possess and handle keys to branch Safe and Branch office premises. Qualifications; Strong business development, sales, and negotiation skills. Knowledge of insurance products, mutual funds, and financial services. Excellent communication and interpersonal abilities. Ability to analyze market trends and opportunities. Proven track record of meeting and exceeding sales targets.
As a Business Development Executive, your primary responsibilities will include logging-in proposal and application forms for all business verticals on a daily basis using the existing system provided. You will also be responsible for logging-in and issuing policies, daily monitoring of existing processes to ensure completion within defined Turn-Around-Time (TAT), and maintaining business quality to reduce error rates and maximize revenue. Additionally, you will be involved in business solicitation and lead generation activities. In terms of Cash Management, you will be tasked with accepting premiums, issuing money receipts as per current Head Office guidelines, verifying cash during premium acceptance, and ensuring the authenticity of third-party cheques. You will also be responsible for accounting business collections at the branch office, banking collections within defined TAT, and maintaining accurate records. Your role will also involve Sales Management, where you will be expected to identify potential customers, establish business relationships, and conduct various relationship-building exercises such as key customer meetings and product presentations. Meeting individual revenue targets as set from time to time will be a key performance indicator. Ensuring Regulatory and Internal compliance of defined processes, adherence to the Code of Conduct, and meeting TAT requirements will fall under Regulatory & Compliance responsibilities. Customer Servicing duties will include accepting and processing customer service requests within defined TAT, resolving customer inquiries and grievances following laid down guidelines, tracking renewal dues for all business verticals, and providing post-sales services. Administratively, you will be responsible for performing timely Start-Of-Day (SOD) and End-Of-Day (EOD) procedures in the existing system provided on a daily basis. Additionally, you will provide administrative support to the branch in coordination with the Head Office and handle keys to the branch safe and premises. Qualifications for this role include strong business development, sales, and negotiation skills, knowledge of insurance products, mutual funds, and financial services, excellent communication and interpersonal abilities, the capacity to analyze market trends and opportunities, and a proven track record of meeting and exceeding sales targets.,
Job Description; Business Development; Log-in of proposal / application forms for all business verticals on daily basis on particular existing system provided. Log-in and issuance of Policies. Daily monitoring of existing processes and ensuring completion within defined TAT. Maintaining business quality - reduce error rate for maximizing revenue. Business solicitation/ lead generation. Cash Management; Premium acceptance & issuance of money receipt as per current HO Guidelines. Verification of cash during premium acceptance & third party cheque/ authenticity of instrument. Accounting of Business Collection at branch office. Banking of Business Collection within defined TAT. Sales Management; Responsible for identifying potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet & product presentation meetings. Achieving individual revenue targets as decided from time to time. Regulatory & Compliance; To ensure Regulatory and Internal compliance of defined processes & ensure Code of Conduct & within TAT. Customer Servicing; Acceptance and processing of Customer Service Requests with defined TAT. Attending and resolving Customer enquiry / grievances through laid down process / guidelines. Tracking & monitoring of renewal dues, both for all business verticals. Extend support in managing Customer Day Activities & post sales services. Administrative Responsibility; Timely SOD & EOD in existing provided system on daily basis. Provide administrative support to branch in coordination with HO. Possess and handle keys to branch Safe and Branch office premises. Qualifications; Strong business development, sales, and negotiation skills. Knowledge of insurance products, mutual funds, and financial services. Excellent communication and interpersonal abilities. Ability to analyze market trends and opportunities. Proven track record of meeting and exceeding sales targets.
