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Sr. Team Lead- Customer Support Happiest Resume

5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Senior Team Lead, you will play a crucial role in supporting the Customer Service Manager in their absence, ensuring that all tasks are completed accurately and efficiently. Your primary responsibility will be to establish and maintain high standards of customer service across all aspects of the organization. At times, you may need to guide representatives in their processes and assist in developing and implementing training programs for the customer service team. In this position, your main objective will be to enhance customer satisfaction by delivering exceptional service. Effective leadership skills are essential as you will be overseeing three teams and their respective Team Leads....

Posted 2 months ago

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