SOLIDWORKS Technical Support Engineer Dassault Systmes

0.0 - 4.0 years

0 Lacs

maharashtra

On-site

We are looking for an individual with expertise in CAD software to join our R&D Operations Team as a SOLIDWORKS Technical Support Engineer. In this role, you will report to the manager based in Pune. Do you thrive on challenges At Dassault Systmes, we empower individuals with a passion for changing the world. Your responsibilities will include: - Taking end-to-end ownership of tech support requests, ensuring customer satisfaction via CRM system, phone, and email - Assisting SOLIDWORKS resellers in troubleshooting and resolving issues - Identifying the root cause of problems and suggesting/performing solutions - Providing timely and accurate answers/solutions, validating code corrections, and...

Posted 1 month ago

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