ROLE PROFILE BASIC INFORMATION ON THE ROLE Role Name / Designation Cluster Manager Function / Department Sales Grade/Level Manager/Sr Manager Reporting to Functionally Administratively Regional Business Manager Regional Business Manager Reportees BM, AMB/SE, CRO, CRM PURPOSE OF THE ROLE The purpose of the role is to drive several branch teams across a cluster by designing and developing sales strategies & support thereof in alignment with Company’s overall plan, achieving operational excellence, Regulatory compliance as per statute and knowledge empowerment through training with the overall objective to achieve Revenue target of the Cluster. KEY RESPONSIBILITIES OF THE ROLE To ensure achievement of Revenue target branch-wise. To decide on product wise sales strategies and provide advice on sales promotion, vertical wise revenue budget management for a profitable result. To plan and implement strategy for new customer acquisition, devise customer relationship programs, etc. To drive and achieve cross sale target as per yearly approved plan To monitor and ensure Branch wise achievement of collectable renewal dues under all verticals To monitor Renewal persistency level and necessarily follow up to reach overall Company’s plan Effective use of Principals’ Partner Portal Daily monitoring of branch business process and ensuring achieving TATs for distribution benchmark To monitor business quality to keep surrender & CDR within the Company’s plan Service to the customers. Area includes Customer Complaints, Policy Owners’ Service request Claims, Policy Pack Delivery, Discrepancy resolution etc Identify, select and arrange training of PFPDL employees posted at branches and get them licensed/ certified with IRDA / NISM and renewal of existing licenses Develop training programs and its materials, product sales stories, being an enabler to improve confidence and efficiency Conduct training needs analysis and also develop, revise/update, deliver and evaluate training and development courses. Source, liaise with and manage internal trainers and external course providers. Assist in developing and implementing talent development and management initiatives. Maintain up-to-date knowledge of new regulations, market practices relevant to products, update knowledge with the assistance of Principals and disseminate any new requirements appropriately. To implement different H.O. directives/ initiatives at branches across the cluster. To maintain relationship with Principal and ensure required / agreed support to branches. Increasing effectiveness of sales team To maintain business hygiene at branches Assessment of finding gaps in regard to training and take corrective action Practice adult learning methodology KEY PERFORMANCE INDICATORS Budgetary achievement in revenue generated from LI, GI, HI & MF (vertical wise) Renewal target under all verticals & 13 months renewal persistency. Achievement of business drivers as per overall plan of the Company # New Customer Generation # Retention % of existing customers # Achievement of Cross Sale Plan Regulatory & internal compliance with adherence to Code of Conduct Achievement of various TATs for distribution benchmark Ensure the defined quantified norms to monitor and review training productivity enhancement of participants post training is adhered to. Effective and efficient usage of the training management system for management of timelines, cost and productivity of the trainers and training programs. Support in activities to ensure training planning, execution and review is done to achieve higher standard through various measures. MISCELLANEOUS ACTIVITIES To explore, analyze and identify new positioning activities. To finalize product packaging and launch strategy in consultation with superiors. To develop strategies for sales team training in consultation with all concerned KEY INTERACTION Internal Nature or purpose of interaction Head of Sales To seek information on and discuss product viability and budgeting Head – IT To seek information on MIS related requirements Head - Customer Service & PO To discuss matters relating to Operations, Customer Service & Regulatory Compliance Head – LD & SD Budgeting and cost management, training management, MIS Support, Content support. Other HODs To discuss matters related to their departments. RBM, BMs and branch team To ensure and review business planning and budgeting. External Nature or purpose of interaction External Vendor To organize events and marketing campaigns and promotional activities. Principals To discuss promotional activities and other related matter KNOWLEDGE AND SKILLS Should possess excellent communication and inter-personal skill. Computer savvy Should have the capacity to lead a team in a Cluster. Financial product hands-on selling background CAPABILITIES REQUIRED FOR THE ROLE Customer Orientation Teamwork and collaboration Business Perspective Achievement Orientation Capability Development Adaptability to change Process effectiveness Problem solving Communication
The Cluster Manager role at our company entails leading multiple branch teams within a cluster. Your primary responsibility is to develop and implement sales strategies in alignment with the company's objectives. Your focus will be on achieving revenue targets, ensuring operational excellence, regulatory compliance, and enhancing knowledge through training programs. Your key responsibilities will include: - Driving branch-wise revenue targets - Developing product-specific sales strategies - Planning and executing customer acquisition strategies - Achieving cross-sale targets - Monitoring renewal dues and persistency levels - Ensuring timely and quality service to customers - Conducting training programs for branch employees - Maintaining compliance with regulations and company policies - Implementing head office directives at branch level - Enhancing sales team effectiveness - Identifying training needs and implementing corrective actions Your performance will be evaluated based on revenue generation, renewal targets, business drivers achievement, compliance adherence, and training effectiveness. You will also be responsible for exploring new positioning activities, product packaging strategies, and sales team training programs. Key interactions will involve collaborating with internal stakeholders such as the Head of Sales, IT, Customer Service, Learning & Development, and other department heads. External interactions will include vendors and principals for organizing events and discussing promotional activities. Requirements for this role include a graduate degree, experience in insurance products and channel sales, familiarity with the local market, and a minimum of 5 years of relevant experience. The compensation for this position is in the range of 10-12 LPA. If you meet these qualifications and are ready to take on the challenge of driving sales excellence across the cluster, we encourage you to apply for the Cluster Manager position.,
Job Description; Business Development; Log-in of proposal / application forms for all business verticals on daily basis on particular existing system provided. Log-in and issuance of Policies. Daily monitoring of existing processes and ensuring completion within defined TAT. Maintaining business quality - reduce error rate for maximizing revenue. Business solicitation/ lead generation. Cash Management; Premium acceptance & issuance of money receipt as per current HO Guidelines. Verification of cash during premium acceptance & third party cheque/ authenticity of instrument. Accounting of Business Collection at branch office. Banking of Business Collection within defined TAT. Sales Management; Responsible for identifying potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet & product presentation meetings. Achieving individual revenue targets as decided from time to time. Regulatory & Compliance; To ensure Regulatory and Internal compliance of defined processes & ensure Code of Conduct & within TAT. Customer Servicing; Acceptance and processing of Customer Service Requests with defined TAT. Attending and resolving Customer enquiry / grievances through laid down process / guidelines. Tracking & monitoring of renewal dues, both for all business verticals. Extend support in managing Customer Day Activities & post sales services. Administrative Responsibility; Timely SOD & EOD in existing provided system on daily basis. Provide administrative support to branch in coordination with HO. Possess and handle keys to branch Safe and Branch office premises. Qualifications; Strong business development, sales, and negotiation skills. Knowledge of insurance products, mutual funds, and financial services. Excellent communication and interpersonal abilities. Ability to analyze market trends and opportunities. Proven track record of meeting and exceeding sales targets.
Job Description; Business Development; Log-in of proposal / application forms for all business verticals on daily basis on particular existing system provided. Log-in and issuance of Policies. Daily monitoring of existing processes and ensuring completion within defined TAT. Maintaining business quality - reduce error rate for maximizing revenue. Business solicitation/ lead generation. Cash Management; Premium acceptance & issuance of money receipt as per current HO Guidelines. Verification of cash during premium acceptance & third party cheque/ authenticity of instrument. Accounting of Business Collection at branch office. Banking of Business Collection within defined TAT. Sales Management; Responsible for identifying potential customers and establish business relationship with them. Manage and conduct of various relationship building exercises like key customer meet & product presentation meetings. Achieving individual revenue targets as decided from time to time. Regulatory & Compliance; To ensure Regulatory and Internal compliance of defined processes & ensure Code of Conduct & within TAT. Customer Servicing; Acceptance and processing of Customer Service Requests with defined TAT. Attending and resolving Customer enquiry / grievances through laid down process / guidelines. Tracking & monitoring of renewal dues, both for all business verticals. Extend support in managing Customer Day Activities & post sales services. Administrative Responsibility; Timely SOD & EOD in existing provided system on daily basis. Provide administrative support to branch in coordination with HO. Possess and handle keys to branch Safe and Branch office premises. Qualifications; Strong business development, sales, and negotiation skills. Knowledge of insurance products, mutual funds, and financial services. Excellent communication and interpersonal abilities. Ability to analyze market trends and opportunities. Proven track record of meeting and exceeding sales targets.